Terac: The Expert Network Powering Frontier Research

Terac helps teams reach faster research breakthroughs through our marketplace of verified experts. We are building agents to recruit, verify, and match 10,000s experts with 1000s of opportunities from the worlds most innovative organizations.

We work with leading enterprises and are backed by top investors.

About the role:

We're looking for a founding operator to partner directly with the CEO to shape and scale the company’s core functions. You will work on the highest-priority problems in the company including managing key customer relationships, building out the founding team, and ensuring nothing falls through the cracks.

You're someone who thrives in ambiguity, has exceptional judgment, and can context-switch between strategic planning, tactical execution, and people operations.

You will:

• Coordinate the delivery of our highest-value projects

• Work with the CEO to drive important business decisions

• Oversee and orchestrate the work of 10,000s of experts on our platform

• Ensure execution under demanding timelines

• Diagnose bottlenecks, restructure workflows, and implement solutions that improve quality, throughput, and cost-efficiency.

You have/are:

• Background in consulting, finance, startups, or other operationally intense environments.

• Strong analytical and communication abilities; proven track record of managing complex projects.

• Comfortable working directly with high-profile clients.

• Excited by “gritty” process optimization and large-scale execution.

Misc

• We operate six days per week.

• Terac culture: Between weekly presentations, company hackathons, and an AI-first mindset, you'll be working with one of the most innovative teams on the planet.

• Growth opportunities: You're joining Terac at one of the earliest stages and will have an opportunity to shape and grow with the company as a founding member.

Recruiting Coordinator - Virtual

Terac helps teams reach faster research breakthroughs through our marketplace of verified experts. We are building agents to recruit, verify, and match 10,000s experts with 1,000s of opportunities from the worlds most innovative organizations.

We work with leading enterprises and are backed by top investors.

About the role:

We're looking for recruitment coordinators to work directly with the sales and engineering team to build the most efficient recruiting systems in the market. You will work on the highest-priority accounts to source ad-hoc experts to the Terac panel.

You're someone who thrives in ambiguity, has exceptional judgment, and can context-switch between strategic planning, tactical execution, and people operations.

You will:

• Coordinate the delivery of experts to our highest-value projects

• Work with the CEO/CTO to design important recruitment frameworks

• Oversee and orchestrate the work of 10,000s of experts on our platform

• Ensure execution under demanding timelines

• Diagnose bottlenecks, restructure workflows, and implement solutions that improve quality, throughput, and cost-efficiency

• Continuously refine recruitment, onboarding, and activation funnels, using data to boost participant retention and engagement

You have/are:

• Experience attracting world-class talent in short time frames.

• Comfortable working directly with high-profile clients.

• Bias to action: You will operate with a high-level of agency. This means not every initiative will be discussed or thought out. We're looking for someone comfortable in failure, but can come to us with a list of initiatives where you tried something, measured the impact, and either doubled down or quit - all without permission

• Data-driven: You make data driven decisions. Like any marketplace, problems can balloon at scale. It's vital we track LTV, CAC, and measure everything to ensure we make informed decisions.

Misc

• We operate six days per week

• Terac culture: Between weekly presentations, company hackathons, and an AI-first mindset, you'll be working with one of the most innovative teams on the planet.

• Growth opportunities: You're joining Terac at one of the earliest stages and will have an opportunity to shape and grow with the company as a founding member

Recruiting Coordinator

Terac helps teams reach faster research breakthroughs through our marketplace of verified experts. We are building agents to recruit, verify, and match 10,000s experts with 1,000s of opportunities from the worlds most innovative organizations.

We work with leading enterprises and are backed by top investors.

About the role:

We're looking for recruitment coordinators to work directly with the sales and engineering team to build the most efficient recruiting systems in the market. You will work on the highest-priority accounts to source ad-hoc experts to the Terac panel.

You're someone who thrives in ambiguity, has exceptional judgment, and can context-switch between strategic planning, tactical execution, and people operations.

You will:

• Coordinate the delivery of experts to our highest-value projects

• Work with the CEO/CTO to design important recruitment frameworks

• Oversee and orchestrate the work of 10,000s of experts on our platform

• Ensure execution under demanding timelines

• Diagnose bottlenecks, restructure workflows, and implement solutions that improve quality, throughput, and cost-efficiency

• Continuously refine recruitment, onboarding, and activation funnels, using data to boost participant retention and engagement

You have/are:

• Experience attracting world-class talent in short time frames.

• Comfortable working directly with high-profile clients.

• Data-driven: You make data driven decisions. Like any marketplace, problems can balloon at scale. It's vital we track LTV, CAC, and measure everything to ensure we make informed decisions.

