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Data Engineer
Reality Defender · Manhattan, New York, USA
Pay
$140k–180k
Setting
Remote
WHO WE ARE.
Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time.
Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes.
Youtube: Reality Defender Wins RSA Most Innovative Startup https://www.youtube.com/watch?v=TKOZmwyNUNM
THE DATA ENGINEER ROLE.
We're looking for a Data Engineer who can build and scale the infrastructure powering our data platform, with a strong foundation in distributed systems and cloud-native tooling. You'll design and operate the pipelines that move, process, and prepare multi-terabyte and streaming datasets — including audio and video — for Reality Defender's detection models, and you'll work closely with ML engineers and researchers to keep that data flowing reliably at scale. Responsibilities include:
- Design, build, and operate large-scale data processing pipelines handling multi-terabyte and streaming datasets, including audio/video transcoding, feature extraction, and preprocessing workflows.
- Deploy, scale, and troubleshoot containerized workloads on Kubernetes and AWS in production environments.
- Build and maintain distributed data processing jobs using frameworks such as Spark and Ray.
- Design and operate workflow orchestration systems (e.g., Airflow) with dependency management, retries, monitoring, and alerting for production pipelines.
- Administer and tune enterprise databases, including performance tuning, backup/recovery, access control, and scaling strategies.
- Partner with ML engineers and researchers to support training pipelines, model retraining triggers, feature stores, and other MLOps workflows.
WHO YOU ARE.
- Hands-on experience with Kubernetes and AWS, including deploying, scaling, and troubleshooting containerized workloads in production environments.
- Proficiency with high-performance/distributed computing frameworks such as Spark and Ray for processing large-scale datasets.
- Experience with workflow orchestration tools such as Airflow (or comparable systems like Dagster, Prefect, or Luigi) to schedule and manage complex data pipelines.
- Strong programming skills in Python and SQL; experience with Golang is a plus.
- Demonstrated track record building and operating large-scale data processing pipelines, ideally handling multi-terabyte or streaming datasets.
- Experience working with audio or video data at scale is a strong plus (e.g., transcoding, feature extraction, or preprocessing pipelines).
- Familiarity with common data transformation patterns applied to large datasets (ETL/ELT, batch and stream processing, data validation and quality checks).
- Experience designing and maintaining job orchestration systems, including dependency management, retries, monitoring, and alerting for production pipelines.
- Bonus: experience orchestrating machine learning workflows (training pipelines, model retraining triggers, feature stores, or MLOps tooling).
WHAT WE OFFER.
Reality Defender offers the following benefits to all our employees, regardless of location:
- Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents
- Dental and Vision plans with 100% premium coverage for employees and their dependents
- Short/Long-term disability and life insurance plans with 100% premium coverage for employees
- FSA/HSA and 401k programs
- Equity compensation
- 20 days of PTO per year
- 12 weeks of Parental Leave
- Learning and Development budget
- Monthly wellness benefits
- Annual company-sponsored offsite
For employees working from Reality Defender’s HQ in NYC, we offer the following benefits:
- Daily in-office lunch through UberEats
- Commuter benefits
- Remote Fridays
- Happy Hours and other local events
Listed by Reality Defender for a position based in the United States. Employers on this board attest they are hiring domestically.
Technical Account Manager
Reality Defender · Manhattan, New York, USA
Pay
$120k–160k
Setting
Remote
WHO WE ARE.
Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time.
Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes.
YouTube: Reality Defender Wins RSA Most Innovative Startup
THE TECHNICAL ACCOUNT MANAGER ROLE.
Reality Defender is hiring a Technical Account Manager to be the technical backbone of our customer relationships. This role reports to the Director of Customer Support and works closely with Engineering and Product to keep our enterprise, financial, and government customers confident in what our platform tells them. You'll own the technical health of a portfolio of accounts — from onboarding and integration through ongoing support — and you'll be a critical link between what customers experience in the field and what we build next.
