Page 1
Loading more openings…
You've reached the end of the list.
Workplace Strategy & Operations Manager
Stripe · San Francisco
Pay
$75k–165k
Setting
On-site
Listed by Stripe for a position based in the United States. Employers on this board attest they are hiring domestically.
Contracting Operations Specialist
Stripe · Bengaluru
Pay
Not listed
Setting
On-site
Listed by Stripe for a position based in the United States. Employers on this board attest they are hiring domestically.
Fraud Operations Manager
Stripe · Bengaluru, IN
Pay
$5k–25k
Setting
On-site
Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamAs a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of the Stripe risk strategy.What you'll doStripe is hiring a people leader to run our Fraud Operations Center in Bangalore. You'll lead leaders and senior operators responsible for core fraud investigations and complex, high-impact investigations. You'll be accountable for operational excellence across fraud review workflows—setting the operating cadence, defining and evolving team metrics, strengthening quality and consistency of decision-making, and scaling processes through tooling and vendor partnerships. This role is both strategic and hands-on: you'll stay close to day-to-day fraud workflows, regularly reviewing cases and serving as an escalation point and decision-making resource for the team.ResponsibilitiesLead the Bangalore Fraud Operations Center by managing team leads and senior associates, setting clear expectations, coaching performance, and building a high-judgement culture rooted in strong decisioning and customer empathyOwn core fraud investigations and complex investigations, including escalations and time-sensitive incident response in partnership with global Fraud and Risk stakeholdersEstablish and run the operating system for the org, including goal setting, team cadences, SOPs, change management, queue health, SLAs, QA programs, calibration, and readiness for new products and marketsDefine, develop, and represent key operational and risk metrics for the Bangalore center (through dashboards and recurring readouts), translating data into actions and prioritiesDrive process development and continuous improvement through root cause analysis, defect reduction, policy adherence, and consistency across reviewers and teamsPartner with other Risk teams to evolve fraud tooling and workflows (manual and automated actioning), including safe rollout and measurement of changesSupport outsourcing relevant workflows by identifying transition candidates, designing and standardizing processes for handoff, and supporting training as neededOwn staffing models, capacity planning, scheduling, hiring plans, onboarding, and training strategy to meet business needs while maintaining a high bar for quality and user experienceMaintain close 'floor' engagement by regularly diving into cases, reviewing decisions, supporting frontline judgment, and ensuring feedback loops translate into measurable improvementsPartner with recruiting to define role profiles and interview loops, drive bar-raising hiring decisions, and build a diverse teamOwn career development and succession planning, team health and engagementBuild a great culture, a destination workplace, fostering our values, serving as a beacon of the Stripe user-centric philosophy and culture of transparency, empathy, inclusion, and empowermentWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirementsExperience leading cross-functional initiatives and driving change through ambiguity, including new workflows for new products, markets, or emerging fraud patternsExperience leading fraud, risk, trust and safety, or investigations operations in a high-scale environment, including managing managers and team leadsAn ability to partner effectively with internal globally distributed stakeholders and lead internal teams and vendorsProven ability to define and operationalize metrics (e.g., accuracy and quality, SLAs, throughput, loss outcomes, appeals and rework, user friction) and use data to drive prioritiesComfort working across detection systems and manual and automated actioning systems, with the ability to translate operational needs into product and engineering requirementsStrong operational background, including new process launches, service delivery, and building operating modelsExcellent written and verbal communication skills, including presenting in operational reviews and representing the team in high-pressure escalations in EnglishSkill and credibility doing the core work of a user-facing team with a high bar for quality, and a willingness to lead by example7+ years of direct people management experience, including performance management, coaching, and mentoringExperience with payments, risk, compliance, or financial industry operationsPreferred qualificationsDemonstrated ability to run an operations center, including capacity planning, scheduling, queue management, performance management, and quality programsStrong fraud domain depth across investigation workflows, risk vectors, and decision frameworks, with the ability to independently review cases and guide frontline judgmentExperience scaling or transforming fraud review operations through process redesign, tooling improvements, and vendor partnershipsExperience with payments risk (CNP and card testing, ATO, merchant fraud, transaction fraud) and familiarity with how upstream detection and downstream enforcement interactStrong analytics proficiency (building and owning dashboards, querying data directly) and comfort partnering deeply with data science and engineeringExperience operating in a global, follow-the-sun model and partnering across time zones
Listed by Stripe for a position based in the United States. Employers on this board attest they are hiring domestically.
SDC Operations Manager, Financial Crimes (AML)
Stripe · Bengaluru, IN
Pay
$5k–25k
Setting
On-site
About StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the teamAs Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.What you’ll doStripe is launching Stripe Delivery Centers - a new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and that want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth.In this role, you will recruit, manage, and develop a group of Operations Associates that focus on Anti-Money Laundering (AML) investigations. This team ensures that our platform remains safe, that prohibited parties are not allowed to utilize our services, and that we identify bad actors engaging in financial crimes and mitigate risks. The Operations Manager, AML will cultivate the engagement of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, possess a deep expertise in financial crimes investigations and research techniques, be able to move quickly, and be passionate about delivering an incredible user experience.ResponsibilitiesRecruit, manage, coach, and develop a team of in-office Financial Crimes Operations AssociatesGuide your team in completing AML investigations, reviews and identifying money laundering, terrorism financing, and/ or sanction risksDrive strong operational delivery and process improvement helping to mitigate financial crimes risk while balancing operational efficiency and user impactBuild a great culture and ensure team members are happy, effective, and growing in their careerSet clear goals and direction, and provide regular feedback on team members’ performanceBe data-driven in your analysis of performance, and in your decision makingTransmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowermentWho you areWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirementsAt least 8+ years of direct people management experienceExperience with payments, risk, compliance, and/or financial services industry operationsExpertise in AML regulations and best practicesExcellent written and verbal communication skills in EnglishAn ability to partner effectively with internal globally distributed stakeholdersStrong operational background including new process launches and service deliveryPassion for process improvement and innovationPreferred Qualifications* Knowledge of financial crime regulatory frameworks, inclusive of BSA Patriot Act, OFAC, and EU Anti-Money Laundering DirectivesFamiliarity with the financial crime technology stack (including watchlist management systems, case management tooling, transaction monitoring and screening)Experience in building and scaling new teams from zeroExperience operating in a high growth technology company
Listed by Stripe for a position based in the United States. Employers on this board attest they are hiring domestically.
SDC Operations Manager, Financial Crimes (AML)
Stripe · Bengaluru
Pay
$5k–25k
Setting
On-site
Listed by Stripe for a position based in the United States. Employers on this board attest they are hiring domestically.
Select a role
The full posting opens here — pay, setting and the full description, without leaving the list.