• Bias to action: You will operate with a high-level of agency. This means not every initiative will be discussed or thought out. We're looking for someone comfortable in failure, but can come to us with a list of initiatives where you tried something, measured the impact, and either doubled down or quit - all without permission

• Data-driven: You make data driven decisions. Like any marketplace, problems can balloon at scale. It's vital we track LTV, CAC, and measure everything to ensure we make informed decisions.

Misc

• We operate in-person six days per week in our downtown SF office

• Compensation: Competitive salary, menaingful equity vested over four years, $15K relocation bonus (for moving to the Bay Area), $10K housing bonus (if you live within 0.5 miles of our office), Health, Dental, Vision insurance, 401(k) with company match

• Terac culture: Between weekly presentations, company hackathons, and an AI-first mindset, you'll be working with one of the most innovative teams on the planet.

• Growth opportunities: You're joining Terac at one of the earliest stages and will have an opportunity to shape and grow with the company as a founding member

About Terac

Terac is building the infrastructure for accessing human capability on demand. We are working toward a future where Terac deeply understands:

1. What every person is capable of, what they want, and where they can thrive

2. What work our customers need completed and what success requires

3. What creates a great match between the two

With this understanding, Terac can intelligently allocate human capability to the work where it creates the most value for both our experts and customers. Today, our initial wedge is providing specialized experts for AI training, evaluation, market research, and other expert-driven research.

This future was not previously possible. Understanding people and work at this depth required more information and judgment than any organization could reasonably process. As a result, the labor market came to rely on crude proxies: résumés, credentials, applications, interviews, and personal networks. At Terac, we're changing this by making it possible to synthesize thousands of signals about a person’s knowledge, performance, preferences, and potential while developing an equally detailed understanding of the work itself.

We place 1,000s of experts per month, pay our experts, on average, over $90/hr. We're a team of 15 based in San Francisco, and we work with many leading research companies.

About the role

Today, Terac's projects team handles over 50 projects per month across 25+ clients. You will strategically focus on how we build our network to support the next 1,000 projects. You will partner directly with the CEO and Head of Projects to shape and scale the expert side of the marketplace. This is the consumer side of our marketplace and required unique understanding of targeting and growing communities in different niches.

You're someone who thrives in ambiguity, has exceptional judgment, and can context-switch between strategic planning, tactical execution, and people operations.

You will:

• Run expert acquisition: build and run marketing campaigns 24/7 that are targeting the highest-leverage domain experts we need at any given moment through ads, our referral network, event marketing, or any other method you can dream up.

• Be rigorously data-driven: You will manage a 7-figure budget and be tasked with acquiring millions of experts. It's vital we make informed decisions.

• Build Terac's credibility: Between running our socials, engaging in Reddit/Discord communities, organizing roundtables, and being active in a dedicated Slack with our top experts it will be your job to drive credibility to the Terac brand and make being a Terac expert a sought after title.

• Event marketing: we host monthly dinners for AI researchers, our top experts, and hackathons for our power users. You will travel across the country and the world representing Terac to the expert community.

You have:

• Proven experience in GTM, outbound sales, or growth roles

• Demonstrated success owning pipelines and delivering results at scale

• Strong familiarity with LinkedIn Recruiter, Sales Navigator, and similar tools

• Strong judgment and ability to prioritize under pressure

You likely have experience in:

• Growth or strategy at early stage or high growth startups.

• Exposure to marketplaces, platforms, or two-sided businesses.

Misc

• Compensation: Competitive salary, meaningful equity vested over four years, $10K relocation bonus (for moving to the Bay Area), and an additional $5k housing bonus (if you move within 0.5 miles of our office), Health, Dental, Vision insurance, 401(k) with company match

• Growth opportunities: You're joining Terac at one of the earliest stages and will have an opportunity to shape and grow with the company as a founding member.

About Phoebe

Phoebe builds AI teammates for home health: the coordination layer for one of the largest labor markets in the country.

The U.S. medical staffing market is $25B+ and growing, with strong demographic tailwinds as America ages. AI is changing how staffing works, and we’re building to lead that transition. As more agencies and caregivers use Phoebe, the platform gets more valuable.

We're growing fast; in the past 6 months we hit over $1M in ARR, and recently raised $9.5M from Slow Ventures and Quiet. We’re a small team, we move fast, and we’re focused on turning early traction into a durable business. We're hiring an AE to help us meet demand.

The Role

Phoebe already has an early sales motion. Your job is to make it consistent and repeatable.

