About Vouch:

Vouch is the insurance broker that powers ambition.

We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.

Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.

Why should you join our team and Vouch?

Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are "Be Client Obsessed", "Own it together", "Act with integrity and empathy", "Stay Curious and Grow", and "Empower People."

What does a work environment look like at Vouch?

Vouch has employees located across the U.S., with offices in San Francisco, Chicago, and New York City. While this role has hybrid work flexibility, we require team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building.

Why this role matters:

As an Associate Director on our Placements team, you’ll sit at the heart of trust and execution: where clients rely on us to secure the coverage that protects their future, and carriers look to us to bring them the most innovative, high-potential companies in the market.

You will:

• Own complex placements — structuring and negotiating programs for Vouch’s most high-profile clients.
• Shape market strategy — building deep carrier relationships and influencing underwriting appetite across critical lines.
• Elevate our edge — driving adoption of brokerage tech and AI to set a new industry standard for speed and precision.

This is a senior seat with direct impact: you’ll make placements that change client trajectories, scale relationships that expand our market leverage, and mentor teammates as we grow.

What you’ll do:

• Lead placement strategy for high-value, multi-line accounts (Mgmt Liability, Cyber/Tech E&O, Professional, GL/Umbrella).
• Negotiate directly with carriers and wholesale partners to unlock optimal coverage, structure, and pricing.
• Serve as a trusted advisor to client managers and producers, guiding deal structuring and market positioning.
• Build and expand senior-level carrier partnerships, anticipating appetite shifts and introducing creative solutions.
• Translate emerging market and competitive trends into actionable strategies.
• Contribute to process, compliance, and tech innovations that scale our brokerage edge.
• Mentor and coach colleagues, helping grow the next generation of placement leaders at Vouch.

About you:

• 8+ years of commercial insurance experience with a track record of placing complex risks independently.
• Deep expertise in P&C with emphasis on Cyber, Professional, and Management Liability, with proven ability to influence carrier strategy and underwriting appetite.
• Executive presence and influence with both carrier partners and client stakeholders.
• Known for delivering high-quality results under pressure and balancing client advocacy with carrier realities.
• Tech-forward: eager to leverage and scale new tools (including AI) to improve speed, accuracy, and client outcomes.
• Strategic thinker who identifies new market opportunities and contributes to organizational goals.
• Actively contributes to team development, whether through mentoring peers, sharing expertise, or supporting recruitment.
• Licensed in Property & Casualty (P&C)
  
  

Nice to have:

• Fintech, Crypto, VC, LifeSciences, Consumer, Professional Services experience and interest.
• Experience working in a fast-paced brokerage environment.
• Exposure to and passion for early-stage startups and/or high-growth environments.

Vouch provides several benefits to help you bring your best self to work:

• 💰 Competitive compensation and equity packages
• ⚕️ Health, dental, and vision insurance
• 🍼 Parental leave
• 🌴 Flexible vacation time
• 🪷 Wellness allowance
• 🛜 Technology allowance
• 📚 Company-sponsored personal and professional development
• 🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns
• 🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
• 🤗 Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership.
• 📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in a typical interview process:

(Please note these steps may vary slightly depending on the role)

• 30-minute phone call with our recruiting team
• 30-45 minute video interview with the hiring manager
• Meet the team! 30-45 min 1:1 video discussion with 3-4 team members you’d work closely with in the role
• Case study/technical screen
• Executive chat
  
  

Compensation philosophy:
The base salary for this role varies by location. In addition to base salary, this role is eligible for a variable annual performance bonus.

• San Francisco & New York: $150,000 – $180,000 per year + eligible for 20% variable annual bonus
• Chicago: $140,000 – $165,000 per year + eligible for 20% variable annual bonus

Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team.

If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to .

About Vouch:

Vouch is the insurance broker that powers ambition.

We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.

Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.

Why should you join our team and Vouch?

Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are "Be Client Obsessed", "Own it together", "Act with integrity and empathy", "Stay Curious and Grow", and "Empower People."

What does a work environment look like at Vouch?

Vouch has employees located across the U.S., with offices in San Francisco, Chicago, and New York City. This role can be based anywhere in the U.S. as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time) when most internal meetings are held.

