Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

Dandy is seeking a Senior Mechatronics Engineer to join our elite Precision Robotics R&D team. This role is the technical cornerstone for developing the mechatronic architecture of our next-generation Special Purpose Machines (SPM) for manufacturing custom-made prosthetics.

As an engineer with 6+ years of experience, you will bridge the gap between high-level robotic theory and physical execution. You will be responsible for building the "nervous system" of our machines—integrating actuators, sensors, and motion control into a cohesive, high-performance architecture. This is a hybrid role in the South Bay, where you will drive innovation from initial concept and rapid prototyping through to production-ready systems.

What You’ll Do

• System Architecture & Design: Architect and integrate complex robotic hardware systems, including precision actuators, sensors, and electromechanical subsystems, ensuring they meet the micron-level reliability required for manufacturing custom-made prosthetics.

• Special Purpose Machine Design Expertise: Apply deep technical knowledge of both additive (3D printing) and subtractive (milling, grinding, polishing) processes to design versatile, high-precision manufacturing platforms.

• High-Fidelity Prototyping: Lead the rapid prototyping of components and conduct rigorous structural/thermal analyses. Validate designs through intensive performance testing and failure-mode analysis (FMEA).

• Cross-Functional Integration: Act as the primary technical interface between mechanical, electrical, firmware, and software teams to ensure seamless system integration and optimization of system dynamics.

What We’re Looking For

• Experience: 6+ years of machine-building experience, specifically in hardware, mechatronics, or robotics engineering with a focus on system-level architecture for production systems.

• Education: B.S./M.S. or Ph.D. in Mechatronics, Mechanical, Electrical, or Robotics Engineering.

• Founding Mindset: Proven ability to work as an individual contributor in an early-stage environment while possessing the leadership skills to scale a team.

• Technical Mastery: * Expert-level proficiency with Solidworks or similar platforms and a deep understanding of varied fabrication and manufacturing processes.

  • Profound knowledge of robotic kinematics/dynamics, motor controllers, and simulation tools

  • Hands-on experience with sensor integration, embedded systems, and manufacturing design execution.

• Soft Skills: Exceptional analytical and problem-solving skills, with the ability to mentor junior engineers and manage multiple projects in a high-velocity high growth environment.

• Ability to self-direct, self-managing issues to closure involving all necessary teams, and adapt quickly to program changes.

• Willingness to travel to suppliers, manufacturing, and testing facilities as required throughout product development (~20% travel)

Bonus Points For

• ​​Experience working as a System or Mechanical Engineer for an Automation System Integrator or OEM, with a track record of delivering turnkey automated solutions.

• Advanced Motion Control: Knowledge of waveform tuning, custom PLC programming (Beckhoff/TwinCAT), or experience with high-performance motion controllers (ACS, Elmo, Others).

• Experience with laser interferometry, high-resolution optical encoders, and sub-micron calibration techniques for milling and printing paths.

• Expertise in integrating Automated Optical Inspection (AOI) and 3D vision systems into robotic workflows for real-time quality feedback.

• Advanced capability in FEA/CFD for thermal and vibration analysis of high-speed robotic linkages and spindles.

• Experience with the design or qualification of custom brushless motors, linear actuators, or robotic end-effectors.

• Robotic Safety: Knowledge of ISO 10218 or ISO 13482 standards for robotic system safety and collaborative operation.

Req ID: J-984

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting .

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

We are looking for an experienced Facilities and Maintenance Manager to join our team in a brand new manufacturing facility in Provo, UT. This role will supervise and perform a wide variety of tasks related to the maintenance and repair of the manufacturing equipment and facilities.

These tasks are vital to the safety and efficiency of the manufacturing team, and to the quality of the finished product. The ideal candidate will understand the need for timely and consistent completion of tasks. They will also be comfortable in a fast-paced manufacturing environment, performing urgent repairs or day-to-day preventative maintenance.

What You'll Do

• Manage and perform routine maintenance on manufacturing and facilities equipment, including cleaning, calibrations, inspections, testing, etc.

• Manage and perform reactive maintenance as needed

• Develop and execute improvement initiatives for minimizing equipment downtime, improving team efficiency, etc.

