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Enterprise Solutions Architect
Benchling · Boston, Massachusetts, United States
$154k–208k
48 days ago
♡
Product Manager, Growth, Scientific AI Models
Benchling · San Francisco, California, United States
$163k–221k
64 days ago
♡
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Enterprise Solutions Architect
Benchling · Boston, Massachusetts, United States
Pay
$154k–208k
Setting
Hybrid
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
We are seeking an Enterprise Solutions Architect with deep expertise in life science R&D and enterprise software systems to partner with Benchling's customers in driving the biotech revolution forward.
The Enterprise Solutions Architect serves as a strategic advisor and technical leader for our enterprise customers, translating their IT strategy into tailored Benchling solutions. This role encompasses guiding organizations through digital transformation, leading technical implementation projects, overseeing solution architecture, and establishing best practices and data architecture standards to ensure long-term success.
RESPONSIBILITIES
- Partner with biotechnology organizations at the forefront of innovation to assess their IT landscape, understand strategic objectives, and architect solutions that enable mission-critical outcomes
- Lead end-to-end implementation projects from discovery through successful go-live and adoption
- Provide ongoing strategic guidance, best practice education, and product engagement recommendations to maximize customer value realization
- Collaborate with cross-functional business and technology stakeholders to gather requirements, identify opportunities, and translate business needs into technical solutions in partnership with internal engineering, product, and solutions architecture teams
- Coordinate with Professional Services, Product, and Customer Success teams to orchestrate complex, global enterprise deployments
- Support Sales and Marketing in technical deal strategy, and engage with Engineering, Product, and Solutions Architecture teams to resolve complex technical challenges
- Contribute to the development and refinement of global enterprise processes, product capabilities, and best practice frameworks
QUALIFICATIONS
REQUIRED
- 5-10+ years of combined experience in biotechnology or pharmaceutical industry roles and scientific software implementation
- Bachelor's or Master's degree in Life Sciences, Information Management, or related field (advanced degree preferred)
- Proven track record leading global implementation teams in enterprise solution design and deployment (Benchling experience strongly preferred)
- Demonstrated ability to empathize with scientists and rapidly comprehend complex scientific concepts and workflows
- Exceptional communication skills across verbal, written, and presentation formats, coupled with strong organizational and project management capabilities
- Self-directed, adaptable professional who thrives in dynamic, fast-paced environments
- Comfortable operating across functions, organizational levels, and geographies with diverse stakeholder groups
- Willingness to travel to customer sites up to 30% based on project requirements
PREFERRED
- 5+ years of client-facing software implementation and/or consulting experience, with demonstrated success delivering enterprise-scale SaaS projects
- Hands-on experience implementing scientific/informatics platforms such as LIMS, ELN, MES, LES, and analytical tools including JMP, Spotfire, or Tableau
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid #BI-Hybrid #LI-JF1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
Implementation Manager
Benchling · Boston, Massachusetts, United States
Pay
$93k–136k
Setting
Hybrid
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together.
To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.
RESPONSIBILITIES
- Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers.
- Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.
- Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.
- Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.
- Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users.
- Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.
- Understand and document customer pain points, advocate for them internally to influence product changes.
- Develop and optimize enterprise training programs including written and video collateral.
- Identify and work with sales on opportunities for account expansion post go-live.
QUALIFICATIONS
- Degree in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. Advanced degrees preferred.
- At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts.
- Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.
- Self-starter with the ability to be successful in a startup environment.
- Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.
- Ability to travel up to 25% based on customer and project needs.
Bonus if you have:
- Experience using Benchling, especially if you’ve been a Benchling administrator.
- Software Implementation experience, preferably with a SaaS software company.
HOW WE WORK
Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week.
#LI-Hybrid
#BI-Hybrid
#TD-1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
AI Partnerships Lead
Benchling · San Francisco, California, United States
Pay
$173k–235k
Setting
On-site
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
Benchling is the R&D Cloud for life sciences. Our platform powers scientific work at thousands of academic labs and biopharma companies, and we sit at the intersection of AI and biology as both accelerate. We are looking for an AI Partnerships Lead to own Benchling’s most important AI relationships and drive the commercial partnerships that define our role in the AI ecosystem.
