About Faro

Faro aims to improve lives by helping life sciences companies design optimal clinical trials. Our AI-powered software platform optimizes and orchestrates complex clinical development by providing powerful insights into trial design and outcomes. Faro empowers researchers to design more intelligent trials, reduce development costs, and accelerate milestones with better patient experiences.

Faro is a mission-driven company seeking world-class people who share our passion for improving drug availability and patient outcomes through better clinical trial design. We pride ourselves on a vibrant, inclusive, and growth mindset-oriented culture. Faro offers competitive compensation and benefits, generous vacation and parental leave, flexible working hours, and remote-friendly ways of working. Remote employees work from home and travel periodically for in-person collaboration and team events.

The Opportunity

Faro is looking for a Director, Implementation Services to lead the technical implementation of our platform across customer environments. This role sits at the intersection of customer delivery, infrastructure, data integration, and AI configuration, and is responsible for ensuring each customer can securely connect, configure, and operationalize Faro within its existing technology ecosystem.

The role has three core areas of technical ownership: (1) customer infrastructure setup, including SSO, identity provider configuration, service accounts, and API integrations; (2) mapping customer and third-party data fields to Faro’s structured data model using JSON-based configurations; and (3) developing and refining custom AI prompts that support document ingestion and protocol authoring workflows.

This is a hands-on leadership role for someone who is equally comfortable working with customer IT teams, troubleshooting technical implementation issues, translating data requirements into configuration, and building repeatable delivery approaches. You will partner closely with Faro DevOps, Product, and Engineering while owning the customer-side implementation from technical discovery through go-live.

What You’ll Do

• Lead end-to-end technical implementation of Faro across customer environments, translating requirements into secure, scalable configurations, integrations, and workflows.
• Own infrastructure setup with customer IT and Faro DevOps, including environments, SSO/SAML and identity provider configuration, user access, service accounts, APIs, and other technical prerequisites for go-live.
• Scope, coordinate, and troubleshoot API integrations and system connections, working across customer IT, DevOps, Product, and Engineering to resolve issues and keep implementations moving.
• Define, configure, validate, and troubleshoot JSON-based field mappings that connect customer and third-party data to Faro’s structured data model and downstream systems.
• Develop, test, and refine custom AI prompts that support customer-specific data ingestion and protocol authoring workflows, including extracting, classifying, transforming, and structuring clinical content.
• Translate customer requirements into practical technical solutions, including configuration changes, scripts, workflow adaptations, data transformations, and third-party connections.
• Build repeatable implementation playbooks, standards, and processes that improve consistency and time-to-value as Faro scales.
• Manage a Project Manager responsible for implementation timelines and deliverables, and partner closely with Customer Strategy, Solutions Onboarding, Product Experience, Product, DevOps, and Engineering.

About You

• 8+ years in Professional Services, Solutions Architecture, Technical Implementation, Integration Services, or a similar customer-facing technical SaaS role.
• Strong hands-on experience with enterprise SaaS infrastructure, including SSO/SAML, identity providers, APIs, authentication, service accounts, and customer system integrations.
• Experience configuring and troubleshooting structured data mappings using JSON or similar formats, with a strong understanding of how data moves between systems.
• Experience developing or iterating AI prompts or rules-based logic for data ingestion, content transformation, or workflow automation.
• Able to work directly with customer IT and technical teams while translating technical concepts for non-technical stakeholders.
• Strong problem solver who can troubleshoot across infrastructure, integrations, data, and application configuration while also building scalable processes.
• Based on the U.S. East Coast, with preference for candidates in Massachusetts, Connecticut, New York, Pennsylvania, or North Carolina; able to travel up to 30%

Nice to Have

• Experience in life sciences, clinical development, or another regulated enterprise software environment.
• Familiarity with clinical data, structured data standards, or protocol design workflows.
• Experience building or scaling an Implementation, Professional Services, or Technical Services function and/or deeper experience with generative AI workflows.

Salary

• Salary range for this position is $200,000 to $225,000
• Salary listed reflects the base salary only and does not include other elements of total compensation
• Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training
• In addition to the position’s salary, equity will be a major component of the total compensation for this position.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic)
• Short Term and Long Term Disability
• Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed)
• Training & Development Reimbursement
• Hybrid Work Environment
• Peer-to-peer bonus program
• Company/department outings and events
• Stock Option Plan
• Office On-Premises Amenities; gym, restaurant tenant discount, Padel Nine

Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.

Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.

