Senior Manager, Technical Support
Head of Policy, North America
Head of Policy, North America
Chainalysis is seeking an exceptional policy leader to build and lead our North America public policy strategy. Reporting to the Chief Policy Officer, you will own the company’s engagement across North America, with a focus on the U.S. You will drive Chainalysis’ strategy across Congress, the Executive Branch, U.S. regulators, and key policy stakeholders while helping shape the future of digital finance. A successful candidate will be able to leverage substantive policy expertise to develop positions on complex issues, influence policy outcomes, advise senior executives, and serve as a trusted external voice for the company. You will be a senior member of a team that operates at a massive global scale, and Chainalysis’ leader driving how the North American government and policy landscape can advance our mission.
Own North America Policy Execution & Advocacy Strategy
Lead the company’s engagement with Congress, the Executive Branch, U.S. regulators, and other influential policy stakeholders
Build trusted relationships with policymakers and key staff while advancing thoughtful, business-oriented policy solutions
Develop company positions on legislative, regulatory, appropriations, and public policy issues at the intersection of financial services, emerging technologies, and national security
Anticipate policy developments and translate complex legislative and regulatory activity into actionable business strategy and executive recommendations
Represent Chainalysis in meetings with policymakers and key staff, industry coalitions, regulatory consultations, conferences, and public speaking engagements
Prepare executive leadership for meetings with senior government officials through strategic briefing materials and policy recommendations
Serve as a Critical Partner to the Business
Partner closely with Product, Legal, Communications, Go to Market, and regional policy colleagues worldwide to ensure North America policy strategy is integrated within the business
Contribute to the development of the company’s broader global public policy strategy by bringing critical North American insights into international policy discussions
Serve as a trusted advisor to executive leadership on U.S. political, legislative, and regulatory developments
Work in concert with Chainalysis and Chainalysis Government Solutions (CGS) leadership and account teams to identify engagement opportunities and facilitate strategic policy efforts
Work with Communications to develop and publish thought leadership content, blogs, or op-eds to enhance Chainalysis's visibility in policy debates
Proactively strategize and identify opportunities for Chainalysis executives to engage with the North American policy and stakeholder environment
Manage External Partnerships & Coalitions
Manage U.S. lobbyists, trade associations, and third-party coalitions, guiding messaging and strategy at the working level
Attend industry events and represent the company in policy discussions, ensuring a proactive and consistent presence within the industry and with regulators
Build and maintain a robust network of policy stakeholders that amplifies Chainalysis's voice in key debates
Participate in meetings with customers to provide policy insights and serve as a thought leader in conversations
Prepare internal and external enablement materials and communications
We're looking for candidates who have:
10+ years of experience in U.S. government policy programs in fast-paced environments, with demonstrated success winning on legislative and regulatory outcomes
Substantive experience in emerging technology, financial services, or national security policy; while prior experience in digital assets is helpful, we place higher value on leaders with intellectual curiosity and substantive ability who can quickly develop expertise in new technologies
A command of how Congress and the Executive Branch work, and how to strategically engage with them to advance Chainalysis business priorities
A track record of driving successful policy initiatives to achieve enterprise-wide results; as opposed to solely monitoring, this person will have actively shaped relevant policy
Demonstrated experience working with collaboratively with multiple types of cross functional teams throughout an organization to drive a goal forward
Experience creating executable plans with measurable outcomes from broad strategic objectives
A strategic thinking orientation with sound political instincts, not solely a subject matter expert
Experience working with lobbyists, trade associations, and coalition strategies
An understanding of and interest in digital assets
Excellent judgment and the ability to balance operating autonomously with leadership guidance inside of a fast-moving, high-stakes environment
Exceptional communication, writing, and analytical skills with a demonstrated ability to translate complex regulatory and business concepts to a range of audiences
Technologies we use:
Google Workspace
Chainalysis data and tools
This position is ineligible for visa sponsorship.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
Head of Policy, North America
Head of Policy, North America
Chainalysis is seeking an exceptional policy leader to build and lead our North America public policy strategy. Reporting to the Chief Policy Officer, you will own the company’s engagement across North America, with a focus on the U.S. You will drive Chainalysis’ strategy across Congress, the Executive Branch, U.S. regulators, and key policy stakeholders while helping shape the future of digital finance. A successful candidate will be able to leverage substantive policy expertise to develop positions on complex issues, influence policy outcomes, advise senior executives, and serve as a trusted external voice for the company. You will be a senior member of a team that operates at a massive global scale, and Chainalysis’ leader driving how the North American government and policy landscape can advance our mission.
