Job Title: Senior Manager, Data Engineering

Department: Product Development

About the Role:

The Senior Manager, Data Engineering will be an important contributor in pushing forward the implementation of the company vision into a releasable and valuable product. You will help ensure that the team’s technical direction is properly aligned with the department and company’s architectural direction. In order to accomplish these tasks, you will need to cultivate a dynamic, ever-learning team culture that seeks to create value for customers in a continuous manner. This role offers an opportunity to have a significant impact on the future of healthcare.

Senior Manager, Data Engineering drives the simplification and optimization of concurrent project delivery, scheduling, and any processes that cross team boundaries. Senior Manager, Data Engineering proactively identifies and mitigates risks before they become roadblocks. They demonstrate good judgment in how and when to escalate without damaging relationships.

What You'll Do:

Team Leadership & People Development

• Lead, mentor, and grow a team of highly skilled data engineers, fostering technical excellence and career development.
• Manage team performance from both a technical and personnel perspective, supporting each team member's individual goals and growth.
• Own on-call rotation structure and reduce operational toil through automation and self-service tooling.

Technical Strategy & Architecture

• Design and implement data architecture and infrastructure that aligns with business objectives, including the team's work on a secure, interoperable platform leveraged across all Unite Us products.
• Drive the design, performance, and cost-efficiency of the data lakehouse, data modeling standards, access controls, and query optimization.
• Establish and enforce engineering best practices: code review standards, testing, CI/CD, monitoring, and incident response for data pipelines.
• Champion strong documentation practices — runbooks, architecture decision records, and onboarding guides.

Roadmap & Execution

• Own creation and execution of the team's roadmap, defining priorities, sequencing initiatives, and aligning timelines with business goals.
• Manage team capacity planning, sprint/project planning, and roadmap prioritization in collaboration with stakeholders.

Cross-Functional Collaboration

• Partner with Application Engineers, Product Managers, and other engineering teams to translate data needs and business requirements into scalable pipeline designs and platform extensions.
• Collaborate with senior leadership to translate high-level initiatives into actionable team goals, advocate for necessary resources, and report on key performance indicators.
• Disseminate clear goals, context, and vision across the team and with cross-functional partners.

Hiring & Talent

• Participate in hiring: define role requirements, conduct interviews, and build a strong bench of talent.

You’re a great fit for this role if:

• At least 7+ years of experience with a track record of building and scaling high-performing engineering teams and delivering high-quality software solutions.
• At least 3+ years of direct management experience with product-focused engineering teams.
• Experience with cross-functional collaboration, data-driven performance tracking, and direct customer or stakeholder engagement.
• Proven experience owning production data pipelines at scale, ideally with Apache Airflow (DAG design, scheduling, backfills, sensor/operator patterns)
• Deep hands-on experience with Snowflake or a comparable cloud data warehouse (Redshift, BigQuery), including performance tuning, cost management, and analytic layers
• Strong SQL and at least one scripting language (Python preferred) for pipeline development
• Experience with modern data stack tooling (dbt, Fivetran/Airbyte, Kafka, or similar) is a plus
• Experience with data governance, lineage, or data quality frameworks
• Experience operating in a regulated or compliance-sensitive data environment
• BS/BA degree in Computer Science or equivalent experience.

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote, U.S. based.
• The target pay range for this role is: $190,000-$215,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
• All team members will be required to pass a background check which includes criminal, employment, and education verification

Benefits provided by Unite Us:

Medical, Dental, and Vision

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Wellness

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Flexible Time Off

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.

Paid Parental Leave

Adoptive parents are included.

Employee Resource Groups

Join our ERGs to connect and engage with colleagues, like Military Veterans

Spending Accounts

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

401(k) + Employer Match

Enjoy matching, immediate vesting and financial wellness resources

Additional Benefits

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.

#LI-Remote

Job Title: Deal Desk Specialist

Department: Sales

About the Role:

The Senior Deal Desk Specialist plays a critical role in building and evolving Unite Us' Deal Desk function. This role serves as a strategic partner to Sales, Revenue Operations, Finance, Legal, and Product to support complex commercial opportunities while helping develop the processes, governance, and best practices that enable the organization to scale. This individual will balance day-to-day deal execution with continuous improvement initiatives. They will help shape the future state of Deal Desk by identifying opportunities to improve pricing governance, approval workflows, sales enablement, and operational efficiency while ensuring an exceptional experience for our revenue teams.

