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Staff Data Engineer - US
Teleport · United States
Pay
$222k–342k
Setting
Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, Doordash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
We are looking for our first Data Engineer to build Teleport's internal data platform. You will design and own the pipelines and warehouse that turn raw data from across the company, including product usage, production costs, budgets, and sales, into data that any team can use to answer their own questions.
You will work closely with teams across the company, including product, engineering, finance, and revenue, to understand their data needs and deliver reliable, well-modeled data they can depend on.
WHAT YOU'LL DO
- Design and build data pipelines that ingest data from a variety of internal sources into a central warehouse.
- Design data models and schemas that are performant, well-documented, and can evolve as our data and questions change.
- Build data quality checks and validation into every stage of the pipeline so that bad data fails loudly instead of quietly reaching downstream tables.
- Handle sensitive data responsibly, including access control, redaction, and retention policy for data containing customer or user information.
- Partner with stakeholders across the company to scope new data sources and analytical tables, and help them get self-serve access to the data they need.
WHAT WE'RE LOOKING FOR
- Willingness to work collaboratively with Teleport's engineers on coding challenge in SQL / Go https://github.com/gravitational/careers/blob/7e7855c710113fcaa59e0f0a842b25167d28e373/challenges/data-engineer/challenge-1.mdas part of the interview process.
- Builder mentality and experience — has built a data engineering function from scratch at a growing startup.
- Expertise in data modeling and SQL.
- Extensive experience building data pipelines in Python or Go.
- Experience with a cloud data warehouse (Snowflake, BigQuery, Redshift, or similar).
- Experience with pipeline orchestration or transformation tooling.
- Experience handling sensitive data responsibly, including access control and data retention practices.
- Intellectual curiosity and a willingness to master new technologies.
- Comfortable changing the area of focus and working directly with stakeholders across the company.
- No-ego mindset of collaboration, transparency, and seeking feedback from others.
NICE TO HAVE
- Go is your language of choice.
- Mathematics or statistics background.
- Knowledge of Airflow, dbt, or similar tools.
HOW WE HIRE
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout.
1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements.
2. Zoom meeting with the Hiring Manager. The Hiring Manager will walk you through the coding challenge and answer your questions.
3. Coding challenge collaboration. The day after your meeting with the Hiring Manager, you join a Slack channel and complete a coding challenge in SQL / Go https://github.com/gravitational/careers/blob/7e7855c710113fcaa59e0f0a842b25167d28e373/challenges/data-engineer/challenge-1.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution.
4. If your challenge solution meets our bar, you'll receive an offer to join Teleport.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Listed by Teleport for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Backend Engineer - Application Access
Teleport · United States
Pay
$189k–342k
Setting
Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, Doordash, and Elastic to secure infrastructure for an AI world.
About the Role
We are looking for product-oriented backend engineers to join our Application Access (MCP) engineering team here at Teleport. You will be responsible for designing and implementing backend services and APIs that enable access controls auditing tools, audit logging, session recording summarization, and identity workflows in all aspects of Teleport.
You will be involved in the entire product development cycle, from working with customers to understand security needs, to writing RFDs for your design ideas, to implementing distributed systems in Go. You will work very closely with engineers, product managers, and security researchers to design features that secure and monitor access to infrastructure at scale.
You will play a key role in shaping how modern infrastructure access is secured, audited, and managed at scale.
What You'll Do
- Building backend integrations https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Aaws with cloud provider's managed databases.
- Working on scalability and resiliency https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Ascaleof clusters with 10K+ nodes.
- Implementing advanced HTTPS proxy with identity aware access control.
- Building hardened security https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Asecurity for Linux and Mac users.
What We're Looking For
- Go experience
- Linux systems engineering
- Web Fundamentals (cookie security, HTTP streaming and proxying)
- OAuth experience
Nice to Have:
- Cryptography engineering experience is a plus
How We Hire
- You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements
- You will join a 30 minute call with the hiring manager, and we will walk you through the take home exercise and help answer questions
- You join a Slack channel and submit a coding challenge https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md in Go using Github
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Listed by Teleport for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Site Reliability Engineer - US
Teleport · United States
Pay
$222k–326k
Setting
Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, Doordash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
Teleport Cloud takes our traditionally open-source and enterprise access plane and provides a SaaS option for our customers to adopt.
As such, our team is building our production and software as a service infrastructure from scratch. We tackle the hard problems that allow our customers to trust us for secure and reliable access to their infrastructure.
Excellent security is table stakes; a security breach can compromise our customers' infrastructure. We must also balance security with maintaining productivity and building a compelling product offering for our customers.