Responsibilities include:
- Own onboarding, integration support, and ongoing technical health for a portfolio of customer accounts
- Set up and configure customer integrations directly — API auth, webhooks, sandbox environments
- Reproduce and diagnose integration failures — tracing API calls, reading logs and stack traces, isolating whether an issue is customer-side config, network/infra, or a product bug
- Translate model behavior into plain language for customers — explaining confidence scores, detection limitations, and edge cases clearly and accurately
- Drive technical escalations end-to-end, coordinating with Engineering and setting clear expectations with customers until resolution
- Write and debug integration code snippets to unblock a stuck implementation or demonstrate a fix
- Build documentation, runbooks, and integration guides that reduce repeat questions and let the relationship scale beyond you
- Flag at-risk accounts early, before a technical issue becomes a trust or retention issue
- Partner with Product and Engineering to turn field patterns — false positives/negatives, integration friction, feature gaps — into actionable input
- Support pre-sales and renewal conversations with technical credibility when needed
- Contribute to internal enablement so the broader CS team can handle more technical questions without escalation
WHO YOU ARE.
- You have 4+ years in a technical account management, solutions engineering, or senior technical support role, ideally with API-based or ML/AI products
- You can independently stand up an API integration — auth, webhooks, sandbox/test calls — and debug it when it breaks, using tools like Postman/curl, log traces, and basic scripting (Python or similar). You don't wait for engineering to tell you where the failure is; you find it first.
- You have a track record of owning relationships with both technical and non-technical stakeholders at the same account
- You've worked cross-functionally with engineering and product, and you know how to turn complaints into signal they can act on
- You have good judgment under ambiguity — you're often the first to know something's wrong before there's a clean explanation for it
Preferred, but not required:
- You have a background in trust & safety, security, fraud, or content moderation
- You have experience with computer vision, ML model behavior, or working alongside data science teams
- You've built or debugged a webhook-based integration, OAuth/API key flow, or SDK implementation from scratch
- You've worked at a startup where you built the process rather than inherited one
WHAT WE OFFER.
Reality Defender offers the following benefits to all our employees, regardless of location:
- Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents
- Dental and Vision plans with 100% premium coverage for employees and their dependents
- Short/Long-term disability and life insurance plans with 100% premium coverage for employees
- FSA/HSA and 401k programs
- Equity compensation
- 20 days of PTO per year
- 12 weeks of Parental Leave
- Learning and Development budget
- Monthly wellness benefits
- Annual company-sponsored offsite
For employees working from Reality Defender’s HQ in NYC, we offer the following benefits:
- Daily in-office lunch through UberEats
- Commuter benefits
- Remote Fridays
- Happy Hours and other local events
Listed by Reality Defender for a position based in the United States. Employers on this board attest they are hiring domestically.
UX Engineer
Reality Defender · Manhattan, New York, USA
Pay
$100k–150k
Setting
Remote
WHO WE ARE.
Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time.
Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes.
Youtube: Reality Defender Wins RSA Most Innovative Startup https://www.youtube.com/watch?v=TKOZmwyNUNM
THE UX ENGINEER ROLE.
This isn't a traditional product designer role, and it isn't a traditional front-end engineering role either. We're looking for someone who can move seamlessly from customer problems to interaction design to production-ready prototypes — the connective tissue between product strategy, design, and engineering. Responsibilities include:
- Own end-to-end UX design and rapid prototyping for new product initiatives, from concept through implementation-ready design
- Build interactive, near-production-quality prototypes using React, TypeScript, or similar frameworks to validate ideas before full engineering investment
- Partner with Engineering to validate technical feasibility early and reduce handoff friction
- Help establish and evolve reusable UI patterns, components, and Reality Defender's broader design system
- Advocate for usability, accessibility, and thoughtful interaction design across the platform
- Work alongside Product Managers to define customer experiences before development begins
- Facilitate cross-team alignment by making complex ideas tangible through prototypes and visual storytelling
WHO YOU ARE.
