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Customer Success Manager
Pearl Health · United States
Pay
$85k–115k
Setting
Remote
Who We Are
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.
Founded in 2020, we are backed by premier investors including Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.
The Opportunity
You will own the post-sale success and satisfaction of approximately 10 medium and enterprise sized accounts. You will serve as the lead on these accounts, supporting all aspects of customer health from implementation to renewal. Your work will ensure customers are fluent in value-based care programs, adept with our technology, and positioned for long-term performance. You will drive customer success by diagnosing operational inefficiencies within provider groups and facilitating high-level process transformation. This includes leading executive-level business reviews and interpreting complex performance data to influence client decision-making and policy development. You will deploy trainings, biweekly touchpoints with platform operators and program managers, and monthly to quarterly performance deep dives with senior stakeholders.
What You’ll Own
Account Management & Strategic Consulting
Manage a portfolio of 10 medium and large accounts by designing strategic implementation frameworks and advising leadership on best practices for product integration. You will serve as the primary strategic consultant, exercising independent judgment to tailor Pearl’s solution to each client’s unique business operations and long-term organizational goals.
Lead customer engagements, including monthly and quarterly business reviews and workshops, to establish clear objectives and demonstrate Pearl’s value.
Partner with our CS Operations and Growth teams to secure contract renewals and drive account expansion.
Clinical Workflow & Value-Based Care Transformation
Consult with provider leadership to re-engineer clinical and administrative workflows, ensuring technology adoption is aligned with significant practice transformation and value-based care objectives.
Analyze performance data to identify cost drivers and collaborate with provider partners to develop optimal strategies for referrals and care management.
Cross-Functional Collaboration
Collaborate with internal Practice Transformation, Data Science, and ACO Operations teams to deliver insights that optimize provider performance and success.
Develop compelling, data-backed narratives to effectively communicate business updates and establish Pearl’s value.
Who You Are
You are a natural relationship-builder and strategic thinker, skilled at helping customers navigate complexity and achieve their goals in an ambiguous, changing ACO landscape. Your experience working with providers in a value-based care setting has prepared you to guide customers through significant operational transformations with empathy and data-driven expertise. You are excited to roll up your sleeves to parse through nuanced customer questions, and you thrive in fluid startup environments rather than highly structured or predictable settings with unchanging processes.
Must-haves:
A Bachelor’s degree or equivalent professional experience.
4+ years of experience in a provider-facing role such as Customer Success or Enterprise Relationship Management.
Experience in value based care
Demonstrated experience preparing and delivering presentations to clinical staff and executive leadership.
A proven ability to build strong relationships, proactively resolve issues, and create an exceptional customer experience.
Willingness to travel up to 25% for critical in-person customer meetings.
This is a remote role but must be based in the Pacific Time Zone (PST / Pacific Standard Time) to support our West Coast client portfolio.
Nice-to-haves:
Direct experience working with and supporting primary care providers.
Proficiency in using CRM analytics (especially HubSpot) and internal dashboards to measure outcomes and allocate resources.
A track record of successfully achieving account expansion or renewal targets.
A deep understanding of the provider landscape, including relevant technology vendors and evolving priorities.
Our Values
🤝 Collaborate to Innovate
We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.
🗣️ Trust Through Transparency
We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians, and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate.
❤️ Serious Impact, Big Heart
We go above and beyond with our efforts to empower proactive, patient-centered care and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination.
What We Offer
Base Salary Range: $85,000-$115,000 per year
Additional Compensation: Eligible for a discretionary performance bonus and equity options
Final compensation will be determined by a candidate's relevant skills, experience, labor market conditions, and location.
We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination.
Agency Submissions
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
Listed by Pearl Health for a position based in the United States. Employers on this board attest they are hiring domestically.
Customer Success Manager
Pearl Health · United States
Pay
$85k–115k
Setting
Remote
Who We Are
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.
Founded in 2020, we are backed by premier investors including Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.
The Opportunity
You will own the post-sale success and satisfaction of approximately 10 medium and enterprise sized accounts. You will serve as the lead on these accounts, supporting all aspects of customer health from implementation to renewal. Your work will ensure customers are fluent in value-based care programs, adept with our technology, and positioned for long-term performance. You will drive customer success by diagnosing operational inefficiencies within provider groups and facilitating high-level process transformation. This includes leading executive-level business reviews and interpreting complex performance data to influence client decision-making and policy development. You will deploy trainings, biweekly touchpoints with platform operators and program managers, and monthly to quarterly performance deep dives with senior stakeholders.
