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CAREERS HOME OPEN ROLES BLOG ABOUT UPSTART CAREERS PROFILE Funding & Liquidity Manager Funding & Liquidity Manager R-00159 Finance ADD TO FAVORITES VIEW FAVORITES About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart Bank is a purpose-built, technology-enabled bank that combines innovative lending with disciplined balance sheet and risk management. The Treasury team supports sustainable growth by maintaining reliable access to funding, managing liquidity risk, and preparing the Bank to respond effectively across changing market conditions and economic cycles. As the Funding & Liquidity Manager, you will own the Bank’s day-to-day funding and liquidity management framework. Reporting to the Bank Treasurer, you will execute wholesale funding activities, manage collateral and secured borrowing capacity, monitor liquidity risk, and maintain contingency funding readiness. You will partner closely with Finance, Risk, Lending, Deposit Product, Operations, Accounting, and Regulatory Reporting to support a resilient balance sheet. How you’ll make an impact Execute the Bank’s wholesale funding strategy, evaluating and managing funding sources such as Federal Home Loan Bank advances, brokered and reciprocal deposits, listing service deposits, federal funds purchased, and other wholesale instruments. Manage pledged collateral and borrowing capacity across the Federal Home Loan Bank and Federal Reserve Discount Window, including eligibility reviews, pledging, substitutions, borrowing tests, and readiness under normal and stressed conditions. Monitor the Bank’s liquidity position through daily, weekly, and monthly reporting, including survival horizon, available liquidity, unencumbered liquid assets, funding concentrations, maturity profiles, deposit composition, collateral utilization, and early warning indicators. Prepare baseline and stressed liquidity forecasts, analyze deposit and funding behavior, quantify contingent funding needs, and recommend actions to address emerging liquidity risks. Maintain the Contingency Funding Plan, funding playbooks, operational procedures, counterparty contacts, and borrowing documentation, and coordinate periodic contingency funding exercises. Prepare liquidity reporting for the Asset and Liability Committee, executive management, the Board, Internal Audit, and regulators while supporting policy administration, examinations, audits, and Treasury reporting enhancements. Minimum Qualifications Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field, or equivalent practical experience. 10+ years of experience in bank treasury funding, asset and liability management, or liquidity risk management. Experience working within a commercial bank, community bank, or bank holding company. Experience executing wholesale funding transactions and managing secured borrowing facilities. Experience producing liquidity reporting, forecasts, or stress-testing analyses used to monitor compliance with liquidity limits and regulatory requirements. Preferred Qualifications Experience supporting liquidity stress testing, contingency funding planning, and reporting to an Asset and Liability Committee or Board. Knowledge of bank regulatory reporting and liquidity guidance, including Call Report requirements. Advanced spreadsheet and financial modeling skills; familiarity with Bloomberg, asset and liability management platforms such as Empyrean, QRM, Bancware, or similar tools. Position location This role is available in the following locations: Remote Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. #LI-REMOTE #LI-NotApplicable #LI-MidSenior At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range $159,500—$220,700 USD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. Health Savings Account contributions from Upstart for eligible plans (US only) Income protection benefits, including life insurance and disability coverage for added financial security Paid time off, sick leave, and company holidays, in line with local requirements Paid family and parental leave to support caregiving and major life moments (duration varies by country) Family-centered benefits to support fertility, parenthood, and caregiving needs Employee Assistance Program (EAP) offering mental health support and life-centered resources Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from Connection and community through team events, all-company updates, and employee resource groups (ERGs) Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!) For roles based in Canada, please note that we are not currently able to hire in Quebec. Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com https://www.upstart.com/candidate_privacy_policy APPLY NOW! Sign up for job alerts! First Name (required) Last Name (required) Email (required) Job Alert Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert. 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Before making your selection(s), please check to make sure that the location is listed as an option in the job’s description above. Multiple selections can be made if multiple locations are available. Remote is considered a location. San Mateo, CA Columbus, OH Austin, TX Remote Do you need, or will you need in the future, any immigration-related support or sponsorship from the Company in order to begin or continue employment with the Company? This includes support (such as J-1, F-1 CPT letter or STEM OPT Training Plan), visa sponsorship for employment (H-1B, H-1B1, E-3, O-1, or TN), and any EAD holders that will need longer term employment authorization (temporary work visa or permanent residency). (required) No Yes Before applying, how familiar were you with Upstart? (required) I was already familiar with Upstart I had heard of Upstart, but didn’t know much I learned about Upstart through this job posting or from a recruiter Before applying, how did you hear about Upstart? 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To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. 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As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. 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Listed by Upstart for a position based in the United States. Employers on this board attest they are hiring domestically.