• Serve as the primary point of contact for production staff on all facilities and maintenance issues

• Assist the Facilities and Safety Manager in managing various site projects, including meeting with contractors and performing administrative work

• Manage assembly and moving of furniture and equipment as needed

What We're Looking For

• 3+ years of experience in a facilities and/or manufacturing maintenance leadership role

• Experience with development of preventive maintenance schedules and familiarity with CMMS systems

• Understanding of basic safety protocols, including proper use of PPE and Lockout/Tagout procedures

• Understanding of basic building code requirements

• Basic mechanical, electrical, and plumbing skills

• Basic finish skills, including paint and drywall

• Ability to read and interpret building plans

• Ability to lift 75+ pounds, work within a confined space, climb ladders, and perform other physical tasks

• Ability to work occasional overtime/weekends as needed to support production goals and equipment shutdowns

• Demonstrated proficiency in speaking, reading, writing, and understanding the English language

Bonus Points For

• Experience with automation equipment and/or PLCs

• Certifications in any facilities discipline, particularly mechanical, electrical, or plumbing

• First aid/CPR certification

• Forklift experience/certification

Req ID: J-1223

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting .

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Position Overview

Dandy is seeking an Enterprise Account Manager to oversee and grow relationships with our largest and most strategic customers — multi-location dental groups, DSOs, and key enterprise accounts. You will serve as the primary partner to executive and clinical leaders, driving value across their organizations through consultative engagement, data-driven insights, and expansion strategies.

As the owner of a smaller, high-impact book of business, your primary goal is to increase average revenue per practice and retain the existing business by delivering exceptional customer experiences, identifying strategic growth opportunities, and aligning Dandy’s solutions to enterprise-level business objectives. You will collaborate closely with Sales, Operations, Product, and Support teams to ensure seamless execution and measurable results for our largest partners.

Key Responsibilities

Strategic Account Management

• Own a portfolio of Dandy’s largest, most complex customers (multi-location groups and enterprise accounts).
  Develop and execute strategic account plans to drive retention, expansion, and customer satisfaction.

• Leverage data and performance metrics to identify trends, opportunities, and risks across your book of business.

• Serve as a trusted advisor to executive, clinical, and operational stakeholders, ensuring alignment between Dandy’s offerings and customer goals.
  

Commercial Growth

• Identify and execute on upsell, cross-sell, and expansion opportunities across locations and departments.
  Partner with enterprise procurement, operations, and finance teams to negotiate renewals and new commercial terms.

• Lead conversations around scaling scanner deployments, doctor activations, and adoption of new Dandy products and services.
  

Customer Relationship Leadership

• Build and maintain executive-level relationships with key stakeholders at top accounts.

• Deliver strategic business reviews, performance insights, and partnership roadmaps to demonstrate ROI and strengthen collaboration.

• Anticipate customer needs and lead proactive initiatives to prevent churn and accelerate growth.
  

Clinical & Operational Expertise

• Develop a deep understanding of dental group operations, digital workflows, and the evolving competitive landscape.

• Speak fluently in the language of clinicians and business operators to offer credible, tailored recommendations.
  Collaborate with Dandy’s product and clinical teams to provide feedback that drives innovation and customer success.
  

Cross-Functional Collaboration & Continuous Improvement

• Partner with Sales, Customer Support, Training, and Product to ensure seamless onboarding, implementation, and scaling.

• Contribute insights from enterprise accounts to influence product roadmap and operational improvements.

• Continuously experiment with engagement strategies, value frameworks, and communication approaches to enhance performance.
  

Qualifications

• 5+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales, ideally within the dental or healthcare technology industry.

• Proven success managing and growing large, complex, multi-location customer accounts.

• Strong commercial acumen with a track record of driving upsells, cross-sells, and renewals in enterprise environments.

• Exceptional communication and negotiation skills, with experience engaging executive stakeholders.

• Analytical and data-driven, with the ability to translate metrics into actionable insights.

• Comfortable navigating ambiguity, managing competing priorities, and influencing cross-functional teams.

• Highly motivated, performance-oriented, and passionate about improving the customer experience.

• Willingness to travel for key customer meetings, industry events, and company offsites.

Req ID: J-1218

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting .

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

Sales Development Representatives (SDR) will serve as the starting point for all new Inbound client relationships, making this a crucial role within our organization. Successful SDRs will interface confidently and professionally within the market and qualify leads that help build the pipeline for our sales team. We’re building out our New York City and Salt Lake City area team of Sales Development Representatives (SDRs) to generate meetings to fill the top of our sales funnel as we build the go-to-market function in this office from the ground up. You’ll be an essential part of a growing group of incoming sales professionals that will drive revenue during this next stage of our hypergrowth. Our SDR team operates in a hybrid environment out of our office in NYC/Lehi where we are in the office Tuesday-Thursday and work remotely on Mondays and Fridays. If you are looking to join a fast-paced team with fantastic sales career growth, and advancement opportunities, this is the place to be!

