Procurement Specialist (Buyer)
Job Description
What we need
Symbotic is seeking a highly motivated Buyer (Bots) to join our Supply Chain organization. This role will support the procurement and execution of complex robotic systems and components through key manufacturing and supply partners. The ideal candidate brings strong supplier management, analytical, and problem-solving skills and is comfortable operating in a fast-paced, high-growth environment. This individual will work closely with suppliers and internal teams to ensure material availability, resolve supply issues, execute purchase orders, manage changes, and support cost and delivery objectives.
What we do
Our global procurement organization partners closely with the business to build category strategies that drive competitive advantage. We own strategic sourcing and supplier agreements end-to-end — from commercial and pricing structures through supplier relationship management — while our sourcing operations ensure disciplined execution at scale. Our scope spans the full lifecycle: procuring robotics, structural, and automation components at the core of our systems, sourcing third-party partners for installation and deployment, and ensuring robust aftersales support once systems are live — all in service of Symbotic's commitment to reimagining the supply chain and transforming the movement of goods through intelligent automation, while bringing unparalleled value to the customer. Every decision is grounded in a relentless focus on total cost of ownership, balancing speed and rigor to drive the best outcomes for the business.
What you’ll do
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Manage day-to-day purchasing activities for robotic systems, components, and related materials across a complex supplier base.
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Work closely with contract manufacturers and key suppliers to manage order execution, material availability, capacity, and delivery performance.
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Partner with Planning, Engineering, Operations, Quality, and Strategic Sourcing to align supply requirements with production and project needs.
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Monitor supplier performance and provide timely visibility into material status, shortages, delivery risks, and recovery plans.
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Expedite critical materials and drive suppliers to resolve delivery, quality, pricing, and capacity issues.
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Support supplier negotiations, cost-reduction initiatives, and commercial discussions in partnership with sourcing and category leadership.
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Manage purchasing impacts associated with engineering changes, demand changes, and evolving program requirements.
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Identify supply risks and escalate issues early while working across internal and external stakeholders to drive resolution.
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Analyze purchasing and supplier data to identify opportunities to improve cost, delivery, inventory, and overall supplier performance.
What you’ll need
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Bachelor’s degree in Business, Supply Chain, Engineering, or a related field.
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Minimum of 3 years of experience in purchasing, procurement, supply chain, or a related function.
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Experience working with complex suppliers, contract manufacturers, or outsourced manufacturing partners.
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Strong working knowledge of ERP systems and purchase order management; SAP experience strongly preferred.
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Experience managing material requirements, supplier delivery schedules, shortages, and order changes.
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Strong supplier management, negotiation, and relationship-building skills.
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Ability to work effectively across Engineering, Planning, Operations, Quality, Finance, and other cross-functional teams.
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Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
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Strong Microsoft Excel skills.
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Experience supporting robotics, electronics, electromechanical products, automation equipment, or other complex manufactured products is preferred.
Our Environment
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Up to 10% travel may be required.
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Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.
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Advanced Industrial Controls Engineer
Job Description
What we need
We are seeking an Advanced Industrial Controls Engineer. The candidate is part of our Industrial Automation team and will be reporting to the Senior Manager Industrial Controls Engineering and have a leadership role in driving the execution of the PLC development and implementation. The ideal candidate is customer-driven, proactive, and comfortable taking the initiative to gather information and collaborate directly with end users to understand requirements and deliver effective solutions.
What you'll do
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Elaborate, define, and plan technical work from well-defined objectives, validating requirements with internal and external stakeholders.
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Elaborate and lead the execution of test strategies, execute test plan, generate test reports, and demonstrate compliance with requirements.
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Independently execute technical work, which may involve the technical supervision of other resources.
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Autonomous and self-driving, requiring minimal supervision.
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Lead improvement initiatives, review and approve technical solutions within existing architectures.
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Coach and develop lesser experienced employees.
