At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is seeking a driven, consultative SMB Account Executive to join our AMER team in San Diego, CA. In this role, you’ll be at the forefront of transforming how SMB Organization adopt productivity solutions. You’ll leverage your EQ, IQ, and curiosity to deliver a truly consultative sales experience—helping customers realize the full value of ClickUp’s all-in-one platform. If you’re a persuasive self-starter with high integrity, a positive attitude, and a passion for building authentic customer relationships (not aggressive sales tactics), this is the role for you!
The Role:
Own and work all new business leads for SMB accounts (0-25 employees) in your region
Consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, and demo requests into paid customers
Master the ClickUp product and confidently field customer service and product questions
Deliver compelling presentations and demos via online web conferencing tools
Collaborate with Growth and Marketing teams to optimise lead generation and sales conversion
Identify customer segments and new opportunities to improve pipeline quality
This role requires a hybrid work-schedule of 3x per week in our San Diego HQ.
Qualifications:
Demonstrable experience converting net new prospects and growing/retaining SMB customers
Proven SaaS sales cycle expertise and track record of exceeding quota
Excellent written, verbal, and presentation skills
Process-driven with strong attention to detail
Experience completing and leading RFIs/RFQs
Must work a hybrid work schedule of 3 days per week in our San Diego HQ
Desirable:
MEDDICC or MEDDPICC training highly desirable
Experience selling project management or productivity software
Familiarity with Salesforce, , Zoominfo, LinkedIn Sales Navigator, and Outreach
Exposure to customer service and technical support questions
Preference for building rapport over aggressive sales tactics
#LI-SM1 #LI-Hybrid
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
Mid Market Account Executive- Expansion
Location
United States - Boston Office; United States - San Diego Office
Employment Type
Full time
Location Type
Hybrid
Department
Sales
Compensation
OTE $160K – $170K
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend
Overview
Application
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We’re looking for an ambitious, high-energy Account Executive based in Boston who’s passionate about helping organizations transform the way they work. In this role, you’ll be at the forefront of driving growth by connecting with mid-size to large companies, across a variety of industries, understanding their unique challenges, and delivering tailored solutions that empower teams to do their best work. If you thrive in a fast-paced, collaborative environment and are excited to champion a platform that’s redefining productivity, we’d love to meet you.
You are a solution seller by nature, training and experience, who is genuinely curious and confident speaking with customers. And you're a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaininga. healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude while prospecting, presenting, and closing!
MUST BE BASED IN BOSTON OR SAN DIEGO AND WILLING TO COMMUTE TO THE OFFICE 2-3 DAYS A WEEK.
The Role:
Drive net new expansion business by proactively identifying, engaging, and converting opportunities within assigned territory.
Develop and execute Territory and Account plan strategies that open new doors in existing accounts and build strong relationships with key decision makers by creating tailored solutions that address complex business needs.
Lead expansion efforts within existing mid-market customer accounts by uncovering additional use cases, identifying upsell and cross-sell opportunities, and driving adoption across multiple business units.
Deliver compelling presentations and product demonstrations to both new prospects and current users within customer accounts, effectively communicating value and ROI.
Collaborate closely with Sales Leadership, Customer Success and Solutions Engineering to optimize lead generation, accelerate sales cycles, and maximize expansion revenue.
Analyze customer segments and market trends to identify new business opportunities and continuously improve the quality of the sales pipeline, with a strong focus on acquiring paid users within new lines of business.
Qualifications:
2-4 years experience with full-cycle ownership for complex deals that result in both retaining and growing existing customers by building consensus across key business decision makers and stakeholders.
Proven track record of driving expansion sales (upsell, cross-sell, and renewals) within existing accounts
Demonstrated ability to execute an expansion sales playbook and grow revenue within a defined customer base.
Process-driven with obsessive attention to detail.
Evidence of consistent quota attainment and disciplined pipeline and forecast management.
Ability to translate workflow pain, productivity challenges, or tool consolidation needs into clear business value.
High ownership, coachability, resilience, and attention to detail across deal execution and follow-through.
Desirable:
Experience selling productivity or project management solutions, ideally in a fast-paced SaaS environment like ClickUp.
Proven success in high-velocity, transactional sales cycles - comfortable driving quick wins while building long-term customer relationships.
Familiarity with the land-and-expand sales model, including identifying initial entry points and rapidly expanding adoption across teams and departments.
