Hardware Technical Program Manager
Operating System Kernel Engineer
Solutions Architect
Cloud computing is the future of computing, and yet today, that future is restricted to a rental-only service provider model that excludes the on-premises economy. Oxide has built a vertically integrated, rack-level cloud computer, delivering the efficiencies, automation, and developer experience of the cloud in a form that businesses can own. We’re seeking Solutions Architects to serve as a senior technical voice in customer engagements, with prospects, and with partners.
As a Solutions Architect working at Oxide you will:
Serve as Oxide’s technical representative to the customer’s application development, IT operations, and DevSecOps teams to help them evaluate, technically validate, adopt, migrate, operate, and then scale workloads onto Oxide.
Provide technical support for customer programs and initiatives for Oxide while working among application development, IT operations, DevSecOps, cloud operations and migrations teams for efforts like application migration planning, readiness reviews, observability analysis, etc. Prior experience with cloud migrations is helpful but not required.
Possess a very strong knowledge and understanding of both on-premises and cloud infrastructure including: compute, virtualization, containerization, network, storage technologies, infrastructure as a service, platform as a service, and DevSecOps technologies based on industry and previous experience.
Ensure Oxide is positioned as a strategic partner in target and customer accounts by working as a trusted advisor to the entire IT organization among the CIO, CISO, application development, operations, security, architecture, and administration teams.
You will thrive in this role if you:
Have 8+ years in enterprise infrastructure, cloud, or systems architecture roles; prior experience as Solutions Engineer or Solutions Architect is strongly preferred
Possess deep expertise across cloud, compute, storage, and security architectures with a proven track record of executive-level customer engagement and influencing large technology decisions.
Have exceptional communication, presentation, and storytelling abilities combined with strong business orientation that enables you to link technology vision to business value effectively.
Are comfortable working in startup and scale-up environments with the pace and ambiguity that comes with building a generational company.
Have hands-on keyboard experience as a platform or enterprise architect with direct involvement in architecting and executing cloud migrations including preparation, planning, and execution phases.
Are familiar with application rationalization and disposition strategies such as retire, refactor, and lift-and-shift approaches with proven ability to lead execution phases and convince leadership teams to back critical migration strategies.
Understand both cloud and on-premises infrastructure realities deeply and can navigate the complexities of enterprise technology transformation.
Get excited about being the technical voice shaping billion-dollar enterprise transformations and working alongside world-class engineers and executives.
Take responsibility for representing technical excellence at the highest levels and building lasting strategic partnerships.
Don’t mind coworkers getting really excited about decades-old computers.
Before applying for this role, you should:
Listen to Hiring Processes with Gergely Orosz to familiarize yourself with the Oxide hiring process.
Watch What is the Oxide Cloud Computer? from Cloud Field Day to understand the product that we have built and why.
Watch What Does Oxide Value Mean to Oxide Computer Company? from Cloud Field Day to understand how we think of the value that we deliver to customers.
Listen to (or watch!) Uncrating the Oxide Rack on the Software Misadventures Podcast to learn about our perspective on go-to-market (and to see the crate!).
Listen to (or watch!) Inside Oxide on Changelog & Friends to learn about the current expansion of the company and team.
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Listen to some of our episodes of Oxide and Friends. A few recommendations:
Scaling Manufacturing on the challenges of scaling to meet overwhelming demand.
Solutions Software Engineering with Matthew Sanabria on our approach toengineering the integration software that customers need.
Shipping the first Oxide rack: Your questions answered! on the occasion of shipping our first rack in the summer of 2023.
Launching the Cloud Computer on our general availability of the Oxide rack later in 2023.
RTO or GTFO on our perspective on the rash of RTO mandates.
Reflecting on Founder Mode on the widely-read Paul Graham piece.
Quality Manager
Are you a systems thinker who thrives on making things measurably better? We’re looking for a Quality Manager to help us scale and sustain production of our rack-scale computer. You’ll work closely with design, manufacturing, and supplier teams to drive quality across every stage of the product lifecycle, from first article builds to customer deployments.
