Jobs - Jobs4Americans

Position SummaryThe Sr. Data Engineer is responsible for leading the design and architecture of Gifthealth's most critical data pipelines and platform components, establishing technical standards, and mentoring the broader engineering team. The ideal candidate has 6+ years of data engineering experience with demonstrated senior-level ownership, expert command of SQL, Python, and dbt, and the communication skills to align both technical and non-technical stakeholders on complex problems.Key Responsibilities  Lead the design and architecture of our most critical data pipelines and data platform componentsSet technical standards and best practices that elevate the entire data teamMentor and support junior and mid-level engineers through code reviews, pair programming, and knowledge sharingOwn the health, scalability, and reliability of our orchestration infrastructurePartner with engineering, analytics, and leadership to shape the roadmap for our data platformEvaluate and introduce new tools and technologies to keep our stack modern and effectiveEnsure compliance and confidentiality of Personal Health Information across all data QualificationsEducation: Bachelor's Degree in mathematics, statistics, computer science, or other quantitative field and relevant work experience as a Senior Data EngineerExperience: 6+ years of experience as a Data Engineer, with demonstrated senior-level ownershipSkills:   6+ years of experience as a Data Engineer, with demonstrated senior-level ownership Expert proficiency in SQL and Python, with deep experience in Airflow or a comparable orchestrator Strong track record with dbt, modern data warehouse platforms, and CI/CD pipelines Experience mentoring engineers and contributing to team standards and culture Ability to navigate ambiguity, make sound technical decisions, and drive projects to completion Experience with AWS, Fivetran, and automated testing; Ruby experience is a plus Excellent communication skills — you can align technical and non-technical stakeholders on complex problems An excitement about what data can do for healthcare and patients Work EnvironmentLocation: RemoteEmployment ClassificationStatus: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.  We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

47 days ago

Lead Senior Software Engineer

Gifthealth · Gifthealth Pharmacy 4343 Equity Drive Ste A Columbus OH 43228 USA

Pay

$115k–220k

Setting

Remote

Apply Sign in to favorite Permalink

About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryReporting to the Director of Engineering, the Lead Senior Software Engineer is responsible for leading the design, development, and delivery of scalable software solutions while providing technical leadership and people management for a team of 2–8 software engineers. This role combines hands-on engineering with team leadership, mentorship, and cross-functional collaboration to ensure high-quality, secure, and reliable systems that support Gifthealth’s mission to improve access to affordable healthcare.We are seeking a Lead Senior Software Engineer to play a critical part in setting technical direction, driving execution, and fostering a strong engineering culture, ensuring alignment with organizational goals, operational excellence, and compliance standards.Key ResponsibilitiesLeads design, development, and delivery of scalable, high-quality software solutions aligned with business prioritiesProvides technical leadership, code reviews, and architectural guidance to engineering teamManages, mentors, and supports a team of 2–8 software engineers, including performance feedback and career developmentCollaborates with product, design, operations, and other stakeholders to translate business requirements into technical solutionsOversees system reliability, performance monitoring, testing strategies, and production supportContributes to documentation, development standards, and continuous improvement of engineering processesQualificationsEducation: Bachelor’s degree in computer science, engineering, or related field OR equivalent professional experience (Required)Licensure/Certification: NoneExperience: 5–10 years of professional software engineering experience (Required)Demonstrated experience leading technical projects or small engineering teams (Required)Experience leading teams using Agile or similar delivery methodologies (Required)Experience with CI/CD pipelines and DevOps practices (Required)Prior experience managing or formally leading engineers (Preferred)Experience in high-growth startups or healthcare technology organizations (Preferred)Knowledge, Skills, & Abilities:  Knowledge of Ruby and Ruby on Rails (Rails 7 or similar frameworks); modern web application architecture and RESTful APIs; relational databases (Postgres) and data modeling; and cloud platforms and production systems (Required)Knowledge of healthcare or regulated industry environments and scalable distributed systems and service-oriented architectures (Preferred)Strong software design and coding skills with emphasis on clean, maintainable, and testable code (Required)Technical leadership, code review, and architectural decision-making skills (Required)Team leadership, coaching, and mentoring skills (Required)Cross-functional communication and collaboration skills (Required)Ability to translate abstract business problems into technical solutions (Required)Ability to prioritize work and balance hands-on coding with leadership responsibilities (Required)Ability to influence technical direction and drive alignment across teams (Required)Ability to scale teams and systems in a high-growth environment (Preferred)Work EnvironmentLocation: RemoteSchedule: Daytime hours, Monday through Friday with night and weekend hours on occasion as determined by the needs of the business.Regular meetings with internal Product Management, Design/UX, Engineering, Operation and Client Services teams. This role may also have meetings with external third-party API vendor and technology partner representatives.Key Essential FunctionsMust be able to remain in a stationary position for extended periods while writing or reviewing documentationMust be able to work on a computer for the entire shiftMust be able to attend virtual meetings with cross-functional teams.Employment ClassificationStatus: Full-timeFLSA: Exempt  Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

