At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
WHO WE ARE
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
The Robotics Field Development Test Associate supports the testing, deployment, and operation of Serve's autonomous delivery robots in real-world environments. This role executes field testing, commercial deliveries, and operational activities that help validate robot performance, identify product improvements, and ensure safe, reliable operation across development and production fleets.
The Robotics Field Development Test Associate partners with Engineering, Product, and Operations teams by collecting test data, documenting issues, executing field procedures, and providing feedback that improves product quality and operational readiness.
Key Responsibilities
- Execute field testing activities for autonomous delivery robots by following established test plans, procedures, and operational guidelines.
- Deploy, monitor, recover, and operate robots in real-world environments while ensuring safe and reliable operation.
- Perform commercial deliveries and represent Serve professionally when interacting with merchants, customers, and members of the public.
- Identify, document, and reproduce software, hardware, and operational issues, providing clear information to support engineering investigations.
- Collect test data, observations, and operational feedback to support product development and continuous improvement efforts.
- Troubleshoot basic software and hardware issues in the field and escalate complex problems to engineering teams as appropriate.
- Prepare robots for testing and deployment by performing routine inspections, charging, cleaning, and basic maintenance activities.
- Follow established safety procedures, operational protocols, and testing standards during all field activities.
- Maintain accurate testing records, issue documentation, and operational logs.
- Collaborate with Engineering, Product, and Operations teams to support testing, deployments, demonstrations, and pilot programs.
Qualifications
- High school diploma or equivalent required; Associate's or Bachelor's degree in Engineering, Robotics, Computer Science, or a related technical field preferred.
- Interest in robotics, autonomous systems, field operations, logistics, quality assurance, or related technical disciplines.
- Strong attention to detail and ability to accurately follow test procedures and document results.
- Strong analytical and problem-solving skills.
- Ability to work independently while following established processes and safety procedures.
- Comfortable working outdoors and walking or biking several miles during a shift.
- Ability to lift and move equipment consistent with the physical demands of the role.
- Valid U.S. driver's license with a satisfactory driving record.
- Strong verbal and written communication skills.
What Makes You Stand Out
- Experience supporting field testing, robotics, autonomous vehicles, logistics, or technical operations.
- Familiarity with issue tracking tools such as Jira.
- Basic experience with scripting or programming languages such as Python or C++.
- Experience using data visualization or monitoring tools such as Grafana or Looker.
- Experience troubleshooting software or hardware systems.
- Passion for robotics, automation, and emerging technologies.
Additional Information
- This is a full-time, onsite position based in West Hollywood, California. The role requires regular work outdoors in varying weather conditions and involves standing, walking, biking, bending, and lifting throughout the workday. Occasional evening, weekend, or holiday work may be required to support testing, deployments, or operational needs.
Listed by Serve Robotics for a position based in the United States. Employers on this board attest they are hiring domestically.
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Field Service Technician
Chicago, IL
Apply
What we're doing isn't easy. But nothing worth doing ever is.
We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm.
As a Field Services Technician, you will be playing a critical role on the Field Services Team. Your work will directly impact clinical operations, ensuring the robotic fleet is well maintained and functional. You will work alongside onsite and engineering staff to execute preventative maintenance and incident triage. You will be the expert technician who is able to handle critical issues that few others can. This position requires a technician who is not afraid to roll up their sleeves and do what is necessary to keep our fleet operating at its maximum potential.
Job Responsibilities:
Be willing and able to travel <80% of the time in order to support Robot service needs.
Conduct routine and incident maintenance for our Robot Fleet.
Provide support of Root Cause Analysis for major incidents in the Field.
Provide timely repairs and decrease the time our Robots are out of production.
Report on critical team metrics such as mean time to repair and first contact resolution rate.
Required Experience and Qualifications:
Local to Chicago, IL and able to travel within designated region (all expenses paid).
<80% travel for site inspections and repairs escalated to engineering. Short-notice travel is required for this role.
Read and understand manufacturing work instructions, mechanical assembly drawings and electrical schematics.
Work with electrical and mechanical tools (digital multimeter, wire and pcb soldering, electrical terminal crimping tools, hand tools, etc.).
Comfortable with basic command line tools.
Ability to become vendor credentialed with partner hospitals.
3+ years of work experience with commercially available products.
Technical experience necessary to troubleshoot complex robotic systems.
Ability to execute high quality work without supervision in the field.
Strong work ethic, organizational and communication skills.
Must be a US citizen or permanent resident with work authorization.
Benefits:
Experience working with some of the leading experts in robotics
Potential to radically change the future of healthcare
Insurance including medical, dental, and vision
401K
Paid Time Off
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Listed by Diligent Robotics for a position based in the United States. Employers on this board attest they are hiring domestically.
Mach9 is pioneering the next era of the surveying and geospatial industry. Our AI-driven platform opens up a world of possibilities for the millions of surveyors and civil engineers responsible for supporting the $3 trillion infrastructure industry. With our market-defining technology, engineers can leverage geospatial data to complete projects faster than ever before.
Our first , Mach9 Digital Surveyor is transforming highly-manual surveying workflows by automatically extracting features (such as signs, curbs, and utility poles, etc.) from large-scale imagery and 3D datasets—delivering results up to 96 times faster than today’s labor-intensive process. By dramatically scaling what surveyors can achieve, Mach9 empowers the industry to accelerate infrastructure development, improve decision-making, and fundamentally reshape the way we build and maintain our world.
Mach9 Quiet Capital, Y Combinator, Overmatch Ventures, Kyle Vogt (founder of Cruise), Amar Hanspal (former CEO of Autodesk), Scott Belsky (CPO of Adobe), Gokul Rajaram (former executive at DoorDash), and more.
Position Overview
We're looking for our first Revenue Operations hire to build the systems and processes that power Mach9's commercial engine. You'll own the infrastructure behind how we manage customer data, contracts, billing, commissions, and GTM workflows. This is a cross-functional role for someone who enjoys building from scratch, thrives in ambiguity, and wants to help scale a high-growth, usage-based AI company.
Responsibilities
Commercial Operations: build and own the commercial processes that support pricing, contracts, deal approvals, renewals, and customer account management.
Billing Operations: own the company's billing operations, ensuring customers are billed accurately and on time in accordance with their contracts and product usage.
GTM Technology Management: manage and continuously improve our GTM technology stack, critically evaluating third-party tools and overhauling the stack when necessary to drive efficiencies and improve team performance across GTM.
Revenue Planning and Reporting: design and manage the processes that support accurate sales forecasting, pipeline reporting, and operational visibility.
GTM Compensation: design, administer, and continuously improve compensation plans and incentive programs that align team performance with company goals.
Requirements
4-7+ years of Revenue Operations, Sales Operations, Business Operations, or a related operational role, preferably in a high-growth technology company
Ability to translate GTM needs and complex business problems into actionable requirements and project milestones
Ability to drive significant change initiatives across sales, CS and marketing, scaling processes in a growth-stage company increasing headcount
Experience designing and administering sales, customer success, and solutions compensation plans
Advanced knowledge of modern GTM systems and business applications, with experience administering CRM platforms, sales engagement tools, customer support platforms, and workflow automation tools
Excellent quantitative and analytical skills
Strong communication and interpersonal skills
Self-motivated and able to handle multiple competing priorities
Adaptable for the quickly changing landscape of a startup environment
Listed by Mach9 Robotics for a position based in the United States. Employers on this board attest they are hiring domestically.
Automation & Robotics
40 days ago
Director, Manufacturing & Quality Operations
Collaborative Robotics · Santa Clara, California, United States
Collaborative Robotics is looking for a manufacturing leader to build and scale the in-house production system for our robots.
You will take ownership of manufacturing from the production floor up — establishing the build processes, designing the systems needed to measure quality and performance, and scaling up production. This is not a role where you will inherit a mature operation. You will create the processes, tools, operating rhythms, and technical foundation that will shape how we build our products for years to come.
You will work closely with engineering, test, supply chain, and build teams to improve product manufacturability, resolve production issues, and make thoughtful decisions about building a scalable in-house production line. You will also build and lead the manufacturing engineering, quality and build technician teams needed to support it.
Join us to reimagine the future of human-robot interaction.
Collaborative Robotics is a team of innovators and builders redefining the future of human-robot interaction. We are working to realize a world where robots are a trusted extension of your surroundings. They work, adapt, and react around you. Not the other way around.
This role is located onsite at our Santa Clara, CA headquarters.
Cobot will offer a relocation stipend if you are relocating to join our Santa Clara office and currently live more than 50 miles outside of the office location.
