Managing Veterinarian - 14th St
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
At Small Door, our doctors are part of a supportive and collaborative network invested in their growth. With our high standard of medicine, a more managed caseload with up to 16 max appointments per day, dedicated daily administrative time, generous ratio of doctors to support team, skilled veterinary nurses assisting with labwork and much more, Small Door is proud to be a sustainable place to work and thrive. We practice low-stress patient handling and are AAHA accredited.
*We will cover any licensure fees + relocation if needed* No non-competes!
What you’ll do
Diagnose and treat pets with illnesses and injuries and counsel clients in well pet care
Model medical excellence to a team of two to four doctors, ensuring medical operating procedures and guidelines are followed to meet patient care needs while delivering an unparalleled member experience
Uphold Small Door's culture and values to the practice team and to our members
Mentor doctors relating to their clinical skills and individual performance metrics concerning client satisfaction, teamwork, medical quality, record keeping, and production, and lead regular check-ins with doctors to understand challenges and support professional development
Partner with the Member Experience Manager to support a positive, collaborative approach between the Member Experience and the Medical Team
Collaborate with the Head Nurse to foster an environment of open communication, continuous learning, improvement, and excellence
Manage controlled substances, review practice orders of drugs and supplies, and ensure that the DEA logbooks are consistently filled out per our standard operating procedures
Who you are
Doctor of Veterinary Medicine (DVM) or equivalent with an active state and DEA license, and 8+ years of experience in the field
Takes a professional approach, with excellent interpersonal skills, and a strong communicator
Committed to practicing the highest standard of medicine and upholding the code of ethics
Leader with experience managing a team and interest in mentoring veterinarians
Thrives in team-oriented environment
What you'll get
Competitive salary + profit share
15-20% Performance bonus potential
Opportunity for equity ownership
Health, dental + vision insurance
401K (plus company match)
We never ask doctors to sign non-competes
Upward mobility and growth opportunities
4 weeks of paid-time off
12 weeks of parental leave (100% paid)
4 company holidays
Commuter benefits and Monthly Health & Wellness stipend
Costs covered for license renewal and liability insurance fees, along with dues covered for AtDove membership and subscriptions for VIN and Plumbs Pro
Discounted veterinary care for your furry family
An opportunity to make a real impact on the people around you
A collaborative team of people who live our core values and have your back
#sdcareers
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
New Practice Openings Manager
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
At Small Door, we are opening 5–10 new practices per year — thoughtfully, intentionally, and always with the goal of redefining the member and team experience in veterinary medicine.
We are hiring a New Practice Opening Manager to bring each new practice to life operationally: from an empty shell to a fully running practice with trained teams, working systems, and a great first-day experience.
This is a hands-on, high-ownership role for someone who thrives in fast-paced, ambiguous, service-oriented environments. You'll coordinate across dozens of details, partners, and timelines — and make it look seamless.
What You’ll Do
Lead Operational Setup for All New Practices
Oversee the planning and execution of multiple veterinary practice openings across the country, ensuring adherence to project timelines, budget considerations, and quality standards.
Ensure each new practice is operationally ready on day one — equipment, supplies, systems, workflows, inventory, staffing partnership, and training.
Own the operational launch plan from site turnover to ~90 days post-opening.
Run Cross-Functional Launch Project Management
Coordinate with design & construction, procurement, IT, facilities, people operations, medical, and marketing to align on timelines and milestones.
Lead weekly NPO meetings, maintain documentation and playbooks, track tasks, and escalate risks early.
Be the operational owner of launch day readiness.
Lead On-Site Setup and Early Operations Support
Take charge of the site setup week for new locations, coordinating with local teams as needed to ensure seamless training and efficient operations.
Travel to new practices for setup week(s), training support, and go-live.
Troubleshoot operational issues quickly to ensure smooth workflows during the first member visits.
Provide ongoing support in the first 30–90 days as the practice stabilizes.
Manage Procurement, Equipment, and Site Readiness
Oversee opening procurement in partnership with construction, operations, and vendors.
