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Director, Operational Programs Location New York, NY Employment Type Full time Location Type Hybrid Department Corporate & Technology Clinical Operations Compensation $160K – $180K • Offers Bonus Overview Application Clinicians don't train for a decade to spend their days on paperwork and prior auths. They do it to treat patients. But across our field, documentation, authorizations, and administrative sprawl pile up until clinicians spend more time on the work around care than on care itself. It is the fastest route to burnout and the main reason great clinicians leave, which ultimately reduces patient’s access to high quality care As Director, Operational Programs, you own the mandate to change that at Talkiatry. Your job is to give clinicians their time back: find the administrative work weighing them down, take it off their plate, and rebuild it as something faster, standardized, and increasingly automated. This is a hands-on, deeply cross-functional role. You'll combine clinician feedback, operational data, and a real understanding of clinical workflows to design, pilot, and scale the programs that make Talkiatry the best place in the country to practice psychiatry. You own two vendor-run support programs today, and you'll build the automation and AI roadmap that decides how this work runs tomorrow. The right person loves the nuts and bolts of a business and is relentless about making them better. You standardize what's manual, automate what's repeatable, and productize what scales. You lead through influence as much as authority. And you measure success by one thing: how much of a clinician's day goes back to patients. You'll report to the VP, Operational Programs. About Talkiatry: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care. Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America. Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. You will: Give clinicians their time back. Use clinician feedback and operational data to find the workflows that create the greatest administrative burden. Design, pilot, and scale solutions that shift the right nonclinical work away from clinicians and back to where it belongs. Automate and productize the work. Partner with Product and Engineering to redesign, automate, and productize complex operational workflows. Own the automation and AI roadmap for the processes behind care delivery, and push each one from manual to standardized to automated. Own the clinician support programs end to end. Run the strategy, performance, and continuous improvement of two vendor-managed support programs. Set clear service levels, quality standards, escalation paths, and performance expectations for your internal team and your vendors alike. Drive adoption across the network. Lead the change management that makes programs stick: the communications, training, documentation, and feedback loops that get clinicians actually using what you ship. Set the standard across service lines. Define what good clinician support looks like across every service line, close the gaps, and find the opportunities to scale. You have: Operator, not just a strategist. 5-10 years in healthcare operations, clinician enablement, or process transformation. You like running the nuts and bolts of a business, and you're as comfortable deep in a workflow as you are zoomed out on the system. Data-driven problem solver. Strong analytical and process-improvement instincts, and you let the data set the priorities. SQL and Excel proficiency required. Vendor and program management. You've owned outsourced or vendor-run operational programs and held them to real service levels and quality bars, not just activity reports. Automation and AI fluency. You've taken manual, messy processes and made them standardized, automated, and productized. You know the difference between a one-off fix and a scaled solution, and you've shipped the latter. You also know where AI genuinely helps and where it's a distraction. Cross-functional leadership through influence. You get work done through teams that don't report to you, across Product, Engineering, Clinical, and the frontline. You earn it through preparation and follow-through, not title. Motivated by the mission. You care about mental health, clinician wellbeing, and building a practice where clinicians can do their best work. Why Talkiatry: Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care Collaborative environment: be part of building something from the ground up at a fast-paced startup Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Apply for this Job Powered by Privacy PolicySecurityVulnerability Disclosure

Listed by Talkiatry for a position based in the United States. Employers on this board attest they are hiring domestically.

