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Senior Manager, Product Marketing
Bilt Rewards · New York
Pay
$100k–140k
Setting
On-site
What’s the role?
As a Senior Manager of Product Marketing for Enterprise and Retail Partnerships, you will own the story of how Bilt shows up with our biggest partners, from big box retailers to sports organizations and beyond. You'll shape the narrative, positioning, and go-to-market strategy for our enterprise and retail partnership programs, making sure every partner launch is clear, compelling, and built to drive results for both the partner and Bilt.
You'll develop and drive messaging and customer journeys across every touchpoint, turning complex partnership offerings into intuitive, motivating experiences that educate members, drive adoption, and sustain long-term engagement. Because our partners span so many industries, you'll need to quickly understand each partner's brand, customers, and goals, and tailor how Bilt's products and benefits come to life for them.
In this role, you will…
• Manage go-to-market strategy for new enterprise and retail partner launches, including messaging development, customer journey strategy, and asset creation
• Own the timeline and core milestones for go-to-market deliverables to ensure smooth, on-time launches across multiple partners at once
• Develop partner-specific positioning and messaging that fits each vertical, from big box retail to sports and entertainment
• Ensure impactful, relevant, and consistent messaging for existing partnerships across all always-on customer channels, updating as products and programs evolve
• Create and maintain sales enablement, training, and informational materials, such as pitch decks, one-pagers, and launch guides, to educate and activate partners and our internal Enterprise team
• Partner cross-functionally with Enterprise, Product, Brand, Lifecycle, Design, and Partnerships to bring Bilt's products and benefits to life across our site, app, lifecycle channels, brand channels, media opportunities, in-person experiences, and more
• Collaborate with marketing counterparts at partner companies to co-create and launch joint initiatives with their approval
• Analyze campaign, partner, and product performance, and use results to iterate on product marketing strategy and partner playbooks
• Help build repeatable launch frameworks and best practices as our enterprise and retail partnership business scales
In terms of qualifications, we’re seeking:
• 4+ years of marketing experience, ideally in product marketing, partner marketing, or B2B marketing
• Experience at a fintech, loyalty, retail, or adjacent category
• Experience marketing through partnerships, co-marketing, or B2B2C programs is a strong plus
• Driven, hard-working, self-starter who can thrive in a fast-paced environment
• Experience with copywriting, deck and asset creation, and an eye for design
• Ability to understand complex products, customer needs, brand voice, and marketing channel mechanics across different industries
• Cross-functional coordination and strong interpersonal skills, including comfort working with external partner teams
• Organized and detail-oriented, with the ability to manage multiple launches at once
• Ability to work quickly and efficiently in high-pressure situations
Benefits:
• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
• Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
• Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Senior Manager, Product Marketing is $100,000 - 140,000 and will be eligible for equity and an annual performance-based bonus.
Listed by Bilt Rewards for a position based in the United States. Employers on this board attest they are hiring domestically.
Software Engineer, AI
Bilt Rewards · New York
Pay
$170k–300k
Setting
On-site
What is Bilt?
Bilt is the membership for where you live. We started by rewarding people on their biggest expense, rent, and have grown into a network connecting members, property managers, and local merchants across dining, travel, fitness, and everyday spending.
The role
Concierge runs in the Bilt app, on the web, and over SMS, iMessage, and email. Members use it for dining, rent, payments, travel, and support. Restaurants and property managers use it to talk with their customers, and their staff use it as an assistant. It handles tens of thousands of conversations a day, with 2–3x spikes at the start of every month, and you'll build and run the backend behind all of it.
What you'll work on
• Agent capabilities end to end: tools, workflows, prompts, and the integrations with Bilt and partner systems behind them
• The agent runtime: multi-agent orchestration, context and memory, prompt caching, and routing across frontier and open-weight models
• Performance: p50 and p99 across the full request path, bursty traffic, and cost per conversation
• Eval harnesses, LLM judges, and conversation replay, so every model and prompt change is measured before it ships
• Assistants for merchants' staff that work from the business's own data, and browser agents that can act where no API exists
• Proactive features that drive engagement with members and merchants' customers: briefings, follow-ups, and outreach that land at the right moment
• The conversation platform: one inbox where the agent, merchant staff, and Bilt support share threads across SMS, iMessage, email, web, and in-app chat
• Messaging: realtime streaming replies, attachments, message ordering and idempotent delivery, carrier and iMessage sending limits, and handing off to a person at the right moment
• Authentication and fine-grained authorization, so the agent only sees and does what it should for members, merchants, and staff
How we build
We are an AI-native team. Agents are part of how we write, review, debug, and operate everything.