Key Responsibilities:
- Lead the day-to-day manufacturing function as we build and scale our own in-house production line.
- Own the build process end-to-end: process implementation, work instructions, fixtures/tooling, and line performance (cycle time, yield, throughput) for internally built products.
- Conduct DFM/A reviews with engineering teams to ensure designs are manufacturable and cost-effective within an in-house build context.
- Own pilot builds and early production runs, driving process validation and readiness for volume ramp inside our own facility.
- Implement and improve core manufacturing processes, quality systems (inspection, defect tracking, root cause/CAPA), and reporting tools from the ground up.
- Build and manage a growing manufacturing engineering and quality team, starting with a small core group and scaling as volume and product maturity increase.
- Own the internal build vs. buy tradeoff over time: identify which processes, subassemblies, or capabilities should stay in-house long-term vs. eventually move to external partners, backed by real production data.
- Travel occasionally to vendor and supplier facilities to support incoming material quality, sourcing decisions, and supply chain issues affecting the line.
Minimum Qualifications:
- 10+ years of experience in manufacturing engineering or operations, with at least 3–5 years in a leadership role.
- Hands-on experience standing up or scaling an in-house production line, ideally for a low-to-mid volume electromechanical or robotics product.
- Strong technical foundation in manufacturing process development, DFM/A, and quality systems.
- Proven ability to manage builds, resolve production issues, and lead cross-functional collaboration with design, test, and supply chain.
- Demonstrated success building and mentoring technical teams.
- Highly motivated teammate with excellent oral and written communication skills.
- Enjoy working in a fast-paced, collaborative, and dynamic start-up environment as part of a small team.
- Willing to occasionally travel.
- Must have and maintain US work authorization.
Preferred Qualifications:
- Experience with MES, SPC, or similar production tracking systems.
- Background in robotics or complex electromechanical hardware.
- Familiarity with regulatory requirements and certifications (CE, UL, ISO9001, ISO13485).
- Demonstrated ability to drive cost, yield, and quality improvements in a manufacturing environment you built or matured yourself, not just managed.
- Experience evaluating or previously working with contract manufacturers, with informed judgment on when in-house vs. outsourced production makes sense.
- Advanced degree in engineering, operations, or related field.
Cobot is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let your recruiter know.
To all recruitment agencies: Collaborative Robotics does not accept agency resumes. Please do not forward resumes to our employees. Collaborative Robotics is not responsible for any fees related to unsolicited resumes.
The base salary range for this position is $235,000 - $265,000 plus equity and comprehensive benefits. Our salary ranges are determined by role and experience level. The range reflects the minimum and maximum target for new hire salaries for the position in the noted geographic area. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
Cobot is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let your recruiter know.
To all recruitment agencies: Collaborative Robotics does not accept agency resumes. Please do not forward resumes to our employees. Collaborative Robotics is not responsible for any fees related to unsolicited resumes.
Listed by Collaborative Robotics for a position based in the United States. Employers on this board attest they are hiring domestically.
Automation & Robotics
44 days ago
Environmental Health & Safety (EHS) Specialist
Serve Robotics · Los Angeles, California, United States
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
WHO WE ARE
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
JOB OVERVIEW
The Environmental Health & Safety (EHS) Specialist is responsible for supporting and implementing workplace health, safety, and environmental programs to ensure compliance with federal, state, and local regulations. This role partners with site leadership and employees to promote a safe work environment, reduce risk, and drive continuous improvement in safety performance.
KEY RESPONSIBILITIES
SAFETY PROGRAM MANAGEMENT
- Support the development, implementation, and maintenance of EHS policies, procedures, and programs.
- Conduct routine facility inspections, audits, and risk assessments to identify hazards and ensure compliance.
- Monitor corrective actions and verify timely completion.
- Assist in developing site-specific safety initiatives and continuous improvement projects.
COMPLIANCE & REGULATORY REQUIREMENTS
- Ensure compliance with OSHA, EPA, local fire code, and other applicable regulations.
- Maintain required EHS documentation, records, permits, and reports.
- Support regulatory inspections and respond to findings as necessary.
- Stay informed on changes to EHS regulations and industry best practices.
INCIDENT MANAGEMENT
- Lead or support investigations of workplace injuries, near misses, and environmental incidents.
- Identify root causes and develop corrective and preventive actions.
