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Senior Solutions Consultant (MENA) Dubai Apply Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. As a Bloomreach Senior Solutions Consultant, you would be one of the trusted advisors in a high-energy, high-performance sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy. We strive to lay strong foundations in our sales cycles to establish long-term partnerships between Bloomreach and our customers. This role will be supporting the MENA region. We’re looking for an experienced team member to help shape the tools & processes needed to support Bloomreach’s continued expansion in this market. Key Responsibilities: Partner with Account Executives to lead discovery, solutioning, and technical presentations for Bloomreach Engagement Deliver tailored product demos, Proof of Concepts, and RFP/RFI responses Translate business challenges into technical solutions with clear value Act as a trusted advisor to prospects, customers, and partners Guide architecture discussions across marketing, data, and IT teams Contribute to tooling and process improvements as we scale in EMEA What we are looking for: 3+ years of experience in pre-sales, consulting, or customer-facing tech roles Strong communicator - confident presenting to both technical and non-technical audiences; Ability to explain complex concepts in a clear, value-focused way Proactive, curious, and comfortable navigating fast-paced sales cycles Familiarity with marketing tech, CRM, or analytics platforms Understanding of APIs, HTML and JavaScript Self-starter mindset and desire to grow in a fast-paced SaaS environment Experience with Martech: CDPs, campaign orchestration, or customer data pipelines Familiarity with Bloomreach, Braze, Salesforce, Adobe, or similar platforms Fluency in other popular European languages #LI-SF1 More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote Get new jobs like this in your inbox We'll email you when Bloomreach posts a job like this one. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile* Do you now or in the future require visa sponsorship to continue working in one of the countries where this job is posted?* Select... Are you currently eligible to work in one of the countries where this job is posted as per this job post?* Select... Where did you hear about Bloomreach? * Select... By submitting this form you consent to Bloomreach processing your data and contacting you to fulfill your request. For more information on how we are committed to protecting and respecting your privacy, please review our Privacy Policy and our Recruitment Privacy Notice U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Submit application Powered by

