Senior Product Manager, Legal
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are currently seeking a Senior Product Manager (Ex-lawyers & paralegals)), Legal to join our Clio Work Team. This role will be based out of one of our Canadian hubs (Vancouver, Calgary, Toronto) in a hybrid capacity. Or remotely across Canada and/or the United states.
What your team does:
Document and legal related workflows are mission critical for any legal practice. Our customers generate, receive and review millions of documents every year. The entire justice system functions through the flow and exchange of documents. Lawyers Our customers need efficient and reliable ways to generate and review a wide variety of documents and automate repetitive drafting at scale.
You will drive the product vision, strategy and roadmap execution for Clio’s drafting workflows - spanning how customers discover, adopt, and automate their document drafting workflows within Clio Work critical aspect of our Clio Work product globally. We also care deeply about how customers first experience these features - reducing friction so that lawyers can reach value quickly and build lasting habits.
You will also be responsible for coordinating with key stakeholders across the product ecosystem to enable powerful horizontal workflows. This is a key area of investment for Clio and a cornerstone of our future growth.
As the successful candidate, we will rely on your tried, tested and well-honed product management skills to shape the trajectory of new products and features, as well as integrations with external products and partners. You will be responsible for driving the success of the product, from concept to delivery, ensuring it meets the evolving needs of legal professionals while maintaining a competitive edge in the market.
What you'll work on:
Product Leadership + Execution: In collaboration with your Developer and Designer counterparts (your triad) you will drive successful outcomes for customers. Working from the overarching strategy set by leadership you will build products and features that make our customers’ workflows more efficient and productive. You will be responsible for establishing key outcomes and metrics to drive our vision and mission. You are able to operate successfully in a rapidly changing dynamic environment.
Cutting edge technology: You will envision how to leverage AI to radically improve the practice of law.
Strategy and Prioritization: You will drive customer and market research, identify opportunities in the Clio Work space, develop unbiased business cases and determine priorities that deliver significant impact for our customers and our business. You will build conviction in the initiatives that you chose to invest in and be willing to pivot when priorities change or new information comes to light.
Market and Customer Understanding: We truly believe that the success of our customers comes first so we have high expectations for Product Managers to be the expert on the user. As such, the candidate is expected to develop strong relationships with our customers and to be engaged in constant communication with customers (existing, churned and prospect), as well as a deep understanding of the markets in which we operate will be expected.
Systems Integration: In partnership with Engineering, you will drive the unification of horizontal workflows.
Partnerships: You'll act as the product liaison for partnerships, focusing on the technical complexities and user experience considerations that come with integrating third-party services.
What you bring:
Proven track record of having independently taken multiple products or features from ideation to a successful launch and landing.
Show a strong track record of meaningful accomplishments, even outside traditional work experience.
Operate with an entrepreneurial mindset; proactive, resourceful, and naturally take ownership.
Demonstrate strong curiosity and self-reliance; able to figure things out independently in ambiguous situations.
Think holistically about product, from user experience to pricing and internal tooling. Experience thinking about the full customer journey, from first use through habitual adoption.
Apply systems thinking to connect workflows, tools, customer needs, and business outcomes.
Design and document key workflows, especially where documents and structured processes are involved.
Thrive in stretch roles and have successfully stepped up into more senior responsibilities.
Bonus points if you have:
Founder or Co-Founder experience.
Legal expertise or experience working in the legal industry
Adjacent experience with other judicial solutions that complement your legal subject matter expertise (experience working with or for legal providers)
Experience with AI-assisted document automation
Knowledge of document standards, especially in the legal industry (ex. ISO).
Successfully launched products in global markets
A number of failures under your belt, the learnings of which you can bring to Clio.
Have the ability to foster strong relationships with stakeholders at all levels within the organization.
Have a track record of breaking down objectives into initiatives and delivering to customers at scale.
Demonstrable experience self-serving answers, insights and data from a variety of data analytics tools.
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
ApplySenior Account Executive
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by while .
Summary:
We are currently seeking a Senior Account Executive, to join our growing Sales team in South Africa. This role will also involve occasional travel internationally for meetings and events.
Clio’s Ireland team drives our EMEA expansion and is home to product development, sales, marketing, and customer success. The team operates like a startup within a larger company, which means we experiment and blaze the trail for Clio in new markets around the world.