Skilled in structured sales methods such as MEDDICC or MEDDPICC.
Ability to navigate and influence multiple stakeholders, accelerating expansion opportunities within customer accounts.
Passion for ClickUp's mission to make the world more productive, and a collaborative approach to working with internal teams to deliver exceptional customer experiences.
#LI-TG
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
Mid Market Account Executive- Expansion
Location
United States - Boston Office; United States - San Diego Office
Employment Type
Full time
Location Type
Hybrid
Department
Sales
Compensation
OTE $160K – $170K
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend
Overview
Application
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We’re looking for an ambitious, high-energy Account Executive based in Boston who’s passionate about helping organizations transform the way they work. In this role, you’ll be at the forefront of driving growth by connecting with mid-size to large companies, across a variety of industries, understanding their unique challenges, and delivering tailored solutions that empower teams to do their best work. If you thrive in a fast-paced, collaborative environment and are excited to champion a platform that’s redefining productivity, we’d love to meet you.
You are a solution seller by nature, training and experience, who is genuinely curious and confident speaking with customers. And you're a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaininga. healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude while prospecting, presenting, and closing!
MUST BE BASED IN BOSTON OR SAN DIEGO AND WILLING TO COMMUTE TO THE OFFICE 2-3 DAYS A WEEK.
The Role:
Drive net new expansion business by proactively identifying, engaging, and converting opportunities within assigned territory.
Develop and execute Territory and Account plan strategies that open new doors in existing accounts and build strong relationships with key decision makers by creating tailored solutions that address complex business needs.
Lead expansion efforts within existing mid-market customer accounts by uncovering additional use cases, identifying upsell and cross-sell opportunities, and driving adoption across multiple business units.
Deliver compelling presentations and product demonstrations to both new prospects and current users within customer accounts, effectively communicating value and ROI.
Collaborate closely with Sales Leadership, Customer Success and Solutions Engineering to optimize lead generation, accelerate sales cycles, and maximize expansion revenue.
Analyze customer segments and market trends to identify new business opportunities and continuously improve the quality of the sales pipeline, with a strong focus on acquiring paid users within new lines of business.
Qualifications:
2-4 years experience with full-cycle ownership for complex deals that result in both retaining and growing existing customers by building consensus across key business decision makers and stakeholders.
Proven track record of driving expansion sales (upsell, cross-sell, and renewals) within existing accounts
Demonstrated ability to execute an expansion sales playbook and grow revenue within a defined customer base.
Process-driven with obsessive attention to detail.
Evidence of consistent quota attainment and disciplined pipeline and forecast management.
Ability to translate workflow pain, productivity challenges, or tool consolidation needs into clear business value.
High ownership, coachability, resilience, and attention to detail across deal execution and follow-through.
Desirable:
Experience selling productivity or project management solutions, ideally in a fast-paced SaaS environment like ClickUp.
Proven success in high-velocity, transactional sales cycles - comfortable driving quick wins while building long-term customer relationships.
Familiarity with the land-and-expand sales model, including identifying initial entry points and rapidly expanding adoption across teams and departments.
Skilled in structured sales methods such as MEDDICC or MEDDPICC.
Ability to navigate and influence multiple stakeholders, accelerating expansion opportunities within customer accounts.
Passion for ClickUp's mission to make the world more productive, and a collaborative approach to working with internal teams to deliver exceptional customer experiences.
#LI-TG
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
Majors Account Executive
Location
United States - San Diego Office; United States - Boston Office
Employment Type
Full time
Location Type
Hybrid
Department
Sales
Compensation
$190K – $200K
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend
Overview
Application
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We’re looking for an Majors Account Executive who has a consistent track record of exceeding quota via net new account acquisition, plus some account management experience with expansion and renewals. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries.
You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. And, you’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing!
We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button!
The Role:
Own expansion opportunities across major accounts in your assigned region, focusing on organizations with 1,000–2,500 employees.
Convert account signals, free trials, demo requests, marketing-qualified demand, and product adoption into qualified commercial pipeline and durable revenue.
Run structured discovery to uncover workflow pain, stakeholder priorities, buying friction, and the business case for broader ClickUp adoption.
Deliver compelling demos and value-based conversations connecting ClickUp to cross-functional execution, visibility, efficiency, and executive outcomes.
Build and manage multithreaded deal plans across end users, managers, executives, procurement, and other decision-makers.