Listed by BloomReach for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

92 days ago

Senior Solutions Consultant

BloomReach · Czechia

Pay

$966k–1208k

Setting

Remote

Apply Sign in to favorite Permalink

Senior Solutions Consultant Czechia Apply Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We’re looking for a Solution Consultant to join our presales team covering EMEA, based in the Czech Republic or Slovakia.. This is a customer-facing, consultative role. You’ll run discovery conversations, deliver tailored product demonstrations, and translate complex platform capabilities into clear business outcomes. You won’t be writing code all day — but you’ll need to understand how data flows, integrations work, and how marketing teams actually operate. We also expect you to be curious about AI and actively use AI tools in your day-to-day work — whether that’s preparing for demos, researching prospects, building content, or finding smarter ways to get things done. We’re not looking for an AI engineer, but for someone who naturally reaches for AI as a productivity multiplier and stays current with how it’s reshaping martech and presales. This is not a senior or principal-level hire. We’re looking for someone with solid foundations and strong potential — someone who’s sharp, curious, and ready to grow into a trusted advisor for enterprise customers. The base salary range for this position is CZK 966,000- CZK 1,207,500. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. What You’ll Do Run discovery with prospects — ask the right questions to understand business challenges, current tech stack, and what success looks like for them Deliver product demonstrations — not generic feature tours, but tailored sessions that connect our platform to the customer’s specific use cases Build and present solution concepts — translate customer requirements into clear, compelling narratives around our technology Support the sales cycle end-to-end — from initial qualification through technical validation to close, working in lockstep with your AE Handle technical questions and objections — bridge the gap between what the customer’s marketing and IT teams need to hear Prepare and deliver workshop-style sessions — for mid-market and enterprise evaluation processes, often with multiple stakeholders in the room Leverage AI tools proactively — use AI assistants, copilots, and automation to accelerate research, demo prep, content creation, and internal workflows Collaborate internally — work with Product, Customer Success, and Professional Services to ensure what we propose is what we can deliver Contribute to presales assets — demo environments, use case libraries, and reusable content that makes the whole team better What You Bring Fluent English — this is your primary working language; you can present confidently, write clearly, and hold business conversations with senior stakeholders across Europe Based in the Czech Republic or Slovakia, comfortable covering EMEA with occasional travel for key customer meetings, workshops, and team events Experience working with enterprise or mid-market customers — you understand how buying decisions are made in larger organisations Confidence presenting to groups — whether it’s a 1:1 with a Head of CRM or a room of 15 stakeholders, you hold the room Strong communication and discovery skills — you listen well, ask structured questions, and explain technical concepts in business language Curiosity and structured thinking — you enjoy understanding how things work and can break down complex topics logically Active use of AI tools — you already use ChatGPT, Claude, or similar tools in your work and you’re genuinely interested in how AI is changing the way we sell, consult, and build solutions 2–5 years of professional experience in a relevant field — this could be presales, solution consulting, technical consulting, digital/CRM agency work, martech consulting, implementation consulting, technical account management, or a similar customer-facing role We explicitly welcome candidates from adjacent backgrounds. If you’ve spent the last few years configuring marketing platforms, running client workshops at a digital agency, or consulting on CX strategy — and you’re ready to move into a presales role — we want to hear from you. Nice to Have Additional European languages — German, French, Spanish, or Dutch are a real asset for EMEA coverage Experience in SaaS, martech, or the broader digital marketing ecosystem Familiarity with CDPs, CRM platforms, marketing automation tools, or personalisation engines Hands-on experience delivering demos or running customer workshops Understanding of ecommerce platforms and digital marketing operations Basic technical literacy — APIs, data integrations, webhooks, SQL, or similar (you don’t need to be an engineer, but you shouldn’t be afraid of a JSON payload) Experience using AI for content generation, prospect research, or workflow automation beyond basic prompting Experience working directly with sales teams and navigating commercial conversations What Success Looks Like After 12 Months You independently run discovery and demo cycles for mid-market and enterprise opportunities across EMEA AEs actively want you on their deals because you make the conversation better Customers leave your sessions with a clear understanding of how the platform fits their world — not just what buttons it has You’ve built a working knowledge of our platform, key use cases, and competitive landscape You use AI tools as a natural part of your workflow — and you’ve probably shown the team a few tricks they hadn’t thought of You contribute ideas and content that improve how the presales team operates You’re developing toward owning more complex, strategic engagements Why This Role Real growth path. This is a P3 role with a clear trajectory. We invest in developing Solution Consultants — not just deploying them. Work that matters commercially. You’re not a demo jockey. You directly influence whether enterprise deals move forward and how they’re shaped. Strong product. It’s significantly easier to sell and consult on a platform that actually works. Ours does. AI-forward team. We actively encourage using AI tools to work smarter. You won’t have to justify why you’re using ChatGPT — you’ll have to explain why you’re not. Collaborative team. Presales here are respected, not an afterthought. You’ll work closely with experienced AEs, product leaders, and fellow SCs who share what they know. EMEA scope from CZ/SK. Broad exposure to different markets, industries, and buying cultures — with the advantage of being in a central European hub close to key markets. Flexibility. Remote-friendly setup within the Czech Republic or Slovakia, with travel for key customer engagements and team events — not a road warrior schedule The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Base Salary Range 966 000 Kč - 1 207 500 Kč CZK More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote Create a Job Alert Interested in building your career at Bloomreach? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile* Do you now or in the future require visa sponsorship to continue working in one of the countries where this job is posted?* Select... Are you currently eligible to work in one of the countries where this job is posted as per this job post?* Select... Where did you hear about Bloomreach? * Select... By submitting this form you consent to Bloomreach processing your data and contacting you to fulfill your request. For more information on how we are committed to protecting and respecting your privacy, please review our Privacy Policy and our Recruitment Privacy Notice Submit application Powered by

