Supervisor, Configurations and Notifications
Sr. Data Engineer (Databricks)
Clinical Rater
About Brooklyn Health
Brooklyn Health is solving the measurement problem in mental health through accurate, objective, and sensitive measurement of symptoms, enabling precision neuroscience in clinical research and patient care. The company’s Willis platform is modernizing the technology stack for CNS clinical trials, improving endpoint quality and reducing placebo response. Brooklyn Health is backed by leading healthcare and technology investors including HealthX Ventures, Metrodora Ventures, Story Ventures, RiverPark Ventures, Laconia Capital, Everywhere Ventures and others. For more information, visit .
About the role
We’re hiring Clinical Raters and Senior Clinical Raters to oversee the integrity and reliability of endpoint data collected during study visits in CNS clinical trials. Clinical Raters and Senior Clinical Raters sit within the Clinical Science team.
Responsibilities
Perform manual, independent reviews of recorded clinical trial interviews and scale administrations to ensure scoring accuracy, interview quality, and protocol adherence.
Maintain clear, reproducible documentation of review findings, scoring justifications, and site intervention plans aligned with protocol expectations.
Senior Clinical Raters only: Participate in clinical decision-making regarding site performance, evaluate and provide interpretation for rater patterns, and directly oversee targeted site interventions and rater remediation.
Requirements
5+ years experience as a Clinical Rater, Central Rater, or Secondary Reviewer on CNS clinical trials (e.g., Psychiatry, Neurology).
Meticulous attention to detail with a strong background in clinical data evaluation, quality control frameworks, or trial QA workflows.
Demonstrated ability to interpret rater performance data, guide clinical decision-making, and manage site-facing interventions constructively.
Lead Implementation Solution Architect
Agent Operations Associate
About the Company
Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient/provider communication, enhance care, and drive industry-changing operational efficiencies.
Why join us now?
Team: We are led by (2x health tech exits, including a $600M acquisition by Optum) and (scaled Uber Eats + Health, Stripe Connect, and Bridge–acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high-growth unicorns, and top consulting firms.
Trajectory: We partner with leading independent provider groups across the U.S., automating hundreds of thousands of tasks each month. Scaling at 7x year-over-year with 300% NRR as customers consistently expand usage.
Funding: We have raised $39m from world-class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup.
About the role
As an Agent Operations Associate, you will own the build, deployment readiness, and production performance of Valerie’s document agents across a portfolio of customers.
This is a high-ownership generalist role at the intersection of operations, applied AI, data, and customer implementation. You will translate customer and operational requirements into reliable agent workflows, launch them into production, and remain accountable for how they perform.
You will develop a first-principles understanding of how clinical and administrative documents move through provider organizations: how they are received, interpreted, matched, routed, acted upon, and recorded. You will turn that operational reality into agent configurations, business rules, integrations, testing systems, and human-in-the-loop paths.
The work moves between levels. On the same day, you might join a customer workflow discussion, investigate performance using SQL, manually review failed cases, debug an integration with Engineering, and decide whether a workflow is ready for greater automation.
This role is designed for ambitious early-career generalists who want responsibility for outcomes rather than recommendations. You will gain unusual exposure to applied AI, healthcare operations, customers, and company-building, and help develop the operating systems Valerie needs to scale.
What you’ll do
-
Own the Implementation Build: Own the build workstream for document-agent implementations, from workflow design and configuration through testing, launch readiness, and post-launch performance.
Partner with Customer Strategy, which leads the overall customer implementation, to ensure the build meets customer requirements and timelines.
Design and Improve Workflows: Translate complex customer processes into reliable automated workflows, including document intake, interpretation, routing, downstream actions, and exception handling.
Measure and Prioritize: Build reporting, analyze performance, and prioritize opportunities based on where human-in-the-loop work consumes the most time.
Increase Automation: Diagnose why tasks require human review and develop, test, and monitor improvements that safely move work toward automated completion.
Build the Playbook: Turn successful implementations and optimization approaches into repeatable processes, configurations, and testing methods that help the team scale.
About you
We expect successful candidates to come from a range of backgrounds, including consulting, finance, analytics, technical implementation, product or business operations, and engineering-adjacent roles. Exceptional recent graduates with evidence of unusual ownership are also encouraged to apply.
You may be a strong fit if:
You learn unfamiliar systems unusually quickly
You combine analytical horsepower with practical judgment
You want to own implementation and results, not only produce recommendations
You are excited to become technically fluent in SQL, logs, APIs, and agent configuration
You move comfortably between high-level problem solving and detailed execution
You can communicate clearly with customers, operators, and engineers
You are happy to do manual work when it the best option to understand and improve a system
You follow problems through to resolution, including after launch
We expect most candidates to have 1-3 years of experience, but learning velocity, achievement, and ownership matter more than a specific tenure range.
This role will not be a fit for someone who wants to stay exclusively at the strategy level or focus only on technical work. Here, analytical thinking, technical problem-solving, and detailed execution are inseparable.
What We Offer
Build at the forefront of applied AI, with meaningful ownership and rapid learning in an AI-native, high-growth startup
Competitive salary, equity and benefits including medical, dental, vision, 401(k) and flexible PTO
SF Office: Daily catered lunch and dinner reimbursement
Lead Growth Marketer
About the Company
Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient/provider communication, enhance care, and drive industry-changing operational efficiencies.
Team: We are led by Pete Shalek (2x health tech exits, including a $600M acquisition by Optum) and Nitin Joshi (scaled Uber Eats + Health, Stripe Connect, and Bridge, acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high-growth unicorns, and top consulting firms.
Trajectory: We partner with leading independent provider groups across the U.S., automating hundreds of thousands of tasks each month. Scaling at 7x year-over-year with 300% NRR as customers consistently expand usage.
Funding: We have raised $39M (Series A) from world-class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup.
About the Role
Valerie is in a hypergrowth phase, and we are building the marketing function from the ground up. You will be one of the first hires, working with high autonomy and responsibility. When people hear what Valerie does and use our products, they love it. The challenge isn't persuasion, it's reach. This role exists to solve that.
We need a Senior Growth Marketer to own lead generation and pipeline growth. You will generate qualified leads through every channel at your disposal — SEO/GEO, the website, email and LinkedIn campaigns, webinars, conferences, advertising, and more — and turn those into a repeatable engine that feeds our sales team.
This is not a role where you inherit a playbook. You will figure out what works, double down on it, and move fast. Some channels are already producing: conferences, webinars, and LinkedIn are converting well. Others need to be built from scratch. You will work closely with the Head of Marketing, our sales team, and external agencies.
What matters most for this role is how you think and work. You are analytically rigorous: you structure problems, use data to make decisions, and build systems that scale. You are relentlessly resourceful: when something doesn't work, you don't flag it, you fix it. You are creative about solving growth problems, and you move fast enough that learning happens through doing, not planning. Essentially, you get sh*t done. Prior marketing titles matter less than whether you can look at a challenge, figure out how to crack it, and execute.
What You'll Do
Own Lead Generation. Drive qualified leads across all channels — SEO/GEO, website, email, LinkedIn, webinars, conferences, and paid advertising — and continuously optimize conversion at every stage of the funnel.
Campaigns. Run email and LinkedIn campaigns that drive meetings and pipeline. Design the sequences, write the copy, measure the results.
Webinars. Plan and execute webinars as a lead generation channel, from topic selection to promotion to post-event follow-up.
Conferences. Manage conference strategy alongside the Field Marketing Manager, with responsibility for pre-event outreach and ROI analysis.
Paid Advertising. Work with our external partners or manage directly on paid campaigns, A/B message testing, and performance optimization.
Reporting. Build the dashboards that let us understand what's generating pipeline and what's not.
-
GTM Systems. Help build the workflows and AI-powered automations that let a small team operate at the pace of a much larger one.
About You
You might come from growth marketing, demand gen, revenue marketing, or a generalist role at a high-growth startup. You might have started in sales, consulting, or ops and moved into marketing because you're drawn to the problem-solving side of driving growth. Your background matters less than how you think and work.
What we're looking for
3–5+ years of experience in a fast-paced B2B environment in a Growth, Demand Gen, or related Marketing role.
Demonstrated experience across at least two or more growth channels, including SEO/GEO, LinkedIn, email, events (webinars and conferences), paid search, and partner programs
A problem-solver who uses data. You break down complex problems, figure out how to crack them, and measure whether it worked.
Excellent written communication. You can write outreach copy, campaign messaging, and landing page content that converts.
Intellectual curiosity about AI and technology. You should be excited about learning our platform and talking about it credibly.
You move fast, ship work, and care about outcomes over process.
Bonus if you have experience with Hubspot and healthcare/enterprise B2B. But what matters most is that you are sharp, high-energy, and relentless about generating results.
What We Offer
$110,000–$180,000 base salary plus meaningful equity in an AI-native, high-growth startup
Medical, dental, vision, 401(k), and PTO
Work directly with senior leadership and some of the most innovative healthcare groups in the country
SF office: Daily catered lunch and dinner reimbursement
Client Analytics Manager- Value
Founder's Office
About the Company
Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient/provider communication, enhance care, and drive industry-changing operational efficiencies.