What You’ll Do:

• Design and build integrations across system boundaries, including backend services (TypeScript/Python), Salesforce (Apex, Flows), and data platforms such as Snowflake.
• Implement reliable interfaces and data access primitives used by agentic workflows, including well-bounded tool interfaces, filtering constraints, and normalized data contracts.
• Design APIs, event flows, and service contracts that enable agents and human workflows to interact safely with operational systems.
• Improve reliability and observability across integration boundaries through testing, monitoring, and clear error classification and remediation patterns.
• Reason about logic placement across system layers (Salesforce, backend services, data pipelines, agent layers) and implement solutions in the appropriate system.
• Collaborate with engineering leadership, product managers, and domain experts to shape architecture decisions and drive improvements in system design.
• Work directly with real-world operational data across systems (Salesforce, Postgres, Snowflake) and design access patterns usable by both product workflows and agent systems.
• Contribute to the development of AI-enabled workflows and agent infrastructure, ensuring systems remain predictable, auditable, and production-ready.

About You:

• Strong software engineering fundamentals, including API design, data modeling, and building reliable production services.
• Experience designing and implementing integrations between enterprise platforms and custom backend systems.
• Systems thinker who naturally reasons about service boundaries, coupling, and long-term maintainability.
• Comfortable working across heterogeneous stacks and selecting the right tool for the job.
• Proven ability to take ownership of ambiguous problems and drive solutions end-to-end.
• Experience working with real-world operational data and designing reliable integration patterns across systems.
• Strong communication skills and the ability to clearly articulate architectural tradeoffs.
• Comfortable collaborating across engineering, product, and domain stakeholders to align technical decisions with business needs.

Nice To Have:

• Experience with Salesforce development (Apex, Flows, platform events, data modeling constraints).
• Experience working with Snowflake or building data synchronization / reverse ETL workflows.
• Familiarity with agent frameworks or tool-calling patterns used in LLM systems.
• Experience with event-driven architectures and workflow orchestration tools.
• Experience in regulated domains such as insurance, fintech, or healthcare.
• Familiarity with AWS services and distributed backend infrastructure.
  
  

Vouch provides several benefits to help you bring your best self to work:

• 💰 Competitive compensation and equity packages
• ⚕️ Health, dental, and vision insurance
• 🍼 Parental leave
• 🌴 Flexible vacation time
• 🪷 Wellness allowance
• 🛜 Technology allowance
• 📚 Company-sponsored personal and professional development
• 🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns
• 🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
• 🤗 Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership.
• 📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in a typical interview process:

(Please note these steps may vary slightly depending on the role)

• 30-minute phone call with our recruiting team
• 30-45 minute video interview with the hiring manager
• Case study/technical screen
• Meet the team! 30-45 min 1:1 video discussion with 3-4 team members you’d work closely with in the role
• Executive chat
  
  

Compensation philosophy:

Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team.

If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to .

About Vouch:

Vouch is the insurance broker that powers ambition.

We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.

Backed by over $225M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.

Why should you join our team and Vouch?

Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are “Put People First,” “Listen, Challenge, and Grow,” “Face challenges head-on and win as a team,” and “Serve clients with integrity and excellence.”

What does a work environment look like at Vouch?

This role can be based in either New York City or San Francisco. We require team members to be in the office at least two days per week (Monday and Thursday) to foster close collaboration and team building.

Role Responsibilities:

Do you want an opportunity to accelerate your career and build your brand in the innovation ecosystem?

Joining Vouch's Horizon team offers you the chance to collaborate with some of the most exciting innovators in the startup ecosystem.

In this role, you will:

• Unlock Unlimited Earning Potential: Build your pipeline, turn leads into long-term clients, close high-value deals and capitalize on uncapped commission accelerators that reward your success.
• Leverage and Grow Your Network: Build and leverage connections to drive deals and develop your personal brand, positioning yourself as a key figure and connector in the dynamic tech ecosystem.
• Grow Your Presence In the Tech Ecosystem: Host and attend events (golf, exclusive dinners, and more), engage with law firms and other influential partners in the tech ecosystem, and become a meaningful reason why companies work with Vouch as a broker. All with dedicated support from our partnerships and field marketing teams.
• Fast-Track Your Career: Join a winning team that’s rapidly growing, where your success will be celebrated, and where you have the opportunity to rapidly expand your role upmarket into larger and more complex clients.
  