Listed by BloomReach for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

105 days ago

Senior Machine Learning Engineer / Data Scientist

BloomReach · Czechia

Pay

$1470k–1830k

Setting

Remote

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Senior Machine Learning Engineer / Data Scientist Czechia Apply Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Bloomreach is seeking a seasoned Senior Machine Learning Engineer to own the design and implementation of cutting-edge AI and GenAI driven algorithmic components for contextual personalization, predictions and behavioral insights that are used to personalize digital experiences for our customers. We are currently allowing flexibility for our employees to work from anywhere for the respective region (Central & Eastern Europe) or we are happy to meet you in our offices in Bratislava (Slovakia) or Brno, Prague (Czechia) on a full-time basis. Your Responsibilities: Design, develop, and enhance ML/AI models which Predictions, Contextual Personalization and our new agentic workflows Process historical data, product catalog and user behaviours to extract hidden relations and features. Conduct research to explore ongoing cutting-edge ML techniques and conduct a quick POC. Work closely with ML Engineers to integrate and scale ML components to a production-level that can handle terabytes of data. Continuously learn and stay up to date with the current state-of-the-art techniques by reading research papers and attending AI/ML conferences. Qualifications: BS/MS degree in Computer Science or a related discipline with a strong mathematical foundation and excellent programming skills (primarily Python) At least 3 years of experience building ML-driven fast and scalable ML/analytical algorithms in a corporate/startup environment. Strong awareness and understanding of recent trends in Generative AI and LLMs. Experience in working with GenAI stack will be treated as strong credentials. Strong understanding of various machine learning and natural language processing technologies, such as classification, information retrieval, clustering, knowledge graph, semi-supervised learning and ranking. Excellent exploratory data analysis skills with the ability to slice and dice data at scale using SQL in BigQuery. Good problem solving and analytical skills. Ability to learn and adapt to newer ML technologies. Exposure to deep learning stack (PyTorch/Keras/TensorFlow) and techniques (Representation/Transfer Learning, RNN/LSTM, Transformers). Experience working with Big Data in a cloud based production environment (AWS/GCP/Azure). Effective communication skills in English, both verbally and in written form. #LI-KP1 The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Base Salary Range 1 470 000 Kč - 1 830 000 Kč CZK More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote Get new jobs like this in your inbox We'll email you when Bloomreach posts a job like this one. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile* Do you now or in the future require visa sponsorship to continue working in one of the countries where this job is posted?* Select... Are you currently eligible to work in one of the countries where this job is posted as per this job post?* Select... Where did you hear about Bloomreach? * Select... By submitting this form you consent to Bloomreach processing your data and contacting you to fulfill your request. For more information on how we are committed to protecting and respecting your privacy, please review our Privacy Policy and our Recruitment Privacy Notice Submit application Powered by

Listed by BloomReach for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

118 days ago

Senior Quality Assurance Engineer (Personify team)

BloomReach · Czechia

Pay

$1130k–1410k

Setting

Remote

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Senior Quality Assurance Engineer (Personify team) Prague Apply Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About your role and the team Loomi for Shopify is a new Bloomreach product designed to integrate all existing Bloomreach offerings with Shopify, the largest e-commerce platform, to deliver a personalized shopping experience. Key features will include Out-of-the-Box Widgets (pre-built components customers can readily use) and Data Pipelines (functionality to source data directly from Shopify into Bloomreach). The Personify team is a friendly group of talented developers who enjoy working together from the Prague office. We are looking for someone who enjoys in-person collaboration as much as we do and who would be joining us in the office, while still being able to benefit from Bloomreach's Remote First policy. We want you to join us full-time as a Senior Quality Assurance Engineer in our Personify team. And if you are interested in who will be your engineering manager, check out Petr's LinkedIn profile. In this role, you will: be first QA on the team join a highly collaborative and agile team that enjoys working and having fun together collaborate with PM, Design and QAs from other teams own the team`s testing strategy automate the heck out of it and test manually the rest and apply AI tools contribute to the technical design decisions review code help your team mates grow Our Tech Stack Typescript, Go Playwright, Vitest/Jest BrowserStack, Jira Prometheus, Grafana, Sentry GitLab, Kubernetes, Docker Google Cloud About the candidate Must have: Past experience with QA Automation roles Professional experience building test plans Professional experience with test automation of FE and BE applications Professional experience with Playwright or Cypress Strong team player, that always supports his follow team mates Should have: Building and owning a test strategy Adopting new AI ways of working and testing Experience extending CI/CD pipelines with automated gates Experience writing unit and integration tests Ability to conduct reviews and provide constructive feedback Nice to have: Experience with GitLab, Jest and BrowserStack Experience with IaC and Kubernetes Experience with Shopify ecosystem Experience with Ecommerce ecosystem #LI-KP1 The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Base Salary Range 1 130 000 Kč - 1 410 000 Kč CZK More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile* Do you now or in the future require visa sponsorship to continue working in one of the countries where this job is posted?* Select... Are you currently eligible to work in one of the countries where this job is posted as per this job post?* Select... Where did you hear about Bloomreach? * Select... By submitting this form you consent to Bloomreach processing your data and contacting you to fulfill your request. For more information on how we are committed to protecting and respecting your privacy, please review our Privacy Policy and our Recruitment Privacy Notice Submit application Powered by