Own North America Policy Execution & Advocacy Strategy
Lead the company’s engagement with Congress, the Executive Branch, U.S. regulators, and other influential policy stakeholders
Build trusted relationships with policymakers and key staff while advancing thoughtful, business-oriented policy solutions
Develop company positions on legislative, regulatory, appropriations, and public policy issues at the intersection of financial services, emerging technologies, and national security
Anticipate policy developments and translate complex legislative and regulatory activity into actionable business strategy and executive recommendations
Represent Chainalysis in meetings with policymakers and key staff, industry coalitions, regulatory consultations, conferences, and public speaking engagements
Prepare executive leadership for meetings with senior government officials through strategic briefing materials and policy recommendations
Serve as a Critical Partner to the Business
Partner closely with Product, Legal, Communications, Go to Market, and regional policy colleagues worldwide to ensure North America policy strategy is integrated within the business
Contribute to the development of the company’s broader global public policy strategy by bringing critical North American insights into international policy discussions
Serve as a trusted advisor to executive leadership on U.S. political, legislative, and regulatory developments
Work in concert with Chainalysis and Chainalysis Government Solutions (CGS) leadership and account teams to identify engagement opportunities and facilitate strategic policy efforts
Work with Communications to develop and publish thought leadership content, blogs, or op-eds to enhance Chainalysis's visibility in policy debates
Proactively strategize and identify opportunities for Chainalysis executives to engage with the North American policy and stakeholder environment
Manage External Partnerships & Coalitions
Manage U.S. lobbyists, trade associations, and third-party coalitions, guiding messaging and strategy at the working level
Attend industry events and represent the company in policy discussions, ensuring a proactive and consistent presence within the industry and with regulators
Build and maintain a robust network of policy stakeholders that amplifies Chainalysis's voice in key debates
Participate in meetings with customers to provide policy insights and serve as a thought leader in conversations
Prepare internal and external enablement materials and communications
We're looking for candidates who have:
10+ years of experience in U.S. government policy programs in fast-paced environments, with demonstrated success winning on legislative and regulatory outcomes
Substantive experience in emerging technology, financial services, or national security policy; while prior experience in digital assets is helpful, we place higher value on leaders with intellectual curiosity and substantive ability who can quickly develop expertise in new technologies
A command of how Congress and the Executive Branch work, and how to strategically engage with them to advance Chainalysis business priorities
A track record of driving successful policy initiatives to achieve enterprise-wide results; as opposed to solely monitoring, this person will have actively shaped relevant policy
Demonstrated experience working with collaboratively with multiple types of cross functional teams throughout an organization to drive a goal forward
Experience creating executable plans with measurable outcomes from broad strategic objectives
A strategic thinking orientation with sound political instincts, not solely a subject matter expert
Experience working with lobbyists, trade associations, and coalition strategies
An understanding of and interest in digital assets
Excellent judgment and the ability to balance operating autonomously with leadership guidance inside of a fast-moving, high-stakes environment
Exceptional communication, writing, and analytical skills with a demonstrated ability to translate complex regulatory and business concepts to a range of audiences
Technologies we use:
Google Workspace
Chainalysis data and tools
This position is ineligible for visa sponsorship.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
Lead Sales Engineer (Remote)
Data quality is the bottleneck of the AI era. Every Fortune 500 is trying to solve it. We're the team they call.
Soda is the data quality layer for Disney, Ralph Lauren, CBRE, HelloFresh, 2K Games, and Nubank. The category is growing rapidly because AI doesn't work on bad data.
We're hiring a remote Lead Sales Engineer to own the technical side of our biggest enterprise deals and to bring up the SEs behind you. Direct line to the CRO, Director of Customer Engineering, and product team - no layers.
Who this is this for
Sales Engineers who've already done the job well and want more than another quota to support. You've owned the technical win on enterprise deals, and you're already the person junior SEs come to after a demo went sideways.
If you want a big-company SE org with an enablement team, this isn't it. If you want the hardest deals and the machine that makes everyone else better at them, this is it.
What you'll do
- Own the technical win on our largest enterprise deals - first technical call through architecture review, security review, PoC, and closed-won
- Scope PoCs against the customer's stated success criteria, and hold the scope so evaluations actually finish
- Own technical and security responses on RFPs, including SOC 2 and infosec questions from regulated buyers
- Ramp new US SEs - their onboarding, their first demos, and the call on when they're ready to go solo
- Coach demos and run technical deal reviews. Tell people what didn't land and why
- Build the reusable stuff - demo environments, PoC templates, competitive positioning
Hiring process
- Phone screen interview - 15 minute call with a founder
- Recorded demo - We'll give you access to the product. You'll record a short demo of Soda to a hypothetical customer.
