Presales Solution Architect
COMPANY
Propel Software transforms the way product companies work. Our product value management platform connects commercial and product teams to optimize decision making, drive process efficiencies, and engage customers with compelling products and experiences. Propel has a proven track record of improving product quality, speeding time to revenue and profit, and improving customer satisfaction. Recognized as a Deloitte Technology Fast 500 winner and one of Fortune’s Most Innovative Companies in America, Propel is built on Salesforce and drives product success for hyper growth startups, corporate pioneers, and Fortune 500 leaders in the high tech, medtech and consumer goods industries.
ROLE
As a Solution Architect, you will be an integral part of the Sales team, identifying and quantifying Propel's value proposition in sales campaigns. You will demonstrate Propel’s product capabilities, built on the Salesforce platform, and quickly gain credibility as an expert in client-facing environments.
\nJob Core Duties:
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Sales Enablement:
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Collaborate with the Sales team to identify and quantify Propel's value proposition within sales campaigns.
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Conduct tailored product demonstrations, built on the Salesforce platform, to align with prospect business objectives and showcase specific capabilities.
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Develop and maintain standardized software demonstrations for internal team utilization.
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Establish and maintain credibility as a subject matter expert in client-facing interactions.
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Customer Success and Account Management Support:
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Partner with Account Management (AM) and Customer Success Management (CSM) teams to architect strategic process improvements for key accounts, driving increased seat utilization and adoption.
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Provide comprehensive support to AM and CSM teams, including conducting customer demonstrations and facilitating strategic planning sessions.
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Collaborate with Professional Services to define project scopes and develop phased quotations.
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Review and document current customer usage of the company platform.
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Support the customer success team with standard demo capabilities.
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Demo Environment Management and Development:
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Coordinate with Product Management on enhancements to the Seed Org, ensuring it reflects current capabilities and best practices.
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Collaborate with Product Management to integrate Seed Org functionalities into Propel's managed package.
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Contribute to the enhancement of Trial and Demo orgs with advanced capabilities.
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Industry Engagement:
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Represent Propel at industry conferences and events.
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10+ years of solution engineering experience.
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Education in a STEM field of study
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Knowledge and experience in one or more of the following solution domains:
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Quality Management
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Product Information Management
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Product Lifecycle Management
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Enterprise Software Technical Sales
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Supply Chain or Contract Manufacturing
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Engineering Design / Product Development
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Experience working with one or more of the following verticals:
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Electronics / High Tech
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Consumer Goods
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Medical Devices & Equipment
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Industrial Machinery
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Strong presentation skills including the ability to communicate complex concepts in simple ways.
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Salesforce platform experience (preferred)
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Passionate about continuously learning and growing your skills
Additional Info
Location: This is a remote position that can be done from anywhere in the US.
Equal Opportunity: Propel is proud to be an equal-opportunity workplace where different perspectives are valued and every voice is heard. We’re dedicated to pursuing and hiring a talented and diverse workforce.
Privacy: For details on how we protect your information when you apply, please see our Privacy Notice. If you are a California-resident, please read our California Privacy Notice here.
E-Verify: Propel is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.
Authorization to work in the United States is required; please note that at this time, Propel is not sponsoring visas for any positions.
Strategic Account Executive - US
About Complyance
The Role
What You’ll Do
Pipeline & Deal Ownership
Discovery, Demos & Advisory Selling
Pricing, Negotiation & Closing
Deal Orchestration & Internal Leadership
What You Bring
What We Offer
Associate Account Executive - US
About Complyance
The Role
What You’ll Do
Pipeline Generation & Qualification
Ownership & Process Discipline
What You Bring
What We Offer
Enterprise Account Executive - US
About Complyance
The Role
What You’ll Do
Pipeline & Deal Ownership
Discovery, Evaluation & Demos
Deal Management & Execution
Collaboration & Craft
What You Bring
What We Offer
Field & Partnerships Marketer - US
About Complyance
What you’ll do
Who you are
Nice to have
What we offer
Senior Customer Success Manager
At Vantage, we're passionate about building a cloud cost transparency platform that helps enable everyone – from developers to enterprises – analyze, report, collaborate on and optimize their cloud infrastructure costs. Both our CEO (a repeat founder) and CTO are passionate about cloud infrastructure. Having worked together at DigitalOcean, they are taking their combined knowledge to build and scale the Vantage platform. Together we are a high output team of ~55 employees based out of New York City (but embrace a remote-friendly lifestyle).
