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Product Manager, Product Platform
Kin Insurance · St. Petersburg, Florida, United States
$139k–166k
34 days ago
♡
Director, Product Management - Platform & Customer Lifecycle
Kin Insurance · St. Petersburg, Florida, United States
$188k–214k
77 days ago
♡
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Product Manager, Product Platform
Kin Insurance · St. Petersburg, Florida, United States
Pay
$139k–166k
Setting
Remote
Product Manager, Product Platform
Listed by Kin Insurance for a position based in the United States. Employers on this board attest they are hiring domestically.
Director, Product Management - Platform & Customer Lifecycle
Kin Insurance · St. Petersburg, Florida, United States
Pay
$188k–214k
Setting
Remote
QUICK SUMMARY
Kin's long-term vision is to become the most trusted platform for homeownership. We believe homeowners should be able to protect, finance, maintain, and improve their homes through a single relationship. Insurance is where we started. The future is a connected ecosystem of insurance, financing, home intelligence, and services brought together through one platform experience. This role sits at the center of that transformation.
WHO WE ARE
Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive.
Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most.
Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 14 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including:
- Built In Chicago's Best Places to Work, Midsize Companies (2021-2026)
- Forbes' America's Best Startup Employers (2026)
- Inc. 5000 Fastest-Growing Private Companies
- Forbes’ Fintech 50 (2023-2026)
- Great Places to Work Certified (May 2024-May 2027)
Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit kin.com http://kin.com and see how we work https://www.linkedin.com/company/kin-insurance/life/kin/.
THE OPPORTUNITY
Kin is building the platform for modern homeownership. We've expanded from home insurance into auto, flood, property tax appeals, and home financing. The next challenge is making all of it work together, and doing it efficiently enough that launching and maintaining the next product is cheaper than the last. We're hiring a Director of Product Management which will oversee two of the highest-leverage bets to accomplish that:
- Policy Platform: Your mandate is to help Kin move from insurance company economics to platform economics, where every new product launched makes the next one faster, cheaper, and easier to build and maintain. Today, launching a new product requires significant engineering time because we rebuild much of the operational infrastructure. The vision is configurable policy event engines, a normalized data architecture, and a single source of truth for product rules and coverages across every Kin product.
- Kin Customer Portal: You'll oversee the product strategy for the digital destination where homeowners protect, finance, maintain, and improve their homes. The experience has to work as one product, not a bunch of handoffs so customers choose to get more Kin products because every product they add makes the others better.
The Policy Platform enables Kin to launch new products as configuration rather than custom engineering. The Customer Portal enables Kin to evolve from episodic insurance transactions into continuous homeowner relationships.
This is a people management role. You'll build and develop a team of PMs, set the standard for product quality across both areas, and serve as a thought partner to engineering, design, and executive leadership on some of the most consequential architecture decisions Kin will make.
YOUR RESPONSIBILITIES
- Define and own the multi-year product strategy for Kin's policy platform and customer experience, translating long-term business goals into a clear, sequenced roadmap
- Lead, develop, and hire a team of product managers; raise the bar on craft, analytical rigor, and cross-functional collaboration across the team
- Make the hard prioritization calls between foundational platform work (where the customer is internal and the feedback loop is slow) and customer-facing product work (where the signal is faster and the stakes are visible)
- Partner with engineering lead to develop the platform's API strategy and configuration model, ensuring Kin can launch new products and respond to regulatory changes
- Drive the Home Hub from its current foundation into the digital destination for customers to manage their existing products and a marketplace to sell them the next
- Partner with Engineering, Design, Actuarial, Underwriting, Finance, and Legal to make cross-functional coordination fast and low-friction on work that requires all of them
- Define success metrics for your domain, keep them visible across the business, and use them to sharpen roadmap decisions over time
- Partner with engineering and data science leaders to ensure AI-native workflows, automation, and intelligence capabilities are embedded into both platform and customer experiences
SUCCESS IN THIS ROLE
By the end of your first year:
- A clear, sequenced platform roadmap is in place; engineering is building against it with confidence, and dependent teams are not blocked
- The Home Hub has a defined product strategy that increases customer retention and average revenue per customer overtime through multi-product adoption
- Your team is stronger than when you arrived: PMs are getting better, standards are higher, and there's a clear bar for what good looks like – especially as we navigate how the PM role is evolving with advent of AI
- Platform configuration and API standards are documented and being adopted consistently, so new products are configuration, not custom implementations
- The path to launching and maintaining new products is measurably faster and requires significantly less custom engineering effort than it did a year earlier.