- Deep dive interview - one deal you won, one you lost, and scoping a PoC from a short scenario
- Culture fit with the team
What you might not love
- Priorities move. Expansion phase, a lot of work, not a lot of process.
- No enablement team. If the PoC template doesn't exist, you write it.
Must have
- 6+ years as a Sales Engineer, Solutions Engineer, or Solutions Architect at a B2B SaaS company, on enterprise deals - $100K+ ACV, multiple stakeholders, three-month-plus cycles
- You've developed other SEs - onboarding, demo coaching, or mentoring. Tell us who you brought up and what you actually did
- Fluent in Python and SQL - you can read, write, and debug both in front of a customer
- Strong customer communication - clear, calm, and honest under pressure. You can explain something technically complex to a Data Engineer and to a CDO in the same conversation
- You give feedback that lands - specific, about the work and not the person. You'd rather have the awkward conversation this week than the same one in three months
- Builder mentality, humble, high-horsepower - you write docs without being asked, you'd rather automate a task than repeat it, and you'd rather learn what you're missing than bluff it
- Based in the US
Nice to have
- Experience selling data quality, governance, or observability tools
- Experience selling into regulated industries - financial services, pharma, energy, insurance
- Data stack fluency - Snowflake, Databricks, BigQuery, dbt, Airflow, Kafka
- Interest in growing into a management track
- Base salary: $160,000-$180,000
- Equity - everyone full-time at Soda is a shareholder
- Location: Remote (US-based)
- Benefits: PTO, 401k, medical insurance
Care Coordinator - Nebraska
Job Title: Care Coordinator - Nebraska
Department: Product Delivery
About the Role:
The Care Coordinator supports customers by using the Unite Us Platform and providing the support and guidance needed to deliver high-quality Care Coordination. Care Coordinators are platform experts who interact directly with clients seeking services and with the partners that provide resources and support to Care Coordination customers’ clients.Care Coordinators conduct client needs assessments and assist clients in identifying social determinants of health resources to meet their needs. Care Coordinators also follow up with clients and resources to ensure identified needs are addressed and resolved. Care Coordinators also support Network Health Monitoring by combining platform expertise, referral support, and data-informed insight to help strengthen coordinated care networks and improve community outcomes. This includes monitoring network activity, reviewing key performance indicators, identifying referral trends, supporting partner responsiveness, and flagging potential gaps or barriers that may impact care coordination across healthcare providers, government agencies, and community-based organizations. By combining on-the-ground care coordination with network-level visibility, Care Coordinators surface insights that improve referral outcomes, strengthen network performance, and enhance the experience for clients, customers, partners, and internal teams. Care Coordinators contribute to cross-functional work groups and projects, and help identify opportunities to improve efficiency and enhance the Care Coordination experience for clients and teammates alike.
What You'll Do:
Client Intake, Outreach & Screening
- Follow contractual requirements for Care Coordination customers' clients seeking assistance in areas such as housing, transportation, health, employment, benefits, financial assistance, and other services.
- Conduct intake and needs assessments for clients seeking assistance.
- Using data from Unite Us' proprietary social connector/population insights tools, proactively reach out to clients identified as likely having social or health-related needs, conduct screenings, and connect them with resources, such as housing, transportation, health, employment, benefits, financial assistance, and other services
Referral & Care Coordination
- Connect clients with the most appropriate services based on individual needs, eligibility, and geographic preference, informed by first-hand knowledge of the provider network, not just a generic resource list.
- Monitor customer and partner referrals to support timely action, appropriate outcomes, and successful client connection to services.
- Conduct follow-up with clients and service providers to confirm receipt of services/benefits, and, where applicable by contract, work with clients toward their health goals to ensure recommended actions are completed.
- Correspond directly with service providers to facilitate a seamless experience for clients navigating services.
Network Relationship Management & Network Health Monitoring
- Build and maintain working relationships with CBOs and other providers on the Unite Us platform, serving as a trusted point of contact and a resource for the network.
- Provide supportive, constructive feedback to CBOs serving Care Coordination clients to ensure network standards are met.
- Own Network Health Monitoring responsibilities: identify referral trends, partner responsiveness concerns, service gaps, and workflow barriers that could impact care coordination outcomes.
