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Customer Success Manager (Bay Area, CA)
WorkBoard · Redwood City, California, United States
$90k–140k
36 days ago
♡
Customer Success Manager (Bay Area, CA)
WorkBoard · Redwood City, California, United States
$90k–140k
36 days ago
♡
Construction Customer Success Manager - Onsite (relocation bonus provided)
Buildots · Tel-Aviv
Not listed
65 days ago
♡
*Traveling Construction Customer Success Manager (80% travel required)
Buildots · Dallas, Texas
$90k–140k
123 days ago
♡
*Traveling Construction Customer Success Manager (80% travel required)
Buildots · Houston, Texas
$90k–140k
123 days ago
♡
*Traveling Construction Customer Success Manager (80% travel required)
Buildots · Austin, Texas
$90k–140k
123 days ago
♡
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Customer Success Manager (Bay Area, CA)
WorkBoard · Redwood City, California, United States
Pay
$90k–140k
Setting
On-site
Back to jobs
Customer Success Manager (Bay Area, CA)
Redwood City, California, United States
Apply
Hybrid — Bay Area, CA candidates preferred
About WorkBoard
WorkBoard’s mission is to help companies and the people in them achieve their best results. We pioneered the Strategy Execution solution category so leaders can communicate strategy and align efforts well in a faster changing world, and so team members are energized by the purpose and impact of their work. Our customers drive faster growth and competitive advantage because they have higher alignment, real-time transparency, and sharper focus on the results that matter. Companies like Ford, Boeing, 3M, Mars, State Street Bank, Cisco, Workday, Renault, Virgin Media O2 and many others use WorkBoard’s platform, expert services, and professional certification programs to achieve their ambitious strategies.
WorkBoard has built a clear lead in the Strategy Execution space in large part because its founders and team members are experienced company builders focused on true, differentiated value for our customers. WorkBoard is backed by top-tier venture investors including SoftBank, Andreessen Horowitz, Notable Capital, Intel Capital and Workday Ventures.
THE OPPORTUNITY
The direct WorkBoard buyer is typically the CEO or GM of a business unit and our platform is deployed to all employees under the P&L owner – giving the company a very large market opportunity. As a Customer Success Manager, you will be consulting clients on accelerating the achievement of their company’s strategy and apply our solution to make alignment and accountability remarkably easy, so they can achieve great results. This role presents a rare opportunity to see first-hand and influence how companies and teams formulate their strategic objectives, operationalize them to drive results, and make a tangible impact on employee engagement and business results. You’ll form strategic advisor relationships with C-Level Executives, and coach their team to manage, communicate and operationalize their results achievement.
You’ll play a pivotal role in making strategic priorities relevant and meaningful at every level of the organization. Your strategy execution expertise will enable our customers to increase the business results they realize from the WorkBoard platform.
As a Customer Success Manager, you will have the chance to leverage your mastery of outcomes, timelines, and change management to influence companies to achieve their business results. Over time, you will:
Construct and execute self-sustaining programs that alter the way the largest global companies run their businesses and drive outcomes that provide incredible value.
Form deep, highly trusted relationships with Senior Executives and Program Teams guiding them to ensure WorkBoard is embedded with expert communities, strong team communications, and meaningful training specific for their teams.
Train and enable our customers to increase the business results they realize from the platform by finding the most impactful ways to apply our solution in the context of their business needs.
COMING IN
5-8 years of overall work experience with 3 years in Customer Success, Program Management, Consulting, or Professional Services
You have worked either in, or for, a high-growth SaaS technology company and have an arsenal of successful management, communication, and change management tactics that have driven successful application adoption and a great customer experience!
Comfortable working with AI tools and an AI-forward mindset, using AI to work smarter and drive better outcomes for customers.
Experience with strategy execution and strategic portfolio management is a plus.
You have worked in a fast-paced, client-facing environment and thrive under tight timelines and shifting priorities.
