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Site Reliability Engineer
Forward Networks · Santa Clara, CA
Pay
$230k–250k
Setting
On-site
Site Reliability Engineer
Santa Clara, CA
Apply
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
Forward is looking for a Site Reliability Engineer
About the Role This is not a "keep the lights on" SRE role. As our first or early SRE hire you will be building the reliability engineering function at Forward — defining how we think about availability, observability, incident response, and operational excellence across a complex, distributed SaaS platform. You will work closely with engineering, infrastructure, and product to ensure our platform meets the reliability bar our enterprise customers demand.
If you thrive in environments where you're handed a problem rather than a playbook this role is for you.
What You'll Own
Define and drive SRE practices from the ground up — SLOs, SLIs, error budgets, and the frameworks the engineering org will actually use
Drive the reliability and operational excellence of the Forward SaaS platform
Build and maintain observability infrastructure — logging, metrics, tracing, and alerting — so the team always knows what's happening before customers do
Lead incident response: on-call rotations, runbooks, post-mortems, and the follow-through to make sure the same incident doesn't happen twice
Partner with engineering teams to embed reliability thinking into the SDLC — capacity planning, load testing, chaos engineering, and production readiness reviews
Help define and build the SRE team as the company scales — this is a foundational hire with a path to leadership
What We're Looking For
6+ years of experience in site reliability engineering, DevOps, or infrastructure engineering in a SaaS or cloud environment
Proven experience building or significantly maturing an SRE function — not just operating within one someone else built
Strong fundamentals in networking — TCP/IP, DNS, routing, switching, firewalls, and load balancing. Experience with network management or observability platforms is a significant plus
Hands-on experience with Kubernetes and container orchestration in production environments
Deep proficiency with observability tooling — Prometheus, Grafana, Datadog, Splunk, or similar
Strong scripting and automation skills in Python, Bash, or similar
Experience with cloud platforms — AWS, GCP, or Azure — including infrastructure as code (Terraform, Ansible, or equivalent)
Track record of owning and improving incident response processes including blameless post-mortems and SLO-driven reliability improvements
Ability to communicate clearly with both engineering teams and non-technical stakeholders — you can explain an outage to a customer-facing team without jargon and explain an SLO to an executive without losing them
Nice to Have
Experience supporting enterprise or federal government customers with high availability requirements
Experience in a foundational or early SRE hire capacity at a growth stage company
What This Role Is Not
A pure ops or NOC role — you are building and engineering, not just monitoring
A siloed function — you will be deeply embedded with product and engineering teams
A ticket-taker — you will be proactively identifying and solving reliability problems before they become incidents
Why Forward
You'll be building something from scratch at a company with real enterprise traction and world-class investors behind it
Our customers include some of the most complex network environments on the planet — the reliability bar is high and the work is genuinely interesting
People-centric culture built by Stanford Ph.D.s who care deeply about doing things the right way
Competitive compensation, equity, and the opportunity to grow into a leadership role as the SRE function scales
The base pay range for this role is between $230,000 and $250,000. Base pay will depend on your skills, qualifications, experience, and location
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Expires 07/31/2029
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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
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Senior Systems (Sales) Engineer
Forward Networks · IL
Pay
$145k–210k
Setting
On-site
Senior Systems (Sales) Engineer
IL / MN / MI
Apply
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
Forward is looking for a Systems (Sales) Engineer
Do you want to help sell a platform that solves real networking problems?
Join a company that has been in the market 6+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
If you have 5-10 years of wildly successful experience as a Systems Engineer selling to large enterprise accounts...you may be the one!
We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it.
Responsibilities:
Serve as the primary technical resource for the sales organization working with large enterprise accounts.
Work with the sales team as the product advocate and key technical adviser
Drive and manage the technology evaluation stage of the sales process; answer technical questions and communicate business and technical value to all levels of management
Establish and maintain strong relationships throughout the sales cycle to ensure complete customer satisfaction
Establish technical feasibility and perform qualification of the potential technical deployment
Develop and deliver product demos and POCs
Respond to functional and technical elements of RFIs/RFPs
Work with internal product management and engineering teams to convey customer requirements
Represent the product to customers, partners and at field events such as conferences, seminars, etc.