- Proactively engage CBOs to clean up and maintain accurate referral data and organization records on the platform, ensuring the network remains reliable and up to date.
- Share network observations, referral barriers, and partner engagement insights with leadership and cross-functional teams to support network health, customer goals, and continuous improvement.
Platform & Subject-Matter Expertise
- Continuously expand knowledge of national and local community resources, services, and programs to deepen understanding of community needs and build relationships with other users of the Unite Us platform.
- Maintain strong working fluency in the Unite Us platform and its tools, including TalkDesk (Unite Us' telephony partner) for making and receiving client calls.
Team Collaboration & Performance
- Work and produce exceptional results independently, with little oversight or direction.
- Consistently go above and beyond in supporting customers and contracts.
- Identify and promote opportunities for improved efficiency or other enhancements that benefit the Care Coordination team at large.
- Regularly contribute to additional workgroups, special projects, training/enablement, and cross-department meetings when called upon by leadership due to consistent high performance and reliability.
- Exceed department KPIs related to quality assurance, meeting customer goals/expectations, delivering high-caliber customer service, and efficiently managing referrals and call volume.
- Regularly support fellow Care Coordinators to ensure contractual obligations (call volume, response time, etc.) are met or exceeded. Care Coordinators support contracts as a team, and collaborating to meet shared deadlines and expectations is a regular expectation, not an exception.
You are a great fit for the role if:
Education
- No specific education requirements. Relevant experience and skills will be prioritized.
- Board-certified case manager (CCM®) or the ability to obtain certification is a plus
- Bilingual Spanish a plus
Experience
- Experience in a Care Coordinator, Care Navigator, case management, community health worker, social work, or related role preferred
- Experience navigating social services, coordinating referrals, or supporting clients in areas such as housing, transportation, health, employment, benefits, financial assistance, or related needs preferred
- Experience monitoring referrals, following up with service providers, identifying service gaps or barriers, and supporting timely client connection to resources
- Preferred: Experience reviewing referral activity, partner responsiveness, network trends, or other performance indicators to support network health, customer goals, and care coordination outcomes
Our Mission:
Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.
Environmental Job Requirements and Working Conditions:
- This position is remote, U.S. based. Candidates must live in Nebraska to be considered for this role.
- This position may require 10% travel
- The target pay range for this role is: $50,000-$52,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
- All team members will be required to pass a background check which includes criminal, employment, and education verification
Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.
#LI-REMOTE
People Operations Coordinator
The People Operations and Technology team at Chainalysis is focused on building a seamless, scalable, and data-driven employee experience. We sit at the center of the People team, enabling the business through thoughtful system and process design, automation, and insights.
Our mission is simple: make it easy for employees, managers, and leaders to get what they need, when they need it, through intuitive systems and reliable data. We’re increasingly leveraging AI and agentic workflows to transform how the People team operates to eliminate manual work, accelerate decision-making, and reimagine how the People programs are designed and delivered across the business.
In this role, you’ll:
Manage core employee lifecycle processes in Workday (hiring, internal job changes, exits), recommend process optimization and champion new HRIS processes as they roll out
Serve as a first point of contact for employee inquiries, delivering timely and accurate support through our ticketing system
Own data integrity across people systems by conducting regular audits and resolving discrepancies
Identify opportunities to automate manual People processes using AI and workflow tools, and collaborate with the team to implement them
Build and maintain the People team's internal knowledge base as a reliable, self-service resource
Assist with benefit administration for colleagues across the globe
Support compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbook
Develop and maintain standard operating procedures (SOPs), playbooks, and process documentation for all core People workflows
Partner closely with cross-functional partners (Finance, BizTech, Legal, Security) to ensure successful resolution of process, program, or data issues
We’re looking for candidates who have:
The highest degree of integrity at all times
Maturity & discretion when handling sensitive information
Strong organizational, communication, prioritization, and project management skills
Past experience using Google Suite and willingness to consistently learn about its new features and tools
A team-first mentality and customer-oriented approach
-
Demonstrated history of creative problem-solving
Nice to have experience:
Familiarity with the technologies we use (e.g. Workday, Atlassian, Google Workspace) from an end-user or process perspective
Exposure to HR compliance programs and audits including evidence gathering and control documentation
Experience in People (HR) Operations or a similar program management role
Proven documentation, communications, and/or knowledge management skills
-
Hands-on experience leveraging AI, automation, or agentic tools
Technologies we use:
Workday
Ashby
Atlassian
Slack
Google Workspace
ADP
Activpayroll
Deel
Okta
Internal AI tools (emerging)
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
Channel Partner Manager, AMER
Job Title: Channel Partner Manager, Americas
Location: United States, Remote
The Business Development & Partnerships team plays an important role in our go-to-market strategy by building and scaling the ecosystem that surrounds Chainalysis, from technology alliances to system integrators and resellers. The team is responsible for identifying and developing inorganic growth opportunities, unlocking new routes to market, and fostering a diverse partner ecosystem that amplifies our reach while making it easier for customers to buy and deploy Chainalysis.