Coordinate supply and small equipment delivery, installation, testing, and issue resolution.
Ensure all practice spaces are set up to Small Door standards (clean, on-brand, functional, and efficient).
Collaborate with our Medical teams to ensure that all practice openings comply with local, state, and federal regulations.
Coordinate Local Launch Marketing Execution
Partner with Growth/Marketing to manage and execute pre-opening strategy to hit membership targets prior to opening
Operationalize local outreach, signage, activation events, partnerships, and opening promotions.
Ensure the practice team is aligned on launch expectations and ready to deliver a consistent member experience.
Support Mature Practices Between Openings
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During slower NPO periods, support central ops and practice teams with:
Inventory setup, product data cleanup, and ordering discipline.
Process rollouts and training refreshers.
Operational experience improvements and small-scale special projects.
Who you are
5+ years of experience in operations, facilities, project management, or new location openings within a multi-site business.
Proven experience opening new locations, practices, or brick-and-mortar facilities, with responsibility for coordinating vendors, stakeholders, and timelines from planning through launch.
Highly organized and detail-oriented, with exceptional project management skills and the ability to manage multiple priorities in a fast-paced environment.
Hands-on, resourceful operator who enjoys solving problems on the ground and doing whatever it takes to ensure a successful opening.
Strong communicator and relationship builder who can effectively partner across teams, vendors, and field operations.
Self-starter with a high degree of ownership, willingness to travel extensively, and excitement about helping scale a growing business.
What you'll get
Competitive salary
Equity ownership
Health, dental + vision insurance
401K benefits with company match
Upward mobility and growth opportunities
Generous paid-time off, parental leave, and company wide holidays
Commuter benefits, Subsidized Health & Wellness benefits, and more!
Discounted veterinary care for your loved ones
An opportunity to make a real impact on the people around you
A collaborative group of people who live our core values and have your back
#sdalljobs
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
Practice Manager
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
At Small Door, our Member Experience team is part of a supportive and collaborative network invested in their growth. Our Member Experience team has the opportunity to work hand-in-hand with our medical team and have direct interactions with our members and their furry friends. Our Practice Managers are key business stakeholders in the field and report directly up to our Regional Manager of Practice Operations. We are committed to a healthy work/life balance by leveraging state-of-the-art technology to help cut down on repetitive administrative tasks, and are dedicated to creating and maintaining a positive work culture. Small Door is also the first and only veterinary provider in the country to earn Certified B-Corp status - meaning we abide by strict standards!
What you'll do
People Management and Leadership:
Manage, develop, and lead a high-performing team in providing exceptional hospitality and care
Lead Practice Team meetings (in collaboration with the Clinical Leadership), in order to cascade operational updates and drive change within your practice.
Uphold a culture of safety, compliance, collaboration, and inclusivity
Manage bi-weekly payroll, and time and attendance for practice employees
Take ownership of and handle escalated situations with members to ensure resolution; enlisting the support of regional leadership as needed
Maintain a 360° view of the practice and lead the team in ensuring that all facilities and brand standards are being met
Manage, grow and develop your current team, while fostering an inclusive environment
Owns the engagement of all staff within the practice, as well as plans and executes larger quarterly outings or events for your team.
Act as a Hiring Manager and strong partner to the recruiting team, in order to grow your practice and manage backfills
Oversee the onboarding of new employees into the practice to ensure understanding of workflows and processes.
Operational & Clinical Excellence:
Oversee and analyze your practice’s P&L and revenue by type, identifying trends and growing top line revenue with support from regional leadership
Manage your practice’s budget with an eye toward building and maintaining profitability (including COGs, labor, and inventory management)
Review KPI dashboards daily/weekly/monthly etc. and craft business plans for your practice
Collaborate with Managing Veterinarian and regional leadership to meet and exceed revenue targets for the clinic
Manage and optimize the appointment schedule, including surgery and specialist bookings, with an eye towards maximizing utilization of our doctors and nurses while ensuring adequate coverage
Create, update and maintain quarterly nursing and member experience schedules in line with practice budgets and forecasted revenue
Partner with HQ and regional leadership to create, review, improve and implement new initiatives and processes; ensure they are followed by all practice team members
Oversee practice ordering; manage inventory, including office, medical and retail supplies
Drive strong practices around deescalation techniques and handling potentially difficult situations
Member Experience:
Ensures a consistent, high-quality experience for all clients by maintaining smooth practice operations, addressing issues promptly, and fostering a welcoming, client-focused environment throughout the practice.
