Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

The Opportunity:

We are looking for a Sr. Growth Manager, Strategic Partnerships to build and scale the conversion journey across our strategic partner categories—including employer / EAP, primary care (PCP), and other high-value partnership types. In this role, you'll own demand generation and qualified lead conversion end to end—accountable for both strategy and execution. You will manage paid channels, optimize the full conversion funnel, and find new growth channels that ensure we hit our scale and efficiency goals while also building strong brand recognition and favorability.

You will work closely with Strategic Partnerships, Sales, Product, Data, Finance, and Creative to develop strategies, accelerate performance outcomes against those strategies, and ultimately build this program into one of our largest, most successful growth channels. You will also own the pipeline that fuels our partnership growth and lead cross-functional initiatives that strengthen our approach to lead quality, funnel health, and sustainable yet rapid growth.

The ideal candidate is a seasoned growth marketer who is scrappy yet strategic, with strong customer instincts and a bias for action, fluency across paid channels and funnel optimization, and a track record of 0→1 and 1→many. You are equally versed in how to run efficient paid programs at scale and in how to identify and build entirely new growth channels from the ground up. You’re excellent at working with your Data partners to build the right architecture and enrichment levels that can scale and deliver actionable outputs.

What You Will Be Doing:

• Build the roadmap for generating qualified leads across strategic partner categories, including employers, primary care physicians,, and other partnership types

• Manage paid channels end to end—planning, execution, budget pacing, and optimization against efficiency and volume targets

• Own the conversion funnel across every stage, from first touch to qualified lead, and drive continuous improvement in conversion rates and experience

• Identify, test, and scale new growth channels to expand reach and improve efficiency

• Create and manage learning agendas and experiment frameworks that validate performance and inform prioritization

• Build and own growth measurement and data that ensure strategic goal-setting, in partnership with Data and Finance, including funnel analytics, CAC, lead quality, and attribution mapping

• Collaborate deeply with Partnerships and Sales to align on target audiences, prioritization, lead quality, and optimizations

• Evaluate channel-level and funnel-level insights to guide optimization, investment decisions, and resource allocation

• Develop scalable systems, documentation, and workflows that support transparency, efficiency, and improved results that all of Partnerships can leverage

• Stay current with growth trends, channel shifts, and platform capabilities to identify new opportunities for scale and efficiency

This role is based in our New York, NY hub, where we require an in-office presence three days per week.

You Will Be a Good Fit If You Have:

• 7+ years of experience in growth marketing, demand gen, or performance marketing, ideally within a consumer marketplace. Account-based experience is a plus

• A proven track record of building and scaling lead-generation funnels that drive measurable business outcomes

• Demonstrated expertise managing paid channels and optimizing multi-stage conversion funnels against scale and efficiency goals

• Experience identifying and building new growth channels from the ground up

• Strong analytical capabilities and the ability to translate data into actionable insights and clear recommendations

• Experience partnering closely with partnerships, sales, product, and data teams to ship against shared goals

• A genuine obsession with the customer and a habit of grounding every decision in customer behavior and needs

• A strategic and operational mindset, with the ability to set long-term direction while executing near-term objectives with excellence

• Exceptional communication, collaboration, and stakeholder management skills across technical and non-technical teams

• A steady, proactive, solutions-oriented approach when navigating ambiguity or competing priorities

• A relentless focus on measurable impact and driving real, measurable business growth

Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is $161,000–$197,000 USD Annually
This is a hybrid role with the expectation to work onsite from our NYC, hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's .

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. . Interviews are confidential; you may ask your interviewer to stop recording anytime, or . Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

We are looking for a Director of Search & Discoverability to own the strategy and operations for this critical and evolving point in the customer decision journey. In this role, you'll oversee search and discoverability end to end—accountable for both strategy and execution, across SEO & AEO, and every input that drives them, including broader search surfaces like YouTube, Reddit and other forums, and emerging discovery channels. You will develop learning agendas, partner on advanced measurement approaches, and ensure that every initiative delivers clear, measurable impact and business growth through durable, compounding visibility - ultimately building a world-class program.

