When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
Benchling's platform helps the world's largest biotech and pharma companies develop therapies faster. As a Product Manager on the Scientific Development Solutions team, you'll work on products such as Recipes, Assays, and Workflows that scientists use to do their jobs. These products are fundamental to how scientific processes get configured, run, and tracked across different phases of a drug's development cycle.
We launched Bioprocess in 2024 to help process development teams design, execute, and analyze the experiments that turn a molecule into a manufacturable drug. In 2025, we announced a partnership with Merck () to help their teams develop and test vaccines faster by bringing their analytical workflows onto a single platform.
Today, we're implementing the largest pharma companies in the world on Bioprocess, making the core product better every quarter, and expanding into Analytical Sciences and downstream QC. Our vision is to become the software that helps biopharmas bring therapies to patients twice as fast.
This is a systems design problem disguised as a life sciences product. You'll be working at the intersection of complex configuration, workflow orchestration, and behavior change. You'll figure out how to make powerful software feel intuitive to the scientists who depend on it every day.
You do not need a life sciences background. We're looking for a systems thinker with product taste who can walk into an unfamiliar domain, find the structural patterns, and be effective quickly. The best PMs we've seen for this kind of work have diverse backgrounds. They've built products across meaningfully different problem spaces and bring transferable instincts rather than a single industry playbook.
RESPONSIBILITIES
You are responsible for Recipes, Assays, and Workflows. That means you and your team decide what gets built, why, and in what order. You're accountable for the roadmap and the outcomes your roadmap produces.
To inform what you build, you will spend time with customers and GTM teams to understand how scientists actually work, and how to turn what they ask for into what they need. It's your responsibility to bring that context back to the team and turn it into product direction.
You'll work alongside design, engineering, GTM, and our customers to build and ship products. That means guiding product decisions with design and engineering, validating ideas early with customers, enabling customer experience teams on what you ship, and partnering with GTM to bring it to market.
Use tools at your disposal (SQL, AI, developer environment) to be more effective. That can mean pulling your own data to answer a question, building a prototype to clarify direction, or finding a way to find and summarize customer discovery notes. The point isn't the specific tool. It's the drive to find what you need and move fast rather than wait for someone else.
QUALIFICATIONS
3-5+ years of product management or equivalent experience
A diverse career history. You've worked across 2-3+ meaningfully different domains or product types. This is the single strongest signal we're looking for. It tells us you're a systems thinker who adapts, not someone who relies on one playbook.
Product taste. You have a track record of building and improving products. You can translate a user requirement into a feature worth building, and you can look at any product and articulate what's broken and why. You understand that shipping software isn't just about delivering requirements. It's about getting a user to change their behavior, form a new habit, and make it stick.
Architectural fluency. You have experience guiding the architectural decisions of a product. You can reason about data models, state machines, or schema design. You don't write code, but you can spot when a technical decision will create a bad user experience, limit the extensibility of a product, or lead to something that's difficult to revert.
Technical tool competency. You're resourceful. You use tools to help yourself and your team get work done, whether that's writing SQL queries to make data-driven decisions, using design tools to create prototypes, or using something like Cursor to ship product improvements directly.
Clear communication. You can lead an engaging professional conversation and keep a room's attention. You know how to adapt your communication style based on your audience and can read and respond to the individuals in the conversation. As a PM, this matters almost more than anything else.
Track record of outcomes. You've stayed long enough at key roles to ship, learn, and speak to what worked and what didn't. We're looking for evidence of impact.
Intellectual range. You're genuinely curious, and that curiosity shows up in how you learn and think about problems. Product management is a means to an end. It's how you apply the learnings from the curiosity that has driven you. What you and your team decide to build is an inevitable conclusion of that curiosity.
BONUS
Experience in regulated or compliance-heavy industries (doesn't have to be life sciences)
Configuration-heavy, platform-style products
B2B SaaS in the growth/scaling stage
Prior life as an engineer, data scientist, or solutions consultant
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid #KW-1
#BI-Hybrid #KW-1
#LI-KW-1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
Sales
95 days ago
Technical Account Manager
Benchling · San Francisco, California, United States
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
Benchling is building a world-class Customer Experience organization to drive the adoption of our platform across our rapidly growing customer base. The Technical Account Manager (TAM) plays a key role within the Optimization Services organization through directly supporting our customers as they leverage Benchling to transform how their research teams work together, post-go-live.
