Deliverability Specialist (Messaging Channels: Email & SMS)
Sr. Manager, Messaging Channels & Deliverability
Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
About This Role:
At TrueML, digital communication isn't just a back-office utility—it is our core strategic moat and a vital revenue differentiator. As the Sr. Manager, Channel Operations, you will lead and scale the communication delivery engine that connects our platform with millions of consumers. Your critical mission is to transform our email, SMS, and messaging channels into an unshakeable corporate asset. Leading a high-performing team of specialists, you will balance day-to-day operational execution and compliance safeguards with high-level vendor orchestration and client-facing performance advocacy.
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Own the Delivery Engine: Lead the end-to-end operational strategy to monitor, analyze, and maximize daily performance KPIs across email, SMS, and digital messaging channels (including delivery, inbox placement, bounce, and opt-out rates).
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Scale Next-Gen Channels: Drive the business strategy, carrier approval processes, and vendor coordination required to pioneer the rollout of RCS (Rich Communication Services) and other emerging message verticals.
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Orchestrate a Complex Vendor Footprint: Manage accountability, tier pricing optimizations, and contract renewals across our extensive vendor network (including Twilio, SparkPost, Netcore, Omnivery, and Loftware Digital).
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Govern Channel P&L: Partner closely with Finance leadership to track operational expenses and monitor unit economics, leveraging our massive volume to consistently reduce overall business costs.
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Establish the Source of Truth: Audit and resolve cross-functional data discrepancies across reporting systems, delivering a definitive data layer regarding unique consumer reach and open metrics to Marketing and the Executive Leadership Team.
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Protect Compliance Boundaries: Implement comprehensive governance frameworks to proactively manage risks associated with SMS carrier requirements (10DLC), TCPA regulations, and anti-spam legislation.
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Advocate for the Platform: Interface confidently with enterprise clients during deep-dive audits, translating technical deliverability metrics into clear business value and revenue-retention impacts.
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De-Risk and Automate: Collaborate with Product and Engineering teams to map out system dependencies and replace manual operational bottlenecks with scalable, automated workflows.
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An Experienced Operational Strategist: You bring 7+ years of professional experience in data-driven channel operations, lifecycle marketing operations, or deliverability strategy.
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A Proven Leader: You have 5+ years of direct people management experience with a track record of coaching, scaling, and developing high-performing operational talent.
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A Deliverability Subject Matter Expert: You possess an in-depth, strategic understanding of backend ESP health, inboxing parameters, IP warming strategies, and deliverability principles—without needing to be a software developer.
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Fluent in Compliance Architecture: You have a firm grasp of core communication protocols (SPF, DKIM, DMARC) and strict industry compliance requirements like TCPA and 10DLC.
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Data-Fluent and Analytical: You are highly proficient in leveraging business intelligence platforms (such as Looker and SQL) to trace channel health, pull trends, and uncover hidden performance gaps.
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Technically Literate: While you won't be writing code or maintaining scripts, you are highly comfortable collaborating alongside technical infrastructure teams and understand code-adjacent concepts (APIs, GitHub).
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An Elite Communicator: You are equally effective at leading internal technical deep-dives as you are translating complex deliverability metrics into a high-level business narrative for enterprise banks or corporate auditors.
What We Offer (Perks & Benefits)
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Flexible vacation
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Medical/dental/vision insurance
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Traditional/Roth retirement savings options
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Company-paid disability and life insurance
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Flexible Spending Account & Limited FSA
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Family-friendly parental leave, volunteer and voting time off
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On-demand wellness platform access for you and 5 friends and family
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PerkSpot discount program for 900+ merchants nationwide
Remote Work, Travel Expectations & Physical Requirements:
This role supports a global, cross-functional business and operates primarily in a Remote-First environment. However, flexibility outside of standard business hours and occasional local or international travel may be necessary for global operations support, company meetings, training, offsites, and collaborative projects.
