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Senior Cloud Security Engineer
Ontic · United States
Pay
$110k–125k
Setting
Remote
Who We Are
Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its AI-powered Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Learn more at ontic.ai http://ontic.ai or follow us on LinkedIn https://www.linkedin.com/company/ontic-technologies/.
Who You Are
Ontic is seeking a Senior Cloud Security Engineer to lead the maturation of our AWS cloud security program. This role will assess, design and automate security controls, partner closely with Engineering and DevOps teams, and build the technical foundation required for continuous compliance, FedRAMP readiness, and secure cloud operations. This is an individual contributor role focused on building scalable security capabilities—not simply operating security tools.
Responsibilities
- Design and implement cloud security controls across AWS.
- Build security automation using infrastructure as code, APIs, and scripting.
- Lead cloud security posture management and continuous improvement.
- Integrate security into CI/CD pipelines and engineering workflows.
- Develop continuous evidence collection supporting FedRAMP and other continuous compliance initiatives.
- Partner with engineering teams on secure architecture and cloud best practices.
- Improve cloud monitoring, detection, and security metrics.
- Support customer security requirements and compliance initiatives, including SOC 2, ISO 27001, and FedRAMP.
Success Criteria
- Cloud security controls are automated, repeatable and auditable.
- Continuous evidence collection reduces manual audit effort.
- Security is embedded into engineering workflows.
- AWS security posture improves through measurable automation and engineering-driven controls.
- Ontic is positioned to mature toward modern FedRAMP continuous authorization practices.
Qualifications
- AWS cloud security expertise required.
- Direct FedRAMP Moderate or High experience preferred.
- Knowledge and understanding of FedRAMP CR-26 and/or 20x preferred.
- AWS Bedrock experience preferred.
- Infrastructure as code, with Terraform preferred.
- Security automation and scripting.
- CI/CD security integration.
- Cloud detection and monitoring.
- Experience supporting regulated SaaS environments and cloud compliance initiatives.
- Occasional travel to Austin TX (Ontic HQ) is required
Ontic Benefits & Perks
Competitive Salary
Medical, Vision & Dental Benefits
401k
Stock Options
HSA Contribution
Learning Stipend
Flexible PTO Policy
Quarterly company ME (mental escape) days
Generous Parental Leave policy
Home Office Stipend
Mobile Phone Reimbursement
Home Internet Reimbursement for Remote Employees
Anniversary & Milestone Celebrations
Ontic is an equal-opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.
All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400
Listed by Ontic for a position based in the United States. Employers on this board attest they are hiring domestically.
Analytics Engineer
Ontic · United States
Pay
$95k–105k
Setting
Remote
Who We Are
Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its AI-powered Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Learn more at ontic.ai http://ontic.ai or follow us on LinkedIn https://www.linkedin.com/company/ontic-technologies/.
Who You Are
We are hiring a dedicated R&D Analytics Engineer to help build and scale the data and AI foundation of our enterprise SaaS business.
Reporting to the Sr. Director of AI & Analytics within our centralized Operations organization, this is a highly hands-on role focused on architecting scalable analytics systems and AI-enabled workflows that power decision-making across the company.
You will design the core data models, architecture, and reusable assets that serve Product, Engineering & Design — while helping redefine what an analytics function looks like in the age of AI.
This is a foundational hire with high ownership and long-term growth potential.
What You'll Do
1. Enterprise Data Modeling & Architecture
- Design and maintain scalable dbt data models in Snowflake that serve as trusted sources of truth across the business
- Architect data pipelines and transformation workflows using Fivetran and modern ELT practices
- Develop durable, extensible data assets that evolve as the company scales
- Establish modeling standards, documentation practices, and governance frameworks
- Partner with RevOps and Finance to define and operationalize core SaaS metrics (ARR, retention, expansion, pipeline, etc.)
2. AI-Enabled Systems & Workflow Integration
- Build data foundations that power internal AI applications and LLM-enabled workflows
- Prototype and productionize AI-driven operational use cases
- Integrate analytics and AI into everyday workflows using tools such as Notion, Cursor, Glean, and other emerging platforms
- Design systems that embed data directly into operational processes — not just dashboards
3. Cross-Functional Analytics Infrastructure
- Partner with leaders across Sales, CS, Marketing, Finance, Product, and Engineering to translate business needs into scalable technical systems
- Create reusable data assets that enable activation via Hightouch and analysis via Omni
- Ensure architecture is scalable, secure, and adaptable to evolving enterprise requirements
Our Stack
Analytics: Fivetran, dbt, Snowflake, Hightouch, Omni
AI & Knowledge Systems: Notion, Cursor, Glean
Experience with these tools is helpful but not required. Strong fundamentals and the ability to quickly learn new technologies matter more than prior tool exposure.