This is a high-ownership, client-facing role. You will lead partnerships with model labs, scientific AI companies, and adjacent infrastructure partners; structure and close deals spanning data licensing, product integrations, and co-development arrangements; and build the playbook for how Benchling engages the AI ecosystem end-to-end. The role spans both directions of the data economy: helping partners access Benchling's scientific data at scale, and sourcing external data and models that power Benchling's own AI products. You will work closely with Product, Legal, Finance, and GTM internally, and represent Benchling to sophisticated external technical stakeholders.
RESPONSIBILITIES
- Partner Ownership: Own the end-to-end relationship with Benchling's most important AI partners across frontier model labs, scientific model providers, and infrastructure partners
- Data Licensing: Structure commercial arrangements across the data ecosystem in close partnership with Benchling's technical AI team, sourcing the external data and models they need and licensing Benchling's data and platform capabilities to external partners
- Broader Deal Execution: Structure, negotiate, and close additional commercial deals across product integrations, co-marketing, and co-development. Work across Legal, Finance, Product, and GTM to turn partnership commitments into product and commercial reality
- Playbook Design: Build a repeatable playbook for how Benchling engages the AI ecosystem: pipeline, pricing, deal structures, and success metrics
- Ecosystem Sourcing: Source, diligence, and place clear bets on the next generation of AI/ML companies, from stealth-stage startups to public infrastructure players, and shape which ones become Benchling partners
- Industry Presence: Represent Benchling at events, in the field, and in front of senior executives at every partner you own
QUALIFICATIONS
- 4+ years combined experience across partnerships, business development, enterprise sales, corporate development, consulting, investment banking, venture capital, life sciences, tech, or startups
- Bias for action and comfort with ambiguity; energized by building the playbook while running live deals
- Track record of managing senior external relationships and engaging credibly at the executive level, including with CEOs, CFOs, and technical leadership
- Strong knowledge of AI/ML and the ability to translate between research and commercial audiences; a technical background is not required, but you should be comfortable in substantive conversations with researchers, engineers, and product teams
- Comfort operating across the full deal lifecycle: sourcing and qualification, discovery, negotiation, contracting alongside Legal, and post-signature delivery
- Strong written communication, with the ability to translate complex and uncertain ideas into clear, concise, and decisive recommendations
- Demonstrated engagement and relationships across the AI ecosystem is a plus
- Deep curiosity about how AI is reshaping R&D; prior work experience in life sciences or a degree in a scientific discipline (biology, chemistry, bioengineering, or similar) is a plus
HOW WE WORK
This is an in-person team in San Francisco built around collaborating in the office in a fast-paced environment. We’re in the office Monday through Friday.
#LI-GP1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Manager, Growth, Scientific AI Models
Benchling · San Francisco, California, United States
Pay
$163k–221k
Setting
On-site
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
The Model Hub team is building a computational platform that provides access to cutting-edge scientific AI models to help scientists design better drugs. Scientific models (e.g. AlphaFold or Boltz2) predict structures, predict scientific properties, and generate new drug designs, acting as a design partner and a major time saver to scientists who are creating life-saving therapeutics.
As the growth-focused product manager on the team, you'll own the product execution of our scientific AI models products and features, including Model Hub, and drive how customers adopt and grow their usage of these models. You'll split your time between talking with customers to understand their needs and gather feedback, and managing product definition and execution to bring the products they want to life. This is a highly cross-functional role: you'll partner closely with engineering, legal, strategy, and sales/GTM to get cutting-edge scientific AI into the hands of the scientists who need it.
It's early days for scientific AI models, both at Benchling and in the industry at large. We'll rapidly iterate with customers and change directions quickly, figuring out new patterns for how we develop and go to market. We'll win if we stay curious and obsess over our customers.
