About the role

april is looking for a motivated Associate Customer Success Manager to join our growing Customer Success team. In this role, you'll partner closely with a Senior Customer Success Manager, supporting some of our most strategic wealth management and enterprise clients while developing the skills needed to eventually manage your own book of business.

You'll gain hands-on experience participating in client meetings, driving day-to-day account management, coordinating cross-functional initiatives, and helping ensure successful partner outcomes. As you grow in the role, you'll progressively take ownership of client relationships, with the goal of independently managing enterprise accounts within your first year. Team members residing within the New York City metropolitan area are expected to work from our NYC office at least three days per week.

Key responsibilities

• Partner closely with Customer Success Manager(s) to support april's strategic wealth management and enterprise clients

• Participate in client meetings, implementation discussions, business reviews, and ongoing account management activities

• Build trusted relationships with client stakeholders while learning how to navigate complex organizations

• Own day-to-day client requests, follow-ups, and project coordination to ensure an exceptional partner experience

• Collaborate cross-functionally with Product, Engineering, Tax Operations, and Implementation teams to execute client initiatives

• Help identify opportunities to expand partner engagement and deliver additional value

• Gradually assume ownership of client calls and account management responsibilities as you develop in the role

Experience

• 2–5 years of experience in Customer Success, Account Management, Client Services, Relationship Management, or a similar customer-facing role

• Experience supporting enterprise, financial services, fintech, SaaS, or wealth management clients is preferred but not required

• Strong communication skills with the ability to build credibility and trust with both internal and external stakeholders

• Comfortable managing multiple priorities in a fast-paced, high-growth environment

• Highly organized with strong project management and follow-through skills

• Curious, coachable, and eager to grow into managing strategic enterprise accounts

• Analytical mindset with strong problem-solving abilities

• Exposure to tax, financial services, or wealth management is a plus, but not required

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

About the role

We are looking for a Tier 1 Tax Support Specialist to provide a broad spectrum of support to our customers and partners. You are the first line of defense, helping US taxpayers navigate through one of the most challenging times of the years. You will provide support relating to all inbound questions, prioritize escalations, liaise with partners and resolve issues. You will be collaborating with the tax team and the connection between product support and the tax technical team.

Key responsibilities

• Respond, prioritize and resolve tax related customer inquiries

• Speak to customers with empathy, helping them navigate questions around their tax filing situation through an understanding of federal and state tax forms and documents

• Monitor the tax workflow to identify any potential issues before they arise

• Liaise with partners, serving as a point of contact on any customer related issues

• Collaborate with the tax, product and engineering teams to quickly resolve issues

• Help us fulfill our mission of providing a world-class tax experience to all taxpayers

Experience

• 1–2 years of experience in a customer support, customer service, or customer success role, preferably in a fast-paced SaaS or technology environment.

• Excellent written communication skills with the ability to explain complex concepts clearly, professionally, and empathetically.

• Strong problem-solving and critical thinking skills with the ability to investigate issues and make sound decisions.

• Exceptional attention to detail and ability to follow established processes while maintaining accuracy.

• Ability to learn new systems, products, and workflows quickly in a rapidly changing environment.

• Proven ability to manage multiple priorities while maintaining a high level of customer satisfaction.

• Experience using customer support platforms such as Intercom, Zendesk, Salesforce, or similar CRM/ticketing systems.

• Comfortable working independently while collaborating effectively with cross-functional teams.

• High school diploma or equivalent required; bachelor's degree preferred.

Preferred Qualifications

• Previous experience supporting a FinTech, financial services, or tax technology product is highly desirable.

• Knowledge of U.S. individual income taxes or prior experience supporting tax software is a strong plus.

• Experience working in a high-volume, seasonal support environment.

• Familiarity with knowledge base management and documentation best practices.

• Experience analyzing customer trends and providing feedback to improve products or processes.

