Director, Strategic Business Operations (BizOps)
Location
San Francisco (HQ)
Employment Type
Full time
Location Type
Hybrid
Department
Operations
Overview
Application
Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
We are looking for an exceptional, high-leverage Business Operations leader to serve as a strategic co-pilot to our CEO and CFO.
This is not a pure strategy seat, a deck-building role, or traditional corporate management. We are looking for an "athlete": someone with elite analytical rigor, a first-principles mindset, and the hands-on drive to build data pipelines, run complex business analyses, and personally execute high-stakes initiatives across the company.
You will sit at the center of Substack’s business—identifying bottlenecks, uncovering growth drivers, optimizing creator and reader economics, and building the operating infrastructure that scales our business.
At Substack, you’ll work directly alongside our founders and executive leadership team to shape the future of independent publishing and media. You’ll have a front-row seat—and a hands-on steering wheel—in scaling the business.
Responsibilities
Strategic & Operational Execution: Uncover, prioritize, and drive the business’s highest-impact initiatives across product, growth, pricing, and creator economics.
Data-Driven Business Insights: Get hands-on keyboard with our data. Perform deep-dive analyses on core metrics (e.g., creator churn, reader LTV, network monetization, conversion funnels) to guide product and monetization decisions.
External & Market Intelligence: Conduct rigorous competitive analysis, market mapping, and strategic positioning to evaluate new opportunities, industry shifts, and expansion vectors.
Executive Decision Support: Partner directly with the CEO and CFO to translate complex operational data into clear, actionable executive decisions and board-level strategy.
Management Infrastructure: Design and run our business cadence—KPI tracking, operational reviews, cross-functional alignment, and objective-setting—keeping the executive team in sync and operating with discipline.
Team Building & Leadership: Lead and mentor a lean team of operators as Substack scales, while remaining willing and eager to do the frontline analytical work yourself.
About You
Elite Foundation: 5–10 years of total work experience, including foundational years at a top-tier management consulting firm or investment bank, followed by high-impact BizOps/Strategy experience at a fast-growing tech company. Top-tier undergraduate or MBA (HBS, Stanford, Wharton, etc.) preferred.
Hands-on Analytics: Comfortable with quantitative modeling and data manipulation. Ideally you don’t ask a team to pull numbers for you—you dig into the database yourself.
First-Principles Problem Solver: You break down complex, messy problems into clear hypotheses and actionable frameworks before writing code or pulling data.
Bias for Action & Execution: You don't stop at giving recommendations or making slides. You can help drive implementation end-to-end in partnership with other leaders.
Low Ego, High Ownership: You act like an owner. You care deeply about solving the right problems for creators and readers, regardless of whether a task falls neatly into your job description.
Executive-Level Communication: Concise, direct, and persuasive—able to influence senior executives, engineers, and creative partners alike without relying on corporate jargon.
Substack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $200,000 - $300,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by Substack for a position based in the United States. Employers on this board attest they are hiring domestically.
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is hiring a Business Operations Lead, Compensation & Equity to help build the next stage of our compensation function. This is a senior individual contributor role with exposure to company-level decisions and frequent partnership with the executive team and leaders across People, Finance, Legal, Talent, and the business. You will not manage a team, but you will operate as a thought partner and owner for some of Ramp's most important people and business decisions.
This role works on high-judgment, high-impact questions that sit within a few steps of Ramp's senior leadership team. You will work directly on issues that affect hiring strategy, retention, performance, equity planning, international expansion, executive decision-making, and the employee experience. For the right person, this is a way to build rare expertise in compensation and equity while developing the judgment and company context to take on broader operating roles over time.
You do not need to be a career compensation specialist. You do need to be analytically exceptional, sharp in ambiguous problems, able to earn trust with executives and cross-functional partners, and excited to go very deep in a domain where details matter. You should also be comfortable using AI to build, automate, and improve your own work. This role sits at the intersection of business strategy, finance, people strategy, AI, and company operating rhythms.
What You'll Do
Lead high-priority compensation and equity projects from problem definition through analysis, recommendation, stakeholder alignment, and execution.