Forward is looking for a Customer Success Engineer

• Do want to create a category and help build a special company?
• Join a company that has been in market 5+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it.

What you’ll do:

As a Customer Success Engineer for our Enterprise team, you will be responsible for providing world class post-sales technical leadership to our client base and will be onsite at our customer in NY.

Responsibilities:

• Providing advice and guidance as the Forwards subject matter expert to ensure successful ongoing usage and adoption of our technologies
• Taking ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
• Walking customers through the various stages of adoption with Forwards Platform
• Working directly with our internal Product Management, Engineering, Sales and Marketing teams.
• Some travel (10%)

Requirements:

• B.S. Computer Science or equivalent educational experience
• 5+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider or Governmental agencies
• Must be willing to be onsite at customer location in either Charlotte, NC (hybrid)/ Jersey City, NJ/ NYC.

Experience:

• Strong understanding of Networking and Security fundamentals
• Experience in working with multiple Network vendors (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks etc.)
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques; Superior presentation skills
• Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems
• Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment

Highly Desired:

• One or more of the following certificates: CCIE, JNCIE or VCDX
• Experience in working for a startup company
• Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc)
• Ideal candidate will be onsite at customer location in NY

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $165,000/yr to $190,000/yr. The offered compensation may also include stock.

Who we are

Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.

Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures.

Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation!

How You’ll Make an Impact

As a Technical Success Engineer at Endor Labs, you are not only the technical champion for our customers but also a seasoned software engineer adept at navigating the complexities of programming ecosystems and DevOps.

• Innovate and Implement: Design and roll out cutting-edge code and dependency scanning mechanisms using Maven and Gradle. Turn complex challenges into sleek, efficient solutions that set new industry standards.
• Be the Technical Maestro: Become the primary technical contact for our customers, guiding them with a blend of deep technical know-how and genuine empathy. Navigate through pre-sales and post-sales stages, addressing and solving intricate technical puzzles.
• Customize and Create: Tailor our top-tier security solutions to fit into the most sophisticated customer environments. When needed, craft bespoke solutions that push the boundaries of innovation, drawing on your robust software engineering skills.
• Solve with Speed: Leap into action when technical issues arise. Use your advanced troubleshooting expertise and comprehensive understanding of programming and DevOps to keep our customers on the path to success.
• Build Strong Bonds: Forge lasting relationships with a diverse range of clients—from agile startups to global enterprises—becoming their trusted advisor and tech advocate.
• Collaborate and Innovate: Work hand-in-hand with our engineering teams, turning customer feedback and troubleshooting insights into groundbreaking product improvements.
• Champion Security: Lead the charge in promoting robust security practices, helping developers write secure code with ease through your expert support and guidance.
• Lead and Strategize: Manage high-impact technical integration projects with strategic finesse, offering top-tier guidance both internally and externally. Your strategic decisions will help drive our solutions forward and ensure client success.
• Strong English language skills are needed.

• Technical Expertise: Bring 6+ years of in-depth experience in one or more of the following domains: software engineering, application security, and/or DevOps. You’re a coding aficionado who’s navigated the complexities of modern tech stacks with finesse.
• Custom Solutions Pro: Showcase your proven track record in crafting custom technical solutions and thriving in customer-facing roles. You excel at managing project-based work and turning unique challenges into streamlined, effective outcomes.
• Customer Success Champion: Be a passionate advocate for customer success, with a knack for building secure and scalable solutions from scratch. Your dedication to creating impactful, reliable solutions drives our customers’ success.
• Exceptional Communicator: Possess stellar communication skills that enable you to demystify complex technical concepts. You have a talent for translating intricate details into clear, accessible language for diverse audiences.
• Strategic Problem-Solver: Adopt a proactive, anticipatory approach to problem-solving. You’re adept at predicting customer needs and crafting strategic, innovative solutions that align with their long-term goals.

Why Endor Labs

We’re building at the intersection of developer productivity and security — one of the fastest-growing spaces in software. Our dev-loved platform has real ROI, strong momentum, and customers who care about doing things right.

At Endor Labs, we think big, start small, and learn fast. We take ownership, move with purpose, and always start with the customer’s success. We debate with data, make the complex simple, and challenge each other with kindness and candor. We celebrate wins, learn from misses, and have fun along the way — because when our customers win, we all win.

Endor Labs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don't fit every requirement above, we believe in the power of diverse perspectives and experiences, so we encourage all talented individuals to apply—there's no one-size-fits-all here.