A self-starter who takes ownership and drives outcomes
You have a bias for action, a passion for technology, and super effective at:
Using your leadership skills to create program structure and influence newly formed cross functional teams, to execute successfully in ambiguous situations
Creating, activating, and successfully managing a program plan with tight timelines
Inventing, testing, and codifying program team best practices for repeatability and scale
WITHIN ONE MONTH, YOU'LL:
Be certified as a WorkBoard Expert and OKR Coach to build a deep understanding of our buyer, their pain points, our methodology, and how we work as a team
Deep-dive with sales, customer success, and strategic services teams to understand how we partner together
Be able to articulate the value, benefits and relevance of our platform easily and effectively
Create, internalize, and dazzle members of your account team with strategy execution success plans, and contact maps for all of your customers
Know all of your customer teams and the objectives and key results they are looking to achieve in the quarter
Dazzle a WorkBoard expert with your enthusiastic demo
Meet with 5 enthusiastic WorkBoard customers and shadow 5 Program Meetings to understand team dynamics and how we help
Be a daily user of WorkBoard and Salesforce to drive growth
WITHIN THREE MONTHS, YOU'LL:
Be a valued partner by leading a full schedule of customer success plans and Program Teams at your client accounts to drive high consumption and value from the WorkBoard platform
Be maniacally focused on measuring, planning, optimizing and ultimately ensuring our program drives results achievement for our customers
Leverage your incredible organization skills to bring our customers together and build an active WorkBoard community
Tap into your change management experience by ensuring meaningful communication plans are in full effect with your customers
Bring alignment and accountability into every user’s work process by promoting and coordinating digital and instructor led training
Have 2 - 3 active customer-communities working together in each of your accounts to internalize and scale WorkBoard skills and OKR best practices, driving high consumption and self-sufficiency
Spend a great deal of time with our amazing customers - 50% travel likely
WITHIN SIX MONTHS, YOU'LL:
Be a customer success manager extraordinaire to 10-15 different client teams
Have developed two-dozen champions for WorkBoard in your business
Know two dozen Sr. Director and VP level WorkBoard champions that you can tap for insights, references, and case studies to express the business value WorkBoard is helping them drive for their company
Guide your client teams towards a variety of different tactics and activities influencing account health metrics (AI and Agent usage and platform consumption)
THE TEAM
You’ll join a rockstar customer success team where everyone is striving to improve the value and quality of experience we provide customers by delivering at our best. We are a collaborative team of voracious learners, excited to guide our customers to close the strategy execution gap and operationalize their results. We are a passionate group who “falls in love” with our customers and is fully dedicated to ensure their success. We are a no-ego bunch, and super excited to help our customers achieve their growth plans!
OUR VALUES - WE LIVE BY THE 4 H’S
Humble experts ~ Hungry for the opportunity ~ Intellectually honest ~ Operating as one happy team
A FEW OF OUR AWESOME BENEFITS
Discretionary Time off & sick days
Paid holidays
Health insurance
401K with employer matching
Quarterly All-Hands Meetings
And much more!
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates learning, diversity and inclusion. If you’re hungry to grow your skills while growing a company, your sense of urgency matches the size of our market opportunity, and you value and enable team mates’ contributions, then come join us!
The US base salary range for this full-time position is $100-140k annual salary. Our salary ranges are determined by role, level and geographic location. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
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Listed by WorkBoard for a position based in the United States. Employers on this board attest they are hiring domestically.
Customer Success Manager (Bay Area, CA)
WorkBoard · Redwood City, California, United States
Pay
$90k–140k
Setting
On-site
Back to jobs
Customer Success Manager (Bay Area, CA)
Redwood City, California, United States
Apply
Hybrid — Bay Area, CA candidates preferred
About WorkBoard
WorkBoard’s mission is to help companies and the people in them achieve their best results. We pioneered the Strategy Execution solution category so leaders can communicate strategy and align efforts well in a faster changing world, and so team members are energized by the purpose and impact of their work. Our customers drive faster growth and competitive advantage because they have higher alignment, real-time transparency, and sharper focus on the results that matter. Companies like Ford, Boeing, 3M, Mars, State Street Bank, Cisco, Workday, Renault, Virgin Media O2 and many others use WorkBoard’s platform, expert services, and professional certification programs to achieve their ambitious strategies.
WorkBoard has built a clear lead in the Strategy Execution space in large part because its founders and team members are experienced company builders focused on true, differentiated value for our customers. WorkBoard is backed by top-tier venture investors including SoftBank, Andreessen Horowitz, Notable Capital, Intel Capital and Workday Ventures.
THE OPPORTUNITY
The direct WorkBoard buyer is typically the CEO or GM of a business unit and our platform is deployed to all employees under the P&L owner – giving the company a very large market opportunity. As a Customer Success Manager, you will be consulting clients on accelerating the achievement of their company’s strategy and apply our solution to make alignment and accountability remarkably easy, so they can achieve great results. This role presents a rare opportunity to see first-hand and influence how companies and teams formulate their strategic objectives, operationalize them to drive results, and make a tangible impact on employee engagement and business results. You’ll form strategic advisor relationships with C-Level Executives, and coach their team to manage, communicate and operationalize their results achievement.