Financial Services

42 days ago

Senior Manager, Policy & Governance

Upstart · United States

Pay

$172k–270k

Setting

Remote

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About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team:

Upstart's Enterprise Risk Management team helps ensure Upstart Bank operates with a strong, scalable governance framework that supports responsible growth. The team partners across Risk, Compliance, Legal, and business functions to maintain effective policy governance, strengthen regulatory readiness, and provide high-quality reporting to executive leadership and the Board.

As the Senior Manager, Policy & Governance, you will lead Upstart Bank's policy governance program and oversee the processes, documentation, and governance records that support effective risk management and regulatory oversight. You'll partner across the organization to maintain a robust policy framework while ensuring board and committee governance activities are accurate, timely, and audit ready.

How you’ll make an impact

Lead the enterprise policy governance program, ensuring the policy library remains accurate, current, accessible, and aligned with regulatory expectations.
Oversee the end-to-end policy lifecycle, including policy reviews, approvals, exceptions, version control, and ongoing governance processes.
Partner with Risk, Compliance, Legal, business leaders, and policy owners to coordinate policy development and approvals across the organization while maintaining efficient execution.
Manage governance activities supporting Board and Risk Committee meetings, including coordinating materials, governance records, decision logs, committee charters, and meeting documentation.
Ensure governance documentation and reporting are complete, timely, and audit ready to support OCC examinations, internal audit activities, and regulatory engagements.
Lead and develop a small Policy & Governance team while continuously improving governance processes that enable the bank to scale responsibly

Minimum Qualifications

Bachelor's degree or equivalent practical experience.
7+ years of experience in policy management, governance, enterprise risk management, or compliance within a regulated bank, bank holding company, or other regulated financial institution.
Experience owning or administering an enterprise policy governance framework, including policy lifecycle management.
Experience supporting Board, Risk Committee, or senior executive governance processes within a regulated financial institution.
Experience producing executive- or regulator-facing governance documentation and reports with a high degree of accuracy and quality.

Preferred Qualifications

Knowledge of OCC supervisory expectations and regulatory examination practices.
Experience supporting a de novo bank, charter application, or rapidly growing regulated financial institution.
Experience with governance, risk, and compliance (GRC) platforms.Background in Enterprise Risk Management, Internal Audit, or Compliance.
Ability to use generative AI tools responsibly to improve drafting, editing, summarization, and consistency of governance documentation while applying appropriate human judgment for regulatory-facing content.

Position location Remote

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

#LI-REMOTE

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range

$172,000—$270,000 USD

What you'll love

At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy

Listed by Upstart for a position based in the United States. Employers on this board attest they are hiring domestically.

Financial Services

61 days ago

Funding Delivery Manager

Upstart · United States

Pay

$105k–145k

Setting

Remote

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About Upstart

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team:

Upstart’s Auto team is transforming automotive lending by building technology that creates a seamless experience for borrowers, dealers, lending partners, and investors. The team is responsible for enabling scalable loan originations while maintaining operational excellence, compliance, and investor confidence across the lifecycle of every funded loan.

As the Funding Delivery Manager, Auto Loans, you will establish the operational foundation for funding delivery within Upstart's growing auto lending business. You will own the end-to-end funding delivery process, build scalable controls and reporting, and ensure funded loans consistently meet lending partner, investor, and regulatory requirements. Your work will directly improve funding performance while helping prepare the business for long-term growth under Upstart's bank charter.

How you’ll make an impact

Own the end-to-end funding delivery process for Upstart's auto lending products, ensuring funded loans are delivered accurately and on time to lending partners and investors.
Build and scale funding delivery processes, controls, and operational reporting that improve funding success rates, reduce exceptions, and support regulatory readiness as the business grows.
Investigate funding exceptions, delivery failures, and reconciliation issues by conducting root cause analysis and partnering across teams to implement sustainable solutions.
Establish and maintain quality standards for loan files, ensuring documentation and data consistently meet lending partner, investor, and regulatory requirements for saleability and downstream servicing.
Partner closely with Product, Operations, Capital Markets, Servicing, Compliance, Engineering, and external stakeholders to design scalable funding workflows and drive continuous process improvements.
Develop metrics, dashboards, and performance reporting to provide visibility into funding health, identify operational risks, and inform business decisions while leveraging AI-enabled tools responsibly to improve documentation, reporting, and exception analysis.