Our current customers include Square, Circle CI, Metronome, Decagon, Temporal and many more.
Vantage is also well capitalized and backed by outstanding top-tier investors including Andreessen Horowitz, Scale Ventures, Matthew Prince (Co-Founder, Cloudflare), Calvin French Owen (Co-Founder, Segment), Ben and Moisey Uretsky (Co-Founders, DigitalOcean), Stephanie and Nat Friedman (CEO, Github), Julia Lipton, Brianne Kimmel and others.
About The Role
Vantage’s customer base is growing and, as a result, we’re looking to onboard another member to our customer success team. The Vantage customer success team works with customers after they’ve already chosen to subscribe to Vantage. You’ll serve as your customer’s main point of contact after being introduced by a sales team member. You’ll lead your customers through onboarding, conduct training sessions, solicit ongoing product feedback, present business reviews, and be the voice of the customer in internal company meetings.
This role is more technical and product-oriented and you’ll be looked at as a subject matter expert from a customer perspective. Customer Success Managers currently work with customers from growth stage startups up to enterprises.
Our customers are technical in nature and require a high bar for people that they work with. If you enjoy infrastructure and working with companies to learn about their infrastructure in an effort to help them save money, this could be an ideal job for you.
What You Will Do:
- You will own and lead the complete lifecycle of post sale customer engagement, including onboarding, adoption, value reviews, and renewal playbooks. As we scale, this will evolve
- Become a trusted advisor to Vantage customers, ensuring they maximize the benefit of the Vantage solution
- Be the voice of the customer within the Vantage organization, advocating on their behalf to drive timely resolution to support issues, feature enhancement requests, and issues representing friction to broader adoption
- Effectively engage at all levels of our customer organization and stakeholder personas to ensure a comprehensive, multi-threaded, engagement model
- 5+ years of customer-centric industry experience as a Customer Success or Technical Account Manager across B2B tech or SaaS
- A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTOs, VPs of Engineering/Infrastructure, and DevOps professionals
- Previous experience with FinOps Cloud Cost Management solutions
- You have a bias for action and believe in continuous development, ambiguity is in your comfort zone
- Ability to efficiently manage a wide portfolio of accounts from SMB up to large enterprise accounts
- Strong emotional intelligence and the ability to empathize with customers
- A kind person
- Monitoring and observability expertise
- One or more of the following certifications: FinOps Certified Practitioner, FinOps Certified FOCUS Analyst, FinOps for AI, FinOps Certified Engineer
- One or more of the following certifications: AWS Cloud Practitioner (Foundation), Microsoft Certified (Azure Fundamentals), Google Cloud Digital Leader
- Experience building and deploying to cloud infrastructure (AWS, Azure, GCP, etc.)
- Relevant Data Visualization / financial product experience
The estimated annual US base salary range for this role is $140,000 - $160,000. This salary range may be inclusive of several career levels and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Additional benefits for this role may include: equity, 401(k) plan; medical, dental, and vision benefits; and education stipends.
At this time, Vantage is only set up to employ in the United States
Compensation Range: $140K - $160K
Founding Product Marketing Manager
Vantage is the FinOps platform built for modern engineering teams, trusted by thousands of organizations including Block, FanDuel, Vercel, Temporal, and CircleCI, to manage and optimize infrastructure costs across hyperscalers, cloud providers, and foundational models. We're passionate about building a cloud cost transparency platform that helps enable everyone, from developers to enterprises, analyze, report, collaborate on, and optimize their cloud spend. Together we are a high-output team of ~55 employees based in New York City with a remote-friendly culture.
