Job Description

📣 Role Summary

We’re hiring a Content Marketing Coordinator to own our content engine end-to-end, from managing and organizing content that lives on our website to building the systems to capture company and customer brand content. This role owns our social media presence, building the content calendar, and executing branded content across channels. You will partner with performance marketing on an always-on paid content engine and the greater marketing team on execution. You’ll be collaborating on projects across the team, so energy, adaptability, and a strong creative point of view matter more than a specific background. If you’re curious about AI, hungry to learn, and have a clear opinion on what makes content great, we want to hear from you.

⚡ What you’ll do

• Manage and organize content on our website, building systems so nothing gets lost.

• Build and run the social media content calendar, from planning through execution.

• Kick off and maintain a content collection system to consistently capture company and customer brand content.

• Partner with the marketing team and cross-team collaboration to drive forward content execution and engagement.

• Use AI tools to move faster and raise the quality and consistency of our content.

• Jump into ad hoc projects across the marketing team as priorities shift.

🎯 What we’re looking for

• A strong, well-formed creative opinion about content. You can point to campaigns you love and explain why in-depth.

• A natural organizer who thrives on keeping calendars, assets, and workflows in order.

• Curious about and comfortable using AI tools in your day-to-day work.

• Adaptable and energized by new projects across a fast-moving team.

• Low ego, hungry to learn, and genuinely excited to build and grow.

• Comfortable on camera and in front of customers.

• Energized to work onsite in Williamsburg.

• Comfortable with AI tools to drive efficiency. Bonus points for experience with Notion, Asana, Canva, or CapCut.

Nice to have

• A portfolio of work you’re proud of.

• Experience with social media management or content calendar tools.

• Solid, articulate copywriting skills.

• An internship, full-time experience, or a strong personal online presence/project.

🤗 Who you are

• A creative with a genuine point of view on what makes content resonate.

• Naturally organized, and energized by building systems that keep content consistent and easy to find.

• Adaptable and low-ego, happy to be pulled into whatever the team needs that week.

• Curious and hands-on with AI tools, always looking for ways to work smarter.

• Comfortable being on camera and building relationships with customers.

• Hungry to learn and excited about the opportunity to grow with a fast-moving startup.

📅 Hiring Process

• Recruiter Screen

• Hiring Manager Screen

• Onsite

• Cofounder Screen

🙌 What we offer

• $70k-80k salary + equity package

• Full Medical, Dental, and Vision Health Coverage

• Computer and workspace enhancements

• Monthly stipend for mental and physical health

• 401(k) plan (non-matching)

• Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year

• Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros

🤝 Our Values

• No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.

• Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.

• One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.

• Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.

• Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.

• Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a “Boom!”

🏠 About Topline Pro

We’re building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.

We’re YC-backed and well-funded, with several years of runway, and we’ve experienced rapid growth over the past year. We’re in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You’ll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.

We believe “great candidates” do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.

Job Description

5-Month Contract | Brooklyn, NY (4x/week in office)

📣 Role Summary

Topline Pro is hiring a Contract Recruiter to lead full-cycle recruiting across the org for a 5-month engagement, spanning Engineering, Customer Success, Product, Design, Marketing, and Operations. This isn’t a role with clean job descriptions and obvious talent pools. You’ll be hiring for roles that are still taking shape, where the profile evolves as the hiring manager clarifies what they actually need, alongside more clearly-scoped searches in Tech and Ops.

You’ll need to be comfortable defining a search before you can run it, skilled enough at sourcing to build a strong pipeline even when the “ideal candidate” is still a moving target, and versatile enough to move between technical and non-technical searches in the same week.

This role reports into the Head of People and partners closely with hiring managers across the org.

⚡ What You’ll Do

Own Full-Cycle Recruiting – Source, engage, and close candidates across the org, including Engineering, Product, Design, Marketing, and Operations, managing the full process from intake to offer.

Build Pipelines for Ambiguous Roles – Partner with hiring managers to translate a rough, evolving need into a real candidate profile, then go find those people. Many of these roles won’t have a clean precedent internally, you’ll help define what “right” looks like as you go. Other searches will be more clearly scoped, you’ll flex between both.

Drive Proactive Sourcing – Build sourcing strategies that go beyond inbound applicants. Reach passive candidates directly, especially for roles where the market is thin or the profile is unconventional.

Partner with Hiring Managers – Run regular intake and pipeline reviews, keep hiring managers accountable to the process, and push back when a search needs to be re-scoped.

Manage Candidate Experience – Keep candidates warm, informed, and moving through a fast-paced process. Represent Topline Pro well in every interaction.

Report on Pipeline Health – Track key metrics (time-to-fill, source of hire, funnel conversion) and flag bottlenecks early.

🎯 What We’re Looking For

Must-haves:

• 4+ years of full-cycle recruiting experience

• Strong, demonstrated sourcing skills. You should be comfortable building a pipeline from scratch, not just working inbound applicants

• Experience recruiting for green or ambiguous roles in Marketing, Product, or Design, where the role definition wasn’t fully settled when the search started

Also important:

• Comfort recruiting across both technical and non-technical functions, including Engineering and Operations, in addition to Marketing, Product, and Design

• Experience in a high-growth startup environment, where priorities shift and searches move fast

• Strong stakeholder management. You can push back on a hiring manager, ask sharp questions, and keep a search on track without hand-holding

• Comfort managing multiple open searches at once

• Available to work from our Brooklyn office 4 days a week for the duration of the contract

🤗 Who You Are

• A self-starter who doesn’t need a fully-formed job description to start sourcing

• Someone who treats an unclear role as a puzzle to solve, not a blocker

• Direct and organized, you bring structure to searches that don’t have it yet

• Comfortable with ambiguity and fast pace, this is a startup environment, not a corporate recruiting function

• A strong communicator who keeps hiring managers and candidates in the loop without being asked

🙌 What We Offer

• Competitive contract compensation, commensurate with experience

• 5-month engagement based in our Williamsburg, Brooklyn office (4 days/week)

• A Wellhub Platnium membership and UberEats dinners

• The opportunity to build real pipeline and make a visible impact on the org

• A fast-moving, no-nonsense team that celebrates wins along the way

🤝 Our Values

No Bullsh*t: We create meaningful results for our customers and drive growth for our team, ensuring progress and impact are felt every day.

Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions.

One Team, One Dream: We tackle challenges together with creativity and an open mind.

Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect.

Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own.

Boom!: We take time to celebrate each other’s achievements, big and small. And we end all team meetings in a “Boom!”

🏠 About Topline Pro

We’re building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024.

We’re YC-backed and well-funded, with several years of runway, and we’ve experienced rapid growth over the past year. We’re in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You’ll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear.

We believe “great candidates” do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.