This position primarily involves computer-based work, requiring extended periods at a computer, participation in virtual meetings, and use of standard office technology. We will consider reasonable accommodations to enable individuals to perform the essential functions of the role.
Maintaining a reliable internet connection and a professional work environment is expected. The ability to protect confidential company, employee, customer, and business information while working outside of a company office is also required.
Personally Identifying Information
We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
Dedication to Diversity & Inclusion
We are an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
Enterprise Account Executive
About the Role
Following a recent Series B and 4x year-over-year growth, we are expanding our enterprise sales team to reach more healthcare organizations that can benefit from intelligent automation.
We are hiring an Enterprise Account Executive to drive new business across multiple healthcare customer segments.
This role is designed for an adaptable enterprise seller who can move effectively across different ideal customer profiles, including provider organizations, revenue cycle companies, healthcare services businesses, and other strategic accounts.
You will own the full sales cycle, from account development and discovery through solution design, negotiation, and close. You will tailor your approach to each customer’s business model, operating environment, and buying process while helping SuperDial identify where demand is strongest and which markets are ready to scale.
This is an opportunity for someone who is energized by complexity, learns new markets quickly, and can succeed without relying on a single established sales motion.
What You’ll Do
Drive Enterprise Growth
Build and manage a high-quality pipeline across SuperDial’s priority healthcare segments
Develop account strategies based on each organization’s business model, operational priorities, and revenue cycle needs
Own the full sales process from initial engagement through contract execution
Consistently deliver against new business and revenue targets
Adapt Across Customer Profiles
Quickly learn the needs, stakeholders, and buying dynamics of different healthcare organizations
Tailor discovery, messaging, and solution narratives to each customer
Identify the most valuable automation opportunities based on the organization’s workflows and goals
Shift effectively between established customer segments and emerging market opportunities
Lead Consultative Sales Cycles
Engage executive, operational, financial, technical, and revenue cycle stakeholders
Diagnose complex business challenges and connect them to measurable outcomes
Build compelling business cases grounded in efficiency, scalability, cost savings, and revenue impact
Coordinate demonstrations, solution design, pilots, and commercial proposals
Develop Emerging Markets
Test new customer segments, use cases, and sales approaches in partnership with company leadership
Identify patterns in customer demand, deal size, sales velocity, and product fit
Share market feedback that informs positioning, product development, and go-to-market strategy
Help determine which opportunities can become repeatable and scalable sales motions
Strengthen Our Go-to-Market Approach
Partner with Sales Development and Marketing on targeted outbound and account-based strategies
Collaborate closely with Solutions, Product, and Customer Success throughout the sales process
Bring customer insights and competitive intelligence back to the broader organization
Contribute to the continued development of SuperDial’s enterprise sales playbook
What We’re Looking For
At least seven years of B2B sales experience, including success in complex enterprise environments
A strong track record selling healthcare technology, revenue cycle, workflow automation, or operational solutions
Experience selling across multiple healthcare customer segments, business models, or buyer groups
Demonstrated ability to quickly learn new markets and adapt your sales approach
Success building pipeline and closing high-value opportunities in evolving or developing territories
Confidence engaging executive leaders and building alignment across multiple stakeholders
Strong discovery, business-case development, negotiation, and presentation skills
Ability to translate technical capabilities into clear operational and financial value
Comfort operating with ambiguity, testing new approaches, and learning from market feedback
High ownership, curiosity, commercial judgment, and follow-through
What Success Looks Like
Within your first year, you will have:
Built a strong enterprise pipeline across multiple healthcare customer profiles
Closed strategic new customers that meaningfully contribute to company growth
Identified promising segments, use cases, and buying patterns that inform SuperDial’s go-to-market strategy
Developed repeatable approaches for engaging and converting new categories of customers
Established trusted relationships with senior healthcare and revenue cycle leaders
Helped SuperDial determine where to deepen investment and scale
What We Offer
The opportunity to help define new markets for a rapidly growing healthcare AI company
Meaningful ownership across a broad and evolving enterprise customer landscape
Direct exposure to company leadership and influence on go-to-market strategy
A highly collaborative team across Sales, Solutions, Product, Marketing, and Customer Success
Competitive base salary of $150,000–$200,000
Uncapped commission opportunity
Equity ownership
Comprehensive health and employee benefits
Founding Account Executive
Founding Account Executive
(Re)vive | Remote (US) | Full-time $100K base + $125K variable ($225K OTE) + equity
About (Re)vive
Retail is changing, and returns are the problem nobody solved. (Re)vive recovers damaged and returned inventory for premium fashion brands and turns it into revenue through resale, live commerce, and 3P marketplace channels. We’re not liquidation — we’re a recurring revenue channel that protects brand equity while recapturing value that used to get written off.
