Jobs - Jobs4Americans

ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. PRODUCT STRATEGY & OPERATIONS Clipboard Health is a marketplace that connects healthcare facilities with professionals looking for shifts. Our largest customers run complex operations, and when something isn't working, the problem often sits across multiple teams, systems, and stakeholders. A customer may be implementing a new product, dealing with a complex integration, or facing an operational issue with no obvious owner or solution. That's where you come in. As a Product Strategy & Operations team member, you'll work directly with some of our most important enterprise customers while partnering closely with Product, Engineering, and Operations. You'll take ambiguous problems, figure out what's actually happening, and drive the work required to solve them. This isn't a role where you hand over a recommendation and move on. You'll own critical initiatives from understanding the problem through implementation and resolution. WHAT YOU'LL DO - Own complex customer and product problems from diagnosis through resolution - Work directly with enterprise customers to understand their challenges, manage expectations, and build strong relationships with stakeholders ranging from operators to VP and Director-level leaders - Lead complex implementations, particularly involving areas such as time clock compliance, payroll, and integrations with systems like ADP and UKG - Break ambiguous problems into clear workstreams, priorities, owners, and timelines - Dig into data and customer feedback to identify root causes and separate symptoms from the underlying problem - Partner closely with Product and Engineering to investigate issues, define solutions, and improve the product based on what you're seeing with customers - Coordinate across Product, Engineering, Operations, and other internal teams to unblock work and keep critical initiatives moving - Communicate clearly and directly with customers and internal stakeholders, especially when priorities shift or things aren't going according to plan - Identify recurring customer problems and patterns, and use those insights to help improve our product and how we operate - Travel to customer sites occasionally when being there in person will help move an important problem or implementation forward WHAT WE'RE LOOKING FOR - 2–6 years of experience in consulting, strategy and operations, implementation, customer strategy, or another role where you've managed complex problems and demanding stakeholders - Experience working directly with clients or customers, ideally in situations where you were responsible for managing relationships and navigating difficult conversations - Comfortable operating in ambiguity. You can walk into a situation with incomplete information, ask the right questions, and create a clear plan - Strong analytical and problem-solving skills. You know how to dig beneath the topline and get to the root cause of an issue - Excellent verbal and written communication skills. We'd feel confident putting you in front of senior customer stakeholders - Strong stakeholder management skills and the ability to drive work across teams without direct authority - Highly organized and able to manage multiple workstreams, priorities, and stakeholders at once - A strong sense of ownership. You'd rather be responsible for the outcome than simply complete your piece of the work - Curious, resourceful, and persistent when the answer isn't obvious Consulting backgrounds are often a strong fit, particularly for candidates who have experience solving ambiguous problems, working directly with clients, and driving complex projects across multiple stakeholders. However, we're open to candidates from other backgrounds with the same core skill set. LOCATION This is an onsite role based in our San Francisco office for ~2 days per week. We're also open to candidates who are willing to relocate to the Bay Area. THE INTERVIEW PROCESS At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. Our process is designed around that: 1. Preliminary Screen 2. Case Study 3. Case Study Interview 4. Hiring Manager Interview 5. Culture Interview 6. Reference Check 7. Offer! Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Listed by Clipboard Health for a position based in the United States. Employers on this board attest they are hiring domestically.

Marketing

96 days ago

In-House Content Creator

Clipboard Health · San Francisco, California, United States

Pay

$85k–110k

Setting

Remote

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Listed by Clipboard Health for a position based in the United States. Employers on this board attest they are hiring domestically.

Sales

99 days ago

Manager, Strategic Partnerships

Clipboard Health · San Francisco, California, United States

Pay

$155k–215k

Setting

Remote

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Listed by Clipboard Health for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

124 days ago

Applied Scientist

Clipboard Health · San Francisco, California, United States

Pay

$160k–225k

Setting

Hybrid

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Listed by Clipboard Health for a position based in the United States. Employers on this board attest they are hiring domestically.