WHAT YOU’LL BRING
- 12+ years of professional experience, with at least 8 years in software product management and at least 3 years managing and developing PM teams
- Proven ownership of both platform/infrastructure products and consumer-facing products; you can hold both modes simultaneously without defaulting to one
- Experience with platform modernization or re-platforming at scale, including sequencing migrations without disrupting dependent teams
- Technical fluency sufficient to contribute to architecture and data model conversations and understand the downstream implications of platform decisions for reliability, scalability, and regulatory compliance
- Experience in Fintech, Insurtech, or financial services where pricing logic, regulatory constraints, and customer trust were all constraints at the same time
- Track record of building PM talent, not just shipping great products yourself
- Written and verbal communication calibrated for both technical and executive audiences
Bonus if you have:
- Familiarity with insurance policy administration systems or consumer financial platforms
- Experience building or scaling a multi-sided product ecosystem (platform plus consumer-facing layer)
HOW WE HIRE
We believe a great hiring experience should be clear, respectful, and human. We’ll accept applications for this position until August 27, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions.
The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us:
- Prompt updates and feedback following interviews
- Interviews with recruiters, hiring managers, and members of teams
- Skills assessment relevant to the position, if applicable
- Genuine, thoughtful human interaction at every step
HOW WE SUPPORT YOU
We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date.
Core Benefits
- Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
- 401(k) with company match up to 4% of eligible earnings
- Multiple medical plan options, plus dental and vision coverage
- Company-funded HSA contributions (based on medical plan selection)
- Company-paid life insurance and short-term disability
Health & Wellbeing
- A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
- Access to mental health support and confidential counseling resources
- Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
- Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
Growth & Development
- Career mobility and internal growth opportunities across the organization
- Professional development budgets for certifications, conferences, and learning available, subject to management approval
HOW WE WORK
We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers.
Run through walls, together - Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. We assume the best in each other and challenge ideas, not intentions. We show up, work hard, and play to each other's strengths — because that’s how great teams win.
Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths.
Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers.
Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation — it's our competitive advantage.
Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company.
WHERE WE WORK
We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration.
For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.
For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.
For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered.
State locations and specifics are subject to change as our hiring requirements shift.
EEOC STATEMENT
Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com
Listed by Kin Insurance for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Manager - Billing and Payments Platform
Kin Insurance · St. Petersburg, Florida, United States
Pay
$139k–166k
Setting
Remote
QUICK SUMMARY
Own the platform that powers Kin's policy admin, billing, and payments. You'll set multi-year strategy, lead complex discovery, and shape API standards. 7+ years in software PM required.
WHO WE ARE
Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive.
Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most.
Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 14 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including:
- Built In Chicago's Best Places to Work, Midsize Companies (2021-2026)
- Forbes' America's Best Startup Employers (2026)
- Inc. 5000 Fastest-Growing Private Companies
- Forbes’ Fintech 50 (2023-2026)
- Great Places to Work Certified (May 2024-May 2027)
Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit kin.com http://kin.com and see how we work https://www.linkedin.com/company/kin-insurance/life/kin/.
THE OPPORTUNITY
We're looking for an experienced Product Manager to own the evolution of Kin's core platform — the foundational layer that powers policy and contract administration, billing systems, payment infrastructure, and the APIs that connect it all.
This is a individual contributor role with real organizational weight. You'll shape multi-year platform strategy, set the standard for product excellence on the team, and serve as a thought partner to engineering and business leadership at a moment when platform stability and scalability are central to Kin's continued growth. If you've navigated legacy modernization, API-first architecture, and the regulatory complexity of financial services or insurance — and you know what it means to treat internal teams as customers — this is the role for you.
YOUR RESPONSIBILITIES
- Define and drive the long-term platform strategy for policy administration, billing, and payment systems, translating business goals into a clear, sequenced roadmap
- Serve as the platform's primary product voice with engineering, architecture, and senior leadership; align stakeholders on priorities and trade-offs with clarity and confidence
- Lead discovery on complex, ambiguous platform problems — defining the right problem before the solution, grounding every decision in data, user research, and business impact
- Own the platform's API strategy, ensuring internal and external consumers have reliable, well-documented, and versioned interfaces that let the business move fast without breaking things
- Drive solutions from early prototype to full production rollout in close partnership with data, design, and engineering
- Write crisp, comprehensive product specs and user stories that give engineering teams the context and clarity they need to build with confidence
- Define, own, and evangelize platform success metrics; use data to drive continuous improvement and communicate impact across the business
- Mentor and elevate other product managers on the team, modeling rigor, intellectual curiosity, and collaborative leadership
- Manage key vendor relationships — particularly across payment processors and third-party policy administration systems — ensuring contracts and integrations serve long-term platform goals
SUCCESS IN THIS ROLE
In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create. You’ll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin’s mission forward. Along the way, you’ll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve.
