Business Systems Engineer
Location
United States
Employment Type
Full time
Location Type
Remote
Department
Product
Compensation
$144K – $181K
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend
Overview
Application
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Job Summary
As a Business Systems Engineer on the GTM Engineering team, you will design, build, and operate the automation and AI systems that power ClickUp's Go-To-Market business — spanning core business products and the integration platforms that connect them. This role is AI-native at its core: you won't just maintain existing workflows, you'll actively advance our GTM systems with intelligent agents, LLM-powered automations, and next-generation integration patterns built on MCP, ClickUp Super Agents, and modern iPaaS tooling.
You'll sit at the intersection of business systems architecture and applied AI — partnering with Sales, Finance, Revenue Operations, and fellow GTM Systems engineers to eliminate toil, accelerate revenue workflows, and build the automated, AI-augmented infrastructure the company runs on. This is a hands-on engineering role for someone deeply fluent in enterprise business systems, excited about deploying production AI, and committed to genuine ownership of the platforms they build — directly supporting GTMSOE's broader mission of operational excellence across the GTM org.
Key Responsibilities
AI-Native Automation & Agent Development
Design and build AI-powered automations and agentic workflows across the GTM tech stack — including Salesforce, NetSuite, Workato, and MuleSoft — to eliminate manual effort and accelerate business operations.
Develop and deploy ClickUp Super Agents and LLM-based automations to automate tasks such as deal data enrichment, quote generation assistance, order validation, revenue recognition triggers, and exception handling in quote-to-cash workflows.
Architect and implement MCP (Model Context Protocol) integrations that allow AI agents to interact with business systems contextually and safely — enabling intelligent, event-driven actions across the GTM platform.
Explore and evaluate emerging AI capabilities (RAG, fine-tuning, multi-agent orchestration) and determine which are production-ready for GTM business systems use cases.
Build reusable AI templates, automation patterns, and agent blueprints that can be extended across the GTM Engineering team.
Business Systems Integration & Architecture
Build and maintain integrations across Salesforce, NetSuite, Workato, MuleSoft, DealHub (CPQ), and other GTM platforms — with a strong bias toward clean architecture, low technical debt, and supportable design.
Own end-to-end integration patterns for critical business flows such as lead-to-opportunity, quote-to-cash, order-to-fulfillment, and revenue reporting pipelines.
Design data flows and transformation logic that keep business data accurate, consistent, and accessible across systems without creating fragile point-to-point dependencies.
Apply a build-vs-buy mindset: evaluate whether a given automation need is best solved with native platform capabilities, iPaaS tooling, or custom code — and make the case clearly.
Platform Development & Tooling
Build internal tooling, low-code/no-code solutions, and lightweight applications using platforms such as Retool, Replit, or similar to extend business systems capabilities with minimal overhead.
Write automation scripts and data transformation logic in Python, JavaScript, or Apex as needed to bridge gaps that platform tooling cannot address natively.
Utilize Zapier, Workato, and similar iPaaS platforms to orchestrate cross-system workflows that are maintainable, observable, and well-documented.
Own the full lifecycle of what you build: discovery, design, development, testing, deployment, documentation, and ongoing optimization.
Reliability, Observability & Continuous Improvement
Monitor the health and performance of automations and integrations you own; proactively identify degradation, data inconsistencies, or failure patterns before they impact business operations.
Conduct root-cause analysis of integration failures or automation breakdowns and drive durable fixes — not just incident patches.
Maintain runbooks and operational documentation so that platform behavior is understandable and recoverable by the broader team.
Gather feedback from business stakeholders and iterate on existing automations to improve accuracy, reduce edge cases, and adapt to evolving GTM processes.
Cross-Functional Collaboration & Stakeholder Engagement
Partner with Sales, Revenue Operations, Finance, and Customer Success stakeholders to translate business requirements into well-scoped technical solutions.
