About Dexterity

At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.

We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?

Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!

About the Role

As a Mech Specialist, you will be the primary engineer to operate our product at the customer site, and be the first point of contact for troubleshooting issues, and providing communication to our development team.  This role bridges hardware, systems integration, and field operations with ownership of diagnostics, repairs, retrofits, and lifecycle service actions.

You’ll lead on-site investigations, coordinate fixes, and interface tightly with our Development team. Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders.

***Expense paid training will be onsite in Redwood City, CA prior to working at client site***

• Location: Customer Facility at Tracy.  If the candidate is located in Redwood City, they can travel on a weekly basis to each remote location.
• This position requires extended deployment to customer locations, with up to 80% of time spent stationed on-site.
• On-site assignments will involve warehouse conditions (temperature variations, industrial noise) and prolonged standing or walks.
• Assignments may span several weeks or months and are intended to minimize frequent travel by establishing a consistent presence at the customer site.

• New Product Introduction: Ensure successful field deployment of new products by driving pilot execution, resolving early issues, and meeting customer KPIs.
• Reliable Operations: Maintain high Mech system uptime by diagnosing root causes and executing rapid, durable fixes in the field.
• Lifecycle Stewardship: Own warranty actions, spare part tracking, retrofit execution, and RMA processing for your assigned sites.
• Customer Confidence: Act as the face of Dexterity Engineering in the field—resolving chronic issues and maintaining long-term system health.
• Operational Excellence: Reduce repeat incidents by authoring runbooks, knowledge base articles, and automated diagnostics.

• Run day-to-day operations of the Mech system at customer sites during pilots
• Act as super-user, first line of support, and liaison between DGS and Dexterity
• System Operation: Safely operate Mech and materials handling systems. Manage daily workflow, including package exception handling.
• Issue Management: Identify and report issues; perform initial T0 troubleshooting. Validate fixes in the field and close out issues with Echo/Delta teams. Track issue lifecycle on site until closure
• Reporting: Provide daily internal updates and KPI reports. Deliver daily customer-facing reports on operations status.
• Customer Interface: Align pilot schedules with local operations team. Support customer training sessions and act as a trainer for new users.
• Feature Deployment: Execute SW upgrades/downgrades and RFT (Request for Test) activities for software and hardware. Manage test packages and coordinate new feature validation.
• Maintenance & Logistics: Manage spares, tools, and maintenance cage. Support preventive maintenance activities as directed by Echo/Delta.
• Continuous Learning: Build knowledge base of operations, troubleshooting, and reporting.

• Strong troubleshooting skills across electromechanical systems, pneumatics, drives, sensors, and industrial robotics
• Comfort with Linux command line, log analysis, and basic application debugging (Python/SQL)
• Familiarity with tools like Jira, Zendesk, and knowledge base platforms
• Experience managing spares, executing RMAs, and coordinating with supply chain or service teams
• Ability to read schematics, wiring diagrams, and mechanical drawings
• Self-starter mindset, with ability to lead service actions under ambiguous field conditions
• Strong communication skills to clearly explain findings and collaborate across functions
• Familiarity with support tools and observability platforms (e.g., Grafana, Kibana, Foxglove, ArgoCD).
• Self-starter mindset with a willingness to take ownership in ambiguous environmentsBias for Action — sense of urgency in production environments; willingness to “own the ticket” until closure

• Experience supporting warehouse robotics or industrial automation systems
• Familiarity with EtherCAT, Beckhoff, or Elmo servo drive systems
• Prior field service engineering or hardware NPI commissioning experience
• Experience developing or maintaining diagnostic tooling
• Knowledge of application-layer debugging, especially for real-time systems
• Understanding of reliability modeling, FMEA, or service metrics (e.g., MTTR, MTBF)

• Bachelor’s degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering or related field
• 3+ years in field service, product support, or hardware debugging roles in robotics, automation, or complex electromechanical systems
• Physical ability to perform service tasks in warehouse environments, including equipment access, lifting, and calibration
• Comfortable working extended hours or on-call rotations for high-severity incidents.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Dexterity

At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.

We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses worldwide. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked 100+ million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?

Dexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!

About the Role

We’re looking for an Senior/Staff AI Algorithms Engineer with deep foundations in machine learning, reinforcement learning, and optimization—and a strong drive to apply those skills to novel, high-impact problems in robotics. You will leverage techniques from machine learning, reinforcement learning, search, and optimization to solve hard sequential decision problems that require reasoning about the physical world and its dynamics. You will also stay abreast of the latest progress in reinforcement learning, task and motion planning, and other related fields in order to further enhance Dexterity’s technology foundations in Physical AI

You’ll be part of a team working across simulation, real robots, and multimodal sensor streams, applying first-principles thinking to unlock product capabilities where off-the-shelf ML solutions fall short. If you have strong research instincts but are excited to build things that are used in the real world, this role offers the chance to turn deep technical ideas into systems deployed at scale.