By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you’ve helped make.
- A clear, sequenced multi-year platform roadmap is in place, stakeholders are aligned on priorities, and engineering is building against it with confidence
- Platform API standards are defined, documented, and being adopted consistently by internal and external consumers
- Key modernization or migration work is underway with dependent teams unblocked and on track
- Platform success metrics are established, visible across the business, and actively informing roadmap decisions
WHAT YOU’LL BRING
- 8+ years of professional experience, with at least 6 years in software product management
- Proven ownership of platform or infrastructure products at a Fintech, Insurtech, or similarly regulated financial services company
- Experience leading platform modernization or re-platforming initiatives, including sequencing migrations without disrupting dependent teams
- Technical fluency sufficient to hold your own in architecture conversations and understand the downstream implications of platform decisions for reliability, scalability, and security
- Vendor management experience with payment processors, policy administration vendors, or third-party data providers
- Written and verbal communication skills calibrated for both technical and executive audiences — you write clearly, present confidently, and tailor your message to the room
Bonus if you have:
- Deep familiarity with insurance policy administration systems, billing platforms, or payment infrastructure (e.g., Guidewire, Duck Creek, Stripe, Braintree, or equivalents)
- Experience with homeowners, property & casualty, or specialty insurance products
- Exposure to regulatory and compliance frameworks in financial services
HOW WE HIRE
We believe a great hiring experience should be clear, respectful, and human. We’ll accept applications for this position until August 16, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions.
The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us:
- Prompt updates and feedback following interviews
- Interviews with recruiters, hiring managers, and members of teams
- Skills assessment relevant to the position, if applicable
- Genuine, thoughtful human interaction at every step
HOW WE SUPPORT YOU
We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date.
Core Benefits
- Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
- 401(k) with company match up to 4% of eligible earnings
- Multiple medical plan options, plus dental and vision coverage
- Company-funded HSA contributions (based on medical plan selection)
- Company-paid life insurance and short-term disability
Health & Wellbeing
- A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
- Access to mental health support and confidential counseling resources
- Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
- Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
Growth & Development
- Career mobility and internal growth opportunities across the organization
- Professional development budgets for certifications, conferences, and learning available, subject to management approval
HOW WE WORK
We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers.
Run through walls, together - Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. We assume the best in each other and challenge ideas, not intentions. We show up, work hard, and play to each other's strengths — because that’s how great teams win.
Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths.
Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers.
Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation — it's our competitive advantage.
Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company.
WHERE WE WORK
We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration.
For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.
For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.
For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered.
State locations and specifics are subject to change as our hiring requirements shift.
EEOC STATEMENT
Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com
Listed by Kin Insurance for a position based in the United States. Employers on this board attest they are hiring domestically.
Sr. Insurance Product Manager
Kin Insurance · United States
Pay
$150k–175k
Setting
Remote
Quick summary
Lead Kin’s pricing and risk function by setting department strategy, driving innovation, and influencing executive and regulatory decisions at scale.
Let us introduce ourselves
Kin Insurance is redesigning insurance to be smarter, faster, and centered on the customer. We use intelligent pricing, offer seamless bundling, and make every step (including purchasing, servicing, and claims) simple and friction-free, especially in the places traditional insurers often ignore.
We empower people to protect what matters most, starting with their homes and expanding to everything they value, in a world where climate risks, rising costs, and outdated systems leave too many people behind. Our approach has fostered outstanding growth, attracted marquee investors, and honored us with accolades, including being named to:
- Built In Chicago's Best Places to Work, Midsize Companies (2021–2025)
- Forbes' America's Best Startup Employers (2021–2024)
- Inc. 5000 Fastest-Growing Private Companies
- Forbes’ Fintech 50
- Great Places to Work Certified (2024–2026)
We are also a remote-first employer, with kinfolk located in over 35 states. Established in 2016, we currently insure customers in 13 states (and counting), and were most recently valued at $2B.