We are looking for someone who is interested in playing a critical role in a close-knit, supportive team as we strive to become the market leader across the world. This team is hyper-focused on enabling our customers’ success at every interaction point with Clio. We are a dedicated team who enjoy what we do and are serious about truly making a positive impact on our customers’ businesses.
What your team does:
Our Account Executive is rapidly growing in a relatively untapped market and focused on driving Clio value for larger law firms. They generate pipeline, discover opportunities, evaluate technical product fit, and partner towards solutions to complex problems leveraging Solution Engineers and our Channel. They are human and high performing; while also working cross-functionally to drive Clio’s development of a leading cloud based solution for mid-market firms.
Who you are:
We aren’t looking for any traditional account executives to join this team. We are looking for an individual that thrives in a rapid-growth and high velocity environment. We are looking for dedicated professionals eager to grow their business, their customers, their peers and themselves. We want you to be hungry yet humble.
Reporting to the Sales Manager, this exciting opportunity calls upon your prior B2B sales experience in developing and maintaining a deep understanding of technology, and its value, by building breadth and depth of knowledge around Clio’s platform and services.
You will serve as a trusted advisor and bring your consultative mindset to each interaction and drive effective change for your customers and peers.
You play well with others. You thrive in a fast-paced, collaborative environment. You bring a unique point of view to the table, and bring out the best in your teammates. You solicit feedback on your own work and add value to others' work.
What you’ll work on:
Strategically work qualified opportunities through 3-12 month deal cycles
Work closely with our SDR team to hunt and prospect for new opportunities
Methodically manage sales pipeline and forecast in SFDC
Skillfully qualify product fit in discovery calls, deliver value based demonstrations, while leveraging strong product knowledge and inside sales best practices
Work with Solution Engineers, Channel Partners, Product and CS to provide solutions to customers
Develop business cases for prospects, compelling events and negotiate deal closures
Comfortably navigate through multiple decision makers including large partnership groups & C-Suite executives to secure all approvals
Consistently exceed your annual sales quota and be well-compensated for doing so
What you may have:
4+ years of progressive experience on an inside sales team (or equivalent experience);
2 years closing large, complex deals with multiple stages in the SaaS industry;
Highly passionate;
High performing in previous roles.
Serious bonus points if you have:
Experience in the legal industry
Experience in a hyper-growth environment
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
ApplyPre-Sales Solution Architect, Enterprise
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by while .
Summary:
We’re looking for a Pre-Sales Solution Architect, Enterprise in the New York City area to join our growing Enterprise Sales team. In this role, you’ll be a key technical advisor during the sales process, delivering high-impact product demos and proof-of-concepts to large law firms using our adaptive work management platform. You’ll collaborate across teams to design tailored solutions that solve real problems and exceed client expectations.
ShareDo, now part of Clio, as “Clio Operate”—the global leader in legal technology—is a cutting-edge adaptive work management platform designed for mid-to-large law firms. Our mission is to help firms streamline complex legal processes, increase profitability, and deliver exceptional client experiences.
What Your Team Does
As a Pre-Sales Solution Architect at Clio, you will be a cornerstone of our sales process, delivering detailed technical demonstrations and crafting tailored proof-of-concepts (POCs) to show how Clio Operate meets the unique requirements of our enterprise clients. You will be a trusted advisor to prospects, engaging with IT Teams, Business Teams and senior decision-makers, while collaborating closely with sales, product, and delivery teams to ensure our solutions exceed expectations. As we grow, there will be opportunities to build and lead a team of pre-sales professionals, so leadership potential and a desire to shape the future of this function are key to this role.