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Gather information and validate requirements to execute root cause analysis to resolve issues with internal and external stakeholders.
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Provide new control system functionalities and modify existing solutions which includes PLC and HMI.
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Document equipment configuration, system functionality and features, and Industrial Controls team processes and procedures.
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Collaborate with Release management and perform PLC and HMI updates for the customer, on-site or remotely.
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Support customers to address unforeseen issues.
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Lead the design effort for a dedicated system.
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Contribute to and potentially lead process improvement initiatives.
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Support Production Sites.
What you'll need
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Bachelor’s degree in Electrical Engineering, Controls Engineering or Automation Engineer or Computer science or in a related discipline.
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Knowledge of Power Systems to design drive controls.
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Experience with AC/DC Drive Control Architecture.
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Minimum of 5 years in Design & Implementation of Industrial Control systems using PLCs, HMIs, and Drives.
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Minimum of 5 years’ of Programming PLCs, HMIs, and related equipment for Industrial Control Systems (Rockwell products preferred).
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Minimum of 5 years’ experience with automated systems engineering.
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Advanced experience programming Rockwell PLC’s (ControlLogix, GuardLogix).
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Advanced knowledge of Industrial networks.
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Experience developing and programming Human Machine Interface (Ignition 8, FactoryTalk ME/SE).
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Able to understand and read electrical and mechanical schematics.
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Strong background in troubleshooting complex automated system.
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Experience with JIRA and agile methodology is a plus.
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Having experience of organizing a team and prioritizing tasks.
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Knowledge in Rockwell and Inductive Automation products is a plus.
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Travel approximatively 40% to various customer locations (Canada and United States).
Our environment
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Up to 45% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
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The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
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Senior Manager, Reliability Engineering
Job Description
What we need
Exol is seeking a Senior Manager, Reliability Engineering who will be responsible for establishing and scaling a reliability-driven maintenance and asset performance program across Exol’s highly automated warehouse operations. This role ensures that equipment, automation, and infrastructure are designed, maintained, and operated to deliver predictable uptime, safety, and cost control especially during startup, ramp-up, and network expansion.
This role operates centrally, with direct influence across sites, and serves as the enterprise owner of reliability strategy.
What we do
Exol is pioneering warehousing-as-a-service, offering outsourced warehousing operations, and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as wholesale, retail, and general merchandising.
Exol is an independently managed joint venture between Symbotic and Softbank.
What you’ll do
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Own and scale the reliability strategy for automated fulfillment and material handling operations.
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Establish enterprise reliability standards and performance expectations across sites.
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Identify critical assets and failure risks impacting throughput, safety, and cost, lead root cause analysis and permanent fixes.
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Design risk-based maintenance approaches aligned to business impact and asset criticality.
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Partner with Automation and Engineering teams to influence system design for long term reliability.
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Define reliability data standards, KPIs, and reporting within CMMS and related systems.
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Analyze downtime, performance trends, and cost drivers to support staffing, capital, and vendor decisions.
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Support new site launches by ensuring reliability readiness, documentation, and clean handoff to operations.
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Standardize learnings to enable repeatable, predictable site deployments at scale.
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Lead OEM and vendor partnerships, including performance governance and escalation management.
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Collaborate cross-functionally with Operations, IT, Safety, Finance, and Supply Chain to align reliability priorities.
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Communicate risks, trends, and improvement opportunities clearly to senior leadership.
What we need
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Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, Reliability, or related field) or equivalent experience required.
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Minimum 12 years of experience in reliability engineering, maintenance engineering, or asset performance roles.
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Experience supporting automated or highly mechanized environments such as robotics, AS/RS, conveyors, AGVs, or automated material handling systems.
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Proven experience influencing multi-site operations or enterprise programs preferred.
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Startup, ramp up, or greenfield launch experience strongly preferred.
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Strong understanding of reliability principles, asset lifecycle management, and failure analysis.
