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Senior Product Manager
Esper · Bellevue, WA, USA
Pay
$185k–210k
Setting
On-site
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
We're looking for a Senior Product Manager to take new products from nothing to shipped.
Most of what you'll work on won't exist yet. There'll be a rough sense that a problem is worth solving, some customer noise pointing at it, and not much else. Your first few months go into finding out whether it's real: customer conversations, market sizing, working out who else is playing here. Then you decide what we should build, and you go build it.
The arc doesn't stop at launch. It runs from that first customer call through to the revenue post-mortem six months later, and discovery, design, pricing, launch and the number at the end all sit with you.
You'll report to product leadership and work closely with our CEO, which means you're in the room when direction gets set and you're expected to have a view.
That's a lot of ground for one person. It works because of how we operate: the product team uses AI heavily, mostly through tooling we've built ourselves. We'd expect you to work the same way, and to bring us things we haven't thought of.
What You'll Do
Strategy for your product area. You write it, you make the case for it, and you change it when you learn something that changes the picture.
Five or six years in product management. What you've shipped matters more to us than where you shipped it.
Beyond That
Compensation Band
$185K - $210K OTE
Perks & Benefits
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
185,000 - 210,000 USD per year (Bellevue HQ)
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
We're looking for a Senior Product Manager to take new products from nothing to shipped.
Most of what you'll work on won't exist yet. There'll be a rough sense that a problem is worth solving, some customer noise pointing at it, and not much else. Your first few months go into finding out whether it's real: customer conversations, market sizing, working out who else is playing here. Then you decide what we should build, and you go build it.
The arc doesn't stop at launch. It runs from that first customer call through to the revenue post-mortem six months later, and discovery, design, pricing, launch and the number at the end all sit with you.
You'll report to product leadership and work closely with our CEO, which means you're in the room when direction gets set and you're expected to have a view.
That's a lot of ground for one person. It works because of how we operate: the product team uses AI heavily, mostly through tooling we've built ourselves. We'd expect you to work the same way, and to bring us things we haven't thought of.
What You'll Do
Strategy for your product area. You write it, you make the case for it, and you change it when you learn something that changes the picture.
- The roadmap. You decide what makes the cut. Sometimes that means turning down a good idea from someone senior, and you should be able to explain why without flinching.
- Discovery. Customer calls and demos you run yourself, and a clear definition of the problem at the end of them.
- Customer research. You run the conversations yourself rather than reading someone else's notes on them.
- The commercial side. Sizing, pricing input, and a revenue number you help set.
- Daily work with engineering and design, from first prototype through GA.
- Positioning and launch alongside marketing and sales. Also the weeks after launch, which is the part most people skip.
- A working read on what competitors are doing and what it means for us.
- Your own leverage. Nobody is going to hand you a research process or a reporting workflow. Build the agents and automations you need.
- Go-to-market. Positioning, the launch blog, budget for ads, field enablement, and prospect demos when a deal needs product in the room. You build the assets rather than briefing someone else to build them.
Five or six years in product management. What you've shipped matters more to us than where you shipped it.
Beyond That
- Experience with products in their early stages, before there's a playbook to follow.
- Real use of AI in how you work day to day. The PMs here build their own agents for research, synthesis, competitive tracking, marketing, and the repetitive parts of the job. Tell us what you've built and what it saved you.
- A decision you got wrong. Bring it to the interview. What you did next tells us more than a list of wins does.
- Willingness to make a call without complete information. You rarely get it, and waiting has a cost too.
- Strong writing or writing delivered by agents. Much of this job is documents that get read when you're not in the room to explain them - or by agents.
- Enough technical depth that engineers take you seriously and you can question an estimate.
Compensation Band
$185K - $210K OTE
Perks & Benefits
- Medical, Dental, Vision 90% covered by the company
- Life insurance
- FSA (Medical & Dependent)
- 401K with a company match that vests immediately
- Pet insurance discount
- Unlimited time off policy with a mandatory 2 weeks off (minimum)
- Daily catered lunches
- Wide variety of snacks in the office
- Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
- Stand up desks with 36” curved widescreen monitors for each employee
- Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
185,000 - 210,000 USD per year (Bellevue HQ)
Listed by Esper for a position based in the United States. Employers on this board attest they are hiring domestically.