Work closely with GTM Systems Engineering, DevOps, and BSA teammates on architecture decisions, intake prioritization, and delivery execution.
Contribute to the GTM Systems Engineering operating model: maintain task hygiene, communicate proactively on large initiatives, and log AI/automation work in the team's AI Excellence registry.
Serve as a subject matter expert for business systems automation and AI — educating stakeholders on what's possible and setting realistic expectations on scope and delivery.
Qualifications
Experience
3–5+ years in a business systems engineering, systems administration, or integration engineering role.
Demonstrated experience building and shipping automations or integrations that delivered measurable business value in production environments.
Hands-on experience with Salesforce and at least one ERP platform (NetSuite strongly preferred).
Experience deploying AI or LLM-powered automations in a production business systems context — or a clear, demonstrated trajectory toward it.
Experience working in a high-velocity environment where you manage multiple concurrent priorities and adapt quickly to changing business needs.
Optional but valued: experience with DealHub (CPQ), ClickUp, quote-to-cash workflows, or revenue operations systems.
Skills & Competencies
Technical
Salesforce configuration, automation (Flow, Process Builder), Apex, and data model design — admin or developer-level proficiency required.
NetSuite workflows, SuiteScript, SuiteBundler, saved searches, and data model — particularly as it relates to order management, billing, and revenue recognition.
Hands-on experience with Workato, MuleSoft, Zapier, or comparable iPaaS platforms — including multi-step flows, error handling, and observability.
Practical experience with LLM APIs (OpenAI, Claude, etc.), prompt engineering, agentic workflow design, and MCP integrations. Experience with ClickUp Super Agents is a strong plus.
Proficient with Python, JavaScript, or Apex for automation scripting and data transformation; comfortable with REST APIs, webhooks, JSON, and OAuth-based integrations.
Strong understanding of business systems data models and integration patterns (event-driven, batch, real-time).
Operational & Mindset
Ownership: You take full responsibility for the systems you build — from reliability and documentation to stakeholder trust and continuous improvement. You don't hand off and walk away.
Velocity: You move fast, iterate, and ship. You know when "good enough and deployed" beats "perfect and blocked," and you never sacrifice reliability or data integrity to get there.
AI & Automation mindset: You default to asking "how can an agent or LLM handle this?" before reaching for a manual workflow — experimenting confidently and evaluating critically.
Collaboration: You bridge the gap between technical architecture and business impact, asking clarifying questions, challenging assumptions respectfully, and earning trust with the stakeholders you support.
Growth: You stay current on emerging AI capabilities, evaluate what's production-ready, and continuously raise the bar on what GTM systems can do.
What You'll Work With
Salesforce: CRM platform — automations, Flow, Apex, data model, reporting, and CPQ/OTC integrations.
NetSuite: ERP platform — SuiteScript, workflows, order management, billing, and revenue recognition flows.
ClickUp Super Agents: AI-powered automation and agentic task orchestration within the ClickUp ecosystem.
Integration stack: Workato, MuleSoft, Zapier — recipe/flow development, cross-system orchestration, and platform observability.
AI & MCP tooling: LLM APIs, Model Context Protocol (MCP), agentic workflow design, and production AI integration patterns.
Low-code tooling: Retool, Replit, or similar for internal applications and workflow extensions.
Scripting & APIs: Python, JavaScript, Apex, REST/webhook integrations, and JSON-based data transformation.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
Business Systems Engineer
Location
United States
Employment Type
Full time
Location Type
Remote
Department
Product
Compensation
$144K – $181K
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend
Overview
Application
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Job Summary
As a Business Systems Engineer on the GTM Engineering team, you will design, build, and operate the automation and AI systems that power ClickUp's Go-To-Market business — spanning core business products and the integration platforms that connect them. This role is AI-native at its core: you won't just maintain existing workflows, you'll actively advance our GTM systems with intelligent agents, LLM-powered automations, and next-generation integration patterns built on MCP, ClickUp Super Agents, and modern iPaaS tooling.