Backed by $25M from Andreessen Horowitz and Scale Venture Partners, and prominent industry veterans: Matthew Prince (Co-Founder, Cloudflare), Calvin French Owen (Co-Founder, Segment), Ben and Moisey Uretsky (Co-Founders, DigitalOcean), Stephanie and Nat Friedman (CEO, Github), Julia Lipton, Brianne Kimmel and others.
About The Role
Vantage is hiring its first Product Marketer, a high-impact, highly visible role at a company that ships fast and frequently while continually delivering innovative, customer-driven features and capabilities.
Our ideal candidate is a high-agency, technically fluent Product Marketer ready to build the function end-to-end. Partnering closely with Product, Engineering, and GTM teams, you’ll lead the marketing side of Vantage's release process, shape positioning and messaging, drive adoption and pipeline, support analyst relations, and ensure our differentiated value shines in an accelerating market.
This is a rare and ideal environment for an ambitious Product Marketer who excels at crafting credible narratives for discerning, technical audiences and is genuinely energized by building from the ground up. You’ll never wait around for something meaningful to launch, and you’ll have direct access to a dream customer base of power users at transformative companies who are eager to engage, provide feedback, and champion our product.
What You Will Do
- Shape how we communicate our differentiated value to a technical, discerning market and drive messaging and positioning across go-to-market channels and assets
- Lead the marketing side of our product release process, partnering closely with Product, Engineering, Sales & Customer Success to bring a high-velocity roadmap to market with impact
- Define and drive go-to-market strategy for new features, capabilities, integrations, and partnerships, from narrative development through execution
- Build and maintain deep knowledge of the competitive landscape, turning it into positioning and assets that help Vantage win
- Drive the development of content assets and sales enablement materials that accelerate pipeline and help advance each stage in the buyer journey
- Interface directly with customers to deepen market understanding and turn their stories into compelling proof points
- Support analyst relations, ensuring Vantage is well-represented and influential in the conversations that shape our category
- 5+ years of B2B SaaS product marketing experience for technical products and/or to technical audiences
- Proven experience leading the go-to-market side of product launches from start to finish
- Comfortable working directly with a wide range of stakeholders, from highly technical customers and engineers to GTM leadership and industry analysts
- Exceptional understanding of go-to-market strategy, product positioning, and messaging, with a strong eye for market opportunities and the competitive landscape
- Excellent written, verbal, and visual communication skills, with demonstrated experience creating high-impact content and enablement assets that inspire action and fuel growth
- High-agency and entrepreneurial; excited to build the function from the ground up
- Experience balancing strategic vision and hands-on execution to drive measurable impact in a fast-paced, high-growth environment
- A kind person
The estimated annual US base salary range for this role is $145,000 - $175,000. This salary range may be inclusive of several career levels and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Additional benefits for this role may include: equity, 401(k) plan; medical, dental, and vision benefits; and education stipends.
At this time Vantage is only set up to employ in the United States.
Compensation Range: $145K - $175K
Sales Engineer
Vantage is the FinOps platform built for modern engineering teams, trusted by thousands of organizations including Block, FanDuel, Decagon, Temporal, and CircleCI, to manage and optimize infrastructure costs across hyperscalers, cloud providers, and foundational models. We're passionate about building a cloud cost transparency platform that helps enable everyone, from developers to enterprises, analyze, report, collaborate on, and optimize their cloud spend. Together we are a high-output team of ~55 employees based in New York City with a remote-friendly culture.
Backed by $25M from Andreessen Horowitz and Scale Venture Partners, and prominent industry veterans: Matthew Prince (Co-Founder, Cloudflare), Calvin French Owen (Co-Founder, Segment), Ben and Moisey Uretsky (Co-Founders, DigitalOcean), Stephanie and Nat Friedman (CEO, Github), Julia Lipton, Brianne Kimmel and others.
