Revenue Operations Manager
About August Health
At August Health, our mission is to empower the essential work of caring for our elders.
We achieve this by providing a modern operating platform and electronic health record (EHR) that enables senior living operators to deliver high-quality care with confidence.
Caregivers are the heart of senior living communities, embodying care, compassion, and well-being. Yet, they face increasing challenges—higher resident acuity, complex workflows, and staffing shortages. At August Health, we build tools that simplify their tasks, eliminate inefficiencies, and provide the insights they need to focus on what truly matters—caring for residents.
At August, we strive to live our values each day, in every interaction with our customers and with each other.
Be responsible – leave things better than you found them
Take ownership – be decisive and take action
Be ambitious – build something great
Keep an open mindset – communicate candidly and welcome new ideas
Be humble – celebrate each others’ successes and learn from our mistakes
Stay positive – assume best intent
About the Role
We're seeking a Revenue Operations Manager to build the RevOps function at August Health from the ground up. As our first dedicated RevOps hire, you'll own the systems, processes, and analytics that power our sales engine—reporting directly to the Head of Sales and supporting a rapidly growing GTM team. You'll design the operational foundation and refine the tech stack that lets our sales team focus on what they do best. If you're a builder who thrives on bringing order to fast-moving environments and turning data into decisions, this role is for you.
What You'll Do
Own and administer Hubspot as the source of truth for our revenue data, including data hygiene, property and field governance, deduplication, and automation that scales with the team
Define and own lifecycle stages, lead scoring, and routing across the funnel, including handoff criteria and follow-up SLAs between marketing and sales, plus reporting on whether they're being met
Build reporting that covers the full funnel from first touch to closed won, including marketing sourced pipeline
Design the lead flow for campaigns and events, from intake through assignment to follow-up in HubSpot and sales engagement tools
Build forecasting and pipeline analytics that give sales leadership clear visibility into pipeline health, conversion rates, revenue projections and pricing & packaging modelling
Own the end-to-end sales compensation function, design, model, and administer sales compensation plans, territories, and quotas. Calculate commission, obtain approval from Head of Sales, and provide Finance with monthly payout data
Evaluate and improve our GTM tech stack, identifying tools and integrations that increase rep productivity from marketing to success
Establish core sales processes and playbooks, defining stages, exit criteria, and operating rhythms as the team grows
Deliver insights and reporting to sales leadership that surface what's working, what's not, and where to focus next
Partner cross-functionally with finance, marketing, and customer success to keep revenue data and handoffs clean across the funnel
About You
3–5 years of experience in Revenue Operations or Sales Operations, ideally as an early ops hire who has built processes from scratch
Startup or scale-up experience and comfort operating in fast-paced, ambiguous environments where you define the playbook
Deep HubSpot expertise, including administration, automation, reporting, and integrations — you've led a HubSpot implementation or major cleanup, and been responsible for significant structural decisions
Experience supporting marketing as well as sales, including hands-on work in HubSpot Marketing Hub with lifecycle stages, workflows, forms, lists, and campaign reporting
Strong judgment about right-sizing process for a small but growing GTM team, with a bias toward the simplest solution that works
Strong analytical skills with the ability to build forecasts, dashboards, and pipeline models that drive decisions
Direct experience administering sales compensation plans, including commission calculation, payout processes, and exception management
Excellent communication skills with the ability to translate data into clear recommendations for sales leadership
A builder's mindset—resourceful, proactive, and energized by creating structure where none exists
Healthcare or senior living industry exposure is a plus, but not required
About our team
Our team brings together deep expertise in technology, healthcare, and company-building. We’ve led teams at Apple, Google, Landmark Health, and Adobe, co-founded and exited multiple companies, shipped products used by hundreds of millions of users, and managed clinical teams caring for thousands of patients.
Backed by top-tier Silicon Valley investors, we are partnering with some of the largest senior care organizations in the U.S. to transform the future of senior living.
We offer market-competitive compensation based on experience and ability, including significant equity option grants. Our benefits prioritize your well-being with 100% company-paid premiums for health, dental, and vision coverage, along with company contributions to your HSA. We help you plan for the future with a 2% 401(k) match, and support your physical and mental health through services like Rightway Health Advocacy and Spring Health Mental Wellness. Beyond traditional benefits, we offer a flexible time off policy, 100% paid family leave, and all-expenses-paid, in-person company offsites twice a year.
Product Enablement Manager
About August Health
At August Health, our mission is to empower the essential work of caring for our elders.
We achieve this by providing a modern operating platform and electronic health record (EHR) that enables senior living operators to deliver high-quality care with confidence.
Caregivers are the heart of senior living communities, embodying care, compassion, and well-being. Yet, they face increasing challenges—higher resident acuity, complex workflows, and staffing shortages. At August Health, we build tools that simplify their tasks, eliminate inefficiencies, and provide the insights they need to focus on what truly matters—caring for residents.