You'll sit at the intersection of business systems architecture and applied AI — partnering with Sales, Finance, Revenue Operations, and fellow GTM Systems engineers to eliminate toil, accelerate revenue workflows, and build the automated, AI-augmented infrastructure the company runs on. This is a hands-on engineering role for someone deeply fluent in enterprise business systems, excited about deploying production AI, and committed to genuine ownership of the platforms they build — directly supporting GTMSOE's broader mission of operational excellence across the GTM org.
Key Responsibilities
AI-Native Automation & Agent Development
Design and build AI-powered automations and agentic workflows across the GTM tech stack — including Salesforce, NetSuite, Workato, and MuleSoft — to eliminate manual effort and accelerate business operations.
Develop and deploy ClickUp Super Agents and LLM-based automations to automate tasks such as deal data enrichment, quote generation assistance, order validation, revenue recognition triggers, and exception handling in quote-to-cash workflows.
Architect and implement MCP (Model Context Protocol) integrations that allow AI agents to interact with business systems contextually and safely — enabling intelligent, event-driven actions across the GTM platform.
Explore and evaluate emerging AI capabilities (RAG, fine-tuning, multi-agent orchestration) and determine which are production-ready for GTM business systems use cases.
Build reusable AI templates, automation patterns, and agent blueprints that can be extended across the GTM Engineering team.
Business Systems Integration & Architecture
Build and maintain integrations across Salesforce, NetSuite, Workato, MuleSoft, DealHub (CPQ), and other GTM platforms — with a strong bias toward clean architecture, low technical debt, and supportable design.
Own end-to-end integration patterns for critical business flows such as lead-to-opportunity, quote-to-cash, order-to-fulfillment, and revenue reporting pipelines.
Design data flows and transformation logic that keep business data accurate, consistent, and accessible across systems without creating fragile point-to-point dependencies.
Apply a build-vs-buy mindset: evaluate whether a given automation need is best solved with native platform capabilities, iPaaS tooling, or custom code — and make the case clearly.
Platform Development & Tooling
Build internal tooling, low-code/no-code solutions, and lightweight applications using platforms such as Retool, Replit, or similar to extend business systems capabilities with minimal overhead.
Write automation scripts and data transformation logic in Python, JavaScript, or Apex as needed to bridge gaps that platform tooling cannot address natively.
Utilize Zapier, Workato, and similar iPaaS platforms to orchestrate cross-system workflows that are maintainable, observable, and well-documented.
Own the full lifecycle of what you build: discovery, design, development, testing, deployment, documentation, and ongoing optimization.
Reliability, Observability & Continuous Improvement
Monitor the health and performance of automations and integrations you own; proactively identify degradation, data inconsistencies, or failure patterns before they impact business operations.
Conduct root-cause analysis of integration failures or automation breakdowns and drive durable fixes — not just incident patches.
Maintain runbooks and operational documentation so that platform behavior is understandable and recoverable by the broader team.
Gather feedback from business stakeholders and iterate on existing automations to improve accuracy, reduce edge cases, and adapt to evolving GTM processes.
Cross-Functional Collaboration & Stakeholder Engagement
Partner with Sales, Revenue Operations, Finance, and Customer Success stakeholders to translate business requirements into well-scoped technical solutions.
Work closely with GTM Systems Engineering, DevOps, and BSA teammates on architecture decisions, intake prioritization, and delivery execution.
Contribute to the GTM Systems Engineering operating model: maintain task hygiene, communicate proactively on large initiatives, and log AI/automation work in the team's AI Excellence registry.
Serve as a subject matter expert for business systems automation and AI — educating stakeholders on what's possible and setting realistic expectations on scope and delivery.
Qualifications
Experience
3–5+ years in a business systems engineering, systems administration, or integration engineering role.
Demonstrated experience building and shipping automations or integrations that delivered measurable business value in production environments.
Hands-on experience with Salesforce and at least one ERP platform (NetSuite strongly preferred).
