Investigator
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world.
What you’ll do
You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision.
Responsibilities
- Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response.
- As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence.
- Lead incident root cause analyses to identify gaps in current systems and strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks.
- Streamline incident response capabilities, ensuring the tooling and processes are clear, accurate and efficient
- Work cross-functionally with security, fraud and data science teams to build agentic solutions for responding to abuse incidents at scale
- Effectively communicate cross-functionally with legal and policy teams to assess and mitigate risks, while demonstrating strong problem-solving under pressure.
- Collaborate effectively with teammates, leading projects, mentoring others, and developing and championing quality standards within the team
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3+ years of experience conducting incident response in security, product abuse or trust domains
- 3+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to fraud detection
- B.S. or M.S. Computer Science or related field, or equivalent experience
- Expert knowledge of Python and SQL, and familiarity with other programming languages
- Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations
- Ability to communicate results clearly and focus on impact
- Ability to think creatively and holistically about reducing risk in a complex environment
Preferred qualifications
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- An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors.
- Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.)
- Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.)
- Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment
- Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges
Specialist Solutions Architect, Data
Who We Are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About The Team
Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams.
What You'll Do
You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.
Responsibilities
- Act as a subject matter expert on Stripe's Data products (data pipelines/export, revenue and reconciliation reporting, and analytics tooling) to accelerate opportunities
- Demonstrate a deep understanding of how businesses warehouse and model payments and revenue data — data pipelines into Snowflake, BigQuery, Redshift, and Databricks; ETL/ELT patterns; and how that data feeds financial reporting, reconciliation, and BI
- Conduct deep discovery of customers' existing data architecture, warehouse, and reporting stack to architect solutions that align Stripe's Data capabilities with their analytics and finance requirements
- Advise customers on how to design for complexity: multi-entity and multi-currency reporting, custom data models, integration with existing BI tools (Looker, Tableau, Sigma, Metabase) and ERP/GL systems, and data freshness/latency requirements
- Create and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations
- Partner closely with the Data product sales team and actively drive opportunities for Stripe's largest customers, leading solution strategy and owning key customer relationships
- Serve as a "Voice of the Customer" to drive product and feature request prioritization
- Identify product, industry, implementation, and competitive trends, and provide actionable insights to product stakeholders and sales to influence Stripe's Data product roadmap
- Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team
- Represent the technical health of the business on quarterly sales forecast calls and highlight deal blockers with proposed solutions
- Support marketing events including executive briefings, conferences, user groups, and trade shows
Who You Are
You're capable of engaging in both business-level and technical conversations at multiple levels of a customer organization, including finance, data, and engineering leadership. You enjoy working on products that require deep technical understanding combined with business context, and you're as comfortable in a warehouse schema as you are in a revenue conversation with a CFO. You're excited to become an expert and to share that knowledge broadly.
If you meet the minimum requirements below, we encourage you to apply — the preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- 7+ years of experience in a technical sales, pre-sales, or solutions architecture role, with a focus on data platforms, analytics, or financial reporting
- 3+ years of hands-on experience with data warehousing and pipeline architecture (e.g., Snowflake, BigQuery, Redshift, Databricks) and ETL/ELT tooling
- Strong understanding of how payments and revenue data maps to financial reporting and reconciliation workflows
- Experience working with or implementing BI/analytics platforms (Looker, Tableau, Sigma, Metabase, or similar)
- Strong knowledge of software engineering and API integration patterns, including how data pipelines are built and maintained
- Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex technical concepts to both technical and non-technical audiences
- A proven ability to build strong collaborative working relationships with business partners
- Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
Preferred Qualifications
- Experience integrating Stripe or other RESTful APIs into data pipelines or web applications
- Familiarity with complex reporting scenarios: multi-entity consolidation, revenue recognition data models, or usage-based billing data
- Experience with SQL at an advanced level and comfort working directly in a customer's data warehouse during discovery
- Experience as a subject matter expert in financial services, fintech, or a data/analytics vertical
- Pre-sales experience with Enterprise customers
Sr. Software Engineer, Data Platform
Job Description
Opportunity Overview:
This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events.