What You’ll Own
Account Management & Strategic Consulting
- Manage a portfolio of 10 medium and large accounts by designing strategic implementation frameworks and advising leadership on best practices for product integration. You will serve as the primary strategic consultant, exercising independent judgment to tailor Pearl’s solution to each client’s unique business operations and long-term organizational goals.
- Lead customer engagements, including monthly and quarterly business reviews and workshops, to establish clear objectives and demonstrate Pearl’s value.
- Partner with our CS Operations and Growth teams to secure contract renewals and drive account expansion.
CLINICAL WORKFLOW & VALUE-BASED CARE TRANSFORMATION
- Consult with provider leadership to re-engineer clinical and administrative workflows, ensuring technology adoption is aligned with significant practice transformation and value-based care objectives.
- Analyze performance data to identify cost drivers and collaborate with provider partners to develop optimal strategies for referrals and care management.
Cross-Functional Collaboration
- Collaborate with internal Practice Transformation, Data Science, and ACO Operations teams to deliver insights that optimize provider performance and success.
- Develop compelling, data-backed narratives to effectively communicate business updates and establish Pearl’s value.
Who You Are
You are a natural relationship-builder and strategic thinker, skilled at helping customers navigate complexity and achieve their goals in an ambiguous, changing ACO landscape. Your experience working with providers in a value-based care setting has prepared you to guide customers through significant operational transformations with empathy and data-driven expertise. You are excited to roll up your sleeves to parse through nuanced customer questions, and you thrive in fluid startup environments rather than highly structured or predictable settings with unchanging processes.
Must-haves:
- A Bachelor’s degree or equivalent professional experience.
- 4+ years of experience in a provider-facing role such as Customer Success or Enterprise Relationship Management.
- Experience in value based care
- Demonstrated experience preparing and delivering presentations to clinical staff and executive leadership.
- A proven ability to build strong relationships, proactively resolve issues, and create an exceptional customer experience.
- Willingness to travel up to 25% for critical in-person customer meetings.
- This is a remote role but must be based in the Pacific Time Zone (PST / Pacific Standard Time) to support our West Coast client portfolio.
Nice-to-haves:
- Direct experience working with and supporting primary care providers.
- Proficiency in using CRM analytics (especially HubSpot) and internal dashboards to measure outcomes and allocate resources.
- A track record of successfully achieving account expansion or renewal targets.
- A deep understanding of the provider landscape, including relevant technology vendors and evolving priorities.
OUR VALUES
🤝 Collaborate to Innovate
We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.
🗣️ Trust Through Transparency
We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians, and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate.
❤️ Serious Impact, Big Heart
We go above and beyond with our efforts to empower proactive, patient-centered care and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination.
WHAT WE OFFER
- Base Salary Range: $85,000-$115,000 per year
- Additional Compensation: Eligible for a discretionary performance bonus and equity options
- Benefits: Competitive benefits package. Details at pearlhealth.com/careers http://pearlhealth.com/careers
Final compensation will be determined by a candidate's relevant skills, experience, labor market conditions, and location.
We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination.
AGENCY SUBMISSIONS
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
Listed by Pearl Health for a position based in the United States. Employers on this board attest they are hiring domestically.
Staff Data Scientist, Clinical Performance
Pearl Health · United States
Pay
$160k–200k
Setting
Remote
Staff Data Scientist, Clinical Performance
Location
Seattle, New York City, Boston, or Remote
Employment Type
Full time
Location Type
Remote
Department
Data Science & Analytics
Overview
Application
The Opportunity
As a Staff Data Scientist on the Clinical Performance team, you will be the head developer of the predictive models that power Pearl Health’s impact on the American healthcare system. Reporting to the Senior Director of Clinical Performance, you will tackle the massive challenge of predicting patient behavior and outcomes and building risk stratification and forecasting engines to improve quality performance across various value-based care programs. In addition to the focus on machine learning and forecasting, you will be a key player in untangling overlapping clinical interventions to isolate exactly what drives better patient outcomes and financial sustainability. You will play a defining role in building the feedback system that guides our company strategy and validates our mission to empower primary care providers.