Bio + Health

42 days ago

Manager, New Product Planning

Genesis Molecular AI ·

Pay

$85k–115k

Setting

Hybrid

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Manager, New Product Planning Location San Diego, CA Employment Type Full time Location Type Hybrid Department G&A Compensation $85K – $115K • Offers Equity • Offers Bonus Overview Application The New Product Planning Manager is a high impact role that will support the strategy, planning and execution of commercial assessments for Genesis’s AI-enabled pipeline programs. The position will report to the Director of New Product Planning. This role will be hybrid 2-3 days a week based at Genesis’s San Diego office. Key Responsibilities: Market analysis: Analyze disease areas, treatment paradigms, and unmet needs to help shape the positioning of new potential drugs Primary and secondary research: Support KOL interviews, along with secondary research such as epidemiology and published literature, to build and validate commercial assumptions Competitive monitoring: Track competitor pipelines, clinical readouts, approvals, and deals, including monitoring conference abstracts and presentations for early signals, and translate the implications into updated assumptions for the team Development strategy: Contribute commercial input into Target Product Profiles (TPPs) and clinical development plans (endpoints, comparators, patient populations, and indication sequencing) Cross-functional collaboration: Work with discovery, preclinical development, business development, and finance to keep programs aligned with commercial objectives Candidate profile: Life sciences background, ideally a BS or MS degree in biology or a related field 1-2 years at a top-tier consulting firm, investment bank, or equity research group preferred Experience in New Product Planning, marketing, portfolio strategy, competitive intelligence, or a related analytical role at a pharmaceutical or biotech company also considered Experience in oncology or immunology is a plus Some exposure to commercial assessments based on primary and secondary research, ideally for preclinical and early clinical assets Strong Excel modeling and PowerPoint skills Excellent communication, listening, and presentation skills Ability to travel domestically and internationally, if required, approximately 10% of the time About Genesis Molecular AI Genesis Molecular AI is pioneering foundation models for molecular AI to unlock a new era of drug design and development. Our generative and predictive AI platform, GEMS (Genesis Exploration of Molecular Space), integrates AI and physics into industry-leading models to generate and optimize drug molecules, including the breakthrough generative diffusion model Pearl for structure prediction. Genesis is backed by premier AI and life science investors, including a16z, NVIDIA, Rock Springs Capital, Menlo Ventures, T. Rowe Price, Fidelity, and Radical Ventures. Genesis has also signed category-leading AI-pharma deals, the most recent of which was a significant expansion with Incyte (see coverage in Forbes and GEN) with a total potential deal value of several billion dollars. Genesis is headquartered in San Mateo, CA, with a fully integrated laboratory in San Diego. We are proud to be an inclusive workplace and an Equal Opportunity Employer. Apply for this Job Powered by Privacy PolicySecurityVulnerability Disclosure

Listed by Genesis Molecular AI for a position based in the United States. Employers on this board attest they are hiring domestically.