Team: We are led by Pete Shalek (2x health tech exits, including a $600M acquisition by Optum) and Nitin Joshi (scaled Uber Eats + Health, Stripe Connect, and Bridge, acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high-growth unicorns, and top consulting firms.
Trajectory: We partner with leading independent provider groups across the U.S., automating hundreds of thousands of tasks each month. Scaling at 7x year-over-year with 300% NRR as customers consistently expand usage.
Funding: We have raised $39M (Series A) from world-class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup.
About the role
The Founder’s Office will operate as a force multiplier across Valerie Health, partnering closely with the founders and leadership team on the company’s most important strategic and operational initiatives.
This role reports directly to the CEO and is designed for high-agency operators who want broad scope, high ownership, and direct exposure to company-building at a rapidly scaling AI-native startup.
What you’ll do
Partner with Founders and Leadership. Work directly with the founders and leadership team on company strategy, operational scaling, product direction, hiring, and execution against Valerie’s highest-priority initiatives.
Lead Critical Projects. Run point on key strategic initiatives, getting them from 0 → 1. This will include standing up critical internal efforts, including our partnership efforts.
Support Go-to-Market. Work closely with leadership on customer and GTM initiatives, including strategic customer conversations, operational execution, expansion opportunities, and partnership discussions..
Scale the Company Operating System: Support the company’s planning and execution cadence, including leadership reviews, strategic planning, all hands, board preparation, internal communications, and cross-functional coordination.
Operate Across the Company. Partner closely with leaders and teams across the organization, helping drive alignment, context sharing, and culture.
About you
Experience:
3–6+ years of experience in high-performance environments (e.g. banking, consulting, investing), including 2+ years at a high-growth startup or VC firm.
Founder experience, experience as an early employee, or a strong aspiration to build a company is a significant plus.
Track record of leading multiple complex cross-functional initiatives simultaneously from strategy through execution.
Strong ability to influence stakeholders, drive alignment across teams, and operate effectively in fast-moving environments.
Attributes:
Growth Mindset. Eagerness to learn new approaches, seek feedback, and continually improve skill sets.
Strong Communicator. Clear and succinct in both written and verbal communication, capable of adjusting style for different audiences and conveying technical topics to non-technical stakeholders.
Incredibly Curious. fast learner, motivated, resourceful
Action Oriented. bias to getting things done and making decisions with imperfect information.
Self-Starter & Adaptable. Proactively own projects from inception to completion, identify challenges, and offer solutions, thriving in a dynamic work environment.
Thrive in Ambiguity. Can work in an environment that is oftentimes unstructured and unpredictable.
What We Offer
Be a founding operator with meaningful ownership in an AI-native, high-growth startup
Competitive salary, equity and benefits including medical, dental, vision, 401(k) and PTO
SF office: Daily catered lunch and dinner reimbursement
Operations Team Lead - Second Shift
Job description:
About the Company
Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient and provider communication, enhance care, and drive industry changing operational efficiencies.
Why join us now?
Team: We are led by Pete Shalek (2x health tech exits, including a $600M acquisition by Optum) and Nitin Joshi (scaled Uber Eats + Health, Stripe Connect, and Bridge, acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high growth unicorns, and top consulting firms.
Trajectory: We partner with leading independent specialty groups across the U.S., automating hundreds of thousands of tasks each month and growing 50%+ month over month with 300% net revenue retention.
Funding: We have raised $39M from world class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup.
About the Role
We’re looking for an Operations Team Lead to manage a group of Ops Coordinators while also contributing directly to customer delivery work and strategic projects.
In this role, you will lead a team responsible for delivering work to customers while remaining close to the day-to-day operational workflows. You will focus on developing people, ensuring reliable delivery from your team, and maintaining ownership of a high vis/complex customer. This role combines people leadership and hands-on operational ownership. You will coach and develop operators, ensure clear expectations and accountability, and support customer success by directly contributing to delivery in a meaningful way.
You will report to the Director of Operations and partner closely with Operations leadership as well as cross-functionally with Engineering and Customer teams. This is a leadership role for someone who can both develop strong operators and contribute meaningfully to delivery in a fast-moving operational environment.
What You’ll Do
Lead and Develop Your Team: Directly manage a group of Ops Coordinators, providing coaching, performance feedback, and development opportunities. Set clear expectations, reinforce operational standards, and address performance gaps early to ensure consistent delivery.
Delivery Ownership: Serve as the POC (Point of Contact) for select customers and/or own complex delivery projects and operational initiatives, ensuring work is executed accurately and on time.