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Demonstrated ability to translate technical issues into business risk and financial impact.
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Experience working with CMMS platforms and performance reporting tools.
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Strong analytical, problem-solving, and decision-making skills.
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Ability to lead through influence rather than direct authority.
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Clear, concise communication skills suitable for executive audiences.
Physical & Environment Requirements
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Ability to work in active warehouse and automation environments, including multi-level structures and elevated platforms.
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Must be able to comply with all safety requirements, including PPE, LOTO, and fall protection standards.
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Extended onsite presence may be required during critical launches or stabilization periods.
Our Environment
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Up to 60% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
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The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
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Senior Analyst, Workday Integrations & Reporting
Job Description
What we need
As the Senior Analyst, Workday Integrations & Reporting, you will serve as a key technical partner in the ongoing administration, optimization, and expansion of Workday integrations and reporting capabilities. In this role you will support critical data flows between Workday and external systems, ensures high-quality analytics and insights through advanced reporting, and partners closely with HR, IT, and Finance stakeholders to enhance system automation and data integrity. We are seeking someone who is hands-on, detail-oriented, and is passionate about building scalable HR technology solutions through clean integration, strong governance, and actionable reporting. This position reports to the Lead, Senior HRIS Analyst.
What we do
The HRIS (Human Resources Information Systems) team is part of the Human Resources organization and is responsible for the administration, optimization, and strategic evolution of our HR technology ecosystem. We ensure secure, accurate, and efficient management of employee data and HR processes, while enabling the business through modern systems, automation, and insights.
What you’ll do
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Serve as a technical owner for Workday integrations and reporting, supporting ongoing operations and future enhancements.
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Design, build, and maintain Workday integrations, including inbound/outbound EIBs, Core Connectors, Studio integrations (as applicable), and vendor file feeds.
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Partner cross-functionally with HR, IT, Payroll, Benefits, and external providers to ensure seamless data exchange and integration reliability.
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Develop and maintain custom Workday reports, calculated fields, dashboards, and analytics to support HR operations, compliance, and leadership decision-making.
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Monitor integration performance, troubleshoot errors, and ensure timely resolution of issues impacting downstream systems.
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Participate in Workday release management, including regression testing and validation of integration and reporting functionality.
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Triage and resolve HRIS requests through ServiceNow in a timely, service-oriented manner.
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Ensure strong data governance, audit readiness, and process efficiency through documentation, controls, and routine system checks.
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Maintain system documentation, integration build/runbooks, and reporting standards to support scalability and continuity.
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Provide consultative guidance and training to HR partners and stakeholders on reporting tools and integration impacts.
What you’ll need
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Bachelor’s degree in Human Resources, Information Systems, Business, or a related field (or equivalent experience).
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Minimum 8 years’ experience, including minimum 3 years of hands-on Workday integration experience.
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Strong analytical skills and attention to detail, with a passion for clean systems and accurate data.
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Proven ability to manage multiple priorities and collaborate across technical and non-technical teams.
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Comfortable working in a fast-paced, high-accountability environment.
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Experience with change management processes and testing cycles.
Strong knowledge of Workday reporting tools, including:
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Advanced, Matrix, Composite reports
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Calculated fields
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Dashboards and analytics
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Workday reporting security
Experience supporting Workday integrations and data exchange methods such as:
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EIBs: Inbound and outbound. Custom XLST transformations.
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Core Connectors
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PICOF/PECI/CCW/API’s (preferred)
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Encryption: PGP, AS2/X.509, Digital Signatures
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Workday Studio exposure a plus
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Workday Integration Pro Certification a plus
Our Environment
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Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
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Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.
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Site Installation Manager
Job Description
What we need
The Installation Manager will work with multi-discipline contractors, commissioning technicians, design engineering, project management, and testing teams to lead the overall installation of both structural systems, racking, and automated equipment on customer sites. The Site Installation Manager primary goal is to ensure the system is installed in a timely manner, within budget, and delivered without defect through commissioning and testing to the operations team. This position will be a highly visible role and interact with all departments and levels across the company including executive management.