We’re seeking a Senior Software Engineer to join our Data Platform team and take ownership of designing and delivering large-scale, reliable, and governed data pipelines that power analytics, operations, and clinical intelligence across Cohere Health. This role is ideal for an engineer who thrives on solving complex data challenges, mentoring others, and raising engineering standards while contributing to scalable and sustainable platform growth.
As a Senior Software Engineer of the data platform team, you’ll operate across the end-to-end data lifecycle—from ingestion to transformation to integration—driving solutions that align with architectural best practices, governance needs, and business outcomes. You’ll partner closely with analytics engineers, architects, and product stakeholders to ensure that data products are performant, compliant, and trustworthy.
What you’ll do:
- Lead the design and implementation of complex data pipelines and infrastructure across multiple domains
- Mentor junior engineers, sharing expertise and raising team-wide engineering standards
- Implement and enforce data quality, schema validation, and observability practices to ensure trustworthy outputs
- Contribute to architecture discussions and tool evaluation, helping to shape platform scalability and governance alignment
- Write clean, maintainable, and testable code in Python and SQL, following best practices in version control, CI/CD, and documentation
- Optimize and monitor production workflows using tools such as Airflow, dbt, Athena, EMR, Kafka, and Iceberg/Parquet
- Collaborate with cross-functional stakeholders (analytics, product, compliance) to ensure technical solutions meet business needs
- Participate in on-call rotations to support critical platform jobs and reduce operational disruptions
- Champion a culture of excellence, accountability, and continuous improvement through code reviews, documentation, and knowledge sharing
What you’ll need:
- 5+ years of experience in data engineering or software development with a strong focus on data infrastructure
- Demonstrated success designing and delivering large-scale, reliable, and governed data infrastructure projects
- Track record of building and maintaining production grade systems using APIs
- Strong proficiency in Python and SQL, with experience applying software engineering rigor to data workflows (testing, version control, observability)
- Hands-on experience with modern data tools such as Airflow, dbt, AWS (EMR, Athena, S3), Iceberg, Parquet, and Kafka
- Track record of mentoring engineers and raising team-wide engineering standards through code reviews, documentation, and knowledge sharing
- Ability to work effectively in a fast-paced, agile environment, collaborating across technical and non-technical stakeholders
- Experience with healthcare data (claims, eligibility, clinical, EHR) is strongly preferred
- Understanding of data security, privacy, and compliance practices (HIPAA or similar) in pipeline and platform design
- Experience with snowflake, Databricks is a plus
- Bachelor’s or Master’s degree in Computer Science, Data Engineering, or a related field is a plus
Pay & Perks:
💻 Fully remote opportunity with about 5% travel
🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
📈 401K retirement plan with company match; flexible spending and health savings account
🏝️ Flex Time Off + company holidays
👶 Up to 14 weeks of paid parental leave
🐶 Pet insurance
The salary range for this position is $130,000 to $160,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.
Interview Process*:
- Connect with Talent Acquisition for a Preliminary Phone Screening
- Meet your Hiring Manager!
- Feature Design
- System Design
- Behavioral Interview
*Subject to change
About Cohere Health:
Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.
With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
#LI-Remote
#BI-Remote
Revenue Operations Analyst, Partnerships
Job Description
Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations.
Come build with us!
We are seeking a dynamic team player to join Aura in a new role which combines data analytics, revenue accounting, and business partnership. As part of our mission to drive consistent growth in our partner revenue channel, this position will play a critical role in aligning partner analytics with accurate revenue forecasting and GAAP-compliant reporting.
The Revenue Operations Analyst, Partnerships will collaborate closely with internal and external stakeholders to contribute towards the revenue process for our rapidly expanding partner channel. This role is responsible for ensuring accurate partner billing, analytics, and reporting.
Reporting to the Director of Partner Revenue Operations, the ideal candidate will bring strong data analytics expertise and a collaborative spirit to a role which offers a unique opportunity to contribute directly to Aura’s growth.