Experience deploying AI or LLM-powered automations in a production business systems context — or a clear, demonstrated trajectory toward it.
Experience working in a high-velocity environment where you manage multiple concurrent priorities and adapt quickly to changing business needs.
Optional but valued: experience with DealHub (CPQ), ClickUp, quote-to-cash workflows, or revenue operations systems.
Skills & Competencies
Technical
Salesforce configuration, automation (Flow, Process Builder), Apex, and data model design — admin or developer-level proficiency required.
NetSuite workflows, SuiteScript, SuiteBundler, saved searches, and data model — particularly as it relates to order management, billing, and revenue recognition.
Hands-on experience with Workato, MuleSoft, Zapier, or comparable iPaaS platforms — including multi-step flows, error handling, and observability.
Practical experience with LLM APIs (OpenAI, Claude, etc.), prompt engineering, agentic workflow design, and MCP integrations. Experience with ClickUp Super Agents is a strong plus.
Proficient with Python, JavaScript, or Apex for automation scripting and data transformation; comfortable with REST APIs, webhooks, JSON, and OAuth-based integrations.
Strong understanding of business systems data models and integration patterns (event-driven, batch, real-time).
Operational & Mindset
Ownership: You take full responsibility for the systems you build — from reliability and documentation to stakeholder trust and continuous improvement. You don't hand off and walk away.
Velocity: You move fast, iterate, and ship. You know when "good enough and deployed" beats "perfect and blocked," and you never sacrifice reliability or data integrity to get there.
AI & Automation mindset: You default to asking "how can an agent or LLM handle this?" before reaching for a manual workflow — experimenting confidently and evaluating critically.
Collaboration: You bridge the gap between technical architecture and business impact, asking clarifying questions, challenging assumptions respectfully, and earning trust with the stakeholders you support.
Growth: You stay current on emerging AI capabilities, evaluate what's production-ready, and continuously raise the bar on what GTM systems can do.
What You'll Work With
Salesforce: CRM platform — automations, Flow, Apex, data model, reporting, and CPQ/OTC integrations.
NetSuite: ERP platform — SuiteScript, workflows, order management, billing, and revenue recognition flows.
ClickUp Super Agents: AI-powered automation and agentic task orchestration within the ClickUp ecosystem.
Integration stack: Workato, MuleSoft, Zapier — recipe/flow development, cross-system orchestration, and platform observability.
AI & MCP tooling: LLM APIs, Model Context Protocol (MCP), agentic workflow design, and production AI integration patterns.
Low-code tooling: Retool, Replit, or similar for internal applications and workflow extensions.
Scripting & APIs: Python, JavaScript, Apex, REST/webhook integrations, and JSON-based data transformation.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
Staff Backend Engineer, Search
Location
United States
Employment Type
Full time
Location Type
Remote
Department
Engineering
Compensation
Estimated Base Compensation $250K – $300K
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend
Overview
Application
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is seeking a talented and experienced Senior Search Engineer to join our team and help revolutionize our search capabilities. As a key member of our engineering team, you'll be responsible for optimizing and enhancing our search functionality, which is a critical feature of our platform and underpins our AI efforts.
Your impact at ClickUp
As a Senior Engineer on the Search squad, you'll be responsible for designing, optimizing, and scaling our search infrastructure. Our platform is built as backend services on top of Postgres and OpenSearch, focused on real-time search ingestion and serving. You'll work hands-on with these systems to ensure users can instantly find exactly what they need across their workspace. Your expertise will directly contribute to making ClickUp the most intuitive and responsive productivity platform available.