This is a high-travel, site-based role requiring approximately 80% of travel throughout the year. The Site Installation Manager is expected to work primarily at active customer installation sites for the duration of the project.
What we do
The Site Installation team oversees the installation of Symbotic automation systems on customer sites. They are responsible for ensuring the systems are installed as designed and at a high quality on schedule and under budget. This group will partner very closely with the Symbotic PM and commissioning team.
What you’ll do
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Manage and lead site specific Requests for Information (RFIs); Receive, escalate, and respond to all contractor and vendor RFIs in accordance with process SLAs.
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Manage and update Golden Prerequisite (GPR)- Maintain daily site installation progress and commissioning readiness through the GPR tool.
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Maintain and Manage Site Bulletins to ensure site contractors and vendors understand the detail and scope of work for engineering bulletins, maintain bulletin matrix, validate work completion.
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Manage and lead and validate contractors and vendors deliver quality by 650 Checklists.
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Monitor and ensure that all missing material request validation requested from site are verified, recorded properly, and documented in the missing material matrix along with a root cause.
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Support Field Change Request (FCR) Validation for site efforts in reviewing and assessing the validity of site FCRs along with the resource requirements and cost before project management issuance of purchase orders.
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Upon the completion of Mechanical and Electrical installation scope, support the site team in the demobilization of all installation resources and materials.
What you’ll need
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Bachelor’s degree in engineering discipline or related field required.
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Minimum of 7 years trade experience in integration, construction management, or automation installation required.
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Minimum 3 years experience supervising or managing teams, trades contractors.
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Experience with industrial/robotic automation projects and ASRS projects.
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Good negotiation and relationship skills, both in directing the technical team and ability to manage and reach solutions to competing priorities.
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Experience with using metrics and data analysis to drive process improvements.
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Ability to provide critical technical thinking at the team level to trigger appropriate discussions around requirements, design, and process challenges that the team may face.
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Ability to travel up to 80%.
Our Environment
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Hybrid, travel-based position. Access to major airport preferred.
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Travel is required up to 80% of the time. Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. Our main office is in Wilmington, MA. The person taking this position will be required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for commissioning.
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The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.
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The employee is frequently required to walk and reach with hands and arms.
-
The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.
-
The employee must regularly lift and/or move up to 50 pounds.
-
Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.
-
Approximately 80% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
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There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.
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You will regularly be near railings that are high off the ground.
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Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
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Technical Support Escalations Manager (Nights)
Job Description
What we need
The Escalation Manager is responsible for leading customer-facing escalation management during high-impact incidents and operational events. This role serves as the primary interface between the customer and internal response teams, ensuring timely, accurate updates while allowing technical teams to remain focused on diagnosis and recovery.
The Escalation Manager unblocks response teams, coordinates cross-functional engagement, and manages the external “incident choreography” so that technical work proceeds without distraction and customers maintain confidence in the response.
We are hiring for the following shift: Thu – Sat (every other Wed) | 5 pm – 5 am EST
What We Do
The Technical Support Team is part of Symbotic’s Service Operations Organization and is responsible for the successful stand-up, performance, and continuous operation of Symbotic systems inside customer sites. Our team supports all production-impacting aspects of the system—including controls, electrical, software, networking, and infrastructure—and serves as the primary escalation point for real-time system issues. Working cross-functionally with Engineering, Implementation, and Customer Operations, Technical Support delivers timely troubleshooting, root cause analysis, and sustainable solutions to ensure system reliability and operational excellence. Through rapid response and strong technical ownership, we strengthen customer relationships and keep automated operations running at peak performance.
What you’ll do
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Serve as the primary point of contact for customers during escalated incidents.
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Deliver clear, structured, and confidence-building updates tailored to customer audiences.