You will work closely with Product, Engineering, Content, Data, and Growth to build strategies with alignment, accelerate performance outcomes, and make sure we show up when and where customers are searching for the category and brand. You will oversee agencies and lead cross-functional initiatives that strengthen our approach to organic growth, content quality, and long-term discoverability.

The ideal candidate is a seasoned search leader who is both deeply strategic and an excellent operator, with strong analytical instincts and a bias for action, fluency across the technical and editorial inputs that drive ranking and share of voice across answer surfaces, and a track record of taking insights and getting the buy-in needed to turn these into scaled, measurable business growth. You are equally versed in how to build a durable SEO/AEO engine and in how to win on newer discovery surfaces like YouTube and community platforms and have a proven track-record of successful execution of the initiatives you lead. You bring structure and clarity to a highly complex space and know how to guide teams toward delivering meaningful performance outcomes.

Key Responsibilities

• Develop the strategy and roadmap for search and discoverability across all surfaces, spanning SEO, AEO, YouTube, forums like Reddit, and emerging discovery channels

• Own the full set of inputs that drive organic performance—technical, content, architecture, structured data, brand, and more

• Create and manage learning agendas and experiment frameworks that validate performance and inform prioritization

• Build and own search measurement and data in partnership with Data and Finance, including rankings, share of voice, traffic quality, conversion, and attribution mapping

• Oversee agency partners and build the Search & Discoverability org

• Collaborate deeply with product and engineering teams to inform the roadmap, improve site and signal quality, and build the tracking and infrastructure that search programs depend on

• Partner with cross-functionally to set shared objectives, align on learning agendas, and drive accountability against measurable business growth

• Evaluate query-level, surface-level, and content-level insights to guide optimization, product decisions, and resource investment—and ultimately drive improved customer outcomes

• Lead cross-functional reviews, planning cycles, and post-mortems to ensure the organization has clear visibility into results and is operating strategically

• Develop scalable systems, documentation, and workflows that support transparency, efficiency, and improved results

• Stay current with search trends, algorithm and answer-engine shifts, and platform capabilities to regularly innovate and identify new opportunities for reach and efficiency

Qualifications

• 10+ years of experience in search, SEO/AEO and organic growth, ideally within a consumer marketplace

• A proven track record of building and scaling search programs across multiple surfaces that drive measurable business outcomes

• Are highly innovative and have experience pushing boundaries and finding unique and custom ways to solve problems

• A relentless focus on measurable impact and driving real, rapid and sustainable business growth

• Demonstrated expertise across the inputs that drive search and discoverability outcomes —technical SEO, content strategy, structured data, authority building, and answer-engine optimization—plus fluency with newer discovery surfaces like YouTube and community platforms

• Strong analytical capabilities and the ability to translate data into actionable insights and clear recommendations

• Experience informing product decisions and partnering closely with product and engineering teams to ship against a shared roadmap with measurable results

• A genuine obsession with the customer and a habit of grounding every decision in how and where people find answers and information

• A strategic and operational mindset, with the ability to set long-term direction while executing near-term objectives with excellence

• Exceptional communication, collaboration, and stakeholder management skills across technical and non-technical teams

• A steady, proactive, solutions-oriented approach when navigating ambiguity or competing priorities

Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is $189,000–$231,000 USD Annually
This is a hybrid role with the expectation to work onsite from our NYC hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's .

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. . Interviews are confidential; you may ask your interviewer to stop recording anytime, or . Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

The Opportunity

We are looking for a Senior/Staff Product Manager to help us scale the Employer vertical of Grow Therapy's Lives Covered team, owning the product suite that drives our Employer GTM motion. You'll manage our portfolio of live Employer accounts while building the next generation of employer product experiences.

What You’ll Be Doing

• Own the end-to-end product strategy and delivery for Grow's employer products, building an experience that meets the needs of both employers and employees

• Collaborate cross-functionally with Design, Enterprise Sales, and Data to identify opportunities to improve the existing employee experience and define future product features that are compelling for employers.