Solutions Engineer II
Esper · Bellevue, WA, US
Pay
$105k–150k
Setting
On-site
This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
This is an engineering role with a customer axis — not a sales role with a technical veneer. Solutions Engineers at Esper build things: integration tooling, validation frameworks, automation pipelines, provisioning scripts, custom device configurations, and proof-of-concept implementations that solve real customer problems. They also run technical evaluations, validate hardware compatibility, respond to security questionnaires, and advise deals on technical feasibility.
The team operates as a customer-facing engineering unit — shipping code that directly enables customer deployments, building custom integrations, deployment automation, reference implementations, and tooling that bridges the gap between Esper’s platform and a customer’s specific environment.
Day-to-day, this role involves using agentic AI workflows to accelerate development and research; validating and integrating OEM hardware into Esper’s platform; writing integration code and automation scripts for customer deployments; leading technical evaluations for enterprise prospects; responding to security questionnaires and RFPs; and serving as the technical point of contact for OEM partners and enterprise customers throughout the sales cycle.
Qualifications
Requires two years of experience in:
$105K - $150K OTE
Perks & Benefits
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
105,000 - 150,000 USD per year (Bellevue HQ)
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
This is an engineering role with a customer axis — not a sales role with a technical veneer. Solutions Engineers at Esper build things: integration tooling, validation frameworks, automation pipelines, provisioning scripts, custom device configurations, and proof-of-concept implementations that solve real customer problems. They also run technical evaluations, validate hardware compatibility, respond to security questionnaires, and advise deals on technical feasibility.
The team operates as a customer-facing engineering unit — shipping code that directly enables customer deployments, building custom integrations, deployment automation, reference implementations, and tooling that bridges the gap between Esper’s platform and a customer’s specific environment.
Day-to-day, this role involves using agentic AI workflows to accelerate development and research; validating and integrating OEM hardware into Esper’s platform; writing integration code and automation scripts for customer deployments; leading technical evaluations for enterprise prospects; responding to security questionnaires and RFPs; and serving as the technical point of contact for OEM partners and enterprise customers throughout the sales cycle.
Qualifications
Requires two years of experience in:
- Using agentic AI tools (such as Claude Code, Cursor, Copilot Workspace, or custom agents) as part of daily development workflows, including spec-driven development and multi-step agent orchestration;
- Debugging and troubleshooting complex technical issues across multiple systems, including reading logs, tracing state machines, and isolating variables;
- Writing and shipping code — tooling, automation, integrations, or production features;
- Communicating technical concepts clearly in both written and verbal form to non-technical stakeholders and technical engineers;
- Working independently in ambiguous environments without detailed specifications or runbooks.
- Android/AOSP experience (device management, firmware, provisioning, build systems)
- Experience with MDM/EMM/UEM platforms
- Embedded systems or firmware development background
- Proficiency in Python, Kotlin, Java, or Go
- REST API design and integration experience
- Customer-facing experience in a technical role
$105K - $150K OTE
Perks & Benefits
- Medical, Dental, Vision 90% covered by the company
- Life insurance
- FSA (Medical & Dependent)
- 401K with a company match that vests immediately
- Pet insurance discount
- Unlimited time off policy with a mandatory 2 weeks off (minimum)
- Daily catered lunches
- Wide variety of snacks in the office
- Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
- Stand up desks with 36” curved widescreen monitors for each employee
- Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
105,000 - 150,000 USD per year (Bellevue HQ)
Listed by Esper for a position based in the United States. Employers on this board attest they are hiring domestically.
Strategic Partner Account Manager - Enterprise Managed Services Providers
Esper · Bellevue, WA, USA
Pay
$160k–190k
Setting
On-site
This role is open to candidates located in the Midwest or East Coast.
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
Esper is seeking a Strategic Partner Account Manager to build and scale relationships with enterprise resellers, MSPs, and large solution providers. This role focuses on building relationships with strategic partners, driving enterprise pipeline, developing joint go‑to‑market strategies, and closing complex opportunities with partner sales teams.
What You'll Do
$160K - $190K OTE
Perks & Benefits
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
160,000 - 190,000 USD per year (East Coast/Midwest )
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
Esper is seeking a Strategic Partner Account Manager to build and scale relationships with enterprise resellers, MSPs, and large solution providers. This role focuses on building relationships with strategic partners, driving enterprise pipeline, developing joint go‑to‑market strategies, and closing complex opportunities with partner sales teams.
What You'll Do
- Own relationships with strategic enterprise reseller and MSP partners.