You’ll work closely with our Founding GTM Sales Leader to standardize how we qualify, run discovery, deliver demos, and hand off to close. You’ll own the funnel from first contact through a completed demo: building the frameworks, running the calls, and ensuring the opportunities that move forward are the right ones.

This is a collaborative, high-visibility role with a direct line to the CEO and real input into how Phoebe goes to market.

What You’ll Own

• Qualification: define and run the framework that determines which opportunities are worth pursuing

• Discovery: lead structured conversations that surface real pain, confirm fit, and set up each demo to land

• Demo: run the full demo experience, tailored to each prospect’s workflows and priorities

• Close: own proposal and close follow through with qualified customers, then deliver clean, well-documented handoffs to the implementation team post-close

• Outbound prospecting: use tools like Clay and Attio to build targeted sequences and keep the funnel moving

• Pre-sales collateral: build discovery guides, demo scripts, and objection-handling frameworks that make the motion repeatable

• GTM partnership: work closely with the founding team to align on qualification criteria and standardize the end-to-end process

Who You Are

You have 2–3+ years in a BDR, SDR, or sales engineering role, including some time at an early-stage startup. You can build process where there isn’t one, and you hold yourself to a high standard in both cold outbound and warm inbound.

• Experience in a 0-to-1 or early-stage environment; you can point to things you built, not just supported

• Ownership mindset; you know the numbers, spot the gaps, and fix them

• Strong live demo skills; you can handle tough questions on the fly and speak credibly with ops leaders and agency executives

• Sharp discovery; you ask hard questions early and avoid wasting time on bad-fit deals

• Hands-on with LLMs and tools like Clay and Attio (or you can get up to speed quickly)

• Strong debrief habits; you document what works and use the data to improve

• Home care, healthcare or staffing experience is a plus; genuine interest in the space is required

What we Offer

• Interesting, high-leverage work at a company growing very fast

• We offer competitive compensation in line with venture-backed Series A companies

• Small team where your work ships to customers immediately

• In-person in NYC - we work in the same room

• Multiple second-time founders to learn from - Justin (CEO) sold Bayes (YC S19) to Airtable. Dave built and sold Kamana, an app for travel nurses

How to apply

Tell us about a demo or discovery process you built or improved: what it looked like before, what you changed, and what happened.

No cover letter needed.

Apply here to be considered for our FUTURE Program Manager, Project Analyst Openings:

Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with one of the following roles to support Government Solutions; Program Manager and Project Analyst. This review is for future hiring for these Onsite roles.

Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for.

Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned leadership opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.

Who We Are:

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide

• 1,600+ employees globally

• 14 warehouses nationwide, totaling over 8 million square feet of space

• Our software lists $10+ trillion in product value across channels

• Our digital and physical operations support $8+ billion in Gross Merchandise Value

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.

• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.

• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

Veteran Talent Welcome
At Cart.com, we recognize the tremendous value that military service members, veterans, and military spouses bring to our organization—especially within our Government Solutions team.

We actively seek candidates with military experience who have demonstrated leadership, accountability, and mission-focused execution in dynamic environments.

Military experience that translates well to these roles includes:

• Program or mission coordination (e.g., Operations NCO, Platoon Leader, Staff Officer)

• Logistics, supply chain, or transportation operations

• Intelligence analysis, reporting, or data interpretation

• Administrative, planning, or operational support functions

• Experience working within structured, compliance-driven environments

We value the ability to operate with discipline, adaptability, and a strong sense of ownership—qualities that are critical to success in supporting government programs.

Cart.com is committed to helping veterans successfully transition into civilian careers by recognizing transferable skills and providing opportunities for growth and advancement.

This position is open to applicants or individuals who are located in or around Columbia + Laurel, MD. This is an onsite role.

The Roles:

As a Program Manager within Cart.com’s Government Solutions team, you will lead the execution, oversight, and delivery of federally aligned programs. This role is designated as Key Personnel and is critical to ensuring contractual compliance, operational excellence, and successful program outcomes.

You will serve as the primary point of accountability for program performance, working cross-functionally to ensure timelines, deliverables, and reporting requirements are met in accordance with government standards.

As a Project Analyst within Cart.com’s Government Solutions team, you will play a critical role in supporting program execution through data analysis, reporting, and operational coordination.

This role is designated as Key Personnel, meaning your expertise and contributions are essential to the success and compliance of the program.