  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

About the role

april is looking for a Tax Services Manager who thrives in fast-paced environments, adapts quickly, and embraces challenges in a high-growth startup. In this role, you’ll lead a large team of remote tax professionals serving clients of financial partners who embed april’s pro tax services directly into their platforms. This is a fully remote, seasonal position (September 1, 2026 to April 30th 2027) with potential for full time employment.

This leadership role is ideal for someone with strong technical problem-solving skills, a data-driven approach to managing KPIs and team performance, proven people leadership, and a passion for building scalable operations. You'll join a fast-moving team where you'll help shape the future of tax through technology, AI-powered tools, and continuous innovation. Sound like you? Let’s change how taxes get done.

Key responsibilities

• Lead a remote team of Tax Experts delivering high-quality tax preparation and video consultations to customers of april's partners, including high-net-worth and small business clients.

• Oversee daily tax practice operations, including capacity management, productivity, funnel performance, customer escalations and adherence to SLAs

• Drive team performance to consistently meet or exceed KPI targets for customer satisfaction, service quality, and productivity

• Build a productive, high-energy, and supportive team culture that aligns with april’s values

• Develop systems and workflows to drive consistency, compliance, and efficiency

• Act as the voice of the customer— surfacing pain points, team insights, and opportunities for improvement to product, engineering, and operations teams

• Collaborate cross-functionally to test, launch and improve products, services, and expert tools

Experience

• 5+ years of experience managing customer-facing or operations teams in a fast-paced, high-volume environment, preferably in a remote setting

• Active EA or CPA credential and tax preparation experience are a plus, but not required

• Proven ability to lead high-performing teams and foster a supportive culture while achieving KPI targets for productivity, efficiency, throughput, and customer satisfaction

• Strong technical aptitude; able to identify, assess, and clearly explain product issues to the engineering team for resolution

• Willing to work outside of standard business hours, including evenings and weekends, as needed during our peak season from January through April

• A self-starter mindset—comfortable with change, learning by doing, and excited to help shape the future of the tax industry

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

About the role

april is looking for credentialed Tax Experts (Consultations) who thrive in fast-paced environments, adapt quickly, and care about delivering great service. In this role, you’ll prepare tax returns and give tax advice to clients using april’s professional tax services, which are embedded in our financial partners’ sites. You’ll be a part of a collaborative team where we build, learn, and iterate quickly, and your insights help shape the experience we deliver. This is a full time, US based position starting in January/February through April 30th, 2027. Sound like you? Let’s change how taxes get done.

Key responsibilities

• Conduct 45 minute client consultations via video calls to understand tax situations, gather key financial details, and identify filing needs and recommend tax-savings and planning opportunities during Eastern Time zone operating hours between 9 AM - 6 PM ET

• Build trust with customers and partners by delivering personalized tax consultations, clear guidance, and actionable tax planning recommendations tailored to each client's goals and circumstances.

• Provide written summaries following each consultation, documenting key findings, tax advice, planning recommendations, and required next steps

• Identify potential tax issues, risks, or optimization opportunities and recommend appropriate resolutions or strategies within scope of expertise

• Document client interactions, key decisions, and required follow-ups in a clear and structured manner to support accurate return preparation

• Share recurring client questions, edge cases, and process gaps with leadership and product teams to improve consultation workflows, tools, and overall client experience

Experience

• Active EA or CPA credential and a valid PTIN

• 5+ years of paid individual tax prep experience, including at least 30 returns prepared in each of the last two tax seasons with strong preference for remote work experience

• 2+ years of experience conducting virtual tax consultations and providing personalized tax planning recommendations to clients via video.