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Manage customer expectations around timelines, impact, and next steps.
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Field inbound customer questions and requests to prevent disruption of technical response efforts.
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Maintain professional presence during high-pressure customer interactions.
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Ensure the appropriate internal teams are engaged and unblocked throughout the incident lifecycle.
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Identify and remove operational, procedural, or communication blockers affecting response teams.
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Drive escalation paths when progress stalls or additional authority is required.
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Coordinate vendors, site teams, and internal stakeholders as needed.
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Maintain situational awareness across parallel workstreams.
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Ensure decisions, risks, and dependencies are clearly communicated.
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Guide the incident through defined escalation and response processes.
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Support structured handoffs as incidents evolve or transition between teams.
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Partner with technical leads to ensure customer-facing summaries are accurate and aligned.
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Track and communicate customer-relevant outcomes and commitments.
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Support post-incident reviews with a focus on escalation effectiveness and communication quality.
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Help refine customer communication playbooks and escalation protocols.
What you’ll need
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Bachelor’s degree in a related field or equivalent experience.
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Minimum of 8 years supporting enterprise customers during critical incidents or outages.
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Background in incident management, SRE, technical operations, or technical account management.
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Strong understanding of escalation frameworks and cross-functional coordination.
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Proven experience managing customer-facing escalations and translating technical updates clearly.
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Excellent communication skills with the ability to stay calm and credible under pressure.
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Strong stakeholder management and ability to remove blockers to drive resolution.
Our Environment
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Up to 15% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
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Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.
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Sr. Site Quality Engineer
Job Description
What we need
Symbotic is seeking an experienced Senior Site Quality Engineer to work directly with our customer sites and installation teams to ensure quality standards are adhered to in all aspects of installations while acting as a catalyst for continuous improvement in our products and systems. This role will interface with install partners, equipment suppliers, sub-tiers, engineering, program team, and sourcing to drive high levels of quality and field reliability in critical sub-systems and components. The candidate must be able to understand the application of our products and their use environments to appropriately and strategically apply technical knowledge, tools and methodologies to drive installation quality. This position will require both a collaborative nature and ability to influence across organizational lanes at Symbotic, partners, suppliers, and customers.
What we do
The Site Quality team ensures Symbotic’s industry defining warehouse automation systems are installed properly, exceeding all Quality and safety standards, therefore ensuring a smooth transition from installation to customer acceptance. The Site Quality team is responsible for Quality inspection, thoroughly checking all features and functions of the completed installation. They partner closely with the Site Installation, Commissioning Services, and Project Management teams, also interfacing with customers and site management.
What you’ll do
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Provide Quality leadership at customer installation sites, focusing on identification and timely resolution of issues via structured quality methods.
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Oversee up to 3 Symbotic Installation sites simultaneously, providing training and oversight of a dedicated local QC resource (QCIT) at each site, ensuring all Quality surveillance and inspections are completed in a timely manner with issues and results effectively communicated to the site team and relevant Install Contractors.
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Provide surveillance of installation partners to ensure that all installation processes are complied with and critical to quality parameters adhered to.
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Plan, execute, and manage quality activities with suppliers & customer sites, setting a high standard so quality issues are prevented or minimized.
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Employ 8-D based Corrective Action request to deliver efficient and effective root cause analysis and corrective / preventive actions that ensure there is no recurrence.
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Communicate issues across our operations team and drive closed loop problem resolution.
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Support Manufacturing and Quality Assurance with the disposition of discrepant material and the qualification of new material / processes to assure reliability requirements are met.
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Utilize Six Sigma and Lean methods to drive quality and process improvements.
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Utilize root cause methodologies to analyze product failures and develop corrective and preventive actions.
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Inspire others to share acquired knowledge and can take a supportive role during technical discussions.
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Mentor & coach site quality personnel to efficiently execute quality SOP’s to identify and resolve issues.