Most of the code you will write will be written in Go. We strongly encourage you to explore our GitHub Repo https://github.com/gravitational to get a taste of what we are building.
Important information
- We require to be in-person in our Oakland, CA, office for the onboarding week.
- We conduct background checks.
WHAT YOU'LL DO
- Re-engineer the core teleport product to scale globally and optimize routing latency for teams distributed around the world
- Re-write portions of the core Teleport product to enable our goals for the cloud product
- Build out our monitoring and observability stack to alert us to production issues and minimize false positives so we can all get a good sleep at night
- Work on automation to tackle and eliminate the highest toil activities
- Execute on traditional operation challenges, such as patching, scaling, backup and restore, disaster recovery, and more
- Investigate the outages and incidents our customers experience with our product
- Participate in the on-call rotation to ensure 24/7/365 system uptime.
WHAT WE'RE LOOKING FOR
- Willingness to collaboratively work with Teleports’ engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/sre/challenge.md as part of the interview process.
- 5+ years of progressive experience in Software Engineering and/or SRE/DevOps roles.
- Strong experience in Linux systems, networking, containers, and troubleshooting.
- Have solid Go and Kubernetes development experience.
- Strong experience developing scripts, automation, or lightweight programs, submitting patches to the product codebase, or building tooling that incorporates AI agents into operational workflows.
- AWS Cloud experience is preferred, GCP experience is acceptable.
- Systems Observability tools: Prometheus, Grafana, Loki etc.
- Operate and support the observability platform to maintain visibility and reliability.
- Experience operate in a team where sound security choices are critical, and where reasoning about correctness and system invariants (e.g. formal or property-based methods) is valued.
- Intellectual curiosity and a willingness to master new technologies.
- Transparency, honesty, and a no-ego mindset.
- Excellent communication skills.
HOW WE HIRE
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout.
1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements.
2. Zoom meeting with the Hiring Manager or a Lead Engineer. They will walk you through the coding challenge and answer your questions.
3. Coding challenge collaboration. The day after your meeting with the Hiring Manager or Lead Engineer, you join a Slack channel and complete a coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/sre/challenge.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution.
4. If your challenge solution meets our bar, you'll receive an offer to join Teleport.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Listed by Teleport for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Backend Engineer - Performance - US
Teleport · United States
Pay
$222k–342k
Setting
Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, Doordash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
We are looking for product-focused systems engineers to work on Teleport Core Product.
You will work on problems ranging from performance and scalability, security and networking, to integrations with external systems.
You will work on the full product lifecycle from working with customers to understand their problems, writing RFDs for your proposed design, implementing, testing, and documenting.
Teleport is an open core project, and most of the code you will write will be open source and written in Go.
WHAT YOU'LL DO
- Become an expert on scalability, performance, and reliability of Teleport in large deployments.
- Design, develop, and ship outstanding, high-quality products.
- Write most of the code in Go.
- Closely collaborate with other teams at Teleport on matters related to scalability and performance.
- Work directly with our customers to diagnose and remediate performance issues.
- Grow your technical expertise.
WHAT WE'RE LOOKING FOR
- Willingness to work collaboratively with Teleport's engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md as part of the interview process.
- Builder mentality and experience -- you love building zero-to-one products
- Extensive Go experience.
- Extensive experience developing scalable, reliable, and performant distributed systems and platforms.
- Linux systems engineering experience.
- Knowledge of Identity Management, RBAC, ABAC, and zero-trust security models.
- Intellectual curiosity and a willingness to master new technologies.
- Transparency, honesty, and a no-ego mindset.
- Significant contributions in Open Source is a big plus.
HOW WE HIRE
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout.
1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements.
2. Zoom meeting with the Hiring Manager. The Hiring Manager will walk you through the coding challenge and answer your questions.
3. Coding challenge collaboration. The day after your meeting with the Hiring Manager, you join a Slack channel and complete a coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution.
4. If your challenge solution meets our bar, you'll receive an offer to join Teleport.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Listed by Teleport for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Backend Engineer
Teleport · United States
Pay
$189k–342k
Setting
Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, Doordash, and Elastic to secure infrastructure for an AI world.
ABOUT THIS JOB
We are looking for product-focused systems engineers to work on Teleport itself.
You will work on problems ranging from networking and performance to security and integrations with external systems.
You will work on the full product lifecycle from working with customers to understand their problems, writing RFDs for your proposed design, implementation, testing, and documentation.