Monitors and responds to client feedback from Net Promoter Scores (NPS), online reviews, and in-person interactions while escalating trends or concerns to leadership and supporting implementation of any improvements.
Manager on Call:
You will be asked to work 1 weekend day a quarter, along with the responsibility for being "on call" one weekend a month for emergency situations that require managerial intervention outside of regular business hours. This position requires you to be reachable and responsive, although actual calls are expected to be infrequent
Who you are
4+ years working in a veterinary or human healthcare practice and at least 2 years experience directly managing a team, coaching performance, and leading through change
Experience in a hospitality role and/or fast-paced startup is a plus but not required
Strong business acumen and using data to achieve valuable insights; experience reading, understanding, and managing P&Ls is a plus
Comfortable with navigating technology platforms, including Excel and Google Suite, with the ability of picking up new software and tech quickly
A self-starter and comfortable with being autonomous
Highly organized with the ability to prioritize multiple tasks with tight deadlines
Customer service-oriented and focused on the details
You have the ability to lift at least 25 lbs, on occasion and work on your feet for extended periods, as necessary.
This is a full-time position - typically Monday through Friday - however, as a leader of one of our practices, you are expected to have the flexibility to work occasional weekend or evening duties
What you’ll get
Competitive salary
Equity ownership
Health, dental + vision insurance
401K contributions
Upward mobility and growth opportunities
Flexible paid-time off, parental leave, and company wide holidays
Health & Wellness Monthly Stipend
Discounted veterinary care for your loved ones
Growth opportunities
An opportunity to make a real impact on the people around you
A collaborative group of people who live our core values and have your back
#sdalljobs
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
Managing Veterinarian
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
At Small Door, our doctors are part of a supportive and collaborative network invested in their growth. With our high standard of medicine, 30-60 minute appointments, dedicated daily administrative time, generous ratio of doctors to support team, skilled veterinary nurses assisting with callbacks and much more, Small Door is proud to be a sustainable place to work and thrive. We practice Fear Free medicine and are AAHA accredited.
We are preparing to expand our Managing Vet roster in Fall/Winter 2026 and early 2027.
What you’ll do
Diagnose and treat pets with illnesses and injuries and counsel clients in pet care
Model medical excellence to a team of two to four doctors, ensuring medical operating procedures and guidelines are followed to meet patient care needs while delivering an unparalleled member experience
Uphold Small Door's culture and values to the practice team and to our members
Mentor doctors relating to their clinical skills and individual performance metrics concerning client satisfaction, teamwork, medical quality, record keeping, and production, and lead regular check-ins with doctors to understand challenges and support professional development
Partner with the Member Experience Manager to support a positive, collaborative approach between the Member Experience and the Medical Team
Collaborate with the Head Nurse to foster an environment of open communication, continuous learning, improvement, and excellence
Manage controlled substances, review practice orders of drugs and supplies, and ensure that the DEA logbooks are consistently filled out per our standard operating procedures
Who you are
Doctor of Veterinary Medicine (DVM) or equivalent with an active state and DEA license, and 8+ years of experience in the field
Takes a professional approach, with excellent interpersonal skills, and a strong communicator
Committed to practicing the highest standard of medicine and upholding the code of ethics
Leader with experience managing a team and interest in mentoring veterinarians
Thrives in team-oriented environment
Has a ‘glass half full’ attitude and a sense of humor!