Partner closely with Growth, Marketing, Solutions Engineering, Customer Success, and other GTM teams to improve lead quality, account coverage, and conversion.
Maintain strong process discipline across forecasting, pipeline inspection, CRM hygiene, next-step control, and follow-through.
Surface repeatable insights on objections, account behavior, and expansion patterns to help refine the majors expansion motion.
Support more formal buying motions as needed, including RFIs, RFQs, and procurement-heavy evaluation.
Qualifications:
2-4 years of relevant sales experience, preferably in all sales cycles, from converting net new prospects to growing and retaining existing customers.
2-4 years of SaaS sales cycle experience.
Excellent written, verbal, and presentation skills.
Process-driven with diligent attention to detail.
Experience with completing and leading Requests for Information or Requests for Quotes.
Desirable:
Experience with project management software or other productivity tools.
Experience with e-commerce signup flows and field sales.
Experience with Slack, Front, Salesforce, and Outreach.
Some exposure to Customer Service and Technical Support processes, and sending responses quickly.
You prefer building rapport with customers over annoying, aggressive sales tactics.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is the all-in-one productivity platform that brings tasks, docs, chat, AI, and workflows together so teams can move faster with less friction. We’re hiring a Manager, Technical Account Management to lead a team supporting mid-market to enterprise customers across AMER. This role exists because our customers need a leader who can raise team execution, create clarity across onboarding, adoption, expansion, and renewal motions, and help translate customer complexity into repeatable, scalable outcomes.
The mission of this role is to lead a high-performing Technical Account Management team that helps customers realize fast value, deeper adoption, durable retention, and thoughtful expansion through a disciplined, data-driven, AI-augmented customer engagement motion.
What you’ll own
Lead, coach, and develop a team of Technical Account Management / post-sales customer leaders supporting mid-market to enterprise accounts across AMER.
Build a high-accountability operating rhythm with clear goals, performance expectations, coaching cadences, and KPI visibility across the team.
Ensure strong execution of the customer engagement process across onboarding, adoption, expansion, and renewal-risk moments so customers get consistent, high-quality support.
Use customer health signals, adoption data, renewal timing, and account context to help the team prioritize well, intervene early, and focus effort where it will have the greatest impact.
Lead or contribute to renewal strategy reviews, deal reviews, and executive business reviews that connect customer activity to business value, retention, and growth.
Partner closely with Sales, Professional Services, Solutions, Product, and other cross-functional teams to deliver a seamless customer experience and remove blockers quickly.
Act as a voice of the customer internally by surfacing patterns, risks, feedback, and opportunities that should inform process improvements, product direction, and team playbooks.
Help create clarity in a fast-changing environment by improving how the team operates, makes decisions, and scales customer coverage over time.
Build and operationalize AI-driven workflows, agents, and automated playbooks that enable the team to cover more accounts at higher quality with less manual effort.
Contribute domain expertise to scalable AI tools and processes that extend TAM best practices across the full customer base, not just individually managed accounts.
Drive AI adoption within the team as a core performance expectation, ensuring every TAM leverages AI as a force multiplier in their day-to-day customer motions.
Required qualifications
Significant experience in Customer Success, Technical Account Management, or a similar post-sales SaaS function, including experience managing high-performing customer-facing teams.
Experience supporting mid-market and enterprise customers in a B2B SaaS environment where retention, adoption, expansion, and executive stakeholder management matter.
Proven ability to coach teams through onboarding, value realization, renewal strategy, risk mitigation, and growth opportunities across a portfolio of accounts.
Strong operational judgment, including comfort using health scores, adoption data, renewal timelines, and account signals to prioritize work and improve outcomes.
Strong leadership, communication, and cross-functional collaboration skills, with the ability to influence both senior internal stakeholders and customer decision-makers.
Clear ownership mindset, strong prioritization habits, and the ability to operate effectively in a fast-moving environment with shifting priorities.
Ability to turn ambiguity into action by creating structure, reinforcing accountability, and helping teams execute consistently at scale.
Demonstrated ability to integrate AI tooling into team workflows to improve speed, coverage, and customer outcomes.
Willingness to actively contribute expertise toward building scalable AI-driven processes, not just consume existing tools.
Preferred qualifications
Experience with work management, collaboration, CRM, customer success, or workflow platforms where product adoption and change management are central to customer value.