48 days ago

Sr. Five9 Contact Center Engineer

Gifthealth · 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA

Pay

$115k–130k

Setting

Remote

Apply Sign in to favorite Permalink

 About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryWe are seeking a highly skilled Sr. Five9 Contact Center Engineer to lead the design, implementation, optimization, and support of enterprise cloud contact center solutions. The ideal candidate combines deep technical expertise in Five9 and VoIP technologies with strong consulting, solution architecture, and customer-facing experience.As a trusted technical advisor, the Sr. Five9 Contact Center Engineer partners with customers, business stakeholders, and cross-functional engineering teams to deliver scalable, highly available contact center solutions that enhance customer experience and operational efficiency. This person serves as a subject matter expert, guiding technical strategy, mentoring engineering teams, and driving successful enterprise implementations from discovery through production.The ideal Sr. Five9 Contact Center Engineer is equally comfortable designing enterprise contact center architecture that supports 1,000+ users and 25+ programs and consulting directly with executive stakeholders. This person is a strategic thinker and hands-on engineer who enjoys translating customer requests into tangible solutions, communicates confidently with executives and technical teams alike, and is recognized as a trusted advisor capable of leading enterprise contact center transformations.Key ResponsibilitiesDesign, architect, implement, and support enterprise Five9 contact center solutions.Lead customer discovery sessions to understand business requirements and translate them into scalable technical solutions.Configure and deploy Five9 components including routing strategies, IVRs, campaigns, integrations, reporting, and voice infrastructure.Design and implement SIP trunk connectivity, carrier integrations, and high-availability voice architectures.Troubleshoot complex voice, signaling, network, and application issues across enterprise environments.Serve as the technical lead for large-scale deployments, migrations, Proof of Concepts (POCs), and modernization initiatives.Provide architecture guidance and technical recommendations while balancing business objectives, timelines, and budget constraints.Collaborate with network, security, cloud, infrastructure, development, and customer success teams throughout project lifecycles.Create implementation standards, engineering documentation, deployment runbooks, and operational best practices.Lead technical knowledge-sharing sessions and establish engineering standards across the organization.Identify opportunities to automate operational processes and improve platform scalability, resiliency, and performance.Perform root cause analysis for production incidents and implement long-term corrective actions.Present technical solutions and architecture recommendations to executive stakeholders, customers, and project leadership.QualificationsEducation: Bachelor's degree in Computer Science, Information Technology, Telecommunications, or equivalent professional experience.Experience: 8–10+ years of experience designing and supporting enterprise telecommunications or cloud contact center environments, including 5+ years supporting a user base of 1,000+ users across 20+ programs.Knowledge, Skills, and Abilities:   Extensive hands-on experience administering and implementing Five9 solutions. Strong understanding of SIP signaling, RTP media streams, QoS, DNS, networking, and voice protocols. Experience with enterprise call flow design, IVR development, routing strategies, and omnichannel customer engagement. Experience integrating contact center platforms with CRM, workforce optimization, and third-party business applications. Exceptional troubleshooting and analytical skills across voice, networking, and cloud environments. Excellent written, verbal, and presentation skills with the ability to communicate effectively with both technical and executive audiences. Proven ability to lead complex enterprise implementations while managing multiple priorities. Nice to Have Knowledge of APIs, REST services, webhooks, and integration platforms. Experience developing automation scripts using Python, JavaScript, or PowerShell. Familiarity with cloud platforms such as AWS or Azure. Certifications such as Five9 Certified Engineer, CCNA, CCNP, AWS, Azure, or equivalent contact center certifications. Experience leading consulting engagements or serving as a technical advisor for enterprise customers. Work EnvironmentLocation: Hybrid — remote with travel to client sites and offices as needed.Schedule: Full-time; occasional after-hours support for production incidents and enterprise go-lives.Regular engagement with customers, executive stakeholders, and cross-functional network, security, cloud, infrastructure, and customer success teams throughout project lifecycles.Key Essential Functions [example below key provision - you may require others]Must be able to work at a computer for extended periods, including extended screen time for configuration, troubleshooting, and documentation work.Must be able to participate in on-call rotations and respond to production incidents outside of standard business hours as needed.Must be able to travel domestically, and occasionally internationally, to customer sites for discovery sessions, implementations, and go-lives.Must be able to communicate effectively, verbally and in writing, with both technical teams and executive stakeholders.Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.  We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