• Partner closely with VP of Enterprise, VP of Corp Dev and Finance to scale our Employer vertical

You’ll Be a Great Fit If You Have

• 5+ years of product management experience and 10+ years of relevant experience in Enterprise/B2B products

• Comfortable leading product in ambiguous, fast-moving, cross-functional environments

• Strong cross-functional stakeholder management skills, with the ability to align diverse teams around a shared roadmap

• Strong analytical skills, with comfort in data analysis and data-driven decision-making

• Strong prioritization instincts — balancing short-term wins with long-term investments and focusing on what drives the most impact

• Adaptable — comfortable navigating ambiguity, learning quickly, and adjusting as new information emerges

• Excellent communicator, comfortable representing Grow Therapy in conversations with Employers

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's .

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. . Interviews are confidential; you may ask your interviewer to stop recording anytime, or . Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

About the role

When it comes to seeking mental health care, the first few sessions are pivotal. Clients typically decide whether a therapist is right for them within the first or second appointment. Get the beginning right, and we’ve laid the foundation for a client who stays in care. Get it wrong, and we’ve lost someone at the exact moment they decided to ask for help.

We're hiring a Senior PM to make the beginning of care consistently great. The Care Delivery team owns the provider-facing experience from a client's first booking through their second completed session. Our job is to make sure both clients and providers come to that first session prepared, that clients understand the value of therapy by the end of it, and that booking the 2nd session is seamless.

We're starting here because it's the area with the highest risk of dropout from care — but it's only the start. As we nail this leg of the journey, the team's scope will expand to cover more of the care lifecycle. We're looking for a PM excited to take on a deeply human 0-1 problem with high business impact.

What you'll do

• Develop the multi-quarter roadmap that makes high quality of care the default experience on Grow, and then build the feedback mechanisms that keep providers improving over time.

• Analyze data and conduct UXR to understand what separates high-retaining providers from low-retaining ones, and what causes clients to drop out of care.

• Drive the analysis to link positive provider input behaviors (e.g., prepping for sessions) with business output metrics (e.g., rebooking rates).

• Set the foundation for lifecycle education that helps providers improve over time.
  

What you bring

• 5+ years of product management experience

• A track record of owning end-to-end outcomes in complex environments with many stakeholders, including legal, clinical, and engineering teams.

• Deep empathy for users, with good intuition on what drives human behavior and how to design around it.

• Strong analytical instincts and the ability to define metrics that capture real user outcomes rather than proxy activity.
  

Bonus

• Experience with two-sided marketplaces, where you have to balance provider and client incentives simultaneously.

• Genuine interest in behavioral science, psychology, or health coaching — anything that gives you insight into what actually changes behavior/outcomes.

• Experience with early-stage or ambiguous problem spaces where you had to build the roadmap from scratch rather than inherit one.
  
  Role Details:

  Employment Type: Full Time, Exempt

  • Base Compensation: The base compensation range for this position is
    $182,000–$227,000 USD Annually

  This is hybrid (onsite from our NYC or San Francisco hub location three days per week: Tuesday, Wednesday, Thursday)

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's .

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. . Interviews are confidential; you may ask your interviewer to stop recording anytime, or . Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

Employment Type: 1099 Contractor
Hours: Approximately 25 to 40 hours per week, with flexibility based on leave volume
Duration: Initial 3 to 6 month engagement, with potential for extension
Compensation: $50 to $70 per hour, depending on experience.

The Opportunity

As we continue to grow, we're looking for an experienced Leave Specialist to independently own the day to day administration of our leave of absence program.

This contractor will serve as Grow's primary leave administration expert, partnering closely with employees, managers, People Operations, Employee Relations, Payroll, and our third party leave administrator to deliver a compliant, seamless, and compassionate leave experience.

What You'll Do

As our Leave Specialist, you'll own the end to end administration of employee leaves of absence, ensuring an exceptional employee experience while maintaining compliance with federal, state, and local leave laws.

Responsibilities include:

• Serve as the primary point of contact for employees navigating leaves of absence, providing timely, compassionate, and knowledgeable guidance.

• Manage the full lifecycle of employee leaves from intake through return to work, including medical, parental, family care, personal, military, and other protected leaves.