At August, we strive to live our values each day, in every interaction with our customers and with each other.
Be responsible – leave things better than you found them
Take ownership – be decisive and take action
Be ambitious – build something great
Keep an open mindset – communicate candidly and welcome new ideas
Be humble – celebrate each others’ successes and learn from our mistakes
Stay positive – assume best intent
About the Role
As August Health’s first dedicated Product Enablement Manager, you’ll own how employees learn, understand, and stay current on our product.
This is a highly cross-functional role sitting within the Product organization and partnering closely with Customer Experience, Sales, Support, and Product Marketing. You’ll be responsible for improving and scaling the programs, processes, and content that help employees ramp quickly, confidently explain our product, and stay up-to-date as the platform evolves.
August Health has already invested in product training, documentation, and onboarding programs. You’ll build on that foundation by improving how product knowledge is created, communicated, and reinforced across the company. You’ll partner closely with Product Managers, Customer Experience leaders, Sales, and Product Marketing to translate product changes into effective learning experiences that help teams confidently support customers.
This role is ideal for someone who loves teaching, thrives in fast-moving environments, and gets energized by helping others succeed. You’re equally comfortable designing a learning program, facilitating a live training session, and diving deep into product workflows to understand how things work.
What You’ll Do
Own Strategy & Onboarding: Define the product enablement roadmap and build scalable onboarding resources to help new hires ramp quickly.
Drive Ongoing Education: Partner with Product Managers and Product Marketing to translate product updates and launch materials into timely, effective internal training programs.
Create Scalable Learning Experiences: Design and facilitate live training (workshops, office hours) and develop role-specific self-service content (videos, guides, and knowledge checks) for Customer Experience, Sales, and Support teams.
Measure & Optimize: Define metrics for enablement effectiveness (training participation, product knowledge) and optimize our knowledge systems to ensure content remains accurate and easy to discover.
Your ultimate goal: accelerate new hire onboarding, build scalable knowledge systems, and ensure our teams are confident and equipped for every product launch.
Who You Are
You have experience in product enablement, learning and development, customer education, training, or a related field.
You are an exceptional communicator who can simplify complex concepts and make them approachable.
You genuinely enjoy teaching and helping others learn, and have a track record of making complex concepts approachable and engaging for diverse audiences.
You are engaging, energetic, and comfortable facilitating training sessions for groups of varying sizes.
You adapt your communication style to different audiences and learning styles.
You excel at building relationships and collaborating across teams.
You are highly organized and can manage multiple projects simultaneously.
You are comfortable operating in ambiguity and building programs from the ground up.
You are curious enough to dive deep into product details and understand how customers use our software.
You believe great enablement is not just about content creation—it’s about driving behavior change and measurable outcomes.
Bonus Points
Experience at a SaaS startup or high-growth technology company.
Experience supporting Customer Success, Support, Implementation, or Sales teams.
Experience building onboarding or employee training programs.
Experience as an educator, trainer, instructional designer, or learning specialist.
Familiarity with healthcare, senior living, or electronic health record software.
Familiarity with billing or accounting software.
About our team
Our team brings together deep expertise in technology, healthcare, and company-building. We’ve led teams at Apple, Google, Landmark Health, and Adobe, co-founded and exited multiple companies, shipped products used by hundreds of millions of users, and managed clinical teams caring for thousands of patients.
Backed by top-tier Silicon Valley investors, we are partnering with some of the largest senior care organizations in the U.S. to transform the future of senior living.
We offer market-competitive compensation based on experience and ability, including significant equity option grants. Our benefits prioritize your well-being with 100% company-paid premiums for health, dental, and vision coverage, along with company contributions to your HSA. We help you plan for the future with a 2% 401(k) match, and support your physical and mental health through services like Rightway Health Advocacy and Spring Health Mental Wellness. Beyond traditional benefits, we offer a flexible time off policy, 100% paid family leave, and all-expenses-paid, in-person company offsites twice a year.
Customer Success Manager, Billing
About August Health
At August Health, our mission is to empower the essential work of caring for our elders.
We achieve this by providing a modern operating platform and electronic health record (EHR) that enables senior living operators to deliver high-quality care with confidence.
Caregivers are the heart of senior living communities, embodying care, compassion, and well-being. Yet, they face increasing challenges—higher resident acuity, complex workflows, and staffing shortages. At August Health, we build tools that simplify their tasks, eliminate inefficiencies, and provide the insights they need to focus on what truly matters—caring for residents.
At August, we strive to live our values each day, in every interaction with our customers and with each other.