Core Responsibilities
Design and implement robust search solutions that scale with our rapidly growing user base
Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds
Improve our real-time indexing pipelines to ensure search results remain up-to-date
Create measurement frameworks to evaluate and improve search quality
Build and enhance vector search capabilities to power next-generation search experiences
Collaborate with AI, backend, and product teams to integrate search into new features
Troubleshoot complex search-related issues at scale
Design and implement robust search solutions that scale with our rapidly growing user base
Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds
Improve out real-time indexing pipelines to ensure search results remain up-to-date
Create measurement frameworks to evaluate and improve search quality
Build and enhance vector search capabilities to power next-generation search experiences
Collaborate with AI, backend, and product teams to integrate search into new features
Troubleshoot complex search-related issues at scale
Technical Requirements:
Bachelor's degree in Computer Science or related field
7+ years of experience as a search engineer or in a directly related role
Hands-on production experience with OpenSearch or ElasticSearch (strongly preferred); Solr experience considered but less ideal given its age
Experience with high-scale, real-time data ingestion and search serving in a backend services context
Proven ability to optimize query parsing, indexing, and relevance tuning for search systems
Experience measuring and optimizing search quality
Preferred Qualifications:
Background in search ranking, relevance algorithms, and information retrieval
Hands-on experience with vector embeddings and semantic search implementations
Experience with TypeScript in backend systems
Track record of architecting search solutions that maintain performance under heavy load
Experience applying machine learning and NLP to enhance search relevance
Join Our Mission
At ClickUp, we're committed to building the future of productivity software. As our Search Engineer, you'll play a crucial role in shaping the core functionality of our platform and driving our AI initiatives forward. Join us in our mission to make the world more productive!
#LI-REMOTE
#LI-AK2
#LI-CC1
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is seeking a talented and experienced Senior Search Engineer to join our team and help revolutionize our search capabilities. As a key member of our engineering team, you'll be responsible for optimizing and enhancing our search functionality, which is a critical feature of our platform and underpins our AI efforts.
Your impact at ClickUp
As a Senior Engineer on the Search squad, you'll be responsible for designing, optimizing, and scaling our search infrastructure. Our platform is built as backend services on top of Postgres and OpenSearch, focused on real-time search ingestion and serving. You'll work hands-on with these systems to ensure users can instantly find exactly what they need across their workspace. Your expertise will directly contribute to making ClickUp the most intuitive and responsive productivity platform available.
Core Responsibilities
Design and implement robust search solutions that scale with our rapidly growing user base
Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds
Create measurement frameworks to evaluate and improve search quality
Build and enhance vector search capabilities to power next-generation search experiences
Collaborate with AI, backend, and product teams to integrate search into new features
Troubleshoot complex search-related issues at scale
Design and implement robust search solutions that scale with our rapidly growing user base
Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds
Improve out real-time indexing pipelines to ensure search results remain up-to-date
Create measurement frameworks to evaluate and improve search quality
Build and enhance vector search capabilities to power next-generation search experiences
Collaborate with AI, backend, and product teams to integrate search into new features
Troubleshoot complex search-related issues at scale
Technical Requirements:
Bachelor's degree in Computer Science or related field
7+ years of experience as a search engineer or in a directly related role
Hands-on production experience with OpenSearch or ElasticSearch (strongly preferred); Solr experience considered but less ideal given its age
Experience with high-scale, real-time data ingestion and search serving in a backend services context
Proven ability to optimize query parsing, indexing, and relevance tuning for search systems
Experience measuring and optimizing search quality
Preferred Qualifications:
Background in search ranking, relevance algorithms, and information retrieval
Hands-on experience with vector embeddings and semantic search implementations
Experience with TypeScript in backend systems
Track record of architecting search solutions that maintain performance under heavy load
Experience applying machine learning and NLP to enhance search relevance
Join Our Mission
At ClickUp, we're committed to building the future of productivity software. As our Search Engineer, you'll play a crucial role in shaping the core functionality of our platform and driving our AI initiatives forward. Join us in our mission to make the world more productive!