• Partner closely with our third party leave administrator (Sparrow) to ensure accurate case management, documentation, and employee support.

• Review leave documentation and coordinate next steps while ensuring compliance with applicable federal, state, and local regulations.

• Coordinate accommodations and return to work processes in partnership with Employee Relations and People Business Partners, including fitness for duty documentation and workplace accommodations where applicable.

• Partner with Payroll and People Operations to ensure accurate pay, benefits, and employment status throughout each leave.

• Maintain accurate records and documentation within Rippling and other internal systems.

• Respond to employee and manager questions regarding leave policies, eligibility, timelines, and processes.

• Monitor active leave cases and proactively manage key milestones, deadlines, and required communications.

• Identify opportunities to improve workflows, documentation, templates, and automations that increase efficiency and enhance the employee experience.

• Support reporting, audits, and compliance activities related to leave administration.

What We're Looking For

• 5+ years of dedicated leave administration experience supporting U.S. employees.

• Experience independently managing end to end leave administration for a multi state employer.

• Strong working knowledge of FMLA, ADA, CFRA, PWFA, USERRA, state paid family and medical leave programs, and other applicable leave laws.

• Experience partnering with third party leave administrators such as Sparrow, Sedgwick, Lincoln Financial, The Hartford, or similar vendors.

• Strong understanding of the intersection between leave administration, payroll, benefits, and HR operations.

• Excellent organizational skills and attention to detail with the ability to manage multiple concurrent leave cases.

• Exceptional written and verbal communication skills with a high degree of empathy and professionalism.

• Ability to exercise sound judgment while handling confidential and sensitive employee information.

• Comfortable working independently in a fast paced, high growth environment.

Preferred Qualifications

• Experience supporting organizations with 500+ employees.

• Experience using Rippling or a similar HRIS.

• Experience improving leave processes, documentation, or operational workflows.

• Experience partnering closely with Employee Relations teams on complex leave and accommodation cases.

What Success Looks Like

Within your first 90 days, you'll:

• Independently manage Grow's leave administration program with minimal oversight.

• Deliver a timely, compliant, and high quality leave experience for employees and managers.

• Maintain accurate documentation and ensure all leave cases are managed proactively.

• Build trusted partnerships across People Operations, Employee Relations, Payroll, and our external leave vendor.

• Recommend and implement process improvements that strengthen compliance, improve efficiency, and create a better employee experience.

Why Join Grow

At Grow Therapy, we're building thoughtful, scalable people programs that support our employees through every stage of their journey. This role is an opportunity to have a meaningful impact during some of the most important moments in an employee's experience while helping us continue to build best in class people operations.

PLEASE NOTE: This is a 1099 contract position, and as such, does not include benefits provided to full-time employees.

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's .

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. . Interviews are confidential; you may ask your interviewer to stop recording anytime, or . Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

Employment Type: Contract, 1099, 6 months with possibility of extension

Full Time: 40 hrs/week. This is a hybrid role with the expectation to work onsite from our NYC hub location three days per week (Tuesday, Wednesday, and Thursday). You may also be asked to occasionally work onsite Mondays or Fridays depending on in-person candidate interview needs.

Pay Rate: $31-$37 USD per hour

As a Recruiting Coordinator - Contractor, you'll be a vital partner to both candidates and our internal teams, helping ensure a seamless, human-first hiring experience. You’ll serve as a primary point of contact for scheduling interviews and maintaining our applicant tracking system, while also supporting key initiatives across our Talent Operations function. Your focus will be on creating a high-touch, inclusive, and efficient hiring process that reflects Grow Therapy’s values.

You’ll balance detail-oriented execution with warm, empathetic communication, ensuring candidates feel informed and cared for, and internal stakeholders are set up for success.

What You’ll Be Doing

• Serve as the primary scheduling coordinator for candidate interviews, primarily for the Tech Team, ensuring logistics run smoothly across hiring teams, time zones, and interview formats.

• Coordinate onsite interviews and act as the point of contact for candidates when they visit the office, providing white glove service and support

• Own communication with candidates throughout the interview lifecycle - providing timely updates, answering questions, and sharing resources that reflect our values and brand.