64 days ago

Senior Software Engineer

Gifthealth · 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA

Pay

$140k–220k

Setting

Remote

Apply Sign in to favorite Permalink

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

91 days ago

Design Engineer

Gifthealth · 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA

Pay

$95k–205k

Setting

Remote

Apply Sign in to favorite Permalink

About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryReporting to the Director of Engineering, the Design Engineer partners closely with Product Design and Product Engineering to build high-quality, user-centered software experiences. This role focuses on translating product and design intent into scalable, accessible, and performant interfaces and systems. The Design Engineer bridges design and engineering by contributing to design systems, frontend architecture, and implementation details that directly impact end-user experience. The role plays a critical part in shaping how Gifthealth’s products look, feel, and function.We are seeking a Design Engineer to support the product team, ensuring alignment with organizational goals, operational excellence, and compliance standards.Key ResponsibilitiesBuilds and maintains user-facing product features with a strong emphasis on usability, accessibility, and performancePartners with Product Designers to translate design concepts, prototypes, and UX flows into production-ready implementationsContributes to and evolve the product design system, component libraries, and UI patternsCollaborates with Product and Engineering teams to define interaction patterns, technical constraints, and implementation approachesEnsures design fidelity, responsiveness, and cross-browser compatibility across supported platformsAdvocates for best practices in frontend architecture, design quality, and developer experienceQualificationsEducation: Bachelor’s degree in computer science, engineering, design, or related field OR equivalent practical experience (Required)Formal training in UX, HCI, or interaction design (Preferred)Licensure/Certification: NoneExperience: 3–5 years of experience working on user-facing software products (Required)Demonstrated experience collaborating with designers on production applications (Required)Experience at product-led technology companies (Preferred)Experience working with design systems or platform-level UI infrastructure (Preferred)Experience building or maintaining shared design systems (Preferred)Knowledge, Skills, & Abilities:  Knowledge of modern frontend web technologies and frameworks; product design principles, including usability, accessibility, and interaction design; and design systems and component-based architecture (Required)Knowledge of healthcare or regulated digital product environments; performance optimization and web standards (e.g., WCAG); and server-rendered or edge-based web platforms (Preferred)Strong frontend development (e.g., React, TypeScript, modern CSS) skills (Required)Cross-functional collaboration skills with design and product partners (Required)Skilled in leveraging modern product-team tooling to streamline workflows, enhance cross-functional collaboration, and support efficient, data-driven delivery (Preferred)Ability to translate design artifacts (Figma or similar) into high-quality code (Required)Ability to balance design intent with technical constraints (Required)Ability to make thoughtful tradeoffs between speed, quality, and scalability (Required)Ability to communicate design and engineering decisions clearly (Required)Ability to influence product quality through design-driven engineering decisions (Preferred)Ability to iterate quickly based on user feedback and product insights (Preferred)Work EnvironmentLocation: RemoteSchedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as neededRegular meetings with internal Product Design, Product Management, Software Engineering, and Quality/Accessibility stakeholder teams.Key Essential FunctionsMust be able to remain in a stationary position for extended periods while writing or reviewing documentationMust be able to work on a computer for the entire shiftMust be able to attend virtual meetings with cross-functional teamsEmployment ClassificationStatus: Full-timeFLSA: Exempt  Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

