Sr. Marketing Operations Manager - Global Lead Flow
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About The Role
Join the Marketing Operations team and play a critical role in scaling Samsara's global revenue engine. As our Sr. Marketing Ops Manager for Global Lead Funnel Optimization, you will own the end-to-end lead lifecycle — from ingestion and routing through enrichment, SLA governance, and funnel performance — across all of our go-to-market regions.
This is a high-impact, cross-functional role at the intersection of marketing, sales, and data. You'll work closely with Marketing, Sales, Sales Operations, and Engineering to continuously improve the systems and processes that convert marketing activity into pipeline — and you'll be expected to operate with a high degree of autonomy, bringing both analytical rigor and a builder's mindset to every problem you tackle.
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
- Own the global lead funnel architecture. Take end-to-end ownership of lead ingestion, routing logic, channel setup, data enrichment, and SLA governance — continuously iterating to improve speed, accuracy, and conversion.
- Drive lead-to-opportunity performance. Conduct regular analyses of funnel conversion rates across regions and segments; translate findings into prioritized improvement initiatives and lead their execution through to measurable impact.
- Build for scale, not just for today. Design and implement scalable process and systems improvements that anticipate Samsara's continued growth across markets — solving problems at the root, not the surface.
- Enable funnel visibility. Build and maintain reporting that gives marketing and sales leadership clear, reliable insight into pipeline generation performance; surface trends, anomalies, and opportunities proactively rather than reactively.
- Be the operational backbone of our GTM engine. Maintain deep, trusted working relationships across Sales, Sales Operations, Account Development, Marketing, and Engineering; serve as the go-to operational counterpart who can communicate clearly across technical and non-technical audiences alike.
- Leverage AI and automation to compound your impact. Build AI-powered workflows that automate repeatable lead flow tasks; integrate these into your standard operating approach and actively share what's working with the broader team.
- Bring solutions, not just problems. Identify gaps before they become escalations; frame issues clearly and arrive at cross-functional conversations with a point of view on how to fix them.
- Be a trusted partner to the teams who depend on you. Serve as a responsive, solutions-oriented resource for ADR Managers and Marketing Campaign owners — fielding questions on lead quality, performance measurement, and system behavior with an open mind and a win-as-a-team attitude; use their feedback to continuously improve what you own.
- Champion Samsara's cultural principles. Role model and embed our values (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.
- 6+ years of experience in Marketing Operations, Sales Operations, Business Systems, Analytics, or a closely related B2B go-to-market role, with a strong emphasis on analytical problem solving and end-to-end program ownership.
- Advanced proficiency with LeanData for lead routing and Salesforce, including deep working knowledge of the Lead, Contact, Account, Campaign, Activity, and Opportunity data models.
- Strong command of funnel dynamics, measurement, and analytics — able to diagnose conversion issues, build analyses, and translate findings into clear, data-driven recommendations for senior stakeholders.
- Clear, structured communicator with strong stakeholder management skills across GTM functions (Marketing, Business Development, Sales, Customer Success, and beyond); able to make complex operational topics accessible and actionable for both technical and non-technical audiences.
- Demonstrated ability to own cross-functional programs end-to-end — from problem definition through execution and measurement — with minimal direction.
- AI tools in day-to-day work — whether in-app copilot features (e.g., Salesforce Einstein) or standalone solutions like Claude, ChatGPT, or Gemini.
- Databricks as a consumer — writing or adapting queries, pulling data sets, and conducting ad hoc analysis.
- Tableau for building or interpreting dashboards and funnel reporting.
- Marketing automation and sales engagement platforms: Marketo, Gong
- Automation and workflow tools: Gumloop, Zapier, Clay, Airtable
Annual Base Salary
$105,315—$159,300 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Customer Success Manager III
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara’s Scaled Customer Success team ensures customers adopt our platform, realize measurable business value, and renew and expand with confidence. Scaled Customer Success Managers pick up where our Implementation team leaves off, working closely with top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.
Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Finance, Renewals, Sales Engineering, Customer Education and Product, enabling you to experience multiple aspects of a hyper-growth company from within.
This position will take on a more technical approach to account management than a typical CSM, a successful candidate will be able to learn, understand, and convey the value of Samsara’s most complex products and features to our largest Mid-Market customers.
This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
You should apply if:
- You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
- You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
- You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper-growth environment.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
- Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
- Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more.
- Demonstrate a willingness to learn, investigate, diagnose and resolve technical issues for customers.
- Drive business transformation by leading strategic customer engagements to deeply understand current operations and business goals, allowing for proactive workflow transformations and architecting action plans that define the metrics and timelines necessary to remove barriers and deliver business value.
- Orchestrate product consultation workshops and value check-ins for our most complex partnerships, leading to feature and workflow change recommendations that help customers get the most out of their Samsara products.
- Influence internal roadmaps across Product, Finance, and Support to drive mission-critical customer initiatives.
- Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
- 3 - 5+ years of experience in a technical customer success, account management, sales, sales engineering or strategic consulting role. Enterprise SaaS experience preferred.