What You’ll Do

• Serve as the initial point of contact to a wide range of dental practice prospects

• Utilize email, phone, and other creative channels to reach prospective clients through outbound tactics

• Track your sales activity using Salesforce and other software tools

• Overcome objections, pitch the Dandy value proposition, and move prospects forward in the sales process

• Work seamlessly with senior sales leadership to meet high-level KPIs and revenue targets

• Partner with Account Executives on client handoffs

• Be a part of ongoing career upleveling and account executive training opportunities

What We're Looking For

• 0-2+ years of sales experience in a high-growth startup environment (SaaS work is highly preferred)

• Experience with cold calling (SMB targets are a big plus)

• Commitment to continuous improvement and desire to learn new sales concepts via rigorous trainings

• Ability to punch through ambiguity and ramp up quickly with limited resources

• Experience with standard sales tools and a desire to explore and implement new tools to further streamline the sales process

• Overall track record of professional and academic success

Bonus Points For

• Outstanding professional references to share

• Proficient in the use of Salesforce or Outreach

• Experience with marketplace models

• Love of blitz growth environments

• Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting .

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Position Summary

We are seeking a highly motivated and strategic Manager, Enterprise Growth to lead our Enterprise Account Management team supporting our largest DSO (Dental Service Organization) partners. This role owns the engine that drives growth across DSO accounts: expanding the number of product lines (PLs) sold into each practice, increasing practice penetration within every DSO, and preventing churn. The Manager will build, test, and scale the funnel, cadences, and coaching that make AM output predictable, while partnering closely with RevOps to operationalize the whitespace model across the team.

Responsibilities

Team Leadership & Development

• Lead, coach, and develop a team of Enterprise Account Managers driving growth across strategic DSO partners

• Set clear performance expectations and monitor funnel KPIs (calls, pickups, meetings, close rate) with ongoing feedback and coaching

• Build a high-performance, quota-driven culture focused on accountability and continuous testing

• Partner with leadership on hiring, onboarding, and training; identify and develop top selling talent

Funnel & Revenue Operations

• Own the AM growth funnel end to end, from target selection through first and second order placed

• Partner with RevOps to define funnel stages, instrumentation, and reporting, including clear “declined/lost” reason capture

• Identify the highest-leverage bottleneck in the funnel and design and run tests to improve it

• Maximize the percentage of AM time spent selling by removing operational friction from their workflow

Operational Excellence & Process

• Establish weekly cadences that make AM output and revenue predictable and forecastable

• Operationalize the whitespace and account penetration model for the AM team, partnering with RevOps on rollout

• Enforce Salesforce discipline so funnel stage, activity, and outcome data is complete and trustworthy

• Drive continuous process improvement to increase AM efficiency and speed to activation

Data Analysis & Reporting

• Own team and account-level reporting against the three DSO growth levers: PL expansion, practice penetration, and churn

• Translate funnel data into a small number of prioritized, testable hypotheses each cycle

• Report progress, risks, and resourcing needs to leadership on a regular cadence

Growth Strategy

• Define what makes an AM the best possible seller, and build the playbooks, training, and tooling to replicate it across the team

• Partner with AMs on account strategy for the highest-value DSO opportunities

• Build programs that increase products sold per practice and speed to first activation

Cross-Functional Collaboration

• Partner with RevOps on funnel design, whitespace model rollout, and reporting

• Align the enterprise growth motion with the broader DSO strategy, a foundation of company-wide revenue in 2027

• Aggregate AM and customer feedback and route it to product and marketing

What you’ll do

• Lead and manage a team of Enterprise Account Managers responsible for growth across DSO partners

• Build, test, and refine the funnel that drives PL expansion, practice penetration, and churn prevention

• Structure weekly cadences that make AM revenue predictable and easy to forecast

• Use data to identify the biggest bottleneck in the funnel and direct resources against it

• Build strong relationships with key DSO stakeholders and step in on strategic accounts

• Partner with RevOps to instrument and operationalize the whitespace model

• Coach team members on selling skills, prioritization, and account strategy

• Ensure disciplined Salesforce workflows to track funnel performance

• Capture and elevate actionable AM and customer feedback

Qualifications

Education: Bachelor’s degree in Economics, Marketing, Psychology or a related field