Physical Intelligence is bringing general-purpose AI into the physical world. We are a group of engineers, scientists, roboticists, and company builders developing learning algorithms to create a model that will control any robot to do any task.

The Team

Training robot foundation models takes enormous amounts of multimodal data, much of it collected by third-party vendors and partners around the world. The Data Operations team makes sure that data is high quality, well understood, and safe to train on. This role owns quality assurance and audit for externally sourced data, working closely with the researchers who consume it and the teams who create it.

In This Role You Will

• Own external data QA & audit: Build and run the end-to-end QA process for multimodal data ingested from third-party vendors and partners — sampling strategy, review workflows, pass/fail decisions, and audit trails — so data is verified before it reaches training.

• Define quality standards: Partner with researchers to translate what "good data" means into concrete, measurable rubrics and acceptance criteria; keep them versioned and current as research needs evolve.

• Build the system: Build the software interfaces, tooling, and infrastructure scale the system in an automated way - correctly sampling the right data for QA, internal QA checks, tracking dips in data quality from vendors and exposing those insights back to the vendors.

• Manage vendor quality loops: Deliver structured, actionable feedback to vendors; coach them on standing up QA checks on their own side; iterate until vendor-side and internal QA agree; enforce standards through review and acceptance processes.

What you'll bring

• ~5 years of experience across building customer facing software.

• Vendor management experience: working directly with third-party data providers, delivering actionable feedback, and measurably improving the quality of their output.

• Strong ops acumen and drive — a bias to instrument, measure, and iterate quickly rather than crank hours at a broken process.

• Comfort being hands-on in the data: reviewing samples yourself, writing and refining rubrics, and spot-checking your own program's output.

• Clear written and verbal communication across researchers, operations teams, and external partners.

Nice to have

• Experience with robotics, egocentric video, or other multimodal sensor data.

• Experience defining requirements for QA/validation tooling or working with engineers on automated data quality checks.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Title of Position (US)

About Us

Endor Labs is building the premium Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.

Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures.

Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation!

How You’ll Make an Impact

• Lead integrated campaign strategy: Define target personas, ICPs, messaging, and channel mix for strategic GTM initiatives, including product launches, ABM, vertical, and partner campaigns.
• Execute multi-channel programs: Deliver integrated campaigns across email, digital, webinars, lead generation, partner marketing, and co-marketing.
• Personalize buyer journeys: Develop persona- and use case-specific messaging and campaign flows to accelerate pipeline.
• Drive campaign content: Partner with Product Marketing, Creative, and agencies to develop high-impact campaign assets, playbooks, and offers.
• Leverage data and intent: Use intent signals and engagement data to optimize targeting, messaging, and campaign performance.
• Collaborate cross-functionally: Partner with Sales, Product Marketing, Field and Channel Marketing, Analytics, and external agencies to ensure seamless execution and business impact.

What You Bring to the Table

• 6–10+ years of B2B campaign management experience in cybersecurity, AI, or cloud, leading full-funnel integrated campaigns.
• Proven success designing and executing multi-channel campaigns (email, digital, webinars, partner/co-marketing, lead generation) that drive qualified pipeline.
• Hands-on experience with Hubspot (or similar marketing automation platform) and Salesforce (SFDC) for campaign execution, attribution, and reporting.
• Experience building and scaling ABM programs in partnership with Sales, including target account strategy, personalized engagement, and performance measurement.
• Strong expertise in segmentation and leveraging intent and behavioral data.
• Excellent cross-functional collaboration and communication skills, with the ability to translate technical concepts into compelling, persona-based messaging.
• Experience developing persona and use case driven campaigns that address customer pain points and competitive differentiation.

What Makes Us... Us

• Go to extraordinary lengths to distinguish ourselves through world-class work.
• Prioritize quality over speed, and speed over scope.
• Desire to work with deeply kind, mission-driven people.
• Strive to make the complex simple.
• Use first principles to debate ideas, test assumptions, and make decisions.
• Seek the truth by putting data above opinions.
• Assume good intent and give tactical feedback to help each other get better.
• Hold no ego—when our customers win, we all win.

What We Offer You

• Competitive salary and comprehensive benefits package including Health, Dental, Vision and Mental Health plans.
• 401(k) plan to support your long-term financial goals.
• Flexible PTO to maintain a healthy work-life balance (we want you here for the long-haul!)
• Opportunities for co-working and team meetups to foster collaboration.
• A dog-friendly office environment for those who love to bring their fur babies along.