While Oxide is a remote-friendly company, we’ve found that being physically present at a manufacturing facility can be essential to assuring product quality. This role will involve a significant amount of travel to our contract manufacturers in Minnesota and other suppliers as required.
As a supplier quality manager, you will:
Work closely with our suppliers to develop processes, procedures, and documentation for our product
Collaborate with Oxide engineers and quality engineers at our contract manufacturer to ensure test processes support quality initiatives
Review work instructions developed by the contract manufacturer to ensure our product is correctly assembled
Drive root cause analysis and corrective actions when issues arise in build or test, including component failures and process deviations.
Support first article builds, bring-up, and ongoing production, acting as a hands-on lead from prototype to scale.
Own customer and supplier quality issues. This ranges from working with our warranty and support engineering team to address customer quality issues and following through with suppliers with Non-Conformance Reports (NCR).
Work with our operations team to develop, identify, and deploy a Quality Management System
Develop and maintain quality control plans, incoming inspection procedures, and in-process checks for complex electromechanical systems
Work with Oxide’s infrastructure team to develop a quality portal to communicate requirements to suppliers
Review test results and production data to identify trends, drive root cause analysis, and implement corrective and preventive actions (CAPAs)
Collaborate with quality engineers at our contract manufacturer to resolve line-down issues with urgency.
Evaluate supplier capability, monitor incoming quality performance, and drive continuous improvement with key partners
Define and manage supplier qualification criteria, including PPAP/FMEA documentation where appropriate
Support on-site customer audits as required. Act as the quality liaison between Oxide engineering and external vendors for mechanical, electrical, and assembly-related issues
Participate in design reviews with a focus on inspection feasibility, failure modes, and long-term reliability
Help define meaningful quality metrics and implement scalable systems to track and act on them
Write and maintain clear quality documentation, from procedures and manuals, to issue trackers and failure reports
Build trusted relationships with hardware, software, and manufacturing teams to align on what “good” looks like and how we measure it
You will thrive in this role if you:
Approach quality issues with urgency to identify problems and drive resolution with internal and external teams
Have experience working with contract manufacturers in the electronics industry, from printed circuit board fabrication and assembly all the way to system integration and test.
Enjoy digging into technical data (schematics, datasheets, drawings) to provide recommendations to engineering teams to address quality issues
View quality as an enabling function to scaling a product urgently, without sacrificing rigor
Are comfortable with basic scripting, dashboards, or tools for automating data collection and quality analysis
Are energized by structure, rigor, and systems — but flexible enough to operate in an early-stage, fast-moving environment
Are curious, detail-oriented, and calm in the face of ambiguity or unexpected challenges
Value professional development in quality engineering, such as pursuing CQE or Six Sigma training
Before applying for this role, you should:
Learn enough about our product to understand our approach.
Browse our public Requests for Discussion to get a flavor for how we work.
Listen to Hiring Processes with Gergely Orosz to familiarize yourself with the Oxide hiring process.
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Listen to some of our manufacturing-centric episodes of Oxide and Friends. A few recommendations:
Scaling Manufacturing about our experience rapidly ramping our manufacturing and supply chain.
Tales from Manufacturing: Shipping Rack 1 to hear about how everything came together for our first customer shipment.
Raiding the Minibar about a test rig we’ve developed for our manufacturing line
Integrating Hardware and Software Teams on the benefits of having hardware and software engineers working together.
Field Technical Delivery Engineer
At Oxide, we see every issue in the datacenter as our own, whether it’s hardware, software, or the interaction between the two. Supporting customers in the field goes beyond just replacing hardware: we’re solving problems end-to-end, building trust, and making sure our systems deliver as promised. We are looking for candidates located in the Midwest.
Working at Oxide in Field Delivery you will:
Work closely with customers to deliver timely onsite support — from rack installation to hardware replacements and upgrades — while also troubleshooting complex hardware and software issues to quickly remediate failures.
Perform hands-on work directly on production racks, balancing care, precision, and speed while ensuring minimal disruption to customer operations.