The Channel Partnerships Manager, Americas will own the day-to-day management of channel partners across the region, with a focus on activating, enabling, and growing a defined set of channel partners. This role is focused on regional execution and will be responsible for helping partners and internal field teams work together more effectively to drive pipeline, revenue, and market coverage in the Americas.
In this role, you’ll:
Build strong working relationships with key partners in-region, including SI’s, consulting firms, resellers, distributors, and MSPs, and serve as the primary point of contact for partner engagement within the geo.
Drive partner enablement so partners can effectively position Chainalysis, qualify opportunities, navigate sales plays, and work within our channel processes and requirements.
Develop and execute joint plans with priority partners in AMER to increase partner-sourced pipeline, improve partner engagement, and expand partner contribution to regional growth.
Work closely with regional sales leaders, AEs, RevOps, Marketing, and Partnerships to align partners to the right accounts, opportunities, and go-to-market motions in-region.
Identify high-potential regional partners to prioritize, grow existing partner performance, and help recruit new partners where there is clear market opportunity or coverage need.
Support internal field enablement in AMER so sellers understand when and how to engage partners, the relevant program guidelines, and how to work effectively with indirect routes to market.
Run a consistent operating cadence with top partners, including business reviews, pipeline check-ins, account mapping, and escalation management where needed.
Track partner activity and outcomes in partnership with RevOps and sales, including partner-sourced pipeline, training progress, and overall partner performance in the region.
Coordinate closely with the broader Partnerships team to ensure regional execution is aligned to the overall program while remaining focused on in-market partner activation and revenue growth.
We’re looking for candidates who have:
Proven experience managing channel, reseller, MSP, VAR, and SI relationships at a B2B technology or services company.
Demonstrated ability to enable partners effectively, including training on value proposition, sales plays, qualification, and how to work opportunities with internal sales teams.
Experience driving measurable business outcomes through partners, including partner-sourced pipeline
Strong cross-functional collaboration skills, with experience working closely with sales, marketing, RevOps, and other internal stakeholders to execute partner plans.
Strong commercial judgment and execution skills, including the ability to prioritize partners, manage competing opportunities, and navigate ambiguity in a fast-moving environment.
Experience working in the US or in a multi-country region with different market dynamics, sales motions, and partner maturity levels.
Strong communication and stakeholder management skills, with the ability to build credibility internally and externally.
Knowledge of the crypto and blockchain ecosystem and how it ties into the financial services industry, and the ability to ramp quickly on Chainalysis products, use cases, and customer needs in order to enable partners effectively.
Background in crypto, financial services, fintech, and/or compliance software.
Nice to have experience:
Experience at a consulting/services firm advising clients on digital asset initiatives
Experience with PRM tools, deal registration processes, account mapping, and partner performance tracking.
Experience building channels in an environment where direct sales and indirect routes to market must coexist and be carefully governed.
Comfort working across time zones and in a highly matrixed global organization.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
People Operations Coordinator
The People Operations and Technology team at Chainalysis is focused on building a seamless, scalable, and data-driven employee experience. We sit at the center of the People team, enabling the business through thoughtful system and process design, automation, and insights.
Our mission is simple: make it easy for employees, managers, and leaders to get what they need, when they need it, through intuitive systems and reliable data. We’re increasingly leveraging AI and agentic workflows to transform how the People team operates to eliminate manual work, accelerate decision-making, and reimagine how the People programs are designed and delivered across the business.