What You'll Do:

• Partner with Sales on complex and non-standard commercial opportunities, providing guidance on pricing, deal structures, approval paths, and contractual considerations.
• Collaborate with Finance, Legal, Product, and Revenue Operations to facilitate efficient deal execution while balancing business objectives and risk.
• Support negotiations by identifying creative solutions for complex customer scenarios.
• Partner with Sales Operations leadership to help define and mature the Deal Desk operating model.
• Identify opportunities to improve pricing governance, approval processes, and commercial policies.
• Contribute to the development of scalable frameworks that support business growth while maintaining operational consistency.
• Help establish Deal Desk best practices and standard operating procedures
• Manage the end-to-end deal lifecycle, including quote review, pricing validation, contract support, and approval coordination.
• Own complex deal escalations and work cross-functionally to drive timely resolution.
• Ensure pricing accuracy, policy compliance, and data integrity across Salesforce, CPQ, and related systems.
• Support SKU management and commercial data governance.
• Analyze deal trends, approval bottlenecks, discounting behavior, and operational metrics to recommend improvements.
• Partner on initiatives that automate workflows and reduce deal cycle times.
• Develop reporting and insights that inform commercial decision-making.
• Build and maintain Deal Desk documentation, playbooks, and approval guides.
• Deliver training to Sales and cross-functional stakeholders on commercial policies, pricing guidance, and Deal Desk processes.
• Promote adoption of new processes and continuous improvement initiatives.

You’re a great fit for this role if:

• Experience: 3-5 years Deal Desk, Revenue Operations, Sales Operations, Commercial Operations, Finance, or a related function within a SaaS or technology organization.
• Experience supporting complex or enterprise sales motions.
• Experience partnering cross-functionally with Sales, Finance, Legal, and Product.
• Experience working in Salesforce and CPQ environments.
• Demonstrated success improving business processes or operational workflows.
• Experience supporting pricing strategy or commercial governance is preferred.

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote, U.S. based.
• The target pay range for this role is: $90,000-$110,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
• All team members will be required to pass a background check which includes criminal, employment, and education verification

Benefits provided by Unite Us:

Medical, Dental, and Vision

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Wellness

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Flexible Time Off

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.

Paid Parental Leave

Adoptive parents are included.

Employee Resource Groups

Join our ERGs to connect and engage with colleagues, like Military Veterans

Spending Accounts

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

401(k) + Employer Match

Enjoy matching, immediate vesting and financial wellness resources

Additional Benefits

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.

#LI-Remote

Job Title: Community Strategy Enablement Manager - Pennsylvania

Department: Customer Success

About the Role:

The Community Strategy Enablement Manager will provide the operational and analytical backbone that allows the Community Strategy Leadership to focus on designing and executing on a cross-functional vision for the connection between our customers and their community partners. This role ensures that our community strategy is consistently executed across Customer Success and Sales by standardizing processes, managing escalation tracking in Salesforce, and coordinating with RevOps and Analytics to capture the right data. By supporting and tracking customer escalations, the Community Strategy Enablement Manager demonstrates the measurable effectiveness of escalation campaigns and adoption efforts.

This role sits at the intersection of process design, analytics, and consultative enablement. You’ll ensure internal teams have the tools, insights, and frameworks needed to engage partners, resolve escalations, and drive adoption at scale. By connecting community strategy with data and performance measurement, you’ll help demonstrate the effectiveness of our engagement efforts both internally and with customers.

What You'll Do:

Internal Enablement

• Serve as a consultative partner to Customer Success Managers, supporting escalation reviews and building network engagement plans for new and priority customers.
• Collaborate with Sales and Implementation teams to align on customer onboarding and embed community processes early.

Retention & Engagement

• Drive retention across assigned customer accounts.
• Actively partner with community-based organizations to strengthen relationships and address shared goals.
• Collaborate closely with Marketing and Revenue Operations teams to align strategies and ensure community-focused objectives are met.
• Foster meaningful connections that enhance customer and community outcomes.

Operational Process

• Maintain SOPs, playbooks, and triage processes for consistent handling of community escalations.
• Facilitate weekly escalation review meetings and track follow-up actions across teams.

Analytics & Insights

• Track, and report escalation campaign metrics in Salesforce.
• Monitor adoption, network health, and partner engagement data, for key customers and geographies, as needed
• Manage customer surveys following escalations to measure satisfaction and demonstrate effectiveness of resolution efforts.
• Be innovative & think outside the box when it comes to developing new models that drive user adoption

Communication and Events

• Work with Marketing on Community-facing materials
• Support Community-focused Marketing events.