Bio + Health

42 days ago

Sr. Technical Program Manager

AKASA · South San Francisco, California, United States

Pay

$160k–220k

Setting

Hybrid

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Sr. Technical Program Manager Location South San Francisco; San Francisco Employment Type Full time Location Type Hybrid Department Engineering Overview Application About AKASA At AKASA, our mission is to build the future of healthcare with AI. As the leading provider of generative AI solutions for the healthcare revenue cycle, we help health systems comprehensively capture and communicate the full patient clinical journey. By empowering health systems to streamline their operations, they can focus on what matters most - delivering quality patient care. We have raised over $205M in funding from investors such as Andreessen Horowitz, BOND, and Costanoa Ventures. This is the most exciting time to join AKASA. Revenue bookings for our new AI-native product suite have grown over 20x since launching in 2024. In this time, we have broken our record for the largest deal in company history three times consecutively. This growth is driven by the massive improvement we are generating for our customers across clinical quality and documentation accuracy, both top priority areas for health system leaders. Our deployments have been recognized nationally as "one of the most comprehensive real-world uses of GenAI in healthcare finance to date" (link). Our customer base represents more than $120B+ in net patient revenue and includes the most innovative health systems in the country, like Cleveland Clinic, Duke, Stanford, and Johns Hopkins. Some of our recent recognitions include being named one of America's Top Startup Employers 2026 by Forbes, #1 most promising healthcare RCM startup of 2025 by Black Book Market Research, and one of the fastest-growing GenAI startups to watch by AIM Research. Our CEO was ranked among the “Top 50 Healthcare Technology CEOs” by the Healthcare Technology Report, and we have been certified as a “Great Place to Work” for the past 6 years in a row. We’re building on this momentum to redefine what’s possible in healthcare. We’re looking for exceptional people to help us accelerate that reality. About the Role As a Sr. Technical Program Manager, you'll report to the Sr. TPM Manager and will work with AKASA's product managers, internal engineering and customer success teams to design, build, launch, and scale new products and features. Specifically, you'll build initiative plans and establish timelines, serve as a player/coach in translating product requirements into technical specifications, iterate with our engineering team to turn those specifications into working products, and roll out those products in our customers' systems. The AKASA office is located in South San Francisco. While we support remote work on a variety of teams, we have a strong Bay Area presence across the company. For this role, we're looking for someone to join either our Bay Area team two days per week in the office or our NYC team for co-working days. What You'll Do Manage the SDLC for our products from start to finish, including creating timelines and milestones for key product initiatives, breaking down product specifications into manageable development deliverables, and serving as a key point of contact for final testing, deployment, and hypercare support Understand technical tradeoffs and/or blockers and seamlessly communicate them to non-technical audiences, executive leadership, and cross-functional stakeholders Utilize data to drive decision-making, conflict resolution, and creative problem-solving Define and execute comprehensive UAT plans, coordinating test cases, issue tracking, and stakeholder sign-off to ensure successful product readiness Own the scrum process and make improvements when necessary to accelerate team velocity Be accountable for schedules, track and report progress regularly to all stakeholders while mitigating risks along the way Work with engineering leadership to clearly define monthly, and quarterly objectives for engineering teams Act as the swiss army knife for your project team and step in to fill in any gaps not covered by team members Ensure the quality and completeness of product and project requirement documents Keep the focus on top priorities while shielding the team from distractions and interferences Be an advocate for agile development best practices across the organization Skills & Qualifications Strong technical background - You are comfortable using software tools like Github and can understand the technical details of Generative AI products without a steep learning curve Clear communicator - Can effectively influence and communicate cross-functionally with all roles and levels of management; Able to use clear, simple language to translate business needs into technical requirements Detail-oriented - You are an expert at tracking details at the lowest level and use these intricacies to inform high-level conversations Jira expert - You live and breathe JIRA; Be comfortable with JIRA project management from initializing sprints, building dashboards to visualize work, automating workflows, and querying to find specific artifacts Analytical - Ability to leverage intelligence dashboards in solutions such as Superset, Tableau, or Looker Effective change agent - You exhibit strong communication skills. You can build rapport and good working relationships with senior leaders and peers. You can separate facts from opinions, and take the perspectives of others and reach a workable solution. You are flexible in how you influence leaders to achieve the right outcomes Excellent executor - You effectively manage complex projects and demonstrate consistent attention to detail. In ambiguous situations, you are able to account for unknowns and recover from setbacks well Startup experience is strongly preferred What We Offer Flexible paid time off (PTO) Expansive coverage for health, dental, and vision Employer contribution to Health Savings Accounts (HSA) Generous parental leave policy Full employee coverage for life insurance Home office stipend Cell phone/internet reimbursement Company-paid holidays 401(K) plan Compensation Based on market data and other factors, the salary range for this position is $160,000 - $220,000 + Equity. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We’re committed to doing the best work of our lives, together. Come see if we're the right team for you. We’re committed to doing the best work of our lives, together. Come see if we're the right team for you. AKASA is a proud equal opportunity employer and we believe that a diverse and inclusive workforce is an imperative. We welcome people of different backgrounds, genders, races, ethnicities, abilities, sexual orientations, and perspectives, just to name a few. We do not discriminate based upon any protected class and we encourage candidates of all identities and backgrounds to apply. AKASA considers qualified applicants regardless of criminal histories in accordance with the San Francisco Fair Chance Ordinance. AKASA is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@akasa.com. Apply for this Job Powered by Privacy PolicySecurityVulnerability Disclosure

Listed by AKASA for a position based in the United States. Employers on this board attest they are hiring domestically.

Bio + Health

48 days ago

Enterprise Solutions Architect

Benchling · Boston, Massachusetts, United States

Pay

$154k–208k

Setting

Hybrid

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Enterprise Solutions Architect Location Boston, MA; San Francisco, CA Employment Type Full time Location Type Hybrid Department Customer Experience Compensation $154K – $208K • Offers Equity U.S. Benefits Full-time U.S. employees enjoy a comprehensive benefits program including equity, health, dental, vision, 401(k)+ employer match, wellness, commuter, and more. Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. Overview Application We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today. ROLE OVERVIEW We are seeking an Enterprise Solutions Architect with deep expertise in life science R&D and enterprise software systems to partner with Benchling's customers in driving the biotech revolution forward. The Enterprise Solutions Architect serves as a strategic advisor and technical leader for our enterprise customers, translating their IT strategy into tailored Benchling solutions. This role encompasses guiding organizations through digital transformation, leading technical implementation projects, overseeing solution architecture, and establishing best practices and data architecture standards to ensure long-term success. RESPONSIBILITIES Partner with biotechnology organizations at the forefront of innovation to assess their IT landscape, understand strategic objectives, and architect solutions that enable mission-critical outcomes Lead end-to-end implementation projects from discovery through successful go-live and adoption Provide ongoing strategic guidance, best practice education, and product engagement recommendations to maximize customer value realization Collaborate with cross-functional business and technology stakeholders to gather requirements, identify opportunities, and translate business needs into technical solutions in partnership with internal engineering, product, and solutions architecture teams Coordinate with Professional Services, Product, and Customer Success teams to orchestrate complex, global enterprise deployments Support Sales and Marketing in technical deal strategy, and engage with Engineering, Product, and Solutions Architecture teams to resolve complex technical challenges Contribute to the development and refinement of global enterprise processes, product capabilities, and best practice frameworks QUALIFICATIONS Required 5-10+ years of combined experience in biotechnology or pharmaceutical industry roles and scientific software implementation Bachelor's or Master's degree in Life Sciences, Information Management, or related field (advanced degree preferred) Proven track record leading global implementation teams in enterprise solution design and deployment (Benchling experience strongly preferred) Demonstrated ability to empathize with scientists and rapidly comprehend complex scientific concepts and workflows Exceptional communication skills across verbal, written, and presentation formats, coupled with strong organizational and project management capabilities Self-directed, adaptable professional who thrives in dynamic, fast-paced environments Comfortable operating across functions, organizational levels, and geographies with diverse stakeholder groups Willingness to travel to customer sites up to 30% based on project requirements Preferred 5+ years of client-facing software implementation and/or consulting experience, with demonstrated success delivering enterprise-scale SaaS projects Hands-on experience implementing scientific/informatics platforms such as LIMS, ELN, MES, LES, and analytical tools including JMP, Spotfire, or Tableau HOW WE WORK We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday). #LI-Hybrid #BI-Hybrid #LI-JF1 Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance. Apply for this Job Powered by Privacy PolicySecurityVulnerability Disclosure

Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.

Bio + Health

48 days ago

Strategy & Operations, Healthcare - Patient Operations

Sprinter Health · San Francisco, California, United States

Pay

$130k–150k

Setting

Hybrid

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Strategy & Operations, Healthcare - Patient Operations Location San Francisco, CA Address 394 Pacific Avenue , San Francisco, California, 94111 Employment Type Full time Location Type Hybrid Department Sprinter Health Operations Patient Ops Compensation SF Bay Area $130K – $150K • Offers Equity Overview Application About Sprinter Health At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can’t get to a doctor’s office. For many, the ER becomes their first touchpoint with the healthcare system, driving over $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. To date, we’ve supported more than 2 million patients across 22+ states, completed hundreds of thousands of in-home visits, and consistently maintained a 90+ NPS. Our team of clinicians, technologists, and operators has raised over $125M from investors including a16z, General Catalyst, GV, and Accel. About the Role We’re looking for a Senior Associate, Strategy & Operations to join our Patient Operations team and help improve the systems that connect patients to the care they need. This is a high-ownership, cross-functional role for someone who combines structured problem solving with hands-on operational execution. You’ll work closely with the VP of Patient Operations and partner across Clinical Operations, Product, Engineering, and frontline teams to identify where patient workflows are breaking, design practical solutions, test them manually, and help turn what works into scalable systems. This role is especially well suited to someone who has worked in a healthcare, health-tech, clinical operations, payer/provider, or patient-facing environment and understands that operational details directly affect care delivery. We are looking for someone who can bring both analytical rigor and real-world healthcare operating judgment to problems like appointment completion, patient re-engagement, scheduling workflows, service expansion, and frontline execution. The right person is comfortable moving between strategy and execution. One day, you may be analyzing appointment completion data and building a case for where to focus. The next, you may be coordinating contractor schedules, re-engaging patients who missed a scheduling window, or running a manual pilot to prove a new workflow before it gets productized. This role is ideal for someone with experience in consulting, banking, business operations, strategy and operations, or health-tech operations who wants to own meaningful patient operations problems in a fast-growing startup. You should be energized by ambiguity, motivated by patient impact, and comfortable operating without a fully defined playbook. Office Location This role is based in our San Francisco office. We operate on a hybrid schedule, working from the office Monday through Thursday, with Fridays designated as work-from-anywhere days. We care deeply about work-life balance and are happy to provide flexibility when life happens. We ask that employees be in the San Francisco office Monday through Thursday to collaborate with their teams while maintaining flexibility where it matters most. Lunch is provided every day, and the entire team takes an hour to eat together. It’s one of the ways we stay connected outside of meetings. You’ll usually find us playing a board game before getting back to work. What you will do Own high-priority patient operations initiatives from problem definition through execution, measurement, and iteration Identify operational bottlenecks that prevent patients from booking, completing, or receiving care Conduct recurring quality assurance reviews to understand why appointments fail to complete and translate findings into operational fixes Design and run manual pilots to improve appointment completion, patient re-engagement, scheduling workflows, and service delivery Develop lightweight models, reports, or analyses to identify appointments or patient segments at higher risk of failure Scope new partner-requested services end to end, including the operating model, manual execution plan, expected value, and tracking methodology Roll out proven workflows to frontline teams and monitor performance through regular check-ins, documentation, and feedback loops Partner with Clinical Operations to ensure workflows support a high-quality patient experience, patient safety, and clinical standards, not just operational throughput Work with Product and Engineering to translate successful manual workflows into scalable systems and product requirements Build clear project plans, define milestones, manage stakeholders, and drive cross-functional initiatives to completion Balance strategic analysis with direct execution when needed, including coordinating schedules, re-engaging patients, or helping frontline teams troubleshoot workflows Monitor initiative performance using data tools and translate operational data into clear recommendations Communicate progress, risks, tradeoffs, and outcomes to leadership and cross-functional partners What you have done Spent 2–5 years in consulting, banking, business operations, strategy and operations, healthcare operations, health-tech operations, or a similar analytical and execution-oriented role. Pre-IPO health-tech experience strongly preferred. Worked in a healthcare, health-tech, clinical operations, payer/provider, digital health, or patient-facing operating environment Worked in a startup, high-growth company, or similarly fast-moving environment Owned ambiguous problems end to end, translating broad goals into structured plans and measurable outcomes Used data to diagnose operational issues, prioritize opportunities, and measure whether an initiative worked Worked cross-functionally with teams such as Product, Engineering, Operations, Clinical, Finance, or frontline teams Balanced multiple projects at once while maintaining ownership of execution details Operated effectively with shifting priorities, incomplete information, and imperfect processes Built clear analyses, project plans, business cases, operating docs, or decision memos Pulled, manipulated, or analyzed your own data using tools such as SQL, Excel, Google Sheets, BI tools, or AI-assisted workflows Used AI tools to move faster, improve analysis, summarize information, automate workflows, or create operational leverage Communicated clearly with both senior leaders and frontline operators What gives you an edge You have experience in patient operations, clinical operations, care delivery, payer operations, provider operations, care navigation, scheduling, utilization, quality, or other healthcare workflows You have a consulting or banking background and have since worked in a startup or operating role You have experience in business operations or strategy and operations at a high-growth health-tech company You’ve worked at a pre-IPO or high-growth startup, particularly between Series A and Series D You have experience with marketplace-style operations, scheduling, dispatch, utilization, capacity planning, or 1099 / contractor workforce coordination You’ve worked with regulated healthcare data, patient workflows, clinical protocols, or PHI-aware operating environments You are comfortable going deep into the details of a workflow rather than staying only at the strategic level You have a track record of taking on more scope over time and can point to specific examples where feedback changed how you worked You naturally pull people together, clarify ownership, and move quickly rather than perfecting an idea alone before sharing it What makes you successful You turn ambiguous healthcare operations problems into structured plans and measurable outcomes You are equally comfortable building a model, writing a memo, running a pilot, and jumping into the workflow yourself You do not stop at identifying the issue; you help fix it You use data to focus the team on what matters most, but you also understand what is happening on the ground You move quickly, learn from imperfect information, and iterate based on results You build trust with clinical, operational, product, engineering, and frontline teams You know when to solve something manually first and when it is ready to become a system You care deeply about the patient experience and understand that operational details directly affect whether people receive care Day to Day In this role, you might spend your time: Reviewing appointment completion data to identify where patients are falling out of the workflow Running a QA review on failed or incomplete appointments and identifying root causes Designing a manual pilot to improve booking, re-engagement, scheduling, or completion rates Building a lightweight model or dashboard to flag high-risk appointments Partnering with Clinical Operations to refine a workflow before rolling it out to frontline teams Writing a project plan or operating doc for a new partner-requested service Coordinating directly with internal teams or contractors to make sure a pilot runs successfully Turning learnings from a manual process into product requirements for Engineering Preparing a recommendation for leadership on which operational lever to prioritize next Communicating progress, blockers, and impact across cross-functional stakeholders The Interview Process We aim to complete the interview process within 2–3 weeks. It will usually consist of: Recruiter Screen: Background fit, motivation, and compensation alignment Hiring Manager Interview: Operations experience, healthcare exposure, problem-solving approach, and patient operations fit Case Study / Working Session: Structured problem solving, data fluency, execution judgment, and communication Cross-Functional Interview: Collaboration style and ability to partner across Product, Clinical Operations, Engineering, and frontline teams References: Validation of performance, judgment, and working style Compensation The expected salary range for this role is $130,000–$150,000, depending on experience and leveling. What we offer Meaningful pre-IPO equity Medical, dental, and vision plans 100% paid for you and your dependents Flexible PTO + 10 paid holidays per year 401(k) with match 16-week parental leave policy for birthing parent, 8 weeks for all other parents HSA + FSA contributions Life insurance, plus short and long-term disability coverage Free daily lunch in-office Annual learning stipend Relocation assistance Equal Opportunity Statement Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles on our official Sprinter Health Careers website. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com. Apply for this Job Powered by Privacy PolicySecurityVulnerability Disclosure

Listed by Sprinter Health for a position based in the United States. Employers on this board attest they are hiring domestically.