About The Role:
Customers are looking to integrate their entire stack of cloud infrastructure providers into Vantage to be able to appropriately track their costs. Each infrastructure provider can require some high-level back and forth with customers to answer any technical questions and ensure we are assisting them with the relevant details from the Vantage side.
You'll work alongside Account Executives to help prospective customers across all segments integrate their cloud infrastructure (AWS, Snowflake, Kubernetes, MongoDB, and many more) into the Vantage platform. Expect to spend the majority of your time with engineering counterparts at customer organizations.
What You Will Do:
- Own the technical side of the sales cycle: demos, presentations, solution validation, and follow-up
- Act as a trusted advisor to customer engineering and business stakeholders
- Translate customer feedback into actionable product insights for the Vantage team
- Drive escalations by coordinating across engineering, product, and customer success
- 3+ years of industry experience, including 1+ years in a Sales or Solutions Engineering role at a SaaS company
- Hands-on experience with one or more major cloud providers (AWS, Azure, GCP) and vendors such as Datadog, Snowflake, Databricks, MongoDB, or Kubernetes
- Excellent communicator: written, verbal, and in live technical demos
- Self-directed, curious, and comfortable operating in a fast-paced, early-stage environment with a bias for action
- A kind person
The estimated annual US compensation range for this role is $150,000 - $250,000 plus a competitive equity package, and may include variable compensation. This salary range may be inclusive of several career levels and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
Additional benefits for this role may include: equity, 401(k) plan; medical, dental, and vision benefits; and flexible time off.
At this time Vantage is only set up to employ in the United States
Compensation Range: $150K - $250K
Founding Product Marketing Manager
About Vantage
Vantage is the FinOps platform built for modern engineering teams, trusted by thousands of organizations including Block, FanDuel, Vercel, Temporal, and CircleCI, to manage and optimize infrastructure costs across hyperscalers, cloud providers, and foundational models. We're passionate about building a cloud cost transparency platform that helps enable everyone, from developers to enterprises, analyze, report, collaborate on, and optimize their cloud spend. Together we are a high-output team of ~55 employees based in New York City with a remote-friendly culture.
Backed by $25M from Andreessen Horowitz and Scale Venture Partners, and prominent industry veterans: Matthew Prince (Co-Founder, Cloudflare), Calvin French Owen (Co-Founder, Segment), Ben and Moisey Uretsky (Co-Founders, DigitalOcean), Stephanie and Nat Friedman (CEO, Github), Julia Lipton, Brianne Kimmel and others.
About The Role
Vantage is hiring its first Product Marketer, a high-impact, highly visible role at a company that ships fast and frequently while continually delivering innovative, customer-driven features and capabilities.
Our ideal candidate is a high-agency, technically fluent Product Marketer ready to build the function end-to-end. Partnering closely with Product, Engineering, and GTM teams, you’ll lead the marketing side of Vantage's release process, shape positioning and messaging, drive adoption and pipeline, support analyst relations, and ensure our differentiated value shines in an accelerating market.
This is a rare and ideal environment for an ambitious Product Marketer who excels at crafting credible narratives for discerning, technical audiences and is genuinely energized by building from the ground up. You’ll never wait around for something meaningful to launch, and you’ll have direct access to a dream customer base of power users at transformative companies who are eager to engage, provide feedback, and champion our product.
What You Will Do
Shape how we communicate our differentiated value to a technical, discerning market and drive messaging and positioning across go-to-market channels and assets
Lead the marketing side of our product release process, partnering closely with Product, Engineering, Sales & Customer Success to bring a high-velocity roadmap to market with impact
Define and drive go-to-market strategy for new features, capabilities, integrations, and partnerships, from narrative development through execution
Build and maintain deep knowledge of the competitive landscape, turning it into positioning and assets that help Vantage win
Drive the development of content assets and sales enablement materials that accelerate pipeline and help advance each stage in the buyer journey
Interface directly with customers to deepen market understanding and turn their stories into compelling proof points
Support analyst relations, ensuring Vantage is well-represented and influential in the conversations that shape our category
What We're Looking For
5+ years of B2B SaaS product marketing experience for technical products and/or to technical audiences
Proven experience leading the go-to-market side of product launches from start to finish
Comfortable working directly with a wide range of stakeholders, from highly technical customers and engineers to GTM leadership and industry analysts
Exceptional understanding of go-to-market strategy, product positioning, and messaging, with a strong eye for market opportunities and the competitive landscape
Excellent written, verbal, and visual communication skills, with demonstrated experience creating high-impact content and enablement assets that inspire action and fuel growth
High-agency and entrepreneurial; excited to build the function from the ground up
Experience balancing strategic vision and hands-on execution to drive measurable impact in a fast-paced, high-growth environment
A kind person
At this time Vantage is only set up to employ in the United States.