Endor Labs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don't fit every requirement above, we believe in the power of diverse perspectives and experiences, so we encourage all talented individuals to apply—there's no one-size-fits-all here.

Compensation: For candidates who receive an offer for this position, the compensation range is expected to be between $170,000 - $220,000. This may include additional incentives such as commission targets, restricted stock units, and/or bonuses, depending on the role.

Who You Are

As an AI Controls Solutions Engineer, you'll play a critical role in operationalizing and scaling Phaidra's solutions for enterprise data center customers.

We are seeking a team member located in the following area: USA or Canada.

Responsibilities

You will work closely with the Technical Program Managers (TPMs) and Data Scientists (DSs), as the technical experts for Phaidra's customers. Your role is to use Phaidra's platform and tools to put AI into production.

This role can be broken down into four concrete areas of responsibility:

• You will use Phaidra’s products and your knowledge of the customers' needs to create a model of the facility for ingestion by our product lineup. This will require working closely with our Data Science team. You’ll understand the facility and configure our products according the facility and customer requirements. Then, you will commission and tune our products and assist in analyzing and triaging these systems in the support phase.
• You will work with the product team to identify and define product requirements based upon each customer’s specification and needs. You will work closely with other AI Controls Solutions Engineers and the Product team to ensure our automated tools enable Phaidra to scale across thousands of customers. You will translate a combination of customer-stated and customer-implied needs into coherent needs documentation for use by the software development team.
• You will provide ongoing support of deployed products, including support issue resolution and monitoring of performance. ****You will lead the deployment and support of multiple Solutions, perhaps in parallel. This includes resolving onboarding or support tickets by coordinating with the appropriate stakeholders or providing direct solutions. You will analyze the performance and viability of your engineered solutions, as well as troubleshoot, triage, and analyze issues with control systems and equipment. You will possess deep knowledge of Phaidra’s pipelines to effectively identify and address issues and actively manage risk.
• You will act as an internal and customer-facing SME on a range of initiatives, including the delivery of platinum support to customers, providing technical advice to research projects, and supporting sales and marketing efforts.

*This role can include 25% travel

Key Qualifications

• 5-10 years of work experience as a controls engineer, programmer, or equivalent.
• Possesses expertise in HVAC and Data Center cooling control methodologies and strategies and displays knowledge of chiller plant fundamentals, configurations, and sequence of operations
• Understanding of applied thermodynamics for cooling systems, refrigeration systems, and hydronics.
• Experience in controls design engineering, or strong working knowledge of industrial and commercial control systems and protocols such as BACnet and Modbus.
• Understanding the applications and control strategies of air side chilled water and direct expansion cooling systems.
• Strong proficiency in working with data center operations teams and contributing to solving field operations related problems and challenges.
• Experience programming control systems with PLC, ladder logic, text, or block programming languages.
• Passion for problem solving and using scalable solutions to solve repeat problems.
• Good educational background in one or more related disciplines pertinent to your area of expertise. Example disciplines include Mechanical Engineering, Computer Science, Software Engineering, Control Theory, Applied Mathematics and other various engineering and applied science fields.
• Ability to read and write Python scripts (in collaboration with the software engineering team) to implement Phaidra's AI development tool for customer use cases.
• Exhibits excellent communication skills and has the ability to explain complex domain specific concepts to non-domain experts and also explain complex AI and ML specific concepts to non-AI/ML specific customers.
• Ability to own and manage large sections of documentation, fostering a culture of high standards in documentation and communication.
• Ability to understand customers well and drive a culture of pragmatic urgency and customer satisfaction.
• Supports peers and helps them to improve their work and does pairing sessions.
• Independently uses AI tools to improve workflows, automate repetitive tasks, and support onboarding and troubleshooting.
• Alignment with Phaidra's values: Agency, Velocity, Craft, & Truth.

Preferred Skills & Experience

• Experience with rapidly prototyping new technologies and converting into commercially viable products.
• Experience building, owning, and operating your own codebases/services.
• Experience architecting services within cloud platforms.
• Experience applying AI and ML in controls applications.
• Experience with statistics, analytics, etc.
• Experience with domain relevant optimization problems and solutions.
• Familiarity with markup languages like Xml, Json, or Yaml.

Onboarding

In your first 30 days...

• You will have a solid understanding of what Phaidra does and how we do it.
• You will have met with team members across Phaidra and started building relationships that will help you be successful at your job.
• You will have become proficient at navigating the Solution team’s processes and software tools.

By your first 60 days...