Bio + Health

51 days ago

AI Enablement Engineer (Senior / Staff)

Sprinter Health · San Francisco, California, United States

Pay

$180k–260k

Setting

Hybrid

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AI Enablement Engineer (Senior / Staff) Location San Francisco, CA Address 394 Pacific Avenue , San Francisco, California, 94111 Employment Type Full time Location Type Hybrid Department Sprinter Health Engineering Compensation SF Bay Area Estimated Base Salary $180K – $260K • Offers Equity Overview Application About Sprinter Health At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can’t get to a doctor’s office. For many, the ER becomes their first touchpoint with the healthcare system, driving over $300B in avoidable costs every year. By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. So far, we’ve supported more than 2 million patients across 22 states, completed 130,000+ in-home visits, and maintained a 92 NPS. Our team of clinicians, technologists, and operators has raised over $125M from investors like a16z, General Catalyst, GV, and Accel and enjoys multi-year runway. About the Role We’re looking for an AI Enablement Engineer to help every team at Sprinter build, adopt, and safely scale AI-powered workflows. This role is about turning AI from a set of tools into a company-wide operating advantage. You’ll work across engineering, operations, clinical, data, finance, and other teams to understand how work actually gets done, identify high-leverage opportunities for AI, and turn those opportunities into practical systems people can use. You’ll build bespoke agents, internal workflows, reusable templates, prompt and skill libraries, evaluation frameworks, deployment patterns, and training programs that raise AI fluency across the company. You’ll also help teams adopt AI coding assistants, agentic workflows, MCP servers, internal tools, and shared knowledge systems in ways that are useful, measurable, and safe around patient data. This is a hands-on builder role with a major enablement component. You should be as comfortable writing production-quality Python or TypeScript as you are running a workshop, facilitating office hours, or helping an operations lead understand how AI can improve a manual workflow. The ideal candidate is a builder, teacher, and systems thinker who measures success by what the whole organization can now do because of the tools, patterns, and examples you created. Office Location We are a hybrid company based in the Bay Area with offices in both San Francisco and Menlo Park. We operate on a hybrid schedule, working from the office Monday through Thursday, with Fridays designated as work-from-anywhere days. We care deeply about work-life balance and are happy to provide flexibility when life happens. We ask that employees be in the office Monday through Thursday to collaborate with their teams while maintaining flexibility where it matters most. Lunch is provided every day, and the entire team takes an hour to eat together. It’s one of the ways we stay connected outside of meetings. You’ll usually find us playing a board game before getting back to work. What you will do Help define and drive Sprinter’s AI enablement strategy across engineering, operations, clinical, data, finance, and other functions Embed with teams to understand their workflows, identify high-leverage AI use cases, and translate business needs into working technical solutions Build bespoke agents, background workflows, internal tools, and automations that solve real operational, clinical, and engineering problems Create reusable playbooks, prompt libraries, skill libraries, workflow templates, and reference architectures that teams can self-serve Stand up shared context and knowledge systems that help AI tools ground answers in Sprinter’s data, documentation, codebases, and organizational context Evaluate, configure, and recommend AI tools, making practical build-versus-buy decisions based on team needs, safety, scalability, and cost Tune AI coding assistants and agentic workflows to Sprinter’s codebases, conventions, and development practices Build evaluation sets, benchmarks, and review patterns that help teams separate useful AI outputs from convincing-but-wrong ones Establish safe, repeatable deployment patterns for AI-built applications, internal tools, models, workflows, and data tables Partner with SRE, IT, Security, Legal, and clinical stakeholders on tool approval, deployment, access patterns, and PHI-safe guardrails Run recurring office hours, trainings, hackathons, and hands-on enablement sessions that build AI fluency across the company Measure AI adoption, productivity gains, quality improvements, and operational impact in ways that go beyond usage or token counts Communicate AI strategy, adoption progress, risks, and opportunities to individual contributors, managers, and executive leadership Help non-experts move quickly while ensuring patient safety, privacy, and quality are built into the workflow from the start What you have done Built production-quality software in Python, TypeScript, or similar languages Worked hands-on with LLMs, AI assistants, agents, tool calling, structured outputs, RAG, or other applied AI patterns Built internal tools, automations, workflows, developer productivity tooling, AI-enabled applications, or agentic systems Designed practical evaluations, benchmarks, or QA processes for AI workflows or