What you'll get
Competitive salary + profit share
15-25% Performance bonus potential
Opportunity for equity ownership
Health, dental + vision insurance
401K (plus company match)
We never ask doctors to sign non-competes
Upward mobility and growth opportunities
4 weeks of paid-time off
12 weeks of parental leave (100% paid)
4 company holidays
One Medical membership, Commuter benefits, Carrot Fertility benefits, Monthly Health & Wellness stipend
Costs covered for license renewal and liability insurance fees, along with dues covered for AtDove membership and subscriptions for VIN and Plumbs Pro
Discounted veterinary care for your loved ones
An opportunity to make a real impact on the people around you
A collaborative team of people who live our core values and have your back
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
Member Experience Coordinator
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
At Small Door, our Member Experience team is part of a supportive and collaborative network invested in their growth. Our Member Experience team has the opportunity to work hand-in-hand with our medical team and have direct interactions with our members and their furry friends. We are committed to a healthy work/life balance by leveraging state-of-the-art technology to help cut down on repetitive administrative tasks, and are dedicated to creating and maintaining a positive work culture. Small Door is also the first and only veterinary provider in the country to earn Certified B-Corp status - meaning we abide by strict standards!
What you'll do
Own front-of-house communication across phone, Slack, Dialpad, and in-person — simultaneously, all day
Manage appointment scheduling, wait times, and real-time flow of a busy practice
Support members through all types of visits — new memberships, routine care, and emotionally heightened sick or urgent visits — with warmth and steadiness
Handle medical billing communications, send surgery estimates, and follow up on outstanding items
Coordinate closely with nurses, doctors, other veterinary practices, and telehealth staff to keep care moving without gaps
Assist with front-of-house clinical support tasks such as prescription medication hand-off and drop-offs
Drive proactive member outreach, forward pre-booking, and Google review solicitation to support practice growth
Seek out member feedback and route it to the right channels
Maintain a clean, welcoming, on-brand environment that reflects our commitment to exceptional care
Who you are
2+ years in a hospitality-forward role — veterinary or medical experience is a genuine plus
Comfortable switching between tasks quickly without losing quality or composure
Strong communicator — written, verbal, and in the room
Empathetic by nature, especially with anxious or emotional clients
Familiar with medical billing concepts or eager to learn them fast
Comfortable with Slack, scheduling systems, and tech in general
Available for 40 hours/week including one weekend day
Ability or willingness to cover at other NYC locations as needed — not required, but a plus for scheduling flexibility and career growth within the region
Able to lift up to 25 lbs occasionally
Comfortable working occasional solo shifts (with the support of clinical staff and your Practice Manager as needed)
What you'll get
Competitive salary
Health, dental + vision insurance
401K (plus 4% company match)
Upward mobility and growth opportunities
Generous paid-time off, parental leave, and company wide holidays
Commuter benefits, Monthly Health & Wellness stipend
Discounted veterinary care for your loved ones
An opportunity to make a real impact on the people around you
A collaborative group of people who live our core values and have your back
#sdalljobs
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
Member Experience Coordinator
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
At Small Door, our Member Experience team is part of a supportive and collaborative network invested in their growth. Our Member Experience team has the opportunity to work hand-in-hand with our medical team and have direct interactions with our members and their furry friends. We are committed to a healthy work/life balance by leveraging state-of-the-art technology to help cut down on repetitive administrative tasks, and are dedicated to creating and maintaining a positive work culture. Small Door is also the first and only veterinary provider in the country to earn Certified B-Corp status - meaning we abide by strict standards!
What you'll do
Oversee the scheduling system and wait time for all members
Manage calls, emails, and additional communications
Source of knowledge for our members by answering questions, sharing information etc
Deliver all billing communications during visits
Seek out feedback and communicate to proper channels
Maintain a clean, welcoming, and on-brand environment in our practice
Bring hospitality and service to the forefront of our business
Find solutions for our members
Work with members to ensure smooth experiences
Monitor and manage the practice by anticipating needs and serving our members
Who you are
2+ years working in a hospitality-focused role (vetmed experience is a plus!)