What We’re Looking For
- Experience in analytics engineering, data engineering, or similar hands-on roles
- Strong SQL skills and deep understanding of modern data modeling (dimensional modeling, transformations, data contracts, etc.)
- Experience building in cloud data warehouses (Snowflake, BigQuery, Redshift, etc.)
- Comfort working in a fast-moving, evolving AI tooling landscape
- Systems-level thinker who designs for scalability, extensibility, and flexibility
- Naturally curious and energized by solving ambiguous problems
- Pride in building clean, durable architecture — not just shipping quick fixes
- Strong communication skills and ability to collaborate across business and technical teams
Why This Role Matters
We are not building a traditional BI function.
We are building an AI-augmented analytics capability that:
- Embeds data into operational workflows
- Enables faster, smarter enterprise decision-making
- Evolves as AI tooling evolves
- Treats architecture as a strategic asset, not a back-office utility
You won’t just build dashboards — you will help shape how analytics and AI power our company over the next several years.
Ontic Benefits & Perks
Competitive Salary
Medical, Vision & Dental Benefits
401k
Stock Options
HSA Contribution
Learning Stipend
Flexible PTO Policy
Quarterly company ME (mental escape) days
Generous Parental Leave policy
Home Office Stipend
Mobile Phone Reimbursement
Home Internet Reimbursement for Remote Employees
Anniversary & Milestone Celebrations
Ontic is an equal-opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.
All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400
Listed by Ontic for a position based in the United States. Employers on this board attest they are hiring domestically.
Client Support Specialist
Ontic ·
Pay
$65k–75k
Setting
Hybrid
Who We Are
Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its AI-powered Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Learn more at ontic.ai http://ontic.ai or follow us on LinkedIn https://www.linkedin.com/company/ontic-technologies/.
Who You Are
An intensely organized and detail oriented candidate with exceptional communication skills. Comfortable working proactively and as part of a team in a remote environment. Tech savvy, possessing a troubleshooting aptitude, along with the ability to grasp and self instruct on complex concepts.
You'll spend most of your time interacting directly with clients and ensuring that they have an amazing experience using the Ontic platform! Daily tasks include resolving incoming issues and proactively engaging users before an issue arises. This role will serve as the technical liaison between Success and Product, serving as the voice of the client to make our product better.
Responsibilities
- Maintain and respond to support/task tickets in Ontic's help desk system
- Responsible for owning a wide variety of client requests from start to finish while ensuring key stakeholders are consistently updated with relevant information
- Create and improve internal and external support documentation
- Act as a liaison between clients and development, when necessary, to resolve difficult technical issues faced by our clients
- Report on metrics related to client issues, themes, bug closure rate, and SLAs
- Work cross-functionally with Client Success Managers, Product Managers, and development teams to deliver exceptional service, and ensure we are exceeding client expectations
- Be a client-facing representative of Ontic and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented mindset
- Assist in updating our client knowledge portal
Preferred Qualifications
- 3-5 years of experience providing Software support and/or Onboarding services across various desktop and mobile operating systems in a fast paced, browser based platform SaaS organization
- Expert at managing support ticket queues and responsible for driving client requests to a timely resolution
- Knowledge of AI-native support practices using LLMs and automation tools to improve ticket resolution, knowledge retrieval, customer communication, and operational efficiency.
- Familiarity interacting with new and existing clients and managing client data
- Has the experience to demonstrate a positive and approachable demeanor while maintaining empathy in client interactions
- Ability to work cross-functionally with other Ontic teams
- Experience working with offshore teams
- Experienced in data analysis and product documentation
- Experience working with:
- Help Desk ticketing systems (Freshdesk)
- Issue tracking software (Jira)
- CRM software (Salesforce)
- Spreadsheet software (Excel, Google Sheets)
- Office tools (G Suite, Zoom, Slack)
- Bonus Points for knowledge/understanding of:
- IT/Networking
- HTML/web design
- Database structure
- Experience in technical troubleshooting on SaaS-based platforms, along with understanding of AWS and Google Cloud environments, would be a plus
- Experience with Elastic search and log monitoring is a plus
This role is based out of our Austin, TX office and follows a hybrid schedule.
Work Schedule : Ability to work in overlap with U.S. time zones, including weekend support, while maintaining a 5-day shift-based schedule (Wednesday - Sunday)
Ontic Benefits & Perks
Competitive Salary
Medical, Vision & Dental Benefits
401k
Stock Options
HSA Contribution
Learning Stipend
Flexible PTO Policy
Quarterly company ME (mental escape) days
Generous Parental Leave policy
Home Office Stipend
Mobile Phone Reimbursement
Home Internet Reimbursement for Remote Employees
Anniversary & Milestone Celebrations
Ontic is an equal-opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.
All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400
Listed by Ontic for a position based in the United States. Employers on this board attest they are hiring domestically.
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