Be responsible – leave things better than you found them
Take ownership – be decisive and take action
Be ambitious – build something great
Keep an open mindset – communicate candidly and welcome new ideas
Be humble – celebrate each others’ successes and learn from our mistakes
Stay positive – assume best intent
About the Role
As a Billing Customer Success Manager, you’ll be the trusted advisor helping senior living operators achieve measurable outcomes through August Health. You’ll own the customer relationship from post go live through renewal—driving adoption, engagement, and long-term success. You’ll work cross-functionally with Implementation, Product, and Support teams to ensure each customer realizes the full value of our solution.
Billing at August is a modern, intuitive solution that helps communities streamline their invoicing and payment processes, reduce errors, and improve financial transparency for operators and families alike. In this role, you’ll play a key role in shaping the customer experience, building scalable processes, and helping senior living communities unlock real value from day one.
What You’ll Do
Serve as the main point of contact for assigned customers, building and maintaining strong, long-lasting client relationships.
Assess and understand existing customer configurations, workflows, and data structures—identifying the best system configuration approaches to meet evolving customer needs.
Develop a deep understanding of each customer’s goals, business challenges, and success metrics.
Rapidly understand how a customer’s current system is configured.
Conduct regular check-ins and strategic calls to foster engagement and trust.
Drive platform adoption and ensure customers are utilizing key features to achieve ROI
Monitor customer health metrics and proactively address risks.
Identify early signs of dissatisfaction and work cross-functionally to resolve issues.
Identify and nurture opportunities for expansion, including upsells.
Lead regular success reviews with key stakeholders to evaluate performance, outcomes, and future goals.
Analyze customer data to surface insights, trends, and opportunities for optimization.
Partner with customers to define measurable success metrics and report on progress.
Advocate for customer needs internally and contribute to product feedback loops
Represent the company at customer sites, conferences, and strategic meetings (travel up to 25%)
The Ideal Candidate
Strong financial literacy, with experience in billing, accounting, business office management, revenue cycle management, or another finance-related discipline
Experience in healthcare or senior living operations is a plus, but not required—we can teach the industry; you bring the financial aptitude
Comfortable working in spreadsheets (Excel/Google Sheets) and learning new systems quickly
Strong problem-solving skills with a willingness to dig into ambiguous or unfamiliar challenges
Clear and professional communication skills, with comfort in customer-facing settings
Proactive and resourceful—willing to take ownership and figure things out
Excited to work in a fast-paced, evolving environment
Nice to have:
Experience with data entry, data analysis, or system configuration
Exposure to SaaS, healthcare, or senior living environments
About our team
Our team brings together deep expertise in technology, healthcare, and company-building. We’ve led teams at Apple, Google, Landmark Health, and Adobe, co-founded and exited multiple companies, shipped products used by hundreds of millions of users, and managed clinical teams caring for thousands of patients.
Backed by top-tier Silicon Valley investors, we are partnering with some of the largest senior care organizations in the U.S. to transform the future of senior living.
We offer market-competitive compensation based on experience and ability, including significant equity option grants. Our benefits prioritize your well-being with 100% company-paid premiums for health, dental, and vision coverage, along with company contributions to your HSA. We help you plan for the future with a 2% 401(k) match, and support your physical and mental health through services like Rightway Health Advocacy and Spring Health Mental Wellness. Beyond traditional benefits, we offer a flexible time off policy, 100% paid family leave, and all-expenses-paid, in-person company offsites twice a year.
Senior Data Analyst
About August Health
At August Health, our mission is to empower the essential work of caring for our elders.
We achieve this by providing a modern operating platform and electronic health record (EHR) that enables senior living operators to deliver high-quality care with confidence.
Caregivers are the heart of senior living communities, embodying care, compassion, and well-being. Yet, they face increasing challenges—higher resident acuity, complex workflows, and staffing shortages. At August Health, we build tools that simplify their tasks, eliminate inefficiencies, and provide the insights they need to focus on what truly matters—caring for residents.
At August, we strive to live our values each day, in every interaction with our customers and with each other.
Be responsible – leave things better than you found them
Take ownership – be decisive and take action
Be ambitious – build something great
Keep an open mindset – communicate candidly and welcome new ideas
Be humble – celebrate each others’ successes and learn from our mistakes
Stay positive – assume best intent
About the Role
At August, our data-driven approach and customer-obsessed culture are critical to our success as a company and brand. As August grows, we're building analytical expertise across our team and we're looking for a Senior Data Analyst to join our Data team while partnering closely with Customer Success to help our clients better support their communities and caregivers.
You'll be the bridge between data and customer empowerment, setting the standard for how August turns customer data into strategic narratives. These are the stories that show senior living communities how data can simplify workflows, reduce administrative burden, and free caregivers to focus on resident care.