You’re a great fit for this role if:

• 3+ years of experience in customer success, community engagement, implementation, account management, public health, human services, social services, or a related customer-facing role.
• Experience working with state or local government agencies, community-based organizations (CBOs), nonprofits, healthcare organizations, or other organizations serving vulnerable populations.
• Demonstrated success building relationships across multiple stakeholder groups, including customers, community partners, government agencies, or cross-functional internal teams.
• Experience managing complex projects or programs that require coordination across multiple organizations, competing priorities, and changing timelines.
• Strong analytical and operational skills with experience using data to measure outcomes, identify opportunities, and improve processes.
• Experience documenting processes, developing playbooks or standard operating procedures, or driving operational consistency across teams.
• Experience using CRM or case management platforms (Salesforce preferred) and comfort learning new technology platforms.
• Comfortable working in a fast-paced, evolving environment where processes, priorities, and customer needs continue to develop.

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote, U.S. based. Candidate must live in the state of Pennsylvania to be considered.
• This position may require 30% travel
• The target pay range for this role is: $75,000-$80,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
• All team members will be required to pass a background check which includes criminal, employment, and education verification

Benefits provided by Unite Us:

Medical, Dental, and Vision

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Wellness

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Flexible Time Off

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.

Paid Parental Leave

Adoptive parents are included.

Employee Resource Groups

Join our ERGs to connect and engage with colleagues, like Military Veterans

Spending Accounts

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

401(k) + Employer Match

Enjoy matching, immediate vesting and financial wellness resources

Additional Benefits

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.

#LI-Remote

About Etched

Etched is building hardware for frontier intelligence. We co-design chips, racks, software, and manufacturing to deliver best-in-class throughput and latency across both prefill and decode workloads. Our first products are heavily focused on inference. Backed by hundreds of millions from top-tier investors and staffed by leading engineers, Etched is redefining the infrastructure layer for the fastest growing industry in history.

Job Summary

Etched is building a new category of AI hardware: frontier inference clusters. As a Physical Design Engineer, you will own block-level implementation from synthesis through GDSII sign-off. You will drive Block-level & Subsystem PPA Optimization, and collaborate closely with RTL designers to provide actionable feedback, ensuring we iterate at unprecedented speeds to bring our products to market.

Key Responsibilities

• Own block-level and/or subsystem physical design end to end, including floorplanning, synthesis, placement, clock tree synthesis, and routing through GDSII.

• Drive block-level timing closure across all corners and modes, including constraint development, STA debug, and functional and timing ECO implementation.

• Close block-level signoff across EM, IR drop, RC extraction and correlation, and physical verification (DRC, LVS, antenna).

• Generate abstracts, views, and timing budgets for clean hierarchical integration of your blocks into the top level.

• Collaborate with RTL Designers and provide Physical Design feedback to improve PPA.

• Continuously improve the PPA of owned blocks and contribute learnings back into the shared RTL-to-GDSII flow.

• Supervise physical design work outsourced to 3rd party services and be accountable for the quality and closure of delivered blocks.

You may be a good fit if you have

• 5-10+ years of previous experience with PD

• Tools, flow, and design methodology from RTL synthesis to GDSII sign-off

• Experience with back-end design and timing closure on advanced process nodes (5nm and below)

• Experience with Cadence (Innovus, Genus) or Synopsys (Fusion Compiler) automated RTL-to-GDSII flows

• Experience with sign-off tools (PrimeTime, Tempus, Voltus, etc.)

• Experience with UPF-based low power design methodology, power verification, synthesis, scan insertion/ATPG, formal verification, floorplanning, placement, CTS, routing, IR drop, and EM/antenna analysis

• Scripting ability in Tcl, Python, or Perl for flow automation and debug

• Deeply creative and able to think from first principles

Strong candidates may also have experience with

• Familiarity with modern ML and LLM model architectures

• Ability to program with Python or another scripting language

• Familiarity with AI tools for programming/coding

• Startup experience or comfort working in fast-paced environments

Benefits

• Medical, dental, and vision packages with generous premium coverage

• $500 per month credit for waiving medical benefits

• Housing subsidy of $2k per month for those living within walking distance of the office

• Relocation support for those moving to San Jose (Santana Row)

• Various wellness benefits covering fitness, mental health, and more

• Daily lunch and dinner in our office

• Unlimited compute budget subject to ROI justification

How we’re different

Etched believes in the . We are the first inference-focused frontier AI system. Our addressable market is the entirety of inference, unlike many of our competitors.