What You’ll Do
Deliver engaging, tailored product demos and proof-of-concepts that showcase how Clio Operate solves specific client challenges
Analyze complex business processes and identify automation opportunities to improve operational efficiency
Translate client needs into scalable, practical solutions using Clio Operate’s platform capabilities
Collaborate closely with sales to develop solution strategies that resonate with stakeholders and help close high-value deals
Act as a technical lead during discovery sessions, workshops, evaluations, and proposal presentations
Support smooth transitions from sales to implementation, providing clear documentation and project context
Stay informed on legal tech trends, SaaS innovations, and workflow automation to position Clio Operate effectively and competitively
What You Bring
5+ years in pre-sales, solution consulting, or business analysis within a complex SaaS & enterprise software environment
Proven experience designing and delivering demos and POCs that reflect real-world enterprise use cases
Deep understanding of process automation, integration patterns, and business workflow design
Experience in legal tech, case/matter management, or adjacent B2B industries is highly beneficial
Outstanding communication skills—you can distill complex technical concepts into clear, persuasive narratives for any audience
Skilled at engaging with IT stakeholders, business users, and executive decision-makers throughout long sales cycles
Collaborative, proactive, and energized by the opportunity to work cross-functionally across sales, product, and implementation teams
Leadership potential with a desire to shape and grow a high-performing pre-sales function as we scale
Willingness and ability to travel up to 20% for in-person meetings, presentations, and relationship-building across the U.S.
Notes
This role is based in New York City and offers a flexible hybrid work schedule, with opportunities to collaborate in the office at least 2 days per week.
We’re excited to connect with candidates who are able to commute to our New York City office and enjoy a balance of in-person and remote work.
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The expected salary range* for this role is $130,300 to $153,300 to $176,300 USD. The expected new hire commission range for this role is $55,800 to $65,700 to $75,500 USD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped.*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
ApplyDirector of Professional Services
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by while .
Summary:
About the Role
Note: This role requires two days per week onsite in Manhattan.
We’re on a mission to transform how large law firms run their business. ShareDo (powered by Clio) is an enterprise legal work management platform built to help firms scale smarter, deliver exceptional client service, and operate with greater efficiency.
As Director, Professional Services, you’ll lead the global delivery and implementation of ShareDo solutions across complex enterprise environments. You’ll be accountable for the success of every customer deployment, ensuring on-time, high-quality implementations that drive measurable client impact. You’ll design and scale a best-in-class professional services organization that enables predictable delivery, operational excellence, and long-term customer success.
This role requires a proven leader with deep enterprise SaaS implementation experience, skilled in navigating multi-stakeholder environments, building delivery teams, and establishing scalable processes that meet the rigor and expectations of global enterprise clients.
You’ll work cross-functionally with Product, Engineering, Sales, and Customer Success to ensure clients achieve value from day one, and you’ll build the systems, processes, and team culture that allow us to grow rapidly and sustainably.
What You’ll Be Doing
Build and Lead a World-Class Services Organization
Lead and grow a team of legal architects responsible for end-to-end delivery of large-scale enterprise projects.
Define and continuously improve delivery methodologies, tools, and processes that enable scalable, repeatable, and efficient implementations for complex clients.
Set and manage key performance indicators across utilization, gross margin, and time-to-value.
Ensure Successful Enterprise Delivery and Customer Outcomes
Oversee the full lifecycle of enterprise client projects, from design and planning to configuration, testing, training, and go-live.
Maintain a governance framework for all delivery projects, ensuring predictable outcomes, strong financial control, and excellent client experience.
Act as a senior escalation point for clients, resolving complex delivery challenges with empathy, urgency, and partnership.
Establish strong executive relationships with enterprise customers and ensure delivery aligns with their broader transformation goals.
Drive Operational Excellence and Continuous Improvement
Develop a professional services “delivery playbook” that standardizes how we implement ShareDo US across enterprise client types and regions.
Identify and implement process innovations that improve efficiency, quality, and customer satisfaction.
Build and maintain a reporting rhythm to track project health, utilization, and financial performance, sharing insights with leadership.
Strategic Growth and Capacity Planning
Partner with Sales, Product, and Customer Success to forecast demand and resource needs in enterprise accounts.
Define the long-term capacity plan for the PS organization in alignment with company growth objectives.
Partner with Talent Acquisition and Capability Leads to attract, develop, and retain top-tier enterprise delivery talent.
Commercial and Partner Management
Own professional services P&L accountability, ensuring utilization, margin, and delivery profitability targets are met.
Manage subcontractor and partner relationships, ensuring high-quality delivery and sustainable margin structures.
Collaborate with system integrators and delivery partners to expand implementation capacity and accelerate adoption within the enterprise market.
What You May Have
Proven experience leading Professional Services or Delivery organizations for enterprise SaaS or complex software solutions.