- Develop comprehensive GTM partnership plans with each partner, including strategic goals and targets, co-selling, co-marketing, and partner enablement, collaborating with internal marketing and sales teams as needed.
- Develop joint account plans and execute account mapping between Esper and partner sales teams.
- Drive joint pipeline creation and maintain shared visibility into opportunities.
- Collaborate with partners on co‑selling strategies for enterprise deployments.
- Recruit new enterprise reseller partners aligned with Esper’s target markets.
- Support complex deal cycles and partner‑led enterprise deployments.
- Coordinate internally with Sales, Marketing, Product, and Customer Success to support partner opportunities.
- Deliver foundational product demonstrations and maintain a working knowledge of the software product suite.
- 5+ years of experience selling enterprise SaaS or managing enterprise channel partnerships.
- Experience selling with or through partners, resellers, MSPs, or system integrators.
- Strong experience with account mapping and pipeline sharing between vendor and partner teams.
- Ability to manage complex enterprise sales cycles and technical deployments.
- Startup mindset with high ownership, curiosity, and accountability.
- Travel expectations - at least 30% of the time
$160K - $190K OTE
Perks & Benefits
- Medical, Dental, Vision 90% covered by the company
- Life insurance
- FSA (Medical & Dependent)
- 401K with a company match that vests immediately
- Pet insurance discount
- Unlimited time off policy with a mandatory 2 weeks off (minimum)
- Daily catered lunches
- Wide variety of snacks in the office
- Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
- Stand up desks with 36” curved widescreen monitors for each employee
- Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
160,000 - 190,000 USD per year (East Coast/Midwest )
Listed by Esper for a position based in the United States. Employers on this board attest they are hiring domestically.
Enterprise Account Manager
Esper · Bellevue, WA, USA
Pay
$125k–225k
Setting
On-site
This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
As an Enterprise Account Manager, you own the post-sale outcome for a portfolio of active enterprise logos. Your job is not relationship management — it is deployment, execution, and expansion. You close the gap between contract sign and first device live, then drive that deployment from initial install to full fleet scale. You are compensated on what actually gets deployed and what you personally drive to grow, not on organic expansion or renewals alone.
Our best enterprise accounts started small and scaled by orders of magnitude. That scaling comes from the Enterprise Account Manager removing friction, identifying the next division, and connecting the customer's operational reality to Esper's product surface.
The ideal candidate has a post-sale track record with documented ownership of deployment outcomes and self-initiated expansion — not just renewal management or relationship maintenance. Technical fluency at the device operations layer is required. The ability to hold a credible conversation about device provisioning, fleet configuration, and MDM architecture without routing every question to Engineering is non-negotiable.
What You'll Do
$125,000 - $225,000 OTE
Perks & Benefits
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
125,000 - 225,000 USD per year (Bellevue HQ)
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
As an Enterprise Account Manager, you own the post-sale outcome for a portfolio of active enterprise logos. Your job is not relationship management — it is deployment, execution, and expansion. You close the gap between contract sign and first device live, then drive that deployment from initial install to full fleet scale. You are compensated on what actually gets deployed and what you personally drive to grow, not on organic expansion or renewals alone.
Our best enterprise accounts started small and scaled by orders of magnitude. That scaling comes from the Enterprise Account Manager removing friction, identifying the next division, and connecting the customer's operational reality to Esper's product surface.
The ideal candidate has a post-sale track record with documented ownership of deployment outcomes and self-initiated expansion — not just renewal management or relationship maintenance. Technical fluency at the device operations layer is required. The ability to hold a credible conversation about device provisioning, fleet configuration, and MDM architecture without routing every question to Engineering is non-negotiable.
What You'll Do
- Drive first-100-devices-live for every new logo within 90 days of contract sign. Own the calendar, the escalation path, and every blocker between contract and deployment. If it does not deploy, it is not a win.
- Scale deployments from initial install to full fleet. Identify the path initial rollout to MoQ and beyond: additional divisions, new geographies, adjacent device categories, and Esper product expansion (Foundation OS, Airwave, Insite).
- Initiate and close expansion within your book. Find the next division, the next use case, the next product layer. Expansion is a deliberate, AM-driven activity — not a passive receipt of credit from an account that happens to grow.
- Own portfolio-level retention. Churn, payment delays, and stalled deployments are AM problems. Hold gross retention above 95% across your book.
- Manage renewals and document expansion forecasts for each account. Develop accurate ARR forecasts and maintain Salesforce hygiene on all opportunities, device milestones, and next actions.