Self-motivated, team player, excellent communicator, attention to detail, and customer service oriented
Ability to connect with others exudes empathy and compassion
Must be able to work flexible/non-traditional hours including weekends
Ability to lift up to 25lbs on occasion
Availability to work 40 hours a week including one weekend day (schedule is four -10 hour shifts)
Passion and a love for animals (especially cats and dogs!)
Proficient in computer skills (familiarity with slack is a plus!)
What you'll get
Competitive salary
Health, dental + vision insurance
401K (plus 4% company match)
Upward mobility and growth opportunities
Generous paid-time off, parental leave, and company wide holidays
Commuter benefits, Monthly Health & Wellness stipend
Discounted veterinary care for your loved ones
Growth opportunities
An opportunity to make a real impact on the people around you
A collaborative group of people who live our core values and have your back
#sdalljobs
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
Telehealth Nurse
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
We are looking for a compassionate and knowledgeable Telehealth Veterinary Nurse to provide remote support to our members through chat and phone communications. The successful candidate will work closely with veterinarians, veterinary technicians, and other healthcare professionals to deliver exceptional telehealth services and support to our members. This position is remote and will report directly to Small Door’s Telehealth Manager. To ensure expanded coverage for our members, all Telehealth Nurses will have a fixed weekly schedule.
Must be available to work weekends, evenings, some holidays and willing to help with overnight coverage is a plus!
What you’ll do
Engage with Small Door members through text-based chat and phone to provide telehealth services and member support
Deliver an exceptional member experience by conveying empathy and warmth over chat and phone communication
Independently handle and resolve tasks, adhering to high-quality standards and deadlines
Ongoing collaboration with both virtual and in-practice team members via constant communication and monthly team meetings
Utilization of your clinical training and opportunities to give personalized care to patients virtually.
Maintaining accurate medical records and communication documentation
Master internal systems and tools to consistently deliver exceptional care to members while meeting quality and productivity goals
Maintain deep knowledge and familiarity with Small Door's memberships, services, and perks
Lead, model, and exemplify Small Door experience standards
Who you are
5+ years of experience as a LVT/RVT/CVT
Ability to triage; knowledge of recognizing medical emergencies and illnesses
A drive to work for a company with a startup mindset, breaking tradition
Problem-solving self-starter who can both work independently and is also a team player
Excellent communication skills and highly organized with strong attention to detail
Customer service mindset, highly empathetic and compassionate
Highly skilled at technology and online tools (G Suite, Slack, Intercom or other CRM platforms, etc.)
Must be able to work flexible/non-traditional hours including weekends and holidays
Passion and a love for animals (especially cats and dogs!)
What you'll get
Competitive salary ($18/hour)
An opportunity to make a real impact on the people around you
A collaborative group of people who live our core values and have your back
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
Veterinary Assistant
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
At Small Door, our nurses are part of a supportive and collaborative network invested in their growth. Our nurses have the opportunity to work in state-of-the-art facilities with strong doctor:nurse staffing ratios, and have the added support of a 24/7 telehealth team and dedicated call center that drastically reduces incoming calls to the practice - this means you can focus on the pets in front of you! We are committed to a healthy work/life balance, and are dedicated to creating and maintaining a positive work culture. In addition to practicing Fear Free, we are AAHA accredited meaning we abide by incredibly high standards as an organization.
What you’ll do
Knowledge and ability to recognize medical emergencies and illnesses
Assessing patients
Recording vitals and assisting doctors with diagnostics
Completing treatments as instructed by the doctor
Basic husbandry and nursing care
Monitoring changes in patients and providing compassionate care
Assisting in and facilitating radiography capture
Preparing samples for outside reference labs
Running in-house labs
Preparing medications
Administering medications
Working tele-triage shifts (additional stipend)
Additional responsibilities to maintain a hospitable environment
Who you are
3+ years of experience as a veterinary assistant
Availability to work weekends (Saturdays)
Comfortable with computers and online tools
Strong enough to lift 50 lbs
A thoughtful and fearless team player
A go-getter who thrives in a fast-paced environment
Skilled at communicating with clients
Passionate about pets
What you'll get
Opportunities for upward mobility and professional growth.