The opportunity
We’re looking for a Sr. Pricing and Risk Manager to lead Kin’s Pricing & Risk Management department and define how pricing strategy, risk frameworks, and analytical insight drive business growth. This role represents the shift from managing organizational execution to accountability for department-level direction, resources, and outcomes.
You’ll set the roadmap for the function, oversee budgeting and hiring, and guide innovation in pricing and risk methodologies. As a leader, you’ll partner closely with executives and external stakeholders to ensure pricing decisions are aligned with Kin’s long-term strategy, regulatory expectations, and market realities.
Your responsibilities
- Own end-to-end P&L for an assigned region, driving rate strategy, loss ratio targets, and expense management to deliver sustainable profitability
- Lead the development and continuous refinement of pricing strategies and risk frameworks, translating data into actionable decisions that improve competitive positioning
- Leverage AI and machine learning tools to enhance pricing accuracy, identify emerging risk patterns, and accelerate analytical workflows across the team
- Present pricing and risk insights to executive leadership and regulatory bodies, clearly articulating complex trade-offs and strategic recommendations
- Set clear goals and performance standards across teams, holding stakeholders accountable for consistent, high-quality execution
- Build and maintain enterprise-level dashboards and risk KPIs that provide real-time visibility into regional and portfolio performance
- Own regulatory modeling and compliance strategy, proactively navigating evolving requirements to minimize risk and maintain market access
- Foster a culture of intellectual curiosity, continuous improvement, and data-driven decision-making at every level of the team
- Lead cross-functional problem solving on complex, high-stakes challenges — bringing together pricing, actuarial, product, and operations to drive aligned outcomes
What success looks like
- The pricing and risk function has a clear, actionable roadmap aligned to company strategy
- Pricing strategies and risk frameworks support sustainable growth and strong portfolio performance
- Executives rely on pricing and risk insights to make high-impact business decisions
- Regulatory interactions are effective, credible, and well-supported by data
- Teams are aligned, accountable, and consistently delivering against goals
- Innovation and continuous improvement are embedded in how the department operates
Your experience & skills
- 7+ years of pricing, risk, actuarial, or advanced analytics experience, with at least 3 years in a role with direct P&L or regional business ownership
- Proven track record leading a pricing, risk, or analytics function with full accountability for strategy, outcomes, and team performance
- Experience managing regional or state-level budgets, headcount planning, and resource allocation to hit financial targets
- Deep expertise in building and interpreting executive dashboards, risk KPIs, and performance reporting that drive real business decisions
- Hands-on experience applying AI and machine learning tools to pricing, underwriting, or risk workflows — and a track record of translating those capabilities into measurable results
- Strong command of regulatory modeling and compliance requirements, with the ability to navigate complex regulatory environments across multiple states
- Demonstrated ability to influence executive leadership and external stakeholders with clarity, confidence, and well-structured analytical narratives
- Track record of driving innovation and continuous improvement in high-stakes, fast-moving environments
- High integrity, sharp judgment, and a collaborative leadership style that brings out the best in cross-functional teams
HOW WE HIRE
We believe a great hiring experience should be clear, respectful, and human. We’ll accept applications for this position until June 15th, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions.
The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us:
- Prompt updates and feedback following interviews
- Interviews with recruiters, hiring managers, and members of teams
- Skills assessment relevant to the position, if applicable
- Genuine, thoughtful human interaction at every step
HOW WE SUPPORT YOU
We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date.
Core Benefits
- Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
- 401(k) with company match up to 4% of eligible earnings
- Multiple medical plan options, plus dental and vision coverage
- Company-funded HSA contributions (based on medical plan selection)
- Company-paid life insurance and short-term disability
Health & Wellbeing
- A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
- Access to mental health support and confidential counseling resources
- Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
- Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
Growth & Development
- Career mobility and internal growth opportunities across the organization
- Professional development budgets for certifications, conferences, and learning available, subject to management approval
HOW WE WORK
We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers.
Run through walls, together - Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. We assume the best in each other and challenge ideas, not intentions. We show up, work hard, and play to each other's strengths — because that’s how great teams win.
Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths.
Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers.
Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation — it's our competitive advantage.
Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company.
WHERE WE WORK
We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration.
For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.
For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.
For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered.
State locations and specifics are subject to change as our hiring requirements shift.
EEOC STATEMENT
Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com
Listed by Kin Insurance for a position based in the United States. Employers on this board attest they are hiring domestically.
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