In this role, you’ll:
Manage core employee lifecycle processes in Workday (hiring, internal job changes, exits), recommend process optimization and champion new HRIS processes as they roll out
Serve as a first point of contact for employee inquiries, delivering timely and accurate support through our ticketing system
Own data integrity across people systems by conducting regular audits and resolving discrepancies
Identify opportunities to automate manual People processes using AI and workflow tools, and collaborate with the team to implement them
Build and maintain the People team's internal knowledge base as a reliable, self-service resource
Assist with benefit administration for colleagues across the globe
Support compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbook
Develop and maintain standard operating procedures (SOPs), playbooks, and process documentation for all core People workflows
Partner closely with cross-functional partners (Finance, BizTech, Legal, Security) to ensure successful resolution of process, program, or data issues
We’re looking for candidates who have:
The highest degree of integrity at all times
Maturity & discretion when handling sensitive information
Strong organizational, communication, prioritization, and project management skills
Past experience using Google Suite and willingness to consistently learn about its new features and tools
A team-first mentality and customer-oriented approach
Demonstrated history of creative problem-solving
Nice to have experience:
Familiarity with the technologies we use (e.g. Workday, Atlassian, Google Workspace) from an end-user or process perspective
Exposure to HR compliance programs and audits including evidence gathering and control documentation
Experience in People (HR) Operations or a similar program management role
Proven documentation, communications, and/or knowledge management skills
Hands-on experience leveraging AI, automation, or agentic tools
Technologies we use:
Workday
Ashby
Atlassian
Slack
Google Workspace
ADP
Activpayroll
Deel
Okta
Internal AI tools (emerging)
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
Channel Partner Manager, AMER
Job Title: Channel Partner Manager, Americas
Location: United States, Remote
The Business Development & Partnerships team plays an important role in our go-to-market strategy by building and scaling the ecosystem that surrounds Chainalysis, from technology alliances to system integrators and resellers. The team is responsible for identifying and developing inorganic growth opportunities, unlocking new routes to market, and fostering a diverse partner ecosystem that amplifies our reach while making it easier for customers to buy and deploy Chainalysis.
The Channel Partnerships Manager, Americas will own the day-to-day management of channel partners across the region, with a focus on activating, enabling, and growing a defined set of channel partners. This role is focused on regional execution and will be responsible for helping partners and internal field teams work together more effectively to drive pipeline, revenue, and market coverage in the Americas.
In this role, you’ll:
Build strong working relationships with key partners in-region, including SI’s, consulting firms, resellers, distributors, and MSPs, and serve as the primary point of contact for partner engagement within the geo.
Drive partner enablement so partners can effectively position Chainalysis, qualify opportunities, navigate sales plays, and work within our channel processes and requirements.
Develop and execute joint plans with priority partners in AMER to increase partner-sourced pipeline, improve partner engagement, and expand partner contribution to regional growth.
Work closely with regional sales leaders, AEs, RevOps, Marketing, and Partnerships to align partners to the right accounts, opportunities, and go-to-market motions in-region.
Identify high-potential regional partners to prioritize, grow existing partner performance, and help recruit new partners where there is clear market opportunity or coverage need.
Support internal field enablement in AMER so sellers understand when and how to engage partners, the relevant program guidelines, and how to work effectively with indirect routes to market.
Run a consistent operating cadence with top partners, including business reviews, pipeline check-ins, account mapping, and escalation management where needed.
Track partner activity and outcomes in partnership with RevOps and sales, including partner-sourced pipeline, training progress, and overall partner performance in the region.
Coordinate closely with the broader Partnerships team to ensure regional execution is aligned to the overall program while remaining focused on in-market partner activation and revenue growth.
We’re looking for candidates who have:
Proven experience managing channel, reseller, MSP, VAR, and SI relationships at a B2B technology or services company.
Demonstrated ability to enable partners effectively, including training on value proposition, sales plays, qualification, and how to work opportunities with internal sales teams.
Experience driving measurable business outcomes through partners, including partner-sourced pipeline
Strong cross-functional collaboration skills, with experience working closely with sales, marketing, RevOps, and other internal stakeholders to execute partner plans.
Strong commercial judgment and execution skills, including the ability to prioritize partners, manage competing opportunities, and navigate ambiguity in a fast-moving environment.
Experience working in the US or in a multi-country region with different market dynamics, sales motions, and partner maturity levels.
Strong communication and stakeholder management skills, with the ability to build credibility internally and externally.
Knowledge of the crypto and blockchain ecosystem and how it ties into the financial services industry, and the ability to ramp quickly on Chainalysis products, use cases, and customer needs in order to enable partners effectively.
Background in crypto, financial services, fintech, and/or compliance software.
Nice to have experience:
Experience at a consulting/services firm advising clients on digital asset initiatives
Experience with PRM tools, deal registration processes, account mapping, and partner performance tracking.
Experience building channels in an environment where direct sales and indirect routes to market must coexist and be carefully governed.
Comfort working across time zones and in a highly matrixed global organization.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
Certification Manager
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