Experience using tools such as Gainsight, Salesforce, or similar systems to manage account health, renewal planning, forecasting, and customer insights.
Experience building or scaling post-sales processes, playbooks, or team operating models in a high-growth environment.
Comfort leading executive business reviews, cross-functional account strategy conversations, and customer recovery plans for at-risk accounts.
Experience building or deploying AI agents, automated playbooks, or intelligent workflow systems that reduce manual effort and improve customer coverage at scale.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.
Manager, Technical Account Management
Location
United States
Employment Type
Full time
Location Type
Remote
Department
Customer Experience
Compensation
Annual OTE Range $140K – $195K
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend
Overview
Application
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is the all-in-one productivity platform that brings tasks, docs, chat, AI, and workflows together so teams can move faster with less friction. We’re hiring a Manager, Technical Account Management to lead a team supporting mid-market to enterprise customers across AMER. This role exists because our customers need a leader who can raise team execution, create clarity across onboarding, adoption, expansion, and renewal motions, and help translate customer complexity into repeatable, scalable outcomes.
The mission of this role is to lead a high-performing Technical Account Management team that helps customers realize fast value, deeper adoption, durable retention, and thoughtful expansion through a disciplined, data-driven, AI-augmented customer engagement motion.
What you’ll own
Lead, coach, and develop a team of Technical Account Management / post-sales customer leaders supporting mid-market to enterprise accounts across AMER.
Build a high-accountability operating rhythm with clear goals, performance expectations, coaching cadences, and KPI visibility across the team.
Ensure strong execution of the customer engagement process across onboarding, adoption, expansion, and renewal-risk moments so customers get consistent, high-quality support.
Use customer health signals, adoption data, renewal timing, and account context to help the team prioritize well, intervene early, and focus effort where it will have the greatest impact.
Lead or contribute to renewal strategy reviews, deal reviews, and executive business reviews that connect customer activity to business value, retention, and growth.
Partner closely with Sales, Professional Services, Solutions, Product, and other cross-functional teams to deliver a seamless customer experience and remove blockers quickly.
Act as a voice of the customer internally by surfacing patterns, risks, feedback, and opportunities that should inform process improvements, product direction, and team playbooks.
Help create clarity in a fast-changing environment by improving how the team operates, makes decisions, and scales customer coverage over time.
Build and operationalize AI-driven workflows, agents, and automated playbooks that enable the team to cover more accounts at higher quality with less manual effort.
Contribute domain expertise to scalable AI tools and processes that extend TAM best practices across the full customer base, not just individually managed accounts.
Drive AI adoption within the team as a core performance expectation, ensuring every TAM leverages AI as a force multiplier in their day-to-day customer motions.
Required qualifications
Significant experience in Customer Success, Technical Account Management, or a similar post-sales SaaS function, including experience managing high-performing customer-facing teams.
Experience supporting mid-market and enterprise customers in a B2B SaaS environment where retention, adoption, expansion, and executive stakeholder management matter.
Proven ability to coach teams through onboarding, value realization, renewal strategy, risk mitigation, and growth opportunities across a portfolio of accounts.
Strong operational judgment, including comfort using health scores, adoption data, renewal timelines, and account signals to prioritize work and improve outcomes.
Strong leadership, communication, and cross-functional collaboration skills, with the ability to influence both senior internal stakeholders and customer decision-makers.
Clear ownership mindset, strong prioritization habits, and the ability to operate effectively in a fast-moving environment with shifting priorities.
Ability to turn ambiguity into action by creating structure, reinforcing accountability, and helping teams execute consistently at scale.
Demonstrated ability to integrate AI tooling into team workflows to improve speed, coverage, and customer outcomes.
Willingness to actively contribute expertise toward building scalable AI-driven processes, not just consume existing tools.
Preferred qualifications
Experience with work management, collaboration, CRM, customer success, or workflow platforms where product adoption and change management are central to customer value.
Experience using tools such as Gainsight, Salesforce, or similar systems to manage account health, renewal planning, forecasting, and customer insights.
Experience building or scaling post-sales processes, playbooks, or team operating models in a high-growth environment.
Comfort leading executive business reviews, cross-functional account strategy conversations, and customer recovery plans for at-risk accounts.
Experience building or deploying AI agents, automated playbooks, or intelligent workflow systems that reduce manual effort and improve customer coverage at scale.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by ClickUp for a position based in the United States. Employers on this board attest they are hiring domestically.