Build analytical models and decision frameworks for compensation bands, equity grants, refresh programs, promotion cycles, retention offers, international compensation, incentive structures, and executive-level scenarios.
Partner with leaders across People, Talent, Finance, Legal, Sales, Product, Engineering, and executive leadership to translate complex compensation questions into clear, practical recommendations.
Help run and improve major company-wide compensation processes, including merit cycles, promotion cycles, equity refreshers, offer governance, and special compensation reviews.
Develop tools, templates, dashboards, and workflows that make compensation decisions faster, more accurate, and more consistent as Ramp grows.
Use AI to remove manual work from the compensation function: pulling relevant context, flagging exceptions, drafting decision materials, and automating repeatable analysis.
Pressure-test compensation and equity philosophy against market data, hiring needs, retention risk, budget constraints, and internal equity.
What You Need
4-8 years of experience in business operations, corporate strategy, consulting, finance, people strategy, total rewards, or another analytical operating role, ideally in a high-expectation environment with senior stakeholders, fast timelines, and ambiguous problems.
Exceptional analytical and structured problem-solving skills, including strong Excel / Google Sheets modeling. You can take a messy question, identify the real decision, break it into the right components, and build a path to an answer.
Experience building executive-facing analyses, operating models, decision memos, or board-level materials.
Practical AI fluency. You should be comfortable using AI tools to build, prototype, automate, and improve workflows, with good judgment about where AI helps and where human judgment is required.
Strong communication and stakeholder management skills. You can simplify complex or sensitive topics for executive and non-technical audiences, influence without authority, keep senior partners aligned, handle pushback, and know when to escalate versus when to drive independently.
High emotional intelligence and discretion. This role will touch compensation, equity, performance, retention, and other sensitive employee matters.
Low ego, high ownership, strong business judgment, and real interest in compensation, equity, talent markets, and how people systems shape company performance.
Ability to work onsite from Ramp's New York office three or more days per week.
Nice to Have
Experience in a client service, strategy, finance, or operating environment where you owned complex workstreams and advised senior stakeholders.
Experience in compensation, equity, total rewards, people analytics, workforce planning, sales compensation, or executive compensation.
Experience at a high-growth technology company, fintech company, or late-stage private company.
Familiarity with SQL, Python, or lightweight automation tools.
Exposure to talent strategy, performance management, org design, or financial planning.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships - owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.
Responsibilities:
Acting as the strategic and operational backbone for a Product or GTM organization - your job is to identify the highest-leverage opportunities and drive them to clean outcomes
Leading important product strategy and cross-functional work that doesn’t sit neatly within one team or function, such as launching new products, improving go-to-market motions, or accelerating revenue
Owning foundational operating rhythms - monthly business reports, QBRs, OKRs and KPIs, executive reporting - and evolving them as the business scales
Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions
Using AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier
Qualifications:
6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)
Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
High agency, sense of ownership, and willingness to roll up your sleeves
Ability to build relationships at all levels and drive cross-functional teams to action
Familiarity with AI tools and agents to accelerate workflows is a plus
Knowledge of SQL and Tableau preferred
Experience in fintech, payments, or high-growth SaaS preferred
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice .
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Listed by Plaid for a position based in the United States. Employers on this board attest they are hiring domestically.
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships - owning analysis, operating cadences, and cross-functional projects that span Product, GTM, Engineering, Finance, Legal, and Partnerships. BizOps is a launchpad: past team members have gone on to leadership roles in Product, GTM, and operational functions across Plaid. The role requires someone who is highly analytical, approaches problems in a structured manner, and is proactive in the face of ambiguity.