RESPONSIBILITIES
- Own the product roadmap for our scientific model platform — defining and prioritizing the models, features, and capabilities that let scientists run inference fast, reliably, and cost-effectively across a diverse set of scientific models.
- Define intuitive and beautiful product experiences across UI and API that let computational users execute high-throughput runs and analyze their results, translating customer needs into clear requirements for engineering.
- Work directly with customers to ideate use cases, gather feedback, and grow adoption and usage of our scientific AI models across scientific teams.
- Help shape how we build AI at Benchling — driving experimentation, contributing to product and technical direction, and helping evolve our product development and go-to-market practices as the field matures.
QUALIFICATIONS
- 5+ years of product management experience building technical or platform products, ideally in scientific, ML/AI, or other data-intensive domains.
- Technical fluency: you can read API specs, reason about system tradeoffs, and have credible conversations with engineers about how scientific models are built and served.
- Strong analytical skills, comfortable using data to drive product decisions and to measure and grow adoption and usage.
- Collaborative mindset, able to work closely with engineers, scientists, and partners across legal, strategy, and GTM to bring new ideas to life.
- Desire to work in a fast-paced environment, where priorities can shift and rapid experimentation is encouraged.
HOW WE WORK
This is an in-person team in San Francisco built around collaborating in the office in a fast-paced environment. We’re in the office Monday through Friday.
#EN-1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
Implementation Manager
Benchling · San Francisco, California, United States
Pay
$93k–126k
Setting
Hybrid
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together.
To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.
RESPONSIBILITIES
- Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers.
- Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.
- Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.
- Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.
- Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users.
- Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.
- Understand and document customer pain points, advocate for them internally to influence product changes.
- Develop and optimize enterprise training programs including written and video collateral.
- Identify and work with sales on opportunities for account expansion post go-live.
QUALIFICATIONS
Requirements
- Degree in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. Advanced degrees preferred.
- At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts.
- Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.
- Self-starter with the ability to be successful in a startup environment.
- Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.
- Ability to travel up to 25% based on customer and project needs.
Bonus if you have:
- Experience using Benchling, especially if you’ve been a Benchling administrator.
- Software Implementation experience, preferably with a SaaS software company.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid
#BI-Hybrid
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
Field Enablement Manager (Enablement Program and Platform Manager)
Benchling · Boston, Massachusetts, United States
Pay
$122k–160k
Setting
Hybrid
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
Over the coming years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses. Biofuels and biomaterials are transforming the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology are producing sustainable and ethical food. Benchling’s mission is to accelerate the research that propels us towards this reality, and magnify its impact, through modern software.
Every day, scientists around the world use Benchling’s applications, platform, & analytics in their efforts to solve humanity’s most pressing problems. For these scientists, Benchling is the central technology they use to conduct their research. Our customers include pharmaceutical giants, leading biotechs, and the world’s most renowned research institutes.
Benchling is looking for a Field Enablement Manager, focused on enablement program and platform management, to own our Docebo LMS end-to-end and build the onboarding curriculum that enables our customer-facing teams to deliver at a high level. This role has hybrid responsibilities: part platform administrator, part learning program contributor. You will ensure the LMS is healthy, well-architected, and driving measurable outcomes, while also designing and maintaining content, learning paths, and certification programs across our internal and external consumers. This role is a key contributor to Benchling's broader knowledge infrastructure investments, including our AI knowledge management initiatives.
RESPONSIBILITIES
- Own all Docebo administration: global settings, user provisioning, group management, report configuration, integrations, and platform health, etc.
- Design and maintain the LMS content architecture across our three personas (internal, customer, partners): learning plans, certification tracks, course libraries, learner UX, etc.
