The R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate.

Our data and solutions have been used to solve some of the world's most high-profile criminal cases and grow consumer access to cryptocurrency safely. Now, by pairing the industry's most trusted blockchain data with agents that reason, investigate, and act, we help our customers scale their workflows as the cryptocurrency economy becomes increasingly mainstream.

Chainalysis data has helped solve some of the world’s highest-profile criminal and national-security cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data — connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It’s the intelligence data moat beneath every Chainalysis product, and what investigators, sanctions authorities, and national-security agencies rely on to follow the money and disrupt threats.

Few threats test that mission harder than North Korea and China. Through Lazarus Group, the DPRK has stolen billions in crypto — via exchange and DeFi hacks and IT-worker schemes — to fund its weapons program, then laundered it through mixers, cross-chain bridges, and Chinese OTC networks. China, in turn, sits at the center of global crypto money laundering — from guarantee marketplaces and underground banking to scam compounds, fentanyl vendors, and cartel-linked laundering. The two are deeply intertwined, and making that activity visible on-chain is one of the most consequential problems in crypto intelligence today.

As our DPRK- and China-focused intelligence analyst — the team’s subject-matter expert on North Korea and China — you’ll own that problem end to end. This is a depth role: while our analysts cover the breadth of the crypto-services ecosystem, you’ll go deep on a single, high-stakes domain — becoming the person, inside Chainalysis and increasingly across the industry, who understands how DPRK and Chinese actors use crypto and can prove it on-chain. You’ll own the attribution for their crypto footprint, map how these networks actually operate, turn that into finished intelligence customers act on, and be the expert voice representing Chainalysis on DPRK and China crypto threats.

Who you’ll work with

You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time. We move fast, hold each other to a high bar, and back each other up across regions. As the DPRK & China SME, you’ll be the single point of depth for the domain and a force multiplier for everyone working adjacent to it.

In this role, you’ll:

• Own DPRK & China attribution end to end — the threat-actor entities, their definitions, and the accounts, addresses, and infrastructure they operate: Lazarus Group and DPRK state-sponsored theft and laundering, DPRK IT-worker networks, Chinese-language OTC and underground-banking networks, guarantee marketplaces (e.g., Huione-style platforms), scam-compound and pig-butchering laundering infrastructure, fentanyl and precursor vendors, and Chinese money-laundering organizations.

• Lead the attribution response to DPRK- and China-related sanctions events — when OFAC or allied authorities designate DPRK actors, exchange-hacking units, or Chinese laundering networks, drive the rapid, high-visibility on-chain attribution that turns those designations into coverage in our data, often against the clock.

• Map the networks on-chain — trace how stolen and illicit funds move through mixers, cross-chain bridges, no-KYC swaps, OTC brokers, and off-ramps, following DPRK hack proceeds into and through Chinese laundering infrastructure, and keep that picture current as they adapt to pressure.

• Produce finished intelligence — advisory notes, customer and partner briefings, and contributions to flagship publications (the Crypto Crime Report and beyond) that make DPRK theft/laundering and Chinese money laundering legible and actionable.

• Be the named external expert — represent Chainalysis on DPRK and China crypto threats at conferences, on panels, with the press, and in briefings to public- and private-sector partners.

• Help set the DPRK & China collection agenda — surface what data we need on these networks and feed those requirements into our collection process and priority intelligence requirements; you direct collection for the domain, but it runs through the team’s apparatus and prioritization, not you alone.

• Translate typologies into detection — turn what you learn about DPRK and Chinese methods into guidance that our products and our customers can operationalize.

• Build with AI — design and tune the automation that scales your analysis and the team’s, and handle the hard cases automation can’t.

• Level up the team — raise the bar on DPRK, China, and money-laundering tradecraft broadly, and partner closely with analysts, other SMEs, data science, and engineering.

We’re looking for candidates who have:

• Deep, demonstrable DPRK and/or China expertise — real command of DPRK state-sponsored crypto operations (Lazarus Group, exchange and bridge hacks, IT-worker schemes) and/or Chinese-language money laundering, OTC and underground banking, guarantee marketplaces, and organized-crime finance. This is the core of the role, and we’ll expect you to show it.

• On-chain tracing ability against DPRK/China targets — direct experience following DPRK hack laundering or Chinese OTC/laundering networks on-chain, or deep DPRK/China threat-finance expertise paired with proven blockchain-tracing skill you can bring to bear here from day one.