- Design and deliver QBRs in partnership with the Technical Implementation Management team. Surface deployment progress, expansion opportunities, and product gaps to both the customer and Esper leadership.
- Engage VP and C-level executive sponsors at strategic accounts to demonstrate business value and unlock cross-divisional expansion.
- Serve as the internal voice of the customer. Advocate for product gaps and deployment blockers with Product & Engineering, and surface patterns across your book that inform roadmap prioritization.
- Estimated travel: 15%.
- You have owned post-sale outcomes — not just managed accounts. You can separate the expansion you personally drove from what the customer drove on their own. You are technically fluent at the device operations layer and comfortable in conversations about MDM, device provisioning, and fleet configuration with minimal Engineering support.
- Experience managing enterprise accounts with technically complex deployments — device management, MDM, IoT platforms, field operations software, logistics tech, or similar.
- 4 to 7 years in a post-sale role with documented ownership of expansion outcomes — not just renewal administration or relationship management. A track record of book growth you personally drove versus inbound from the customer.
- Experience selling or expanding into a second product or a new division inside an existing account.
- Proficiency with Salesforce as a system of record. Familiarity with AI tools to work with recording, qualification and forecasting opportunities on Salesforce is expected.
- No vertical requirement. Familiarity with QSR, retail, healthcare, logistics, or payments is a plus. Deployment complexity and technical buyer orientation matter more than vertical pedigree.
$125,000 - $225,000 OTE
Perks & Benefits
- Medical, Dental, Vision 90% covered by the company
- Life insurance
- FSA (Medical & Dependent)
- 401K with a company match that vests immediately
- Pet insurance discount
- Unlimited time off policy with a mandatory 2 weeks off (minimum)
- Daily catered lunches
- Wide variety of snacks in the office
- Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
- Stand up desks with 36” curved widescreen monitors for each employee
- Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
125,000 - 225,000 USD per year (Bellevue HQ)
Listed by Esper for a position based in the United States. Employers on this board attest they are hiring domestically.
Partner Account Manager - Channel & Distributor Ecosystem
Esper · Bellevue, WA, USA
Pay
$120k–140k
Setting
On-site
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
Esper is seeking a Partner Account Manager to support our growing channel ecosystem by managing and recruiting resellers working through our distributor partners. This role focuses on enabling partners, supporting deal development, and building a pipeline through the reseller channel.
What You'll Do
$120K - $140K OTE
Perks & Benefits
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
120,000 - 140,000 USD per year (Bellevue HQ)
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
Esper is seeking a Partner Account Manager to support our growing channel ecosystem by managing and recruiting resellers working through our distributor partners. This role focuses on enabling partners, supporting deal development, and building a pipeline through the reseller channel.
What You'll Do
- Support the management of the partner reseller program and new reseller recruitment.
- Manage relationships with reseller partners operating through Esper distributors.
- Recruit and onboard new reseller partners.
- Develop joint pipeline with partners and maintain shared opportunity visibility.
- Execute account mapping exercises between Esper and reseller partners to identify target accounts.
- Support partners through deal qualification, pipeline development, technical evaluation, and opportunity progression.
- Provide partner enablement, software demos, product training, and ongoing support.
- Work closely with distributor teams to activate new reseller relationships.
- 3–6 years of experience in SaaS sales, partnerships, or channel management. Sales or prospecting experience is preferred.
- Experience selling software with or through partners, resellers, or distributors. Software selling experience is preferred.
- Experience conducting account mapping and collaborating with partners on shared pipeline, as well as using account-mapping tools like PartnerTap/Crossbeam.
- Strong relationship‑building skills and attention to detail.
- High energy, accountability, and curiosity in a startup environment.
- Travel expectations - at least 30% of the time
$120K - $140K OTE
Perks & Benefits
- Medical, Dental, Vision 90% covered by the company
- Life insurance
- FSA (Medical & Dependent)
- 401K with a company match that vests immediately
- Pet insurance discount
- Unlimited time off policy with a mandatory 2 weeks off (minimum)
- Daily catered lunches
- Wide variety of snacks in the office
- Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
- Stand up desks with 36” curved widescreen monitors for each employee
- Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Esper, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
120,000 - 140,000 USD per year (Bellevue HQ)
Listed by Esper for a position based in the United States. Employers on this board attest they are hiring domestically.