We greatly value engineering skills. We do not have boundaries between engineering and research, and we expect all of our technical staff to contribute to both and work across disciplines as needed.

This role is based in our Austin office, with regular time spent working alongside the team in San Jose. During the first quarter, expect to spend approximately two weeks per month at our San Jose headquarters to ramp quickly. After that, this shifts to roughly one week per month for ongoing collaboration.

Job Title: Customer Success Executive - Nebraska

Department: Customer Success

About the Role:

As a Customer Success Executive, you’ll own retention and expansion for a strategic book of business across our most impactful customers. In this senior individual contributor role, you’ll build and nurture executive-level relationships, craft and execute data-driven account strategies, and negotiate complex renewals and upsells. You’ll partner cross-functionally to ensure delivery of measurable outcomes—driving adoption, network growth, ROI, and program impact. Operating with high autonomy, you’ll act as a domain expert and trusted advisor, translating customer insights into clear narratives and actionable plans that mitigate risk, strengthen partnerships, and grow net revenue. You’ll thrive at the intersection of strategy, relationship management, and measurable impact in this role.

What You'll Do:

• Own retention and growth strategy: Develop and execute multi-year account plans that align Unite Us capabilities to customer objectives, drive GRR/NRR, and proactively mitigate churn risk across assigned vertical(s).

• Lead executive stakeholder engagement: Build, map, and manage senior and C‑suite relationships; align on goals, success metrics, and value realization for providers, payers, public sector, and community-based organizations.

• Negotiate complex renewals and expansions: Structure and close multi-year renewals and support upsells, including pricing strategy and terms; navigate procurement and budget cycles in partnership with Legal and Finance to land on time.

• Translate data into compelling narratives: Analyze platform utilization, network health, and outcomes to produce ROI analyses and insights that inform strategy; deliver QBRs and executive readouts that drive decisions and action.

• Orchestrate cross-functional value delivery: Lead initiatives with Product, Community, Operations, Marketing, and Support to resolve issues, unlock adoption, and deliver on success plans without formal people management.

• Drive adoption and workflow excellence: Design and implement best-practice workflows and enablement for targeted use cases; run adoption campaigns and measure engagement to expand value across networks.

• Forecast revenue with precision: Maintain accurate renewal and expansion pipelines, scenarios, and risk signals in CRM; communicate forecast changes early and often based on budget and procurement intelligence.

• Run strategic business reviews: Plan and facilitate data-driven QBRs/EBRs that connect outcomes to investment, revisit goals, and secure executive alignment on next-step initiatives and expansions.

• Champion voice of customer and market insights: Continuously gather feedback and competitive intelligence; advocate for needs in product roadmap and contribute to positioning that differentiates Unite Us.

• Elevate the CS practice: Mentor peers informally, codify best practices, and lead process improvements and playbook contributions that scale customer impact.

You’re a great fit for this role if:

• 5-7 years of experience managing enterprise-level customer relationships with complex, strategic accounts involving multiple executive stakeholders and long-term success planning.
• At least 5 years of experience in customer success, account management, or directly related work experience preferred
• Demonstrated ability to translate customer goals into strategic success plans, measurable outcomes, and executive-level impact stories.
• Experience designing or supporting complex programs, including developing logic models, success frameworks, or other approaches that connect activities to measurable outcomes and impact.
• Proven ability to serve as the internal executive advocate for customers—mobilizing cross-functional teams, shaping priorities, and driving coordinated action to deliver measurable business outcomes.
• Experience working with government, healthcare, or other mission-driven organizations is strongly preferred.

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote, U.S. based. Candidates must live in Nebraska to be considered.
• This position may require 30% travel
• The target base pay range for this role is: $110,000-$120,000. This role is eligible for variable compensation. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
• All team members will be required to pass a background check which includes criminal, employment, and education verification

Benefits provided by Unite Us:

Medical, Dental, and Vision

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Wellness

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Flexible Time Off

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.

Paid Parental Leave

Adoptive parents are included.

Employee Resource Groups

Join our ERGs to connect and engage with colleagues, like Military Veterans

Spending Accounts

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

401(k) + Employer Match

Enjoy matching, immediate vesting and financial wellness resources

Additional Benefits

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.

#LI-Remote