- Build and maintain dashboards and reporting to track completion rates, certification attainment, and program effectiveness
- Develop scalable onboarding and continuous learning programs for CX roles including Professional Services, Customer Success, and Support
- Author courses, assessments, job aids, and certification programs
- Partner with subject matter experts across CX to translate complex product and process knowledge into engaging training content
- Refine and execute on governance processes for eLearning content lifecycle management: creation, review cadences, version control, and deprecation
- Collaborate with Benchling colleagues across the Knowledge & Digital Experience program to align LMS content strategy with Benchling's broader knowledge ecosystem
QUALIFICATIONS
- 3+ years of experience in learning & development, instructional design, or enablement within a B2B SaaS company
- 2+ years of hands-on LMS administration experience; Docebo strongly preferred
- BS or M.Sc. in Molecular Biology, Biochemistry, Genetics, or similar life science field
- Life science background or experience enabling teams serving scientific industries
- Strong content development skills; can author or direct the creation of clear, engaging enablement materials without always having deep domain expertise
- Demonstrated ability to design and build end-to-end curriculum, not just maintain content, including learning paths, assessments, and certifications
- Experience with eLearning authoring tools (e.g., Articulate Rise 360, or similar) and assessment tools (e.g. Skillable, Questionmark, or similar)
- Strong project management skills; can own a program from scoping through launch and iteration
- Experience building learning metrics and using data to improve program effectiveness
- Familiarity with KCS methodology or knowledge management best practices, a plus
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid
#BI-Hybrid
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Manager, Developer Platform
Benchling · San Francisco, California, United States
Pay
$163k–222k
Setting
Hybrid
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
We're looking for a product manager who thinks like a developer advocate and acts like a platform strategist. This role sits at the intersection of systems integration and developer experience and as AI transforms how scientists work, the stakes have never been higher. The world's most innovative life sciences teams are already building agentic R&D workflows on top of Benchling, and they need a platform that can keep up. Your job is to understand what they're building, identify the gaps before they become blockers, and make the case internally for what needs to get built next.
You'll own the developer platform roadmap, serve as the internal voice of the external developer, and ensure that customer and partner learnings shape priorities across the Build org. This is a role for someone who is always six months ahead, anticipating what cutting-edge life sciences teams will need to build next, and making sure Benchling is ready when they get there.
RESPONSIBILITIES
- Own the end-to-end roadmap for Benchling's developer-facing products: REST APIs, MCPs, SDKs, API playground, code examples, and code recipes.
- Our most sophisticated customers are building agentic R&D workflows on top of Benchling and need primitives that don't exist yet. You'll define what those primitives are, get them built, and make sure developers can actually use them.
- Our partner ecosystem (Quilt, Calira, Code Ocean, Seqera, and others) needs extensibility that scales beyond one-off integrations. You'll work cross-functionally with Solutions Engineering, Partnerships, and Customer Success to build the platform foundation that makes this possible.
- Developers who try to build on Benchling today hit walls fast — in our docs, our APIs, and our support. You'll own the developer experience end-to-end and close the gap between what developers expect and what we deliver.
- We don't have a clear line of sight into how developers are actually using our platform. You'll establish the feedback loops through interviews, support signals, and usage data and make sure those learnings shape roadmap decisions across the Build org.
QUALIFICATIONS
REQUIRED:
- 3-5 years of product management experience, with hands-on ownership of API, SDK, or developer platform products
- Technical fluency: you can read code, review API specs, and have credible conversations with engineers. You don't need to ship production code, but you need to deeply understand the systems you're building
- Developer empathy at your core: you obsess over the developer experience and are constantly thinking about how AI-era tooling (MCPs, LLM-friendly APIs, agentic workflows) can supercharge what developers can do with Benchling
- Familiarity with the modern developer stack — APIs, SDKs, documentation, and developer onboarding; you understand the tradeoffs and know what good looks like
- Strong communicator: you write crisp requirements and can present clearly to engineers, stakeholders, and customers alike
Nice to Have:
- Familiarity with the life sciences or enterprise SaaS domain
- Experience building developer communities, running beta programs, or managing developer relations programs
- Prior experience at a company with a platform business model or marketplace
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid
#BI-Hybrid
#EN-1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
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