Location Notice:

• US - Remote for those outside the NYC area.
• NYC employees are hybrid (2 days)

About Function

The Role

What You'll Do

• Own the health, performance, and composition of Function's imaging partner network across 200+ facilities
• Keep the CRM accurate as the single system of record for the network

• Set market prioritization based on member demand and coverage gaps
• Own partner mix, remediation versus exit calls, and the highest-stakes escalations end to end
• Bring commit-level recommendations on exits, exclusivity, and major market bets to the COO for ratification

• Manage a team of account managers who own partner relationships and drive onboarding and ongoing performance
• Coach through escalations and complex integrations; step in directly on the highest-stakes relationships

• Own renewals and contract work on a small set of the network's most important partnerships, including pricing, exclusivity, and service-level terms
• comfortable owning commercial and contract work on your most important relationships, working with Legal from redline to signature

• Ensure partners go live cleanly, with the AM acting as project manager and coordinating across Member Experience, Ops, and integration/engineering
• Own the launch-to-stable transition and resolve the operational issues that drive member complaints

• Work with Product and MRI Ops to bring new scan capabilities onto the network
• Support international expansion (UK, and new markets) with the partner strategy to back it
• Maintain the systems and documentation that let the function scale — CRM, SOPs, and institutional knowledge

• Coordinate closely with Ops, Product, Finance/Billing, and Member Experience to keep partnerships performing and members well-served
• Represent the voice of the partner network in internal planning and roadmap discussions

What We're Looking For

• 7+ years leading partnerships or provider network operations, it doesn't have to be in healthcare.
• Experience managing and developing a team through escalations and complex operational work
• You've made consequential network decisions and stood behind them: exits, remediations, escalations you owned end to end
• Entrepreneurial operator: you take ownership of ambiguous problems, act without waiting for direction, and build the process where none exists
• Strong operator's instinct: you build repeatable process, document what matters, and keep systems clean
• Comfort working cross-functionally with Product, Ops, and Legal, and translating between commercial and operational needs
• Excellent written and verbal communication; direct, concise, and organized
• Bias toward ownership and follow-through in a fast-moving, high-growth environment

What’s In It for You

• Base Salary Range: $220,000 - $250,000
• Stock options
• Comprehensive health, dental, and vision plans for you and your family
• Wellness and commuter benefits
• Competitive vacation policy
• A culture that emphasizes learning
• Professional development budget for continued learning
• Opportunity to directly impact our mission of saving lives through early cancer detection

Why You'll Love Working With Us:

Company Overview

Role Overview

Key Responsibilities

• Own growth end to end: Own SuppCo's full growth engine across the entire experience — acquisition, onboarding, activation, monetization, and retention on both mobile and web. Define the growth strategy, find the highest-leverage opportunities wherever they are, and drive the metrics that matter.
• Scale the new Membership experience: Own the funnel into and through our new membership experience — from awareness and onboarding to first purchase and repeat engagement. Drive transactors, purchase frequency, and revenue per user. Partner closely with the Head of Product and business team.
• Growth loops & cross-sell: Design and optimize activation and upsell loops across our products and partnerships — including between the SuppCo and Function Health apps — turning engaged users into repeat purchasers and building growth mechanics that compound over time.
• Experimentation & optimization: Design and run rigorous A/B tests across key stages of the funnel, from onboarding through purchase and retention. Continue a culture of experimentation and rapid iteration, and establish or improve the practices that let a fast-moving, AI-accelerated team ship and learn quickly without losing rigor.
• Activation & onboarding: Own the new-user experience so that more users reach the "aha" of a trusted, personalized stack — and their first purchase — faster.
• Subscription & membership monetization: Help evolve and optimize our Pro membership — conversion, value communication, retention, and lifetime value — as its role in the business evolves.
• AI product development: Drive strategy and execution for AI-powered growth surfaces, including SuppIQ (our supplement guidance chatbot), agentic buying experiences, and new AI-driven frontdoors that improve personalization, discovery, and guidance throughout the purchase journey.
• Data-driven decision making: Define KPIs and success metrics for growth initiatives, build dashboards to track performance, deeply analyze cohort and funnel behavior, and translate insights into high-impact product opportunities.
• User research & insights: Conduct qualitative and quantitative research to understand user motivation, purchase friction, and decision-making across the journey — using insights to inform growth hypotheses and strategy.
• Cross-functional leadership: Partner closely with Engineering, Design, Growth Marketing, and Operations to ship high-quality work rapidly while maintaining strong alignment on priorities and tradeoffs.
• Full product ownership: Beyond growth funnels, take end-to-end ownership of strategic initiatives across SuppCo's product as business priorities require.

Qualifications

• 5+ years of product management experience at consumer technology companies, with demonstrated expertise in growth.
• Growth track record required: Proven success driving measurable improvements in acquisition, activation, conversion, retention, or monetization through product-led growth and systematic experimentation.
• Marketplace, B2B2C or sharing economy experience: Experience building or optimizing marketplace, subscription, commerce ,or transactional products — especially the demand and conversion side: purchase funnels, merchandising, cross-sell, and repeat-purchase mechanics.
• Strong analytical foundation: Deep proficiency with analytics tools (Mixpanel, Amplitude, SQL, etc.) and statistical methods to design experiments, analyze behavior, and measure impact.
• AI fluency: Comfortable building AI-powered features and using AI tools to accelerate your own work; you see AI as a capability to leverage, not a trend to chase. Experience with LLM-based products, chatbots, or agentic systems is a plus.
• Experimentation mindset: Fluent with A/B testing frameworks and statistical significance; you default to testing and measuring everything and can build scalable experimentation practices.
• Excellent product judgment: you identify the highest-leverage opportunities, prioritize ruthlessly by expected impact, and ship iteratively to learn fast.
• Versatile generalist who can tackle diverse product challenges beyond growth when the business needs it.
• Thrives in ambiguity: You make good decisions with incomplete information and stay effective through fast-moving organizational change.
• Strong communication and influence skills to build alignment and rally cross-functional teams around shared goals.
• Passion for health, wellness, and building products that genuinely improve people's lives.