Day to Day:
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Transform source data into a usable format for monthly billing, revenue recognition, and forecasting purposes
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Ensure enrollment numbers used in Employee Benefits/Partner business forecasts are aligned with source customer enrollment counts and actual enrollment counts used by Revenue Accounting for GAAP purposes
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Own the ongoing health of the billing engine: perform regular QA on Python/SQL logic, monitor for discrepancies, and troubleshoot issues as they arise in production
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Debug and fix existing billing engine code to resolve identified issues, ensuring minimal disruption to partner invoicing and downstream revenue reporting
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Design and implement new invoicing logic and billing flows to support evolving contract structures, new partner types, or business requirements
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Assist in ad hoc projects and system integrations as an SME for the Partner Revenue Operations team
What you bring to the table:
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2-3 years of progressive experience in data analytics
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Proficiency in SQL and Python – ability to query and manipulate large datasets efficiently
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Experience with Databricks – familiarity with data engineering and analytics in a cloud environment
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Experience building data logic/pipelines — this role includes designing new invoicing flows
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Translating business/contract requirements into technical logic, working iteratively with stakeholders to validate assumptions
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Advanced Excel skills – including pivot tables, advanced formulas, and data analysis
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Strong analytical thinking – ability to identify trends, discrepancies, and insights in financial data
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Solid financial background – knowledge of financial statements, basic accounting principles, and tax implications
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Attention to detail and problem-solving skills – ability to ensure data accuracy and resolve inconsistencies.
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BA/BS in Analytics, Data Science, Applied Mathematics, Statistics, Computer Science, Economics, or a similar field of study
It would be great if you also had:
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Experience with billing processes and system integrations/implementations; understanding of revenue recognition, invoicing, and reconciliation.
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Familiarity with Zuora, NetSuite, Salesforce, Avalara (or a similar sales tax engine).
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Understanding of subscription & usage based billing, and financial systems.
Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more! Pay range for this position is $75,000–$90,000, but may vary depending on job-related knowledge, skills, experience and location. This position is remote, but candidates must be US-based.
#LI-Remote
Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, Aura is committed to being an inclusive community where all feel welcome.
Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.
Important privacy information for United States based job applicants can be found here.
Director I, Data Science Product Management
Job Description
Description
About the Team
The Enterprise Data & Data Science organization provides centralized product, platform, and technology support for Data Science teams across Liberty Mutual. Our team focuses on enabling the development, deployment, and adoption of AI/ML solutions through shared platforms, reusable capabilities, and enterprise-scale data science practices. We partner closely with Data Scientists, Engineers, Architects, and business stakeholders to accelerate innovation, improve operational efficiency, and help deliver business value through AI and machine learning.
Description
The Director, Data Science Product Management supports the organization, prioritization, and delivery of a portfolio of data science work that enables machine learning and AI solutions across Liberty Mutual. This role develops and drives product vision, represents the voice of the customer, and partners closely with Data Scientists, Engineers, Architects, and business stakeholders to deliver measurable business value.
This role serves as the Product Owner for a portfolio of data science enablement capabilities, partnering with engineering teams to translate customer needs into prioritized roadmaps, backlogs, and delivered solutions.
This role is ideal for a candidate who combines strong data science or technical expertise with product thinking and stakeholder leadership. Success requires the ability to understand the needs of Data Scientists, evaluate technical solutions, and translate complex technical concepts into product decisions and business outcomes.
This position may be filled as an Assistant Director or Director I, Data Science based on experience.
Asst Director, Data Science Product Management: $125,300 – $176,800
Dir I, Data Science Product Management: $142,800 – $201,300
Responsibilities
- Develop and drive product vision, roadmap, and prioritization for a portfolio of data science enablement capabilities.
- Develop business value estimates and success measures to inform prioritization and evaluate outcomes.
- Represent the voice of the customer and incorporate stakeholder feedback into product decisions.
- Partner with Data Scientists, Data Engineers, Software Engineers, and Architects to support the development, deployment, monitoring, and adoption of machine learning and AI solutions.
- Explore and evaluate technical solutions that improve model development, deployment, operational efficiency, and user experience.
- Drive the development and adoption of reusable patterns and platform capabilities that enable teams to more effectively deliver data science solutions.
- Partner with cross-functional teams to identify and prioritize technical debt reduction, DevOps, and MLOps improvements.
- Serve as Product Owner for assigned capabilities, developing, maintaining, and prioritizing product backlogs aligned to roadmap objectives and customer needs.
- Partner with delivery teams to support effective planning, execution, and delivery using Agile practices.
- Lead discussions, planning sessions, and stakeholder engagements for complex initiatives.
- Communicate product plans, priorities, recommendations, and outcomes to stakeholders and leadership.
Qualifications
- Asst Director, Data Science Product Management- Bachelor`s degree in quantitative field with 5 to 7 years of related experience within insurance, actuarial, data science or technology product management. Master`s degree preferred. ACAS helpful.
- Dir I, Data Science Product Management- Bachelor`s degree in quantitative field with 7+ years, typically 10 or more years, of related experience within insurance, actuarial, data science or technology product management preferred. FCAS / ACAS preferred
- Master`s degree preferred
- Strong understanding of data science concepts, machine learning workflows, experimentation practices, and model lifecycle management.
- Demonstrated understanding of the end-to-end data science lifecycle, including model development, deployment, monitoring, and business value realization.
- Experience working directly with Data Scientists and partnering with Engineering and Architecture teams to deliver technical capabilities and business outcomes.
- Familiarity with model deployment, monitoring, experimentation, DevOps, and MLOps practices.
- Familiarity with modern data, analytics, and AI technologies (AWS, Azure, Databricks, etc.).
- Experience supporting enterprise AI/ML platforms, data science enablement capabilities, or model operationalization efforts.
- Demonstrated ability to evaluate technical solutions and translate complex data science, AI, and engineering concepts into actionable product decisions and business outcomes.
- Experience working effectively in large, complex, and highly matrixed organizations.
- Strong communication, stakeholder management, influence, and organizational leadership skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
Integration Engineer, Metronome
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.
You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand.
About the team
The Solutions Architecture team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical aspects of the customer lifecycle between after sales and before handoff to post-implementation teams.
As a member of the Solutions Architecture team, you’ll primarily be focused on ensuring customers successfully implement Metronome’s products and realize value quickly.
Responsibilities
- Using proficient discovery and scoping to understand what challenges our clients face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas.
- Doing whatever it takes to support clients throughout the entire implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch.
- Providing expert guidance to clients regarding usage-based pricing and consumption business models.
- Hands on configuration of Metronome’s system on behalf of clients
- Designing integrations between Metronome’s APIs and the clients business systems to align to Metronome best practices (including CRM/ CPQ, Payments, Taxation, ERP, Billing Providers, Reporting and Analytics tools).
- Acting as a liaison between the field and Metronome R&D to advocate for client needs and feature requests.
- Partnering with implementation managers and other project team members to provide visibility into progress and proactively identify risks and issues
- Building relationships with people at our client organizations, from day-to-day operators to C-Suite executives. We believe in meeting our customers in-person whenever possible.
- Designing integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging.
- Ensuring a proper handoff to our post-implementation teams (Customer Success and Technical Support).
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Expect these engagements to be complex, deep, technical, and most of all interesting. Metronome directly influences how the internet monetizes - AI is an obvious current example - and our group is on the front lines driving this influence with our prospects. Metronome is a startup. As such, there’s a lot still to figure out and tremendous room for high-agency people to impact our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let’s talk.
Minimum requirements
- 10+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like sales engineering, solutions architecture, technical account management).
- Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, Billing, Tax, Payments, etc.
- Experience leading complex, multi-phase technology transformation programs for enterprise companies.
- Experience in fast-moving startup environments that value high agency.
- Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders.
- Excitement for building and improving GTM playbooks, processes, and reusable assets.
- Ability to travel approximately 30% of the time (will vary depending on client needs)
Preferred qualifications
- Experience as a software engineer, product manager, or in other technical roles.
- Strong understanding of project management and program management fundamentals and principles
- Experience working with users from one or more of the following personas: Finance/ CFO, Engineering/ CTO, Product/ CPO, Sales Ops/ CRO, and Billing Operations.
- Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts.
The full posting opens here — pay, setting and the full description, without leaving the list.