• Writing. Coding agents like Claude Code and Devin write much of our code. You design it, review it, and own what ships
• Reviewing. Every PR gets AI review against rules we write down (prompt-cache pitfalls, security, performance) before a human codeowner signs off
• Debugging. Agents have access to our production tooling through an internal MCP gateway: logs, traces, analytics, feature flags, and the service catalog. Investigations usually start with an agent pulling the evidence
• Sharing context. Repos carry agent instructions, and we keep a shared library of skills and playbooks, so recurring work becomes a single command and every agent starts with the team's context
• Owning. Each engineer owns a large surface from design through rollout and on-call. We ship daily behind flags, treat performance and availability as acceptance criteria, and read real conversations, not only dashboards
You have
• 4+ years building and operating backend services in production
• Strength in at least one backend language and experience running services in the cloud. We mostly use Python (FastAPI), Java (Quarkus), and Go on Google Cloud
• Solid distributed systems fundamentals (async processing, pub/sub, idempotency, retries, caching), and you debug across services with logs, traces, and metrics
• Hands-on experience with LLMs, at work or on your own, and curiosity about making them reliable
• Product judgment: you can read a bad conversation and tell whether the cause is the prompt, a tool, the data, or a service
• Daily use of AI coding agents, and good judgment about when to trust their output
• Clear writing. Design docs, PR descriptions, and the prompts you give agents all matter here
Bonus
• Shipped an LLM-powered feature to real users, and can explain what broke and how you measured it
• Agent frameworks (Google ADK, LangGraph, or similar), tool calling, evals, LLM-as-judge
• Model serving and inference: provider routing, open-weight models, latency and cost tuning
• Messaging or realtime infrastructure
• Browser automation or computer-use agents
• Identity and access: OAuth/OIDC, token exchange, fine-grained authorization
Benefits
• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for yourself as often as you need it.
• Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
• Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt Rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Back End / AI Engineer is $170,000 - $300,000 (based on YOE/level), and you will be eligible for equity and an annual performance-based bonus.
Listed by Bilt Rewards for a position based in the United States. Employers on this board attest they are hiring domestically.
Organic Social Lead
Bilt Rewards · New York
Pay
$140k–160k
Setting
On-site
What’s the role?
Bilt's organic social presence is how millions of people meet us — in their feeds, in their neighborhoods, and in the middle of culture. We're hiring an Organic Social Lead to run the execution of that presence: a director-level producer who owns our organic social output end to end, led by Instagram, with TikTok as a growing second pillar and support across LinkedIn and X.
This is a hands-on senior seat on our Brand & Comms pod. You'll concept, produce, write, and publish great content every week — working daily with product marketing, comms, design, and our product video/paid team, and directing a bench of freelance creatives. It starts as an individual contributor role with a real path to building a team over time.
In this role, you will…
• Own Bilt's organic social calendar end to end — concept, produce, write, and publish great content every week
• Lead Instagram as our flagship social channel, build out TikTok as the second pillar, and support LinkedIn and X
• Drive creative concepting — develop posts, formats, and series rooted in what's happening in culture right now
• Direct and manage freelance creatives — designers, editors, makers — to keep weekly output consistently high
• Partner with product marketing, comms, design, and the product video/paid team to ship social alongside launches and campaigns
• Write captions and social-first copy, with editorial oversight from the Senior Content Director
• Own publishing and community management — posting, comments, and channel health day to day
• Build the workflows, formats, and content series that grow Bilt's organic presence, and lead your own initiatives and campaigns
• Track what breaks through, read the performance, and fold those learnings into the next round of concepts
In terms of qualifications, we’re seeking:
• Must Have:
• Proof you've taken social content from 0 to 1 — a channel, program, or body of work you built, not just maintained
• A portfolio of social content you directly produced that broke through the noise — reach, engagement, or cultural impact you can point to
• Deep, current fluency in Instagram and working fluency in TikTok; familiarity with LinkedIn and X
• Strong producer and project management instincts — you've run a content pipeline and shipped on a weekly cadence
• Experience directing external creatives — freelancers, designers, editors — from concept to shipped post
• Sharp social copy skills — you write your own captions
• Comfortable owning comments and day-to-day community presence
• Able to work fully in-office in NYC
• Nice to Have:
• Strong design background — great taste, a rich reference library, a sense of where culture is moving; hands-on design skills or experience art-directing designers
• Video editing background (Premiere, CapCut, After Effects, or similar)
• Experience at consumer, lifestyle, media, or culture-adjacent brands
• Familiarity with social publishing and analytics tooling
Benefits:
• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
• Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
• Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Organic Social Lead is $140,000 - 160,000 and will be eligible for equity and an annual performance-based bonus.