Who We Are
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.
Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.
What You'll Do
You will lead the design and implementation of advanced causal inference and statistical frameworks to measure and forecast the effectiveness of Pearl’s clinical products and operational services.
Develop and deploy ML models to predict patient outcomes and forecast clinical quality measures.
Design and build the scalable systems required to conduct rigorous impact analyses to isolate the true "Pearl Effect" on patient populations.
Partner with Engineering and Analytics to build robust data pipelines and ML infrastructure that support automated, repeatable performance measurement.
Collaborate with Product and Clinical Operations leaders to turn complex statistical findings into actionable narratives that influence product roadmaps and practice coaching.
Architect and oversee AI-driven agents that autonomously manage the end-to-end lifecycle of our statistical models
What You'll Bring
Master's degree or higher in Statistics, Economics, Biostatistics, Epidemiology, or a related quantitative field, with 8+ years of experience in data science or quantitative analytics.
Strong experience building and deploying machine learning models for prediction, forecasting, or risk modeling.
Proven expertise in causal inference methods, including techniques such as difference-in-differences, propensity score matching, or synthetic controls.
Expert proficiency in Python and SQL, with experience developing scalable data science solutions in cloud environments (AWS, Snowflake, dbt). Experience with SageMaker is a plus.
Excellent communication skills, with the ability to translate complex statistical concepts into actionable insights for technical and non-technical stakeholders.
Experience working with healthcare quality measures (eCQMs, HEDIS, MSSP, ACO REACH, or similar CMS programs) is preferred.
Our Values
🤝 Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.
🗣️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians, and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate.
❤️ Serious Impact, Big Heart: We go above and beyond to empower proactive, patient-centered care — and we celebrate every step forward. Humor and positivity fuel our creativity and strengthen relationships.
We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination.
What We Offer
The expected offer for this role includes the following components:
Base Salary Range: $160,000 -$200,000 per year
Additional Compensation: Eligible for a discretionary performance bonus and equity options
Benefits: We offer a competitive benefits package. More on our careers page.
Final compensation will be determined by a variety of factors, including relevant skills, experience, labor market conditions, and location.
Agency Submissions
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
The Interview Process
While steps may vary by role, you can typically expect:
Recruiter Screen: Introductory call to discuss background and motivation
Hiring Manager Interview: A deeper-dive conversation with your potential manager.
Case Assignment/Presentation: A practical exercise inviting you to solve a real-world problem or relevant challenge.
Panel Interview: A round of meetings with teammates and cross-functional partners.
Executive Interview: Final conversation(s) with 1-2 of our leaders.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by Pearl Health for a position based in the United States. Employers on this board attest they are hiring domestically.
Staff Data Scientist, Clinical Performance
Pearl Health · United States
Pay
$160k–200k
Setting
Remote
THE OPPORTUNITY
As a Staff Data Scientist on the Clinical Performance team, you will be the head developer of the predictive models that power Pearl Health’s impact on the American healthcare system. Reporting to the Senior Director of Clinical Performance, you will tackle the massive challenge of predicting patient behavior and outcomes and building risk stratification and forecasting engines to improve quality performance across various value-based care programs. In addition to the focus on machine learning and forecasting, you will be a key player in untangling overlapping clinical interventions to isolate exactly what drives better patient outcomes and financial sustainability. You will play a defining role in building the feedback system that guides our company strategy and validates our mission to empower primary care providers.
WHO WE ARE
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.
Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.
WHAT YOU'LL DO
You will lead the design and implementation of advanced causal inference and statistical frameworks to measure and forecast the effectiveness of Pearl’s clinical products and operational services.
- Develop and deploy ML models to predict patient outcomes and forecast clinical quality measures.
- Design and build the scalable systems required to conduct rigorous impact analyses to isolate the true "Pearl Effect" on patient populations.
- Partner with Engineering and Analytics to build robust data pipelines and ML infrastructure that support automated, repeatable performance measurement.
- Collaborate with Product and Clinical Operations leaders to turn complex statistical findings into actionable narratives that influence product roadmaps and practice coaching.
- Architect and oversee AI-driven agents that autonomously manage the end-to-end lifecycle of our statistical models
WHAT YOU'LL BRING
- Master's degree or higher in Statistics, Economics, Biostatistics, Epidemiology, or a related quantitative field, with 8+ years of experience in data science or quantitative analytics.
