Mobile Phlebotomist
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
About the role:
We are currently seeking a full-time Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision.
The shift available is M-F 5am-2pm.
Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.
Please check out this Day in the life of Getlabs phlebotomist video!
\n- Visit patients in their home or office, drive to and from appointments, drop samples off at patient service centers or laboratories
- Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy
- Ability to adapt in a rapid high-growth environment
- Maintain close communication with the operations and patient experience team during business hours
- Phlebotomy certification from an accredited agency
- 1 year of phlebotomy experience (mobile phlebotomy experience preferred)
- Experience processing samples
- Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT)
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment under minimal supervision
- Reliable transportation and clean driving record
- Proof of first shot of Covid-19 Vaccine by 30 days of employment
- Bonus Qualifications: Fluent in Spanish
- W2 employment at $24/hr
- Flexible schedule
- Mileage reimbursement
- Valuable stock option plan for full-time employees
- Medical, dental and vision insurance options for full-time employees
- Paid time off
- A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work with colleagues!
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
Mobile Phlebotomist
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
About the role:
We are currently seeking a full-time Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision.
The FT shift is Mon-Fri, 5am-2pm
Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.
Please check out this Day in the life of Getlabs phlebotomist video!
\n- Visit patients in their home or office, drive to and from appointments (in your own vehicle), process specimens with a centrifuge that plugs into your car, drop samples off at patient service centers or laboratories
- Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy
- Ability to adapt in a rapid high-growth environment
- Maintain close communication with the operations and patient experience team during business hours
- Phlebotomy certification from an accredited agency
- 1 year of phlebotomy experience (mobile phlebotomy experience preferred)
- Experience processing samples
- Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT)
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment under minimal supervision
- Reliable transportation and clean driving record
- Proof of first shot of Covid-19 Vaccine by 30 days of employment
- Bonus Qualifications: Fluent in Spanish
- W2 employment at $23-$26/hr
- Flexible schedule
- Mileage reimbursement
- Valuable stock option plan for full-time employees
- Medical, dental and vision insurance options for full-time employees
- Paid time off
- A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work with colleagues!
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
Mobile Phlebotomist
Technical Support Engineer
The work we’re doing:
Truv empowers financial firms to underwrite with confidence. We believe that discerning fact from fiction about an applicant’s employment and income shouldn’t be a process that takes days, dozens of phone calls, or hidden behind black boxes. Truv provides a frictionless and secure infrastructure that connects financial institutions and background screeners to 45+ payroll providers that house the data of 120M+ US workers. And consumers benefit from faster turnarounds and greater financial opportunities.
The community we’re creating:
We’re an experienced team of thinkers, innovators, and entrepreneurs solving some big problems. And we’re looking for bold leaders to join us. Our remote-first distributed team hails from the Bay Area, Miami, Toronto and London. We believe in creating a community where everyone belongs and thrives, regardless of location. So, if you’re excited about using cutting-edge technology and working alongside colleagues who’ve built groundbreaking products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid—hop on.
The values you possess:
Our values are the specific behaviours and skills that we care most about. The more these values sound like you and the people you want to work with, the more likely you’ll thrive at Truv.
· Bias for action - move fast and get things done.
· Customer obsession – we start with making the customer happy and work backward.
· Good judgment – make wise decisions despite ambiguity.
· Focus on impact – solve important problems first.
· Transparent and direct–informed people make better decisions.
· Win as a team – we win and lose (rarely) as a team.
· Continuous improvement – all improvements matter because they compound exponentially.
About the job
A customer-centric mindset is part of every decision we make - we’re looking for a Technical Support Engineer to join and help us build the best customer support experience.
\n- Efficiently triage customer support tickets while maintaining focus on key performance metrics such as SLA, CSAT, and Time to Resolution (TTR).
- Collaborate closely with the product team to analyze customer needs and submit well-informed feature requests.
- Build and nurture relationships across product, engineering, and customer success teams to facilitate knowledge sharing, incident engagement, new feature adoption, and actionable product feedback.
- Enhance and optimize the Help Center to minimize ticket volume, ensuring a seamless and self-sufficient customer experience.
- Lead and manage end-to-end technical projects, working with engineering leadership to prioritize critical customer issues and redirect sales and finance inquiries to the appropriate teams.
- Reporting, help drive weekly, monthly and quarterly reporting on tickets, resolution and close times to the Truv leadership and the broader team.
- 4+ years of experience in technical support and service management.
- 2+ years of experience working at an early-stage organization (fewer than 100 employees).
- Proficient in Hubspot Help Desk and Inkeep, including 2+ years in an administrative capacity.
- Expertise in supporting API-driven products with a solid technical background.
- Strong analytical and problem-solving skills, coupled with a sharp technical aptitude.
- Exceptional communication abilities to effectively address complex issues.
- Calm under pressure, with the ability to handle customer calls and escalations with professionalism.
- Self-motivated and resourceful, capable of solving problems independently with minimal guidance.
- Fully-remote company.
- Equity options.
- Flexible Time Off.
- Employees' medical, dental & vision benefits covered at 100%.
The full posting opens here — pay, setting and the full description, without leaving the list.