We’ve spent years building deep merchant and marketplace expertise. We’re partnered with eBay, backed by Madrona (Series A), and positioned to 10x revenue year over year. This is a chance to own space in an emerging category that will change how people shop.
The Role
You’ll be our founding Account Executive — the second dedicated seller on the team, working directly with our Head of Sales. We need a powerhouse AE (equal parts hunter and closer) to drive top of funnel: run high-velocity outbound, build and manage your own pipeline, and close deals that become long-term partnerships, not one-time episodic transactions. You set the expectations, communicate (Re)vive’s value prop, get the MSA signed, and deliver a clean handoff to onboarding.
You won’t do it alone. GTM has the full support of our product and marketplace teams to supercharge growth, and your Head of Sales will remove roadblocks so you have the tools to sell and bring on new brands every day. Your job is to close — ours is to make sure nothing gets in your way.
We need someone who makes an impact in the first week, not the first quarter.
What You’ll Do
Own new brand acquisition end to end: prospect, pitch, negotiate, close
Drive top of funnel with high-velocity outbound while building relationships designed to last — every deal should set the stage for a long-term partnership, not a one-time episodic transaction
Set expectations early and communicate (Re)vive’s value prop clearly, so brands know exactly how we work and why before the ink dries
Own the handoff: capture all inputs required for a smooth transition to onboarding, with MSA signed and expectations set
Speak to contract terms with confidence and stick to our defined offering with conviction — we’re prescriptive about how we work and why, and you’ll sell that way
Manage your pipeline with discipline: know your stage durations, enforce exit criteria, and reinvigorate stalled deals before they die
Keep HubSpot clean. CRM hygiene isn’t optional here — it’s how a small team runs a big pipeline
Collaborate with ops, merchandising, and leadership to deliver a best-in-class client experience from first call to handoff
Drive repeat business through land-and-expand: start with one inventory stream, grow into full channel partnerships
Travel up to 50% to meet brands in person, attend market weeks, and show up at industry events
Navigate ambiguity with autonomy — we’re early-stage, the playbook is being written, and you’ll help write it
What You Bring
Proven AE experience with a track record of hitting quota through outbound-driven pipeline
Deep sales acumen: you understand stage durations, exit criteria, and how to diagnose and unstick stalled deals
Comfort navigating contract terms and holding the line on a defined offering — you sell with conviction, not concessions
HubSpot (or similar CRM) fluency — you live in your pipeline, not around it
Comfort operating solo: you don’t need an SDR team, an enablement deck, or a manager checking your calendar
Startup DNA: you thrive with ambiguity, move fast, and take ownership without being asked
Bonus: existing relationships in fashion, retail, or brand-side merchandising
What We Offer
$100K base / $125K variable ($225K OTE), uncapped commission and high growth potential
Equity — early enough to matter
Female founded
Healthcare coverage
Expense policy that supports how you work and travel, home office setup stipend
Full GTM backing: product and marketplace teams supercharging growth, and a Head of Sales clearing roadblocks so you can sell every day
Work from home, with travel to brands, market weeks, and events
A front-row seat at a Series A company defining a new category
(Re)vive is an equal opportunity employer. If you’re a closer who wants to build something, not just work somewhere, we want to hear from you.