- Strong experience building and deploying machine learning models for prediction, forecasting, or risk modeling.
- Proven expertise in causal inference methods, including techniques such as difference-in-differences, propensity score matching, or synthetic controls.
- Expert proficiency in Python and SQL, with experience developing scalable data science solutions in cloud environments (AWS, Snowflake, dbt). Experience with SageMaker is a plus.
- Excellent communication skills, with the ability to translate complex statistical concepts into actionable insights for technical and non-technical stakeholders.
- Experience working with healthcare quality measures (eCQMs, HEDIS, MSSP, ACO REACH, or similar CMS programs) is preferred.
OUR VALUES
🤝 Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.
🗣️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians, and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate.
❤️ Serious Impact, Big Heart: We go above and beyond to empower proactive, patient-centered care — and we celebrate every step forward. Humor and positivity fuel our creativity and strengthen relationships.
We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination.
WHAT WE OFFER
The expected offer for this role includes the following components:
- Base Salary Range: $160,000 -$200,000 per year
- Additional Compensation: Eligible for a discretionary performance bonus and equity options
- Benefits: We offer a competitive benefits package. More on our careers page https://www.pearlhealth.com/careers.
Final compensation will be determined by a variety of factors, including relevant skills, experience, labor market conditions, and location.
AGENCY SUBMISSIONS
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
THE INTERVIEW PROCESS
While steps may vary by role, you can typically expect:
- Recruiter Screen: Introductory call to discuss background and motivation
- Hiring Manager Interview: A deeper-dive conversation with your potential manager.
- Case Assignment/Presentation: A practical exercise inviting you to solve a real-world problem or relevant challenge.
- Panel Interview: A round of meetings with teammates and cross-functional partners.
- Executive Interview: Final conversation(s) with 1-2 of our leaders.
Listed by Pearl Health for a position based in the United States. Employers on this board attest they are hiring domestically.
Engineering Manager
Pearl Health · United States
Pay
$180k–210k
Setting
Remote
Engineering Manager
Location
Seattle, New York City, Boston, or Remote
Employment Type
Full time
Location Type
Remote
Department
Engineering
Overview
Application
The Opportunity
This is your opportunity to build and lead a high-performing engineering team that is at the forefront of revolutionizing healthcare technology. You will directly contribute to Pearl Health's mission by developing data-driven, scalable platforms that enhance patient care and create critical efficiencies for physicians. If you are a leader with the vision to inspire a team and the technical expertise to drive complex projects, this role offers a clear path to making a tangible impact on our healthcare system.
Who We Are
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.
Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.
What You'll Do
As a Software Engineering Manager, you will be a true owner of your team's outcomes, guiding them in developing transformative, data-driven solutions. You will balance day-to-day execution with long-term strategy, ensuring your team’s efforts align with Pearl's strategic goals.
Build and lead a high-performing team by recruiting, mentoring, and retaining exceptional engineering talent.
Foster a culture of continuous learning and professional development through coaching and new opportunities.
Set and enforce high standards for code quality, architecture, and process rigor, while balancing technical tradeoffs and speed to deliver results.
Own your team’s commitments to deliver high-quality, robust, and scalable systems on time.
Partner with Product, UX, and cross-functional stakeholders to define and deliver bold, scalable solutions.
Engage deeply with the technical details of your team’s work to ensure sound decision-making and foster a "Bias for Action" to resolve blockers.
Champion privacy and security, ensuring your team delivers solutions that comply with healthcare regulations like HIPAA and HITRUST.
Communicate clearly with all stakeholders , aligning teams and modeling the "Disagree and Commit" principle when navigating conflicting priorities,
What You’ll Bring
We are looking for an experienced leader who blends deep technical expertise with a proven ability to build and inspire high-performing teams. The ideal candidate is passionate about our mission and thrives in a dynamic, collaborative environment.
Must-haves:
4+ years of experience managing diverse teams of engineers across junior and senior levels.
A proven track record of building and developing high-performing teams in dynamic, fast-paced environments.
5+ years of hands-on, full-stack engineering experience building customer-facing web applications.
Deep experience with highly data-driven systems , including proficiency in API development and modern frameworks.
A proven track record for solving complex problems that deliver tangible value to customers.
Experience working in close partnership with Product Management, User Experience (UX), and other stakeholders.