This role is based in San Francisco and will serve as the primary TAM supporting Benchling’s customer base, with an emphasis on enterprise life science accounts. The successful candidate will bring existing Benchling product expertise and the ability to quickly take ownership of an established book of business, including accounts with complex, multi-workstream Success Packages.
The TAM works closely with Customer Success, Professional Services, and Support, in order to deliver a high quality, proactive Benchling experience for our customers. This role requires strong scientific acumen, project management skills, the ability to build trust with stakeholders ranging from bench scientists to heads of R&D and IT leadership.
You will collaborate closely with internal and external teams to influence best practices and direction of the customers’ post-go-live experience. You will be responsible for liaising with key customer stakeholders to optimize their Benchling experience and be the point person for escalation management. You will be responsible for delivering on the commitments of Optimization Services within the Benchling Success Packages and delivery of commitments will include maintaining the client relationship and Benchling instance via regularly scheduled meetings and check-ins. You will also be responsible for advising, proactively selecting, and executing on Optimization Services Accelerators, fixed scope, short-duration, “sprint-based” projects that enhance specific aspects of the customer Benchling tenant and configuration.
RESPONSIBILITIES
- Develop and maintain deep relationships with our customers, including scientists, heads of research, IT managers, and other stakeholders.
- Act as the main point of contact for Success Package delivery post-go-live; manage multiple accounts simultaneously with minimal oversight
- Proactively partner with customers, CX stakeholders and sales to optimize customers Benchling’s instance to ensure success, engagement, and influence expansion outcomes.
- Proactively identify, communicate, and mitigate potential risks and issues that could impact customer success (budget, scope, product gaps, adoption)
- Lead and execute projects and assignments as needed, including configuration and maintenance of customer Benchling tenant, dedicated follow up tasks, process documentation, new product area enablement, and delivery of project accelerators
- Proactively maintain and grow product knowledge, services delivery knowledge, and offerings to best support our customers.
- Develop and manage project plans for customer engagements, including defining scope, timelines, milestones, and deliverables for Optimization Services Accelerators.
QUALIFICATIONS
- 2+ Years active Benchling experience required – candidates must demonstrate hands-on familiarity with Benchling and the ability to independently lead customer-facing Benchling engagements.
- BS or M.Sc http://M.Sc. in Molecular Biology, Biochemistry, Genetics, Bioengineering, or similar life science field, required.
- Experience in a lab or research setting; ability to empathize with scientists and can quickly understand complicated scientific concepts.
- Skilled in internal business systems and project management tools, including LucidChart, Smartsheets, Jira, Certinia, etc.
- Strong written and verbal communication skills; you are an excellent presenter and can quickly connect with a range of industry stakeholders, including scientists, project leads, and executives leadership.
- Autonomous and proactive; outstanding self-starter approach with the ability to be successful in a high-growth environment.
- Curious, creative, and tenacious; you are an advocate for customers and roll up your sleeves to help get a problem solved or a customer on-boarded.
BONUS IF YOU HAVE
- Technical experience with SQL, API integration, Python, etc.
- Familiarity with GxP or validated environment requirements
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday)
#LI-Hybrid
#BI-Hybrid
#JF-1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
Sales
95 days ago
Technical Account Manager
Benchling · San Francisco, California, United States
Technical Account Manager
Location
San Francisco, CA
Employment Type
Full time
Location Type
Hybrid
Department
Customer Experience
Compensation
$92,978 – $125,794 • Offers Equity
U.S. Benefits
Full-time U.S. employees enjoy a comprehensive benefits program including equity, health, dental, vision, 401(k)+ employer match, wellness, commuter, and more.
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.
Overview
Application
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
Benchling is building a world-class Customer Experience organization to drive the adoption of our platform across our rapidly growing customer base. The Technical Account Manager (TAM) plays a key role within the Optimization Services organization through directly supporting our customers as they leverage Benchling to transform how their research teams work together, post-go-live.
This role is based in San Francisco and will serve as the primary TAM supporting Benchling’s customer base, with an emphasis on enterprise life science accounts. The successful candidate will bring existing Benchling product expertise and the ability to quickly take ownership of an established book of business, including accounts with complex, multi-workstream Success Packages.
The TAM works closely with Customer Success, Professional Services, and Support, in order to deliver a high quality, proactive Benchling experience for our customers. This role requires strong scientific acumen, project management skills, the ability to build trust with stakeholders ranging from bench scientists to heads of R&D and IT leadership.