What You’ll Do:

• Program Leadership & Execution

• Lead end-to-end program execution across multiple workstreams, ensuring alignment with contract requirements

• Develop and manage program plans, timelines, and deliverables

• Ensure adherence to federal regulations, reporting standards, and compliance requirements
  

• Stakeholder Management

• Serve as the primary liaison between Cart.com and government stakeholders

• Communicate program status, risks, and performance metrics to internal and external partners
  

• Operational Oversight

• Oversee project analysts and junior analysts to ensure high-quality deliverables

• Identify risks, dependencies, and mitigation strategies

• Ensure proper documentation, audit readiness, and data integrity across the program
  

• Reporting & Performance Management

• Drive program reporting, including KPIs, dashboards, and executive summaries

• Ensure timely and accurate submission of required deliverables

• Continuously improve processes to enhance program efficiency and effectiveness

• Facilitate regular status meetings, briefings, and executive updates

Who You Are:

• A strategic operator who thrives in structured, compliance-driven environments

• Highly organized with exceptional attention to detail and documentation standards

• A strong communicator who can translate complex data into clear insights

• Comfortable navigating ambiguity while maintaining accountability to strict deadlines

What You’ve Done:

Program Manager

• 7+ years of experience in program management, project management, or government contracting environments

• Proven experience managing federally funded programs or government contracts

• Experience leading cross-functional teams and delivering against strict SLAs

• Strong background in reporting, data analysis, and executive-level communication

• Demonstrated success in managing compliance, audits, or regulated environments

Project Analyst

• 3–5 years of experience in data analysis, program support, or project coordination

• Experience developing reports, dashboards, or presentations

• Strong proficiency in Excel (pivot tables, lookups), PowerPoint, and data tools

• Experience maintaining documentation and tracking systems

• Exposure to government, logistics, or operations environments

Top candidates will also have:

• PMP, PgMP, or similar certification

• Experience with FAR/DFARS or other federal compliance frameworks

• Experience supporting RFPs, contract transitions, or key personnel submissions

• Experience supporting government contracts or regulated industries

• Familiarity with reporting tools (Tableau, Power BI, or similar)

• Experience working in fast-paced, cross-functional environments

Physical Work Environment:

• Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).

• Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)

• Able to maintain attention and concentration for extended periods of time

• Able to work overtime including extended schedules during peak seasons.

Eligibility Requirement: This position is open only to U.S. citizens due to applicable federal requirements. By applying, you confirm that you are a U.S. citizen and can provide acceptable documentation verifying your status if selected.

If you are not a U.S. citizen, please do not apply for this role.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Phoebe

Phoebe is modernizing America’s home healthcare infrastructure. This is the coordination layer for one of the largest labor markets in the country.

Today, we build AI teammates for home care and home health agencies - starting with scheduling workflows that are mission-critical, high-volume, and deeply broken.

About You

• You are a business-minded engineer who enjoys speaking with customers and thinking through and solving problems end-to-end

• You might want to start your own company one day, but aren’t sure what to build yet

• You might have spent time at a silicon valley startup or larger Unicorn and want to join a fast growing startup with PMF. You’re looking for a customer facing, business-focused engineering role that works closely between sales and core engineering

What You’ll Do

• Interact directly with customers and deliver solutions end to end, from understanding pain points to designing and implementing solutions

• Work closely with sales and GTM to close deals and activate customers

• Drive product feedback loops directly back into the product roadmap

First 90 Days

• Meet customers. You'll jump in on implementations already in progress, join customer calls, and get deep on how homecare scheduling actually works. By the end of month one, you'll own active customer relationships yourself.

• Iterate independently with customers. You'll be diagnosing and resolving customer issues directly, building quick fixes that unblock go-lives, and delivering small customizations that show agencies Phoebe can work exactly the way they do.

• Contribute to the product roadmap. You'll identify your first pattern across multiple customers, such a friction point, a repeated request, a recurring workaround, and work with the team to generalize it into a product improvement.

You're a Good Fit If

• You're a strong generalist (2+ years shipping real products) who can work across the stack

• You genuinely enjoy speaking with customers

• You stay on the cutting edge of AI dev workflows and love using coding agents to automate engineering, observability, and the entire development workflow.

• You're interested in the full product development loop: understanding a problem, building a solution, seeing it used, and iterating

• You're comfortable with ambiguity and figuring things out as you go

• You've worked with LLMs in production (or are eager to)

• You want to be early at a company that's growing very quickly

What We Offer

• Interesting, high-leverage work at a company growing very fast

• We offer competitive compensation in line with venture-backed Series A companies

• Small team where your work ships to customers immediately

• In-person in NYC - we work in the same room

• Multiple second-time founders to learn from - Justin (CEO) sold Bayes (YC S19) to Airtable. Dave built and sold Kamana, an app for travel nurses.