#LI-REMOTE
#LI-AK2 #LI-CC1
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Backend Engineer, Search
Location
United States
Employment Type
Full time
Location Type
Remote
Department
Engineering
Compensation
Estimated Base Compensation $200K – $250K
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend
Overview
Application
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is seeking a talented and experienced Senior Search Engineer to join our team and help revolutionize our search capabilities. As a key member of our engineering team, you'll be responsible for optimizing and enhancing our search functionality, which is a critical feature of our platform and underpins our AI efforts.
Your impact at ClickUp
As a Senior Engineer on the Search squad, you'll be responsible for designing, optimizing, and scaling our search infrastructure. Our platform is built as backend services on top of Postgres and OpenSearch, focused on real-time search ingestion and serving. You'll work hands-on with these systems to ensure users can instantly find exactly what they need across their workspace. Your expertise will directly contribute to making ClickUp the most intuitive and responsive productivity platform available.
Core Responsibilities
Design and implement robust search solutions that scale with our rapidly growing user base
Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds
Improve our real-time indexing pipelines to ensure search results remain up-to-date
Create measurement frameworks to evaluate and improve search quality
Build and enhance vector search capabilities to power next-generation search experiences
Collaborate with AI, backend, and product teams to integrate search into new features
Troubleshoot complex search-related issues at scale
Design and implement robust search solutions that scale with our rapidly growing user base
Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds
Improve out real-time indexing pipelines to ensure search results remain up-to-date
Create measurement frameworks to evaluate and improve search quality
Build and enhance vector search capabilities to power next-generation search experiences
Collaborate with AI, backend, and product teams to integrate search into new features
Troubleshoot complex search-related issues at scale
Technical Requirements:
Bachelor's degree in Computer Science or related field
5+ years of experience as a search engineer or in a directly related role
Hands-on production experience with OpenSearch or ElasticSearch (strongly preferred); Solr experience considered but less ideal given its age
Experience with high-scale, real-time data ingestion and search serving in a backend services context.
Proven ability to optimize query parsing, indexing, and relevance tuning for search systems
Experience measuring and optimizing search quality
Preferred Qualifications:
Background in search ranking, relevance algorithms, and information retrieval
Hands-on experience with vector embeddings and semantic search implementations
Experience with TypeScript in backend systems
Track record of architecting search solutions that maintain performance under heavy load
Experience applying machine learning and NLP to enhance search relevance
Join Our Mission
At ClickUp, we're committed to building the future of productivity software. As our Search Engineer, you'll play a crucial role in shaping the core functionality of our platform and driving our AI initiatives forward. Join us in our mission to make the world more productive!
#LI-REMOTE
#LI-AK2
#LI-CC1
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
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Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive!
ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience.
Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.
The Role:
Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
Design, develop, deploy and manage customer-specific proof of value (PoV) projects.
Build custom reports and dynamic dashboards for prospective clients' management teams.
Assist with the functional and technical elements of RFPs.
Stay current on new feature releases and maintain updated demo spaces for sales.
This role will support customers across the Pacific Northwest
Qualifications:
This is a hybrid role based in the Central U.S., with a strong preference for candidates within reasonable travel distance of either Chicago, IL. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the Chicago market, including occasional co-working days with peers.
Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.
6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
2+ years demonstrable success working with commercial or enterprise clients
An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
Ability to travel up to 50% of the time
#LI-SM1 #LI-Hybrid
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive!
ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience.
Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.
The Role:
Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
Design, develop, deploy and manage customer-specific proof of value (PoV) projects.
Build custom reports and dynamic dashboards for prospective clients' management teams.
Assist with the functional and technical elements of RFPs.
Stay current on new feature releases and maintain updated demo spaces for sales.
This role will support customers across the Pacific Northwest
Qualifications:
This is a hybrid role based in the Central U.S., with a strong preference for candidates within reasonable travel distance of either Chicago, IL. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the Chicago market, including occasional co-working days with peers.
Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.
6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
2+ years demonstrable success working with commercial or enterprise clients
An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
Ability to travel up to 50% of the time
#LI-SM1 #LI-Hybrid
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
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