Sr. Sales Representative (SaaS-Collections Tech)
Junior Sales Representative (SaaS)
Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
We are looking for a highly motivated Junior Sales Representative to partner directly with our Enterprise Sales Executive. In this role, you will play a critical part in managing high-value, complex enterprise deals and driving faster deal progression. This is a unique opportunity to learn the ropes of enterprise-level tech sales from the inside out while contributing meaningfully to our revenue growth and customer success.
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Drive Deal Momentum: Partner closely with the Enterprise Sales Executive across all phases of the sales cycle—from discovery to close—to help accelerate deals and boost close rates.
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Own Meeting Execution: Prepare tailored agendas, create materials for prospect calls, attend high-stakes meetings, and take charge of all follow-up actions to keep opportunities moving forward.
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Conduct Account Research: Dive deep into market and account research to identify potential customers and gather key insights that personalize our outreach.
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Optimize Sales Materials: Customize pitch decks, case studies, and ROI calculators for specific verticals or clients to maximize our impact and conversion rates.
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Manage Pipeline Intelligence: Monitor active opportunities, maintain accurate CRM entries for clean forecasting, and provide timely alerts on critical actions needed to close deals.
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Act as a Cross-Functional Liaison: Coordinate smoothly with Marketing, Product, Legal, and Solutions teams to quickly deliver proposals, pricing, security reviews, and contracts.
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Analyze the Competition: Gather and maintain up-to-date intel on competitor offerings to help the team tailor messaging and confidently overcome objections.
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Streamline Workflows: Continuously look for opportunities to automate repeatable tasks and improve internal processes to reduce sales cycle friction
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Experienced Tracker: You bring 1–2 years of experience in sales, business development, or a client-facing role (ideally within SaaS or B2B).
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Growth-Minded Team Player: You possess a proactive attitude and a genuine desire to learn and grow your career within enterprise tech sales.
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Master Organizer: You have strong organizational skills and thrive when managing multiple priorities at once.
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Strong Communicator: You possess excellent written and verbal communication skills, allowing you to connect professionally with internal teams and external clients.
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Tech-Savvy: You are comfortable using CRM tools (like Salesforce or HubSpot), Microsoft Office, and standard sales engagement platforms.
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Curious & Interested: You bring an interest in financial technology or collections, which will give you a head start in understanding our space.
What We Offer (Perks & Benefits)
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Flexible vacation
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Medical/dental/vision insurance
-
Traditional/Roth retirement savings options
-
Company-paid disability and life insurance
-
Flexible Spending Account & Limited FSA
-
Family-friendly parental leave, volunteer and voting time off
-
On-demand wellness platform access for you and 5 friends and family
-
PerkSpot discount program for 900+ merchants nationwide
Remote Work, Travel Expectations & Physical Requirements:
This role supports a global, cross-functional business and operates primarily in a Remote-First environment. However, flexibility outside of standard business hours and occasional local or international travel may be necessary for global operations support, company meetings, training, offsites, and collaborative projects.
This position primarily involves computer-based work, requiring extended periods at a computer, participation in virtual meetings, and use of standard office technology. We will consider reasonable accommodations to enable individuals to perform the essential functions of the role.
Maintaining a reliable internet connection and a professional work environment is expected. The ability to protect confidential company, employee, customer, and business information while working outside of a company office is also required.
Personally Identifying Information
We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
Dedication to Diversity & Inclusion
We are an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
Sales Development Representative
Senior Software Engineer
Who We Are
Electric empowers small and medium-sized businesses with everything they need to take control of their IT and security environment.
Our best-in-class software provides SMBs with the insights and tools to make IT easy (even if you’re not an IT expert)! From mobile device management to employee onboarding and offboarding, SMBs can manage their IT with transparency and confidence in the Electric IT Hub.
Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and our mission to make IT easy and reliable for SMBs.
If you want to bring your skills to a highly collaborative team, are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to SMBs across the US, read on.
Overview
Electric's Engineering team is seeking a Senior Software Engineer to help build and scale our flagship SaaS application. You'll join a collaborative product team that owns a specific domain, delivering features and maintaining reliability while leveraging strong architecture and agentic AI to ship with quality and speed.
In this role, you'll design and build robust product functionality, contribute to overall architecture, and mentor fellow engineers — balancing strong IC contributions with meaningful technical leadership beyond your own projects.
The ideal candidate brings technical leadership experience and expertise in modern Python-based backend technologies, applied through lean development principles: building with quality, eliminating waste, and delivering fast and often. A collaborative team player comfortable contributing across the full stack is a must.
What you’ll do
Work closely with product managers and engineers to build a market-leading product.
Build the technical foundation that enables our platform to scale as our customer base, product capabilities, integrations, and AI-powered features continue to grow.
Design and implement scalable APIs, services, and data models that power our customer-facing applications
Own the reliability, performance, and observability of backend systems in production
Design, build, and operate scalable backend services using Python, FastAPI, PostgreSQL, SQLAlchemy, Temporal workflows, Redis, AWS (RDS, S3, SQS, DynamoDB), and Terraform, with a strong focus on reliability, observability, and developer experience.
Build and maintain performant, accessible frontend applications using React and TypeScript, collaborating closely with product to deliver high-quality user experiences.
Leverage AI-native development practices to accelerate engineering velocity, including AI coding assistants (such as Claude Code), reusable Skills, autonomous agents, and workflow automation. You'll be expected to both use these tools effectively and help evolve how our engineering organization develops software with AI.
Integrate with third-party services and APIs to deliver comprehensive solutions
Champion developer experience by improving tooling, CI/CD, testing, local development workflows, and engineering processes that increase team productivity.
Participate in technical architecture discussions and help drive technical decisions within your team and across engineering
Mentor and pair with other developers to instill a growth mindset and raise the technical bar
Lead by example with a focus on craftsmanship, reliability, and quality
Who you are
BA/BS/BE degree in Computer Science/Engineering or comparable experience
8+ years of backend software development experience and the ability to learn quickly
Experience building products in a startup or other high-growth environment, or solving large-scale systems and performance challenges.
Proven experience as a technical leader — owning architecture decisions, leading design reviews, or acting as a go-to technical resource for a team.
Deep expertise in modern Python, including async/await, type-safe development, Pydantic, API design, testing, and building production-grade distributed systems.
Experience building scalable, maintainable frontend applications using React and Typescript
Expertise with PostgreSQL, SQLAlchemy (both sync and async), and Alembic migrations
Advanced knowledge of AWS services including RDS, S3, SQS, ECS, and IAM fundamentals
Experience with infrastructure as code using Terraform
Experience using AI-assisted development tools (such as Claude Code, coding agents, or similar) or enthusiasm for adopting AI-native engineering workflows to improve productivity and code quality.
Proficiency with observability and monitoring
A healthy balance of creativity and practicality, and a proven track record of timely delivery.
Nice to have
Experience building systems in business domains such as IT management, e-commerce, HCM, or B2B SaaS
Read about working at Electric here and meet our leadership team!
We offer a range of benefits that include:
Flexible and generous PTO
Mental Wellness Days
Volunteer Days
Medical, Vision, Dental, and Orthadontia Coverage
401k
ESOP (Employee Stock Option Program)
Kindbody Membership for Family Planning
Pre-taxed Commuter Benefits
Generous Parental Leave
Paid medical, family, and military leave
Short and Long Term Disability
Employee Assistance Programs
Life Insurance funded by Electric
Training and career growth
Awesome team building events!
Where?