Required Qualifications:
Strong understanding of networking and security solutions and vendors
Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
5+ years’ experience selling to Enterprise customers for a networking company or relevant software vendor.
2 Years experience with some scripting or programming language; understanding of program flow, conditionals, basic logic handling.
Superior presentation skills
Highly Desired:
Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc)
Experience working with a startup company
B.S. Computer Science or equivalent educational experience
One or more of the following certificates: CCIE, JNCIE or VCDX
The expected On-Target Cash Earning for this role is between $240,000 - $275,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training
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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Forward ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Gender
Select...
Are you Hispanic/Latino?
Select...
Race & Ethnicity Definitions
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status
Select...
Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Disability Status
Select...
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Listed by Forward Networks for a position based in the United States. Employers on this board attest they are hiring domestically.
Systems Sales Engineering Manager
Forward Networks · Santa Clara, CA
Pay
$155k–225k
Setting
On-site
Systems Sales Engineering Manager
Santa Clara, CA
Apply
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
Forward Networks is looking for a Systems Sales Engineer Manager
Do you want to create a category and help build a special company?
Join a company that has been in market 7+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it.
We're seeking an experienced Systems Sales Engineering Manager who will lead a team of Systems Sales Engineers while also serving as a hands-on technical expert. This is a hybrid role requiring both strong leadership capabilities and the technical depth to actively engage with customers as a practitioner—qualifying opportunities, providing technical leadership on key deals, and executing POCs directly.
What You'll Do
Management & Team Leadership:
Lead and manage a high-performing team of Systems Sales Engineers to achieve revenue and new business growth targets
Develop and execute team strategies to drive revenue growth, expand market share, and build strong customer relationships
Recruit, train, and mentor Systems Sales Engineers, providing ongoing coaching, feedback, and career development
Manage team performance through data and analytics, setting clear goals and holding the team accountable to results
Foster a collaborative environment where the team can thrive and continuously improve
Technical Practitioner & Sales Leadership:
Actively engage as a technical authority on regional opportunities
Qualify and scope opportunities directly alongside sales teams to assess fit and ensure technical feasibility
Lead and execute POCs (Proof of Concepts) for key prospects, demonstrating deep technical expertise
Serve as the technical lead on major pursuits, providing hands-on guidance and execution
Provide technical guidance to the sales team, ensuring they have the knowledge, frameworks, and tools to succeed
Develop and deliver compelling technical presentations and product demonstrations to prospective clients
Cross-Functional Collaboration:
Partner with Product Management, Marketing, and Engineering to align sales strategies with company goals and product roadmap
Gather customer insights from direct opportunity engagement to inform product decisions
Stay current with industry trends, competitive landscapes, and technical best practices
Provide recommendations for continuous improvement based on real-world customer interactions
Requirements:
7+ years of experience in software sales engineering, with a proven track record of success in driving revenue growth
3+ years of experience in a leadership role, managing a team of sales professionals
Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences
Strong analytical and problem-solving skills, with the ability to use data to drive decision-making
Experience working in a fast-paced, agile environment, with the ability to adapt to changing priorities and requirements
Strong leadership and people management skills, with the ability to motivate and inspire a team to achieve their goals
Proven ability to develop and execute successful sales strategies, build strong customer relationships, and drive revenue growth
Experience
Excellent understanding of Networking, Cloud and/or Security fundamentals.
Understanding of networking protocols, and other operational tools and
practices.
Experience supporting multiple large enterprises, service providers or
Governmental agencies.
Strong verbal and written communications skills
Experience as a leader running sales engineering organization
Experience using data and metrics to drive improvements.
Experience owning program strategy and communicating results to senior
Leadership.
Highly Desired
Vendor certification (CCNP,CCIE,JNCIA,JNCIE,JNCIS,AWS CSA Associate etc.)
The expected On-Target Cash Earnings for this role is between 275,000- 325,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training
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