software systems Worked with CI/CD, testing, deployment pipelines, or production release processes Gathered requirements from non-technical stakeholders and translated them into scoped, working technical solutions Enabled teams through documentation, training, office hours, workshops, hackathons, or reusable templates Used AI coding assistants such as Claude Code, Cursor, or similar tools as part of your day-to-day development workflow Made practical tradeoffs between speed, safety, usability, maintainability, and cost Communicated technical concepts clearly to audiences ranging from engineers to executives Operated in fast-moving, ambiguous environments where the path was not already defined What gives you an edge You have operated at Senior, Staff, or equivalent scope, driving technical decisions across multiple teams You’ve built internal AI platforms, agent frameworks, evaluation systems, workflow automation platforms, or developer productivity tooling You’ve helped a company or team adopt AI tools in a measurable, repeatable way You have experience standing up a centralized prompt library, skill library, workflow library, or knowledge/context hub You’ve worked with MCP servers, internal tool integrations, RAG systems, or AI agents connected to real business systems You have experience with healthcare data, PHI, HIPAA-aware workflows, or regulated environments You’ve partnered with security, IT, legal, compliance, or clinical teams to approve and deploy AI tools safely You have a public or internal track record of teaching, writing, workshops, talks, or training that made complex technical ideas accessible You’ve worked in a startup or high-growth environment where enablement, velocity, and practical judgment mattered What makes you successful You are a force multiplier and measure success by what the whole organization can now build with AI You meet teams where they are, ship the first working example, and turn it into a template others can reuse You reach for the simplest tool that safely solves the workflow You build for safety from the start through guardrails, evaluations, review patterns, and PHI-aware defaults You back adoption claims with evidence, including evals, benchmarks, productivity metrics, and quality improvements You teach as well as you build You can make AI make sense to an engineer, an operations lead, a clinician, and an executive You help people move faster without making patient safety or privacy someone else’s problem You create systems that make good AI usage easier and risky AI usage harder Day to Day In this role, you might spend your time: Pairing with an operations, clinical, engineering, or finance team to turn a manual workflow into a reliable AI-assisted process Building a self-testing agent or background workflow that solves a recurring internal problem Running AI office hours, facilitating a hackathon, or leading a hands-on training session Creating a reusable template, skill, prompt library, or workflow pattern for a common task Building an eval set with a team to test whether an AI workflow gives correct-first-time answers Setting up CI checks or deployment pipelines so AI-built applications and internal tools ship safely Evaluating a new AI tool and making a build-versus-buy recommendation Instrumenting adoption and reporting real productivity gains to leadership Writing guardrails, documentation, or review patterns that help non-experts move quickly and safely Partnering with IT, Security, SRE, or Legal to approve and deploy AI tools responsibly The Interview Process We aim to complete the interview process within 2–3 weeks. It will usually consist of: Recruiter Screen: Background fit, motivation, and compensation alignment Hiring Manager Interview: AI enablement experience, technical depth, and cross-functional scope Hands-on Technical Assessment: Practical AI workflow building, software engineering, evaluation, and implementation ability Onsite Interview: Systems design, technical case study, behavioral interview, and lunch with the team References: Validation of performance, judgment, and working style What we offer Meaningful pre-IPO equity Medical, dental, and vision plans 100% paid for you and your dependents Flexible PTO + 10 paid holidays per year 401(k) with match 16-week parental leave policy for birthing parent, 8 weeks for all other parents HSA + FSA contributions Life insurance, plus short and long-term disability coverage Free daily lunch in-office Annual learning stipend Relocation assistance Equal Opportunity Statement Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected classes. Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles on our official Sprinter Health Careers website. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com. Apply for this Job Powered by Privacy PolicySecurityVulnerability Disclosure

Listed by Sprinter Health for a position based in the United States. Employers on this board attest they are hiring domestically.

Bio + Health

62 days ago

Physician

knownwell · Schaumburg, Illinois, United States

Pay

$260k–290k

Setting

Hybrid

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👋 Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way obesity care is delivered. We offer weight management, primary care, nutrition counseling, and health coaching. Our care model combines in-clinic and virtual care to bring support to patients where and when they need it.