- 5+ years designing and building modern SaaS applications
- Strong portfolio demonstrating both UX design and front-end implementation
- Expertise with Figma and modern prototyping tools
- Experience building interfaces using React, TypeScript, or similar front-end frameworks
- Strong understanding of interaction design, usability, and accessibility
- Ability to rapidly move from concept to prototype
- Excellent communication and cross-functional collaboration skills, and comfort in a fast-moving startup environment
- Nice to have: enterprise software design experience, AI or cybersecurity product experience, familiarity with design systems and component libraries, user research/usability testing experience, or motion/interaction animation experience
WITHIN 1 MONTH, YOU’LL…
- Be embedded within Product and Engineering workflows
- Be up to speed on Reality Defender's current design system, tooling, and prototyping stack
- Have shadowed the existing design-to-development handoff processWithin 3 months, you’ll…
WITHIN 3 MONTHS, YOU’LL…
- Have delivered prototypes for at least one key product initiative
- Have shipped a concrete improvement to the design-to-development handoff process
- Have identified specific opportunities to streamline UX across the platform
WITHIN 6 MONTHS, YOU’LL…
- Have a repeatable design and prototyping process running
- Have measurably reduced iteration time on at least one product initiative
- Have contributed meaningfully to the evolution of the design system
WHAT WE OFFER.
Reality Defender offers the following benefits to all our employees, regardless of location:
- Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents
- Dental and Vision plans with 100% premium coverage for employees and their dependents
- Short/Long-term disability and life insurance plans with 100% premium coverage for employees
- FSA/HSA and 401k programs
- Equity compensation
- 20 days of PTO per year
- 12 weeks of Parental Leave
- Learning and Development budget
- Monthly wellness benefits
- Annual company-sponsored offsite
For employees working from Reality Defender’s HQ in NYC, we offer the following benefits:
- Daily in-office lunch through UberEats
- Commuter benefits
- Remote Fridays
- Happy Hours and other local events
Listed by Reality Defender for a position based in the United States. Employers on this board attest they are hiring domestically.
Sales Enablement Content Strategist
Reality Defender · Manhattan, New York, USA
Pay
$140k–180k
Setting
On-site
WHO WE ARE.
Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time.
Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes.
Youtube: Reality Defender Wins RSA Most Innovative Startup https://www.youtube.com/watch?v=TKOZmwyNUNM
THE ROLE: SALES ENABLEMENT CONTENT STRATEGIST
Reality Defender is looking for a content-first storyteller to own sales enablement content - translating our evolving product and the fast-moving deepfake threat landscape into the materials our sales and customer success teams use every day to win and retain enterprise, financial services, and government customers. This is a writing- and content-heavy role and you'll work closely with Product to understand what's shipping and why, and turn that into sharp, credible content that connects the evolving threat landscape to what Reality Defender actually does about it. For the right person, this role has a clear path to grow into a broader product marketing strategist position as the team scales. Responsibilities include:
- Own the creation of sales enablement content: pitch decks, datasheets, FAQs, competitive battlecards, and objection-handling guides.
- Partner closely with Product to understand new features and releases, and translate them into clear, compelling content tied to the evolving deepfake and AI-fraud threat landscape.
- Write and maintain product positioning and messaging for security leaders, fraud teams, and government stakeholders.
- Develop compelling case studies, use cases, and customer stories.
- Work with sales and product teams to gather field feedback and continuously sharpen enablement materials.
- Partner with demand generation and content teams on campaigns that reinforce core product positioning.
- Conduct light market and competitive research to keep messaging sharp and current.
WHO YOU ARE.
- 3-5 years of experience in content marketing, sales enablement, or product marketing - ideally in B2B SaaS, cybersecurity, or another technical space.
- An excellent writer first and foremost, with a track record of turning technical, fast-changing product features into clear, persuasive content.
- Comfortable digging into technical detail and translating it for a range of audiences, from security engineers to executive buyers.
- Highly collaborative - you will work with product, sales, and customer success on a daily basis.
- Strong product marketing/ go-to-market instincts are a plus, and a path to grow into that scope over time.