Strong communication skills with the ability to tailor messages to both technical and non-technical audiences.
Experience working with diverse teams and leveraging varied perspectives to build stronger solutions.
Nice-to-haves:
Experience with Python and React.
Experience integrating emerging technologies like machine learning and natural language processing.
Knowledge of healthcare, insurance, or financial technology (Fintech) ecosystems.
Familiarity with operating in highly regulated environments (e.g., HIPAA, HITRUST) and ensuring the safety of customer data.
This role might not be for you if...
You prefer a highly structured, top-down environment with a slow, deliberate pace.
You prefer to manage from a high level and are not interested in engaging with the technical details of your team’s work.
You are uncomfortable navigating ambiguity or balancing conflicting priorities.
You are looking for a role that does not require balancing the need for speed with high standards for code quality and architecture.
You thrive in a traditional, co-located office environment and are not set up for success in a remote-first company.
Our Values
🤝 Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.
🗣️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust.
❤️ Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care — and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination.
We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination.
What We Offer
The expected offer for this role includes the following components:
Base Salary Range: $180,000 - $210,000 per year.
Additional Compensation: This role is eligible for a discretionary performance bonus and equity options.
Benefits: We offer a competitive benefits package. You can learn more on our benefits page.
Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location.
Agency Submissions
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
The Interview Process
While steps may vary by role, you can typically expect:
Recruiter Screen: An intro call to discuss your background and motivations.
Technical Interview: A deeper-dive and System Design conversation with an Engineering Manager.
Case Study: A brief take home that dives into a previous project that you've led.
Panel Interview: A product leader interview, and a meeting with your would-be manager.
Executive Interview: Final conversation(s) with 1-2 of our leaders.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by Pearl Health for a position based in the United States. Employers on this board attest they are hiring domestically.
Engineering Manager
Pearl Health · United States
Pay
$180k–210k
Setting
Remote
THE OPPORTUNITY
This is your opportunity to build and lead a high-performing engineering team that is at the forefront of revolutionizing healthcare technology. You will directly contribute to Pearl Health's mission by developing data-driven, scalable platforms that enhance patient care and create critical efficiencies for physicians. If you are a leader with the vision to inspire a team and the technical expertise to drive complex projects, this role offers a clear path to making a tangible impact on our healthcare system.
WHO WE ARE
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.
Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.
WHAT YOU'LL DO
As a Software Engineering Manager, you will be a true owner of your team's outcomes, guiding them in developing transformative, data-driven solutions. You will balance day-to-day execution with long-term strategy, ensuring your team’s efforts align with Pearl's strategic goals.
- Build and lead a high-performing team by recruiting, mentoring, and retaining exceptional engineering talent.
- Foster a culture of continuous learning and professional development through coaching and new opportunities.
- Set and enforce high standards for code quality, architecture, and process rigor, while balancing technical tradeoffs and speed to deliver results.
- Own your team’s commitments to deliver high-quality, robust, and scalable systems on time.
- Partner with Product, UX, and cross-functional stakeholders to define and deliver bold, scalable solutions.
- Engage deeply with the technical details of your team’s work to ensure sound decision-making and foster a "Bias for Action" to resolve blockers.
- Champion privacy and security, ensuring your team delivers solutions that comply with healthcare regulations like HIPAA and HITRUST.
- Communicate clearly with all stakeholders , aligning teams and modeling the "Disagree and Commit" principle when navigating conflicting priorities,
WHAT YOU’LL BRING
We are looking for an experienced leader who blends deep technical expertise with a proven ability to build and inspire high-performing teams. The ideal candidate is passionate about our mission and thrives in a dynamic, collaborative environment.
Must-haves:
- 4+ years of experience managing diverse teams of engineers across junior and senior levels.
- A proven track record of building and developing high-performing teams in dynamic, fast-paced environments.
- 5+ years of hands-on, full-stack engineering experience building customer-facing web applications.
- Deep experience with highly data-driven systems , including proficiency in API development and modern frameworks.
- A proven track record for solving complex problems that deliver tangible value to customers.
- Experience working in close partnership with Product Management, User Experience (UX), and other stakeholders.
- Strong communication skills with the ability to tailor messages to both technical and non-technical audiences.
- Experience working with diverse teams and leveraging varied perspectives to build stronger solutions.