You will collaborate closely with internal and external teams to influence best practices and direction of the customers’ post-go-live experience. You will be responsible for liaising with key customer stakeholders to optimize their Benchling experience and be the point person for escalation management. You will be responsible for delivering on the commitments of Optimization Services within the Benchling Success Packages and delivery of commitments will include maintaining the client relationship and Benchling instance via regularly scheduled meetings and check-ins. You will also be responsible for advising, proactively selecting, and executing on Optimization Services Accelerators, fixed scope, short-duration, “sprint-based” projects that enhance specific aspects of the customer Benchling tenant and configuration.
RESPONSIBILITIES
Develop and maintain deep relationships with our customers, including scientists, heads of research, IT managers, and other stakeholders.
Act as the main point of contact for Success Package delivery post-go-live; manage multiple accounts simultaneously with minimal oversight
Proactively partner with customers, CX stakeholders and sales to optimize customers Benchling’s instance to ensure success, engagement, and influence expansion outcomes.
Proactively identify, communicate, and mitigate potential risks and issues that could impact customer success (budget, scope, product gaps, adoption)
Lead and execute projects and assignments as needed, including configuration and maintenance of customer Benchling tenant, dedicated follow up tasks, process documentation, new product area enablement, and delivery of project accelerators
Proactively maintain and grow product knowledge, services delivery knowledge, and offerings to best support our customers.
Develop and manage project plans for customer engagements, including defining scope, timelines, milestones, and deliverables for Optimization Services Accelerators.
QUALIFICATIONS
2+ Years active Benchling experience required – candidates must demonstrate hands-on familiarity with Benchling and the ability to independently lead customer-facing Benchling engagements.
BS or M.Sc. in Molecular Biology, Biochemistry, Genetics, Bioengineering, or similar life science field, required.
Experience in a lab or research setting; ability to empathize with scientists and can quickly understand complicated scientific concepts.
Skilled in internal business systems and project management tools, including LucidChart, Smartsheets, Jira, Certinia, etc.
Strong written and verbal communication skills; you are an excellent presenter and can quickly connect with a range of industry stakeholders, including scientists, project leads, and executives leadership.
Autonomous and proactive; outstanding self-starter approach with the ability to be successful in a high-growth environment.
Curious, creative, and tenacious; you are an advocate for customers and roll up your sleeves to help get a problem solved or a customer on-boarded.
BONUS IF YOU HAVE
Technical experience with SQL, API integration, Python, etc.
Familiarity with GxP or validated environment requirements
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday)
#LI-Hybrid
#BI-Hybrid
#JF-1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
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Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
Sales
96 days ago
Software Engineer, Applications (Scientific Development Solutions) (High Seniority)
Benchling · San Francisco, California, United States
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
The Scientific Development Solutions (SDS) group — comprised of our Study Lifecycle and Process Execution teams — builds the products biologists rely on to run complex lab operations at scale: developing, qualifying, and executing rigorous SOPs; capturing and analyzing complex time-series data; and orchestrating the biological and IT-driven workflows behind sample management, analytical chemistry, and bioprocess development. SDS owns Benchling's Studies, Workflows, and Procedures products — the core of our "Benchling for Development" solution — and our work is frequently sought out by the enterprise customers with the most demanding GLP/GMP regulatory needs. Successful deployments measurably accelerate how quickly our customers bring therapies to market.
As a Software Engineer at the High Seniority level, you will be the senior engineering authority partnering with the Study Lifecycle and Process Execution teams — the person who architects the hardest systems, sets the technical bar, and multiplies the output of every engineer around you. You'll design and build full-stack across studies, workflows, procedures, and bioprocess/bioanalytical use cases, translating ambiguous scientific and regulatory requirements into durable systems. You will also serve as an IC leader across the broader Applications division, helping set engineering direction that reaches well beyond any single team.
This role reports to the Head of Engineering for Applications and works day-to-day as the senior IC anchor for the Study Lifecycle and Process Execution teams.
RESPONSIBILITIES
- Serve as the senior technical authority for the Study Lifecycle and Process Execution teams, driving the design and development of systems that advance Benchling's product and business goals across studies, workflows, procedures, and bioprocess/bioanalytical workflows.
- Independently architect and implement solutions to complex, open-ended problems — from system architecture to backend models and APIs to rich frontend UI — for scientific workflows used in regulated (GLP/GMP) environments.
- Lead large, multi-quarter initiatives: break down ambiguous scientific and regulatory requirements into concrete technical plans and iterative delivery milestones.