Work closely with our Manufacturing and Operations teams to coordinate replacement parts — ensuring the right components are ordered, shipped, and ready when you arrive onsite.
Manage and triage inbound customer communications, ensuring timely responses, updates, and resolution within SLA commitments.
Collaborate with Support Engineering and other teams to drive resolution, share learnings, and inform product improvements.
Document troubleshooting steps, solutions, and best practices for both internal and customer-facing knowledge bases.
Provide direct feedback from the field to help improve product quality, reliability, and usability.
Act as a trusted technical point of contact for customers, whether onsite or remote, building long-term credibility and trust.
Participate in regular on-call rotations to provide support (onsite and remote) for critical customer issues.
Technical Skills & Experience
Strong proficiency with Unix/Linux system administration (Solaris/illumos experience a plus).
Solid understanding of server architecture, including compute, storage, and networking fundamentals.
Hands-on experience working safely and confidently on racks in production environments.
Hands-on experience with scripting languages (Python, Bash, or similar) for automation and troubleshooting.
Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible, or similar).
Exposure to cloud orchestration platforms and API-driven operations.
Experience debugging distributed systems and working across hardware/software boundaries.
Knowledge of networking protocols (TCP/IP, DNS, DHCP, routing) and system performance tuning.
Ability to interpret logs across the stack to diagnose and resolve issues.
You will thrive in this role if you:
Feel a sense of responsibility for the success of each customer, and measure that success in their terms.
Have deep, hands-on experience in datacenter environments or enterprise IT operations.
Know your way around servers, storage, and networking gear.
Possess strong troubleshooting skills across both hardware and software domains.
Are ready to travel often, including on short notice, to be there for customers onsite, while continuing to support them remotely when not in the field.
Are comfortable lifting and installing datacenter equipment (up to 50 lbs).
Are capable of triaging and prioritizing multiple tasks and issues.
Are deeply curious about the customers that you work with, seeking to understand what makes their businesses thrive and what challenges they are facing.
Pride yourself in developing a deep understanding of the product you are supporting, and are excited at the prospect of being able to run it yourself!
Get excited about a wide range of technical topics and dig really deep into them.
Don’t mind coworkers getting really excited about decades-old computers.
Are passionate about helping to shape a new product in these early days.
Product Assurance Engineer
Are you a curious, detail-oriented person who loves shipping polished products? We are seeking a Product Assurance Engineer to work on a multi-disciplinary team to assure that Oxide ships the highest quality product to our customers.
As a Product Assurance Engineer working at Oxide, you will:
Collaborate with varying internal and external stakeholders to assure that we deliver a product that meets our customers' needs and expectations.
Be the first consumer of every product release - kick the tires by exercising common customer use cases, gathering performance metrics, and operating the rack like a customer would.
Contribute to CI/CD and test infrastructure projects to help improve automated test reliability and turnaround time.
Refine quality and release processes with Program Management and Engineering to assure that we continue to deliver a product that improves with every iteration.
Contribute to other areas of the product that interest you–beyond your day-to-day product assurance duties.
These responsibilities are just a starting place! We’re a small company, we don’t have rigid roles, and we have a lot to do – we can help you grow wherever your interests take you.
You will thrive in this role if you:
Have a strong background in DevOps or SRE, and working knowledge of distributed systems and multi-tier application deployment.
Have hands-on experience with software development, CI/CD pipeline, and test automation.
Have previously worked with complex deliverables involving multiple teams.
Drive clear communication within engineering teams and between engineering teams and the rest of the company.
Are energized by the thought of operating between traditional roles and silos.
Value the written word and can concisely communicate in written form.
Get excited about a wide range of technical topics and dig really deeply into them.
If you don’t meet 100% of these qualifications you should still seriously consider applying – at least one of us was missing each of these at the outset!
Before applying for this role, you should:
Learn enough about our product to understand our approach.
Browse our public Requests for Discussion to get a flavor for how we work.
Listen to "Hiring Processes with Gergely Orosz" to familiarize yourself with the Oxide hiring process.
The full posting opens here — pay, setting and the full description, without leaving the list.