- Track incident trends and recommend improvements to reduce risk.
TRAINING & EMPLOYEE ENGAGEMENT
- Develop and deliver EHS training programs for employees, contractors, and visitors.
- Promote a positive safety culture through employee engagement and awareness initiatives.
- Support safety committee activities and site-wide safety campaigns.
EMERGENCY PREPAREDNESS
- Assist with emergency response planning and business continuity efforts.
- Coordinate drills for fire, evacuation, severe weather, and other emergency scenarios.
- Ensure emergency equipment and supplies are properly maintained and inspected.
ENVIRONMENTAL PROGRAMS
- Support waste management, recycling, hazardous material handling, and sustainability initiatives.
- Ensure proper storage, labeling, and disposal of regulated materials.
- Monitor environmental compliance requirements and reporting obligations.
QUALIFICATIONS
REQUIRED
- Bachelor's degree in Environmental Health & Safety, Occupational Safety, Environmental Science, Industrial Hygiene, or related field; or equivalent experience.
- 3–5 years of EHS experience in manufacturing, warehousing, logistics, robotics, technology operations, or similar environments.
- Knowledge of OSHA regulations and EHS management systems.
- Experience conducting incident investigations and risk assessments.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office Suite and EHS reporting tools.
PREFERRED
- Professional certifications such as:
- OSHA 30-Hour
- ASP (Associate Safety Professional)
- CSP (Certified Safety Professional)
- CHMM (Certified Hazardous Materials Manager)
- Experience with contractor safety management.
- Experience supporting multi-site operations.
KEY COMPETENCIES
- Strong problem-solving and analytical skills.
- Ability to influence and build relationships across all levels of the organization.
- Excellent organizational and project management abilities.
- Ability to work independently while managing multiple priorities.
- Commitment to fostering a proactive safety culture.
PHYSICAL REQUIREMENTS
- Ability to walk operational facilities for extended periods.
- Ability to lift up to 25 pounds occasionally.
- Ability to access warehouse, manufacturing, and office environments.
- Ability to respond to emergency situations as needed.
Listed by Serve Robotics for a position based in the United States. Employers on this board attest they are hiring domestically.
Automation & Robotics
49 days ago
Associate Partnership Manager
Serve Robotics · Los Angeles, California, United States
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
WHO WE ARE
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
JOB OVERVIEW
The Associate Partner Manager supports Serve's merchant partnerships by helping merchants navigate day-to-day challenges, coordinating issue resolution, and supporting market growth efforts. This role serves as a key resource for merchant partners, conducting in-market visits, assisting with new location launches, and helping ensure a positive partner experience. The Associate Partner Manager will also support robot demonstrations, local activations, and other initiatives that help expand Serve's presence within the market.
JOB DUTIES
- Serve as a day-to-day resource for merchant partners, helping address questions, operational issues, and escalations while ensuring a positive partner experience.
- Conduct merchant visits, support onboarding efforts, and assist with new location launches to help partners successfully adopt and operate within the Serve ecosystem.
- Gather merchant feedback, identify recurring challenges and opportunities, and communicate actionable insights to internal stakeholders.
- Support robot demonstrations, local activations, market expansion initiatives, and other projects that help grow Serve's merchant footprint within the market.
EXPERIENCE, QUALIFICATIONS, & SKILLS
Required Experience, Qualifications, and Skills
- 2-3 years of experience in account management, customer success, or operations, ideally within technology, food service, or delivery ecosystems.
- Demonstrated track record of field sales cycles and objection handling skills
- Familiarity with tablet and Point-of-sale hardware systems
- Strong communication and interpersonal skills with the ability to build trust quickly.
- Excellent problem-solving skills and a proactive, ownership-driven mindset.
- Experience using CRM systems and basic data analysis tools to manage performance and reporting.
- Willing to travel up to 50-60% within the LA / surrounding market areas
What makes you stand out
- You thrive in fast-moving, high-growth environments.
- You are merchant and customer obsessed and bring a curiosity & problem-solving lens to everyday tasks.
- You enjoy multitasking and taking initiatives from start to finish.
- You are highly efficient, execution oriented, and results-driven.
- You are comfortable with ambiguity and adapt quickly to new challenges.
- You communicate confidently with both internal teams and external partners.
Listed by Serve Robotics for a position based in the United States. Employers on this board attest they are hiring domestically.
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