Minimum Qualifications

Bachelor's degree in Business, Finance, Operations, Economics, or a related field (or equivalent practical experience).
5+ years of experience in lending operations, loan funding, capital markets operations, or financial services operations.
Experience managing loan funding, delivery, investor reporting, or post-origination operational processes.
Experience using operational metrics and data to investigate process issues and implement improvements.
Experience partnering cross-functionally across capital markets, engineering, servicing, product and compliance teams.
Experience leveraging AI-enabled tools responsibly to accelerate exception analysis, documentation, reporting, and/or operational process improvements while applying appropriate human judgment.

Preferred Qualifications

Knowledge of auto lending products, funding workflows, and loan sale processes.
Experience designing operational controls within a regulated financial institution.
Ability to build scalable operational processes and documentation that support audit and regulatory requirements.
Experience defining success metrics and operational controls for a new or evolving process.
Skills in SQL, Excel, business intelligence tools, or dashboard development.
Experience working with lending partners, investors, custodians, or third-party servicing organizations.

Position location This role is available in the following locations: Remote

Time zone requirements The team operates on the East/West coast time zones.

#LI-REMOTE

#LI-MidSenior

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range

$104,800—$145,000 USD

What you'll love

At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

https://www.upstart.com/candidate_privacy_policy

Listed by Upstart for a position based in the United States. Employers on this board attest they are hiring domestically.