• You will introduce yourself to our customers
• You will understand our customer onboarding process
• You will dig into Mort, our project workflow tool
• You will build a toy system from scratch

By your first 90 days...

• You will participate in troubleshooting issues
• You will participate in customer onboarding and new system creation
• You will contribute to code repository
• You will create and refine business processes
• You will attend site visits

General Interview Process

All of our interviews are held via Google Meet, and an active camera connection is required.

1. Meeting with People Operations team member (30 minutes)
2. Meeting with Hiring Manager (60 minutes)
3. Meeting with Data Science team member (30 minutes)
4. Meeting with Technical Program Manager (30 minutes)
5. Culture fit interview with one of Phaidra’s co-founders (30 minutes)

Base Salary

US Residents:

• Tier 1 (Largest highest-cost metros): $95,725 - $143,587
• Tier 2 (Other major metros): $90,939 - $136,408
• Tier 3 (Mid-sized metro areas): $86,152 - $129,228
• Tier 4 (All other locations): $81,366 - $122,049

Canada Residents:

• Tier 1 (Vancouver): 99,793 CAD - 149,690 CAD
• Tier 2 (Toronto): 93,140 CAD - 139,710 CAD
• Tier 3 (Montreal): 86,487 CAD - 129,731 CAD
• Tier 4 (Smaller cities / rural areas): 79,834 CAD - 119,752 CAD

In addition to base salary, this position is eligible for equity. Final salary will be determined based on several factors, including a candidate’s qualifications, skills, competencies, experience, expertise, education and location. In some cases, final compensation may fall outside the posted range. Salary ranges are regularly reviewed and may be adjusted in response to market trends.

Physical Intelligence is bringing general-purpose AI into the physical world. We are a group of engineers, scientists, roboticists, and company builders developing foundation models and learning algorithms to power the robots of today and the physically-actuated devices of the future.

The Team

You will sit within the People team, reporting to the HRBP and working closely with recruitment, the Head of People, and our Business Operations lead. The People team is small and high-ownership: we build the systems and programs that support PI's workforce as the company scales from startup to industry leader. Your operational precision will directly enable the team to move faster and stay compliant.

In This Role You Will

• Onboarding: Design and create workflows that make for simple, and accurate onboarding that support the new hire experience, customized to their role and journey. Ensure training materials are automated and accurate by population.

• Payroll Administration: Own the end-to-end payroll process for hourly and exempt employees in Rippling, including timesheet audits, time off, premium pay calculations (shift differentials, OT, double time), off-cycle corrections, and final pay compliance. Own structure around approval paths and processes, and identify/act on concerning trends or outliers.

• Benefits Administration: Manage open enrollment, qualifying life event processing, carrier data audits, EOI notices, and employee-facing benefits communications. Serve as the primary point of contact for employee benefits questions and escalations.

• HRIS and Data Integrity: Maintain Rippling as the system of record: employee records, job and compensation changes, onboarding/offboarding workflows, and reporting. Audit data regularly and resolve discrepancies with payroll and finance.

• Compliance: Monitor and execute on Federal, California, and San Francisco compliance obligations including things like new hire documents, I-9s, leave administration, fair chance notices and other reporting requirements like EEOC or California Pay Data Reporting.

• HR Operations Support: Partner with the HRBP on operational components of employee relations, leaves, accommodations, and separation workflows. Draft and maintain standard HR documents including offer letters, notices, and policy acknowledgments. Build, or re-build current processes to increase efficiency or support for employees.

What We Hope You'll Bring

• 3-5 years of HR operations experience: in California, with exposure to both high volume hourly and exempt populations, throughout their employment experience.

• Fluency in Rippling: ability to architect and troubleshoot as needed, avoiding unexpected results

• Strong working knowledge of California wage and hour law: including overtime, meal and rest break rules, final pay requirements, and regular rate of pay calculations.

• Experience administering group health benefits: including carrier relationships, open enrollment, and QLE processing.

• Exceptional attention to detail and process ownership: you catch errors before they become problems and document your work clearly. Own the process, and rebuild it if suboptimal.

• Excited to create and refine processes to support in a high growth environment: Able to build process as we scale from 300 to 500+ employees

Bonus Points

• Familiarity with San Francisco-specific compliance requirements: including HCSO, SF PPLO, and the SF Fair Chance Ordinance.

• Prior experience at a startup or high-growth company: where you have had to build processes from scratch, or rebuilt the existing.

• Experience as an HR generalist: ability to understand how HR OPs fits into the bigger picture, and build strong, workflows.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.