Nice-to-haves:
- Experience with Python and React.
- Experience integrating emerging technologies like machine learning and natural language processing.
- Knowledge of healthcare, insurance, or financial technology (Fintech) ecosystems.
- Familiarity with operating in highly regulated environments (e.g., HIPAA, HITRUST) and ensuring the safety of customer data.
This role might not be for you if...
- You prefer a highly structured, top-down environment with a slow, deliberate pace.
- You prefer to manage from a high level and are not interested in engaging with the technical details of your team’s work.
- You are uncomfortable navigating ambiguity or balancing conflicting priorities.
- You are looking for a role that does not require balancing the need for speed with high standards for code quality and architecture.
- You thrive in a traditional, co-located office environment and are not set up for success in a remote-first company.
OUR VALUES
🤝 Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.
🗣️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust.
❤️ Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care — and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination.
We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination.
WHAT WE OFFER
The expected offer for this role includes the following components:
- Base Salary Range: $180,000 - $210,000 per year.
- Additional Compensation: This role is eligible for a discretionary performance bonus and equity options.
- Benefits: We offer a competitive benefits package. You can learn more on our benefits page.
Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location.
AGENCY SUBMISSIONS
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
THE INTERVIEW PROCESS
While steps may vary by role, you can typically expect:
1. Recruiter Screen: An intro call to discuss your background and motivations.
2. Technical Interview: A deeper-dive and System Design conversation with an Engineering Manager.
3. Case Study: A brief take home that dives into a previous project that you've led.
4. Panel Interview: A product leader interview, and a meeting with your would-be manager.
5. Executive Interview: Final conversation(s) with 1-2 of our leaders.
Listed by Pearl Health for a position based in the United States. Employers on this board attest they are hiring domestically.
Staff Software Engineer (Full Stack)
Pearl Health · United States
Pay
$180k–230k
Setting
Remote
Staff Software Engineer (Full Stack)
Location
Seattle, New York City, Boston, or Remote
Employment Type
Full time
Location Type
Remote
Department
Engineering
Overview
Application
The Opportunity
As a Staff Engineer at Pearl Health, you will serve as a technical architect and strategic partner for both your team and our entire system. You will directly influence organizational direction by driving the design and execution of large-scale, cross-functional initiatives that enable Pearl Health to deliver quality healthcare technology at scale. Your expertise will ensure our systems are scalable, reliable, and directly support our mission of transforming primary care delivery for patients who need it most. This is your chance to model engineering excellence, set the technical bar high, and make a visible, long-term impact on the future of healthcare.
Who We Are
Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.
Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.
What You'll Do
Technical Leadership & Architecture
Drive system design and technical planning for projects, including large, complex, cross-functional initiatives
Partner on architectural decisions for critical systems, ensuring solutions are scalable, maintainable, and aligned with Pearl's long-term technical vision
Define and implement engineering standards, patterns, and best practices that improve scalability, reliability, and developer productivity across the organization
Partner to make strategic trade-offs between technical debt, feature delivery, and system reliability, clearly communicating the rationale and impact of these decisions
Full-Stack Excellence
Design and build high-performance, distributed systems including data pipelines, APIs, and microservices that process healthcare data at scale
Architect intuitive, responsive, end to end web applications and internal tools that enable clinical and operations teams to deliver exceptional patient care.
Ensure observability, monitoring, and operational excellence across distributed services, cloud infrastructure, and frontend applications
Apply deep expertise in both backend service design (RESTful and event-driven architectures) and modern frontend frameworks to deliver complete, production-ready solutions
Champion security best practices, data consistency patterns, and regulatory compliance (HIPAA, SOC2) across the entire application stack
Strategic Collaboration & Influence
Partner with product, operations, and design leadership to align engineering decisions with company priorities and healthcare outcomes
Act as a technical advisor to multiple teams, providing guidance on system design, technology choices, and implementation approaches
Influence and drive technical discussions across the organization, helping teams navigate complex technical challenges and make informed decisions
Translate business requirements into technical strategies, ensuring engineering work directly supports Pearl's mission and growth objectives
Represent the engineering perspective in strategic planning, roadmap prioritization, and resource allocation discussions
Mentorship & Cultural Leadership
Mentor engineers at Software Engineer I, II, and III levels, accelerating their technical growth and leadership development
Foster a strong engineering culture focused on continuous learning, technical excellence, and Pearl's Leadership Principles
Conduct thorough design and code reviews, raising the bar for technical quality and sharing knowledge generously across teams
Model proactive problem-solving, ownership mindset, and bias for action that inspires others to take on greater technical challenges
Contribute to hiring, onboarding, and retention efforts, helping build and scale high-performing engineering teams
Delivery & Impact
Own and drive multi-quarter technical projects with autonomy and accountability, ensuring successful delivery aligned with business timelines
Identify and resolve systemic issues, technical bottlenecks, and cross-team dependencies that impact delivery velocity or system reliability
Balance speed and quality, making pragmatic decisions that enable rapid iteration while maintaining engineering excellence
Measure and communicate the business impact of technical work, connecting engineering outcomes to customer value and organizational goals
What You’ll Bring
We are looking for a seasoned technologist who can seamlessly balance deep technical execution with strategic, organizational leadership. Your experience should reflect a proven ability to lead large-scale projects, elevate team performance, and make technology decisions that directly drive business and healthcare outcomes.