A track record of delivering large-scale, multi-phase enterprise implementations involving multiple stakeholder groups and integration touchpoints.Deep understanding of enterprise project governance, risk management, and change management best practices.
Experience with utilization and revenue forecasting, with comfort owning P&L-level accountability.
Strong leadership skills with the ability to inspire, coach, and scale high-performing delivery teams across multiple geographies.
Exceptional communication and stakeholder management skills, able to engage confidently with enterprise executives, project sponsors, and technical teams alike.
Background in legal tech, professional services automation, or enterprise workflow software is a strong asset.
What You’ll Bring
A builder’s mindset, you’re energized by taking something from 0 → 1 → scale.
Enterprise discipline, you understand what excellence looks like in complex delivery environments and know how to get there.Customer obsession, you care deeply about outcomes, not just outputs.
A collaborative leadership style that values learning, humility, and progress.
This is a new role.What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The expected salary range* for this role is $167,000 to $208,800 to $250,600 USD. The expected new hire commission range for this role is $111,400 to $139,200 to $167,000 USD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped.*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
ApplyEditor
Editor
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by while .
Summary:
We are currently seeking an Editor to join our Editorial team. This role is fully remote, with a priority for candidates in North America. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days.
What your team does:
In the Editorial department, we are dedicated to maintaining the integrity of the legal content that powers our platform. We focus on critical areas such as updating our statutory, regulatory, and court rules collections and "Cert" work to ensure our legal materials are current, accurate and high-performing. As we scale, we are implementing infrastructure-level AI and engineering resources to modernize our editorial processes, ensuring we remain the world’s leading provider of cloud-based legal technology.
Who you are:
You are an enthusiastic, well-organized professional who takes pride in the precision of your work. You have a deep interest in the U.S. Court System and legal research, and you’re looking for a role that offers significant room for advancement. You are a "storyteller" who can see the impact of your work on the broader legal system.
What you’ll work on:
On a daily basis, you will be the engine behind our U.S. Court content updates. Your typical day involves:
Analyze and maintain statutes, administrative codes, and cases for an assigned jurisdiction or set of states/countries.
Apply and review case treatment taxonomies, ensuring accuracy and consistency across the collections.
Write and update case headnotes and summaries (digests) where required.
Conduct quality checks on work submitted by other Editors or external contractors.
Identify gaps or issues in the content collection and escalate with appropriate documentation.
Contribute to technical specifications for developers setting up new data pipelines or parsers.
Coordinate with the Content team on prioritization of editorial backlogs.
Use Iceberg (vLex's internal content factory tool) and jurisdiction-specific editorial tools.
What you may have:
A Juris Doctor (JD) or experience as an attorney is highly preferred to ensure familiarity with the U.S. Court System and U.S. Case Law.
Experience with statute editing, proprietary citators, and case analysis.
Soft Skills: A high level of attention to detail and an enthusiastic approach to problem-solving.
Serious bonus points if you have:
AI Knowledge: Experience or a strong interest in learning how to enhance editorial infrastructure using AI.
A Growth Mindset: A desire to help make the world of work more awesome and a drive for future leadership.
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The expected salary range* for this role is $0 to $0 to $0 USD. There are a separate set of salary bands for other regions based on local currency.*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
ApplyPre-Sales Solution Architect, Enterprise
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We’re looking for a Senior Enterprise Sales Solution Architect in the New York City area to join our growing Enterprise Sales team. In this role, you’ll be a key technical advisor during the sales process, delivering high-impact product demos and proof-of-concepts to large law firms using our adaptive work management platform. You’ll collaborate across teams to design tailored solutions that solve real problems and exceed client expectations.
ShareDo, now part of Clio, as “Clio Operate”—the global leader in legal technology—is a cutting-edge adaptive work management platform designed for mid-to-large law firms. Our mission is to help firms streamline complex legal processes, increase profitability, and deliver exceptional client experiences.