• Partner closely with recruiters and interview teams to support organized and consistent interview processes.

• Maintain data integrity in our applicant tracking system (ATS), ensuring accurate and up-to-date information across candidate and job records.

• Develop and maintain internal documentation including SOPs, training materials, and communication templates.

• Support cross-functional Talent projects including our new Early Talent initiative, aimed at process improvement, helping with documentation, implementation, and team-wide accountability.

• Continuously seek opportunities to enhance the candidate experience by identifying bottlenecks, offering process suggestions, and advocating for inclusive practices.

You’ll Be a Great Fit If

• You have 1+ years of experience in a recruiting coordinator or talent operations role, ideally in a fast-paced or high-growth technology environment.

• You’re highly organized, detail-oriented, and thrive when juggling multiple tasks and timelines.

• You’re experienced with scheduling interviews and managing workflows within an ATS [Ashby experience is a plus].

• You’ve worked with candidate records and pipelines, and understand the importance of clean, accurate data.

• You bring excellent written and verbal communication skills, and enjoy interacting with people in a friendly and professional manner.

• You’re proactive, collaborative, and energized by finding ways to make processes more effective.

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's .

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. . Interviews are confidential; you may ask your interviewer to stop recording anytime, or . Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

About the Role

We are looking for a Director of Lifecycle & Retention to lead the delivery of an excellent customer experience across our multi-sided marketplace. In this role, you’ll own retention and lifecycle marketing - accountable for both strategy and execution. You will develop learning agendas, partner on advanced measurement approaches, and ensure that every initiative delivers clear, measurable impact and business growth through excellent experiences.

You will work closely with Product, Engineering, Customer service, Finance, and Creative to build strategies with alignment, accelerate performance outcomes, and bring the right message to the right customer at the right time. You will also oversee our lifecycle team and lead cross-functional initiatives that strengthen our approach to engagement, cohort health, and long-term retention.

The ideal candidate is a seasoned lifecycle and retention leader who is deeply customer obsessed, with strong analytical instincts and a bias for action, fluency across CRM and lifecycle tooling, and a track record of turning insights into scaled, measurable business growth. You are equally versed in how to design marketing programs and in how to influence product decisions through how deeply you learn about customer behavior. You bring structure to complexity and know how to guide teams toward rigor, clarity, and meaningful performance outcomes.

What You Will Be Doing

• Develop the strategy and roadmap for retention & lifecycle marketing across our customer journeys, spanning onboarding to long term loyalty loops.

• Create and manage learning agendas and experiment frameworks that validate performance and inform prioritization

• Build and own retention measurement and data in partnership with Data and Finance, including cohort analysis, LTV modeling, churn prediction, and attribution mapping

• Own lifecycle channels and messaging systems (email, push, in-app, SMS, and emerging formats), ensuring the right participant is reached with the right message at the right moment

• Lead and develop a world-class lifecycle and retention org

• Collaborate deeply with product and engineering teams to inform the roadmap, improve signal quality, and build the tracking and infrastructure that lifecycle programs depend on

• Partner with Product, Creative, Data, and Finance teams to set shared objectives, align on learning agendas, and drive accountability against measurable business growth

• Evaluate customer-level and cohort-level insights to guide optimization, product decisions, and resource investment - and ultimately drive improved customer outcomes

• Lead cross-functional reviews, planning cycles, and post-mortems to ensure the organization has clear visibility into results and is operating strategically

• Develop scalable systems, documentation, and workflows that support transparency, efficiency, and improved results

• Stay current with lifecycle trends, measurement standards, and platform capabilities to identify new opportunities for engagement and efficiency

This role is based in our New York, NY hub, where we require an in-office presence three days per week.