Backed by $50M in funding—including a $25M round led by CVS Health Ventures with support from a16z Bio + Health, Flare Capital, MassMutual, and Intermountain Ventures—we’re scaling fast and expanding access to evidence-based obesity care nationwide.

We are seeking a Physician who is passionate about obesity medicine and metabolic health to join our growing team in Schaumburg, Illinois.

Reporting to the National Medical Director, you will provide comprehensive, longitudinal obesity medicine care for adults living with obesity and obesity-related metabolic disease. This position focuses exclusively on obesity medicine and metabolic health.

You will work within a collaborative multidisciplinary team to deliver individualized, evidence-based treatment plans utilizing lifestyle medicine, nutrition, and the latest pharmacologic therapies.

Position: Hybrid, on-site and remote.

Location: 25 E Schaumburg Rd., Schaumburg, IL 60194

Schedule: Part-time or Full-time Monday-Friday with flexible scheduling (mix of patient contact hours plus administrative time)

EMR: Athena

On-Call: Phone call only, in a rotation with initial triage by nurses, for one (1) week at a time. Average call volume < 1 call per week.

Why Join knownwell?

At knownwell, you'll have the opportunity to focus on what you do best—delivering exceptional obesity medicine care within a collaborative, multidisciplinary practice designed specifically for patients living with obesity.

Competitive compensation with productivity incentives

Comprehensive benefits package

Hybrid clinical schedule

Collaborative multidisciplinary care team

Opportunities for research and clinical innovation

Leadership support and professional growth

A mission-driven culture committed to transforming obesity care through compassion, inclusion, and evidence-based medicine

You Will:

Provide compassionate, evidence-based obesity medicine care in both in-person and virtual settings.
Evaluate and treat patients with obesity and obesity-related metabolic disease using individualized, patient-centered treatment plans.
Prescribe and manage anti-obesity medications (AOMs), including GLP-1 receptor agonists, GIP/GLP-1 therapies, and combination pharmacotherapy, in accordance with current evidence-based guidelines.
Develop comprehensive treatment plans incorporating lifestyle medicine, nutrition, physical activity, sleep optimization, behavioral interventions, and pharmacotherapy.
Monitor treatment response, medication efficacy, adverse effects, and long-term weight maintenance strategies.
Manage obesity-related metabolic conditions within the scope of obesity medicine, including insulin resistance, prediabetes, type 2 diabetes, dyslipidemia, hypertension, metabolic dysfunction-associated steatotic liver disease (MASLD), polycystic ovary syndrome (PCOS), and other obesity-associated comorbidities.
Collaborate closely with registered dietitians, behavioral health clinicians, nurses, and advanced practice clinicians to provide coordinated, team-based care.
Partner with the National Medical Director and clinical leadership to uphold evidence-based clinical standards, quality initiatives, and care protocols.
Foster a weight-inclusive, stigma-free clinical environment that aligns with knownwell's mission and values.
Serve as collaborating physician for Advanced Practice Clinicians (APCs), as applicable.
Participate in clinical research initiatives (expectation); candidates with prior research experience are encouraged to apply.

You have:

MD or DO degree with successful completion of an accredited residency in Family Medicine, Internal Medicine, or another relevant primary care specialty.
Active, unrestricted Illinois medical license (or ability to obtain prior to start).
DEA registration (or eligibility).
Demonstrated interest in obesity medicine and metabolic health.
Experience caring for patients with obesity and obesity-related metabolic disease in an outpatient setting.
Commitment to evidence-based, patient-centered, weight-inclusive care.
Excellent communication skills and ability to work collaboratively within a multidisciplinary team.

Board Certified or Board Eligible through the American Board of Obesity Medicine (ABOM).
Experience prescribing and managing anti-obesity medications, including GLP-1 receptor agonists, GIP/GLP-1 therapies, and combination pharmacotherapy.
Familiarity with current obesity medicine clinical practice guidelines.
Experience delivering hybrid care through both in-person and telehealth visits.
Research experience
Bilingual or multilingual skills are a plus.

Pay & Perks:
🏡🏢 Hybrid opportunity
🩺 Medical, dental, and vision insurance
📈 401K retirement plan with company match
🏝️ Up to 20 days of PTO per year + company holidays
👶 Up to 14 weeks of parental leave (12 for non-birthing parents)
🏡 Annual work from home stipend for remote employees

knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Based on current size of the clinic and HIPAA regulation, providers cannot receive care in clinic and provider’s household members cannot receive primary care in the clinic.

Listed by knownwell for a position based in the United States. Employers on this board attest they are hiring domestically.

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