What Your Team Does
As a Senior Enterprise Sales Solution Architect at Clio, you will be a cornerstone of our sales process, delivering detailed technical demonstrations and crafting tailored proof-of-concepts (POCs) to show how Clio Operate meets the unique requirements of our enterprise clients. You will be a trusted advisor to prospects, engaging with IT Teams, Business Teams and senior decision-makers, while collaborating closely with sales, product, and delivery teams to ensure our solutions exceed expectations. As we grow, there will be opportunities to build and lead a team of pre-sales professionals, so leadership potential and a desire to shape the future of this function are key to this role.
What You’ll Do
Deliver engaging, tailored product demos and proof-of-concepts that showcase how Clio Operate solves specific client challenges
Analyze complex business processes and identify automation opportunities to improve operational efficiency
Translate client needs into scalable, practical solutions using Clio Operate’s platform capabilities
Collaborate closely with sales to develop solution strategies that resonate with stakeholders and help close high-value deals
Act as a technical lead during discovery sessions, workshops, evaluations, and proposal presentations
Support smooth transitions from sales to implementation, providing clear documentation and project context
Stay informed on legal tech trends, SaaS innovations, and workflow automation to position Clio Operate effectively and competitively
What You Bring
5+ years in pre-sales, solution consulting, or business analysis within a complex SaaS & enterprise software environment, preferably in legal-tech
Proven experience designing and delivering demos and POCs that reflect real-world enterprise use cases
Deep understanding of process automation, integration patterns, and business workflow design
Experience in legal tech, case/matter management, or adjacent B2B industries is highly beneficial
Outstanding communication skills—you can distill complex technical concepts into clear, persuasive narratives for any audience
Skilled at engaging with IT stakeholders, business users, and executive decision-makers throughout long sales cycles
Collaborative, proactive, and energized by the opportunity to work cross-functionally across sales, product, and implementation teams
Leadership potential with a desire to shape and grow a high-performing pre-sales function as we scale
Willingness and ability to travel up to 30% for in-person meetings, presentations, and relationship-building across the U.S.
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Legal Architect, Enterprise
Director, Enterprise Sales
Director of Professional Services
Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
Imagine you could personally change the future of the legal industry, starting from the first customer and scaling a high-growth business unit in the world’s largest legal market. As General Manager, Sharedo US (powered by Clio), you’ll lead our expansion into the US enterprise market, defining how Sharedo transforms how large law firms run their business.
This is a rare opportunity to launch and grow a startup inside an established company. You’ll architect and execute the strategy to bring a proven product to a market where competition is low, and demand for scalable, process-driven solutions is high. You'll build the go-to-market engine and establish a professional services function to support complex enterprise implementations.
Working in partnership with North American leadership and reporting to the GM Sharedo, you are responsible for leading, managing and continuously developing all aspects of Sharedo’s US Business.
What you’ll be doing:
Lead Sharedo’s entry and growth in the North American enterprise legal market, from first customer to scaled operation.
Develop and execute a strategic vision to grow revenue and market share in the US enterprise legal segment, in close alignment with Sharedo UK.
Build and lead a multi-disciplinary team spanning enterprise sales, professional services, solutions, delivery, and partner programs.
Develop and execute a go-to-market strategy for large law firms (300+ seats), driving awareness, adoption, and momentum.
Stand up and scale a professional services organization to support complex software implementations, including team structure and process design.
Create and manage a partner ecosystem, including system integrators and implementation firms, to accelerate delivery and adoption.
Collaborate with Sharedo UK and Clio teams on product strategy, roadmap localization, and customer feedback loops.
What you may have:
Proven experience as a General Manager or senior business leader, responsible for both GTM and services in enterprise SaaS.
Enterprise software experience, with a strong track record of closing and implementing complex, multi-stakeholder deals.
A CEO mindset—high agency, cross-functional fluency, P&L ownership, and comfort operating in ambiguity.
Strong people leadership experience; you’ve built and led 30+ person orgs across sales, services, or CS.
Experience building professional services and delivery functions in a complex B2B environment.
Deep understanding of how to build and scale partner programs and customer onboarding processes.
Ability to drive strategy but also roll up your sleeves and build.
Background in or exposure to legal tech and understanding of law firm operations is a strong plus.
Growth mindset when it comes to process improvement and new technologies, especially AI
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
Flexible time off policy, with an encouraged 20 days off per year.
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The full salary range* for this role is $224,000 to $280,000 to $336,000 USD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
The full posting opens here — pay, setting and the full description, without leaving the list.