You Will Be a Good Fit If You Have

• 10+ years of experience in lifecycle marketing, retention, or CRM, ideally within a consumer marketplace and/or a high-growth performance-driven organization

• A proven track record of building and scaling lifecycle programs across multiple audiences that drive measurable business outcomes

• Demonstrated expertise with cohort analysis, LTV and churn modeling, experimentation, attribution frameworks, and lifecycle and CRM platforms

• Strong analytical capabilities and the ability to translate data into actionable insights and clear recommendations

• Experience informing product decisions and partnering closely with product and engineering teams to ship against a shared roadmap

• A genuine obsession with the customer and a habit of grounding every decision in participant behavior and needs

• A strategic and operational mindset, with the ability to set long-term direction while executing near-term objectives

• Exceptional communication, collaboration, and stakeholder management skills across technical and non-technical teams

• A steady, proactive, solutions-oriented approach when navigating ambiguity or competing priorities

• A relentless focus on measurable impact and driving real, durable business growth

Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is:

Hybrid Commitment: $189,000 - $231,000 USD Annually

This role is hybrid (onsite from our NYC hub location three days per week: Tuesday, Wednesday, Thursday). Arrangements include travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's .

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. . Interviews are confidential; you may ask your interviewer to stop recording anytime, or . Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

The Opportunity:

Grow's RCM org is at an inflection point — scaling operational maturity, integrating AI-driven automation, and preparing for increasingly complex payor partnerships. This role builds the operational foundation that makes that evolution possible. It's right for you if you're energized by building systems that didn't exist before, leading managers and teams through transformation, and owning the operational levers that directly drive a company's financial performance.

What You’ll Be Doing:

• Own end-to-end RCM operational performance across eligibility, claim submission, follow-up, denials, contracts, and authorizations, translating department strategy into execution across your team.

• Assess and evolve team structure as the org scales including span of control, role design, and team growth. You'll inherit a strong team and be expected to make it structurally stronger.

• Operationalize AI and automation tools across RCM workflows — partnering with Grow's Operations AI Center of Excellence to ensure your teams adopt new capabilities effectively and that human and automated work is distributed intentionally as these tools mature.

• Maintain and evolve rigorous KPI reporting and operational dashboards that give leadership clear visibility into RCM performance — including Uncollected %, denial rates, clean claim rates, and payor-level collection trends.

You’ll Be a Good Fit If:

• You have 8+ years of progressive experience in revenue cycle management, including 3+ years managing managers in a multi-function RCM operations environment.

• You've owned end-to-end RCM performance metrics and operations (denial rates, clean claim rate, days in A/R) and can point to specific operational improvements you drove.

• You've worked in a high-growth or rapid-scaling environment (ideally in health tech) where processes, systems, and team structures were being built or redesigned in real time, not just maintained.

• You're a builder, not just an operator. You've stood up new processes, reporting frameworks, or team structures during a period of growth or transformation.

• You've managed RCM operations across diverse payor types where each payor introduces distinct billing rules, authorization requirements, and contractual structures.

• You've operated where RCM and adjacent functions meet (credentialing, enrollment, provider operations, or finance) and understand how upstream quality drives downstream collections performance.

• You have experience operationalizing automation or AI tools within operational workflows — you don't need to build the technology, but you know how to adopt it, measure its impact, and reshape team processes around it.

Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is:

Fully Remote Commitment: $158,000 - 193,000 USD Annually

Hybrid Commitment: $189,000 - $231,000 USD Annually

This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's .

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. . Interviews are confidential; you may ask your interviewer to stop recording anytime, or . Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

As a Senior Accountant, you will play an important role in supporting Grow Therapy's accounting operations and financial close process. Reporting to the Head of Accounting, this role will own key close processes, support external audit and tax compliance, and partner cross-functionally to strengthen financial controls and build scalable processes. This role offers the opportunity to own and scale core accounting workstreams, including revenue/accounts receivable, cost of sales/provider payouts, intercompany, and treasury.

What You’ll Be Doing:

• Own core accounting processes across Revenue and Accounts Receivable, Cost of Services and Provider Payouts, Intercompany, and Treasury, ensuring accuracy, timeliness, and compliance with US GAAP.

• Own key balance sheet accounts and drive the month-end close through the preparation of journal entries, accruals, account reconciliations, and monthly fluctuation analyses, ensuring the accuracy and completeness of financial results.

• Assess new partnerships and revenue streams, applying ASC 606 revenue recognition principles to evaluate contracts, document technical accounting conclusions, and ensure new arrangements are recorded appropriately.