Hospital & Health Care

144 days ago

Operations Strategy Associate

Clipboard Health · San Francisco, California, United States

Pay

$60k–90k

Setting

Remote

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ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW The Operations Strategy Associate role is a generalist role at Clipboard suited for the “all-around athlete” type who can do it all and wants exposure to a range of problems and opportunities. You’re likely someone who’s interested in and capable of solving different problem types, you’re resourceful, adaptable, and confident you can figure it out if you can sink your teeth in deep enough. These are the ingredients for a problem-solver who is eager to flex into multiple different types of roles and responsibilities depending on what’s needed and most impactful. While we know that you'll likely start working within one of our Operations teams, we don’t know exactly what work or projects you’ll drive out of the gate, so you’ll notice the work we’re advertising isn’t entirely specific. Some candidates may begin in more execution-focused roles within Operations, depending on their strengths, while others may take on project or team leadership earlier on. But we’ll make a few promises about the role: it will be high-impact, fast-paced work that directly affects our customers, product, and business. WHAT YOU MAY DO Because you'll be joining the business where your strengths and our highest priorities intersect, no two Associates have exactly the same experience. Here are a few examples of the types of work you may own: - Redesign our process for reaching out to workplaces about converting them to new methods of payment, such as getting customers who send checks to start paying us via eCheck to speed up the cash conversion process. - Research, vet, and onboard a new vendor that embeds AI agents into our customer-facing efforts. - Build an internal predictive analytics model to catch bad payers earlier with high accuracy. - Spearhead a quality task force that ensures top quality for our biggest customers. - Manage a team of agents within one of our Operations teams. - Work directly within workflows, including handling customer interactions, resolving issues, and identifying opportunities to improve the front line processes. WHO WE'RE LOOKING FOR We find those who are most successful in this type of role: - Are insatiably curious and notice non-obvious clues and patterns: Curiosity https://creatingvalue.substack.com/i/46535664/noticing-and-curiosity sits atop our company values. Understanding something from first principles and getting to the root cause of the problem will often reveal the best solution, and a natural and unwavering curiosity to keep asking questions and digging will take you most of the way. - Roll up their sleeves and go to the source: There are multiple ways to say this: touching reality, dogfooding, seeing for yourself, going to the front-lines, etc. Don’t just take someone’s word for it – go find out yourself by testing the feature, or listening to the agent call, or calling the customer, or executing the workflow. This is how you seek truth. - Bring a tenacity and persistence to problem-solving: You’ll hit walls and find yourself in uncertain and unfamiliar situations. If you can sit with the uncertainty, look at the problem from new angles, and keep applying pressure to a problem – you’ll position yourself for breakthroughs. - Bounce back from failure quickly: You’ll make mistakes, move in the wrong direction, and stumble from time-to-time. Just avoid big mistakes and don’t make the same mistakes twice, and learn from them quickly. Worry less about failing and more about losing momentum in your feedback loop. If you fail cheaply and quickly, that's worth the lesson/learning you get in return. We are hiring multiple people and will continue hiring indefinitely for this role. We won’t close the funnel prematurely based on other candidates, but may periodically pause applications due to volume. We will hire everyone who meets our threshold of excellence and hope you meet our criteria. We do not require any experience for this role. Experience will be taken into consideration for both (a) the work you’re placed into once hired and (b) compensation. In addition to experience, these two items are determined by performance during the interview process. WHY JOIN CLIPBOARD? - We are remote-first, giving you the flexibility to work with us from many places. - Fast-Paced startup environment. Join a company that values curiosity, independence, and growth. - A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials. - Opportunity to make a significant impact with our customers on both sides of the marketplace. HIRING PROCESS 1. Application 2. Case Study 3. Case Interview with one of our Operations Leaders 4. Interview with our Head of Operations 5. Interview with one of our Co-CEOs *After submitting your application, please check your spam folder periodically over the next few days for updates. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Listed by Clipboard Health for a position based in the United States. Employers on this board attest they are hiring domestically.