Financial Services

65 days ago

Manager, Investor Services

Upstart · United States

Pay

$147k–203k

Setting

Remote

Apply Sign in to favorite Permalink

CAREERS HOME OPEN ROLES BLOG ABOUT UPSTART CAREERS PROFILE Manager, Investor Services Manager, Investor Services R-00086 Finance & Capital Markets Department ADD TO FAVORITES VIEW FAVORITES About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart's Investor Services team partners with institutional investors that provide the capital powering Upstart's lending platform, ensuring they can efficiently purchase, fund, and manage investments across Upstart's growing suite of products. The team oversees the end-to-end investor lifecycle, including diligence, onboarding, loan sales, investor operations, and new product readiness, while partnering across Capital Markets, Product, Engineering, Legal, Operations, Treasury, and Compliance teams to deliver a seamless investor experience. As the Investor Enablement Operations Manager, you will serve as the operational backbone of the team, driving execution across complex cross-functional initiatives, improving operational governance, and helping scale the processes that support Upstart's investor platform. This role is ideal for a highly organized operator who enjoys solving ambiguous problems, driving alignment across teams, and building systems that improve how work gets done. How you’ll make an impact: Drive execution across strategic Capital Markets initiatives, ensuring workstreams remain coordinated, on track, and aligned across multiple teams. Own operational governance by improving visibility, accountability, prioritization, and execution across diligence, onboarding, loan sales, investor operations, and new product readiness. Lead cross-functional programs involving Capital Markets, Product, Engineering, Legal, Operations, Treasury, and Compliance to deliver investor-facing initiatives successfully. Manage investor-impacting operational escalations, identify risks early, remove blockers, and drive timely resolution. Design and implement scalable operating mechanisms, processes, and governance frameworks that improve organizational efficiency and reduce execution risk. Partner with leadership to improve operational readiness for new investors, products, partnerships, and strategic business initiatives. Identify opportunities for automation, AI adoption, and process improvement to increase organizational leverage and reduce manual work. Develop reporting, metrics, and operating cadences that improve decision-making and provide greater visibility into organizational health. What we’re looking for: Minimum qualifications: 5+ years of experience in operations, program management, business operations, strategic operations, investor operations, or a related field. Demonstrated success leading complex cross-functional initiatives involving multiple stakeholders and competing priorities. Experience driving operational execution, managing escalations, and improving business processes in a fast-paced environment. Strong organizational, analytical, and problem-solving skills with the ability to navigate ambiguity and drive outcomes. Proven ability to influence stakeholders and build alignment without direct authority. Excellent written and verbal communication skills, including experience communicating with senior leaders and cross-functional partners. Experience balancing strategic thinking with hands-on execution. Preferred qualifications: Experience in fintech, financial services, banking, lending, Capital Markets, or investor operations. Experience partnering closely with Product and Engineering teams to launch new products or improve operational workflows. Experience building operating cadences, governance frameworks, dashboards, and reporting mechanisms. Experience managing operational readiness, partner onboarding, or large-scale cross-functional implementations. Experience leading process transformation, operational excellence, or organizational scaling initiatives. Familiarity with loan sales, investor onboarding, investor diligence, servicing operations, or secondary market activities. Experience leveraging AI tools (i.e. ChatGPT, Glean, Claude, Delphina, or similar) to improve productivity, analysis, documentation, and operational execution. Position location - This role is available in the following locations: Remote Time zone requirements - West Coast (PST/PT) hours strongly preferred. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. #LI-REMOTE #LI-NotApplicable #LI-MidSenior At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range $146,700—$203,000 USD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. Health Savings Account contributions from Upstart for eligible plans (US only) Income protection benefits, including life insurance and disability coverage for added financial security Paid time off, sick leave, and company holidays, in line with local requirements Paid family and parental leave to support caregiving and major life moments (duration varies by country) Family-centered benefits to support fertility, parenthood, and caregiving needs Employee Assistance Program (EAP) offering mental health support and life-centered resources Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from Connection and community through team events, all-company updates, and employee resource groups (ERGs) Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!) For roles based in Canada, please note that we are not currently able to hire in Quebec. Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com https://www.upstart.com/candidate_privacy_policy APPLY NOW! Sign up for job alerts! First Name (required) Last Name (required) Email (required) Job Alert Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert. Categories Finance & Capital Markets Department Locations SUBMIT Similar Jobs Portfolio Manager, Risk Capital Funding Delivery Manager Capital Markets Manager Current Upstart employee? CLICK HERE Ready to Apply? First Name (required) Last Name (required) Phone Number (required) Email (required) Resume (required) Accepted formats: PDF, DOC, DOCX, RTF, ODT, XML, DOT, PNG, GIF, JPG, JPEG, ZIP What is your current location? Please note we are unable to hire candidates based in Quebec at this time. (required) United States Canada (outside of Quebec) Location Preference (required) As a digital-first company, we are providing our employees with the opportunity to work remotely across the US and/or from one of our physical office locations. Please select from the list below your primary work location preference(s). Primary work location is defined as where you will spend more than 50% of your time working. Before making your selection(s), please check to make sure that the location is listed as an option in the job’s description above. Multiple selections can be made if multiple locations are available. Remote is considered a location. San Mateo, CA Columbus, OH Austin, TX Remote Do you need, or will you need in the future, any immigration-related support or sponsorship from the Company in order to begin or continue employment with the Company? This includes support (such as J-1, F-1 CPT letter or STEM OPT Training Plan), visa sponsorship for employment (H-1B, H-1B1, E-3, O-1, or TN), and any EAD holders that will need longer term employment authorization (temporary work visa or permanent residency). (required) No Yes Before applying, how familiar were you with Upstart? (required) I was already familiar with Upstart I had heard of Upstart, but didn’t know much I learned about Upstart through this job posting or from a recruiter Before applying, how did you hear about Upstart? (required) A recruiter contacted me (email) A recruiter contacted me (LinkedIn message) Referred by a current Upstart employee Referred by someone outside Upstart (friend or former coworker) LinkedIn job post LinkedIn company page Upstart careers website Upstart blog or content Indeed Built In Hired Another job site Instagram X (Twitter) TikTok YouTube News article or press coverage General online search I use Upstart as a customer or partner Other Have you been employed by Upstart before? (required) No Yes LinkedIn Profile Website Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status (required) I do not want to answer No, I do not have a disability and have not had one in the past Yes, I have a disability, or have had one in the past If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status (required) I don't wish to answer I identify as one or more of the classifications of a protected veteran I am not a protected veteran Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Upstart’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Race (required) Decline To Self Identify Two or More Races Native Hawaiian or Other Pacific Islander White Hispanic or Latino Black or African American Asian American Indian or Alaskan Native Gender (required) Decline To Self Identify Female Male PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. APPLY OUR STORY LEADERSHIP CAREERS PRESS CONTACT US STORE AFFILIATES INVESTOR RELATIONS YOUR PRIVACY CHOICES CALIFORNIA NOTICE COLLECTION HELP CENTER LEGAL PRIVACY POLICY ACCESSIBILITY LEARN PERSONAL LOANS CAR LOAN REFINANCE DEBT CONSOLIDATION UPSTART LOGIN Copyright © 2012 - 2026 Upstart Network, Inc. All rights reserved. 2950 S. Delaware Street, San Mateo, CA 94403 Please choose the location(s)

Listed by Upstart for a position based in the United States. Employers on this board attest they are hiring domestically.

