Site Operations Manager
Talent Operations Specialist
Technical User Operations Specialist – EMEA (Wed–Sun)
Growth Strategy & Operations Manager
Sr. GTM Strategy & Operations Manager
GTM Strategy & Operations Manager
Revenue Operations Manager
About Cape
Cape is America’s privacy-first mobile carrier. Our mission is to be a force for good in global wireless. Cape was founded in 2022 by people who believe privacy is a fundamental right, not a luxury to be traded away. Our journey began when our founder recognized a critical vulnerability in our modern world: everyone relies on the same stagnant cellular infrastructure and legacy systems that track our every movement, monitor and profile our connections, and lose and sell our personal data.
Instead of accepting the status quo, we decided to fix it. National security professionals, journalists, parents, and everyone in between can stay connected and have privacy.
We didn’t just build a layer on top of old tech; we built America’s most private and secure mobile carrier from the ground up. By building our own network from scratch, we are able to design and build a suite of privacy and security features that no other carrier on the planet can offer.
Today, Cape provides our secure network to consumers, businesses, and government agencies alike. We closed our Series C in March 2026, and we are scaling rapidly, with the goal of giving people back control of their most personal information.
The Team
At Cape, we are the architects of a privacy-centric movement that is just getting started. We are relentless builders, constantly innovating at the edge of what's possible in telecommunications. We operate on a foundation of high trust and high expectations. Our structure is flat, and collaboration matters more than hierarchy. As a member of our team, you will collaborate with world-class engineers, architects, and visionaries, and work across organizational lines to solve "impossible" problems and deliver mission-critical results for our users every single day.
The Opportunity
We're looking for a Revenue Operations Manager to own and scale the systems, processes, and analytics that power our go-to-market engine. You'll sit at the intersection of Business Development, Operations, and Finance - turning messy processes into clean, automated, data-driven workflows, and giving leadership the visibility they need to make good decisions.
This is a hands-on role for someone who's equally comfortable architecting a Salesforce data model, running a forecast cadence, and investing in enablement to scale our BD org. You'll partner closely with sales leadership and cross-functional stakeholders to remove friction across the revenue lifecycle - from lead to renewal.
What You'll Work On
Systems & Data
Own the CRM (Salesforce) data layer: Object model, field definitions, pipeline data integrity, and the hygiene processes that keep the data trustworthy.
Evaluate, select, and integrate GTM tools, making thoughtful build-vs-buy decisions as the tech stack scales.
Partner with data/analytics teams to ensure CRM data flows cleanly into downstream reporting and BI systems.
Build and maintain reporting and dashboards that give sales and executive leadership visibility into pipeline health, conversion, and rep performance.
Support monthly/quarterly business reviews with clear, data-backed narratives.
Process & Deal Support
Own or support deal desk operations: Approval workflows, non-standard deal structuring, and SLA management.
Document and continuously improve sales processes and methodology to ensure consistent execution from prospecting through close.
Partner with Ops to ensure seamless implementations, as well as create automations to help the team proactively manage the customer lifecycle.
Enable on-target fulfillment from Ops to the customer through detailed information management and clear communication.
Cross-Functional Partnership
Act as the operational thought partner to Business Development, Operations, and Finance leadership, translating business needs into scalable systems and processes.
Ensure BD is enabled, training the team on the most up to date pricing strategy, proactively creating customer facing collateral, or educating the team on the latest product SKUs.
Communicate clearly with both technical and non-technical stakeholders, including executive audiences.
Experience
4+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or a closely related role, ideally in B2B SaaS or defense tech.
Strong hands-on experience with Salesforce (administration, reporting, data model design); certification a plus.
Solid analytical skills - comfortable working in SQL, Excel/Sheets, and BI tools (e.g., Looker, Tableau, Power BI).
Experience owning or heavily supporting a forecasting cadence and pipeline reporting.
Familiarity with the broader revenue tech stack (marketing automation, sales engagement, CPQ, BI, and data warehouse tools).
A track record of turning ambiguous, messy problems into documented, scalable processes.
Excellent written and verbal communication skills, with the ability to work cross-functionally and present to leadership.
A builder's mindset: bias toward action, comfortable prototyping a solution rather than waiting for a perfect spec.
COMPENSATION: $150k - $180k
Our Culture & Values
We hire excellent people, give them outsized responsibility, and trust them to execute. Every person at Cape has a proven track record of tackling hard problems and winning.
We believe that personal privacy and national security are not at odds, and that they can be reconciled through strong technology.
We believe companies exist to build awesome things and take care of the people who build them, so we offer top-tier healthcare, 401(k) matching, and a generous vacation policy that our team actually uses to recharge.
We believe that a stronger company and a better product are built by people from all walks of life. We hire without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, or Veteran status. If you are great at what you do, you belong here.
How to apply
Click the link below to apply.
We reserve the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, and without regard to disability or status as a protected veteran, or any other status protected by law.
Design Operations Manager
About Abridge
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.
The Role
We're looking for a Design Operations Manager to help scale, support, and streamline operations across our growing product design organization. This role sits at the intersection of strategy and execution—you'll shape how the design team operates while staying deeply involved in the day-to-day work that makes great design possible.
You'll partner closely with product design leadership, research, engineering, and product management to ensure the design team can deliver high-quality, high-impact work at speed and scale. This role reports to the VP of Product Design and is based in our San Francisco HQ. We offer relocation assistance.