• Design and prototype novel algorithms at the intersection of learning, prediction, and planning, with a focus on solving real product challenges
• Apply reinforcement learning, geometric reasoning, or optimization-based methods to tackle long-horizon manipulation, sensor fusion, or decision-making under uncertainty
• Translate open-ended problems into clear technical approaches, balancing modeling intuition with real-world constraints like latency, reliability, and partial observability
• Build and test your algorithms across simulation and real-robot environmentsCollaborate closely with product leads, software engineers, and roboticist to bring ideas into fruition
• Contribute to internal knowledge, tooling, and experimentation pipelines that level up the entire team

• PhD or equivalent experience in machine learning, robotics, optimization, applied math, or a related field
• Strong mathematical foundation in areas such as probability, statistics, optimization, reinforcement learning, imitation learning, and foundation models
• Ability to turn theoretical insights into practical, testable code using Python and PyTorch (or similar frameworks)
• Curiosity, initiative, and a bias toward building and debugging in real systems
• Clear communication skills and an ability to collaborate across engineering and research boundaries

• Experience with physics simulators, control stacks, or physical sensing modalities (RGBD, force-torque, etc.)
• Prior work on real-world ML deployments (e.g., autonomous vehicles, logistics, hardware-integrated ML)
• Contributions to open-source ML, RL, or robotics libraries
• Previous startup experience

• You’ll work on hard, novel problems that demand first-principles thinking—not just tuning models
• Your work will run on physical systems with real constraints, feedback, and real world impact
• You’ll be expected to and supported in owning high-impact projects from early on
• You’ll have a chance to help shape how learning, prediction, and planning come together in next-generation robotics

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Dexterity:

We believe robots can positively transform the world.  Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.

We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world.   Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities.  Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production.  And did we mention we’re customer-obsessed?  Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?

Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures.  We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.  Come join Dexterity and help make intelligent robots a reality!

About the Role:

As a Technical Program Manager at Dexterity in the Architectural Elements Group (AE Group), you will be working as a Program Manager with a strong emphasis on Engineering. The AE Group is responsible for new hardware discovery, sourcing, spec-ing, and design across a wide breadth of robotics technologies including manipulators, mobility, perception, compute, electro-mechanical, and electronics.  In this role, you will be required to create, improve, and implement the processes that organize and propel the group’s delivery of new HW devices and systems used in Dexterity products, and make daily engineering decisions to keep the HW design pipeline flowing smoothly.

• Establish, improve, and execute program management methodologies and processes to improve development speed, design quality, and project tracking.
• Hold teams accountable to ensure deadlines and deliverables are known, followed, and completed on schedule.
• Regular project updates and ongoing communications with the external vendors of AE Group projects.
• Coordination and ongoing communications about AE Group projects across Dexterity’s supply chain group and Dexterity’s product organizations to whom the AE Group is delivering.
• Facilitate engineering updates within Dexterity and with external vendors, ensuring alignment and understanding across all stakeholders.

• Technical knowledge or similar skills in 1 or more of the following:  Mechanical/Electrical design, Industrial perception/compute hardware, AGV/AMR, CAD (Solidworks & NX preferred)
• Experience in managing implementation/deployment of complex software/hardware solutions on time and within budget
• Experience building and managing geo-distributed project teams and 3rd parties (contractors, CMs, vendors)
• Knowledge of existing and emerging technologies, practices, and processes in automation, material handling, logistics and distribution
• Experience working in and intimate familiarity with the HW design lifecycle and engineering principles, such as reliability engineering, test cycle from EVT, DVT, PVT, supply chain quality, BOM management, etc.
• Working knowledge of project management tools, processes and procedures
• Program management, team leadership, technical training and communication, working with different audiences
• Strong technical understanding spanning both hardware and software design, development, and integration. 

• Proven ability to work in a high-paced startup environment
• Curiosity, tenacity, and perseverance to ensure on-time and high-quality deliverables, with a willingness to challenge the status quo and drive improvements. 
• Attention to detail in the context of general engineering, testing, and debugging
• Ability to communicate to all levels of the organization across all mediums (written, verbal, presentation, etc.)
• Proficiency in Mandarin and/or Japanese preferred but not required

• Ability to work in varying environments based on customer needs. Environments can include office, warehouse, distribution center, loading dock, etc
• Travel up to 10%

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

In this role at Dexterity, you will be working on writing Computer Vision code and building Machine Learning models for computer vision. The role will involve understanding our current systems and their limitations and bringing your expertise in Computer Vision and developing ML models. Additionally, you will be responsible for updating and scaling our current ML pipelines to cover more scenarios and improve accuracy.

You will leverage your expertise around the subfields of semantic segmentation and instance segmentation, keep up to date with the latest developments in these areas and implement them using platforms like Pytorch, Tensorflow etc... Experience with RGBD datasets and point clouds is very important to the type of problems you will encounter in this role and experience in the areas of ML and CV for autonomous vehicles or robotics is very useful. In addition, a solid grounding in writing optimized code in C++ and Python. Additionally, familiarity with cloud infrastructure to build training and serving pipelines is also a key aspect to this role. 

At Dexterity, our use cases require low latency inference that approaches real time and therefore you must be able to build highly performant models and serving architectures. While an understanding of open source solutions is a useful prerequisite, we also require that the candidate has experience building their own models and setting up training pipelines. The end to end process of gathering, augmenting, labeling data and curating datasets, studying performance and optimizing quality of the model, as well as training, deploying and troubleshooting models on the field will be under your purview.

About Dexterity

At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. 

We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world.   Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities.  Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production.  And did we mention we’re customer-obsessed?  Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible? 

Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures.  We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.  Come join Dexterity and help make intelligent robots a reality!

• BS/MS in Computer Science, Machine Learning or a related discipline, or equivalent experience
• 5 or more years of related work experience
• Experience with OpenCV and Open3D
• Prior experience building, training and deploying production ML models from scratch using PyTorch and Tensorflow
• Strong knowledge of Modern C++ and Python
• Experience using profilers and debuggers to optimize code
• Experience building and maintaining production code
• Experience with serving architectures like NVIDIA Triton, TorchServe and Tensorflow Serving, Flask and others
• Strong academic background and knowledge of ML and academic papers
• Experience with cloud infrastructure such as AWS, GCP, Azure etc. and experience using this infrastructure to create training and serving pipelines
• Ability to trace and solve problems across interconnected systems, pipelines and applications
• Experience with Git and modern CI pipelines

• Experience with Docker and Kubernetes
• Previous startup experience

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.