Listed by Bilt Rewards for a position based in the United States. Employers on this board attest they are hiring domestically.
Director, Creator Marketing
Bilt Rewards · New York
Pay
$150k–180k
Setting
On-site
What’s the role?
We're looking for a creator marketing leader to own and scale Bilt Originals, our flagship creator program. You'll set the strategy and roadmap for how Bilt shows up across creator tiers, platforms, and content formats — and turn creator partnerships into measurable brand and business impact, not just reach.
This is a senior individual contributor role on our New York brand team. You'll work hand-in-hand with growth, content, social, and creative teams, manage the program's budget and investment strategy, and build the systems — creator selection, contracting, briefing, measurement — that make the program scale.
In this role, you will…
• Own the creator marketing strategy and roadmap for Bilt Originals, scaling the program across creator tiers, platforms, and content formats
• Lead the full lifecycle of creator activations — deal management, content pipelines, and on-time delivery aligned to marketing campaigns
• Partner with growth and content teams to leverage creators across organic and paid social
• Integrate creator-led content into broader brand campaigns and turn high-performing creator content into scalable paid and organic assets
• Own the measurement strategy — KPIs, reporting frameworks, and benchmarks — using tools like Sprinklr and CreatorIQ to optimize investment
• Establish creator selection criteria and build a high-quality creator ecosystem focused on long-term, mutually valuable partnerships
• Develop comprehensive content briefs and guidelines that drive quality, on-brand creator content
• Own creator marketing budgets and investment strategy across fees, production, paid amplification, and experiential
• Set scalable best practices for creator contracting, compensation, usage rights, exclusivity, approvals, disclosure, and brand safety
• Co-manage exclusive events and experiences that engage and inspire our creator community
In terms of qualifications, we’re seeking:
• Must Have:
• Bachelor's degree
• 7–8 years of experience in creator management, with a track record of building and growing successful creator programs at a brand
• Proven creator strategies that drive measurable brand and business outcomes — beyond reach and engagement
• Deep understanding of social platforms, content types, creator ecosystems, and performance metrics
• Experience owning creator budgets and negotiating partnerships — talent fees, usage rights, exclusivity, paid amplification
• Strong analytical skills; able to translate creator and social performance data into clear business insights and recommendations
• Experience building scalable creator programs and systems, not just managing individual campaigns
• High emotional intelligence, strong interpersonal skills, and a collaborative approach that builds alignment across diverse stakeholders
• Excellent organizational and project management skills, with an ownership mentality and bias for action in fast-paced environments
• Nice to Have:
• Hands-on experience with creator platforms such as CreatorIQ and Sprinklr
• An established network across the creator ecosystem
• Experience with creator events and experiential programming
• Experience managing external agencies or vendor partners
• Background in lifestyle, consumer, or brand marketing
Benefits:
• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
• Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
• Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Director, Creator Marketing is $150,000 - 180,000 and will be eligible for equity and an annual performance-based bonus.
Listed by Bilt Rewards for a position based in the United States. Employers on this board attest they are hiring domestically.
Customer Support - Remote
Bilt Rewards ·
Pay
Not listed
Setting
Remote
What's the role?
As a Customer Support Team Member, you will serve as the first point of contact for our members through chat support and handling support tickets. Please note, this role will require to work a weekend schedule. We will provide comprehensive training to ensure you are thoroughly knowledgeable about our product, enabling you to offer our members exceptional support and resolve their initial inquiries with care.