Technical Implementation Manager
Esper · Bellevue, WA, USA
Pay
$110k–160k
Setting
On-site
This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
The Technical Implementation Manager is the technical backbone of Esper’s customer accounts. This is an engineering role with a customer axis: TIMs own the implementation from contract sign through full fleet scale, and they bring engineering-level depth to every customer engagement. They build things, use AI as a daily tool, and hold the technical relationship inside every account they carry.
TIMs operate as forward-deployed technical experts alongside the Enterprise Account Manager. Together, they close the gap between contract sign and devices live, remove friction, resolve blockers, and connect the customer’s operational reality to Esper’s platform. The best TIMs know their accounts better than the customer knows themselves, and they use that knowledge to drive both customer success and Esper’s revenue growth.
AI is not a side skill at Esper. TIMs are expected to use agentic AI tools across all facets of their responsibilities: accelerating implementation workflows, building automation and integration tooling, identifying optimal technical solutions, generating account insights, and forecasting customer behavior. The ability to build practical AI components that create real value for customers and the team is a core part of this role.
Technical fluency at the device operations layer is non-negotiable. TIMs must hold credible conversations with engineering teams and business stakeholders alike, without routing every question back to Esper Engineering.
In Summary
Technical Implementation and Delivery
$110,000 - $160,000 OTE
Perks & Benefits
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
110,000 - 160,000 USD per year (Bellevue HQ)
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About The Role
The Technical Implementation Manager is the technical backbone of Esper’s customer accounts. This is an engineering role with a customer axis: TIMs own the implementation from contract sign through full fleet scale, and they bring engineering-level depth to every customer engagement. They build things, use AI as a daily tool, and hold the technical relationship inside every account they carry.
TIMs operate as forward-deployed technical experts alongside the Enterprise Account Manager. Together, they close the gap between contract sign and devices live, remove friction, resolve blockers, and connect the customer’s operational reality to Esper’s platform. The best TIMs know their accounts better than the customer knows themselves, and they use that knowledge to drive both customer success and Esper’s revenue growth.
AI is not a side skill at Esper. TIMs are expected to use agentic AI tools across all facets of their responsibilities: accelerating implementation workflows, building automation and integration tooling, identifying optimal technical solutions, generating account insights, and forecasting customer behavior. The ability to build practical AI components that create real value for customers and the team is a core part of this role.
Technical fluency at the device operations layer is non-negotiable. TIMs must hold credible conversations with engineering teams and business stakeholders alike, without routing every question back to Esper Engineering.
In Summary
Technical Implementation and Delivery
- Own end-to-end device implementations from onboarding through full fleet rollout, including the project plan, escalation path, and all technical blockers
- Get hands-on with devices, MDM software, and platform configuration; train customers to operate Esper independently
- Serve as the primary technical escalation point: triage and resolve issues, engage Engineering only when required, and coordinate with hardware ecosystem partners (OEMs, ODMs, ISVs, VARs, 3PLs)
- Debug complex multi-system issues, produce clear documentation, and provide deep expertise across Esper platform configuration, provisioning, and MDM/EMM architecture
- Partner with the Enterprise Account Manager on QBRs; surface expansion opportunities, maintain strong multilevel relationships, and advocate internally for customer needs with Product and Engineering
- Keep account records, device milestones, and next actions current in Salesforce
- Use agentic AI tools (Claude Code, OpenCode, custom agents) daily across implementation planning, troubleshooting, automation, and documentation
- Leverage AI to generate account insights from calls, support history, and usage data to anticipate customer needs
- 3 to 5 years of Technical Delivery, Technical Implementation, Customer Engineering, or Solutions Engineering experience
- 2 or more years in a customer-facing technical role with a revenue component (Sales Engineering, Technical Consulting, Solutions Engineering, or similar)
- Demonstrated experience using agentic AI tools (Claude Code, Cursor, Copilot Workspace, or equivalent) as part of daily professional workflows; ability to build or configure AI skills, connectors, agents, and automated workflows
- Technical fluency at the device operations layer: Android, iOS, or Linux; MDM/EMM/UEM concepts; device provisioning, fleet configuration, and kiosk/POS environments
- Strong debugging and troubleshooting skills across complex, multi-system environments
- Proven ability to manage multiple implementations and customer accounts simultaneously without losing detail or urgency
- Strong communication and presentation skills: able to hold technical conversations with engineering teams and business conversations with executives in the same call
- Comfortable working independently in ambiguous environments without detailed specifications or runbooks
- Ability to travel approximately 10 to 15%
- Android/AOSP experience (device management, firmware, provisioning, build systems)
- Experience with MDM/EMM/UEM platforms
- Experience working with hardware ecosystem partners (OEMs, ODMs, VARs, 3PLs, ISVs)
- Background in device-heavy verticals: QSR, retail, hospitality, healthcare, logistics, or payments
- Startup and enterprise experience; ability to operate effectively in both environments
- Proficiency with Salesforce or similar CRM as a system of record
$110,000 - $160,000 OTE
Perks & Benefits
- Medical, Dental, Vision 90% covered by the company
- Life insurance
- FSA (Medical & Dependent)
- 401K with a company match that vests immediately
- Pet insurance discount
- Unlimited time off policy with a mandatory 2 weeks off (minimum)
- Daily catered lunches
- Wide variety of snacks in the office
- Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
- Stand up desks with 36” curved widescreen monitors for each employee
- Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The Pay Range For This Role Is
110,000 - 160,000 USD per year (Bellevue HQ)
Listed by Esper for a position based in the United States. Employers on this board attest they are hiring domestically.