- Use technical decision-making as a tool of engineering strategy — knowing when to leverage existing platform capabilities, when to take on technical debt deliberately, and when to preserve optionality for the long term.
- Act as a force multiplier across the Applications division: help set engineering direction, raise standards for quality and architecture, and influence technical choices beyond your immediate teams.
- Provide technical leadership through code review, architectural guidance, and mentorship of engineers across all experience levels.
- Partner closely with product management, design, and cross-functional stakeholders to translate customer and scientific needs into technical solutions.
- Explore and evaluate opportunities to leverage AI and LLMs to make lab operations, SOP execution, and time-series analysis faster and more reliable for scientists.
- Own end-to-end delivery of critical features — from planning and development through deployment, maintenance, and monitoring.
- Help build and scale the team by improving our tooling, engineering processes, interviewing, hiring, and onboarding.
QUALIFICATIONS
- 8+ years of professional software engineering experience, with a demonstrated progression of increasing scope and impact.
- Experience as a technical lead on significant projects involving multiple engineers across multiple quarters.
- Strong experience building backend systems and APIs for cloud-based web applications, plus the ability to build full-stack when needed. Our stack is a comprehensive React frontend and a Python backend on a predominantly relational data model in Postgres; direct experience is appreciated but not required if you can pick it up quickly.
- Proven ability to design scalable, robust architectures that align with business requirements and long-term maintainability.
- Track record of independently scoping and driving initiative-level work whose impact spans multiple teams and shapes an entire product area or division.
- Excellent written and verbal communication skills — able to produce clear technical designs and use influence rooted in technical expertise to align other engineers on an implementation strategy.
- Demonstrated ability to mentor and develop other engineers, raising the team's bar in areas such as testing, performance, and maintainability.
- Interest in learning about life sciences. Prior biotech knowledge is appreciated but not required; enthusiasm to learn is essential. (Experience with regulated, GLP/GMP, or laboratory/manufacturing software is a plus.)
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid
#BI-Hybrid
#LI-GP1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
Sales
96 days ago
Software Engineer, Applications (Scientific Development Solutions) (High Seniority)
Benchling · San Francisco, California, United States
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
The Scientific Development Solutions (SDS) group — comprised of our Study Lifecycle and Process Execution teams — builds the products biologists rely on to run complex lab operations at scale: developing, qualifying, and executing rigorous SOPs; capturing and analyzing complex time-series data; and orchestrating the biological and IT-driven workflows behind sample management, analytical chemistry, and bioprocess development. SDS owns Benchling's Studies, Workflows, and Procedures products — the core of our "Benchling for Development" solution — and our work is frequently sought out by the enterprise customers with the most demanding GLP/GMP regulatory needs. Successful deployments measurably accelerate how quickly our customers bring therapies to market.
As a Software Engineer at the High Seniority level, you will be the senior engineering authority partnering with the Study Lifecycle and Process Execution teams — the person who architects the hardest systems, sets the technical bar, and multiplies the output of every engineer around you. You'll design and build full-stack across studies, workflows, procedures, and bioprocess/bioanalytical use cases, translating ambiguous scientific and regulatory requirements into durable systems. You will also serve as an IC leader across the broader Applications division, helping set engineering direction that reaches well beyond any single team.
This role reports to the Head of Engineering for Applications and works day-to-day as the senior IC anchor for the Study Lifecycle and Process Execution teams.
RESPONSIBILITIES
Serve as the senior technical authority for the Study Lifecycle and Process Execution teams, driving the design and development of systems that advance Benchling's product and business goals across studies, workflows, procedures, and bioprocess/bioanalytical workflows.
Independently architect and implement solutions to complex, open-ended problems — from system architecture to backend models and APIs to rich frontend UI — for scientific workflows used in regulated (GLP/GMP) environments.
Lead large, multi-quarter initiatives: break down ambiguous scientific and regulatory requirements into concrete technical plans and iterative delivery milestones.
Use technical decision-making as a tool of engineering strategy — knowing when to leverage existing platform capabilities, when to take on technical debt deliberately, and when to preserve optionality for the long term.
Act as a force multiplier across the Applications division: help set engineering direction, raise standards for quality and architecture, and influence technical choices beyond your immediate teams.
Provide technical leadership through code review, architectural guidance, and mentorship of engineers across all experience levels.
Partner closely with product management, design, and cross-functional stakeholders to translate customer and scientific needs into technical solutions.