Financial Services

71 days ago

Senior Manager, Privacy Engineering

Upstart · United States

Pay

$191k–264k

Setting

Remote

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CAREERS HOME OPEN ROLES BLOG ABOUT UPSTART CAREERS PROFILE Senior Manager, Privacy Engineering Senior Manager, Privacy Engineering R-00082 Engineering Department ADD TO FAVORITES VIEW FAVORITES About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team Upstart’s Privacy Engineering team builds the systems, controls, and practices that help protect borrower, applicant, partner, and Upstarter data across our products and platforms. The team works across Engineering, Security, Legal, Compliance, Product, Data, and Machine Learning to embed privacy-by-design into how Upstart builds, uses, retains, and governs data. As the Senior Manager, Privacy Engineering at Upstart, you will lead the team responsible for building scalable privacy infrastructure and technical privacy controls across Upstart’s AI lending marketplace. You will set the team’s roadmap, grow and support privacy engineers, and help translate privacy and regulatory requirements into durable engineering systems. How you’ll make an impact Lead the Privacy Engineering team’s strategy, roadmap, and execution across privacy infrastructure, data governance, and privacy-by-design initiatives Hire, coach, and develop a team of privacy engineers while establishing clear operating rhythms, priorities, and technical standards Guide the design and delivery of scalable privacy controls, including data discovery, classification, access controls, audit logging, retention, deletion, lineage, encryption, and key management Partner with Legal, Compliance, Security, Product, Data, Machine Learning, and Infrastructure teams to translate privacy requirements into practical technical solutions Oversee privacy reviews, technical risk assessments, and threat modeling for new products, data flows, models, and platform capabilities Define metrics and communicate progress, tradeoffs, dependencies, and risks to technical and cross-functional stakeholder Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent practical experience, and 8+ years of experience in engineering, including at least 3 years of direct people management experience Experience leading engineering teams responsible for production software, platform, privacy, security, or data systems Experience designing, building, or operating privacy, security, data governance, or data platform capabilities in production environments Experience translating privacy, security, compliance, or regulatory requirements into technical controls Experience working with cross-functional partners such as Legal, Compliance, Security, Product, Data, or Machine Learning teams Preferred Qualifications Knowledge of privacy-by-design principles, data minimization, purpose limitation, consent, retention, deletion, and data subject rights Knowledge of privacy and data protection regulations or frameworks such as GDPR, CCPA/CPRA, GLBA, FCRA, or similar requirements Experience with privacy reviews, threat modeling, risk assessments, data inventories, lineage systems, or automated policy enforcement Experience building privacy or governance controls for machine learning, AI, financial services, lending, or other regulated data environments Ability to communicate technical privacy tradeoffs clearly across engineering, legal, product, security, and business audiences Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. #LI-REMOTE #LI-MidSenior At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range $190,600—$263,900 USD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. Health Savings Account contributions from Upstart for eligible plans (US only) Income protection benefits, including life insurance and disability coverage for added financial security Paid time off, sick leave, and company holidays, in line with local requirements Paid family and parental leave to support caregiving and major life moments (duration varies by country) Family-centered benefits to support fertility, parenthood, and caregiving needs Employee Assistance Program (EAP) offering mental health support and life-centered resources Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from Connection and community through team events, all-company updates, and employee resource groups (ERGs) Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!) For roles based in Canada, please note that we are not currently able to hire in Quebec. Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com https://www.upstart.com/candidate_privacy_policy APPLY NOW! Content missing Similar Jobs Senior Engineering Manager, Upstart Bank Senior Engineering Manager, Upstart Bank Senior Security Engineering Manager, Product Security Current Upstart employee? CLICK HERE Ready to Apply? Content missing OUR STORY LEADERSHIP CAREERS PRESS CONTACT US STORE AFFILIATES INVESTOR RELATIONS YOUR PRIVACY CHOICES CALIFORNIA NOTICE COLLECTION HELP CENTER LEGAL PRIVACY POLICY ACCESSIBILITY LEARN PERSONAL LOANS CAR LOAN REFINANCE DEBT CONSOLIDATION UPSTART LOGIN Copyright © 2012 - 2026 Upstart Network, Inc. All rights reserved. 2950 S. Delaware Street, San Mateo, CA 94403

Listed by Upstart for a position based in the United States. Employers on this board attest they are hiring domestically.