[US/Canada Timezone preferred] TAM Leader/ Field CTO
Tetrate ·
Pay
Not listed
Setting
On-site
<
Back
[US/Canada Timezone preferred] TAM Leader/ Field CTO
Location
Remote (Eastern time zone preferred; travel as needed)
Role summary
Tetrate is seeking a Head of Technical Account Management to build and lead our TAM function as we continue to expand our enterprise customer base. This is a foundational leadership role with the opportunity to define the vision, processes, and best practices for customer success and technical engagement at scale.
The ideal candidate is a strategic leader who is equally comfortable rolling up their sleeves to work directly with customers, building high-performing teams, and partnering cross-functionally across Sales, Product, Engineering, and Support. We are looking for an ambitious, customer-focused professional who thrives in fast-paced environments, navigates ambiguity with confidence, and has a proven track record of driving customer adoption, retention, and long-term success.
As the Head of TAM, you will:
Position Tetrate for account expansion, by helping customers' achieve their objectives with Tetrate products, and uncovering new opportunities;
Own Tetrate's relationship with the customer technology leadership and implementation team, earn their trust, demonstrate Tetrate ROI, and drive product success as the “trusted technology strategy advisor”—backed by Tetrate's executive, R&D, sales, services, and support teams;
Support Tetrate customers throughout their journey, from planning, through implementation, and structuring design partnerships to exploring future product capabilities;
Build the customer implementation & adoption playbook from your first-hand learnings as well as cross-functional internal expertise for the broader customer base.
Your success will be measured by:
Successful implementation of Tetrate's platform, achievement of production use cases, and breadth of user adoption;
Customers' realization and recognition of Tetrate ROI;
Growth in NDR (net dollar retention) for customer accounts.
Responsibilities
Run Tetrate's post-sales program for marquee enterprise customers:
Tailor post-sales program to customer business goals, including check-ins, QBRs, upgrades scheduling, customer education initiatives;
Work alongside the Customer Engineering team to project-manage professional service delivery;
Help PM collect, organize, and assess customer requests;
Help the field teams identify new use cases and upsell opportunities;
Lead bi-directional communication with customers' working team and executive stakeholders;
Identify and drive strategic discussions across customer users and buyers;
Author customer-facing messages to represent Tetrate PoV;
Collect, synthesize, and act on customer feedback;
Anticipate customer needs based on an in-depth understanding of customer context, proactively marshall resources to prevent issues.
Required skills
Track record of working cross-functionally to leverage the “best of” internal expertise for customers' success;
Proven expertise in building customer trust and influencing decision-makers consultatively in prior positions;
Track record of building, tracking, and facilitating the execution of complex plans with multiple workstreams and dependencies;
Fluency in modern infrastructure and DevOps technologies including: Container orchestration, networking, CI/CD tooling, observability, and security
Nice-to-have: Infrastructure or network architecture advisory experience;
Not necessary: Hands-on software engineering skills.
Qualifications
Prior experience in technical customer success, solution engineering, or solution architecture
Engineering undergraduate degree or equivalent professional experience required
MBA or equivalent advanced degree a plus
Consulting experience a plus
Locations
We are a fully distributed company with a presence in 15 countries globally, and we welcome talent from anywhere. This role specifically requires coverage of the North American time zone, so you must be willing to work within those hours.
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Listed by Tetrate for a position based in the United States. Employers on this board attest they are hiring domestically.
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