Experience: 5+ years of experience in sales, account management, or revenue operations, with at least 2 years in a leadership or player-coach capacity. Experience in the dental industry, healthcare technology, or with DSOs is a plus

Leadership Skills: Proven ability to lead and develop a high-performing, quota-carrying team

Analytical Skills: Comfort building and interrogating a sales funnel, identifying bottlenecks, and designing tests to resolve them

Communication Skills: Excellent verbal and written communication skills

Interpersonal Skills: Strong ability to build rapport and trust with stakeholders, including at the DSO executive level

Problem-Solving: Strategic thinker with a proactive, structured, and test-driven approach

Technical Aptitude: Comfortable using Salesforce and reporting/BI tools to build and monitor funnel dashboards

Organizational Skills: Highly organized with the ability to manage competing priorities

Team Player: Collaborative leader who thrives in cross-functional environments

What We Offer

• Competitive salary and benefits package

• Opportunity to work with a dynamic and innovative team in a rapidly growing industry

• Professional development and growth opportunities

• A collaborative and supportive work environment

• The chance to make a significant impact on Dandy’s enterprise growth and DSO strategy

Req ID: J-1219

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting .

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

Dandy is looking for a Training Team Lead to supervise and elevate the performance of our frontline Trainers, who are instrumental in supporting the success of new customers during onboarding. This role combines leadership, coaching, and process optimization to ensure a seamless onboarding experience for our customers.

The ideal candidate is a proactive, data-driven leader who thrives in a high-growth environment and is eager to take ownership of team performance, operational efficiency, and customer satisfaction. This role includes up to 20% travel for in-practice learning and Trainer support.

What You'll Do
Lead and Develop a High-Performing Team

• Supervise and coach a team of Trainers responsible for delivering an exceptional onboarding experience to customers.

• Host regular 1:1s to provide feedback, review performance metrics (KPIs), and support team members' professional growth.

• Build and implement a Quality Assurance (QA) strategy to audit performance, provide actionable feedback, and drive continuous improvement.

• Foster a positive, collaborative team environment that prioritises customer success and operational excellence.

• Develop and execute enablement strategies to enhance team skills, knowledge, and performance, ensuring Trainers are equipped to deliver a best-in-class onboarding experience.

Optimise Operations and Customer Onboarding

• Manage team schedules, including PTO and holiday coverage, to ensure seamless operations.
• Identify operational bottlenecks, propose scalable solutions, and collaborate with cross-functional teams to implement improvements.
• Develop, maintain, and optimise Standard Operating Procedures (SOPs) to ensure consistency, efficiency, and scalability.
• Resolve recurring tooling issues in systems like Salesforce, SFDC Scheduler, Zendesk, and Portal by partnering with technical teams.
• Identify opportunities to enhance training content and resources, collaborating with cross-functional teams to ensure alignment and continuous improvement.

Drive Strategic Impact and Innovation

• Analyse team and customer performance data to inform decision-making and improve the onboarding process.

• Execute training strategies that align with company goals and maximise the team’s capacity and impact.

• Act as an escalation point for complex customer issues, ensuring timely resolution and excellent service delivery.

What We're Looking For

• 3+ years of professional experience in fast-paced environments such as startups, consulting, or tech.

• 2+ years of direct people management experience as a titled manager, leading small teams in a dynamic business setting.

• Proven ability to manage and develop a team, driving measurable performance improvements.

• A hands-on problem solver with a passion for customer success and operational efficiency.

• Strong communication and collaboration skills, with the ability to work effectively across teams.

• Comfort operating in ambiguous, high-velocity environments with a proactive and resourceful approach.

• Intellectual curiosity and a data-driven mindset, with the ability to analyze performance metrics and implement improvements.

Additional Considerations:

• Familiarity with the dental industry or prior experience in dentistry.

• Workforce management experience, including scheduling and capacity planning.

• A positive attitude, sense of humor, and ability to foster a fun and engaging team culture.

Req ID: J-1211

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting .

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

As we continue to grow out our Go-to-Market strategy, we’re hiring a Commercial Account Executive (CAE) to close deals, drive revenue, and build sales infrastructure to power the next stage of Dandy’s growth. The CAE will join our existing team of elite sellers, who with the support of Dandy’s cross-functional support team (enablement, marketing, SDR/BDR) deliver high quality customers to the business.