You’ll play a pivotal role in making strategic priorities relevant and meaningful at every level of the organization. Your strategy execution expertise will enable our customers to increase the business results they realize from the WorkBoard platform.
As a Customer Success Manager, you will have the chance to leverage your mastery of outcomes, timelines, and change management to influence companies to achieve their business results. Over time, you will:
Construct and execute self-sustaining programs that alter the way the largest global companies run their businesses and drive outcomes that provide incredible value.
Form deep, highly trusted relationships with Senior Executives and Program Teams guiding them to ensure WorkBoard is embedded with expert communities, strong team communications, and meaningful training specific for their teams.
Train and enable our customers to increase the business results they realize from the platform by finding the most impactful ways to apply our solution in the context of their business needs.
COMING IN
5-8 years of overall work experience with 3 years in Customer Success, Program Management, Consulting, or Professional Services
You have worked either in, or for, a high-growth SaaS technology company and have an arsenal of successful management, communication, and change management tactics that have driven successful application adoption and a great customer experience!
Comfortable working with AI tools and an AI-forward mindset, using AI to work smarter and drive better outcomes for customers.
Experience with strategy execution and strategic portfolio management is a plus.
You have worked in a fast-paced, client-facing environment and thrive under tight timelines and shifting priorities.
A self-starter who takes ownership and drives outcomes
You have a bias for action, a passion for technology, and super effective at:
Using your leadership skills to create program structure and influence newly formed cross functional teams, to execute successfully in ambiguous situations
Creating, activating, and successfully managing a program plan with tight timelines
Inventing, testing, and codifying program team best practices for repeatability and scale
WITHIN ONE MONTH, YOU'LL:
Be certified as a WorkBoard Expert and OKR Coach to build a deep understanding of our buyer, their pain points, our methodology, and how we work as a team
Deep-dive with sales, customer success, and strategic services teams to understand how we partner together
Be able to articulate the value, benefits and relevance of our platform easily and effectively
Create, internalize, and dazzle members of your account team with strategy execution success plans, and contact maps for all of your customers
Know all of your customer teams and the objectives and key results they are looking to achieve in the quarter
Dazzle a WorkBoard expert with your enthusiastic demo
Meet with 5 enthusiastic WorkBoard customers and shadow 5 Program Meetings to understand team dynamics and how we help
Be a daily user of WorkBoard and Salesforce to drive growth
WITHIN THREE MONTHS, YOU'LL:
Be a valued partner by leading a full schedule of customer success plans and Program Teams at your client accounts to drive high consumption and value from the WorkBoard platform
Be maniacally focused on measuring, planning, optimizing and ultimately ensuring our program drives results achievement for our customers
Leverage your incredible organization skills to bring our customers together and build an active WorkBoard community
Tap into your change management experience by ensuring meaningful communication plans are in full effect with your customers
Bring alignment and accountability into every user’s work process by promoting and coordinating digital and instructor led training
Have 2 - 3 active customer-communities working together in each of your accounts to internalize and scale WorkBoard skills and OKR best practices, driving high consumption and self-sufficiency
Spend a great deal of time with our amazing customers - 50% travel likely
WITHIN SIX MONTHS, YOU'LL:
Be a customer success manager extraordinaire to 10-15 different client teams
Have developed two-dozen champions for WorkBoard in your business
Know two dozen Sr. Director and VP level WorkBoard champions that you can tap for insights, references, and case studies to express the business value WorkBoard is helping them drive for their company
Guide your client teams towards a variety of different tactics and activities influencing account health metrics (AI and Agent usage and platform consumption)
THE TEAM
You’ll join a rockstar customer success team where everyone is striving to improve the value and quality of experience we provide customers by delivering at our best. We are a collaborative team of voracious learners, excited to guide our customers to close the strategy execution gap and operationalize their results. We are a passionate group who “falls in love” with our customers and is fully dedicated to ensure their success. We are a no-ego bunch, and super excited to help our customers achieve their growth plans!
OUR VALUES - WE LIVE BY THE 4 H’S
Humble experts ~ Hungry for the opportunity ~ Intellectually honest ~ Operating as one happy team
A FEW OF OUR AWESOME BENEFITS
Discretionary Time off & sick days
Paid holidays
Health insurance
401K with employer matching
Quarterly All-Hands Meetings
And much more!
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates learning, diversity and inclusion. If you’re hungry to grow your skills while growing a company, your sense of urgency matches the size of our market opportunity, and you value and enable team mates’ contributions, then come join us!
The US base salary range for this full-time position is $100-140k annual salary. Our salary ranges are determined by role, level and geographic location. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Create a Job Alert
Interested in building your career at WorkBoard? Get future opportunities sent straight to your email.
Create alert
Apply for this job
*
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Autofill my application
First Name*
Last Name*
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Cover Letter
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Attach
Google Drive
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Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile
Are you currently based in the Bay Area and open to a hybrid schedule there?*
Select...
Will you now or in the future require immigration sponsorship for employment (e.g., H-1B or other work visa)?*
Select...
Submit application
Powered by
Listed by WorkBoard for a position based in the United States. Employers on this board attest they are hiring domestically.
Construction Customer Success Manager - Onsite (relocation bonus provided)
Buildots · Tel-Aviv
Pay
Not listed
Setting
Hybrid
About Buildots
Buildots is the construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.
Fortune 500 contractors and owners trust Buildots, including Turner Construction, JE Dunn, Intel, and Bouygues. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.
Current Openings
Location
Department
Business Ops
IT Administrator
Tel-Aviv
Full-time
Office Admin
Tel-Aviv
Customer Excellence
*Business Process Manager
Tel-Aviv
Full-time
Customer Enablement Manager
Tel-Aviv
Full-time
Customer Success
*Construction Customer Success Manager
USA
Full-time
*Construction Customer Success Manager
Denver, Colorado
Full-time
*Construction Customer Success Manager
Atlanta
Full-time
*Construction Customer Success Manager
Washington DC
Full-time
*Construction Customer Success Manager
Charlotte, North Carolina
Full-time
*Construction Customer Success Manager
New York
Full-time
*Construction Customer Success Manager
Dallas, Texas
Full-time
*Construction Customer Success Manager
Boston, Massachusetts
Full-time
*Construction Customer Success Manager - Onsite (relocation bonus provided)
Turkey, Texas
Construction Customer Success Manager - Onsite (relocation bonus provided)
Dholera, India
Full-time
Data Operations
Field Operations Group Lead
Tel-Aviv
Development
*DevOps Engineer
Tel-Aviv
Full-time
*Engineering Backend Team Lead
Tel-Aviv
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*Full-Stack Team Lead
Tel-Aviv
Full-time
*Senior Backend Engineer
Tel-Aviv
Full-time
Finance
Bookkeeper
Chicago, Illinois
Full-time
Bookkeeper
Austin, Texas
Full-time
Bookkeeper
Tel-Aviv
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General
Project Manager
Austin, Texas
Project Manager
Toronto
Project Manager
Chicago, Illinois
Operations
*Construction Solution Manager
Tel-Aviv
Full-time
*Construction Solution Manager
Austin, Texas
Full-time
*Construction Solution Manager
Chicago, Illinois
Full-time
*Construction Solution Manager
Charlotte, North Carolina
Full-time
BIM Specialist - Major Projects
Tel-Aviv
Full-time
Process Operations Specialist
Tel-Aviv
Full-time
Project Configuration Specialist
Tel-Aviv
Full-time
Project Manager
Tel-Aviv
Full-time
Schedule Integration Specialist & Team Lead
London, UK
Full-time
Research
*Team Lead Deep Learning Researcher 3D
Tel-Aviv
Full-time
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Canada
Full-time
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USA
Full-time
BDR - Chicago
Chicago, Illinois
Full-time
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USA
Enterprise Account Executive - Semiconductor Fabrication
USA
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London, UK
Full-time
Senior Account Manager
London, UK
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*Technical Product Manager
Tel-Aviv
Full-time
Terms & Policies · Cookies
Listed by Buildots for a position based in the United States. Employers on this board attest they are hiring domestically.
*Construction Customer Success Manager
Buildots · Washington DC
Pay
$90k–140k
Setting
Hybrid
ALL JOBS
*Construction Customer Success Manager
Customer Success
Washington DC
Full-time
Description
About Buildots
Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.
Fortune 500 contractors and owners trust Buildots, including Turner Construction, JE Dunn, Intel, STO Building Group and Mortenson. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.
About The Role
Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects.
As a CSM within Buildots, you are responsible for the onboarding of all team members on projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day-to-day practices of our projects. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, and you’ll provide user stories and wins to the account teams, helping to support the successful expansion within our key accounts. Alongside this, you’ll work closely with our technical team to ensure project data is correct. As projects evolve, so does their digital twin within Buildots, so alongside your dedicated Solution Manager, you’ll need to ensure we’re ahead of the game.
What You'll Do:
Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects
Lead the relationship with our project champions to ensure they are supported by Buildots, while also being the customer voice among internal delivery pods.
Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users
Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features.
Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery.
Requirements:
5+ years of experience as a construction professional, preferably site based (i.e., Project Manager, Superintendent, Project Engineer)
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, and ability to effectively escalate issues to management when needed
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, while maintaining high attention to detail with best-in-class service delivery results.
You’re a proactive and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel (30% to 50%)
If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for.
A benefits package designed to support you professionally and personally:
Health, dental & vision insurance
401(k) retirement plan with 4% employer match
Paid time off (vacation and sick leave)
Stock-option grants (for eligible employees)
Hybrid working arrangement
Employee Assistance Program (EAP)
Commuter benefits
Pet insurance
Voluntary life insurance
Voluntary short-term & long-term disability coverage
**By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.
Requirements
Requirements:
5+ years of experience as a construction professional, preferably site based (i.e., Project Manager, Superintendent, Project Engineer)
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, and ability to effectively escalate issues to management when needed
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, while maintaining high attention to detail with best-in-class service delivery results.
You’re a proactive and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
The role can be located in one of the following cities:
Atlanta, GA
Washington DC
Boston, MA
New York, NY
Denver, CO
Charlotte, NC
Dallas, TX
APPLY FOR THIS JOB
ALL JOBS
Terms & Policies · Cookies
Listed by Buildots for a position based in the United States. Employers on this board attest they are hiring domestically.
*Traveling Construction Customer Success Manager (80% travel required)
Buildots · Dallas, Texas
Pay
$90k–140k
Setting
Hybrid
About Buildots
Buildots is the construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.
Fortune 500 contractors and owners trust Buildots, including Turner Construction, JE Dunn, Intel, and Bouygues. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.
Current Openings
Location
Department
Business Ops
IT Administrator
Tel-Aviv
Full-time
Office Admin
Tel-Aviv
Customer Excellence
*Business Process Manager
Tel-Aviv
Full-time
Customer Enablement Manager
Tel-Aviv
Full-time
Customer Success
*Construction Customer Success Manager
USA
Full-time
*Construction Customer Success Manager
Denver, Colorado
Full-time
*Construction Customer Success Manager
Atlanta
Full-time
*Construction Customer Success Manager
Washington DC
Full-time
*Construction Customer Success Manager
Charlotte, North Carolina
Full-time
*Construction Customer Success Manager
New York
Full-time
*Construction Customer Success Manager
Dallas, Texas
Full-time
*Construction Customer Success Manager
Boston, Massachusetts
Full-time
*Construction Customer Success Manager - Onsite (relocation bonus provided)
Turkey, Texas
Construction Customer Success Manager - Onsite (relocation bonus provided)
Dholera, India
Full-time
Data Operations
Field Operations Group Lead
Tel-Aviv
Development
*DevOps Engineer
Tel-Aviv
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*Engineering Backend Team Lead
Tel-Aviv
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Full-time
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Tel-Aviv
Full-time
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Bookkeeper
Chicago, Illinois
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Austin, Texas
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Bookkeeper
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General
Project Manager
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Project Manager
Toronto
Project Manager
Chicago, Illinois
Operations
*Construction Solution Manager
Tel-Aviv
Full-time
*Construction Solution Manager
Austin, Texas
Full-time
*Construction Solution Manager
Chicago, Illinois
Full-time
*Construction Solution Manager
Charlotte, North Carolina
Full-time
BIM Specialist - Major Projects
Tel-Aviv
Full-time
Process Operations Specialist
Tel-Aviv
Full-time
Project Configuration Specialist
Tel-Aviv
Full-time
Project Manager
Tel-Aviv
Full-time
Schedule Integration Specialist & Team Lead
London, UK
Full-time
Research
*Team Lead Deep Learning Researcher 3D
Tel-Aviv
Full-time
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*Construction Account Executive / Senior Account Executive - Canada
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USA
Enterprise Account Executive - Semiconductor Fabrication
USA
Enterprise Business Development Representative
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Senior Account Manager
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Technical Product
*Technical Product Manager
Tel-Aviv
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Terms & Policies · Cookies
Listed by Buildots for a position based in the United States. Employers on this board attest they are hiring domestically.
*Traveling Construction Customer Success Manager (80% travel required)
Buildots · Houston, Texas
Pay
$90k–140k
Setting
Hybrid
About Buildots
Buildots is the construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.
Fortune 500 contractors and owners trust Buildots, including Turner Construction, JE Dunn, Intel, and Bouygues. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.