Senior Customer Success Manager
About Vantage:
At Vantage, we're passionate about building a cloud cost transparency platform that helps enable everyone – from developers to enterprises – analyze, report, collaborate on and optimize their cloud infrastructure costs. Both our CEO (a repeat founder) and CTO are passionate about cloud infrastructure. Having worked together at DigitalOcean, they are taking their combined knowledge to build and scale the Vantage platform. Together we are a high output team of ~55 employees based out of New York City (but embrace a remote-friendly lifestyle).
Our current customers include Square, Circle CI, Metronome, Decagon, Temporal and many more.
Vantage is also well capitalized and backed by outstanding top-tier investors including Andreessen Horowitz, Scale Ventures, Matthew Prince (Co-Founder, Cloudflare), Calvin French Owen (Co-Founder, Segment), Ben and Moisey Uretsky (Co-Founders, DigitalOcean), Stephanie and Nat Friedman (CEO, Github), Julia Lipton, Brianne Kimmel and others.
About the Role
Vantage’s customer base is growing and, as a result, we’re looking to onboard another member to our customer success team. The Vantage customer success team works with customers after they’ve already chosen to subscribe to Vantage. You’ll serve as your customer’s main point of contact after being introduced by a sales team member. You’ll lead your customers through onboarding, conduct training sessions, solicit ongoing product feedback, present business reviews, and be the voice of the customer in internal company meetings.
This role is more technical and product-oriented and you’ll be looked at as a subject matter expert from a customer perspective. Customer Success Managers currently work with customers from growth stage startups up to enterprises.
Our customers are technical in nature and require a high bar for people that they work with. If you enjoy infrastructure and working with companies to learn about their infrastructure in an effort to help them save money, this could be an ideal job for you.
What You Will Do:
You will own and lead the complete lifecycle of post sale customer engagement, including onboarding, adoption, value reviews, and renewal playbooks. As we scale, this will evolve
Become a trusted advisor to Vantage customers, ensuring they maximize the benefit of the Vantage solution
Be the voice of the customer within the Vantage organization, advocating on their behalf to drive timely resolution to support issues, feature enhancement requests, and issues representing friction to broader adoption
Effectively engage at all levels of our customer organization and stakeholder personas to ensure a comprehensive, multi-threaded, engagement model
What We're Looking For:
5+ years of customer-centric industry experience as a Customer Success or Technical Account Manager across B2B tech or SaaS
A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTOs, VPs of Engineering/Infrastructure, and DevOps professionals
Previous experience with FinOps Cloud Cost Management solutions
You have a bias for action and believe in continuous development, ambiguity is in your comfort zone
Ability to efficiently manage a wide portfolio of accounts from SMB up to large enterprise accounts
Strong emotional intelligence and the ability to empathize with customers
A kind person
Bonus Points:
Monitoring and observability expertise
One or more of the following certifications: FinOps Certified Practitioner, FinOps Certified FOCUS Analyst, FinOps for AI, FinOps Certified Engineer
One or more of the following certifications: AWS Cloud Practitioner (Foundation), Microsoft Certified (Azure Fundamentals), Google Cloud Digital Leader
Experience building and deploying to cloud infrastructure (AWS, Azure, GCP, etc.)
Relevant Data Visualization / financial product experience
At this time, Vantage is only set up to employ in the United States
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