Legal

189 days ago

Counsel, Legislation and Government Relations

Clipboard Health · San Francisco, California, United States

Pay

$190k–220k

Setting

Remote

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ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ABOUT THE ROLE AND IDEAL CANDIDATE: You have a deep knowledge of state and federal legislative processes. You have experience working with legislators and executive agencies in order to advance new policy ideas and to help shape regulatory decisions. You understand the mechanics and motivations that trigger executive agency enforcement actions, and you feel comfortable advising a diverse, fast-moving business on how to address policy and legal questions. You are able to effectively work with a variety of different stakeholders to advance policy initiatives and to resolve legal questions. You are eager to bring your government relations and legal experience to an in-house role on a small and supportive team that affords opportunity for professional growth. You look forward to channeling your skills as a negotiator, advocate, and strategist into supporting and advocating for a mission-driven and groundbreaking business. You embrace and are not deterred by ambiguity and are eager to support a rapidly growing business in a fast-paced startup environment. You are willing to quickly dive in on new and “unfamiliar” legal issues. While you are passionate about government relations, you are also eager to take on more traditional legal work, in whatever area the team and the business need support. You are excited to support the company through both government relations outreach and legal advising. RESPONSIBILITIES: - Identify specific legislative and regulatory goals in various states. - Engage with state and federal lobbyists to draft proposed legislation and regulations. - Create coalitions with other stakeholders who share our vision for legislative and regulatory change. - Monitor relevant state and federal legislation and regulatory changes. - Work with business teams, including the Product and Sales to implement any required legislative and regulatory changes after conducting a risk analysis of compliance, including the dollars in risk for noncompliance. - Provide legal advice to business teams across a range of issues and topics. - Prepare responses to regulator inquiries. - Manage contracts with outside counsel to ensure deliverables are on time, within budget, and responsive to the business’ needs. - Lead external relations campaigns to engage stakeholders on advocacy issues that affect the business. - Work cross-functionally to identify, investigate, and manage risks across the business. - Analyze and provide guidance to the company on evolving rules, regulations, compliance requirements, and trends impacting the tech and healthcare industries. - Manage a range of legal matters, including but not limited to human resources, independent contractor classification, and state registration requirement work streams. WHAT SUCCESS LOOKS LIKE 90 DAYS IN: - You have developed and implemented a plan to address a company priority through government relations in at least two new states or two new outreach strategies. - You have developed and implemented a plan to work with a specific group of stakeholders to promote the company’s interests. - You have taken ownership over and fine tuned the company’s legislative and regulatory monitoring system and shared insights and trends that are digestible by both the legal team and internal business partners. - You have contributed to drafting and updating at least one company policy and improving at least one substantial cross-functional process. - You have integrated yourself and are supported the business on at least one workstream that is outside of “traditional” government relations work. NEED TO HAVE: - JD, with admission to a state bar. - At least 5 years of relevant legal experience and/or government relations experience (at a well-respected lobbying firm, law firm, as an in-house attorney, or in a high-level government role including legislative outreach). - At least 2 years of experience working in state or federal government. - Experience engaging legislators and government regulators. - Bias toward action and solving (not just spotting) problems. - Ability to take ownership of your work and manage projects independently. - Excellent communication and writing abilities. - Ability to work under pressure and autonomously and meet tight deadlines. - Agility and flexibility to take on new tasks and responsibilities when necessary to support the business and legal team’s needs in a fast-moving, rapidly scaling, and dynamic tech company. - Ability to engage with and interpret government data from databases and other sources. - Experience working cross-culturally and with diverse, global teams. - Ability to travel throughout the United States. NICE TO HAVE: - Experience with labor and employment law that will assist you in serving as a regular advisor to the company’s Human Resources team. - Track record of drafting legislation, regulations, and amendments that have been adopted into law. INTERVIEW PROCESS: - Resume Review - Case Study - Case Interview with a member of our Legal team - Hiring Manager interview with our Head of Legal - Executive Interview with our Co-CEO SALARY: The base salary range for this position is $190,000 - $220,000. This role will also be eligible for discretionary annual bonus (paid on a quarterly basis) and/or equity compensation. The range provided is Clipboard's reasonable estimate of the salary for this role. The actual amount may differ based on factors such as experience, knowledge, skills, abilities, and location. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Listed by Clipboard Health for a position based in the United States. Employers on this board attest they are hiring domestically.

Hospital & Health Care

196 days ago

Strategy & Ops Associate, Applied AI

Clipboard Health · San Francisco, California, United States

Pay

$100k–140k

Setting

Remote

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Listed by Clipboard Health for a position based in the United States. Employers on this board attest they are hiring domestically.

Customer Service

221 days ago

Client Support Specialist (Workplaces - B2B)

Clipboard Health · Kingston, Jamaica

Pay

Not listed

Setting

Remote

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Listed by Clipboard Health for a position based in the United States. Employers on this board attest they are hiring domestically.

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