• Extensive experience preparing moderate to high-complexity returns, including multi-state, self-employment, rental, and investment income

• Proficient with professional tax software, comfortable navigating multiple systems and able to adapt quickly to new technology

• Experience working virtually with tax clients, including the use of client portals, e-signature platforms, secure document sharing, and online meeting tools

• Excellent written and verbal communication skills; able to explain complex tax concepts clearly and simply to customers

• Self-starter mindset—comfortable with change, learning by doing, and excited to help shape the future of the tax industry

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

About the role

april is looking for credentialed Tax Experts (Preparer) who thrive in fast-paced environments, adapt quickly, and care about delivering great service. In this role, you’ll prepare tax returns and give tax advice to clients using april’s professional tax services, which are embedded in our financial partners’ sites. You’ll be a part of a collaborative team where we build, learn, and iterate quickly, and your insights help shape the experience we deliver. This is a full time, US based position starting in January/February through April 30th, 2027. Sound like you? Let’s change how taxes get done.

Key responsibilities

• Prepare individual and business tax returns and meet with clients over video calls

• Utilize the company’s internal tax software platform, standardized workflows, and AI-enabled review tools, while adapting to system updates and evolving process requirements.

• Own the end-to-end client experience including document collection, client communication, and building trust through your expertise

• Consistently meet or exceed goals for customer satisfaction, service quality, and operational efficiency

• Solve complex filing situations using your professional judgement, tools and support from your team

• Share feedback with leadership and product teams to improve the product, processes, and overall customer experience as we scale

Experience

• Active EA or CPA credential and a valid PTIN

• 5+ years of paid individual tax prep experience, including at least 30 returns prepared in each of the last two tax seasons with strong preference for remote work experience

• Extensive experience preparing moderate to high-complexity returns, including multi-state, self-employment, rental, and investment income

• Proficient with professional tax software, comfortable navigating multiple systems and able to adapt quickly to new technology

• Experience working virtually with tax clients, including the use of client portals, e-signature platforms, secure document sharing, and online meeting tools

• Excellent written and verbal communication skills; able to explain complex tax concepts clearly and simply to customers

• Self-starter mindset—comfortable with change, learning by doing, and excited to help shape the future of the tax industry

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

About the role

april is looking for credentialed Tax Experts (Reviewer) who thrive in fast-paced environments, adapt quickly, and care about delivering great service. In this role, you’ll prepare tax returns and give tax advice to clients using april’s professional tax services, which are embedded in our financial partners’ sites. You’ll be a part of a collaborative team where we build, learn, and iterate quickly, and your insights help shape the experience we deliver. This is a full time, US based position starting in January/February through April 30th, 2027. Sound like you? Let’s change how taxes get done.

Key responsibilities

• Review individual and business tax returns prepared by tax preparers, ensuring accuracy, completeness, and compliance with applicable tax laws and regulations

• Comfortable using AI-enabled review tools as part of the workflow, with demonstrated ability to adapt to evolving review processes while applying sound judgment informed by professional experience.

• Conduct detailed quality assurance checks, identifying errors, inconsistencies, or optimization opportunities and providing clear corrections or guidance

• Oversee the finalization of tax filings, including sign-off/approval of returns prior to e-filing submissions and re-efiling after capturing and fixing rejection errors for timely acceptance of returns

• Handle complex or escalated tax situations, applying professional judgment and collaborating with internal experts as needed to resolve issues

• Support and mentor tax preparers by providing feedback, coaching, and reinforcing best practices to improve overall team quality and consistency

• Maintain strong client experience by addressing key tax-related questions, clarifications, or escalations in a clear and professional manner when needed

• Share recurring issues, process gaps, and product feedback with leadership and product teams to continuously improve tools, workflows, and overall filing accuracy and efficiency

Experience

• Active EA or CPA credential and a valid PTIN

• 5+ years of paid individual tax prep experience, including at least 30 returns prepared in each of the last two tax seasons with strong preference for remote work experience

• 2+ years experience reviewing moderate to high-complexity returns prepared by other tax professionals in a high-volume tax practice, including multi-state, self-employment, rental, and investment income

• Proficient with professional tax software, comfortable navigating multiple systems and able to adapt quickly to new technology