• A national-security or threat-finance background — intelligence, sanctions, counter-threat-finance, or investigations, from the IC, Treasury/OFAC, law enforcement, the military, a think tank or research institution, or private-sector CTF/sanctions work.

• Regional fluency — a strong grasp of the DPRK and Chinese illicit-finance ecosystems and regional money-laundering flows. Mandarin and/or Korean language ability is a significant plus.

• Elite potential and a proven track record — exceptional aptitude, judgment, and work ethic; you’ve led hard problems end to end and you raise everyone around you.

• Excellent writing and communication — this is an outward-facing expert role; your intelligence has to land with analysts, customers, and senior audiences alike.

• AI-forward instincts — you build automation to scale your work and others’, not just use it.

• Comfort working with data; blockchain forensics experience strongly preferred.

• 5+ years of relevant analytic, intelligence, or threat-finance experience for a Senior hire; 8+ years and recognized domain authority for a Staff hire.

You might also have:

• Mandarin and/or Korean language ability.

• Direct experience with OFAC sanctions, designations, or the designation process — especially involving DPRK or Chinese entities.

• A record of published research or public speaking on DPRK crypto theft, Lazarus Group, or Chinese money laundering.

• Familiarity with cross-chain bridge and mixer laundering, guarantee marketplaces (e.g., Huione-style platforms), or Chinese OTC and underground-banking networks.

AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.

AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.

About Chainalysis

Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.

You belong here.

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.

We are currently seeking a Professional Services Engineer, reporting to the Sr. Manager of Professional Services. In this role, the main focus is to prepare and validate equipment configurations for new installations, develop content for anomaly and hunt detections, assess the overall health of the Corelight infrastructure at the client’s location. You’re the ideal candidate if you are a strategic thinker with a strong networking and security background, work well independently, and are results-driven.

Key Responsibilities:

• Help customers improve their cybersecurity posture, with a particular focus on process
  optimization
• Help investigate incidents
• Educate on Zeek Log use, including as it relates to Corelight Suricata alerts
• Design and implement technical solutions with ecosystem partners (packet brokers,
  asset managers, SOAR systems, etc.)
• Implement queries and dashboards in SIEMs - Splunk, Elastic, Humio, etc.
• Influence customers and Corelight teams and be seen as a technical expert
• Conduct network-related testing to ensure Corelight products operate correctly
• Perform validation testing of Corelight products
• Provide ongoing, informal, knowledge transfer
• Collaborate with product management on product features/integrations
• Work with back-end tools like Kafka and Logstash
• Documenting the process for importing of data (MISP, Intel, etc)
• Developing custom content for threat hunting use cases as defined by the customer
• Developing playbooks for SOC/IR workflow automation based on Corelight data
• Ad-hoc (as requested) written summary reports on equipment and security problems
• Technical input to major service outage root cause analysis and corrective action reports
• Leading project status meetings and wrap-up/post-mortem meetings
• Some on-site work required

Minimum Qualifications:

• US Citizen
• 5+ years of experience in cybersecurity (Prior startup experience preferred)
• Extensive experience with a SOC environment
• Zeek/Corelight experience is a plus
• Security and/or Networking related certification(s)
• Demonstrated expertise in Windows/MacOS/Linux/Unix operating systems, IDS/IPS,
• Network administration, firewall configuration, and strong knowledge of TCP/IP
• SIEM experience (Splunk required, others a bonus)
• Scripting in (some of) Zeek, Bash, Python, Perl, Powershell, etc.
• Strong briefing skills; experience interacting with SES/general officer-level management

• Lead the Trust & Safety Detection & Intelligence function, setting strategy, priorities, operating rhythms, success metrics, resource plans, and quality standards.
• Build scalable systems to identify, assess, and respond to fraud, abuse, coordinated activity, policy evasion, incentive manipulation, account abuse, and emerging threats.
• Own the detection rules layer and the binding fraud determination, setting and prioritizing detection and ML requirements and deciding whether observed behavior constitutes fraud or abuse.
• Connect detection and intelligence priorities to business outcomes, including rewards economics, revenue integrity, partner trust, user trust, enforcement quality, and the safe scalability of Fetch's platform.
• Drive the development and continuous improvement of detection logic, dashboards, analytical methods, automation, and analyst workflows to improve coverage, precision, and speed, applying machine learning and automation to signal discovery, triage, detection quality, and analyst productivity where it measurably improves outcomes and validating accuracy before any enforcement is automated.
• Oversee complex investigations and intelligence programs that produce actionable findings and executive-ready risk assessments, and partner across Product, Engineering, Data Science, Operations, Legal, Policy, Product Risk, and Partner Integrity to translate them into durable product, policy, operational, and enforcement improvements.
• Establish performance measures for detection quality, investigation outcomes, enforcement impact, detection lag, operational health, and residual risk, and develop senior analysts, investigators, and future leaders against high standards for rigor, documentation, decision-making, and escalation.
• Partner across Product, Engineering, Data Science, Operations, Legal, Policy, Product Risk, and Partner Integrity to translate intelligence into durable product, policy, operational, and enforcement improvements.
• Develop senior analysts, investigators, and future leaders while establishing high standards for investigative rigor, documentation, decision-making, escalation, and stakeholder communication.

• 10+ years of experience in fraud detection, investigations, threat intelligence, trust & safety, risk operations, cybersecurity, data analysis, or a related field, including leadership of complex programs with measurable business impact.
• 5+ years of people leadership experience managing senior analysts, investigators, technical ICs, or operational teams and developing high-performing leaders.
• Proven experience building or scaling detection and intelligence operating models, workflows, quality standards, reporting systems, and performance metrics.
• Strong analytical and technical fluency with large datasets, dashboards, SQL or SQL-like querying, case management and detection systems, and analytical tooling, including designing, writing, testing, tuning, and evaluating fraud rules or other detection logic.
• Track record of partnering across Product, Engineering, Data Science, Operations, Legal, Policy, and business teams to deliver scalable anti-abuse or risk mitigation solutions.
• Strong executive communication and judgment, with the ability to define ambiguous problems, align stakeholders, explain risk tradeoffs, and recommend clear action.

• Leadership experience in fraud detection, threat intelligence, marketplace integrity, payments risk, loyalty or rewards abuse, cybersecurity, or a related risk domain.
• Experience building detection systems, investigative workflows, escalation frameworks, automation, or operational playbooks in a scaled environment.
• Familiarity with rules-based detection, Python, graph analysis, anomaly detection, machine learning-assisted workflows, or similar analytical methods.
• Track record of identifying emerging abuse patterns early and translating intelligence into product, policy, operational, partner, or enforcement improvements.
• Experience influencing senior leaders and balancing investigative depth, operational speed, enforcement quality, user trust, partner impact, and business objectives.
• Experience with capacity planning, roadmap prioritization, tooling investment, or budget ownership for a growing function.

About Freshpaint:

Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.

Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.

Freshpaint eliminates that trade-off.

We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.

In short: we let healthcare teams move fast, safely.

Backed by Top Investors

Freshpaint is backed by some of the most respected names in technology, including:

• Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)

• Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)

We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.

Who we’re looking for

We’re looking for an organized, service-oriented IT operations professional who enjoys helping employees stay productive while keeping core IT processes running smoothly behind the scenes. This person should be detail-oriented, comfortable following and improving repeatable processes, and capable of handling device setup, access administration, troubleshooting, and compliance support with good judgment and strong follow-through.

What you’ll be doing

In this role, you’ll support the day-to-day IT operations that help Freshpaint scale, including onboarding and offboarding employees, maintaining secure and compliant laptops and accounts, resolving employee IT issues, and supporting access management and compliance-related operational work. You’ll work closely with engineering and security leadership to execute priorities, keep documentation and operational processes current, and identify opportunities to turn repeat issues into better runbooks, workflows, and support practices. Success in this role requires strong troubleshooting judgment, attention to detail, and the ability to know when to resolve independently versus escalate.

Primary responsibilities

• Execute employee onboarding and offboarding accurately, securely, and on time

• Provision, maintain, and troubleshoot company laptops and employee endpoints

• Support employees with hardware, software, access, and account issues while delivering a fast, dependable support experience

• Handle employee access requests and changes with appropriate approvals and attention to least privilege, while supporting RBAC rollouts, access reviews, and cleanup work

• Support security questionnaires, audit evidence collection, and compliance-related operational processes

• Turn repeat issues into better documentation, runbooks, and lightweight process improvements.

Desired skills & experience

• Experience in IT support, IT operations, helpdesk, or a similar internal-facing technical support role

• Experience onboarding and offboarding employees across devices, accounts, and SaaS tools

• Familiarity with endpoint management, device provisioning, software installation, patching, and basic security hygiene

• Experience administering common internal tools such as identity, password management, collaboration, or device management systems

• Strong troubleshooting skills across laptops, employee software, access, and account issues

• Strong judgment when handling access changes, troubleshooting issues, and deciding when to follow a defined process versus escalate to the right partner.

• Clear written and verbal communication skills with a strong service mindset

• Strong organizational skills and the ability to manage recurring operational work with accuracy and follow-through

• Familiarity with common workplace IT and compliance tools such as Google Workspace, device management platforms, and access or compliance systems

• Experience with Mac administration or supporting primarily Mac-based employee environments

Nice to haves

• Experience supporting security or compliance-related operational work such as SOC 2, HITRUST, audit evidence gathering, or customer security questionnaires

• Experience working in a startup or high-growth SaaS environment

• Familiarity with tools such as Drata, Iru, Google Workspace, identity providers, or similar IT, endpoint, and compliance platforms

• Experience improving internal documentation, runbooks, or lightweight operational processes

• Experience with scripting or automation using tools or languages such as Python, JavaScript, or Go

• Familiarity with cloud platforms such as AWS, GCP, or Azure, and infrastructure tooling such as Terraform

Perks & Benefits

We take care of our team—here’s a peek at what you get when you join:

• Competitive pay + generous equity (10-year exercise window)

• Half-day Fridays, every Friday

• 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)

• Flexible PTO with a required 2-week minimum

• Top-tier health, dental & vision (100% covered for you, 80% for dependents)

• Intentional & engaging company offsites (past trips: Arizona, Jackson Hole, Nashville, New Orleans & more)

And more! Check out our careers page for the full list.

Why Socure?

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

About the Role

Socure is seeking a high-performing Account Executive Director, Fintech to drive strategic growth across our newest vertical. As an Account Executive, you’ll own a greenfield territory and lead high-impact sales efforts for our AI-powered identity and fraud solutions. This is a rare opportunity to help shape market adoption in a category-defining company.

What You’ll Do

• Greenfield + Upsell:
  Lead growth across both greenfield opportunities and existing accounts, developing expansion strategies that deepen product adoption and maximize account value.

• Lead Enterprise Sales:
  Manage full-cycle sales—from prospecting to close—targeting high-value SaaS deals with innovative, fast-growing companies.

• Strategic Prospecting & Relationship Building:
  Build and maintain a robust pipeline through outbound efforts and executive-level engagement.

• Consultative Selling:
  Align complex technical solutions with customer needs in fraud, analytics, and digital identity.

• Cross-Functional Collaboration:
  Work closely with product, engineering, and marketing teams to align on customer needs and influence the product roadmap.

• Forecasting & Reporting:
  Deliver accurate pipeline forecasts and support strategic planning.

• Industry Engagement:
  Represent Socure at industry events and deepen client relationships through in-person meetings as needed.

What You Bring

• 7–9+ years in enterprise SaaS sales, with a consistent record of closing large, complex deals.

• Experience selling identity verification, fraud prevention, or related risk management solutions.

• Demonstrated success in one or more key verticals: fintech.

• Ability to drive value-based conversations and craft tailored solutions for C-level stakeholders.

• Background selling fraud, identity, big data, or security solutions in highly technical environments.

• Comfortable navigating ambiguity and building scalable processes in high-growth settings.

Bonus Points

• Strong network within relevant vertical markets

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.

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Why Socure?

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

About the Role

We are looking for a seasoned Principal Product Manager to help accelerate Socure’s emerging products across fraud, identity, and payments. The initial focus will be Account Intelligence, with the opportunity to expand into other consortium-powered products as the portfolio evolves.

This is a unique opportunity to shape and scale products in a complex, data-intensive space. You will work closely with customers to understand their needs, establish the product vision and direction, and partner with Engineering and Data Science to bring new capabilities to market.

The ideal candidate has experience building data-driven B2B products, setting multi-year product strategies, and translating complex customer and technical problems into simple, scalable solutions. Relevant experience in payments, account verification, fraud, identity, or an adjacent financial-services domain is essential for success in this role.

What You'll Do

• Define and drive the multi-year vision, strategy, and roadmap for Account Intelligence, initially focused on bank account status and ownership verification, with expansion into additional payment instruments and consortium-powered products.

• Identify and lead new product opportunities from early customer discovery through launch, adoption, and scale.

• Develop a deep understanding of customer workflows, pain points, and alternatives, using those insights to shape product priorities and differentiation.

• Partner closely with Engineering and Data Science to translate customer and business needs into clear product requirements, success metrics, and scalable solutions.

• Lead cross-functional collaboration across Sales, Customer Success, Product Marketing, Finance, Legal, Privacy, and Operations.

• Conduct market and competitive research to identify industry trends, emerging technologies, regulatory developments, and new growth opportunities.

• Own the business performance of the product, including adoption, pricing, costs, revenue, and profitability.

• Communicate complex product, data, and technical concepts in clear, compelling, and easy-to-understand terms.

• Drive organizational alignment and secure support for major product investments and long-term initiatives.

What You Bring

• 10+ years of product management experience, with demonstrated ownership of complex products or product portfolios.

• Experience defining multi-year product strategies and translating them into actionable roadmaps that deliver measurable customer and business outcomes.

• Demonstrated ability to lead products from early-stage development through commercialization and scale.

• Strong customer orientation, with experience building direct relationships and using customer insights to guide product decisions.

• Experience working closely with Engineering and Data Science on data-intensive, API, platform, or AI/ML-powered products.

• Strong analytical and financial acumen, including the ability to use data to prioritize investments, build business cases, and evaluate trade-offs.

• Proven ability to lead complex cross-functional initiatives and influence senior stakeholders without direct authority.

• Excellent written and verbal communication skills, including experience presenting product strategy and priorities to executive audiences.

• Ability to operate with ownership and urgency in an ambiguous, rapidly evolving environment.

• Bachelor’s degree or equivalent practical experience.

• Ability to travel occasionally.

• Experience in payments, bank-account verification, fraud, identity, risk, fintech, or financial services.

• Experience building products that combine proprietary, partner, customer-contributed, or consortium data.

• Familiarity with network effects, data partnerships, or products whose value increases as participation and data coverage grow.

• Experience launching products internationally or working across multiple markets and regulatory environments.

• Experience with SQL, analytics tools, experimentation, or model-performance measurement.

• Advanced degree in a business, technical, or analytical discipline.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.

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Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs.

This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.

Although candidates in this role can be based remotely, we prefer candidates based in the San Francisco Bay Area who can collaborate in person 2 days a week, or candidates in the Pacific Time Zone.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs's collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

As a Commercial Account Executive, you will be responsible for driving net-new sales and expansion of Superhuman within the Commercial segment, with a focus on named accounts with 250-4,999 employees. Your primary motion will be selling our Go platform to large enterprises while partnering with product-specific overlays to drive multi-product bundles and standalone revenue across your assigned book of business, across Coda and Mail.

You will pioneer some of our largest and most strategic deals — landing new logos, formalizing enterprise-wide relationships with companies that already have hundreds (or thousands) of employees using Superhuman, and expanding existing customers into multi-product commitments.

You will report to the Commercial Sales Manager. You will also set the standard for what future Commercial AEs will be expected to do and how they will be supported by Marketing, Product, Sales Engineering, and Legal/Finance.

In this role, you will:

• Own the full sales cycle from prospecting through close for enterprise accounts (250-4,999 employees), with a focus on landing the Go platform as the primary entry point.

• Drive multi-product revenue by partnering closely with product-specific overlays to position and sell bundles across Go, Mail, and the broader Superhuman ecosystem within your accounts.

• Build and manage pipeline across both net-new prospects and your existing customer base, identifying expansion and upsell opportunities that drive incremental ARR.

• Develop executive relationships and multi-thread across buying committees — from end users and department heads to CIOs and procurement — to build enterprise-wide consensus.

• Navigate complex deal cycles involving legal reviews, security questionnaires, procurement processes, and multi-stakeholder approval chains.

• Collaborate cross-functionally with Sales Engineering, Product, Marketing, and Customer Success to deliver tailored solutions and drive adoption post-sale.

• Pioneer the Commercial playbook — the processes, positioning, and deal structures you establish will become the foundation for every Enterprise AE who follows.

• Maintain CRM discipline with accurate forecasting, timely next-step updates, and clean pipeline hygiene in Salesforce.

Qualifications

• 3+ years of quota-carrying B2B SaaS sales experience, with at least 2 years closing commercial deals (250-4,999 employee companies).

• Demonstrated track record of exceeding quota, with experience managing deal sizes of $50K+ ACV.

• Experience selling into complex organizations with multi-stakeholder buying committees, long sales cycles, and cross-functional alignment requirements.

• Strong multi-product selling instincts — the ability to land with one product and expand into a broader platform conversation with support from overlay partners.

• Excellent discovery skills and business acumen — you understand how to map organizational pain to product value and build a compelling business case.

• Comfort operating in an early-stage enterprise motion where you are building the playbook, not just following one.

• Familiarity with MEDDPICC or similar enterprise sales methodologies.

• Outstanding written and verbal communication skills — you will be the face of Superhuman to some of the world’s largest companies.

• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Nice to Have:

• Experience selling AI productivity, collaboration, or communication software to enterprise buyers.

• Background working alongside product overlays, specialist sellers, or solutions engineering teams in a multi-product GTM motion.

• Familiarity selling into IT, Security, or Procurement stakeholders in regulated industries.

• Prior experience at a high-growth company where you helped build the enterprise sales function from the ground up.
  

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)

• Disability and life insurance options

• 401(k) and RRSP matching

• Paid parental leave

• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time

• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)

• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected “On Target Earnings” (OTE) for this role are outlined and may be modified in the future.

The commission portion for this role will be 50% of the On-Target Earnings (OTE).

For more information about our compensation zones and locations where we currently support employment, please refer to . If a location of interest is not listed, please speak with a recruiter for additional information.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Position Overview

Dandy is seeking an Enterprise Account Manager to oversee and grow relationships with our largest and most strategic customers — multi-location dental groups, DSOs, and key enterprise accounts. You will serve as the primary partner to executive and clinical leaders, driving value across their organizations through consultative engagement, data-driven insights, and expansion strategies.

As the owner of a smaller, high-impact book of business, your primary goal is to increase average revenue per practice and retain the existing business by delivering exceptional customer experiences, identifying strategic growth opportunities, and aligning Dandy’s solutions to enterprise-level business objectives. You will collaborate closely with Sales, Operations, Product, and Support teams to ensure seamless execution and measurable results for our largest partners.

Key Responsibilities

Strategic Account Management

• Own a portfolio of Dandy’s largest, most complex customers (multi-location groups and enterprise accounts).
  Develop and execute strategic account plans to drive retention, expansion, and customer satisfaction.

• Leverage data and performance metrics to identify trends, opportunities, and risks across your book of business.

• Serve as a trusted advisor to executive, clinical, and operational stakeholders, ensuring alignment between Dandy’s offerings and customer goals.
  

Commercial Growth

• Identify and execute on upsell, cross-sell, and expansion opportunities across locations and departments.
  Partner with enterprise procurement, operations, and finance teams to negotiate renewals and new commercial terms.

• Lead conversations around scaling scanner deployments, doctor activations, and adoption of new Dandy products and services.
  

Customer Relationship Leadership

• Build and maintain executive-level relationships with key stakeholders at top accounts.

• Deliver strategic business reviews, performance insights, and partnership roadmaps to demonstrate ROI and strengthen collaboration.

• Anticipate customer needs and lead proactive initiatives to prevent churn and accelerate growth.
  

Clinical & Operational Expertise

• Develop a deep understanding of dental group operations, digital workflows, and the evolving competitive landscape.

• Speak fluently in the language of clinicians and business operators to offer credible, tailored recommendations.
  Collaborate with Dandy’s product and clinical teams to provide feedback that drives innovation and customer success.
  

Cross-Functional Collaboration & Continuous Improvement

• Partner with Sales, Customer Support, Training, and Product to ensure seamless onboarding, implementation, and scaling.

• Contribute insights from enterprise accounts to influence product roadmap and operational improvements.

• Continuously experiment with engagement strategies, value frameworks, and communication approaches to enhance performance.
  

Qualifications

• 5+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales, ideally within the dental or healthcare technology industry.

• Proven success managing and growing large, complex, multi-location customer accounts.

• Strong commercial acumen with a track record of driving upsells, cross-sells, and renewals in enterprise environments.

• Exceptional communication and negotiation skills, with experience engaging executive stakeholders.

• Analytical and data-driven, with the ability to translate metrics into actionable insights.

• Comfortable navigating ambiguity, managing competing priorities, and influencing cross-functional teams.

• Highly motivated, performance-oriented, and passionate about improving the customer experience.

• Willingness to travel for key customer meetings, industry events, and company offsites.

Req ID: J-1218

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

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