141 days ago

Senior Solutions Consultant

Gifthealth · Gifthealth Headquarters 266 N 4th St Ste 200 Columbus Columbus OH 43215 USA

Pay

$123k–154k

Setting

Remote

Apply Sign in to favorite Permalink

About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryReporting to the Lead Product Manager of Operation Technology, the Senior Solutions Consultant owns product for Gifthealth's most important external commercial relationship with a lead pharmaceutical manufacturer. This role bridges partner needs, Gifthealth’s platform, and what must be built. It owns partner requirements, converts ambiguous requests into engineering-ready specifications, manages the working relationship, and protects internal teams from unvetted input. Success requires real product judgment, diplomatic pushback, and the credibility to serve as a trusted counterpart to a sophisticated external partner.We are seeking a Strategic Partnerships Senior Product Manager to support the product team in serving our key client’s needs. This position plays a critical role in serving as a trusted counterpart to a sophisticated external partner, ensuring alignment with organizational goals, operational excellence, and compliance standards.Key ResponsibilitiesOwns requirements intake from the partner; triaging, clarifying, and documenting all incoming needs before they reach internal teamsTranslates ambiguous partner requirements into precise, engineering-ready specifications with context, acceptance criteria, and trade-offsHolds the partnership at the working level — regular cadences, status communication, proactive escalation, mutual accountabilitySurfaces patterns across the partnership and recommends platform investments vs. one-off buildsCollaborates with product, engineering, and commercial teams, serving as the trusted advisor for all stakeholdersQualificationsEducation: Bachelor’s degree in computer science, engineering, design, or related field OR equivalent practical experience (Required)Licensure/Certification: NoneExperience: 5–7 years of experience in product management, product strategy, or product marketing (Required)Demonstrated experience at the commercial–product boundary with enterprise or partner-driven requirements (Required)Track record of holding high-stakes external stakeholder relationships at the working level (Required)Experience writing real specifications (engineering-ready requirements with edge cases and acceptance criteria) (Required)Experience managing requirements for a pharma manufacturer partnership (patient support programs, hub services, or access programs) (Preferred)Commercial PM, product marketing, or solutions experience (Preferred)Digital pharmacy, specialty pharmacy, or patient access programs (Preferred)Knowledge, Skills, & Abilities:  Knowledge of commercial product management at the enterprise/partner boundary; requirements writing for enterprise or partner-driven workstreams (not just internal roadmap); healthcare or pharma industry (patient access, market access, how pharma manufacturers think about partnerships); and external stakeholder relationship management at the working level (Required)Knowledge of pharmaceutical manufacturer hub services, patient support programs, specialty access programs and digital pharmacy or specialty pharmacy workflows (Preferred) Collaborative problem-solving skills (Required)Excellent written, verbal, and interpersonal communication skills (Required)Ability to write structured requirements (user stories, acceptance criteria, edge cases, open questions, and engineering -ready output) (Required)Ability to run working-level meetings with demanding external partners (cadences, follow-through, status communication) (Required)Ability to exercise diplomacy and seek mutually beneficial outcomes with external stakeholders (Required)Ability to sit in open-ended, vague conversations with external stakeholders and leave with enough structure to write a specification (Required)Ability to earn trust quickly with a sophisticated, demanding partnerAbility to protect internal teams from unvetted, unstructured input without damaging the external relationship (Required)Ability to represent Gifthealth credibly in high-stakes external meetings without escalation (Required)Ability to utilize AI tools for requirements work, mockups, and lightweight prototyping (Required)Ability to build lightweight prototypes or mockups to demonstrate solutions to external partners (Preferred)Ability to manage a high-volume, fast-moving requirements pipeline (Preferred)Commercial product or GTM experience (product marketing, solutions, commercial PM) skills (Preferred)Ability to identify scalable platform patterns across partner requirements that suggest long-term investment rather than one-off builds (Preferred)Ability to use AI to ship something lightweight that closes a loop or validates a direction quickly (Preferred)Work EnvironmentLocation: Remote/HybridSchedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as neededRegular meetings with internal Product Design, Product Management, Product Data Analyst/Data Scientist, Business Analyst, Engineering, Marketing, and Customer Success teams.Key Essential FunctionsMust be able to remain in a stationary position for extended periods while writing or reviewing documentationMust be able to work on a computer for the entire shiftMust be able to attend virtual meetings with cross-functional teamsEmployment ClassificationStatus: Full-timeFLSA: Exempt  Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

169 days ago

Staff Software Engineer

Gifthealth · United States USA

Pay

$164k–205k

Setting

Remote

Apply Sign in to favorite Permalink

About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryReporting to the Director of Engineering, the Staff Software Engineer is a senior individual contributor responsible for designing, building, and scaling critical software systems that support Gifthealth’s core products and operations. This role provides deep technical expertise, sets engineering standards, and leads complex initiatives across teams without direct people leadership responsibilities. We are seeking a Staff Software Engineer to partner closely with product, design, and engineering leadership to solve ambiguous problems and drive long-term technical strategy. This position has significant influence on system architecture, reliability, and developer effectiveness, ensuring alignment with organizational goals, operational excellence, and compliance standards.Key ResponsibilitiesDesigns and implements scalable, reliable, and secure software systems for core Gifthealth platformsLeads technical architecture decisions and drive long-term platform evolutionProvides technical leadership, code reviews, and mentorship to engineers across teamsCollaborates with Product, Design, and stakeholders to translate business needs into technical solutionsIdentifies and reduces technical debt; improve system performance, observability, and reliabilityEstablishes and upholds engineering best practices, standards, and documentationQualificationsEducation: Bachelor’s degree in computer science, engineering, or related field OR equivalent professional experience (Required)Advanced degree in Computer Science or related technical field (Preferred)Licensure/Certification: NoneExperience: 8+ years of professional software engineering experience (Required)Demonstrated experience designing and operating production-grade systems at scale (Required)Experience operating in high-growth or regulated environments (Preferred)Prior experience functioning as a staff or principal-level engineer (Preferred)Knowledge, Skills, & Abilities:  Knowledge of modern software architecture patterns (modularity, event-driven systems, APIs); Cloud-native systems (AWS, GCP, or Azure); and data modeling, distributed systems, and system reliability principles (Required)Knowledge of healthcare, pharmacy, or regulated industry environments (HIPAA); Domain-driven design and platform engineering concepts (Preferred)Advanced proficiency in at least one backend language (e.g., Ruby, Elixir, Python, Java, Go, or Node.js) (Required)Designing and reviewing complex systems and APIs skills (Required)Debugging and resolving production issues in distributed systems skills (Required)Frontend or mobile experience (Hotwire, React, TypeScript, etc.) skills (Preferred)Infrastructure-as-code and CI/CD tooling skills (Preferred)Ability to independently lead complex, ambiguous technical initiatives (Required)Ability to influence technical direction across teams without formal authority (Required)Ability to translate business strategy into scalable technical solutions (Preferred)Work EnvironmentLocation: RemoteSchedule: Daytime hours Monday through Friday with night and weekend hours on occasion as determined by the needs of the business.Regular meetings with internal Engineering Managers, Product Managers, Designers, Senior and Staff Engineers, and Infrastructure/Security teams. This role may also have meetings with external technology vendor and platform partner representatives.Key Essential FunctionsMust be able to remain in a stationary position for extended periods while writing or reviewing documentationMust be able to work on a computer for the entire shiftMust be able to attend virtual meetings with cross-functional teams.Employment ClassificationStatus: Full-timeFLSA: Exempt  Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

