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Senior Commercial Operations Manager Ultima Genomics · Fremont, California, United States $150k–190k 112 days ago On-site Distribution

Distribution

112 days ago

Senior Commercial Operations Manager

Ultima Genomics · Fremont, California, United States

Pay

$150k–190k

Setting

On-site

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Senior Commercial Operations Manager Fremont, California, United States Apply Rapidly Growing Life Sciences Technology Company Ultima Genomics is a rapidly growing company that is developing ground-breaking genomics technologies. Our mission is to continuously drive the scale of genomic information to enable unprecedented advances in biology and improvements in human health. We have developed a foundational new approach to sequencing at scale that overcomes limitations due to the high costs of current technologies. We are well-funded and have raised approximately $600 million from global top-tier investors. Our team brings together unique and diverse expertise across multiple disciplines, from healthcare and life sciences, to engineering, to technology and software and beyond. We are a collaborative group, including successful entrepreneurs, chemists, hardware and software engineers, genomics and biotechnology experts, molecular and computational biologists, software and algorithm experts, and operations and commercial leaders. Join us to develop and commercialize technologies that unleash the power of genomics at scale and empower the future of human health. We are looking for a highly motivated Senior Commercial Operations Manager to join our team! As a Senior Commercial Operations Manager, you will be the primary engine behind our commercial engine's efficiency. You will bridge the gap between high-level strategy and day-to-day execution, ensuring our Sales, Marketing, and Customer Support teams have the data, tools, and processes they need to scale. In the fast-moving sequencing market—where technical complexity meets high-volume data—you will be responsible for optimizing the lead-to-cash lifecycle and providing the executive team with actionable insights to drive revenue growth. This is a full time onsite position based in our Headquarters in Fremont California. How You’ll Contribute Sales Operations & Strategy Sales Process Optimization: Design and refine the end-to-end sales workflow, from lead generation to billing; standardize sales stages, qualification criteria and pipeline management CRM Management: Act as the primary owner of the CRM system (Salesforce), ensuring data integrity, building custom dashboards, and automating workflows Quota & Territory Planning: Collaborate with leadership to establish fair sales territories, quotas, and commission structures that align with company Key Performance Indicators (KPIs); develop tools to track attainment, commissions and incentive performance Commercial Contract Management: Work with the executive team and Finance to strategize customer pricing and manage the quoting process and commercial terms Partner with Legal and Finance to manage the commercial contract lifecycle and to streamline customer quotes and commercial contracts, such as Memorandum of Understanding (MOUs), Master Service Agreements (MSAs), and Statements of Work (SOWs) Financial Planning & Analysis Integration Support Support the tools and work with Finance to predict monthly, quarterly, and annual revenue based on the sales pipeline and instrument utilization rates Marketing & Lead Operations Funnel Analytics: Partner with Marketing and Sales to track and report on marketing Return on Investment (ROI) and lead conversion rates across various channels (webinars, conferences, digital ads) Tech Stack Management: Evaluate and implement commercial software (Marketing Automation, Sales Enablement, ERP) to ensure a seamless "Tech Stack" across departments Cross-Functional Leadership Inventory & Logistics Liaison: Work with Lab Ops and Supply Chain to ensure reagents and consumables are available to meet the forecasted demand ISO Commercial Stakeholder: Partner with Quality Control to improve or build up the process and the trackability in SFDC to ensure ISO implementation Business Intelligence: Translate complex genomic sales data into clear, executive-level reports that highlight trends, risks, and opportunities Product Launch Readiness: Support launch readiness for new products, assays, or commercial programs Qualifications, Skills, Knowledge & Abilities Education: BS in Business, Finance or Science. An MBA is a significant plus Experience: 12+ years of experience in the business environment, including 6+ years of experience in Commercial Operations, Sales Operations or Business Operations within the Life Sciences, Biotech, or MedTech industries Industry Knowledge: Ideally an understanding of the capital equipment and consumables sales model sequencing landscape (NGS ) and the purchasing behaviors of academic, clinical, and biopharma clients Technical Proficiency: Ability to understand complicated commercial terms and prepare written legal/commercial documents independently Power-user status in Salesforce and advanced Excel (modeling/pivot tables) Experience with BI tools like Tableau or PowerBI is highly preferred. Experience with Monday.com a plus Core Competencies Analytical Rigor: You don’t just report numbers; you find the "why" behind them Business Acumen: Highly business-savvy with a clear understanding of strategic, legal and commercial implications. Brings a strong commercial mindset to decision-making Operational Excellence: A passion for building scalable systems and optimizing existing processes Communication: The ability to clearly explain complex operational hurdles to non-technical stakeholders and vice versa At Ultima Genomics, your base pay is one part of your total compensation package. This role pays between $150,000 and $190,000, if performed in California, and your actual base pay will depend on your skills, qualifications, experience, and location. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. #LI-Onsite Ultima Genomics is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable laws. See also Ultima Genomics’ EEO Policy and Know Your Rights. If you have a disability or special need that requires accommodation, please let us know by contacting recruiting@ultimagen.com. Get new jobs like this in your inbox We'll email you when Ultima Genomics posts a job like this one. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country Phone Resume/CV* Attach Attach Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Where did you hear about this position at Ultima Genomics?* Select... Will you now or in the future require visa sponsorship to work in the US?* Select... If you do require visa sponsorship, please provide details including type and expiration of current visa. If you were referred by an Ultima Genomics employee, please list their name. Where are you located (City & State)?* Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Ultima Genomics’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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Listed by Ultima Genomics for a position based in the United States. Employers on this board attest they are hiring domestically.