Teleport is an open core project and most of the code you will write will be open source and written in Go
WHAT YOU'LL DO
- Automatic discovery and enrollment of AWS EKS clusters
- Automatic discovery and enrollment of applications running within Kubernetes
- Extend Teleport RBAC to control access to resources in Kubernetes
- Design and implement secure SSH server access using short-lived credentials
- Develop deep expertise in the SSH protocol and related protocols, including SFTP
- Work with Linux subsystems such as PAM, BPF, auditd, and cgroups to enable seamless server access
- Build and maintain Teleport's core SSH infrastructure to ensure reliable, secure connectivity across server environments
REQUIREMENTS
- Builder mentality and experience -- you love building zero-to-one products
- Extensive Go experience.
- Extensive experience developing scalable, reliable, and performant distributed systems and platforms.
- Linux systems software engineering experience
NICE TO HAVE
- Significant contributions in Open Source is a big plus.
INTERVIEW PROCESS
What to expect once you apply:
- You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements.
- You join a Slack channel and submit a coding challenge in Go or Rust https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md using GitHub.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Listed by Teleport for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Software Engineer, Security - US
Teleport · United States
Pay
$189k–342k
Setting
Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, Doordash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
We are looking for a security-focused Software Engineer to work on Teleport’s Security Team.
Teleport’s Security Team works to drive the following goals:
- Detect malicious activity in Teleport systems
- Investigate security incidents and respond effectively
- Assess the security of Teleport systems
- Improve the security of Teleport systems with defense-in-depth
- Build external confidence in our security program
We are building a team of Software Engineers to build and maintain the platform which enables these goals.
WHAT YOU'LL DO
- Add new log sources to our SIEM when a red team exercise reveals a gap
- Deploy a SOAR platform to enable automated alert triage and incident response
- Build a new case management system to coordinate incident investigation activities
- Build an AI agent harness (using Teleport Beams!) to enable autonomous threat hunting
- Create lab environments to enable AI agents and humans to red team our systems
WHAT WE'RE LOOKING FOR
- Strong AWS security experience
- Go experience
- Strong interest in security
NICE TO HAVE
- Experience working with Kubernetes
- Experience in Security
- Experience with SIEM and SOAR systems
HOW WE HIRE
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout.
- You will join a 30 minute intro call and we will walk you through the compensation, interview process and requirements
- You will join a 30 minute call with the hiring manager, and we will walk you through the take home exercise and help answer questions
- You join a Slack channel and submit a coding challenge https://github.com/gravitational/careers/tree/main/challenges in Go using Github
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Listed by Teleport for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Field Engineer
Teleport · United States
Pay
$174k–235k
Setting
Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, Doordash, and Elastic to secure infrastructure for an AI world.
As a member of the Teleport Customer Solutions Team, you will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers throughout the entire customer lifecycle. As a Senior Field Engineer, you will be dedicated to proactively driving adoption so that our customers achieve the maximum value from all Teleport products and solutions.You will work directly with our customers to help design solution architecture, deploy and configure Teleport hands-on, relay implementation best practices, provide triage and debugging of technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with an enterprise-wide organizational rollout of the Teleport solution. You will act as a customer champion within Teleport and provide and help prioritize product feedback by working with the Teleport product team. As a Senior Field Engineer, you will be the primary lead to identify and provide initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are:
- Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself.
- Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure.
- Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul.
- Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you
What You'll Bring
- BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field.
- 8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles.
- Linux administration skills.
- Hands-on experience with one of the major public cloud providers: AWS, GCP, Azure. Certifications are a plus.
- A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus.
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC.
- Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise.
- Outstanding soft skills, excellent verbal and written communication skills.
- Project management experience and the ability to handle multiple clients simultaneously.
- Strong organizational skills.
What You'll Be Doing
- Design solution architecture for Teleport in a customer environment
- Deploy and configure Teleport in a customer environment as well as communicate implementation best practices to the customer.
- Act as a point person for all technical issues, providing triage and troubleshooting, and escalating to engineering for high complexity cases.
- Develop, maintain and deliver customized training; evangelize the solution to a wider customer organization.
- Plan and deliver Quarterly Business Results meetings for customers. Drive adoption within the customer organization; plan and assist with an enterprise-wide rollout of Teleport.
- Maintain strong working relationships with key client stakeholders and expand relationships into other parts of the organization.
- Document the customer's business goals and challenges to align Teleport to provide the most value possible.
- Serve as a subject matter expert on existing and upcoming Teleport solutions for both customers and other Customer Solutions engineers, staying up to date on the latest solutions.
- Work closely with Sales and Product to identify customer needs associated with tangible upsell and cross-sell opportunities.
- Collaborate with Sales and Product to provide valuable feedback for product improvement.
- Support our broader Teleport customer base seeking new solutions and best practice recommendations.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Listed by Teleport for a position based in the United States. Employers on this board attest they are hiring domestically.
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