Must-Haves:
10+ years of experience in full-stack software development, with a proven track record in service-oriented architectures and large data systems.
Demonstrated architectural experience designing and implementing scalable, distributed systems, including microservices and event-driven architectures.
A strong leadership track record in driving technical direction for significant, cross-functional projects.
Cloud platform proficiency (preferably AWS), including hands-on experience with infrastructure design, deployment pipelines, and cost optimization.
Deep expertise designing and optimizing data-intensive applications involving large-scale data movement, transformation, and presentation.
Proven production operations experience in distributed systems, encompassing observability, monitoring, incident response, and operational excellence.
Experience in aligning technical decisions with business objectives and clearly communicating complex trade-offs to technical and non-technical stakeholders.
Frontend architecture experience, including state management, component design systems, build optimization, and deployment strategies.
Hands-on experience with AI-enabled development using tools like Cursor, Claude, or other productivity tools to accelerate development velocity.
Nice-to-Haves:
Experience building systems in healthcare technology, fintech, or other highly regulated industries with complex compliance requirements.
Expertise in regulatory compliance with frameworks like HIPAA, SOC2, or similar regulated environments, demonstrating a strong focus on privacy and security.
Deep database expertise with relational databases, including schema design, query optimization, data consistency patterns, and performance tuning.
This role might not be for you if:
You are seeking a role primarily focused on individual contribution without the desire to mentor or influence the growth of multiple engineers.
You prefer working on projects with a purely short-term focus rather than driving complex, multi-quarter technical projects with long-term organizational impact.
You prefer a highly structured, top-down environment where you are not expected to independently identify and resolve systemic issues or cross-team dependencies.
Your career preference is to specialize deeply in only one area of the stack (pure frontend or pure backend) and not apply expertise across a full-stack context.
You are unwilling to engage deeply at all technical levels, from strategic architecture down to the implementation details, to fully understand complex systems.
Our Values
🤝 Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.
🗣️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust.
❤️ Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care — and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination.
We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination.
What We Offer
The expected offer for this role includes the following components:
Base Salary Range: $180,000 - $210,000 per year.
Additional Compensation: This role is eligible for a discretionary performance bonus and equity options.
Benefits: We offer a competitive benefits package. You can learn more on our benefits page.
Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location.
Agency Submissions
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
The Interview Process
While steps may vary by role, you can typically expect:
Recruiter Screen: An intro call to discuss your background and motivations.
Technical Exercise: A take-home or live assessment meant to evaluate relevant technical skills.
Engineering Manager Interview: A deeper-dive conversation with an EM.
Panel Interview: A round of technical and behavioral meetings with teammates, a cross-functional partner, and a leader.
Executive Interview: Final conversation(s) with 1-2 of our leaders.
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Listed by Pearl Health for a position based in the United States. Employers on this board attest they are hiring domestically.
Staff Software Engineer (Full Stack)
Pearl Health · United States
Pay
$180k–230k
Setting
Remote
Build with us as a high-impact technical architect, driving the design of large-scale, cross-functional systems that transform the delivery of primary care. You'll balance deep full-stack execution with strategic leadership, mentoring teams and setting the engineering standards that power our mission toward improving patient outcomes in healthcare.
Listed by Pearl Health for a position based in the United States. Employers on this board attest they are hiring domestically.
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