Competitive salary and benefits package.
Health, dental, and vision insurance.
401(k) with a 4% company match.
Generous paid time off, parental leave, and company-wide holidays.
Commuter benefits and subsidized health and wellness programs.
Discounted veterinary care for your furry loved ones.
A chance to make a meaningful impact in a collaborative, supportive environment.
A team that lives by our core values and always has your back.
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
Per Diem Veterinary Assistant
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
At Small Door, our nurses are part of a supportive and collaborative network invested in their growth. Our nurses have the opportunity to work in state-of-the-art facilities with strong doctor:nurse staffing ratios, and have the added support of a 24/7 telehealth team and dedicated call center that drastically reduces incoming calls to the practice - this means you can focus on the pets in front of you! We are committed to a healthy work/life balance, and are dedicated to creating and maintaining a positive work culture. In addition to practicing Fear Free, we are AAHA accredited meaning we abide by incredibly high standards as an organization.
What you’ll do
Knowledge and ability to recognize medical emergencies and illnesses
Assessing patients
Recording vitals and assisting doctors with diagnostics
Completing treatments as instructed by the doctor
Basic husbandry and nursing care
Monitoring changes in patients and providing compassionate care
Assisting in and facilitating radiography capture
Preparing samples for outside reference labs
Running in-house labs
Preparing medications
Administering medications
Working tele-triage shifts (additional stipend)
Additional responsibilities to maintain a hospitable environment
Who you are
Comfortable with computers and online tools
Strong enough to lift 50 lbs
A thoughtful and fearless team player
A go-getter who thrives in a fast-paced environment
Skilled at communicating with clients
Passionate about pets
What you'll get
Competitive compensation
Working in a well designed hospital with state-of-the-art equipment
A collaborative family of people who live our core values and have your back
A clear career path with opportunities for growth and development, both personally and professionally
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
Certified Veterinary Technician (New Practice Opening: Cambridge) - Opening Fall 2026
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.
At Small Door, our nurses are part of a supportive and collaborative network invested in their growth. Our nurses have the opportunity to work in state-of-the-art facilities with strong doctor:nurse staffing ratios, and have the added support of a 24/7 telehealth team and dedicated call center that drastically reduces incoming calls to the practice - this means you can focus on the pets in front of you! We are committed to a healthy work/life balance, and are dedicated to creating and maintaining a positive work culture. In addition to practicing Fear Free, we are AAHA accredited meaning we abide by incredibly high standards as an organization.
What you’ll do
Triaging
Knowledge and ability to recognize medical emergencies and illnesses
Assessing patients
Recording vitals and assisting doctors with diagnostics
Completing treatments as instructed by the doctor
Basic husbandry and nursing care
Monitoring changes in patients and providing compassionate care
Taking blood
Placing catheters
Assisting in and facilitating radiography capture
Preparing samples for outside reference labs
Running in-house labs
Preparing medications
Administering medications
Additional responsibilities to maintain a hospitable environment
Who you are
1+ years of experience as a LVT in a GP setting
Availability to work weekends (Saturday or Sunday)
Comfortable with computers and online tools
Strong enough to lift 50 lbs
A thoughtful and fearless team player
A go-getter who thrives in a fast-paced environment
Skilled at communicating with clients
Passionate about pets
What you'll get
Competitive salary
Health, dental + vision insurance
401K (plus 4% company match)
Upward mobility and growth opportunities
Generous paid-time off, parental leave, and company wide holidays
Commuter benefits, Monthly Health & Wellness stipend
Discounted veterinary care for your loved ones
Growth opportunities
An opportunity to make a real impact on the people around you
A collaborative group of people who live our core values and have your back
Small Door is proudly committed to creating a diverse, inclusive and equitable workplace. We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
The full posting opens here — pay, setting and the full description, without leaving the list.