• Support external financial audits and income tax compliance by preparing workpapers, gathering documentation, and serving as a key point of contact for auditors and tax advisors.

• Architect and implement AI-driven efficiencies across accounting workflows, partnering cross-functionally to reduce manual effort, strengthen controls, and ensure processes scale with the business.

You’ll Be a Good Fit If:

• 5+ years of accounting experience with a mix of public accounting and industry, and an active CPA preferred.

• Bachelor's degree in Accounting, Finance, or a related field with a solid working knowledge of US GAAP, including experience researching and applying technical accounting concepts (revenue recognition/ASC 606 a plus).

• Experience with ERP systems (NetSuite preferred) and advanced proficiency in Excel; experience with Power Query is a plus.

• Ability to work independently in a fast-paced environment while managing multiple priorities and deadlines.

• A continuous improvement mindset paired with curiosity about AI tools: you document what you build, think in systems, and leave processes better than you found them.

Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is:

Hybrid Commitment: $114,000 - $133,000 USD Annually

This role will be hybrid (onsite from our NYC location three days per week: Tuesday, Wednesday, Thursday). The hybrid arrangement will include travel 2–3 times per year (e.g., company and department offsites).

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's .

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. . Interviews are confidential; you may ask your interviewer to stop recording anytime, or . Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

The Opportunity

1 in 4 people need mental health care, and most can't get it. Grow is building what's next, and this role builds the team that builds it. You will be Grow's first early talent hire, owning the function end to end: our first engineering internship cohort in New York, the new grad conversion pipeline that follows it, and a University of Waterloo co-op program. This is not a req load you work. It's a program you design, run, and scale, and as it grows across cohorts, functions, and hubs, so does your ownership. Reporting to the head of Technical Recruiting, you'll write the playbook for how Grow finds, develops, and converts the next generation of talent. People joining now aren't inheriting an idea of great work. They're writing it.

What You'll Be Doing

• Own Grow's end-to-end early talent strategy and programs, spanning campus recruiting, offer management, candidate engagement, internship delivery, and return offer planning.

• Lead full-cycle recruiting for engineering interns, developing campus strategies, building university partnerships, driving events, and managing the recruiting process from sourcing through offer acceptance.

• Build and scale a year-round University of Waterloo co-op program across multiple academic terms, establishing a sustainable pipeline of top engineering talent.

• Partner with Engineering leadership to design and operate a high-quality internship program, ensuring every intern has meaningful project scope, dedicated mentorship, and strong manager support.

• Drive program strategy and continuous improvement through data, using recruiting funnel health, conversion metrics, intern performance, and return offer outcomes to inform decisions and measure impact.

• Build scalable processes, systems, and playbooks that enable the early talent program to grow while maintaining an exceptional candidate and intern experience.

You'll Be a Good Fit If You

• Have 6+ years of recruiting experience with significant ownership of early talent hiring, including leading at least two full campus recruiting cycles from strategy through program execution.

• Have built, scaled, or significantly evolved an internship or co-op program, with experience across recruiting, program operations, intern experience, and evaluation.

• Bring strong program management skills, balancing long-term planning with flawless execution across multiple recruiting cycles, stakeholders, and competing priorities.

• Use data to drive decisions, continuously improving recruiting outcomes, program quality, and operational efficiency through clear metrics and thoughtful analysis.

• Embrace AI and modern recruiting technologies to work more efficiently, improve candidate experience, and scale programs without adding unnecessary complexity.

• Enjoy building from first principles, creating strategy, establishing operating rhythms, and turning ambiguous opportunities into repeatable, high-impact programs.

Employment Type: Full Time, Exempt

Base Compensation: The base compensation range for this position is $114,000–$144,000 USD annually

This is a hybrid role with the expectation to work onsite from our NYC hub location three days per week (Tuesday, Wednesday, and Thursday), plus campus and event travel during the fall recruiting season and 2–3 company or department offsites per year.

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's .

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. . Interviews are confidential; you may ask your interviewer to stop recording anytime, or . Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.