**This position has a start date of November 9th, 2026. All new hires are required to attend in-person onboarding training in New York City for their first week (November 8-13, 2026). Training will continue for an additional 4 weeks and requires full-time availability from Monday - Friday, 9AM to 6PM ET with 100% attendance. Candidates with pre-scheduled commitments or availability conflicts during these hours will not be eligible for this cohort.**
In this role, you will…
• Respond to member inquiries through our chat platform as the first line of support
• Handle entry-level support tickets related to payment, loyalty, and general questions within the Bilt Rewards platform
• Triage incoming tickets, identify emerging trends, and escalate complex issues to relevant internal departments
• Document member interactions and escalate ongoing patterns to senior team members
• Collaborate remotely with internal teams and our BPO partners to address and resolve member issues effectively
• Develop a deep understanding of our products, features, and services through comprehensive training programs
• Stay updated on new product releases and enhancements to effectively communicate benefits to members as the company scales
• Maintain organization and patience while understanding the specifics of each member's needs and the unique nuances of each partner's business operations
• Adapt to diverse business models and tailor your support approach to meet individual member needs
• Provide exceptional customer service through digital channels, even when handling complex inquiries
In terms of qualifications, we’re seeking:
• 0-2+ years of professional experience in customer support, operations, or related field
• Extremely organized with strong written and verbal skills.
• A team player who’s able to learn new platforms quickly and is patient and adaptable in a fast-paced environment.
• Driven to take on new responsibilities, with an ability to stay focused on assigned tasks.
• Strong attention to detail with the intelligence to use critical thinking for solutions. Flexibility - We are disrupting an industry so changes to traditional processes should be expected.
• Ability to deal with extremely confidential and sensitive information.
Benefits:
• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
• Competitive PTO - Because we believe that working hard shouldn’t mean always working.
• Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
At Bilt, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Customer Support Team Member is $50,000 - 55,000 and will be eligible for equity and an annual performance-based bonus.
Listed by Bilt Rewards for a position based in the United States. Employers on this board attest they are hiring domestically.
Lead Solutions Engineer - Enterprise
Bilt Rewards · New York
Pay
$200k–280k
Setting
On-site
What’s the role?
We're building a new Solutions Engineering/Architecture function to sit ahead of every complex enterprise partnership. Where our Forward Deployed Engineers build integrations after a deal is scoped, you're the technical architect shaping what we're actually proposing to sell in the first place — designing the product and integration approach for enterprise partners whose needs go well beyond "connect API A to API B." You'll work closely with Sales, Partnerships, and Product to translate a prospective partner's business and technical environment into a concrete, sellable solution design, then hand that design to the Forward Deployed Engineering team to build. This is a design and influence role, not an implementation role — you generally won't be writing the integration code, and travel is occasional (key discovery sessions, executive pitches) rather than the frequent client-to-client travel expected of the FDE role — but your judgment directly shapes what we build and what we can promise enterprise customers.
In this role, you will:
• Partner directly with Sales, Partnerships, and Product on enterprise deals where the "solution" isn't an off-the-shelf integration — it's a product or feature that needs to be designed
• Translate a prospective partner's technical environment, constraints, and business goals into a concrete solution architecture and API/integration design
• Lead technical discovery calls and solutioning sessions with prospective enterprise partners' technical and business stakeholders
• Produce the technical assets that make a deal sellable: architecture diagrams, API contracts, technical proposals, scoping documents
• Hand off validated solution designs to the Forward Deployed Engineering team, staying engaged as design authority through build when questions or tradeoffs arise
• Identify when a partner's ask requires an actual new product or feature — not just an integration — and work with Product to scope and prioritize that work
• Build reusable solution patterns, proposal templates, and a knowledge base as this function scales
• Represent technical feasibility and design perspective in internal deal-review and prioritization conversations
In terms of qualifications, we’re seeking:
• 7+ years in Solutions Engineering, Solutions Architecture, Sales Engineering, or hands-on product engineering at a high-growth company, or in a role partnering directly with large enterprise/big-tech customers
• Demonstrated ability to design a technical solution for a need that didn't fit an existing product — not just configuring or integrating one that already exists
• Strong technical background — credible on APIs, auth, data flows, system architecture — combined with genuine customer-facing polish
• Experience translating ambiguous customer/business requirements into a concrete proposal both engineering and the customer can act on
• Comfortable being the technical voice in high-stakes enterprise sales conversations, without being the person who implements the result
• Strong written and verbal communication — producing docs and diagrams that both engineers and enterprise executives need to understand
• Open to occasional travel for key discovery sessions or executive pitches — meaningfully less than the FDE role's frequent client-to-client travel.