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Regular travel required up to 75%.
What you’ll need
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B.S. Degree in Engineering or related discipline.
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Minimum of 10 years of Quality Engineering experience within a regulated manufacturing industry.
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Experience in all aspects of quality management: quality concepts/tools/methods (FMEA, DOE, MSA, GRR, 8D, etc.) Strong quantitative and analytic skills; capable of translating findings into business actions.
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Experience working in or with Engineering, Quality, Development Engineering, and Manufacturing.
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Strong process engineering fundamentals with the ability to identify critical control points.
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Strong hands-on project management and teamwork skills with demonstrated ability to consistently establish and meet aggressive timelines.
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Ability to build and maintain productive cross-functional relationships.
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Demonstrated ability to prioritize in a dynamic environment.
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Experience using Control Plans, FMEA’s and PPAP or equivalent part approval process.
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Analytical problem-solving skills to determine root causes (8D, A3) and use of statistical analysis tools.
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Experience in reliability methods and failure mode analysis (DFMEA, PFMEA).
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Familiar with statistical process control software such as SAA, Minitab, and JMP and Mat lab. Advanced excel skills to organize and treat data.
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Tenacity to getting things done and not accepting the norm, being adaptable to constantly changing situations. Demonstrated experience at influencing and driving corrective action with large global suppliers.
Our Environment
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Remote, field-based position based in the Northeast.
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Approximately 75% of time will be spent on a construction sites with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
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Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. Our main office is in Wilmington, MA. The person taking this position will be required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for commissioning.
-
Easy access to a major airport a must.
-
The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.
-
The employee is frequently required to walk and reach with hands and arms.
-
The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.
-
The employee must regularly lift and/or move up to 50 pounds.
-
Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.
-
There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.
-
Work will regularly be near railings that are high off the ground.
-
Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
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New Grad- Integration Specialist
Job Description
New Grad- Integration Specialist
We want to learn from you! Our teams at Symbotic value the early career talent that helps us solve critical issues in creative and innovative ways. That is why we are seeking a new grad from an accredited University for this opportunity. By joining Symbotic, new grads will get to be a part of an established team to help work on solutions and problem solve on real projects. New grads will be exposed to extensive training and mentorship from our leaders while being encouraged to leverage their unique ideas and perspective.
What we need
The Integration Specialist role is to startup, commission, test PLC (Programmable Logic Controllers) controlled equipment, and complete systems integration at customer sites. You will work side by side with electrical technicians to bring up control cabinets, load and configure PLC software, and execute tests to confirm functionality and performance. This is a remote, field-based position supporting regional site commissioning projects.
Team members will be based within their respective time zones to enable effective on-site collaboration with regional team members. Regular travel to site locations within the assigned region is required.
What we do
The commissioning team plays a crucial role in ensuring the successful deployment of robotic systems. They are responsible for overseeing the beginning and final stages of system integration, testing, and optimization before the automation solution is put into operation. This team works closely with engineers and technicians to fine-tune robotics and automation systems, ensuring they meet performance standards, safety regulations, and customer requirements. Their expertise in troubleshooting, calibration, and quality control helps Symbotic deliver efficient and reliable robotic solutions to clients across various industries.
What you'll do
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Support the commissioning of PLC and HMI systems, ensuring proper configuration and communication across customer systems.
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Conduct hardware and functionality testing to verify performance against project specifications and industry standards.
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Assist with system integration testing, including WMS connectivity, adapter cells, storage, and safety systems.
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Troubleshoot hardware and software issues using diagnostic tools to maintain timelines and system performance.
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Collaborate with engineering, software, and customer support teams to ensure smooth commissioning and go-live support.
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Execute tasks outlined in the Commissioning Services Scope of Work (SOW), including cabinet startup, software loading, configuration, and validation.
What you'll need
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Bachelor's degree in electrical engineering, robotics, industrial engineering, or a related field required.