Support Live Operations: Help stabilize delivery during high-volume periods by prioritizing work, resolving operational issues, and stepping in when necessary to support the team and maintain continuity.
Proactively Identify Risks: Stay close to day-to-day delivery and team dynamics, identifying risks to delivery quality, team health, or workflow performance early and intervening or escalating to leadership when needed.
Support Scheduling and Coverage: Partner with the owner of live ops on shift scheduling and workload distribution to ensure balanced coverage across customers and workflows. Help identify and fill coverage gaps as needed to maintain delivery continuity and meet operational demand.
About You
Experience
3+ years of experience in operations, delivery, or service environments.
Experience working in fast-paced environments where delivery quality and responsiveness matter.
Proven experience managing, coaching, and developing team members within an operational team.
Comfortable working within operational systems and workflows, with experience using dashboards, spreadsheets, and performance metrics.
Attributes
Operational Focus: You stay close to day-to-day delivery and operate effectively in a fast-paced environment. You help keep work moving, adapt as priorities shift, and step in to support the team when volume or complexity increases.
Ownership Mentality: You take responsibility for the quality and completion of work across your scope. When issues arise, you help drive them toward resolution and ensure nothing falls through the cracks.
Bias Toward Execution: You move quickly from identifying a problem to helping implement a solution. You follow through on commitments and help ensure work is completed accurately and on time.
People Support: You support the development of Ops Coordinators through day-to-day guidance, coaching, and feedback. You reinforce team standards and contribute to a culture of accountability and improvement.
Structured Thinking: You approach operational problems with clarity and organization. You help prioritize work effectively and communicate clearly with teammates and leadership when issues arise.
Compensation & Benefits
Compensation: $70,000-90,000/hour
Hours: This shift will be 1:30pm - 10:00pm EST
Benefits: (Almost) fully covered medical, dental, vision, and 401(k)
Equity: Ownership in a high-growth, AI-native startup
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Work Location: In person
Operations Coordinator - Second Shift
About the Company
Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient/provider communication, enhance care, and drive industry-changing operational efficiencies.
Why join us now?
Team: We are led by (2x health tech exits, including a $600M acquisition by Optum) and (scaled Uber Eats + Health, Stripe Connect, and Bridge–acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high-growth unicorns, and top consulting firms.
Trajectory: We partner with leading independent provider groups across the U.S., automating hundreds of thousands of tasks each month. Scaling at 7x year-over-year with 300% NRR as customers consistently expand usage.
Funding: We have raised $39m from world-class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup.
About the Role
Our Operations team is the backbone of Valerie Health's healthcare platform, ensuring seamless data flow between our technology and partner medical practices.
As an Operations Coordinator, you’ll be part of our core frontline team responsible for verifying, processing, and routing clinical documents that impact real patients and real care. You’ll play a critical role in delivering timely, accurate, and high-quality work that helps medical practices run more efficiently, and ensures patients get the care they need.
We’re looking for individuals who take pride in doing great work and want to grow within a fast-moving, mission-driven team. This role offers clear advancement opportunities as you deepen proficiency in our workflows that drive the company’s growth and operational effectiveness.
What You’ll Do
Support Provider Practices: Process and verify patient and referral data with a high degree of accuracy and urgency using internal and our partners’ tools.
Maintain Operational Quality: Follow standard operating procedures while also surfacing bugs or patterns that impact quality or speed.
Ensure Timely Turnaround: Meet internal SLAs for task completion to ensure partner practices and patients aren’t left waiting.
Collaborate Across Teams: Provide feedback to Engineering and Product teams to improve tooling and automation.
Continuously Improve: Participate in training and calibration to ensure ongoing quality and performance.
About You
Experience:
A high school diploma or equivalent required; associate’s or bachelor’s degree preferred
0-1+ years of experience in administrative support, medical data entry, customer service, or operations in a process-driven environment
Familiarity with EHRs or healthcare workflows is a plus
Attributes:
Detail-Oriented: You’re meticulous, accurate, and understand how small errors can have big consequences
Dependable & Consistent: You take pride in doing your job well every day and helping others do the same
Operationally Minded: You enjoy executing clear workflows and solving problems with repeatable systems
Mission-Driven: You want to make healthcare better and believe that great operations make it possible
Team-Oriented: You thrive in a collaborative environment and enjoy being part of a shared mission
Compensation & Benefits
Compensation: $20/hour
Hours: This shift will be 1:30pm - 10:00pm EST
Benefits: (Almost) fully covered medical, dental, vision, and 401(k)
Equity: Ownership in a high-growth, AI-native startup
The full posting opens here — pay, setting and the full description, without leaving the list.