- This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence
- Experience supporting or working with technical products
- Solutions-oriented with strong problem-solving skills
- Proven track record of building trust and communicating effectively with a wide variety of internal and external stakeholders: executives, Sales, Product, Support and Engineering leadership, day-to-day users of our software
- Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
- Diplomacy, tact, and poise under pressure when working through customer issues
- Bachelor’s degree from a 4-year institution
- Has strong bias for action, the ability to think big, with insistence on high standards
- Has experience serving and supporting large-scale business solutions at Fortune 500 companies
- Thrives in an unstructured, fast-paced, and change-heavy environment
- AI First: Experience using AI tooling to drive efficiency and outcomes
- Technical Proficiency: Experience with APIs and integrations.
- Knowledge Sharer: Experience with technical enablement and knowledge sharing across teams.
- Adept in Big Data: Familiarity with tools like Databricks and PowerBI.
- Industry Knowledge: Experience with Routing, Navigation, Commercial Trucking Fleets, and Logistics.
Annual OTE Salary
$97,877.50—$131,600 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
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Data Scientist ll - Digital Intelligence
Why Socure?
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
Job Summary:
Socure is the leading provider of digital identity verification and fraud prevention solutions, using AI and machine learning to power accurate identity trust decisions. Our mission is to eliminate identity fraud and ensure online trust across industries.
We are seeking a Data Scientist II to join our Digital Intelligence team. In this role, you will develop machine learning features, analytical methods, and production-oriented risk signals using device, network, browser, mobile, API, session, and behavioral telemetry.
This is a hands-on role for a data scientist who can independently deliver well-scoped projects, work with complex and noisy data, and partner with engineering, product, and risk teams to improve fraud detection, identity confidence, and customer outcomes. You will deepen your expertise in Digital Intelligence while contributing to models and signals used in real-world production decisions.
Job Responsibilities:
Develop machine learning features, models, and analytical methods for device, network, browser, mobile, session, and behavioral intelligence.
Work on scoped fraud and identity risk problems where data quality, labels, telemetry coverage, and product tradeoffs need careful analysis.
Build features from large-scale, high-cardinality, sparse, noisy, and platform-dependent telemetry.
Analyze signal patterns such as spoofing, emulator behavior, automation, proxy/VPN usage, low-entropy fingerprints, telemetry gaps, and device or session fragmentation.
Design and execute validation analyses, including train/test splits, holdout checks, leakage review, drift assessment, customer impact analysis, and feature stability review.
Use supervised, unsupervised, statistical, and heuristic approaches to identify durable fraud and identity risk signals.
Investigate imperfect labels, delayed outcomes, instrumentation gaps, and changing fraud patterns to distinguish useful signal from data artifacts.
Partner with senior data scientists, engineering, product, risk, and platform teams to clarify requirements, prepare data, implement features, and support production rollout.
Contribute to model documentation, feature definitions, explainability materials, dashboards, and production-readiness reviews.
Communicate methods, assumptions, findings, limitations, and recommendations clearly to technical and cross-functional stakeholders.
Support junior data scientists and analysts through code review, analytical feedback, and sharing effective modeling and validation practices.
Job Requirements:
Bachelor’s, Master’s, or Ph.D. in Computer Science, Machine Learning, Statistics, Mathematics, Data Science, or a related quantitative field, or equivalent practical experience.
5+ years of experience in data science, applied machine learning, statistical modeling, analytics engineering, or a related technical role.
Experience building, evaluating, and improving machine learning models, features, analytical pipelines, or risk signals.
Strong SQL skills and experience working with large-scale, complex datasets.
Strong proficiency in Python and experience with data science libraries such as pandas, NumPy, scikit-learn, XGBoost, TensorFlow, PyTorch, or similar.
Experience with distributed data processing tools such as Spark, PySpark, Databricks, or equivalent frameworks.
Solid understanding of supervised learning, unsupervised learning, feature engineering, model evaluation, statistical validation, and experiment analysis.
Ability to work with noisy data, imperfect labels, missing values, instrumentation gaps, and changing data distributions.
Strong analytical judgment across data quality, feature design, model selection, explainability, and business impact.
Experience collaborating with engineering, product, analytics, or risk teams to move data science work toward production or operational use.
Clear communication skills, including the ability to explain technical work, assumptions, tradeoffs, and results to non-specialist stakeholders.
Ability to operate independently on defined problem areas while seeking guidance appropriately on ambiguous or high-risk decisions.
Preferred Qualifications:
Background in fraud detection, identity verification, trust and safety, anomaly detection, cybersecurity, risk modeling, or another adversarial data domain.
Experience with device intelligence, browser/mobile fingerprinting, behavioral biometrics, network intelligence, VPN/proxy detection, or telemetry signal processing.
Experience developing features from high-cardinality categorical data using techniques such as aggregation, frequency encoding, target encoding, embeddings, graph features, or representation learning.
Familiarity with production ML workflows, model monitoring, feature monitoring, or batch and near-real-time decisioning systems.
Experience with dashboarding, model explainability, feature documentation, or customer-impact analysis.
Interest in adversarial behavior, fraud patterns, telemetry quality, and applied ML systems that operate in real-world production environments.
What You’ll Gain
You will work on meaningful data science problems in fraud prevention and identity verification, using high-scale Digital Intelligence telemetry to build features and risk signals that contribute to real-world production decisions.
You will gain deeper experience with device, network, browser, mobile, session, and behavioral intelligence while working closely with senior data scientists, engineering, product, and risk partners. This role offers the opportunity to grow from independently delivering scoped modeling projects toward owning broader workstreams and developing Senior-level technical judgment over time.
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.
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