What You'll Do

• Qualify and close client leads through discovery calls

• Identify and call dentists' offices to drive new client acquisition. 

• Be a key player and contributor to the direction of this growing sales team.

• Track your sales activity using Salesforce and strive to exceed sales goals

• Become a student of the dental industry and an expert on the Dandy value proposition

• Work seamlessly with senior sales leadership to meet high-level KPIs and revenue targets

What We're Looking For

• 3+ years of sales experience with 1+ years in a full sales cycle closing role, high-growth startup environment a plus

• Commitment to continuous improvement and desire to learn new sales concepts via rigorous trainings

• Ability to punch through ambiguity and ramp up quickly with limited resources 

• Highly skilled in Salesforce or related CRM

• Overall track record of professional and academic success

Bonus Points For

• Outstanding professional references to share

• Experience with marketplace models

• Love of blitz growth environments

• Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting .

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

Dandy is seeking a dynamic, strategic, and hands-on Senior Manager, CX Systems and IT to lead and scale our customer experience systems and practice-facing IT operations. Reporting directly to the VP, Business Systems & IT, this role will sit at the critical intersection of customer support technology, hardware operations, and emerging AI capabilities.

You will own the strategy, execution, and continuous optimization of our enterprise CX systems (Zendesk and Snapcall) while partnering closely with Product and Engineering to build a next-generation GenAI-enabled intake chat application. Additionally, you will serve as the strategic partner for CX Operations and lead Practice IT support for our dental practice hardware fleet, ensuring our physical scanners and systems seamlessly connect dental practices to Dandy Labs.

What You'll Do

• Own & Optimize CX Systems: Act as the ultimate systems owner for Zendesk, Snapcall, and any cross-functional teams leveraged by our customer support org Ensure robust configuration, workflow automation, and optimal data flow.

• Drive GenAI Innovation: Collaborate heavily and consult directly with our Engineering team to design, test, and implement a GenAI-enabled intake chat application for practices that interact with Dandy.

• Partner on CX Strategy & Knowledge Management: Partner closely with CX leaders to align system capabilities with overarching CX operations strategy. Lead the technical roadmap for Zendesk as our primary Case Management and Knowledge Management application to empower both agents and customers.

• Own Dental Practice IT Hardware & GTM Support: Partner with the broader IT organization to provide support for our physical hardware fleet residing in dental practices, ensuring intraoral scanners operate flawlessly and seamlessly submit cases to Dandy Labs.

• Cross-Functional Leadership: Act as the bridge between CT, IT, Product, and Engineering to translate business requirements into scalable technical solutions.

• Optimize Processes & Metrics: Define, track, and report on key performance indicators (KPIs) relating to system uptime, support tool efficiency, hardware dispatch/health, and GenAI self-service deflection rates.

What We're Looking For

• Leadership Experience: 3+ years of experience leading team members or key strategic programs within CX Systems, in a fast-paced, high-growth environment.

• Customer Support Systems Expertise: 5+ years of hands-on experience administering, architecting, and optimizing Zendesk (or similar) including Support, Talk, Chat/Messaging) in a complex business environment.

• AI , Product & Engineering Collaboration: Proven experience partnering with Engineering teams to deliver complex technical projects, specifically involving GenAI, NLP, chatbots, or automated messaging workflows.

• Collaborative Partnership: A stellar communicator who can effortlessly translate complex technical and systems architecture into actionable strategic insights for CX leadership, EPD, and executive stakeholders.

• Hands-on Problem-Solving & Agility: A strategic thinker who isn't afraid to roll up their sleeves, build workflows from scratch, troubleshoot hardware integrations, and quickly adapt to changing business needs.

Bonus Points For

• Experience in mid-sized, high-growth tech companies, particularly in the healthtech, dental, or hardware-enabled SaaS space.

• Zendesk or similar Administrator or Architect certifications.

• Experience with hardware device support

• Familiarity with modern APIs, Webhooks, and middleware (e.g., Workato, Zapier, or custom integrations) to connect Cx systems with internal databases.

• Experience in environments subject to healthcare compliance frameworks (e.g., HIPAA).

Req ID: J-1208

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting .

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About This Role

Dandy has already seen success and scaled in the SMB dental market. Now, we are ready to unlock our biggest lever for growth: the Enterprise Dental Support Organization (DSO) market.