Explore and evaluate opportunities to leverage AI and LLMs to make lab operations, SOP execution, and time-series analysis faster and more reliable for scientists.
Own end-to-end delivery of critical features — from planning and development through deployment, maintenance, and monitoring.
Help build and scale the team by improving our tooling, engineering processes, interviewing, hiring, and onboarding.
QUALIFICATIONS
8+ years of professional software engineering experience, with a demonstrated progression of increasing scope and impact.
Experience as a technical lead on significant projects involving multiple engineers across multiple quarters.
Strong experience building backend systems and APIs for cloud-based web applications, plus the ability to build full-stack when needed. Our stack is a comprehensive React frontend and a Python backend on a predominantly relational data model in Postgres; direct experience is appreciated but not required if you can pick it up quickly.
Proven ability to design scalable, robust architectures that align with business requirements and long-term maintainability.
Track record of independently scoping and driving initiative-level work whose impact spans multiple teams and shapes an entire product area or division.
Excellent written and verbal communication skills — able to produce clear technical designs and use influence rooted in technical expertise to align other engineers on an implementation strategy.
Demonstrated ability to mentor and develop other engineers, raising the team's bar in areas such as testing, performance, and maintainability.
Interest in learning about life sciences. Prior biotech knowledge is appreciated but not required; enthusiasm to learn is essential. (Experience with regulated, GLP/GMP, or laboratory/manufacturing software is a plus.)
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid
#BI-Hybrid
#LI-GP1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
We are seeking a motivated and results-driven Enterprise Account Executive to join our Enterprise team. In this role, you will be responsible for driving new and/or renewal business into different lines of the business within your designated 1-3 of the Top 50 global pharmaceutical accounts. You will focus on building and maintaining strong relationships with key stakeholders across various personas within an account (IT, Science/R&D, Data Science). You will play a crucial role in expanding our customer base and ensuring successful sales outcomes through effective pipeline generation, account management and accurate sales forecasting.
This is a remote position; however, candidates must currently reside in or near the city you are applying to.
RESPONSIBILITIES
- Pipeline Generation: Creating 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base in partnership with your SDR. Utilize various strategies and tools to generate leads and move them through the sales cycle.
- Sales Forecasting: Develop and maintain accurate sales forecasts (+/- 10 of goal),, leveraging data to inform decision-making and ensure predictable revenue outcomes with the goal of consistent attainment of revenue targets.
- Solution Selling: Effectively communicate the value of our platform, tailoring presentations and proposals to meet the specific needs of each prospect.
- Negotiation and Closing: Lead negotiations with potential clients, by thoughtfully addressing key stakeholders including multiple personas and CxO in the buyer journey, while navigating organizational complexities, addressing objections and securing new business agreements.
- Account Management: Work across multiple personas within an account to understand their unique needs and align Benchling’s solutions with their business objectives.
- Collaboration: Partner with internal teams (marketing, product, customer success, etc) and external teams (GSIs, AWS, etc) to ensure a seamless experience for clients and drive long-term customer satisfaction.
- Continuous Learning: Stay informed about industry trends, competitors, and emerging technologies to maintain a competitive edge in the market. You are a curious learner who is striving to elevate their craft to the next level.
- Process: Drive the sales process through Pipeline Generation (PG), Leading Indicators to drive repeatable success, 3 Why’s/MEDDICC & ability to build champions across the user community, middle management & ‘C’ Suite. Maintain account integrity and opportunity data within company systems; Salesforce.
QUALIFICATIONS
You are drawn to our mission and you want to help Benchling win new business across your respective accounts. You are committed to working in a collaborative environment, working together as a team. You have a love for working in a fast-paced startup/pre IPO environment and taking the initiative to get stuff done and try new things. You are passionate about powering new possibilities in biotech faster.
- Proven experience as a global enterprise/major accounts seller, preferably within a data management, workflow SaaS or technology-driven environment that sells to multiple personas across IT & various Line of business.
- Demonstrated ability to drive pipeline generation and manage complex sales cycles of 7+ figure deals.
- Strong sales forecasting skills with a track record of meeting or exceeding targets.
- Demonstrated success in selling products or solutions that typically fall outside of pre-established budgets, with a proven ability to build a compelling business case and influence purchasing decisions.
- Experience working with diverse personas within an account (from technical decision makers, business decision makers & CxO execs), with the ability to influence decision-making at all the levels.