Current Openings
Location
Department
Business Ops
IT Administrator
Tel-Aviv
Full-time
Office Admin
Tel-Aviv
Customer Excellence
*Business Process Manager
Tel-Aviv
Full-time
Customer Enablement Manager
Tel-Aviv
Full-time
Customer Success
*Construction Customer Success Manager
USA
Full-time
*Construction Customer Success Manager
Denver, Colorado
Full-time
*Construction Customer Success Manager
Atlanta
Full-time
*Construction Customer Success Manager
Washington DC
Full-time
*Construction Customer Success Manager
Charlotte, North Carolina
Full-time
*Construction Customer Success Manager
New York
Full-time
*Construction Customer Success Manager
Dallas, Texas
Full-time
*Construction Customer Success Manager
Boston, Massachusetts
Full-time
*Construction Customer Success Manager - Onsite (relocation bonus provided)
Turkey, Texas
Construction Customer Success Manager - Onsite (relocation bonus provided)
Dholera, India
Full-time
Data Operations
Field Operations Group Lead
Tel-Aviv
Development
*DevOps Engineer
Tel-Aviv
Full-time
*Engineering Backend Team Lead
Tel-Aviv
Full-time
*Full-Stack Team Lead
Tel-Aviv
Full-time
*Senior Backend Engineer
Tel-Aviv
Full-time
Finance
Bookkeeper
Chicago, Illinois
Full-time
Bookkeeper
Austin, Texas
Full-time
Bookkeeper
Tel-Aviv
Full-time
General
Project Manager
Austin, Texas
Project Manager
Toronto
Project Manager
Chicago, Illinois
Operations
*Construction Solution Manager
Tel-Aviv
Full-time
*Construction Solution Manager
Austin, Texas
Full-time
*Construction Solution Manager
Chicago, Illinois
Full-time
*Construction Solution Manager
Charlotte, North Carolina
Full-time
BIM Specialist - Major Projects
Tel-Aviv
Full-time
Process Operations Specialist
Tel-Aviv
Full-time
Project Configuration Specialist
Tel-Aviv
Full-time
Project Manager
Tel-Aviv
Full-time
Schedule Integration Specialist & Team Lead
London, UK
Full-time
Research
*Team Lead Deep Learning Researcher 3D
Tel-Aviv
Full-time
Sales
*Construction Account Executive / Senior Account Executive - Canada
Canada
Full-time
*Enterprise Account Executive - Data Centers
USA
Full-time
BDR - Chicago
Chicago, Illinois
Full-time
Director of Account Management
USA
Enterprise Account Executive - Semiconductor Fabrication
USA
Enterprise Business Development Representative
London, UK
Full-time
Senior Account Manager
London, UK
Full-time
Technical Product
*Technical Product Manager
Tel-Aviv
Full-time
Terms & Policies · Cookies
Listed by Buildots for a position based in the United States. Employers on this board attest they are hiring domestically.
*Traveling Construction Customer Success Manager (80% travel required)
Buildots · Austin, Texas
Pay
$90k–140k
Setting
Hybrid
About Buildots
Buildots is the construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.
Fortune 500 contractors and owners trust Buildots, including Turner Construction, JE Dunn, Intel, and Bouygues. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.
Current Openings
Location
Department
Business Ops
IT Administrator
Tel-Aviv
Full-time
Office Admin
Tel-Aviv
Customer Excellence
*Business Process Manager
Tel-Aviv
Full-time
Customer Enablement Manager
Tel-Aviv
Full-time
Customer Success
*Construction Customer Success Manager
USA
Full-time
*Construction Customer Success Manager
Denver, Colorado
Full-time
*Construction Customer Success Manager
Atlanta
Full-time
*Construction Customer Success Manager
Washington DC
Full-time
*Construction Customer Success Manager
Charlotte, North Carolina
Full-time
*Construction Customer Success Manager
New York
Full-time
*Construction Customer Success Manager
Dallas, Texas
Full-time
*Construction Customer Success Manager
Boston, Massachusetts
Full-time
*Construction Customer Success Manager - Onsite (relocation bonus provided)
Turkey, Texas
Construction Customer Success Manager - Onsite (relocation bonus provided)
Dholera, India
Full-time
Data Operations
Field Operations Group Lead
Tel-Aviv
Development
*DevOps Engineer
Tel-Aviv
Full-time
*Engineering Backend Team Lead
Tel-Aviv
Full-time
*Full-Stack Team Lead
Tel-Aviv
Full-time
*Senior Backend Engineer
Tel-Aviv
Full-time
Finance
Bookkeeper
Chicago, Illinois
Full-time
Bookkeeper
Austin, Texas
Full-time
Bookkeeper
Tel-Aviv
Full-time
General
Project Manager
Austin, Texas
Project Manager
Toronto
Project Manager
Chicago, Illinois
Operations
*Construction Solution Manager
Tel-Aviv
Full-time
*Construction Solution Manager
Austin, Texas
Full-time
*Construction Solution Manager
Chicago, Illinois
Full-time
*Construction Solution Manager
Charlotte, North Carolina
Full-time
BIM Specialist - Major Projects
Tel-Aviv
Full-time
Process Operations Specialist
Tel-Aviv
Full-time
Project Configuration Specialist
Tel-Aviv
Full-time
Project Manager
Tel-Aviv
Full-time
Schedule Integration Specialist & Team Lead
London, UK
Full-time
Research
*Team Lead Deep Learning Researcher 3D
Tel-Aviv
Full-time
Sales
*Construction Account Executive / Senior Account Executive - Canada
Canada
Full-time
*Enterprise Account Executive - Data Centers
USA
Full-time
BDR - Chicago
Chicago, Illinois
Full-time
Director of Account Management
USA
Enterprise Account Executive - Semiconductor Fabrication
USA
Enterprise Business Development Representative
London, UK
Full-time
Senior Account Manager
London, UK
Full-time
Technical Product
*Technical Product Manager
Tel-Aviv
Full-time
Terms & Policies · Cookies
Listed by Buildots for a position based in the United States. Employers on this board attest they are hiring domestically.
*Traveling Construction Customer Success Manager (80% travel required)
Buildots · Texas
Pay
$90k–140k
Setting
Hybrid
About Buildots
Buildots is the construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.
Fortune 500 contractors and owners trust Buildots, including Turner Construction, JE Dunn, Intel, and Bouygues. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.
Current Openings
Location
Department
Business Ops
IT Administrator
Tel-Aviv
Full-time
Office Admin
Tel-Aviv
Customer Excellence
*Business Process Manager
Tel-Aviv
Full-time
Customer Enablement Manager
Tel-Aviv
Full-time
Customer Success
*Construction Customer Success Manager
USA
Full-time
*Construction Customer Success Manager
Denver, Colorado
Full-time
*Construction Customer Success Manager
Atlanta
Full-time
*Construction Customer Success Manager
Washington DC
Full-time
*Construction Customer Success Manager
Charlotte, North Carolina
Full-time
*Construction Customer Success Manager
New York
Full-time
*Construction Customer Success Manager
Dallas, Texas
Full-time
*Construction Customer Success Manager
Boston, Massachusetts
Full-time
*Construction Customer Success Manager - Onsite (relocation bonus provided)
Turkey, Texas
Construction Customer Success Manager - Onsite (relocation bonus provided)
Dholera, India
Full-time
Data Operations
Field Operations Group Lead
Tel-Aviv
Development
*DevOps Engineer
Tel-Aviv
Full-time
*Engineering Backend Team Lead
Tel-Aviv
Full-time
*Full-Stack Team Lead
Tel-Aviv
Full-time
*Senior Backend Engineer
Tel-Aviv
Full-time
Finance
Bookkeeper
Chicago, Illinois
Full-time
Bookkeeper
Austin, Texas
Full-time
Bookkeeper
Tel-Aviv
Full-time
General
Project Manager
Austin, Texas
Project Manager
Toronto
Project Manager
Chicago, Illinois
Operations
*Construction Solution Manager
Tel-Aviv
Full-time
*Construction Solution Manager
Austin, Texas
Full-time
*Construction Solution Manager
Chicago, Illinois
Full-time
*Construction Solution Manager
Charlotte, North Carolina
Full-time
BIM Specialist - Major Projects
Tel-Aviv
Full-time
Process Operations Specialist
Tel-Aviv
Full-time
Project Configuration Specialist
Tel-Aviv
Full-time
Project Manager
Tel-Aviv
Full-time
Schedule Integration Specialist & Team Lead
London, UK
Full-time
Research
*Team Lead Deep Learning Researcher 3D
Tel-Aviv
Full-time
Sales
*Construction Account Executive / Senior Account Executive - Canada
Canada
Full-time
*Enterprise Account Executive - Data Centers
USA
Full-time
BDR - Chicago
Chicago, Illinois
Full-time
Director of Account Management
USA
Enterprise Account Executive - Semiconductor Fabrication
USA
Enterprise Business Development Representative
London, UK
Full-time
Senior Account Manager
London, UK
Full-time
Technical Product
*Technical Product Manager
Tel-Aviv
Full-time
Terms & Policies · Cookies
Listed by Buildots for a position based in the United States. Employers on this board attest they are hiring domestically.