What You’ll Do
Lead deep-dive analyses on customer data to surface non-obvious opportunities for how communities can better support caregivers and streamline workflows
Design and own scalable, reusable dashboards, reports, and visualizations that the whole Customer Success org relies on to demonstrate value to clients
Partner with Customer Success on Quarterly Business Reviews (QBRs), customer meetings, and strategic initiatives
Present findings to customers and translate complex data into clear, actionable recommendations
Define and drive scalable data processes and analytics best practices, and influence the Insights roadmap through strategic feedback to Product and Engineering teams
Understand senior living operations and caregiver workflow patterns to identify pain points and opportunities that empower care teams
Scope ambiguous, open-ended business questions from Customer Success and leadership into structured analyses with minimal direction
Define the metrics and self-serve tooling that let Customer Success answer routine questions without an analyst in the loop
About You
6+ years of data analyst experience with advanced SQL skills (window functions, CTEs, query optimization)
Track record of independently owning analytics projects from ambiguous ask to shipped insight
Solid understanding of statistics for practical business applications
Customer-obsessed mindset with concrete examples of helping customers meet their goals
Experience presenting to external stakeholders and working directly with customers
Understanding of data structures, privacy, and responsible data stewardship
Excellent communication skills - you can make complex data accessible to anyone
Experience with Python for data analysis and visualization tools like Looker, Omni, or similar
Healthcare data experience (EHR systems, medical terminology) is a plus
About our team
Our team brings together deep expertise in technology, healthcare, and company-building. We’ve led teams at Apple, Google, Landmark Health, and Adobe, co-founded and exited multiple companies, shipped products used by hundreds of millions of users, and managed clinical teams caring for thousands of patients.
Backed by top-tier Silicon Valley investors, we are partnering with some of the largest senior care organizations in the U.S. to transform the future of senior living.
We offer market-competitive compensation based on experience and ability, including significant equity option grants. Our benefits prioritize your well-being with 100% company-paid premiums for health, dental, and vision coverage, along with company contributions to your HSA. We help you plan for the future with a 2% 401(k) match, and support your physical and mental health through services like Rightway Health Advocacy and Spring Health Mental Wellness. Beyond traditional benefits, we offer a flexible time off policy, 100% paid family leave, and all-expenses-paid, in-person company offsites twice a year.
Senior Full Stack Engineer
About August Health
At August Health, our mission is to empower the essential work of caring for our elders.
We achieve this by providing a modern operating platform and electronic health record (EHR) that enables senior living operators to deliver high-quality care with confidence.
Caregivers are the heart of senior living communities, embodying care, compassion, and well-being. Yet, they face increasing challenges—higher resident acuity, complex workflows, and staffing shortages. At August Health, we build tools that simplify their tasks, eliminate inefficiencies, and provide the insights they need to focus on what truly matters—caring for residents.
At August, we strive to live our values each day, in every interaction with our customers and with each other.
Be responsible – leave things better than you found them
Take ownership – be decisive and take action
Be ambitious – build something great
Keep an open mindset – communicate candidly and welcome new ideas
Be humble – celebrate each others’ successes and learn from our mistakes
Stay positive – assume best intent
About the Role
We're looking for an experienced full stack developer to join us, preferably someone with several years of experience building and shipping complex, consumer-facing applications.
Our frontend:
Our core technologies are React & TypeScript
We have 2 offline enabled PWAs using IndexedDB via DexieJS & Google Workbox
We are leaning into the Effect ecosystem
Our backend:
Our core technologies are Scala, Play Framework, and PostgreSQL
Deployed on AWS via Kubernetes
We don’t expect you to have deep experience with all of the above, but we absolutely expect you to have deep experience with some of the above.
About You
7+ years professional experience as a software engineer
Experience working in engineering organizations and familiarity with product focused software development cycles
Ability to thrive in a startup environment that’s full of ambiguity - experience balancing tradeoffs to make complex decisions where there is no ‘right’ answer
Good communication and personal skills; ability to interact and work well with the team
Interest in development of company culture and its reflection in our engineering practices
Ability & desire to mentor other engineers
About our team
Our team brings together deep expertise in technology, healthcare, and company-building. We’ve led teams at Apple, Google, Landmark Health, and Adobe, co-founded and exited multiple companies, shipped products used by hundreds of millions of users, and managed clinical teams caring for thousands of patients.
Backed by top-tier Silicon Valley investors, we are partnering with some of the largest senior care organizations in the U.S. to transform the future of senior living.
We offer market-competitive compensation based on experience and ability, including significant equity option grants. Our benefits prioritize your well-being with 100% company-paid premiums for health, dental, and vision coverage, along with company contributions to your HSA. We help you plan for the future with a 2% 401(k) match, and support your physical and mental health through services like Rightway Health Advocacy and Spring Health Mental Wellness. Beyond traditional benefits, we offer a flexible time off policy, 100% paid family leave, and all-expenses-paid, in-person company offsites twice a year.
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