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Product Marketing Manager
Total Expert · Dallas, TX, USA
Pay
$155k–180k
Setting
On-site
Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage in the moments that matter and earn customers for life. Since 2016 Total Expert has enabled more than seven trillion dollars of funded loan volume. In this role you will create and support messaging, data-informed insights, and bridge the information and customer value gap between product development and go to market and customer operation teams, creating compelling narratives around our SaaS solutions and enabling our go-to-market strategy to accelerate growth. You will be a visible role within Research & Development (R&D) and cross functionally as you collaborate and build influence, including with customer-facing teams such as Marketing, Customer Success, Sales, and Partners. Your insights and instincts will directly inform and influence the Chief Product Officer on strategic and tactical decisions. Your work will deliver measurable business results in product team effectiveness, return on product investment, and overall organizational success. The work you do will empower tens of thousands of financial services leaders to help their customers make critical financial decisions that shape their lives. For candidates based in the Dallas, TX or Minneapolis, MN area, the position follows a hybrid schedule with 3-4 on-site days per week. This position would be remote for qualifying candidates residing outside of those areas. What you’ll be doing: Market Intelligence: Research market trends, customer needs, and competitive landscape to identify opportunities and inform product positioning Product Positioning & Messaging: Develop clear, compelling positioning and messaging frameworks that differentiate our solutions and resonate with target audiences Content Creation: Create high-value marketing assets including website copy, sales collateral, case studies, product guides, and thought leadership content Customer Insights: Gather and synthesize customer feedback to inform product development and marketing strategy Support Sales/GTM Enablement: Work closely with Enablement leader to equip the sales team with effective tools, training, and battle cards to communicate product value and overcome objections What we are looking for: 5+ years of product marketing experience in B2B SaaS or B2B platform Proven success launching technology products Demonstrable Messaging Experience (including creation, evolution, and enabling/enforcing) Excellent written and verbal communication skills with ability to simplify complex concepts Data-oriented approach to decision making with analytical mindset Demonstrable ability to leverage AI tools to amplify your outcomes What sets our top performers apart: Customer obsession: You have a genuine curiosity about customer problems and are energized by finding solutions that address real needs Market intuition: You can anticipate market trends and identify opportunities before competitors Strategic thinking: You connect product decisions to business outcomes and can articulate the "why" behind your recommendations Execution excellence: You have a bias for action and know how to move from idea to implementation Cross-functional leadership: You can influence without authority and align diverse stakeholders around a common vision Compensation/Benefits : The anticipated base salary range for this role is $155,000 - $180,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. This position is also eligible for an annual discretionary bonus based on company performance and other factors. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Listed by Total Expert for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Software Engineer
Total Expert · Dallas, TX, USA
Pay
$130k–145k
Setting
On-site
Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage in the moments that matter and earn customers for life. Since 2016 Total Expert has enabled more than seven trillion dollars of funded loan volume. In this role you'll be a technical leader on the Customer IQ team, the data intelligence layer that unifies customer data across sources into a complete, actionable view for our lenders and financial institutions. We're looking for a senior-level full-stack engineer who pairs deep judgment with modern AI-assisted development: someone who moves fast with the latest tooling while owning the correctness, coherence, and long-term health of complex data systems. You'll set technical direction for how we build, not just write code. You can frame ambiguous problems into well-specified work, directing AI tooling with discernment, and being accountable for what ships into a platform where data accuracy is non-negotiable. What you’ll be doing: Set technical direction for Customer IQ features and platform capabilities, using modern AI-assisted tooling to ship at high velocity while owning the judgment over what is correct and production-ready. Reason about complex data flows end to end including ingestion, identity resolution, unification, and downstream consumption, anticipating blast radius and integration failure modes. Lead refactoring and decoupling efforts to migrate legacy components toward microservices, APIs, and modern frameworks during a multi-phase modernization program, extracting and accurately reconstructing business logic. Partner with the Quality Engineer to foster an automation-first approach to verification including automated tests, evaluation, and observability sufficient to keep velocity from turning into entropy as features expand rapidly. Communicate clearly with Product, Support, customers, and Engineering stakeholders, translating between business intent and technical design. What we are looking for: Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field. 8+ years of professional software engineering experience in a team-based environment. Strong computer science fundamentals (data representation, data structures, algorithms). Demonstrated ability to decompose ambiguous, complex problems into well-specified, bounded work with clear contracts and acceptance criteria. Hands-on fluency directing AI-assisted development tools (code generation, review, test creation) and, critically, the discernment to evaluate their output, catch subtle integration and data-correctness failures. Experience designing and reasoning about complex data systems and data flows including data modeling and integration across multiple sources, and ideally customer data platforms, identity resolution, or large-scale unified-profile / "customer 360" systems. Experience with software architecture and refactoring legacy code using proven design patterns, with the ability to hold a whole-system map and reason about service boundaries and coupling. Experience building responsive web applications with JavaScript/TypeScript and modern frameworks (React, Vue, etc.). Experience with object-oriented languages (C#, Java, Python, etc.) and relational databases (MySQL, PostgreSQL, SQL Server, etc.). Experience building comprehensive automated test suites integrated with CI/CD pipelines to support reliable, high-velocity development. Strong communication and collaboration skills across all levels of the organization. Compensation/Benefits: The anticipated base salary range for this role is $130,000 - $145,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. This position is also eligible for an annual discretionary bonus based on company performance and other factors. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Listed by Total Expert for a position based in the United States. Employers on this board attest they are hiring domestically.
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