Listed by BloomReach for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

139 days ago

Senior Site Reliability Engineer for Datacraft team

BloomReach · Czechia

Pay

$1250k–1570k

Setting

Remote

Apply Sign in to favorite Permalink

Senior Site Reliability Engineer for Fuse Team Czechia Apply Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Become a Senior SRE for Bloomreach! Join the Fuse team — the team responsible for the item data management capabilities that connect Bloomreach Data Hub with Marketing, Search, Recommendations, and emerging Loomi agent use cases. Fuse owns and evolves the systems behind Data Hub item collections: ingesting items data, transforming and validating it, managing data schemas and lifecycle, and distributing data reliably to downstream Bloomreach products. Item collections provide a unified source of data that can be used across all Bloomreach products. Our current areas of focus include: Unified items data pipelines: processing records into structured items and keeping data synchronized with Marketing and Search destinations. Catalog APIs and lifecycle management: customer-facing and internal APIs, catalog creation and naming, schemas, destinations, migrations, and backward-compatible evolution. Scalable storage and indexing: operating and improving systems built on PostgreSQL, Bigtable, Elasticsearch, Solr. Reliable jobs execution: submission, queueing, execution, progress reporting, retries, cancellation, rate limiting, and operational tooling. Cross-product capabilities: catalog data triggers, multi-dimensional data support, custom item types, catalog data enrichment, recommendations, and semantic catalog profiles for agentic use cases. As a Senior SRE, you will be the team’s reliability and operability leader. You will work alongside backend engineers, embedded QA, Product, and Engineering Management to make complex product-data systems observable, scalable, safe to release, and straightforward to operate. Fuse embraces AI-assisted engineering. We expect engineers to use modern coding agents thoughtfully to accelerate investigation, development, testing, documentation, and operational work while retaining full ownership of correctness, security, and production outcomes. Working from one of our Central European offices (Bratislava, Prague, or Brno), or remotely (Czechia, Slovakia) on a full-time basis, you’ll become a core part of the Engineering organization. What challenge awaits you? As a P3 Senior SRE at Bloomreach, you are an independent reliability professional who can turn ambiguous operational problems into measurable improvements and lead initiatives end-to-end with minimal day-to-day guidance. Your challenge will be to make Fuse’s distributed data platform dependable across the complete data path: customer or integration → Data Hub API → records and transformations → items → asynchronous jobs execution engine → storage and indexes → Marketing, Search, Recommendations, and Loomi consumers Your responsibilities a. Platform reliability and observability Own and improve the reliability posture of Fuse services, workers, APIs, queues, storage systems, and destination synchronization pipelines. Establish meaningful SLIs, SLOs, and error budgets for customer-facing APIs, asynchronous jobs, catalog data freshness, destination synchronization, and indexing. Build end-to-end observability across Data Hub item collections, from API request and job submission through processing, persistence, indexing, and downstream delivery. Ensure engineers can trace a workspace, item collection, catalog, or job across services without manually correlating disconnected logs and database records. Create and maintain actionable dashboards, alerts, and service health views using Grafana, Prometheus-compatible metrics, OpenTelemetry, PagerDuty, and GCP tooling. Detect missing, stalled, duplicated, or inconsistent processing before customers or downstream teams report it. Improve capacity planning and autoscaling using workload telemetry, queue depth, processing throughput, latency, memory usage, storage growth, and customer-level traffic patterns. Reduce noisy alerts and replace symptom-based monitoring with signals tied to customer impact. b. Reliability of catalog storage and indexing Improve the availability, scalability, and operability of catalog data across PostgreSQL/Cloud SQL, Bigtable, Elasticsearch, GCS, Kafka, and related storage systems. Support catalog placement, routing, index lifecycle, shard management, safe migration, and recovery across multiple Elasticsearch clusters. Develop safeguards for full replacements, delta updates, deletions, schema changes, destination changes, and catalog reindexing. Define and automate data-consistency checks between source records, transformed items, job state, Bigtable, Elasticsearch, and downstream destinations. Help establish practical platform limits and quotas for catalog size, API traffic, job concurrency, queue depth, payload size, and expensive operations. Partner with engineers on performance testing for large catalogs and high-throughput customer workloads. c. Infrastructure, deployments, and release safety Own and evolve Kubernetes configuration and operational infrastructure for Fuse