As the Director of Product for Enterprise, you will be the owner of all products for the DSO space. This is a senior, high-impact role where you will define, build, and scale the product required to win large-scale, multi-location dental groups. You will be dealing with a fascinating and complex system that blends software, hardware, AI, and custom manufacturing.

We move at an incredible pace with rapid, high-velocity planning cycles. We need an ambitious product leader who thrives in dynamic environments, embraces uncertainty, and possesses a relentless drive to deeply understand and solve critical customer problems. While you won’t have direct reports initially, you are a "team starter"—you will define the space, prove the value, and build the team around you as we grow.

What You'll Do

• Own the Enterprise Customer Base: Define and execute the end-to-end strategy for Dandy’s highest-growth sector. You aren't just managing a roadmap; you truly own this body of work and its ultimate success.

• Navigate Multi-Tiered Governance: Design solutions that solve for the distinct layers of the enterprise customer. You'll build software that wins over the corporate executive/buyer, passes procurement, satisfies the office manager, and delights the individual dental practices who use it daily.

• Optimize the Practice Portfolio: Overlay an elegant platform system across a massive chunk of TAM. You will figure out how to drive profitability, reporting, automation, and best practices across 50+ different clinical practice types, balancing top-down corporate control with bottom-up clinical needs.

• Thrive in High-Velocity Cycles: Move fast in a quick-planning environment. You will comfortably navigate ambiguity, adapt to rapid shifts, and turn uncertainty into execution.

• Champion a Data-Driven POV: Lean heavily into a data-first mindset to optimize complex cost structures, revenue metrics, and operational workflows across multiple enterprise practices.

What We're Looking For

• Proven Success: 8+ years of Product Management experience, with a track record of launching something complex that you truly owned from the ground up and drove to massive success.

• Enterprise/B2B Toolkit: Strong foundational experience navigating the complexities of enterprise software, procurement flows, multi-stakeholder personas, and scalable architectures.

• High Bias-to-Action & Ambition: An insatiable drive to move fast and knock down barriers. You are energized by rapid cycles and quick changes, not overwhelmed by them.

• Deep Customer Problem-Solving Eye: An obsession with understanding user behavior, workflows, and pain points across diverse customer layers and solving their problems.

• Comfort with System Complexity: Experience or strong comfort working with products that intersect software with physical operational components (hardware, AI, or custom manufacturing/logistics).

• The "Team Starter" Mindset: A senior operator who is excited to be an individual contributor initially—defining the space and laying the groundwork—with the leadership capability to build and scale a team around themselves as the segment grows.

Bonus Points For

• Experience in operationally intensive companies or marketplaces where software interfaces with complex physical supply chains or manufacturing.

• Previous experience scaling a product from SMB traction into Enterprise dominance.

• Background or deep familiarity with the dental, medical, or healthcare tech spaces.

Req ID: J-1187

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting .

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Role Overview

The Director, Revenue Operations will lead the team responsible for ensuring that revenue leaders have forecast, financial, and performance visibility into the customer lifecycle from lead awareness through activation. This leader will ensure the Revenue Operations organization is equipped to drive predictable revenue through actionable insights and regular business reviews.

In partnership with commercial and business leaders, you will help set the strategic direction for the Revenue organization to optimize customer growth and sales efficiency. You will also help drive strategic conversations around pricing levers, discounting performance, and sales incentives to drive incremental revenue growth.

Key Responsibilities

• Define and instrument the GTM bowtie model across the customer lifecycle from lead awareness to activation

• Partner with Sales and Post sales operations to drive the GTM planning cycle: capacity models, territory design, quota setting, coverage strategy across US and international markets

• Measure forecast accuracy and pipeline predictability for the executive team in partnership with Sales Ops leaders

• Partner with Marketing, Finance, and Post-Sales Ops to ensure seamless revenue handoffs

• Deliver actionable insights on AE productivity, conversion rates, and deal velocity

• Partner with Finance and Data leaders to build and deliver executive reporting to ensure business leaders understand revenue drivers, product adoption, expansion levers, and churn risk areas
  

Qualifications

• 8+ years in Sales/Revenue Operations, Finance, Consulting or other highly analytical environments, with 3+ years in a leadership role

• Strong leadership skills with experience managing and developing teams

• Excellent communication, problem-solving, and organizational skills

• Ability to thrive in a fast-paced environment and adapt to changing business needs

• Proven success working cross-functionally to achieve revenue targets

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting .