Senior Program Manager
Technical Project Manager, Auth
Sales Enablement Manager
About the Role
We're looking for a Sales Enablement Manager to equip our Revenue Organization with the tools, content, training, and process they need to sell zerohash's infrastructure effectively to prospective partners and manage our existing customer base. You'll work closely with Sales, Relationship Managers, Solutions Engineers, Product, Marketing, and Compliance to translate complex, regulated financial infrastructure into clear, compelling narratives that help our team close deals faster, onboard partners smoothly and drive expansion in our existing customer base.
Responsibilities
- Build and maintain sales playbooks, pitch decks, competitive battlecards, and objection-handling guides tailored to our partner audience (banks, fintechs, brokerages, payment companies)
- Design and deliver onboarding and ongoing training programs for new and existing Revenue Org employees, covering product capabilities, use cases, and regulatory positioning
- Partner with Product to keep RevOrg content current as new capabilities (trading, stablecoin payments, tokenized assets, cross-border settlement) roll out
- Work closely with Product and Product Marketing teams on training and enablement content and programs
- Work with Compliance and Legal to ensure all sales materials accurately represent our regulatory posture and licensing footprint
- Analyze win/loss data and sales cycle metrics to identify enablement gaps and measure the impact of training and content initiatives
- Coordinate cross-functional launches, ensuring Sales, Relationship Managers and Solutions Engineers are prepared ahead of new product or partnership announcements
- Gather field feedback from the RevOrg and channel it back to Product and Marketing to sharpen messaging and positioning
- Be a key participant in driving productivity and efficiency within the RevOrg through systems, people and processes
Requirements
- 5+ years in sales enablement, sales operations, or a related roles, ideally at a B2B fintech, payments, crypto or infrastructure company
- Experience enabling sales and relationship management teams that sell to regulated or institutional buyers (banks, brokerages, payment companies)
- Strong project management skills and comfort working across the RevOrg,Product, Marketing, and Compliance stakeholders
- Excellent written and verbal communication skills; able to distill technical/regulatory complexity into clear sales narratives
- Familiarity with CRM and sales enablement tooling (Salesforce, Gong, Highspot, or similar)
- Nice to have: familiarity with crypto, stablecoins, or digital asset infrastructure
Benefits
- Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
- Vision & Dental Insurance (U.S. only)
- Chance to earn equity
- Maternity & Paternity leave (after 6 months)
- WeWork All Access Membership
- WFH Yearly Stipend
- L&D Yearly Stipend (after 6 months)
About zerohash
zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.
The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting. By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global.
zerohash is trusted by some of the world’s most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, BlackRock, DraftKings, Gusto, Worldpay, Kalshi, One Pay, among others. Today, zerohash infrastructure supports millions of end users across brokerage, wealth, payments, and marketplace platforms globally.
The company is deeply regulated and compliance-first, operating across the U.S. and internationally with licenses and approvals that allow partners to enter crypto and stablecoins with confidence. zerohash has become a trusted partner for enterprises seeking to modernize financial products while meeting the highest standards for security, risk management, and regulatory oversight.
To date, zerohash has raised over $280 million in funding from a mix of leading venture firms and strategic investors, including Morgan Stanley, Interactive Brokers, SoFi, Point72 Ventures, Bain Capital Crypto, Lightspeed Venture Partners, and more.
zerohash has been featured in top-tier media outlets such as Bloomberg, CNBC, The Wall Street Journal, Financial Times, Reuters, Forbes, and CoinDesk, and its leadership team regularly contributes to global conversations on the future of payments, investing, and financial infrastructure.
At zerohash, we're building the infrastructure that makes digital money work securely, compliantly, and at global scale.
The zerohash Culture
All zerohash employees are guided by the following characteristics and core principles:
- Independence/Ownership - An ability to work autonomously. Join zerohash, pitch ideas, and shape the work you do.
- Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.
- Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
- Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
- Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
- Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
- Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
- Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.
Follow us
For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.
**We’ve recently seen an increase in individuals impersonating zerohash recruiters to target job seekers. Please stay vigilant and keep the following in mind to ensure you are communicating with the real zerohash team:
- Verified Emails Only: Official outreach will only come from a @zerohash.com email address.
- No Messaging Apps: We will never contact you via unsolicited text messages, WhatsApp, or Telegram.
- Official Applications: Only apply directly through our careers webpage (zerohash.com/careers) or zero-hash.breezy.hr.
See something suspicious?
If you want to verify an interview request or report a fake job posting or suspicious communication, please contact us immediately at talent @zerohash.com. This email is for fraud reports only. Candidate application inquiries will not be responded to.
Director / Sr. Director, Relationship Management
Relationship Manager
VP/SVP, Head of Business Operations
About the Job
zerohash is looking for a VP/SVP of Business Operations to bring rigor, speed, and cross-functional coordination to how the company makes decisions and scales. We're looking for a senior leader to build, lead, and scale this function from the ground up.
This is a high-visibility, cross-functional leadership role reporting into executive leadership. You will own five connected pillars — business intelligence, AI operational rollout, procurement, new product/market analysis, and organizational design & operating efficiency — and be responsible for turning each into a durable, well-run sub-department rather than a one-off project. You'll work closely with Finance, Compliance, Product, Engineering, and Commercial teams, and will regularly present findings and recommendations to the executive team.
Candidates must be located within a 1-hour driving radius of one of our main office hubs (Chicago, NYC, UK/Amsterdam for EMEA).
Responsibilities
Business Intelligence
- Build the company's core BI function: unified reporting, KPI frameworks, and dashboards that give executives and the board a real-time, trustworthy view of the business.
- Partner with Finance, Sales, and Product to define the metrics that matter and ensure a single source of truth across systems.
- Turn data into decisions — proactively surface trends, risks, and opportunities to leadership, not just retrospective reporting.
AI Operational Rollout
- Own the enterprise-wide roadmap for adopting new AI tools and workflows across internal operations — from evaluation and pilots to change management and adoption.
- Identify high-value use cases across teams (support, compliance, engineering, ops) and build the business case, sequencing, and governance for rollout.
- Establish guardrails in partnership with Compliance, Security, and Legal so AI adoption is fast but responsible.
Procurement
- Build a formal procurement function: vendor onboarding, vendor evaluation, contract negotiation, spend management, and approval workflows.
- Drive cost discipline and vendor consolidation across software, infrastructure, and professional services without slowing teams down.
- Partner with Legal and Finance on contract terms, renewals, and vendor risk management.
New Product & Market Analysis
- Lead market sizing (TAM/SAM/SOM), competitive analysis, and opportunity assessment for new products, verticals, and geographies.
- Build the analytical backbone for strategic decisions — pricing, market entry, and build-vs-partner-vs-buy recommendations.
- Identify organic growth opportunities within the existing partner and client base — e.g., cross-sell/upsell potential across current product lines, underpenetrated verticals or geographies, and expansion of existing partner relationships into new use cases.
- Partner with Product and Commercial leadership to translate market analysis into roadmap and go-to-market input.
Organizational Design and Operating Efficiency
- Provide headcount planning support, org structure recommendations, and org health metrics to help leadership scale the company efficiently.
- Lead process design and re-engineering for scaling operational functions — e.g., support, onboarding, and operations — as volume and complexity grow.
Requirements
- 12–15+ years of progressive experience in business operations, strategy, corporate development, or a related leadership role.
- 5–8+ years of that experience in FinTech; direct experience in crypto, digital assets, payments, or banking / brokerage infrastructure is a strong plus.
- A track record of building functions from scratch — you've stood up teams and processes, not just operated within them.
- Sharp analytical skills paired with genuine comfort in ambiguity; equally credible presenting to a board and rolling up your sleeves on a spreadsheet.
- Experience driving AI or major technology adoption within an operating business, ideally at scale.
- Strong track record in vendor negotiation and procurement strategy.
- Excellent executive communication skills, with experience presenting to C-suite and board-level audiences.
- Based in the United States; ability to travel to team hubs.
Benefits
- Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
- Vision & Dental Insurance (U.S. only)
- Chance to earn equity
- Maternity & Paternity leave (after 6 months)
- WeWork All Access Membership
- WFH Yearly Stipend
- L&D Yearly Stipend (after 6 months)
About zerohash
zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.
The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting. By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global.
zerohash is trusted by some of the world’s most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, BlackRock, DraftKings, Gusto, Worldpay, Kalshi, One Pay, among others. Today, zero infrastructure supports millions of end users across brokerage, wealth, payments, and marketplace platforms globally.
The company is deeply regulated and compliance-first, operating across the U.S. and internationally with licenses and approvals that allow partners to enter crypto and stablecoins with confidence. zerohash has become a trusted partner for enterprises seeking to modernize financial products while meeting the highest standards for security, risk management, and regulatory oversight.
To date, zerohash has raised over $280 million in funding from a mix of leading venture firms and strategic investors, including Morgan Stanley, Interactive Brokers, SoFi, Point72 Ventures, Bain Capital Crypto, Lightspeed Venture Partners, and more.
zerohash has been featured in top-tier media outlets such as Bloomberg, CNBC, The Wall Street Journal, Financial Times, Reuters, Forbes, and CoinDesk, and its leadership team regularly contributes to global conversations on the future of payments, investing, and financial infrastructure.
At zerohash, we're building the infrastructure that makes digital money work securely, compliantly, and at global scale.
The zerohash Culture
All zerohash employees are guided by the following characteristics and core principles:
- Independence/Ownership - An ability to work autonomously. Join zerohash, pitch ideas, and shape the work you do.
- Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.
- Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
- Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
- Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
- Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
- Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
- Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.
Follow us
For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.
**We’ve recently seen an increase in individuals impersonating zerohash recruiters to target job seekers. Please stay vigilant and keep the following in mind to ensure you are communicating with the real zerohash team:
- Verified Emails Only: Official outreach will only come from a @zerohash.com email address.
- No Messaging Apps: We will never contact you via unsolicited text messages, WhatsApp, or Telegram.
- Official Applications: Only apply directly through our careers webpage (zerohash.com/careers) or zero-hash.breezy.hr.
See something suspicious?
If you want to verify an interview request or report a fake job posting or suspicious communication, please contact us immediately at talent @zerohash.com. This email is for fraud reports only. Candidate application inquiries will not be responded to.
VP, Implementation Services
About the Job
zerohash is standing up a dedicated Implementation Services function, and we're seeking a dynamic leader to build and scale it. This is a senior leadership role reporting to the Chief Revenue Officer, responsible for a critical part of the zerohash customer journey by ensuring a world class experience whilst accelerating time to value for all parties.
This is a builder role, you will be hands-on: personally project managing and implementing our most complex and strategic customer, while simultaneously designing the systems, processes, methodology, tooling, and organizational structure to scale globally. You'll need the judgment and gravitas of an executive, the discipline of a world-class project manager, and the drive it takes to see complex projects from kick off to go-live.
Responsibilities
▪Personally own project management and hands-on implementations for zerohash's most strategic and complex customer projects across banks, brokerages, exchanges, fintechs, PSPs, and marketplaces.
▪Serve as the single point of accountability for implementation timelines, scope, risk and quality service delivery, coordinating closely with Product, Engineering, Compliance, and Sales
▪Take existing, shared implementation and onboarding services and build out a dedicated function and team including; systems, processes and methodology from the ground up, project plans, RAID logs, partner-facing onboarding guides, status reporting cadences, and escalation paths.
▪ Define and instrument the metrics that will govern this function going forward: time-to-launch, implementation cost, billable utilization rates, customer satisfaction, and escalation rate.
▪Feed real-time signals from live implementations back into Sales and Product, scoping accuracy, deal structuring, and roadmap priorities for continuous improvement
▪Collaborate cross functionally with Product to ensure key product dependencies are shipped on time in-line with project plan critical paths, help scope new features and capabilities discovered during implementations whilst managing customer expectations and revenue deliverables
▪Work with Sales and Solution Engineers to during the sales process to communicate to customers the methodical and highly calibrated implementation roadmap and plan to accelerate time to value
▪Design a best-in-class org structure for a global Implementation Services team; capacity, regional coverage, roles and responsibilities and build the hiring plan to get there.
▪Attract, hire, and develop world-class implementation and project management talent
▪Establish a tiered engagement model (e.g., white-glove vs. standardized implementation tracks) matched to partner complexity and strategic value.
▪Build the repeatable processes, tooling, and knowledge management that let the function support a rapidly growing partner base without linear headcount growth.
▪Own the function's budget, resourcing, and roadmap; report progress and risk to zerohash's executive leadership.
▪Act as an executive escalation point for zerohash's most strategic partners, and represent Implementation Services in cross-functional, leadership forums and customer engagements
Requirements
▪10+ years of experience in project management, with a substantial track record leading complex, enterprise-grade implementations in financial services, fintech, payments, or enterprise technology.
▪PMP, PgMP, or an equivalent project management certification.
▪Direct experience implementing or onboarding regulated financial institutions (banks, broker-dealers, exchanges) or complex B2B fintech/payments integrations, in-depth understanding of the compliance, security, and risk considerations inherent to onboarding regulated entities.
▪Proven experience building and scaling an implementation or professional services function from early stage, including hiring and developing globally distributed teams.
▪Executive presence: a credible, senior voice with C-suite stakeholders with our customers and equally credible with zerohash's leadership team.
▪World-class project management skills, with deep fluency across methodologies and tooling, and the judgment to know which approach a given implementation needs.
▪Experience operating inside a high-growth, fast-scaling company, comfortable building the plane while flying it, without waiting for perfect systems to exist.
▪An exceptional cross-functional collaborator, able to influence Product and Engineering roadmaps using direct feedback from live implementations
▪Deep appreciation and understanding of designing a high-quality customer journey with all functions including sales, compliance and operations to deliver time to value for all parties
▪Familiarity with embedded finance, digital assets/crypto, or regulated financial infrastructure / API platform operating a B2B2C model
Benefits
- Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
- Vision & Dental Insurance (U.S. only)
- Chance to earn equity
- Maternity & Paternity leave (after 6 months)
- WeWork All Access Membership
- WFH Yearly Stipend
- L&D Yearly Stipend (after 6 months)
About zerohash
zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.
The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting. By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global.
zerohash is trusted by some of the world’s most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, BlackRock, DraftKings, Gusto, Worldpay, Kalshi, One Pay, among others. Today, zerohash infrastructure supports millions of end users across brokerage, wealth, payments, and marketplace platforms globally.
VP/SVP, Head of Business Operations
VP, Implementation Services
Technical Support Engineer (AMER)
About the Job
Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a few years of experience who enjoys technical problem-solving and communicating directly with clients to make an immediate impact. You will play a key part in ensuring our digital asset and fiat transactions move seamlessly while using your technical skills to build internal improvements and processes.
Responsibilities
- Technical Troubleshooting: Deep-dive into complex code and client integrations to identify bugs, performance bottlenecks, and configuration issues.
- Product Advocacy: Collaborate with Engineering to escalate and prioritize bugs, product gaps, and client feedback
- Tooling: Build internal tools, scripts, and dashboards to improve the efficiency of the support process and monitor API health.
- Alerting: Create alerts, monitors, and runbooks to catch issues before they bubble into something bigger.
- Incident Management: Provide support for our enterprise partners during incidents on critical applications and infrastructure issues
Requirements
- Experience: +3 years of experience in a technical client-facing support engineering, solutions engineering, or software development role
- API Knowledge: Strong understanding REST APIs, SDKS, websockets, and webhooks.
- SQL Knowledge: Ability to write SQL queries to retrieve and analyze data from internal databases.
- Polyglot: Proficiency in one or more common programming languages, preferably Python, Javascript/Typescript, Golang, or Rust.
- Tooling Experience: Experience with logging, documentation, ticket tracking, and SLA monitoring tools.
- Communication: Ability to break down technical issues clearly to both technical and non-technical stakeholders.
Preferred
- Experience working with Docker, Kubernetes, and other infrastructure components
- Background in fintech, SaaS, or other fast-moving industries
- Basic understanding of blockchains, crypto, and web3 technologies
Benefits
- Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
- Vision & Dental Insurance (U.S. only)
- Chance to earn equity
- Maternity & Paternity leave (after 6 months)
- WeWork All Access Membership
- WFH Yearly Stipend
- L&D Yearly Stipend (after 6 months)
About zerohash
zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.
The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting. By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global.
zerohash is trusted by some of the world’s most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, BlackRock, DraftKings, Gusto, Worldpay, Kalshi, One Pay, among others. Today, zero infrastructure supports millions of end users across brokerage, wealth, payments, and marketplace platforms globally.
The company is deeply regulated and compliance-first, operating across the U.S. and internationally with licenses and approvals that allow partners to enter crypto and stablecoins with confidence. zerohash has become a trusted partner for enterprises seeking to modernize financial products while meeting the highest standards for security, risk management, and regulatory oversight.
To date, zerohash has raised over $280 million in funding from a mix of leading venture firms and strategic investors, including Morgan Stanley, Interactive Brokers, SoFi, Point72 Ventures, Bain Capital Crypto, Lightspeed Venture Partners, and more.
zerohash has been featured in top-tier media outlets such as Bloomberg, CNBC, The Wall Street Journal, Financial Times, Reuters, Forbes, and CoinDesk, and its leadership team regularly contributes to global conversations on the future of payments, investing, and financial infrastructure.
At zerohash, we're building the infrastructure that makes digital money work securely, compliantly, and at global scale.
The zerohash Culture
All zerohash employees are guided by the following characteristics and core principles:
- Independence/Ownership - An ability to work autonomously. Join zerohash, pitch ideas, and shape the work you do.
- Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.
- Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
- Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
- Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
- Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
- Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
- Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.
Follow us
For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.
**We’ve recently seen an increase in individuals impersonating zerohash recruiters to target job seekers. Please stay vigilant and keep the following in mind to ensure you are communicating with the real zerohash team:
- Verified Emails Only: Official outreach will only come from a @zerohash.com email address.
- No Messaging Apps: We will never contact you via unsolicited text messages, WhatsApp, or Telegram.
- Official Applications: Only apply directly through our careers webpage (zerohash.com/careers) or zero-hash.breezy.hr.
See something suspicious?
If you want to verify an interview request or report a fake job posting or suspicious communication, please contact us immediately at talent @zerohash.com. This email is for fraud reports only. Candidate application inquiries will not be responded to.
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