Nice to Haves

• Experience driving growth across both mobile app and web, with levers like ASO, SEO, push notifications, lifecycle/CRM, and web conversion optimization.
• Experience with subscription or membership business models.
• Background in health, wellness, nutrition, diagnostics, or the supplement industry.
• Experience with cross-sell, partner, or two-sided ecosystem growth (e.g., growing across two products or brands).
• Experience with personalization or recommendation systems.
• Experience with social features, community products, or content discovery.
• Previous experience in early-stage startups (seed to Series B).

Location

Why SuppCo?

• Be the first PM hire beyond the Head of Product, with significant influence on product strategy and company direction.
• Own growth across all of SuppCo — with a major new membership initiative as the marquee mandate — reaching a large and growing user base.
• Direct line of sight to core business metrics and revenue, with a rare chance to build growth loops from the ground up.
• Work on a product that helps people live healthier lives with real, measurable impact.
• Join a small, senior, product-focused team at a genuine inflection point, with significant room to grow as we scale.
• Flexible remote work in a fast-moving, results-oriented culture.

What We Offer

• Competitive compensation including meaningful equity in a fast-growing company with a massive TAM.
• Fully remote culture with quarterly in-person onsites.
• Top-tier healthcare (medical, dental, vision).
• Flexible PTO.

Why You'll Love Working With Us

Company Overview:

Role:

Key Responsibilities:

• Own core revenue streams end to end, including the monthly and quarterly close for DTC memberships, imaging and scan services, and mobile diagnostic services — setting the close calendar, sequencing tasks, managing quality, and ensuring deadlines are met.

• Build and refine the close process for each stream — standing up frameworks for newly acquired services, improving workflows for established ones, and designing each to run through systems rather than manual effort. 

• Identify and investigate data quality issues across revenue systems, and partner with data engineering and product teams to fix them at the root cause and drive automation, including our Rillet rollout — scoping integrations, defining requirements, and building scalable workflows that reduce manual touchpoints and hold up as new streams come online.

• Manage and grow a team of Senior Accountants — building, onboarding, and developing your direct reports while transitioning work from interim contractors and outsourced resources.

• Lead revenue reporting and analysis, including deferred revenue schedules, revenue flux analyses, and close reporting for leadership and audit.

• Serve as the primary point of contact for external audit (KPMG) on revenue matters within your streams — preparing support, presenting methodology, and addressing questions with technical depth and confidence.

• Design and maintain internal controls, SOPs, and process documentation that support SOX-readiness and ensure your streams can be closed consistently as the team and business scale.

Qualifications / Skills:

• 8-12+ years of progressive experience in revenue accounting, including significant ownership of multi-stream month-end close and reporting; Big 4 public accounting experience strongly preferred.
• Strong close management experience — owning the calendar, coaching your team through issues, clearing blockers, and delivering on time across multiple revenue streams.
• Track record of identifying data quality issues at the root cause in nascent or evolving data environments, and partnering with product, engineering, and data teams to fix them — not just reconciling around problems.
• Strong communicator and thought partner — you explain complex accounting issues to non-finance stakeholders, surface risks proactively, and bring a point of view rather than just executing.
• Comfortable leading in ambiguity — building processes and controls while running them, in an environment where new revenue streams, acquisitions, and product launches are constant.
• People management experience — you have hired, managed, and developed accountants. You know how to build a team, not just inherit one.
• Familiarity with ASC 606 revenue recognition, applied to subscription and service-based revenue models — including multiple performance obligations, variable consideration, and bundled offerings.

Great to Have:

• Experience with payment platform revenue data (transaction classification, settlement reconciliation) or exposure to subscription-based/health-tech businesses.
• Experience scoping ERP/rev rec system integrations (e.g., Rillet, NetSuite, Zuora) as the accounting owner, plus comfort with SQL or other data querying tools to investigate transaction-level data directly.
• Hands-on use of AI or automation tools (Claude, ChatGPT, advanced Excel/Sheets, scripting) in accounting workflows, or a strong point of view on how they should be applied.

To be a strong fit, you embody our Core Values:

• Ruthless Prioritization: 
  • We prioritize what drives impact.
  • We never compromise on standards of excellence.
• Member-First, Always: 
  • We design and deliver like we’re caring for someone we love.
  • We create clear, actionable, human experiences.
  • We prioritize responsiveness, peace of mind, and outcomes.
  • We empower members with truth, clarity, and care.
• One Team, Moving Fast:
  • We are aligned in purpose, prioritization, and speed.
  • We gather diverse perspectives to make informed decisions.
  • We clear paths for each other and move fast together.
  • We communicate clearly and respectfully, rallying around shared goals. 
• Radical Ownership, Relentless Execution:
  • We don’t just ship—we own outcomes and drive results.
  • We act with urgency and precision.
  • We anticipate, initiate, and follow through.
  • We meet challenges with grit and pragmatism.
  • We embrace new tech to deliver better outcomes.
• Mission Over Ego: 
  • We are ruthlessly aligned to our mission—and leave ego at the door.
  • We disagree and commit.
  • We don't tolerate politics or withholding information.
  • We operate with honesty, transparency, and respect.
• Sustained Integrity in Every Detail:
  • We earn trust by obsessing over accuracy, quality, and clarity in everything we do.
  • We prioritize clinical precision—data must be right.
  • We sweat the details because outcomes depend on them. 

Why You'll Love Working With Us: