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Operations Specialist - Join Our Talent Community
Flexport · Atlanta, Georgia, United States
$70k–120k
122 days ago
♡
Operations Specialist - Join Our Talent Community
Flexport · Atlanta, Georgia, United States
$70k–120k
122 days ago
♡
Global Operations Specialist
Flexport · New York City, New York, United States
$70k–120k
239 days ago
♡
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Operations Manager
Flexport · San Bernardino Warehouse
Pay
$88k–110k
Setting
On-site
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Operations Manager
San Bernardino Warehouse
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About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity
We are currently seeking highly motivated individuals for a full-time position as an Operations Manager in one of our fulfillment centers. As a key member of the Flexport team, you will take on a leadership role responsible for managing operations and a team on the operating floor. This position offers a unique opportunity to invest in others, cultivate a collaborative leadership style, and contribute to shaping the future of logistics. We are looking for candidates who are eager to take on this challenge, be part of our dynamic and innovative organization, and make a lasting impact on the industry.
You Will
Lead, coach, manage, and develop a team of 200+ associates and 4+ salaried managers, ensuring their productivity, engagement, and professional growth.
Communicate and enforce policies and procedures, serving as the primary source of information for the team, while ensuring compliance, consistency, and taking corrective action when necessary.
Create, manage, and support recognition programs to foster a positive work culture and boost employee morale.
Implement and maintain safety programs, ensuring compliance with OSHA regulations to provide a safe work environment for all associates.
Establish and enforce procedures for building security and product loss prevention, mitigating risks and minimizing inventory shrinkage.
Serve as a key member of the Operations team, holding the position of Operations Manager in one of our largest fulfillment centers nationwide.
Own and report on performance metrics within the fulfillment center, including on-time receiving and shipping, inventory accuracy, and packing quality.
Set and uphold strict Service Level Agreement (SLA) expectations for yourself and your team, delivering clear verbal and written reports on performance and developing action plans as needed.
Collaborate with cross-functional teams to troubleshoot and resolve fulfillment-related issues, ensuring smooth operations and customer satisfaction.
Act as the escalation point for risk mitigation and issue resolution, providing timely and effective solutions.
Identify gaps in inventory accuracy, analyze root causes, and drive strategic initiatives to improve processes and achieve higher accuracy levels.
Analyze defect rates, identify trends, and recommend operational improvements internally and across the network to enhance efficiency and reduce errors.
Contribute to the development of Standard Operating Procedures (SOPs) by documenting best practices and lessons learned, ensuring standardized and optimized processes.
Work closely with the Growth and Engineering teams, prioritizing the resolution of systemic problems and driving continuous improvement initiatives.
Own CPU and cost metrics.
You Should Have
A minimum of 4 years of experience managing a team of 4 or more salaried individuals.
Physical capability to lift up to 49 pounds with or without reasonable accommodation.
Willingness and ability to frequently engage in physically demanding tasks such as pushing, pulling, squatting, bending, and reaching.
Ability to stand/walk for extended periods, typically up to 10-12 hours.
Comfort working in an environment with varying noise levels
#LI-onsite
The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.
The US base salary range for this position (this does not include bonus, equity and benefits):
$88,000 - $110,000 USD
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
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At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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Global Operations Specialist
Flexport · Dallas, Texas, United States
Pay
$70k–120k
Setting
On-site
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Listed by Flexport for a position based in the United States. Employers on this board attest they are hiring domestically.
Operations Specialist - Join Our Talent Community
Flexport · Atlanta, Georgia, United States
Pay
$70k–120k
Setting
On-site
Listed by Flexport for a position based in the United States. Employers on this board attest they are hiring domestically.
Operations Specialist - Join Our Talent Community
Flexport · Atlanta, Georgia, United States
Pay
$70k–120k
Setting
On-site
Listed by Flexport for a position based in the United States. Employers on this board attest they are hiring domestically.
Operations Manager
Flexport · Phillipsburg Warehouse
Pay
$90k–100k
Setting
On-site
Listed by Flexport for a position based in the United States. Employers on this board attest they are hiring domestically.
Global Operations Specialist
Flexport · New York City, New York, United States
Pay
$70k–120k
Setting
On-site
Listed by Flexport for a position based in the United States. Employers on this board attest they are hiring domestically.
Global Operations Specialist
Flexport · Chicago, Illinois, United States
Pay
$70k–120k
Setting
On-site
Back to jobs
Global Operations Specialist
Chicago, Illinois, United States
Apply
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Global Operations Specialist
Help our customers improve their global supply chains
The Opportunity:
At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.
Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics.
As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.
As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.
You will:
Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination.
Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
Work and communicate cross-functionally within Flexport
Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
Use metrics to spot opportunities to improve and deliver great performance in your role.
Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.
You should have:
Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
Strong written and verbal communication skills.
Strong attention to detail in a high-energy, fast-paced environment.
Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
Fluency in English, both written and verbal.
A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
#LI-onsite
The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.
The US base salary range for this position (this does not include bonus, equity and benefits):
$27.69 - $27.69 USD
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Apply for this job
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LinkedIn Profile:*
How did you first hear about Flexport?*
Select...
Let us know specifically how you heard about us:*
Are you authorized to work lawfully in the United States for Flexport?*
Select...
Will you now or in the future require Flexport to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status.*
Select...
Have you previously been employed by Flexport or any of its entities; or by an agency representing Flexport?*
Select...
What are your top 2 location preferences? *
Atlanta
Bellevue
Chicago
Dallas
Denver
Los Angeles
New York City
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The hourly rate for this role is $27.69/hour.*
Acknowledged
This full-time role requires you to work in office 5 days per week. Are you currently local or willing to relocate to meet this requirement?*
Select...
As part of the career trajectory for this role, growth often comes through relocation, specifically internationally. Are you open to relocation within the next 18 - 36 months?*
Select...
Voluntary Demographic Questions
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Completing this survey is optional, but we hope that you will choose to answer. All responses are kept private and will not be used during the hiring process in any way.
I identify my gender as
Select...
Race
Select...
Veteran Status
Select...
Submit application
Powered by
Listed by Flexport for a position based in the United States. Employers on this board attest they are hiring domestically.
Global Operations Specialist
Flexport · Los Angeles, California, United States
Pay
$70k–120k
Setting
On-site
Listed by Flexport for a position based in the United States. Employers on this board attest they are hiring domestically.
Operations Manager
Flexport · Phillipsburg Warehouse
Pay
$90k–100k
Setting
On-site
Listed by Flexport for a position based in the United States. Employers on this board attest they are hiring domestically.
Global Operations Specialist
Flexport · New York City, New York, United States
Pay
$70k–120k
Setting
On-site
Listed by Flexport for a position based in the United States. Employers on this board attest they are hiring domestically.
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