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Familiarity with PLC systems and industrial networks.
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Exposure to robotics systems like ABB is considered a plus.
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Strong teamwork, communication, and organizational skills with the ability to adapt in fast-paced environments.
Our Environment
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Remote, field-based position.
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Travel is required up to 75% of the time. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
-
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
-
Our main office is in Wilmington, MA. The person taking this position will be required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for commissioning.
-
The employee is frequently required to walk and reach with hands and arms.
-
The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.
-
The employee must regularly lift and/or move up to 50 pounds.
-
Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.
-
Approximately 75% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
-
There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.
-
You will regularly be near railings that are high off the ground.
-
Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
#LI-KK1
NPI Procurement Manager
Job Description
What we need
Symbotic is seeking a highly motivated NPI Procurement Manager to join our Procurement organization within the Strategic Launch Team. This role is procurement's face to the program and product launch – bridging Strategic Sourcing and Sourcing Operations during the development phase of new initiatives. This person will help ensure teams remain aligned, procurement stays on track and risks are identified and managed early. They implement the sourcing strategy, guide the project team, and oversee PO execution to ensure alignment with strategy and on-time delivery of the product and/or program. This role will also be responsible for supporting cost model development for the final product by managing and reporting cost impacts throughout the development process.
What we do
Our global procurement organization partners closely with the business to build category strategies that drive competitive advantage. We own strategic sourcing and supplier agreements end-to-end — from commercial and pricing structures through supplier relationship management — while our sourcing operations ensure disciplined execution at scale. Our scope spans the full lifecycle: procuring robotics, structural, and automation components at the core of our systems, sourcing third-party partners for installation and deployment, and ensuring robust aftersales support once systems are live — all in service of Symbotic's commitment to reimagining the supply chain and transforming the movement of goods through intelligent automation, while bringing unparalleled value to the customer. Every decision is grounded in a relentless focus on total cost of ownership, balancing speed and rigor to drive the best outcomes for the business.
What you'll do
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Develop program-specific sourcing plans for each assigned NPI, retrofit, or cross-functional initiative, aligned with strategic sourcing direction.
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Guide the project team to the sourcing strategy, feeding required sourcing information throughout the development phase. Larger product launches typically involve six to twelve months of sustained engagement, running in parallel with development before the final sourcing strategy is selected.
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Serve as procurement's representative on engineering and program management activities, typically attending multiple recurring meetings per week for the duration of the program.
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Manage and escalate financial risk and opportunity associated with the development lifecycle, including value engineering opportunities.
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Manage and escalate execution risks throughout the development phase, directing PO execution by Sourcing Operations to keep it aligned with the sourcing strategy.
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Partner with category buyers and strategic commodity leaders to align program requirements with existing category strategies, supplier capacity, and pricing agreements.
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Drive engineering toward the engineering-aligned Approved Vendor List (AVL) and preferred, qualified suppliers during design, minimizing unapproved sole-source or single-source spec-ins before designs lock.
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Ensure aftersales and total-lifecycle considerations — spare-parts (RSPL) sourcing, serviceability, warranty exposure, and cradle-to-grave cost — are represented in development-phase sourcing decisions, partnering with the Procurement Aftersales team.
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Feed real supplier quotes and should-cost data back to Strategic Sourcing to support cost-model creation, bottom-up estimating, and sell-cost maintenance.
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Flex across multiple concurrent programs – NPI, retrofit, and other procurement-impacted initiatives – as priorities and launch schedules shift.
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Facilitate communication between engineering, program management, category buyers, and suppliers on cost, schedule, and quality topics.
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Identify and escalate material and supply risks to leadership with recommended resolutions.
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Report on program-level procurement status, including risk, schedule, and cost metrics, to cross-functional and executive stakeholders.
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Support the transition of programs from development into steady-state Sourcing Operations ownership.
What you'll need
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Bachelor's degree in Business, Supply Chain, Engineering, or a related field preferred, or equivalent work experience.
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Minimum 7 years of experience in procurement, sourcing, or program/project management, ideally within Automation, Robotics, Material Handling, or a related industry.
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Experience partnering with cross-functional engineering and program management teams during new product development.
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Strong understanding of sourcing strategy, category management, and purchase order execution processes.
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Demonstrated ability to manage multiple concurrent programs and shifting priorities in a fast-paced, high-growth environment.
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Strong communication and relationship-management skills across engineering, procurement, and supplier partners.
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Experience with ERP/MRP systems (SAP preferred).
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Advanced Microsoft Excel skills preferred.
Our Environment
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Up to 10-20% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.
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This role works cross-functionally across engineering, program management, and procurement teams and may require flexibility to align with project meeting schedules.
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Project Director
Job Description
What we need
Symbotic is seeking a dynamic Project Director to lead the planning and execution of large-scale automation projects at customer sites. In this role, you will manage a team of project managers overseeing a portfolio of $250M+, while partnering closely with cross-functional leaders and customers to deliver high-quality, revenue-generating solutions. You will serve as the single point of accountability for your portfolio – ensuring projects are delivered on time, on budget, and to the highest standards of safety and quality.
This is both a delivery role and a build role. You will inherit an established team of project managers with projects already in flight, grow that team as program demand increases, and drive the standardization and continuous improvement of project delivery across your program and region.
What we do
Our Project Management team plays a critical role in technical automation projects, ensuring that the project is successfully executed, on time, and within budget. They serve as a key liaison between technical teams, stakeholders, and management, ensuring that the project is executed smoothly and successfully, meeting its objectives and delivering value to the organization.
What you’ll do
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Lead, mentor, and develop a team of project managers in executing complex automation programs managing a portfolio of $250+ million.
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Build and scale your organization as program demand increases, including hiring, onboarding, and developing project managers.
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Oversee project delivery performance – managing scope, schedule, budget, risk, safety, and customer satisfaction.
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Act as the primary escalation point for customers, vendors, and internal stakeholders regarding cost, schedule, quality, or safety issues.
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Drive continuous improvement and standardization of project delivery across your program and region in partnership with the PMO.
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Anticipate risks, identify opportunities, and drive proactive action plans to keep projects on track.
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Provide clear communication and weekly updates on progress, risks, and wins to Symbotic leadership and customer executives.
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Champion consistency by ensuring compliance with Symbotic’s project delivery standards and best practices.
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Foster a culture of accountability, transparency, and growth within your team.
What you’ll need
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Bachelor’s degree in engineering, construction management, supply chain, business administration, or a related field; an MBA or relevant master’s degree is preferred.
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Minimum 10 years of project or program management experience in large-scale, cross-functional environments integrating hardware, software, and controls.
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Minimum 5 years of direct people leadership experience, including building, scaling, mentoring, and developing project management teams.
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Demonstrated ownership of programs exceeding $200M, with multiple complex projects running concurrently.
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Experience delivering large capital projects in highly matrixed, customer-facing, general contractor, or design-build environments.
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Ability to engage customer executives, negotiate effectively, and align competing priorities across technical and business teams.
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Background in material handling, industrial automation, robotics, AS/RS, goods-to-person, micro-fulfillment, e-commerce fulfillment, or cold storage environments.
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Strong analytical skills with experience using metrics and data to drive accountability, visibility, and continuous improvement.
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PMP certification preferred; Lean or continuous improvement experience is a plus.
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Proficiency with Microsoft PowerPoint, Excel, and Word; familiarity with Smartsheet, Jira, and Teamcenter is preferred.
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Collaborative, motivational leadership style with the ability to perform effectively in fast-paced, evolving environments.
Our Environment
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Remote, field-based position. Travel is required up to 50% of the time.
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Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
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Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.
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The employee is frequently required to walk and reach with hands and arms
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Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.
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There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.
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Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
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