- Prior experience at an early stage or fast-growth startup is a plus.
WHAT WE OFFER.
Reality Defender offers the following benefits to all our employees, regardless of location:
- Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents
- Dental and Vision plans with 100% premium coverage for employees and their dependents
- Short/Long-term disability and life insurance plans with 100% premium coverage for employees
- FSA/HSA and 401k programs
- Equity compensation
- 20 days of PTO per year
- 12 weeks of Parental Leave
- Learning and Development budget
- Monthly wellness benefits
- Annual company-sponsored offsite
For employees working from Reality Defender’s HQ in NYC, we offer the following benefits:
- Daily in-office lunch through UberEats
- Commuter benefits
- Remote Fridays
- Happy Hours and other local events
Listed by Reality Defender for a position based in the United States. Employers on this board attest they are hiring domestically.
Customer Support Engineer
Reality Defender · New York City, New York, USA
Pay
$40k–65k
Setting
Remote
WHO WE ARE.
Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time.
Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes.
Youtube: Reality Defender Wins RSA Most Innovative Startup https://www.youtube.com/watch?v=TKOZmwyNUNM
CUSTOMER SUPPORT ENGINEER ROLE.
As a Customer Support Engineer, you'll be the primary technical point of contact for our enterprise, financial services, and government customers as they integrate and run Reality Defender's deepfake detection platform day to day. This role combines practical technical troubleshooting with customer success responsibilities: you will resolve issues while also building relationships and increasing account visibility to ensure our customers remain successful and continue to renew.
This role can be based remotely, supporting customers across European time zones alongside our existing US-based team, with core support hours of 6am-12pm Eastern Standard Time.
Responsibilities include, but are not limited to:
- Serve as the primary point of contact for enterprise customers' day-to-day technical questions, troubleshooting, and API integration issues.
- Own support tickets end-to-end: triage, diagnose, escalate to engineering when needed, and follow through until resolved.
- Support onboarding and implementation for new customers, including API setup, configuration, and integration testing.
- Partner with customer success and sales to monitor account health, flag risk early, and bring technical credibility to renewal and expansion conversations.
- Build and maintain internal documentation, FAQs, and troubleshooting runbooks to reduce repeat tickets and speed up resolution.
- Relay recurring customer feedback and technical pain points to product and engineering to inform the roadmap.
- Track support metrics (response time, resolution time, CSAT) and flag trends that need attention.
WHO YOU ARE.
- 2-4 years of experience in customer support, technical support, or customer success at a B2B SaaS or API-based company.
- Comfortable with technical troubleshooting (APIs, integrations, logs) as well as owning the relationship side of an account.
- Strong written and verbal communication skills, able to translate technical detail for both engineers and business stakeholders.
- Experience supporting enterprise, financial services, or public sector customers is a plus.
- Based in Europe, able to support customers across European business hours.
WHAT WE OFFER.
Reality Defender offers the following benefits to all our employees, regardless of location:
- Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents
- Dental and Vision plans with 100% premium coverage for employees and their dependents
- Short/Long-term disability and life insurance plans with 100% premium coverage for employees
- FSA/HSA and 401k programs
- Equity compensation
- 20 days of PTO per year
- 12 weeks of Parental Leave
- Learning and Development budget
- Monthly wellness benefits
- Annual company-sponsored offsite
Listed by Reality Defender for a position based in the United States. Employers on this board attest they are hiring domestically.
Product Marketing Manager
Reality Defender · Manhattan, New York, USA
Pay
$140k–180k
Setting
Hybrid
WHO WE ARE.
Reality Defender is an award-winning cybersecurity company helping enterprises and governments detect deepfakes and AI-generated media. Utilizing a patented multi-model approach, Reality Defender is robust against the bleeding edge of generative platforms producing video, audio, imagery, and text media. Reality Defender's API-first deepfake detection platform empowers teams and developers alike to identify fraud, disinformation campaigns, and harmful deepfakes in real time.