• Bonus: Experience building/scaling a Solutions Engineering/Architecture function from scratch; experience partnering with or working inside a large enterprise/big-tech organization; payments, loyalty, retail/POS, or fintech experience; people-management or program-building experience.
Benefits:
• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for yourself as often as you need it.
• Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
• Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt Rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Lead Solutions Engineer is $200,000 - $280,000 (based on YOE/level), and you will be eligible for equity and an annual performance-based bonus.
Listed by Bilt Rewards for a position based in the United States. Employers on this board attest they are hiring domestically.
Enterprise Account Executive - Atlanta
Bilt Rewards · Atlanta
Pay
$100k–130k
Setting
On-site
What's the role?
We're hiring an Enterprise Account Executive to grow the Bilt Alliance with the largest multifamily owners and operators in the country. You'll own your market end to end — finding the right partners, getting in front of C-suite and executive decision makers, and closing deals that put Bilt in front of hundreds of thousands of residents.
Atlanta is your first market. You'll be on the ground and in partner offices, building the relationships that turn into signed and launched partnerships. This is a builder's seat: you'll help shape the playbooks, processes, and scripts the enterprise team runs on as we scale.
We are currently only seeking candidates who live in Atlanta and are willing and able to travel to partners 100% of the time.
In this role you will...
• Own the full sales cycle — prospecting, initial outreach, product demos, negotiation, close, and expansion
• Sell into C-suite, VP, and Director-level executives at large multifamily owners and operators
• Spend significant time in market prospecting and meeting partners face to face
• Build and manage a pipeline of large enterprise opportunities, starting in Atlanta
• Navigate complex, multi-threaded deals through procurement, legal, and operations stakeholders
• Represent Bilt at industry conferences to grow our presence across the US
• Partner with Customer Success to launch signed partners and expand existing accounts
• Act as the bridge between partners and our product teams, bringing market feedback into what we build
• Work with Sales Ops and Marketing to build the playbooks, processes, and scripts for the next stage of growth
• Attract top-tier talent to the team
In terms of qualifications we're seeking:
• 5+ years of quota-carrying sales experience with a consistent record of meeting and exceeding quota
• Experience managing complex enterprise sales processes — multi-threading, procurement, long cycles
• Comfort selling to C-suite, VP, and Director-level executives
• Willingness to travel up to 75% for conferences, prospecting, and partner visits
• Based in Atlanta, GA
Nice to have:
• Experience in real estate, multifamily, or proptech
• Experience opening a new market or territory from scratch
• Experience building sales playbooks and processes alongside Sales Ops and Marketing
Benefits:
• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We've got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we're here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don't think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn't mean always working. Take time for you as often as you need it.
• Exclusive Employee-only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
• Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt's salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for an Enterprise Account Executive is $100,000-130,000 (OTE up to $400,000) and will be eligible for equity.
Listed by Bilt Rewards for a position based in the United States. Employers on this board attest they are hiring domestically.
Account Manager - Rentals
Bilt Rewards · New York
Pay
$110k–150k
Setting
On-site
What's the role?
As Account Manager - Rentals, you will be responsible for leading and executing property management strategies across the Bilt Alliance network. You'll play a crucial role in ensuring successful property onboarding, property and resident engagement, and maintaining strong relationships with property management teams. This position combines property management expertise with loyalty program knowledge to drive resident adoption and satisfaction.
In this role you will...
• Lead the implementation and execution of new property onboarding processes, including managing kick-off calls, pre-launch preparations, and post-launch success monitoring
• Develop and maintain comprehensive training programs for property management teams, focusing on Bilt platform utilization and resident engagement strategies
• Oversee the property onboarding tracker and ensure smooth integration processes for both large-scale launches and individual property additions
• Manage and optimize the training strategy for new property teams, including creation and delivery of training materials
• Manage day-to-day operations and relationship development for a portfolio of smaller alliance partnerships, serving as the primary point of contact
• Support member services escalations and inquiries for enterprise accounts, collaborating with internal teams to resolve complex resident issues
• Lead monthly Q&A sessions with property portfolios
• Maintain regular communication with key stakeholders
• Act as operational leader for site teams across Property Management Companies, including visiting regional conferences with partners and becoming a face within their teams
• Travel regularly to attend industry events, conferences, and conduct in-person partner visits to strengthen relationships and support property teams
In terms of qualifications we're seeking:
• 3-5 years of professional experience in property management, leasing, or multifamily marketing roles
• Strong understanding of property management systems and leasing operations
• Technical onboarding experience and experience with CRM systems + property management software
• Familiarity with Zendesk or similar customer service platforms
• Excellent project management skills with ability to handle multiple property onboarding processes simultaneously
• Superior communication and presentation skills, with experience in training and educational content development
• Data-driven approach to problem-solving with strong analytical capabilities
• Demonstrated ability to build and maintain strong relationships with property management teams
• Ability to travel 25-30% of the time for industry events, partner meetings, and on-site support
Bonus Points:
• Experience with loyalty programs or rewards platforms
• Background in multifamily marketing or resident retention programs
• Knowledge of property management systems (Yardi, RealPage, etc.)