We are headquartered in NYC, and have remote locations across 23 states. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ. With a widely distributed team, we are used to working remotely across different time zones.
See below to see if you are eligible to work within the 23 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Utah, and Wisconsin.
Standard Working Hours: 9:00AM -6:00PM (Your Local Timezone)
We are an equal opportunity employer.
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users.
We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.
Accommodations
Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai.
Senior Software Engineer
Who We Are
Electric empowers small and medium-sized businesses with everything they need to take control of their IT and security environment.
Our best-in-class software provides SMBs with the insights and tools to make IT easy (even if you’re not an IT expert)! From mobile device management to employee onboarding and offboarding, SMBs can manage their IT with transparency and confidence in the Electric IT Hub.
Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and our mission to make IT easy and reliable for SMBs.
If you want to bring your skills to a highly collaborative team, are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to SMBs across the US, read on.
Overview
Electric's Engineering team is seeking a Senior Software Engineer to help build and scale our flagship SaaS application. You'll join a collaborative product team that owns a specific domain, delivering features and maintaining reliability while leveraging strong architecture and agentic AI to ship with quality and speed.
In this role, you'll design and build robust product functionality, contribute to overall architecture, and mentor fellow engineers — balancing strong IC contributions with meaningful technical leadership beyond your own projects.
The ideal candidate brings technical leadership experience and expertise in modern Python-based backend technologies, applied through lean development principles: building with quality, eliminating waste, and delivering fast and often. A collaborative team player comfortable contributing across the full stack is a must.
What you’ll do
Work closely with product managers and engineers to build a market-leading product.
Build the technical foundation that enables our platform to scale as our customer base, product capabilities, integrations, and AI-powered features continue to grow.
Design and implement scalable APIs, services, and data models that power our customer-facing applications
Own the reliability, performance, and observability of backend systems in production
Design, build, and operate scalable backend services using Python, FastAPI, PostgreSQL, SQLAlchemy, Temporal workflows, Redis, AWS (RDS, S3, SQS, DynamoDB), and Terraform, with a strong focus on reliability, observability, and developer experience.
Build and maintain performant, accessible frontend applications using React and TypeScript, collaborating closely with product to deliver high-quality user experiences.
Leverage AI-native development practices to accelerate engineering velocity, including AI coding assistants (such as Claude Code), reusable Skills, autonomous agents, and workflow automation. You'll be expected to both use these tools effectively and help evolve how our engineering organization develops software with AI.
Integrate with third-party services and APIs to deliver comprehensive solutions
Champion developer experience by improving tooling, CI/CD, testing, local development workflows, and engineering processes that increase team productivity.
Participate in technical architecture discussions and help drive technical decisions within your team and across engineering
Mentor and pair with other developers to instill a growth mindset and raise the technical bar
Lead by example with a focus on craftsmanship, reliability, and quality
Who you are
BA/BS/BE degree in Computer Science/Engineering or comparable experience
8+ years of backend software development experience and the ability to learn quickly
Experience building products in a startup or other high-growth environment, or solving large-scale systems and performance challenges.
Proven experience as a technical leader — owning architecture decisions, leading design reviews, or acting as a go-to technical resource for a team.
Deep expertise in modern Python, including async/await, type-safe development, Pydantic, API design, testing, and building production-grade distributed systems.
Experience building scalable, maintainable frontend applications using React and Typescript
Expertise with PostgreSQL, SQLAlchemy (both sync and async), and Alembic migrations
Advanced knowledge of AWS services including RDS, S3, SQS, ECS, and IAM fundamentals
Experience with infrastructure as code using Terraform
Experience using AI-assisted development tools (such as Claude Code, coding agents, or similar) or enthusiasm for adopting AI-native engineering workflows to improve productivity and code quality.
Proficiency with observability and monitoring
A healthy balance of creativity and practicality, and a proven track record of timely delivery.