- Dynamic communication, negotiation, and interpersonal skills.
- Self-motivated, with a strong drive to achieve and exceed goals.
- Ability to work independently as well as collaboratively in a team environment.
- Ability to leverage the MEDDICC sales methodology is highly recommended
- Knowledge of the life sciences industry, including: R&D, and/or IT functions is preferred but not required.
#LI-Remote #BI-Remote #LI-SF1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.
Sales
106 days ago
Enterprise Account Executive
Benchling · San Francisco, California, United States
Enterprise Account Executive
Location
San Francisco, CA; Chicago, IL; Indianapolis, IN; Los Angeles, CA
Employment Type
Full time
Location Type
Remote
Department
Sales
Compensation
$140K – $200K • Offers Equity • Offers Commission • This role is eligible to participate in Benchling's commission plan, it is common for employees in this role to receive total on-target earnings of $280,000 to $400,000.
U.S. Benefits
Full-time U.S. employees enjoy a comprehensive benefits program including equity, health, dental, vision, 401(k)+ employer match, wellness, commuter, and more.
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location.
Overview
Application
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
We are seeking a motivated and results-driven Enterprise Account Executive to join our Enterprise team. In this role, you will be responsible for driving new and/or renewal business into different lines of the business within your designated 1-3 of the Top 50 global pharmaceutical accounts. You will focus on building and maintaining strong relationships with key stakeholders across various personas within an account (IT, Science/R&D, Data Science). You will play a crucial role in expanding our customer base and ensuring successful sales outcomes through effective pipeline generation, account management and accurate sales forecasting.
This is a remote position; however, candidates must currently reside in or near the city you are applying to.
RESPONSIBILITIES
Pipeline Generation: Creating 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base in partnership with your SDR. Utilize various strategies and tools to generate leads and move them through the sales cycle.
Sales Forecasting: Develop and maintain accurate sales forecasts (+/- 10 of goal),, leveraging data to inform decision-making and ensure predictable revenue outcomes with the goal of consistent attainment of revenue targets.
Solution Selling: Effectively communicate the value of our platform, tailoring presentations and proposals to meet the specific needs of each prospect.
Negotiation and Closing: Lead negotiations with potential clients, by thoughtfully addressing key stakeholders including multiple personas and CxO in the buyer journey, while navigating organizational complexities, addressing objections and securing new business agreements.
Account Management: Work across multiple personas within an account to understand their unique needs and align Benchling’s solutions with their business objectives.
Collaboration: Partner with internal teams (marketing, product, customer success, etc) and external teams (GSIs, AWS, etc) to ensure a seamless experience for clients and drive long-term customer satisfaction.
Continuous Learning: Stay informed about industry trends, competitors, and emerging technologies to maintain a competitive edge in the market. You are a curious learner who is striving to elevate their craft to the next level.
Process: Drive the sales process through Pipeline Generation (PG), Leading Indicators to drive repeatable success, 3 Why’s/MEDDICC & ability to build champions across the user community, middle management & ‘C’ Suite. Maintain account integrity and opportunity data within company systems; Salesforce.
QUALIFICATIONS
You are drawn to our mission and you want to help Benchling win new business across your respective accounts. You are committed to working in a collaborative environment, working together as a team. You have a love for working in a fast-paced startup/pre IPO environment and taking the initiative to get stuff done and try new things. You are passionate about powering new possibilities in biotech faster.
Proven experience as a global enterprise/major accounts seller, preferably within a data management, workflow SaaS or technology-driven environment that sells to multiple personas across IT & various Line of business.
Demonstrated ability to drive pipeline generation and manage complex sales cycles of 7+ figure deals.
Strong sales forecasting skills with a track record of meeting or exceeding targets.
Demonstrated success in selling products or solutions that typically fall outside of pre-established budgets, with a proven ability to build a compelling business case and influence purchasing decisions.
Experience working with diverse personas within an account (from technical decision makers, business decision makers & CxO execs), with the ability to influence decision-making at all the levels.
Dynamic communication, negotiation, and interpersonal skills.
Self-motivated, with a strong drive to achieve and exceed goals.
Ability to work independently as well as collaboratively in a team environment.
Ability to leverage the MEDDICC sales methodology is highly recommended
Knowledge of the life sciences industry, including: R&D, and/or IT functions is preferred but not required.
#LI-Remote #BI-Remote #LI-SF1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
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Listed by Benchling for a position based in the United States. Employers on this board attest they are hiring domestically.