*Construction Customer Success Manager
Buildots · Denver, Colorado
Pay
$90k–140k
Setting
Hybrid
ALL JOBS
*Construction Customer Success Manager
Customer Success
Denver, Colorado
Full-time
Description
About Buildots
Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.
Fortune 500 contractors and owners trust Buildots, including Turner Construction, JE Dunn, Intel, STO Building Group and Mortenson. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.
About The Role
Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects.
As a CSM within Buildots, you are responsible for the onboarding of all team members on projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day-to-day practices of our projects. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, and you’ll provide user stories and wins to the account teams, helping to support the successful expansion within our key accounts. Alongside this, you’ll work closely with our technical team to ensure project data is correct. As projects evolve, so does their digital twin within Buildots, so alongside your dedicated Solution Manager, you’ll need to ensure we’re ahead of the game.
What You'll Do:
Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects
Lead the relationship with our project champions to ensure they are supported by Buildots, while also being the customer voice among internal delivery pods.
Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users
Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features.
Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery.
Requirements:
5+ years of experience as a construction professional, preferably site based (i.e., Project Manager, Superintendent, Project Engineer)
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, and ability to effectively escalate issues to management when needed
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, while maintaining high attention to detail with best-in-class service delivery results.
You’re a proactive and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel (30% to 50%)
If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for.
A benefits package designed to support you professionally and personally:
Health, dental & vision insurance
401(k) retirement plan with 4% employer match
Paid time off (vacation and sick leave)
Stock-option grants (for eligible employees)
Hybrid working arrangement
Employee Assistance Program (EAP)
Commuter benefits
Pet insurance
Voluntary life insurance
Voluntary short-term & long-term disability coverage
**By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.
Requirements
Requirements:
5+ years of experience as a construction professional, preferably site based (i.e., Project Manager, Superintendent, Project Engineer)
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, and ability to effectively escalate issues to management when needed
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, while maintaining high attention to detail with best-in-class service delivery results.
You’re a proactive and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
The role can be located in one of the following cities:
Atlanta, GA
Washington DC
Boston, MA
New York, NY
Denver, CO
Charlotte, NC
Dallas, TX
APPLY FOR THIS JOB
ALL JOBS
Terms & Policies · Cookies
Listed by Buildots for a position based in the United States. Employers on this board attest they are hiring domestically.
*Construction Customer Success Manager
Buildots · Dallas, Texas
Pay
$90k–140k
Setting
Hybrid
ALL JOBS
*Construction Customer Success Manager
Customer Success
Dallas, Texas
Full-time
Description
About Buildots
Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.
Fortune 500 contractors and owners trust Buildots, including Turner Construction, JE Dunn, Intel, STO Building Group and Mortenson. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.
About The Role
Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects.
As a CSM within Buildots, you are responsible for the onboarding of all team members on projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day-to-day practices of our projects. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, and you’ll provide user stories and wins to the account teams, helping to support the successful expansion within our key accounts. Alongside this, you’ll work closely with our technical team to ensure project data is correct. As projects evolve, so does their digital twin within Buildots, so alongside your dedicated Solution Manager, you’ll need to ensure we’re ahead of the game.
What You'll Do:
Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects
Lead the relationship with our project champions to ensure they are supported by Buildots, while also being the customer voice among internal delivery pods.
Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users
Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features.
Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery.
Requirements:
5+ years of experience as a construction professional, preferably site based (i.e., Project Manager, Superintendent, Project Engineer)
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, and ability to effectively escalate issues to management when needed
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, while maintaining high attention to detail with best-in-class service delivery results.
You’re a proactive and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel (30% to 50%)
If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for.
A benefits package designed to support you professionally and personally:
Health, dental & vision insurance
401(k) retirement plan with 4% employer match
Paid time off (vacation and sick leave)
Stock-option grants (for eligible employees)
Hybrid working arrangement
Employee Assistance Program (EAP)
Commuter benefits
Pet insurance
Voluntary life insurance
Voluntary short-term & long-term disability coverage
**By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.
Requirements
Requirements:
5+ years of experience as a construction professional, preferably site based (i.e., Project Manager, Superintendent, Project Engineer)
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, and ability to effectively escalate issues to management when needed
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, while maintaining high attention to detail with best-in-class service delivery results.
You’re a proactive and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
The role can be located in one of the following cities:
Atlanta, GA
Washington DC
Boston, MA
New York, NY
Denver, CO
Charlotte, NC
Dallas, TX
APPLY FOR THIS JOB
ALL JOBS
Terms & Policies · Cookies
Listed by Buildots for a position based in the United States. Employers on this board attest they are hiring domestically.
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