What You'll Do
Coordinate and land a blank slate product re-design of Abridge
Partner with design leadership to identify and implement programs, processes, and tools that help the team operate more effectively
Lead operational planning and execution for key initiatives—team-wide rituals, hiring coordination, onboarding, resource allocation, and internal communications.
Build and maintain scalable systems that support team growth, execution excellence, and strong collaboration across research, engineering, and product.
Oversee asset management practices across the design org, ensuring shared libraries, templates, and systems are version-controlled, accessible, and consistently used.
Manage external vendors and contractors—handling onboarding, scoping, resourcing, contract workflows, and performance tracking to extend the team's capacity with quality and accountability.
Partner with Product and Engineering Operations to align OKRs, roadmaps, and delivery milestones.
Drive intake, prioritization, and resource planning for design work in a fast-moving, highly collaborative product environment.
Bring clarity to ownership, roles, and execution timelines—ensuring the right people are in the loop at the right time.
Facilitate retrospectives, team health check-ins, and continuous improvement efforts to help the team operate at its best.
Roll up your sleeves where needed—whether standing up a new system, running a sprint planning session, onboarding a vendor, or troubleshooting a tool.
What You'll Bring
8+ years of experience in design operations within high-growth technology environments.
A track record of building and scaling 0-to-1 operational systems across multidisciplinary teams—balancing long-term vision with hands-on execution.
A nuanced orientation toward process: you know when to advocate for it, when to hold it loosely, and what it can and can't solve.
Deep familiarity with the design and product development lifecycle—from early research and concepting through delivery and iteration.
Experience managing shared design tools, assets, and libraries to support consistency and efficiency at scale.
Vendor and contractor management experience, with a focus on enabling seamless collaboration and high-quality outcomes.
High organizational rigor paired with a bias for action—you're comfortable getting in the weeds to move things forward.
Strong communication and collaboration skills, with experience working across senior leadership, technical partners, and designers of all levels.
The ability to thrive in fast-paced environments and solve problems in real time to help teams keep moving.
Bonus Points If…
You've worked in a healthcare technology or regulated-industry environment and understand the nuance that comes with it.
You have experience supporting design teams through periods of rapid organizational or product scale.
Why Work at Abridge?
At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.
Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.
Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.
We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.
If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.
How we take care of Abridgers:
Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.
... and much more!
Equal Opportunity Employer
Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.
Staying safe - Protect yourself from recruitment fraud
We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to . Please exercise caution and cease communications if something feels suspicious about your interactions.
Design Operations Manager
Design Operations Manager
About Abridge
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.
The Role
We're looking for a Design Operations Manager to help scale, support, and streamline operations across our growing product design organization. This role sits at the intersection of strategy and execution—you'll shape how the design team operates while staying deeply involved in the day-to-day work that makes great design possible.
You'll partner closely with product design leadership, research, engineering, and product management to ensure the design team can deliver high-quality, high-impact work at speed and scale. This role reports to the VP of Product Design and is based in our San Francisco HQ. We offer relocation assistance.
What You'll Do
Coordinate and land a blank slate product re-design of Abridge
Partner with design leadership to identify and implement programs, processes, and tools that help the team operate more effectively
Lead operational planning and execution for key initiatives—team-wide rituals, hiring coordination, onboarding, resource allocation, and internal communications.
Build and maintain scalable systems that support team growth, execution excellence, and strong collaboration across research, engineering, and product.
Oversee asset management practices across the design org, ensuring shared libraries, templates, and systems are version-controlled, accessible, and consistently used.
Manage external vendors and contractors—handling onboarding, scoping, resourcing, contract workflows, and performance tracking to extend the team's capacity with quality and accountability.
Partner with Product and Engineering Operations to align OKRs, roadmaps, and delivery milestones.
Drive intake, prioritization, and resource planning for design work in a fast-moving, highly collaborative product environment.
Bring clarity to ownership, roles, and execution timelines—ensuring the right people are in the loop at the right time.
Facilitate retrospectives, team health check-ins, and continuous improvement efforts to help the team operate at its best.
Roll up your sleeves where needed—whether standing up a new system, running a sprint planning session, onboarding a vendor, or troubleshooting a tool.
What You'll Bring
8+ years of experience in design operations within high-growth technology environments.
A track record of building and scaling 0-to-1 operational systems across multidisciplinary teams—balancing long-term vision with hands-on execution.
A nuanced orientation toward process: you know when to advocate for it, when to hold it loosely, and what it can and can't solve.
Deep familiarity with the design and product development lifecycle—from early research and concepting through delivery and iteration.
Experience managing shared design tools, assets, and libraries to support consistency and efficiency at scale.
Vendor and contractor management experience, with a focus on enabling seamless collaboration and high-quality outcomes.
High organizational rigor paired with a bias for action—you're comfortable getting in the weeds to move things forward.
Strong communication and collaboration skills, with experience working across senior leadership, technical partners, and designers of all levels.
The ability to thrive in fast-paced environments and solve problems in real time to help teams keep moving.
Bonus Points If…
You've worked in a healthcare technology or regulated-industry environment and understand the nuance that comes with it.
You have experience supporting design teams through periods of rapid organizational or product scale.
Why Work at Abridge?
At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.
Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.
Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.
We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.
If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.
How we take care of Abridgers:
Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.
... and much more!
Equal Opportunity Employer
Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.
Staying safe - Protect yourself from recruitment fraud
We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to . Please exercise caution and cease communications if something feels suspicious about your interactions.
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