• Previous experience in a training or education role within real estate
• Understanding of fintech or real estate technology products
• Experience managing partnership accounts or client success roles
• Customer service or member support experience
Benefits:
• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We've got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we're here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don't think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn't mean always working. Take time for you as often as you need it.
• Exclusive Employee-only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
• Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt's salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for an Account Manager - Rentals is $110,000-150,000 and will be eligible for equity and an annual performance-based bonus.
Listed by Bilt Rewards for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Specialist - Rentals
Bilt Rewards · New York
Pay
$70k–120k
Setting
On-site
What’s the role?
As a Product Specialist on the Rentals pod, you will be the dedicated customer advocate for the resident rent payment experience and the housing platform that powers our multifamily partners. This role exists to make sure the products we ship are not only thoughtfully designed and launched, but continuously maintained and improved through tight feedback loops between our internal teams, our property manager partners, and residents.
You will sit at the intersection of product operations, product analysis, and quality assurance, working across the end-to-end leasing journey — from a resident finding and signing a lease to paying rent every month. You will partner closely with Product, Engineering, Design, Operations, and Support to pressure-test flows, track performance, and surface the insights that make the experience better for both residents and the operators who serve them.
In this role, you will…
• Represent residents and property manager partners in Rentals pod discussions and decision making
• Run full product journeys end to end — leasing, onboarding, and monthly rent payment — to understand the real experience
• Test new features, enhancements, and partner integrations across environments as the first line of defense for product quality
• Document, prioritize, and drive bugs and usability issues to resolution in Linear alongside engineering and product
• Monitor core product and business metrics tied to adoption, usage, and payment success across the Rentals platform
• Analyze resident and partner behavior to identify trends, edge cases, failure points, and improvement opportunities
• Partner directly with multifamily operators to understand how each partner's business works, and translate that into product feedback
• Surface downstream implications for internal teams, partners, and residents before and after launch
• Translate learnings from testing, support signals, and experimentation into clear, prioritized recommendations
• Build and refine AI workflows using tools like ChatGPT, Gemini, and Claude to speed up testing, analysis, and documentation
In terms of qualifications, we’re seeking:
• 2+ years of experience in a product role — product operations, product analytics, QA, consulting, or similar
• Deeply obsessive about user experience and product quality, with natural attention to detail and strong product intuition
• Genuine curiosity — you dig into how something works and why it broke rather than logging it and moving on
• Strong partnering skills: able to work directly with external partners, understand their business, and map what you learn onto product feedback
• Strong analytical skills and comfort working with product and business data
• Ability to synthesize quantitative signals and qualitative feedback into actionable insights
• Excellent communication skills with the ability to clearly articulate issues and recommendations
• High comfort using AI tools such as ChatGPT, Gemini, or Claude in day-to-day work, and the ability to design and iterate on AI-driven workflows
• Nice to have:
• Experience in proptech, multifamily, or real estate technology
• Experience working closely with engineering and design teams
• Familiarity with analytics tools or SQL
• Experience supporting both consumer and partner-facing products
Benefits:
• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
• Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
• Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Product Specialist is $70,000 - 120,000 and will be eligible for equity and an annual performance-based bonus.
Listed by Bilt Rewards for a position based in the United States. Employers on this board attest they are hiring domestically.
Director, Technical Integrations - Rentals
Bilt Rewards · New York
Pay
$150k–165k
Setting
On-site
Bilt Rewards Careers
Listed by Bilt Rewards for a position based in the United States. Employers on this board attest they are hiring domestically.
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