Financial Services

92 days ago

Senior Manager, Product Quality Oversight

Upstart · United States

Pay

$172k–274k

Setting

Remote

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CAREERS HOME OPEN ROLES BLOG ABOUT UPSTART CAREERS PROFILE Senior Manager, Product Quality Oversight Senior Manager, Product Quality Oversight R-00045 Risk & Compliance Department ADD TO FAVORITES VIEW FAVORITES About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart's Product Quality team is responsible for answering a critical question for Upstart Bank: how do we know our lending products are working correctly, every day, for every borrower? The team provides independent first-line quality oversight across lending products and servicing experiences, evaluating whether product outputs, disclosures, credit decisions, and customer-facing workflows are operating as designed and in accordance with regulatory requirements. As the Senior Manager, Product Quality at Upstart, you will build and lead a newly formed product quality function within a newly chartered OCC-regulated bank. This is a highly visible greenfield leadership role responsible for designing the operating model, quality methodologies, governance processes, and team structure that will support ongoing quality oversight across Upstart's lending products. You will partner closely with Product, Engineering, Compliance Program Management, Risk, and Operations leaders to identify systemic issues, strengthen controls, and help ensure examination-ready quality practices. How you’ll make an impact Build and lead Upstart Bank's Product Quality program, establishing the frameworks, governance, and operating model used to evaluate whether lending products are producing accurate, compliant, and intended outcomes. Design and implement quality methodologies, including product review checklists, sampling strategies, defect taxonomies, escalation criteria, monitoring routines, and quality reporting. Evaluate product outputs across lending and servicing workflows, including disclosures, credit decisioning processes, customer communications, and other regulated product experiences. Distinguish isolated product defects from systemic product failures by analyzing quality findings, identifying patterns, assessing customer and regulatory impact, and driving appropriate escalation paths. Partner with Product, Engineering, and Compliance Program Management teams to investigate root causes, prioritize remediation efforts, and improve the reliability, effectiveness, and control environment of lending products. Represent the Product Quality function in regulatory examinations, audits, governance forums, and cross-functional reviews while maintaining examination-ready documentation and workpapers. Build, develop, and mentor a growing team of quality analysts, helping establish a culture of analytical rigor, sound judgment, continuous improvement, and proactive risk identification. Minimum Qualifications Bachelor's degree or equivalent practical experience. 8+ years of experience in consumer lending quality control, product quality, compliance testing, operational risk, audit, or related control functions. 3+ years of direct people management experience leading quality, risk, compliance, audit, or control oversight teams. Experience designing and operating quality control or quality assurance programs focused on product, system, transaction, or operational outputs within consumer lending. Working knowledge of consumer lending regulations, including Truth in Lending Act (TILA), Regulation B, Fair Debt Collection Practices Act (FDCPA), and UDAAP, applied within lending products and customer-facing processes. Preferred Qualifications Experience building or scaling first-line quality control programs within a regulated bank, fintech, or consumer lending organization. Knowledge of automated lending platforms, digital lending products, decisioning systems, or technology-enabled credit origination processes. Experience developing sampling methodologies, transaction testing programs, disclosure reviews, or defect identification frameworks. Ability to translate quality findings into actionable recommendations for Product, Engineering, Compliance, and executive stakeholders. Experience supporting regulatory examinations, internal audits, governance committees, or remediation programs within a highly regulated environment. Position location Remote Time zone requirements The team operates on the East/West coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. #LI-REMOTE #LI-MidSenior At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range $172,200—$274,000 USD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. Health Savings Account contributions from Upstart for eligible plans (US only) Income protection benefits, including life insurance and disability coverage for added financial security Paid time off, sick leave, and company holidays, in line with local requirements Paid family and parental leave to support caregiving and major life moments (duration varies by country) Family-centered benefits to support fertility, parenthood, and caregiving needs Employee Assistance Program (EAP) offering mental health support and life-centered resources Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from Connection and community through team events, all-company updates, and employee resource groups (ERGs) Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!) For roles based in Canada, please note that we are not currently able to hire in Quebec. Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com https://www.upstart.com/candidate_privacy_policy APPLY NOW! Sign up for job alerts! First Name (required) Last Name (required) Email (required) Job Alert Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert. Categories Risk & Compliance Department Locations SUBMIT Similar Jobs There are currently no jobs matching this criteria Current Upstart employee? CLICK HERE Ready to Apply? First Name (required) Last Name (required) Phone Number (required) Email (required) Resume (required) Accepted formats: PDF, DOC, DOCX, RTF, ODT, XML, DOT, PNG, GIF, JPG, JPEG, ZIP What is your current location? Please note we are unable to hire candidates based in Quebec at this time. (required) United States Canada (outside of Quebec) Location Preference (required) As a digital-first company, we are providing our employees with the opportunity to work remotely across the US and/or from one of our physical office locations. Please select from the list below your primary work location preference(s). Primary work location is defined as where you will spend more than 50% of your time working. Before making your selection(s), please check to make sure that the location is listed as an option in the job’s description above. Multiple selections can be made if multiple locations are available. Remote is considered a location. San Mateo, CA Columbus, OH Austin, TX Remote Do you need, or will you need in the future, any immigration-related support or sponsorship from the Company in order to begin or continue employment with the Company? This includes support (such as J-1, F-1 CPT letter or STEM OPT Training Plan), visa sponsorship for employment (H-1B, H-1B1, E-3, O-1, or TN), and any EAD holders that will need longer term employment authorization (temporary work visa or permanent residency). (required) No Yes Before applying, how familiar were you with Upstart? (required) I was already familiar with Upstart I had heard of Upstart, but didn’t know much I learned about Upstart through this job posting or from a recruiter Before applying, how did you hear about Upstart? (required) A recruiter contacted me (email) A recruiter contacted me (LinkedIn message) Referred by a current Upstart employee Referred by someone outside Upstart (friend or former coworker) LinkedIn job post LinkedIn company page Upstart careers website Upstart blog or content Indeed Built In Hired Another job site Instagram X (Twitter) TikTok YouTube News article or press coverage General online search I use Upstart as a customer or partner Other Have you been employed by Upstart before? (required) No Yes LinkedIn Profile (required) Website Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status (required) I do not want to answer No, I do not have a disability and have not had one in the past Yes, I have a disability, or have had one in the past If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status (required) I don't wish to answer I identify as one or more of the classifications of a protected veteran I am not a protected veteran Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Upstart’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Race (required) Decline To Self Identify Two or More Races Native Hawaiian or Other Pacific Islander White Hispanic or Latino Black or African American Asian American Indian or Alaskan Native Gender (required) Decline To Self Identify Female Male PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. APPLY OUR STORY LEADERSHIP CAREERS PRESS CONTACT US STORE AFFILIATES INVESTOR RELATIONS YOUR PRIVACY CHOICES CALIFORNIA NOTICE COLLECTION HELP CENTER LEGAL PRIVACY POLICY ACCESSIBILITY LEARN PERSONAL LOANS CAR LOAN REFINANCE DEBT CONSOLIDATION UPSTART LOGIN Copyright © 2012 - 2026 Upstart Network, Inc. All rights reserved. 2950 S. Delaware Street, San Mateo, CA 94403 Please choose the location(s)

Listed by Upstart for a position based in the United States. Employers on this board attest they are hiring domestically.

Financial Services

93 days ago

Product Quality Manager

Upstart · United States

Pay

$145k–201k

Setting

Remote

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CAREERS HOME OPEN ROLES BLOG ABOUT UPSTART CAREERS PROFILE Product Quality Manager, Home Lending & Auto Product Quality Manager, Home Lending & Auto R-00047 Risk & Compliance Department ADD TO FAVORITES VIEW FAVORITES About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart’s Secured Lending Quality team is responsible for building and operating the first line of defense quality control program across Upstart’s secured lending products, including Home Lending and Auto Lending. The team ensures loans meet high standards for accuracy, compliance, and salability through a multi-layered quality framework spanning origination, servicing, collections, and non-performing loan monitoring. The team operates independently from production management, providing credible challenges to the business while using AI-powered technology to deliver scalable, examination-ready quality assurance. As the Secured Lending Quality Manager, you will lead quality control execution across the secured product portfolio, including pre-close and post-close reviews, compliance monitoring and testing, servicing and collections quality reviews, non-performing loan reviews, and investor defect analysis. You will serve as a key leader in strengthening Upstart’s quality infrastructure, partner closely with Operations, Compliance, Legal, and Risk, and help scale a modern, data-driven quality program in a fast-moving lending environment. This is an opportunity for an experienced quality leader who is energized by building programs from the ground up and improving how quality is measured, monitored, and operationalized across the secured lending lifecycle. How you’ll make an impact Lead execution of Upstart’s secured lending quality control program across origination, servicing, and collections, including pre-close and post-close reviews, compliance testing, denied/withdrawn application reviews, investor defect analysis, and non-performing loan reviews Oversee QC sampling methodology and ensure risk-based, statistically sound sample selection aligned with regulatory expectations Serve as product owner for the QC Engine, including rule approval, output validation, threshold calibration, and performance reporting Drive root cause analysis and remediation for defect trends, investor kickouts, repurchase demands, early payment defaults, and other quality issues Develop quality reporting, dashboards, and trend analyses for senior leadership, including defect trends, escape rates, cure rates, sampling coverage, and corrective action status Prepare the Quality function for audits and regulatory exams through strong documentation, evidence management, and examination-ready processes Partner with Operations, Compliance, Legal, Risk, and servicing teams to align on quality standards, escalation paths, and remediation timelines Oversee third-party, subservicer, servicing, and collections quality reviews, including compliance with applicable consumer lending requirements Support model risk monitoring through quality reviews tied to credit decisioning, adverse action accuracy, and early default trends Minimum Qualifications 7+ years of experience in quality control, compliance testing, or risk management in consumer lending, including secured lending products such as mortgage, home equity, or auto 2+ years of experience leading a QC team or managing quality analysts or auditors Experience conducting pre-close and post-close file reviews, defect identification, root cause analysis, and corrective action management Experience with regulatory exams and responses involving agencies such as the OCC, FDIC, CFPB, or state regulators Experience designing or implementing QC sampling methodologies, including random and risk-based sampling Experience with non-performing loan reviews, early default analysis, repurchase reviews, or servicing quality oversight Working knowledge of key consumer lending regulations applicable to secured products Bachelor’s degree or equivalent practical experience Preferred Qualifications Experience with AI-powered or automated QC tools Experience with investor delivery requirements, repurchase demands, or loan buybacks Experience with third-party and subservicer oversight frameworks Experience building dashboards, executive reporting, or board-ready quality materials Ability to translate complex regulatory requirements into practical QC procedures and testing frameworks Strong cross-functional communication skills in a fast-paced lending environment Position location This role is available in the following locations: Remote Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. #LI-MidSenior At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range $145,100—$201,100 