Backed by world class investors including DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, Reality Defender works with leading enterprise clients, financial institutions, and governments in order to ensure AI-generated media is not used for malicious purposes.
Youtube: Reality Defender Wins RSA Most Innovative Startup https://www.youtube.com/watch?v=TKOZmwyNUNM
THE ROLE
At Reality Defender, our Product team is building the technology that protects organizations from AI-generated fraud. Your job is to make sure the market understands why it matters.
We’re looking for a Product Marketing Manager who will sit shoulder-to-shoulder with Product, deeply understand what we’re building, why we’re building it, and how it solves our customers’ biggest problems—and then take that story to market.
You’ll become an expert in our platform, our customers, and the rapidly evolving deepfake threat landscape. From product launches and messaging to sales enablement and customer stories, you’ll ensure every feature we ship is translated into clear, compelling narratives that help customers buy, adopt, and champion Reality Defender.
This role is highly cross-functional and will partner daily with Product, Sales, Customer Success, and Marketing. You’ll have a direct impact on how Reality Defender is positioned in the market and how quickly customers understand the value of our platform.
WHAT YOU’LL DO
- Become deeply embedded with our Product team, understanding our roadmap, customer problems, and the “why” behind every feature we build.
- Own the go-to-market strategy for new products, features, and platform enhancements.
- Develop clear, differentiated messaging and positioning that resonates with enterprise security teams, fraud leaders, and government organizations.
- Translate complex AI and cybersecurity capabilities into compelling stories that customers can quickly understand and act on.
- Create the sales enablement materials our commercial teams rely on every day, including pitch decks, battlecards, datasheets, FAQs, competitive positioning, and objection-handling resources.
- Partner with Product and Customer Success to identify customer wins and develop case studies, solution briefs, and success stories.
- Conduct market and competitive research to ensure our positioning remains differentiated as the AI security landscape evolves.
- Work closely with Demand Generation to launch campaigns that drive awareness, pipeline, and product adoption.
- Gather feedback from customers and the field to continuously refine messaging, positioning, and go-to-market strategy.
- Measure the success of product launches and enablement initiatives, using insights to improve future launches.
WHO YOU ARE
- 5+ years of experience in Product Marketing within B2B SaaS, ideally in cybersecurity, AI, fraud prevention, or another highly technical industry.
- You love working alongside Product Managers and engineers and enjoy learning the technical details behind what you’re marketing.
- You’re an exceptional storyteller who can simplify complex technical concepts without oversimplifying them.
- You know how to turn product capabilities into customer outcomes and business value.
- You’ve built messaging, launched products, and created enablement content that helps sales teams win.
- You’re naturally curious, ask thoughtful questions, and enjoy becoming the subject matter expert on the products you support.
- You thrive in fast-moving startup environments where priorities evolve quickly and collaboration is constant.
- Experience marketing enterprise software to technical buyers is strongly preferred.
WHY THIS ROLE MATTERS
Product Marketing is the connective tissue between what we build and how the world understands it. You’ll help shape how Reality Defender is perceived in one of the fastest-growing categories in cybersecurity, ensuring every innovation we deliver reaches customers with clarity, credibility, and impact.What we offer.
Reality Defender offers the following benefits to all our employees, regardless of location:
- Healthcare plans with 100% premium coverage for employees and partial coverage available for dependents
- Dental and Vision plans with 100% premium coverage for employees and their dependents
- Short/Long-term disability and life insurance plans with 100% premium coverage for employees
- FSA/HSA and 401k programs
- Equity compensation
- 20 days of PTO per year
- 12 weeks of Parental Leave
- Learning and Development budget
- Monthly wellness benefits
- Annual company-sponsored offsite
For employees working from Reality Defender’s HQ in NYC, we offer the following benefits:
- Daily in-office lunch through UberEats
- Commuter benefits
- Remote Fridays
- Happy Hours and other local events
Listed by Reality Defender for a position based in the United States. Employers on this board attest they are hiring domestically.
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