components. Improve deployment automation, progressive rollout, rollback, and validation across development and production environments. Make coordinated releases safer when changes span app/app, Fuse workers, Kubernetes configuration, and PostgreSQL migrations. Automate operational procedures that currently depend on manual commands, one-off scripts, or specialist knowledge. Maintain CI/CD pipelines with tests, linters, dependency management, security checks, image publication, and release verification. Create reusable tooling for local development, ephemeral environments, end-to-end testing, load testing, and production diagnosis. Ensure runbooks remain executable and are validated through exercises rather than existing only as documentation. d. Incident management and L3 support Participate in and help improve the Fuse L3/on-call rotation. Lead incident investigation, mitigation, stakeholder communication, and follow-up for Fuse-owned systems. Use logs, metrics, traces, database state, queue state, and Kubernetes signals to diagnose failures across distributed workflows. Build safe operational tools for common support activities such as job tracing, queue inspection, rate-limit diagnosis, catalog health checks, and index recovery. Facilitate blameless incident reviews and ensure resulting actions address root causes rather than only immediate symptoms. Improve the handoff between customer support, L2, Fuse L3, Infrastructure, and dependent engineering teams. Reduce recurring support demand by turning incident knowledge into safeguards, automation, tests, dashboards, and clear documentation. e. Security, isolation, and compliance Help Fuse meet Bloomreach security and compliance requirements, including ISO and SOC 2 controls. Enforce least-privilege access, workload identity, service-level authentication and authorization, secret rotation, encryption, and auditability. Protect customer isolation across workspaces, item collections, projects, accounts, databases, indexes, buckets, and asynchronous jobs. Ensure operational tooling and incident procedures respect production-access restrictions and PII-handling requirements. Partner with engineering teams to make security controls observable and testable rather than relying on undocumented assumptions. f. Reliability by design Participate early in the design of new Fuse capabilities so reliability, recovery, observability, limits, and operational ownership are defined before implementation. Review designs for failure modes, retry behavior, idempotency, backpressure, ordering, consistency, timeout handling, cancellation, and safe rollout. Clarify ownership boundaries and service contracts with teams including Campaigns, Data Pipeline, Integrations, Discovery, Recommendations, Infrastructure, Frontend, and QA. Help teams choose architectures that balance immediate delivery with long-term operability and cost. Coach engineers in production readiness, operational testing, debugging, and sustainable on-call practices. Our tech stack Primary languages: Go, Python, SQL APIs and application: REST APIs, Python application monolith, Go workers and services, Java Infrastructure: GCP, Kubernetes/GKE, internal Kubernetes deployment tooling Databases and storage: PostgreSQL/Cloud SQL, Bigtable, Elasticsearch, GCS, MongoDB, Redis Messaging and coordination: Kafka, ETCD, asynchronous job queues Observability: Grafana, Prometheus-compatible metrics, OpenTelemetry, GCP Logging and Monitoring, PagerDuty CI/CD and collaboration: GitLab, Jira, Confluence Testing: Go and Python unit/integration tests, API and end-to-end automation, performance testing AI-assisted engineering: Claude Code, Cursor, Copilot, Gemini CLI, or comparable tools You do not need to have used every technology listed. You should, however, have operated distributed production systems and be comfortable learning unfamiliar components while diagnosing real incidents. Your qualifications Professional experience Impact You can show how your reliability work improved customer outcomes, engineering velocity, deployment confidence, or operational sustainability. You have introduced practices or tooling that changed how a team builds and operates production systems. You can define meaningful reliability measures and demonstrate improvement using data. Ownership You embrace the you build it, you run it principle and remain accountable from design through production operation. You can lead ambiguous reliability initiatives without requiring a fully prescribed solution. You take incidents from detection through mitigation, root-cause analysis, and prevention. You are cost-aware and use telemetry, capacity planning, and architecture—not guesswork—to manage cloud spend. Systematic approach You treat observability, limits, runbooks, rollback, idempotency, and recovery as part of the product design. You design for partial failure in distributed systems. You distinguish symptoms from root causes and prioritize systemic improvements over repeated manual intervention. You are comfortable working in systems where a single customer operation crosses multiple services, queues, databases, and team boundaries. Data-driven engineering You use metrics, logs, traces, profiling, and workload data to form and