Nice to have
Experience building systems in business domains such as IT management, e-commerce, HCM, or B2B SaaS
Read about working at Electric here and meet our leadership team!
We offer a range of benefits that include:
Flexible and generous PTO
Mental Wellness Days
Volunteer Days
Medical, Vision, Dental, and Orthadontia Coverage
401k
ESOP (Employee Stock Option Program)
Kindbody Membership for Family Planning
Pre-taxed Commuter Benefits
Generous Parental Leave
Paid medical, family, and military leave
Short and Long Term Disability
Employee Assistance Programs
Life Insurance funded by Electric
Training and career growth
Awesome team building events!
Where?
We are headquartered in NYC, and have remote locations across 23 states. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ. With a widely distributed team, we are used to working remotely across different time zones.
See below to see if you are eligible to work within the 23 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Utah, and Wisconsin.
Standard Working Hours: 9:00AM -6:00PM (Your Local Timezone)
We are an equal opportunity employer.
We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users.
We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.
Accommodations
Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai.
RCM Expert
SuperDial is building AI-powered automation for healthcare revenue cycle teams. We’re looking for an RCM Solutions Lead to serve as our in-house revenue cycle expert, partnering closely with Product, Sales, and GTM to ensure our messaging, workflows, and customer conversations accurately reflect real-world RCM operations.
This role translates revenue cycle expertise into product insights, sales enablement, and customer-facing solutions.
About the Role
Revenue Cycle Expertise & Solutions Design
Act as SuperDial’s internal point of contact for revenue cycle workflows across front-end, mid-cycle, and back-end functions
Translate complex RCM processes into clear product positioning and solution narratives
Partner with Product and Product Ops to inform workflows, use cases, and roadmap inputs
Customer Success & Relationship Management
Serve as a strategic partner to customers throughout onboarding, adoption, and ongoing account growth
Build trusted relationships with revenue cycle leaders, operational stakeholders, and end users
Identify risks to customer adoption and proactively develop solutions to improve engagement and retention
Surface expansion opportunities by understanding customer goals, pain points, and evolving operational needs
Act as the voice of the customer internally, ensuring customer feedback influences product, implementation, and go-to-market decisions
Support executive business reviews and strategic customer meetings as the revenue cycle subject matter expert
Sales & GTM Support
Join sales calls as a subject matter expert to support discovery, solutioning, and buyer education
Help prospects understand how SuperDial fits into their existing revenue cycle operations
Support objection handling by grounding conversations in real-world RCM experience
Messaging & Script Development
Refine call scripts, talk tracks, and demo narratives to ensure accuracy and relevance for RCM buyers
Pressure-test sales messaging against operational realities
Contribute to enablement materials for Sales, CS, and Implementation teams
Cross-functional Collaboration
Partner closely with Product Operations to align customer needs, product capabilities, and GTM execution
Share structured insights from sales conversations to inform product and go-to-market decisions
Support internal teams with revenue cycle context as needed
About You:
Experience working in healthcare revenue cycle management or related healthcare operations
Exposure to workflow design, process improvement, or transformation initiatives
Strong understanding of end-to-end RCM workflows including eligibility, coding, billing, AR, denials, and collections
Ability to explain operational concepts clearly to both technical and non-technical audiences
Comfort participating in customer and prospect conversations
Collaborative, low-ego working style
Nice to have
Experience in healthcare SaaS, automation, or technology-enabled services
Experience supporting sales, product, or customer-facing teams
Compensation
This position is remote and has the option to work hybrid from our NY/SF offices. For candidates, the base salary range is $150,000 to $180,000, depending on experience and scope. This role is also eligible for equity and benefits as part of SuperDial’s overall compensation package.
What success looks like
Sales conversations are clearer and more grounded in real RCM workflows
Messaging and scripts accurately reflect buyer pain points and operational realities
Product and GTM teams benefit from consistent, practical revenue cycle insight
Prospects view SuperDial as credible and thoughtful in revenue cycle discussions
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