  

What You'll Do:

• Business Development and Ecosystem Engagement: Establish and grow your Centers of Influence, cultivating key relationships with top law firms, investors, and partners to prospect and close new business.
• • Attend and/or host 3-4 industry events per month to become a known and trusted figure among founders, investors, and senior executives.
  • Partner with your Business Development Representative to build target account lists, strategize on events and conference attendance, and collaborate on outbound game plans. Your success goes hand-in-hand with theirs.
  • Develop your own brand and network in the ecosystem in partnership with our Marketing team through the combination of online and offline thought leadership most suited to your strengths.
• Sales Cycle Management: Manage and accelerate deal cycles, between 6 and 16 weeks
• • Generate and manage a multi-quarter pipeline with prospects in varying stages of the buying cycle.
  • You’ll be responsible for guiding prospects from initial discovery to close, navigating complex decision-making processes with multiple stakeholders, and ensuring a smooth, efficient path to closing deals.
  • Collaborate closely with our client success team and experienced brokers, leveraging their insurance expertise to drive the deal forward and craft tailored solutions that meet client needs.
  • Your ability to manage timelines, address objections, and tailor solutions to client needs will be key in driving premium growth.
• Execution Excellence: Manage high-value relationships, both virtually and in-person, delivering timely, proactive service, and crafting tailored insurance solutions for each client’s unique risks.

About You:

• Proven Sales Experience: You bring 2+ years of successful quota-carrying experience in insurance, fintech, software sales, or similar roles. You’ve closed deals with key decision-makers - CEOs, CFOs, and GCs - especially within the tech ecosystem, and thrive in client-facing, relationship-driven environments.
• Passionate About Emerging Technology: You have a genuine passion for the tech ecosystem and a deep understanding of its unique challenges. You stay informed on industry trends, the main players, and pain points, and you’re always eager to learn more through resources like blogs, newsletters, and podcasts. You’re interested in building deep expertise and relationships in specific technology domains, such as Fintech and AI.
• Consultative Sales Approach: You excel in consultative selling, leveraging strong communication and organizational skills to understand client needs and craft tailored solutions. You know how to build trust, collaborate effectively, and deliver value throughout the sales cycle.
• Driven & Coachable: You’re highly driven, with a proactive, positive attitude and a dedication to growth. You’re coachable, dependable, and thrive in a fast-paced environment where follow-through, attention to detail, and adaptability are key to success.
• Comfortable with Complexity: You’re able to maintain composure and clarity in ambiguous, complex situations, thinking on your feet and adjusting strategies as needed to close deals and drive results.
  
  

Nice To Have:

• Prior experience as Producer, or equivalent role
• Exposure to Series A+ startups
• A background in insurance or other regulated categories

Vouch provides several benefits to help you bring your best self to work:

• 💰 Competitive compensation and equity packages
• ⚕️ Health, dental, and vision insurance
• 👶 Parental leave
• 🌴 Flexible vacation time
• 🎨 🧠 Wellness allowance
• 📲 🛜 Technology allowance
• 📚 Company sponsored Professional Development
• 🏫 📈 L&D: Partnerships with Ethena and monthly Lunch & Learns
• 🏳️‍🌈 ♀️ 🤝 Employee Groups: Vouch supports various employee groups to foster an inclusive, equitable workplace and create affirming, empowering, employee-centered spaces for conversation, community, and support. These groups include Pride @ Vouch, Women @ Vouch, Black @ Vouch, Virtual Connections, Pop Culture, Pets of Vouch, Skincare, Astrology, Plants, etc.
• 🧘 💲 Wellbeing: Voucher’s have access to many wellbeing perks, including Peloton, Fetch, OneMedical, etc.
• 📊 Bi-Annual performance reviews with quarterly check-ins: Vouch conducts bi-annual performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in a typical interview process:

(Please note these steps may vary slightly depending on the role)

• 30-minute phone call with our recruiting team
• 30-45 minute video interview with the hiring manager
• Case study/technical screen
• Meet the team! 30-45 min 1:1 video discussion with 3-4 team members you’d work closely with in the role
• Executive chat

Compensation philosophy:

The base salary range for this role is: $70,000 and $100,000, depending on experience, plus uncapped commission. On-target performers typically earn $150,000–$170,000 in year 2 and $170,000–$200,000 in year 3. Top performers can exceed this range with continued growth.

Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team.

If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to .

About Vouch:

Vouch is the risk advisor that powers ambition.

We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.

Backed by over $225M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.

Why should you join our team and Vouch?

Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are “Put People First,” “Listen, Challenge, and Grow,” “Face challenges head-on and win as a team,” and “Serve clients with integrity and excellence.”

What does a work environment look like at Vouch?

This role will be based near one of our hub offices in Chicago, New York or San Francisco. We require the team members to be in the office at least two days per week (Monday and Thursday) to foster close collaboration and team building.

Role Responsibilities:

As a Success team member, you will be responsible for ensuring our customers have a great experience after purchasing coverage with Vouch. This position will be responsible for guiding existing customers through any insurance questions they may have, day-to-day servicing of accounts, renewal business, supporting client needs when changing coverage, and ensuring a great experience for all Vouch customers.

We pride ourselves on making things fast, easy, and tailored for our customers. Some of our best customer feedback is about our amazing customer experience and service. You’ll be responsible for helping us scale that reputation.

Job Duties:

• Establish trusted relationships with our customers
• Retain existing Vouch clients during their renewal process
• Analyze existing insurance packages and evaluate risk
• Deliver consistent and timely follow-up in response to client requests and issues
• Manage growing accounts, including advising clients on risk solutions and selling more products
• Effectively use Direct Carrier and Wholesale Broker platforms to secure alternative quotes and manage existing policies, including the preparation and presentation of submissions
• Construct and present customized insurance packages to clients
• Ensure clients are comfortable with and able to utilize the tools/services available through the Vouch platform
• Drive additional value by identifying follow-up opportunities for Vouch
• Collaborate with billing and Policy Administration teams on client/carrier instructions and assist in collections as needed

About you:

• 2+ years of sales, brokerage, customer service, or other client-facing experience – within the insurance industry preferred
• Strong communication and organizational skills
• Able to be agile and thrive in a fast-paced environment
• Possess a competitive drive to outperform peers and continuously improve hard and soft skills
• Dependable, positive, and detail-oriented with excellent follow-through skills
• Active/Current Property and Casualty License – Or ability to pass licensing examinations within 30 days of start date
• Ability to drive success through ambiguous and complex situations
• Takes initiative to problem solve when meeting resistance
• Bachelor's degree

Nice to have:

• Exposure to and passion for early-stage startups and/or high-growth environments
• A background in insurance or other regulated categories
• Prior experience in a quota-carrying role with responsibility for achieving individual quantitative goals
• Active/Current Property and Casualty Licenses

Vouch provides several benefits to help you bring your best self to work:

• 💰 Competitive compensation and equity packages
• ⚕️ Health, dental, and vision insurance
• 👶 Parental leave
• 🌴 Flexible vacation time (Unlimited PTO)
• 🎨 🧠 Wellness allowance ($80/month)
• 📲 🛜 Technology allowance ($100/month)
• 📚 Professional Development ($500/Yr)
• 💻 🎧 Home office setup (One-time $500)
• 🏫 📈 L&D: Partnerships with Ethena, Hone, and monthly Lunch & Learns
• 🏳️‍🌈 ♀️ 🤝 Employee Groups: Vouch supports various employee groups to foster an inclusive, equitable workplace and create affirming, empowering, employee-centered spaces for conversation, community, and support. These groups include Pride @ Vouch, Women @ Vouch, Black @ Vouch, Virtual Connections, Pop Culture, Pets of Vouch, Skincare, Astrology, Plants, etc.
• 🧘 💲 Wellbeing: Voucher’s have access to many wellbeing perks, including Calm, Peloton, Headspace, Fetch, OneMedical, SoFi, etc.
• 📊 Annual performance reviews with quarterly check-ins: Vouch conducts quarterly review discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in a typical interview process:

(Please note these steps may vary slightly depending on the role)

• 30-minute phone call with our recruiting team
• 30-45 minute Zoom interview with the hiring manager
• Case study/technical screen
• Meet the team! 30-45 min 1:1 Zoom meetings with 3-4 team members you’d work closely with in the role

#LI-HT1

Compensation philosophy:

Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team.

If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to .