validate hypotheses. You can turn operational telemetry into actionable feedback for developers and Product. You are comfortable analyzing throughput, latency, saturation, error rates, queue behavior, database performance, and storage growth. Technical skills Strong hands-on experience operating services on Kubernetes in a major cloud environment, ideally GCP. Strong experience with observability and incident diagnosis for distributed systems. Experience with Go or Python; practical ability in both is a strong advantage. Experience operating at least one relational database, preferably PostgreSQL or Cloud SQL. Experience with one or more large-scale data or indexing systems such as Bigtable, Elasticsearch/OpenSearch, Kafka, GCS, or comparable technologies. Experience designing or operating asynchronous job-processing systems, queues, workers, and retry mechanisms. Experience with CI/CD, Infrastructure as Code, deployment automation, and safe database migrations. Understanding of API reliability, rate limiting, backpressure, idempotency, and multi-tenant isolation. Comfort participating in an on-call rotation and responding to production incidents. Ability to work effectively in a distributed, remote-first team. Practical use of AI coding tools to accelerate investigation and implementation without outsourcing engineering judgment. Strongly preferred Experience operating catalog, product-data, ingestion, transformation, or indexing platforms. Experience with large Elasticsearch/OpenSearch clusters, shard management, index lifecycle, routing, or reindexing. Experience with Bigtable or another distributed wide-column database. Experience designing consistency validation across multiple storage or indexing systems. Experience with customer-facing data APIs, high-volume bulk ingestion, or full and incremental synchronization. Familiarity with product catalogs used by search, recommendations, marketing, or personalization systems. Experience coordinating reliability improvements across several engineering teams. Experience working in an environment with ISO, SOC 2, data-isolation, retention, and audit requirements. Personal qualities Ownership and accountability — you stay with a problem until it is understood, resolved, and less likely to recur. Systematic thinking — you identify patterns and root causes instead of repeatedly treating symptoms. Pragmatism — you balance reliability, delivery speed, complexity, and cost. Clear communication — you explain technical risks and trade-offs to engineers, Product, Support, and other stakeholders. Collaborative leadership — you raise the team’s operational capability rather than becoming the only person who can operate the system. Customer awareness — you connect technical reliability to catalog freshness, data correctness, product availability, and customer trust. Continuous improvement — you are comfortable revisiting assumptions and improving systems incrementally. Remote-first effectiveness — you communicate asynchronously, document decisions, and make progress across time zones. Your success story In 30 days Get to know the Fuse team, its engineers, embedded QA, Product partner, Engineering Manager, and key cross-team collaborators. Complete Bloomreach engineering onboarding and set up your development environments. Understand the primary Fuse domains: Data Hub item collections, Catalogs, job execution and reporting, APIs, storage, indexing, and destinations. Map the core request flows and data paths through Fuse owned and downstream products. Review existing dashboards, alerts, L3 procedures, release practices, recent incidents, and known operational risks. Shadow the L3/on-call rotation and learn the team’s production-access and escalation procedures. In 90 days Begin contributing to the Fuse L3/on-call rotation with support from experienced team members. Resolve production or pre-production issues using logs, metrics, job state, database state, and distributed traces. Deliver your first meaningful reliability improvement. Define or improve SLIs and SLOs for at least one critical Fuse workflow. Contribute to the production-readiness review of an active Fuse project. In 180 days Own the reliability posture of at least one major Fuse domain end-to-end. Drive measurable improvement in one or more of: Availability or successful job completion. Overall data freshness. Mean time to detect and recover. Alert signal-to-noise ratio. Deployment and migration safety. Processing throughput or infrastructure efficiency. L3 support effort and recurring incident volume. Lead an incident review or reliability initiative involving multiple teams. Establish reusable operational patterns that Fuse engineers can apply to new services and features. Be a trusted partner in architecture discussions, ensuring new catalog capabilities are observable, scalable, recoverable, secure, and on-call friendly from day one. #LI-KP1 The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Base Salary Range 1 260 000 Kč - 1 572 000 Kč CZK More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote Create a Job Alert Interested in building your career at Bloomreach? Get future opportunities sent straight to your email. 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