USD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. Health Savings Account contributions from Upstart for eligible plans (US only) Income protection benefits, including life insurance and disability coverage for added financial security Paid time off, sick leave, and company holidays, in line with local requirements Paid family and parental leave to support caregiving and major life moments (duration varies by country) Family-centered benefits to support fertility, parenthood, and caregiving needs Employee Assistance Program (EAP) offering mental health support and life-centered resources Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from Connection and community through team events, all-company updates, and employee resource groups (ERGs) Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!) For roles based in Canada, please note that we are not currently able to hire in Quebec. Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com https://www.upstart.com/candidate_privacy_policy APPLY NOW! Sign up for job alerts! First Name (required) Last Name (required) Email (required) Job Alert Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert. Categories Risk & Compliance Department Locations SUBMIT Similar Jobs Senior Manager, Product Quality Oversight Director, Compliance & Control Oversight - Growth Senior Collections Specialist Current Upstart employee? CLICK HERE Ready to Apply? First Name (required) Last Name (required) Phone Number (required) Email (required) Resume (required) Accepted formats: PDF, DOC, DOCX, RTF, ODT, XML, DOT, PNG, GIF, JPG, JPEG, ZIP What is your current location? Please note we are unable to hire candidates based in Quebec at this time. (required) United States Canada (outside of Quebec) Location Preference (required) As a digital-first company, we are providing our employees with the opportunity to work remotely across the US and/or from one of our physical office locations. Please select from the list below your primary work location preference(s). Primary work location is defined as where you will spend more than 50% of your time working. Before making your selection(s), please check to make sure that the location is listed as an option in the job’s description above. Multiple selections can be made if multiple locations are available. Remote is considered a location. San Mateo, CA Columbus, OH Austin, TX Remote Do you need, or will you need in the future, any immigration-related support or sponsorship from the Company in order to begin or continue employment with the Company? This includes support (such as J-1, F-1 CPT letter or STEM OPT Training Plan), visa sponsorship for employment (H-1B, H-1B1, E-3, O-1, or TN), and any EAD holders that will need longer term employment authorization (temporary work visa or permanent residency). (required) No Yes Before applying, how familiar were you with Upstart? (required) I was already familiar with Upstart I had heard of Upstart, but didn’t know much I learned about Upstart through this job posting or from a recruiter Before applying, how did you hear about Upstart? (required) A recruiter contacted me (email) A recruiter contacted me (LinkedIn message) Referred by a current Upstart employee Referred by someone outside Upstart (friend or former coworker) LinkedIn job post LinkedIn company page Upstart careers website Upstart blog or content Indeed Built In Hired Another job site Instagram X (Twitter) TikTok YouTube News article or press coverage General online search I use Upstart as a customer or partner Other Have you been employed by Upstart before? (required) No Yes LinkedIn Profile Website Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status (required) I do not want to answer No, I do not have a disability and have not had one in the past Yes, I have a disability, or have had one in the past If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status (required) I don't wish to answer I identify as one or more of the classifications of a protected veteran I am not a protected veteran Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Upstart’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Race (required) Decline To Self Identify Two or More Races Native Hawaiian or Other Pacific Islander White Hispanic or Latino Black or African American Asian American Indian or Alaskan Native Gender (required) Decline To Self Identify Female Male PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. APPLY OUR STORY LEADERSHIP CAREERS PRESS CONTACT US STORE AFFILIATES INVESTOR RELATIONS YOUR PRIVACY CHOICES CALIFORNIA NOTICE COLLECTION HELP CENTER LEGAL PRIVACY POLICY ACCESSIBILITY LEARN PERSONAL LOANS CAR LOAN REFINANCE DEBT CONSOLIDATION UPSTART LOGIN Copyright © 2012 - 2026 Upstart Network, Inc. All rights reserved. 2950 S. Delaware Street, San Mateo, CA 94403 Please choose the location(s)

Listed by Upstart for a position based in the United States. Employers on this board attest they are hiring domestically.

Select a role

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