Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

Harvey's Customer Education team is defining what best-in-class AI education looks like for legal professionals, and we're building the technical infrastructure to make that possible at scale. We are looking for an Automation Engineer to own the systems behind Harvey Academy and the help center, from AI agents and automation pipelines to video content and beyond.

You will partner directly with the Customer Education Strategist Lead, content specialists, and cross-functional teams to translate educational strategy into production-grade technical solutions. This is a high-autonomy role with direct ownership of systems that shape the customer experience at a category-defining legal AI company.

This is a rare opportunity to be the technical mind embedded within a high-performing, strategy-driven team. You'll be the person who looks at a manual, time-intensive content operation and replaces it with something smarter, faster, and scalable.

AI-powered content generation, automated publishing pipelines, and personalized learning at scale are challenges the industry is still figuring out. The solutions you build will directly determine how quickly Harvey's customers become experts on the platform. If you're an engineer who wants outsized influence, a short path from idea to impact, and the chance to help define what generative AI education looks like, this is that role.

What You'll Do

• Build and maintain AI agents using LLM APIs (Anthropic Claude, OpenAI) to automate content creation, review, and publishing workflows across Harvey Academy and the help center.

• Own and optimize the learning technology stack, including Skilljar and Sanity CMS integrations, ensuring reliability, extensibility, and seamless content publishing.

• Identify and eliminate bottlenecks in content operations by building automation where it doesn't exist yet.

• Partner with Product, User Operations, and GTM to identify opportunities for systems improvement and AI-driven innovation across the customer education ecosystem.

• Use technical expertise to explore implementation of interactive learning components based on instructional design direction from team members.

What You Have

• 5+ years of experience in automation engineering, with demonstrated experience designing and building API integrations

• Proficiency with modern web technologies (HTML, CSS, JavaScript, and React or similar), ideally in a fast-paced or high-growth environment.

• Hands-on experience building AI agents, LLM-powered workflows, including prompt engineering and API integrations with platforms like Anthropic Claude or OpenAI.

• Track record of supporting production systems end-to-end, ideally including LMS platforms, CMS tools, or similar content delivery infrastructure.

• Strong ability to operate autonomously, translating business needs into well-architected technical solutions with minimal oversight.

• Excellent communication skills with the ability to collaborate closely with non-technical teammates and explain technical tradeoffs clearly.

• Comfort working in documentation-heavy or content-ops environments

Nice to Have

• Familiarity with content governance or audit systems, including automated review triggers and freshness logic

• Experience building and operating AI video generation pipelines, using tools like ElevenLabs or equivalent, to produce scalable video content.

• Experience coding interactive elements within LMS platforms

Compensation

$123,600 - $185,400

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].

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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the Role

• Collaborating across teams to maintain US Government compliance certifications and frameworks such as GovRAMP, FedRAMP, CJIS and CMMC.

• Helping to shape ElevenLabs’ Enterprise offering towards regulated industries such as Local and State Government, Defense and Finance.

• Building technical documentation to demonstrate our compliance to our customers throughout the stack.

• Assisting the sales team by responding to client security requests and managing compliance-related queries.

• Conduct risk assessments based on CIS or NIST frameworks, document findings, and help teams achieve compliance efficiently.

• Enhance compliance as code tooling to automate monitoring, reporting, and reduce friction for other teams to remain compliant.

Requirements

• Experience in completing vendor security assessments and client security questionnaires in highly regulated industries, such as Government and Defense in the US.

• Strong technical expertise in managing and executing compliance, with hands-on experience using compliance management tools (e.g. Vanta).

• Proven ability to maintain and acquire certifications while managing audit readiness and documentation.

• Experience collaborating with cross-functional teams (sales, engineering, legal) to effectively communicate compliance requirements and ensure smooth operations.

• Experience with public cloud compliance (AWS, GCP, Azure) and automating compliance in cloud environments.

• Familiarity with integrating compliance tools into CI/CD pipelines to automate monitoring and reporting.

Location

This role is remote-first, so it can be executed from the United States, with the ability to operate in Eastern (ET) timezones required. If you prefer, you can work from our offices in New York.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.