• Experience working virtually with tax clients, including the use of client portals, e-signature platforms, secure document sharing, and online meeting tools

• Excellent written and verbal communication skills; able to explain complex tax concepts clearly and simply to customers

• Self-starter mindset—comfortable with change, learning by doing, and excited to help shape the future of the tax industry

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

About the role

april is on the lookout for a driven Customer Success Manager - Banking to play a pivotal role in our client relationships. In this role, you'll have the unique opportunity to work hands on with our partners and act as their main point of contact. You'll have the chance to onboard and walk partners through our cutting edge implementation process—establish strong relationships and align with their specific expectations. This team works hands on to ensure alignment on partner needs as well as addressing any challenges to ensure retention.

If you’re all that and looking to collaborate, quickly adapt, and grow professionally you should definitely consider applying to join us on our journey! Team members residing within the New York City metropolitan area must maintain a minimum on-site presence of three days per week.

Key responsibilities

• Manage april’s most critical bank partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit april’s users

• Build a best-in-class partner management model

• Leverage industry knowledge to craft thoughtful partnership and product strategies

• Navigate banks and issuers to execute deals supporting said strategy and help ensure proper execution

• Gather inputs from and coordinate with internal cross-functional stakeholders (tax, product, engineering) on creation and execution of client strategy

• Help find the right stakeholders that can champion april, educating them on our value proposition and executing deals that address their needs and support our strategy

• Leverage significant industry experience to help our internal teams compose our holistic account management strategy

Experience

• 5+ YOE in Customer Success, Partner Management, Business Development, or a related role, ideally in the financial services industry (banks, credit unions, lenders, etc)

• Exposure to the tax or accounting industry is a plus, but not required

• A passion for product-centric environments and the ability to work effectively across teams with multiple dependencies

• Analytical thinking with a knack for problem-solving and creating value for partners and end users

• Strong communication and negotiation skills

• The ability to learn quickly, adapt to a fast-paced environment, and contribute to operational success

• A proactive mindset, with the drive to see projects through to completion

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

About the role

april is looking for an exceptional, driven, and technically visionary Staff Full-Stack Engineer to help shape the future of our platform and accelerate our mission to simplify taxes for everyone. You’ll play a central role in designing and building scalable systems and tools that enable our teams to deliver exceptional user experiences with speed and confidence. If you're passionate about technical leadership, enjoy solving complex architectural challenges, and want to make a meaningful impact on millions of users, we’d love to have you join us. Team members residing within the New York City metropolitan area must maintain a minimum on-site presence of three days per week.

Key responsibilities

• Critical, cross-functional engineering initiatives from design to development and deployment, ensuring quality and scalability

• Participate in technical decision-making and knowledge sharing across multiple teams

• Collaborate with Product, UX, and other stakeholders to deliver seamless and data-driven experiences

• Evaluate and introduce new tools, technologies, and practices that raise the bar for engineering excellence

• Guide by example - service ownership, observability, and operational best practices across the engineering organization

• Promote a culture of high standards, clean code, testing, and continuous improvement

Requirements

• 8+ years of experience as a software engineer, including 2+ years as a senior, staff or principal-level role

• Proven experience designing and building distributed systems at scale in cloud-native environments (GCP or AWS)

• Deep expertise in backend technologies, including microservices, event-driven architectures, and REST/gRPC APIs

• Strong hands-on experience with modern front-end frameworks (React, Vue, Angular) and full-stack engineering practices

• Fluency in system design and architecture - capable of balancing trade-offs between scalability, performance, and developer experience

• Track record of shaping technical direction and elevating team capabilities

• Passion for building high-impact, customer-facing products that are data-rich and intuitive

• Excellent communication and collaboration skills; ability to work cross-functionally and influence without authority

Bonus Points

• Experience with gRPC and Protocol Buffers in production environments

• Familiarity with CI/CD pipelines, infrastructure as code (Terraform), and container orchestration (e.g., Kubernetes)

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

About the role

april is looking for an engaging, proactive, and customer-obsessed Concierge Manager to build and lead a high-performing customer support function. This leader will be responsible for creating a best-in-class experience for our customers while supporting our growing team. As the Concierge Manager / Senior Manager, you will oversee a team of support professionals (some with tax experience and some without) who are united by a commitment to exceptional customer service.

Your team will serve as a critical bridge between our customers and tax professionals, helping ensure a seamless and thoughtful customer journey throughout the tax process. This is an opportunity to build a function from the ground up in a fast-paced, collaborative startup environment. You’ll partner closely with relevant stakeholders to shape the strategy, processes, and culture of a dynamic concierge organization designed to scale with the business.

Key responsibilities

• Build, manage, and scale the Concierge function and customer support team

• Hire, coach, and develop a high-performing team focused on empathy, responsiveness, and operational excellence

• Establish service standards, workflows, KPIs, and quality assurance processes

• Support customers with:

  • Document retrieval and collection

  • Consultation scheduling and rescheduling

  • Product-related questions

  • General tax return status and support inquiries

• Partner closely with Tax Operations and Tax Experts to ensure efficient customer handoffs and issue resolution

• Create and refine customer support processes that improve both customer satisfaction and operational efficiency

• Help define the customer experience strategy as the company continues to grow

• Identify opportunities for automation, tooling, and process optimization while maintaining a high-touch customer experience

• Foster a culture centered on accountability, collaboration, and customer care

Experience

• 5–8 years of experience in customer support, concierge services, operations, or related leadership roles

• Proven experience leading and developing customer-facing teams

• Strong operational and organizational skills with the ability to build processes from scratch

• Highly customer-focused with a proactive and solutions-oriented mindset

• Comfortable operating in a fast-paced startup or technology environment

• Ability to navigate ambiguity and scale teams and systems effectively

• Experience supporting complex or sensitive customer interactions is strongly preferred

Even better if

• Tax industry or financial operations experience

• Startup and/or high-growth tech company experience

• Experience building customer support or concierge functions from the ground up

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

About the role

april is looking for a Tax Product Specialist who will support tax products across the organization. This individual will be responsible for ensuring the accuracy of our tax calculations and expanding our e-file product to accommodate a broader range of tax scenarios. Their work will help drive revenue while maintaining compliance standards required for e-filing with the IRS and across all states. At april, our Tax Product Specialists operate at the intersection of data analysis and tax engineering. This role is ideal for someone with a meticulous mindset and an insatiable attention to detail. Do keep in mind that this is a remote role for all parties outside of NYC. Team members residing within the New York City metropolitan area must maintain a minimum on-site presence of three days per week.

Key responsibilities

• Turn federal and state tax forms and instructions into clean, structured logic our engineering team can actually build from

• Be the go-to tax brain for product and engineering teams when weird, tricky, or “wait… is this allowed?” questions come up

• Test our tax software outputs obsessively (and proudly) to make sure the numbers are right every time

• Stay ahead of changes in the individual tax code so surprises don’t make it into production

Experience

• Undergraduate in Accounting or a related field (or equivalent real-world experience that proves you know your stuff)

• Comfort living in Google Sheets

• Meticulous attention to detail — yes, the kind that notices a missing comma or off-by-point-zero-zero-one error

• Strong time-management and organizational skills (you can juggle without dropping things)

• Clear written and verbal communication skills—you can explain tax logic to both tax people and non-tax people

• Curiosity and grit: you like learning new things and don’t give up when the answer isn’t obvious

• A problem-solver’s mindset—you enjoy tracking down edge cases until they surrender

Even Better If You Have

• EA certification (or you’re actively working toward one)

• 3+ years experience filing individual income taxes

• Experience reading XML schema and Business Rules

• A knack for complex logic puzzles, brain teasers, or Sudoku style games

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

About april

april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.