Responsibilities:
- Acting as the strategic and operational backbone for a Product or GTM organization - your job is to identify the highest-leverage opportunities and drive them to clean outcomes
- Leading important product strategy and cross-functional work that doesn’t sit neatly within one team or function, such as launching new products, improving go-to-market motions, or accelerating revenue
- Owning foundational operating rhythms - monthly business reports, QBRs, OKRs and KPIs, executive reporting - and evolving them as the business scales
- Building out dashboards, metrics, and success measures that give leadership visibility and enable data-driven decisions
- Using AI tools and agents as a default part of how you work - not as an experiment, but as a force multiplier
Qualifications:
- 6–11 years in management consulting, investment banking, and/or operating roles (BizOps, Strategy & Ops, Finance)
- Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions
- High agency, sense of ownership, and willingness to roll up your sleeves
- Ability to build relationships at all levels and drive cross-functional teams to action
- Familiarity with AI tools and agents to accelerate workflows is a plus
- Knowledge of SQL and Tableau preferred
- Experience in fintech, payments, or high-growth SaaS preferred
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Listed by Plaid for a position based in the United States. Employers on this board attest they are hiring domestically.
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
The Chief Business Office (CBO) Business Operations team is seeking a Senior Business Operations Manager to drive financial rigor, operational consistency, and strategic alignment across day-to-day operations for the CBO Organization. We are looking for a self-motivated, deeply analytical, and high-energy professional to design, own, and optimize critical business processes, financial frameworks, and strategic initiatives that support the Chief Business Officer (CBO) organization.
You are a strong self-starter who is expected to operate with high autonomy, maintain rigorous accountability, and serve as a proactive strategic thought partner to leadership. You excel at translating broad goals into structured operational frameworks, managing senior stakeholder relationships, and handling sensitive company data with absolute discretion and confidentiality.
WHAT YOU’LL DO
Drive full program ownership for CBO budgets, including AI-specific costs and ROI, and tie back to broader LRP financial process and models, establishing end-to-end operational workflows, financial discipline, and strategic accountability across the organization
Lead budget allocation recommendations and scenario modeling to provide leadership with data-driven alternatives and impact analyses during strategic planning pivots
Architect and deliver Long Range Plan (LRP) and Annual Planning Financial inputs for the Chief Business Officer, collaborating closely with strategic stakeholders to build multi-year financial projections that align with overarching corporate visions
Drive high-impact strategic initiatives using program management best practices, ensuring complex, cross-functional programs are delivered on time, within scope, and aligned with core leadership objectives
Streamline core operational processes and infrastructure by evaluating and implementing AI tools and automated workflows that scale efficiency, eliminate functional silos, and track ROI
Lead ongoing change management and organizational agility, building robust mitigation strategies to navigate risks and blockers to drive business outcomes
WHO YOU ARE
Bring 7+ years of experience in Business Operations, Program Management, Strategic Finance, Strategy Consulting, or a highly analytical corporate strategy role within a fast-paced, scaling environment
Demonstrate high autonomy and strong strategic partnership skills, with a proven history of acting as a trusted advisor to organizational leadership and driving complex programs end-to-end with minimal guidance, driving business outcomes
Exhibit advanced financial and operational rigor, backed by deep financial acumen and a track record of driving complex annual planning processes, managing multi-million dollar budgets, and executing data-driven resource scenario modeling
Possess a demonstrated mastery over strategic initiatives, with extensive expertise in architecting and steering large-scale, cross-functional programs using industry-standard program management frameworks and best practices
Maintain strong executive presence and stakeholder influence, paired with exceptional communication skills and a natural ability to synthesize complex operational or financial narratives into clear insights for C-suite and executive leadership
Bring a forward-thinking approach to tech strategy and AI fluency, including practical experience evaluating, implementing, and scaling AI tools and automated workflows to optimize team efficiency
Model uncompromising accountability, discretion, and meticulous attention to detail, alongside superior organizational skills and a proven ability to manage highly sensitive company and financial records with absolute confidentiality, skills, and a passion for building standardized, scalable financial processes
Energetic and adaptable approach to managing a fluid portfolio of projects across global teams in multiple time zones
Willing to travel as required by business needs
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $118,000 and $186,000/year, with an expected On Target Earnings (OTE) between $133,000 and $210,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
Listed by Braze for a position based in the United States. Employers on this board attest they are hiring domestically.