210 days ago

Lead Site Reliability Engineer

Gifthealth · Remote Worker - United States OFF-SITE USA

Pay

$123k–154k

Setting

Remote

Apply Sign in to favorite Permalink

About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryReporting to the Director of Engineering, the Lead Site Reliability Engineer (SRE) is a senior technical contributor responsible for building reliable, scalable software systems and the DevOps practices that support them. This role blends software engineering, operational excellence, and automation to improve the performance and resilience of Gifthealth’s applications.We are seeking a Lead SRE to play a key part in enabling fast, safe delivery of customer-facing features. This role partners closely with product and application engineers to embed reliability, observability, and operational ownership directly into the development lifecycle, ensuring alignment with organizational goals, operational excellence, and compliance standards.Key ResponsibilitiesDesigns, builds, and maintains reliable, scalable software systems supporting Ruby on Rails applicationsEmbs reliability, performance, and operational best practices into application code and development workflowsOwns DevOps practices including CI/CD reliability, deployment strategies, and release safetyLeads incident response, debugging, and root cause analysis across application and platform layersImplements and evolves observability (logging, metrics, tracing) within application and service codePartners with engineering teams on architecture, capacity planning, and technical standardsQualificationsEducation: Bachelor’s degree in computer science, engineering, or related field ORequivalent professional experience in software engineering, SRE, or DevOps roles (Required)Licensure/Certification:Cloud platform certifications (AWS, GCP, Azure) (Preferred)SRE or DevOps-focused certifications (Preferred)Experience: 5+ years of experience in software engineering, SRE, or DevOps roles (Required)Hands-on experience building and operating Ruby on Rails applications in production (Required)Experience in owning production incidents and application-level reliability (Required)Experience in high-growth or scaling engineering organizations (Preferred)Experience working in regulated or customer-impact–sensitive environments (Preferred)Knowledge, Skills, & Abilities:  Knowledge of Ruby on Rails application architecture and production operations; software reliability engineering principles (SLOs, SLIs, error budgets); and modern DevOps and CI/CD practices (Required)Knowledge of security and compliance considerations in production systems (Preferred)Strong software engineering skills (Ruby and/or comparable backend languages) (Required)Debugging and performance optimization of production applications skills (Required)CI/CD pipelines, deployment automation, and release tooling skills (Required)Monitoring and observability tooling (Datadog, New Relic, Prometheus, etc.) skills (Required)Infrastructure as Code (Terraform or similar) skills (Preferred)Containerization and orchestration (Docker) skills (Preferred)Ability to write production-quality code that improves system reliability (Required)Ability to collaborate with product and engineering teams to influence design decisions (Required)Ability to troubleshoot complex, cross-system failures (Required)Ability to mentor engineers on operational ownership and reliability practices (Preferred)Ability to balance speed of delivery with long-term system health (Preferred)Work EnvironmentLocation: RemoteSchedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business.Regular meetings with internal Backend and Full-Stack Engineers, Engineering Managers, and Product and Security teams. This role may also have meetings with external cloud and tooling vendor representatives.Key Essential FunctionsMust be able to remain in a stationary position for extended periods while writing or reviewing documentationMust be able to work on a computer for the entire shiftMust be able to attend virtual meetings with cross-functional teams.Employment ClassificationStatus: Full-timeFLSA: Exempt  Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.

Select a role

The full posting opens here — pay, setting and the full description, without leaving the list.